1.
Select one commandment of implementing change. What is its impact on the ability of an
organization to respond rapidly to market conditions?
Solution
This paper argues that information technology can have a
significant impact on organizational flexibility. Information
technology (IT) contributes to flexibility by 1) changing the
nature of organization boundaries and the time when work
occurs 2) altering the nature and pace of work and 3) helping
firms respond to changing market conditions. But, there are
also aspects of technology which can decrease flexibility, and
there may be second-order impacts of flexibility that are not
easily predicted. Examples to illustrate the impact of
information technology on two industries and three companies
are presented. The paper concludes that management should
consider the use of information technology to increase
flexibility and suggests strategies for implementing ilexible
system