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PRESENTATION 02_05.01.2008

                    ORANGE 22 DESIGN LAB LLC
                    125 west 4th street studio 102
                    los Angeles ca 90013
                    213.972.9922 main
                    213.972.9923 fax
                    www.orange22.com




PROJECT RE-IGNITE
TABLE OF CONTENTS




1. RECAP
2. MODULAR SYSTEM
3. KIT OF PARTS
4. SIGNATURE
5. MY STARBUCKS
6. ON THE GO (DRIVE THRU)

SOUTHERN CALIFORNIA RESOURCE GUIDE
From our observations we strongly feel that Starbucks can not be all things to all people.
The current Starbucks retail-design approach goes against the ideals and fundamentals of
“community.”

You are simply too big.

You need to be perceived as smaller.


We have asked questions to see how the store brand aligns with the Starbucks Brand Values.
We believe the answers to our questions empower us to create new parameters that will inform
and assist the Starbucks Design Partners in radically transforming the Starbucks customer
experience into one that is more community-centric and authentic.




                                                                                      ORANGE22 DESIGN LAB   3
Our Proposal:
We would like to design 3 different spaces. Each space catering to the
unique demands of our 3 Los Angeles customer profiles.

We define these 3 design directions as:

1. For the Tourists - Starbucks Signature
2. For the Locals - My Starbucks
3. For the Commuters - Starbucks On The Go (Drive Thru)




                                                                     ORANGE22 DESIGN LAB   4
Three Design Directions




  Signature                                       My Starbucks                              On The Go
 •	 Size Potential: Large                       •	 Size Potential: Medium                  •	 Size Potential: Small
 •	 Locations: Key tourist destinations         •	 Locations: Residential Communities      •	 Locations: Key commuter patterns
 •	 Brand Attributes / Value: The humanistic    •	 Brand Attributes / Value: Comfort,      •	 Brand Attributes / Value: Efficient,
    Starbucks, Global Relevance, Mission           Community, Local Relevance, Fun,           Powerful, Ah-ha moment, Discovery
 •	 Our Goal: To design a space that teaches       Reaffirmation                           •	 Our Goal: To design a space that tells
    customers how coffee is made, where it      •	 Our Goal: To design a space that’s         the SB story over many visits in short
    comes from and bring them behind the           about the customer and their specific      bursts of 5 min intervals.
    scenes to learn about how Starbucks was        neighborhood to have local relevance.
    founded and its long term vision & goals.




                                                                                                                      ORANGE22 DESIGN LAB   5
Now that we have defined our customers:
1. What are their needs and expectations?
2. How do we satisfy these needs in the physical space?
3. How do we tell an authentic Starbucks story within the number of visits
   and length of stay that we have with our customer?




                                                                        ORANGE22 DESIGN LAB   6
We believe the answers to these questions start with a system that allows
for modularity and flexibility resulting in long term sustainability.



Modularity + Flexibility = Sustainability

Based on the functional needs of our customers, we have developed a ‘Kit
of Parts’. These ‘Parts’ can be combined in a variety of ways to create a
multitude of different spatial experiences.




                                                                        ORANGE22 DESIGN LAB   7
Modular System                                         OPPORTUNITY




 Metal Framework   Cladding   Framework + Cladding




                                         ORANGE22 DESIGN LAB     8
Flexibility                                                                   OPPORTUNITY




Modular System allows for multiple variations




Signature                            My Starbucks   On The Go




                                                                ORANGE22 DESIGN LAB     9
Kit of Parts                                                                              FURNITURE • FIXTURES • EQUIPMENT




    Laptop Table -       Barista Expo Bar     Lounge Chair &        Express Drip Coffee                  Coffee Bean Display
    One Top                                   Ottoman               Station




    Laptop Table -       Mobile Coffee Bar    Planter               Condiments                           Tea Display
    Two Top




    Community Table &    Bench w/planter      Privacy Screen        Recycle Bin                          Merchandise Display
    Workstation                                                                                          Fixture




    Solar Charging       End Table            Community Fireplace   Community Wall                       Messaging Display
    Station - Awning                                                                                     System




    Solar Charging       Bar Table & Stools   Demonstration         Kids Area                            Travel Center
    Station - Umbrella                        Roaster




                                                                                                ORANGE22 DESIGN LAB          10
Laptop Table - One Top            KIT OF PARTS • FURNITURE




   Key Functions

•	 Mobile laptop desk for one
   person.
•	 V-shaped channel holds books
   and plugin modules for power
   ports & cupholders
•	 Hooks for hanging backpack or
   bag.




                                   ORANGE22 DESIGN LAB     11
Laptop Table - Two Top            KIT OF PARTS • FURNITURE




   Key Functions

•	 Bar height laptop desk for two
   people.
•	 V-shaped channel holds books
   and plugin modules for power
   ports & cupholders
•	 Hooks for hanging backpack,
   bags or jacket.




