Retooling L&D: Building the Right Capabilities for Organizational Success

1. Retooling L&D: Building the Right Capabilities for Organizational Success

2. #DegreedFocus Let’s talk about… Skill development in 2018 Learning Organisms and the skills to develop them Q&A 1 2 3

3. #DegreedFocus Dani Johnson Co-Founder | RedThread Research Sarah Danzl Director, Marketing Comms | Degreed Hi!

4. HELLO. WE’RE DEGREED Degreed is the smart, new way to discover, build and measure the skills you need next — however and wherever you learn. INTERNAL L&D SYSTEMS + EXTERNAL TRAINING + OPEN LEARNING RESOURCES LMS Instructor- led classes Videos Webinars Custom Portals Online Courses MOOCs Books Articles Live Events #DegreedFocus

5. Collectives Advisory Education Research Join other forward-thinking leaders solving big human capital issues Use RedThread as thought partners to think through your people strategies Educate customers or internal stakeholders about the latest in human capital practices Stay on top of the latest research with blogs, newsletters, and reports Make better people decisions.

6. #DegreedFocus Modern workplace learning means doing things differently and doing different things. Centre for learning and performance Technologies founder, Jane Hart “ Source: C4LPT, What does it mean to transform workplace learning?, 3/2017

7. Retooling L&D #DegreedFocus Do you know what skills your people have? Do you know what skills they need next? 56% of the workforce’s skill-sets do not match changes in their companies’ markets, strategies, goals or business models. ATD, Bridging the Skills Gap: Workforce Development is Everyone’s Business, 2015

8. Now, we learn a variety of skills over the entirety of our careers EDUCATION 2, 4, 8 years WORK 50, 60, 70+ years 37% of the skills employees use today were learned in the last year. 19% of the skills they learned in the last year are no longer relevant. CEB / Gartner, Preparing Employees for Shifting Skills Needs, 2018

9. Retooling L&D #DegreedFocus We develop those skills through an infinite mix of resources 79% of learning now comes from sources outside the central L&D function. CEB / Gartner, More Learning Through Less Learning: Reframing Learning Culture, 2014

10. Retooling L&D #DegreedFocus Our learning is increasingly disconnected from our HR and business systems EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR Source: Degreed, How the Workforce Learns in 2016, 1/2016 Coaching & mentoring e-learning courses Instructor-led classes Conferences & trade shows Web search Peer/team interaction Articles & blogs Videos Books Apps Online networks Webinars Live networking Online courses Podcasts & audio books Live classes (external) SELF-DIRECTEDL&D-LED

11. Retooling L&D #DegreedFocus 95% of workers say they need new skills to stay relevant at work Microsoft cut 4,000 sales and marketing jobs to better match its skill sets with the evolving demands of the cloud software market. Accenture, Harnessing Revolution: Creating the Future Workforce, 2017; The New York Times, Microsoft to Cut Up to 4,000 Sales and Marketing Jobs, 2017

12. Retooling L&D #DegreedFocus What do leaders do differently? 71% of outperformers link their skills and systems directly to their business strategies. Only 27% of underperformers do. IBM, Disruption Is a Well-Known Threat, But Some Organizations Are Still Unprepared, 2017

13. We see 3 big shifts reshaping the future of L&D Degreed, 2018 periodic training Continuous development STRATEGY L&D-managed self / manager driven OPERATIONS integrated systems open ecosystems TECHNOLOGY

14. #DegreedFocus In any position in the company, including mine, you need to work very hard on learning new skills every day. Washington Post, The Tao of Paul Polman, 2015 CHIEF EXECUTIVE OFFICER, PAUL POLMAN “

16. Learning Organism: a whole with interdependent parts, likened to a living being • Acts as a whole • Reacts to environmental pressures • Creates habitat Copyright (C) 2018 RedThread Research. All Rights Reserved

20. Consciousness: create awareness regarding learning in the organization Talk about it Build it into the strategy Set clear expectations Provide a level of control Copyright (C) 2018 RedThread Research. All Rights Reserved

21. Consciousness: What skills do L&D teams need to build a learning consciousness in your organization? For each of those skills, rate your L&D team (nonexistent to ready to go) Copyright (C) 2018 RedThread Research. All Rights Reserved

23. Leverage technologies Be conscious of job / role design Have a development point of view in business decisions Copyright (C) 2018 RedThread Research. All Rights Reserved Work: Develop employees in the context of their work

24. Work: What skills do L&D teams need to use work for employee development? For each of those skills, rate your L&D team (nonexistent to ready to go) Copyright (C) 2018 RedThread Research. All Rights Reserved

26. Infrastructure: build infrastructures that support development everywhere Sense the org Think bigger than learning Think bigger than technologies Copyright (C) 2018 RedThread Research. All Rights Reserved

27. Infrastructure: What skills do L&D teams need to build an appropriate infrastructure for employee development? For each of those skills, rate your L&D team (nonexistent to ready to go) Copyright (C) 2018 RedThread Research. All Rights Reserved

30. Space: What skills do L&D teams need to build ensure that virtual and physical spaces encourage to employee development? For each of those skills, rate your L&D team (nonexistent to ready to go) Copyright (C) 2018 RedThread Research. All Rights Reserved

34. Learning Culture Business Strategy Understanding Audience Performance Improvement Creating Experiences Learning Strategy Design Thinking Simplification Of work Personalized Learning Business Consulting Sensing The Org Analytics Story Telling Making a Business Case Systems Thinking CurationPersuasion Content Creation Resource Design Data Visualization Marketing / Comms Collecting/ Aggregating Data Instructional Design Tech Stack Project Mgt. Facilitation.53 Budget Allocation Copyright (C) 2018 RedThread Research. All Rights Reserved

35. Learning Culture Business Strategy Understanding Audience Performance Improvement Creating Experiences Learning Strategy Design Thinking Simplification Of work Personalized Learning Business Consulting Sensing The Org Analytics Story Telling Making a Business Case Systems Thinking CurationPersuasion Content Creation Resource Design Data Visualization Marketing / Comms Collecting/ Aggregating Data Instructional Design Tech Stack Project Mgt. Facilitation Budget Allocation Copyright (C) 2018 RedThread Research. All Rights Reserved

36. 19% 27% 31%33%33% 38%41%43%44%45%47%48%51%53%55%56%57% 61%62%64%67% 71%72%73% 85%85%86% Budgetallocation Facilitation ProjectManagement TechStack Instructionaldesign Collecting/aggregatingdata MarketingandCommunications Datavisualization Resourcedesign Contentcreation Persuasion Curation Systemsthinking Makingabusinesscase StoryTelling Analytics Sensingtheorganization Businessconsulting Personalizedlearnig Simplificationofwork Designthinking LearningStrategyDevelopment Creatingexperiences Performanceimprovement Understandingyouraudience BusinessStrategy LearningCulture Current L&D Sentiment on Capabilities Copyright (C) 2018 RedThread Research. All Rights Reserved

37. Break

38. Table Activity: 1. Share and discuss the skills you listed on the previous page with your table. 2. Choose three skills that you intend to build (i.e., develop internally) 3. Using the four areas of a Learning Habitat, put together some ideas to help your L&D function build the skills that are needed. Copyright (C) 2018 RedThread Research. All Rights Reserved

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