                                    ORANGE22 DESIGN LAB     12
Community Table & Workstation     KIT OF PARTS • FURNITURE




   Key Functions

•	 Bar height laptop table that
   seats 4-6 people.
•	 V-shaped channel holds books
   and plugin modules for power
   ports & cupholders
•	 Hooks for hanging backpack,
   bags or jacket.
•	 Place two or three tables
   together to create a comunity
   great table.




                                    ORANGE22 DESIGN LAB     13
Solar Charging Station - Awning              KIT OF PARTS • FURNITURE




   Key Functions

•	 Attached to the awning are
   powerful solar power generators
   designed to charge virtually all
   handheld electronics.
•	 Power receptacles attach to the
   awning on a track and drop from
   above allowing customers to plug
   in from a variety of positions
   below.
•	 Solar panels are moveable to
   adjust to lighting conditions.
•	 Solar panels also provide shading
   to customers below.




                                       Renewable Energy
                                       Powered by the Sun



                                               ORANGE22 DESIGN LAB     14
Solar Charging Station - Umbrella             KIT OF PARTS • FURNITURE




   Key Functions

•	 Modify existing Starbucks
   umbrella with flexible solar
   panels.
•	 Umbrella slots into custom
   table fixture with power ports in
   middle of table top.
•	 The Solar power generators can
   charge virtually all handheld
   electronics.
•	 Solar panels are flexible allowing
   partners to take down and store
   indoors after hours.
•	 Umbrella also functions as a
   shading device to customers
   below.




                                        Renewable Energy
                                        Powered by the Sun



                                                ORANGE22 DESIGN LAB     15
Barista Expo Bar                     KIT OF PARTS • FURNITURE




   Key Functions

•	 To allow customers to sit
   and watch the coffee making
   process.
•	 A place to sit and wait for their
   drink.
•	 Create a setting similar to a
   friendly ‘Bartender’.




                                       ORANGE22 DESIGN LAB     16
Mobile Coffee Bar                    KIT OF PARTS • FURNITURE




   Key Functions

•	 Mobile cart for serving coffee
   outdoors or on the street.
•	 Could be used for hosting events.
•	 Lockable shelving for storing
   goods and equipment.




                                       ORANGE22 DESIGN LAB     17
Bench w/planter                        KIT OF PARTS • FURNITURE




   Key Functions

•	 Custom outdoor bench made
   from recycled freeway aggregate.
•	 Built in planter.
•	 Moveable and flexible table
   surface for working on a laptop
   or to use as an end table.




                                      Made from Recycled
                                      Freeway Aggregate



                                         ORANGE22 DESIGN LAB     18
End Table                           KIT OF PARTS • FURNITURE




   Key Functions

•	 Custom outdoor/indoor end table.
•	 Moveable and flexible table
   surface for working on a laptop
   or to use as seating.




                                      ORANGE22 DESIGN LAB     19
Bar Table & Stools                  KIT OF PARTS • FURNITURE




   Key Functions

•	 Custom bar height table and
   stools.
•	 Lightweight and easily moveable.
•	 Table has wheel for moving.




                                      ORANGE22 DESIGN LAB     20
Lounge Chair & Ottoman              KIT OF PARTS • FURNITURE




   Key Functions

•	 Comfortable indoor/outdoor
   lounge seating.
•	 Bent plywood construction allows
   for stacking. Cushions can be
   removed and stowed after hours.




                                      ORANGE22 DESIGN LAB     21
Living Wall/ Modular Planter                  KIT OF PARTS • FURNITURE




   Key Functions

•	 Modular planters.
•	 Made from recycled freeway
   aggregate (asphalt & concrete)
•	 Can be stacked to form a wall or
   screen.




                                      Made from Recycled
                                      Freeway Aggregate




                                                ORANGE22 DESIGN LAB     22
Privacy Screen                             KIT OF PARTS • FURNITURE




   Key Functions

•	 Half inch tubes bundled
   together at base to form a semi-
   transparent screen or barrier.
•	 Tubes made from recycled water
   bottles.
•	 Multiple screens can be placed
   together to create a wall.
•	 Base made of recycled concrete




                                      Made from Recycled
                                      water bottles


                                             ORANGE22 DESIGN LAB     23
Community Fireplace                         KIT OF PARTS • FURNITURE




   Key Functions

•	 Fueled by clean-burning,
   renewable, denatured alcohol.
   No flue, piping, conduit or
   ventilation necessary.
•	 Fireplace is moveable for
   maximum flexibility.
•	 Bench seating around fireplace
   for gathering.




                                    Fireplace uses clean burning
                                    denatured alcohol.


                                             ORANGE22 DESIGN LAB      24
Demonstration Roaster                                       KIT OF PARTS • EQUIPMENT




   Key Functions

•	 A personable ‘black apron’
   employee demonstrating the
   roasting process who engages
   and interacts with customers
•	 To explain the different types of
   roasts and their flavors.
•	 Provide table for coffee tastings
   and cuppings.
•	 Have a viewing area with seating
   and drink rails.
•	 Roast coffee for that store.
•	 The aroma of fresh roasted beans
•	 Use eco-friendly roaster.
•	 Microphone for announcing
   events and demonstrations.




                                       Eco-Friendly Roaster


                                                              ORANGE22 DESIGN LAB     25
Express Drip Coffee Station           KIT OF PARTS • EQUIPMENT




   Key Functions

•	 Self serve coffee dispensers that
   allows customers to get coffee
   more quickly.
•	 The ultimate gourmet drip coffee
   display that features a wider
   variety of brewed coffee’s.
•	 Unique canisters for dispensing
   coffee.
•	 Shallow basin for capturing spills
   and overfill.




                                        ORANGE22 DESIGN LAB     26
Condiments Station                                       KIT OF PARTS • EQUIPMENT




   Key Functions

                                      Condiment Shakers             Milk Carafes
•	 Pull away from wall and used as    •	Nutmeg                      •	Whole	Milk
   an island fixture.                 •	Cinnamon                    •	Half	&	Half
                                      •	Vanilla                     •	Skim	Milk
•	 Allow for multiple people to use
                                      •	Chocolate                   •	Soy	Milk
   at the same time.                  •	Sugar
•	 Hold all existing SB condiments,
   trash & drain for excess coffee.
•	 Streamline and reduce in size
   to allow for multiple condiments
   stations.
•	 Easily cleanable surface.




                                                Trash             Sweetener Packets
                                                                  •	Equal
                                           Napkins                •	Sweet	N’	Low
                                                                  •	Sugar	in	the	Raw
                                      Straws & Stir Sticks        •	Splenda




                                                        ORANGE22 DESIGN LAB            27
Trash/ Recycle Bin                            KIT OF PARTS • EQUIPMENT




   Key Functions

•	 Provide separate receptacles
   for recycling of compost, paper,
   plastic, aluminum & glass.
•	 Raise awareness of Starbucks
   commitment to the environment
•	 Tell customers where recycled
   goods go when they dispose of
   them.




                                      Separate Bins for:
                                      •	Trash
                                      •	Compost
                                      •	Paper
                                      •	Glass
                                      •	Aluminum




                                                ORANGE22 DESIGN LAB     28
Community Wall                     KIT OF PARTS • INDOOR FURNITURE




   Key Functions

•	 Provide an area for community
   expression, events, buy/sell etc.
•	 Modular to accommodate size
   variations from store to store.
•	 Needs to be flexible and easy to
   update.
•	 Chalkboard for writing, Cork or
   magnetic surface for pinning up
   flyers and announcements.
•	 Should communicate the flavor
   of the local community.




                                           ORANGE22 DESIGN LAB      29
Kids Area                           KIT OF PARTS • INDOOR FURNITURE




   Key Functions

•	 Provide an area for kids to play
   and interact
•	 Provide seating for parents to sit
   and watch.
•	 Single entrance & exit of kids
   area.
•	 Emphasis on education,
   interaction & literacy.
•	 Safety - needs to be located in a
   safe part of the store & not close
   to any exit.
•	 Surrounding furniture and
   fixturing should be low profile
   to allow for good sightlines and
   visibilty.




                                            ORANGE22 DESIGN LAB      30
Merchandise Display System             KIT OF PARTS • FIXTURES




   Key Functions

•	 Modular display system.
•	 Flexible and adjustable shelving
   options.
•	 Built in system for category
   signage and product information.




                                      Shelving made from
                                      renewable Bamboo




                                       ORANGE22 DESIGN LAB      31
Messaging Display System               KIT OF PARTS • FIXTURES




   Key Functions

•	 Changeable messaging system.
•	 Module for indoor/outdoor that
   attaches to a wall. Multiple sign
   banners are attached to a roll
   inside module. Allows for new
   message daily.




                                       ORANGE22 DESIGN LAB      32
Coffee Bean Display                    KIT OF PARTS • FIXTURES




   Key Functions

•	 Display coffee beans in open
   bins.
•	 Allows customer to interact with
   coffee beans.
•	 Locate adjacent to engine for
   Barista’s to access.
•	 Should be organized by coffee
   region and describe varietal
   flavors.
•	 Scoops and scales for dispensing
   their own souvenir bag of coffee.




                                       ORANGE22 DESIGN LAB      33
Tea Display                             KIT OF PARTS • FIXTURES




   Key Functions

•	 Display Starbucks Tea varieties
   and inform customers about
   origin, quality & flavors.
•	 Jars or canisters so customers
   can dispense their own tea.
•	 Provide cups, filters & hot water
   so customers can brew their own
   unique tea blend.
•	 A place to stand or sit and drink.




                                        ORANGE22 DESIGN LAB      34
Travel Center                       KIT OF PARTS • EQUIPMENT




   Key Functions

•	 Orient tourists and travelers to
   the local region with a map of
   the area.
•	 Explain local history and
   significant landmarks in the
   area.
•	 Computers with internet access
   to let customers check email and
   plan trip.
•	 Download podcast tour of local
   area.




                                      ORANGE22 DESIGN LAB     35
Starbucks Signature




                        Architectural                   Emotional
                      •	 Authentic/ Vintage           •	 Theatrical
                      •	 Layered/ Textural            •	 Exciting
                      •	 Interactive/ Educational     •	 Surprise
                      •	 Decoration & Ornamentation   •	 Nostalgic
                      •	 Wood Floors                  •	 Romantic
Floorplan                                                                                                                                                                     SIGNATURE




                                TEA DISPLAY
                                                                                                              MERCHANDISE
       GRAPHIC PANELS
                                                                                                              DISPLAY                      TRAVEL CENTER
       (COFFEE JOURNEY)
                                                                         ENGINE
                                       COFFEE BEAN
                                       DISPLAY

                                                                                               REFRIGERATOR
                                                                                               CASE

                                                                    BARISTA STATION
                                                                    W/PASTRY CASE
                                                                                                        GRAB & GO
                                                                                                        MERCHANDISE
                                                 EXPO BAR
                                                                                                                            CAFE SEATING
                DEMONSTRATION
                ROASTER

                                                 CONDIMENTS                                                                                   LOUNGE
                                                                 EXPRESS DRIP

                                                                                                                                                           COMMUNITY
                                                                                                                                                           WALL
                                                                                          GREAT TABLE
       GRAPHIC PANELS                                RECYCLE
       (COFFEE JOURNEY)                              TRASH BIN




                                                                                             BENCHES


                                                                            PATIO




       3,300 SQ FT                                                                    FIRE PLACE

       SIGNATURE


                                                                                                                                                              ORANGE22 DESIGN LAB    37
Zone Diagram                                                                                  SIGNATURE




                                                             REGIONAL STORY
                                       ENGINE



           STARBUCKS COFFEE
           JOURNEY


                                                        INDOOR LOUNGE
                              CIRCULATION
                              ZONE




                                            OUTDOOR LOUNGE



      3,300 SQ FT
      SIGNATURE



                                                                              ORANGE22 DESIGN LAB    38
View of Engine                   SIGNATURE




                 ORANGE22 DESIGN LAB    39
Demonstration Roaster                   SIGNATURE




                        ORANGE22 DESIGN LAB    40
Millwork                                              SIGNATURE




                   Express Drip Display




Barista Expo Bar   Condiments




                                          ORANGE22 DESIGN LAB    41
Fixtures                                      SIGNATURE




Travel Center   Tea Display




                              ORANGE22 DESIGN LAB    42
Materials                   SIGNATURE




            ORANGE22 DESIGN LAB    43
Lighting & Local Art                   SIGNATURE




                       ORANGE22 DESIGN LAB    44
Local Furniture                   SIGNATURE




                  ORANGE22 DESIGN LAB    45
Outdoor Experience                   SIGNATURE




                     ORANGE22 DESIGN LAB    46
My Starbucks




                 Architectural                  Emotional
               •	 Lounge Space/ Home Office   •	 Home/ Comfort
               •	 Tactile & Textural          •	 Welcome/ Warm/ Soothing
               •	 Lived In & Cozy             •	 Safe
               •	 Neutral/ Soft lighting      •	 Slow/ Laid-Back/ Casual
               •	 Gathering Space             •	 Familiarity
Floorplan                                                                                                                                                           MY STARBUCKS




             TEA DISPLAY

                                         COFFEE BEAN
                                         DISPLAY                             ENGINE                                             KIDS AREA




                                                EXPO BAR
                                                                          BARISTA STATION             REFRIGERATOR
                                                                          W/PASTRY CASE               CASE

                           OFFICE BAR
                                                                                        GRAB & GO
                                                                                        MERCHANDISE



                                        CONDIMENTS                                                                                          COMMUNITY
                                                                                                                                            WALL
                                                                                                                                LOUNGE
                                                           EXPRESS DRIP


            CAFE SEATING
                                        RECYCLE
                                        TRASH BIN
                                                                                   GREAT TABLE




                                                                                            BENCHES




                                                                                                                OUTDOOR PATIO




                                                             FIRE PLACE
            2,600 SQ FT
            MY STARBUCKS



                                                                                                                                                        ORANGE22 DESIGN LAB   48
Zone Diagram                                                         MY STARBUCKS




                         KITCHEN            KIDS ROOM




           HOME OFFICE

                                           LIVING ROOM
                          DINING ROOM




                           OUTDOOR PATIO

          2,600 SQ FT
          MY STARBUCKS



                                                         ORANGE22 DESIGN LAB   49
Community Worktable               MY STARBUCKS




                      ORANGE22 DESIGN LAB   50
Laptop Work Areas                                  MY STARBUCKS




                    Indoor/Outdoor Solar
                    charging stations




                                       ORANGE22 DESIGN LAB   51
Lounge Space                     MY STARBUCKS




    Community Wall


                     ORANGE22 DESIGN LAB   52
Kids Area               MY STARBUCKS




            ORANGE22 DESIGN LAB   53
Millwork                                                  MY STARBUCKS




                       Barista Expo Bar




Express Drip Station   Condiments & Recycle Bin




                                                  ORANGE22 DESIGN LAB   54
Outdoor Patio               MY STARBUCKS




                ORANGE22 DESIGN LAB   55
Outdoor Furniture               MY STARBUCKS




                    ORANGE22 DESIGN LAB   56
Materials               MY STARBUCKS




            ORANGE22 DESIGN LAB   57
Lighting & Local Artists               MY STARBUCKS




                           ORANGE22 DESIGN LAB   58
Local Furniture               MY STARBUCKS




                  ORANGE22 DESIGN LAB   59
Outdoor Experience               MY STARBUCKS




                     ORANGE22 DESIGN LAB   60
On The Go




              Architectural                 Emotional
            •	 Clean Lines                •	 Speed/ Fast/ Motion
            •	 Limited Materials/ Color   •	 Immediate
               Pallet                     •	 Energy/ High Intensity
            •	 Open/ Transparent          •	 Unusual/ Unique/ Curious
            •	 Smart/ Easily Up-Datable   •	 Exciting
Floorplan                                                                                    ON THE GO




              ORDER
              WINDOW            MESSAGING
                                 DISPLAY
                                             LED TICKER




                                                 LIVING WALL




                                                 MENU BOARD




                      OUTDOOR
                      SEATING                LIVING WALL


            PRIVACY
            SCREEN                  PRE-ORDER
                                   MENU BOARDS




                                                               Starbucks
                                                               Oceanside, San Diego



                                                                             ORANGE22 DESIGN LAB    62
Zone Diagram                                                                              ON THE GO




               PICK UP & EXIT
                                           WAITING ZONE 2
                                            POST-ORDER




                                               ORDER ZONE




                         OUTDOOR PATIO




                       WAITING ZONE 1 - PRE-ORDER
                                                            Starbucks
                                                            Oceanside, San Diego



                                                                          ORANGE22 DESIGN LAB    63
View of Drive Thru & Outdoor Patio                   ON THE GO




                                     ORANGE22 DESIGN LAB    64
View of Living Wall                   ON THE GO




                      ORANGE22 DESIGN LAB    65
Message Delivery System                                                                                                                                                       ON THE GO




       DAY 1                               DAY 2                            DAY 3                                  DAY 4                             Etc...



                                                                              Did you know that with some
         Did you know that if everyone       My first picture had fifty-                                             Did you know that in 2005 at
                                                                              basic auto maintenance – a tune
         who reads this today replaces       three scenes and it was          up, an oil-change, clean filters       Starbucks we quadrupled our
         one lightbulb in their home to      freely predicted I would be      and properly inflated tires – each     wind energy purchace to
         a compact fluorescent light, it     fired for wasting so much        United States household could          equal 20%. That year, the EPA
         would be like eliminating the       time and film… It took three     reduce their greenhouse gas            acknowledged our efforts
         emissions of approximately          days to make.”                   emissions by 3200 pounds and           with a Green Power Leader-
         89,000 cars for one year?                                            save 10% on rising gas costs at        ship Award.
                                                                              the pump?




                                                                                                                                                              ORANGE22 DESIGN LAB    66
Message Delivery System                   ON THE GO




                          ORANGE22 DESIGN LAB    67
Living Wall                                                         ON THE GO




              Modular Stacked planters to create
              living wall. Planters are made from
              recycled Freeway aggregate.




                                                    ORANGE22 DESIGN LAB    68
Commuter Imformation Board                                  ON THE GO




                             LED ticker board giving
                             customers necessary
                             information: Traffic info,
                             news, sports & stock
                             quotes.




                                            ORANGE22 DESIGN LAB    69
Materials                   ON THE GO




            ORANGE22 DESIGN LAB    70
Lighting                   ON THE GO




           ORANGE22 DESIGN LAB    71
Local Furniture                   ON THE GO




                  ORANGE22 DESIGN LAB    72
Outdoor Experience                   ON THE GO




                     ORANGE22 DESIGN LAB    73

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Orange22 Starbucks Project Part 02: Design Approach

  • 1. PRESENTATION 02_05.01.2008 ORANGE 22 DESIGN LAB LLC 125 west 4th street studio 102 los Angeles ca 90013 213.972.9922 main 213.972.9923 fax www.orange22.com PROJECT RE-IGNITE
  • 2. TABLE OF CONTENTS 1. RECAP 2. MODULAR SYSTEM 3. KIT OF PARTS 4. SIGNATURE 5. MY STARBUCKS 6. ON THE GO (DRIVE THRU) SOUTHERN CALIFORNIA RESOURCE GUIDE
  • 3. From our observations we strongly feel that Starbucks can not be all things to all people. The current Starbucks retail-design approach goes against the ideals and fundamentals of “community.” You are simply too big. You need to be perceived as smaller. We have asked questions to see how the store brand aligns with the Starbucks Brand Values. We believe the answers to our questions empower us to create new parameters that will inform and assist the Starbucks Design Partners in radically transforming the Starbucks customer experience into one that is more community-centric and authentic. ORANGE22 DESIGN LAB 3
  • 4. Our Proposal: We would like to design 3 different spaces. Each space catering to the unique demands of our 3 Los Angeles customer profiles. We define these 3 design directions as: 1. For the Tourists - Starbucks Signature 2. For the Locals - My Starbucks 3. For the Commuters - Starbucks On The Go (Drive Thru) ORANGE22 DESIGN LAB 4
  • 5. Three Design Directions Signature My Starbucks On The Go • Size Potential: Large • Size Potential: Medium • Size Potential: Small • Locations: Key tourist destinations • Locations: Residential Communities • Locations: Key commuter patterns • Brand Attributes / Value: The humanistic • Brand Attributes / Value: Comfort, • Brand Attributes / Value: Efficient, Starbucks, Global Relevance, Mission Community, Local Relevance, Fun, Powerful, Ah-ha moment, Discovery • Our Goal: To design a space that teaches Reaffirmation • Our Goal: To design a space that tells customers how coffee is made, where it • Our Goal: To design a space that’s the SB story over many visits in short comes from and bring them behind the about the customer and their specific bursts of 5 min intervals. scenes to learn about how Starbucks was neighborhood to have local relevance. founded and its long term vision & goals. ORANGE22 DESIGN LAB 5
  • 6. Now that we have defined our customers: 1. What are their needs and expectations? 2. How do we satisfy these needs in the physical space? 3. How do we tell an authentic Starbucks story within the number of visits and length of stay that we have with our customer? ORANGE22 DESIGN LAB 6
  • 7. We believe the answers to these questions start with a system that allows for modularity and flexibility resulting in long term sustainability. Modularity + Flexibility = Sustainability Based on the functional needs of our customers, we have developed a ‘Kit of Parts’. These ‘Parts’ can be combined in a variety of ways to create a multitude of different spatial experiences. ORANGE22 DESIGN LAB 7
  • 8. Modular System OPPORTUNITY Metal Framework Cladding Framework + Cladding ORANGE22 DESIGN LAB 8
  • 9. Flexibility OPPORTUNITY Modular System allows for multiple variations Signature My Starbucks On The Go ORANGE22 DESIGN LAB 9
  • 10. Kit of Parts FURNITURE • FIXTURES • EQUIPMENT Laptop Table - Barista Expo Bar Lounge Chair & Express Drip Coffee Coffee Bean Display One Top Ottoman Station Laptop Table - Mobile Coffee Bar Planter Condiments Tea Display Two Top Community Table & Bench w/planter Privacy Screen Recycle Bin Merchandise Display Workstation Fixture Solar Charging End Table Community Fireplace Community Wall Messaging Display Station - Awning System Solar Charging Bar Table & Stools Demonstration Kids Area Travel Center Station - Umbrella Roaster ORANGE22 DESIGN LAB 10
  • 11. Laptop Table - One Top KIT OF PARTS • FURNITURE Key Functions • Mobile laptop desk for one person. • V-shaped channel holds books and plugin modules for power ports & cupholders • Hooks for hanging backpack or bag. ORANGE22 DESIGN LAB 11
  • 12. Laptop Table - Two Top KIT OF PARTS • FURNITURE Key Functions • Bar height laptop desk for two people. • V-shaped channel holds books and plugin modules for power ports & cupholders • Hooks for hanging backpack, bags or jacket. ORANGE22 DESIGN LAB 12
  • 13. Community Table & Workstation KIT OF PARTS • FURNITURE Key Functions • Bar height laptop table that seats 4-6 people. • V-shaped channel holds books and plugin modules for power ports & cupholders • Hooks for hanging backpack, bags or jacket. • Place two or three tables together to create a comunity great table. ORANGE22 DESIGN LAB 13
  • 14. Solar Charging Station - Awning KIT OF PARTS • FURNITURE Key Functions • Attached to the awning are powerful solar power generators designed to charge virtually all handheld electronics. • Power receptacles attach to the awning on a track and drop from above allowing customers to plug in from a variety of positions below. • Solar panels are moveable to adjust to lighting conditions. • Solar panels also provide shading to customers below. Renewable Energy Powered by the Sun ORANGE22 DESIGN LAB 14
  • 15. Solar Charging Station - Umbrella KIT OF PARTS • FURNITURE Key Functions • Modify existing Starbucks umbrella with flexible solar panels. • Umbrella slots into custom table fixture with power ports in middle of table top. • The Solar power generators can charge virtually all handheld electronics. • Solar panels are flexible allowing partners to take down and store indoors after hours. • Umbrella also functions as a shading device to customers below. Renewable Energy Powered by the Sun ORANGE22 DESIGN LAB 15
  • 16. Barista Expo Bar KIT OF PARTS • FURNITURE Key Functions • To allow customers to sit and watch the coffee making process. • A place to sit and wait for their drink. • Create a setting similar to a friendly ‘Bartender’. ORANGE22 DESIGN LAB 16
  • 17. Mobile Coffee Bar KIT OF PARTS • FURNITURE Key Functions • Mobile cart for serving coffee outdoors or on the street. • Could be used for hosting events. • Lockable shelving for storing goods and equipment. ORANGE22 DESIGN LAB 17
  • 18. Bench w/planter KIT OF PARTS • FURNITURE Key Functions • Custom outdoor bench made from recycled freeway aggregate. • Built in planter. • Moveable and flexible table surface for working on a laptop or to use as an end table. Made from Recycled Freeway Aggregate ORANGE22 DESIGN LAB 18
  • 19. End Table KIT OF PARTS • FURNITURE Key Functions • Custom outdoor/indoor end table. • Moveable and flexible table surface for working on a laptop or to use as seating. ORANGE22 DESIGN LAB 19
  • 20. Bar Table & Stools KIT OF PARTS • FURNITURE Key Functions • Custom bar height table and stools. • Lightweight and easily moveable. • Table has wheel for moving. ORANGE22 DESIGN LAB 20
  • 21. Lounge Chair & Ottoman KIT OF PARTS • FURNITURE Key Functions • Comfortable indoor/outdoor lounge seating. • Bent plywood construction allows for stacking. Cushions can be removed and stowed after hours. ORANGE22 DESIGN LAB 21
  • 22. Living Wall/ Modular Planter KIT OF PARTS • FURNITURE Key Functions • Modular planters. • Made from recycled freeway aggregate (asphalt & concrete) • Can be stacked to form a wall or screen. Made from Recycled Freeway Aggregate ORANGE22 DESIGN LAB 22
  • 23. Privacy Screen KIT OF PARTS • FURNITURE Key Functions • Half inch tubes bundled together at base to form a semi- transparent screen or barrier. • Tubes made from recycled water bottles. • Multiple screens can be placed together to create a wall. • Base made of recycled concrete Made from Recycled water bottles ORANGE22 DESIGN LAB 23
  • 24. Community Fireplace KIT OF PARTS • FURNITURE Key Functions • Fueled by clean-burning, renewable, denatured alcohol. No flue, piping, conduit or ventilation necessary. • Fireplace is moveable for maximum flexibility. • Bench seating around fireplace for gathering. Fireplace uses clean burning denatured alcohol. ORANGE22 DESIGN LAB 24
  • 25. Demonstration Roaster KIT OF PARTS • EQUIPMENT Key Functions • A personable ‘black apron’ employee demonstrating the roasting process who engages and interacts with customers • To explain the different types of roasts and their flavors. • Provide table for coffee tastings and cuppings. • Have a viewing area with seating and drink rails. • Roast coffee for that store. • The aroma of fresh roasted beans • Use eco-friendly roaster. • Microphone for announcing events and demonstrations. Eco-Friendly Roaster ORANGE22 DESIGN LAB 25
  • 26. Express Drip Coffee Station KIT OF PARTS • EQUIPMENT Key Functions • Self serve coffee dispensers that allows customers to get coffee more quickly. • The ultimate gourmet drip coffee display that features a wider variety of brewed coffee’s. • Unique canisters for dispensing coffee. • Shallow basin for capturing spills and overfill. ORANGE22 DESIGN LAB 26
  • 27. Condiments Station KIT OF PARTS • EQUIPMENT Key Functions Condiment Shakers Milk Carafes • Pull away from wall and used as • Nutmeg • Whole Milk an island fixture. • Cinnamon • Half & Half • Vanilla • Skim Milk • Allow for multiple people to use • Chocolate • Soy Milk at the same time. • Sugar • Hold all existing SB condiments, trash & drain for excess coffee. • Streamline and reduce in size to allow for multiple condiments stations. • Easily cleanable surface. Trash Sweetener Packets • Equal Napkins • Sweet N’ Low • Sugar in the Raw Straws & Stir Sticks • Splenda ORANGE22 DESIGN LAB 27
  • 28. Trash/ Recycle Bin KIT OF PARTS • EQUIPMENT Key Functions • Provide separate receptacles for recycling of compost, paper, plastic, aluminum & glass. • Raise awareness of Starbucks commitment to the environment • Tell customers where recycled goods go when they dispose of them. Separate Bins for: • Trash • Compost • Paper • Glass • Aluminum ORANGE22 DESIGN LAB 28
  • 29. Community Wall KIT OF PARTS • INDOOR FURNITURE Key Functions • Provide an area for community expression, events, buy/sell etc. • Modular to accommodate size variations from store to store. • Needs to be flexible and easy to update. • Chalkboard for writing, Cork or magnetic surface for pinning up flyers and announcements. • Should communicate the flavor of the local community. ORANGE22 DESIGN LAB 29
  • 30. Kids Area KIT OF PARTS • INDOOR FURNITURE Key Functions • Provide an area for kids to play and interact • Provide seating for parents to sit and watch. • Single entrance & exit of kids area. • Emphasis on education, interaction & literacy. • Safety - needs to be located in a safe part of the store & not close to any exit. • Surrounding furniture and fixturing should be low profile to allow for good sightlines and visibilty. ORANGE22 DESIGN LAB 30
  • 31. Merchandise Display System KIT OF PARTS • FIXTURES Key Functions • Modular display system. • Flexible and adjustable shelving options. • Built in system for category signage and product information. Shelving made from renewable Bamboo ORANGE22 DESIGN LAB 31
  • 32. Messaging Display System KIT OF PARTS • FIXTURES Key Functions • Changeable messaging system. • Module for indoor/outdoor that attaches to a wall. Multiple sign banners are attached to a roll inside module. Allows for new message daily. ORANGE22 DESIGN LAB 32
  • 33. Coffee Bean Display KIT OF PARTS • FIXTURES Key Functions • Display coffee beans in open bins. • Allows customer to interact with coffee beans. • Locate adjacent to engine for Barista’s to access. • Should be organized by coffee region and describe varietal flavors. • Scoops and scales for dispensing their own souvenir bag of coffee. ORANGE22 DESIGN LAB 33
  • 34. Tea Display KIT OF PARTS • FIXTURES Key Functions • Display Starbucks Tea varieties and inform customers about origin, quality & flavors. • Jars or canisters so customers can dispense their own tea. • Provide cups, filters & hot water so customers can brew their own unique tea blend. • A place to stand or sit and drink. ORANGE22 DESIGN LAB 34
  • 35. Travel Center KIT OF PARTS • EQUIPMENT Key Functions • Orient tourists and travelers to the local region with a map of the area. • Explain local history and significant landmarks in the area. • Computers with internet access to let customers check email and plan trip. • Download podcast tour of local area. ORANGE22 DESIGN LAB 35
  • 36. Starbucks Signature Architectural Emotional • Authentic/ Vintage • Theatrical • Layered/ Textural • Exciting • Interactive/ Educational • Surprise • Decoration & Ornamentation • Nostalgic • Wood Floors • Romantic
  • 37. Floorplan SIGNATURE TEA DISPLAY MERCHANDISE GRAPHIC PANELS DISPLAY TRAVEL CENTER (COFFEE JOURNEY) ENGINE COFFEE BEAN DISPLAY REFRIGERATOR CASE BARISTA STATION W/PASTRY CASE GRAB & GO MERCHANDISE EXPO BAR CAFE SEATING DEMONSTRATION ROASTER CONDIMENTS LOUNGE EXPRESS DRIP COMMUNITY WALL GREAT TABLE GRAPHIC PANELS RECYCLE (COFFEE JOURNEY) TRASH BIN BENCHES PATIO 3,300 SQ FT FIRE PLACE SIGNATURE ORANGE22 DESIGN LAB 37
  • 38. Zone Diagram SIGNATURE REGIONAL STORY ENGINE STARBUCKS COFFEE JOURNEY INDOOR LOUNGE CIRCULATION ZONE OUTDOOR LOUNGE 3,300 SQ FT SIGNATURE ORANGE22 DESIGN LAB 38
  • 39. View of Engine SIGNATURE ORANGE22 DESIGN LAB 39
  • 40. Demonstration Roaster SIGNATURE ORANGE22 DESIGN LAB 40
  • 41. Millwork SIGNATURE Express Drip Display Barista Expo Bar Condiments ORANGE22 DESIGN LAB 41
  • 42. Fixtures SIGNATURE Travel Center Tea Display ORANGE22 DESIGN LAB 42
  • 43. Materials SIGNATURE ORANGE22 DESIGN LAB 43
  • 44. Lighting & Local Art SIGNATURE ORANGE22 DESIGN LAB 44
  • 45. Local Furniture SIGNATURE ORANGE22 DESIGN LAB 45
  • 46. Outdoor Experience SIGNATURE ORANGE22 DESIGN LAB 46
  • 47. My Starbucks Architectural Emotional • Lounge Space/ Home Office • Home/ Comfort • Tactile & Textural • Welcome/ Warm/ Soothing • Lived In & Cozy • Safe • Neutral/ Soft lighting • Slow/ Laid-Back/ Casual • Gathering Space • Familiarity
  • 48. Floorplan MY STARBUCKS TEA DISPLAY COFFEE BEAN DISPLAY ENGINE KIDS AREA EXPO BAR BARISTA STATION REFRIGERATOR W/PASTRY CASE CASE OFFICE BAR GRAB & GO MERCHANDISE CONDIMENTS COMMUNITY WALL LOUNGE EXPRESS DRIP CAFE SEATING RECYCLE TRASH BIN GREAT TABLE BENCHES OUTDOOR PATIO FIRE PLACE 2,600 SQ FT MY STARBUCKS ORANGE22 DESIGN LAB 48
  • 49. Zone Diagram MY STARBUCKS KITCHEN KIDS ROOM HOME OFFICE LIVING ROOM DINING ROOM OUTDOOR PATIO 2,600 SQ FT MY STARBUCKS ORANGE22 DESIGN LAB 49
  • 50. Community Worktable MY STARBUCKS ORANGE22 DESIGN LAB 50
  • 51. Laptop Work Areas MY STARBUCKS Indoor/Outdoor Solar charging stations ORANGE22 DESIGN LAB 51
  • 52. Lounge Space MY STARBUCKS Community Wall ORANGE22 DESIGN LAB 52
  • 53. Kids Area MY STARBUCKS ORANGE22 DESIGN LAB 53
  • 54. Millwork MY STARBUCKS Barista Expo Bar Express Drip Station Condiments & Recycle Bin ORANGE22 DESIGN LAB 54
  • 55. Outdoor Patio MY STARBUCKS ORANGE22 DESIGN LAB 55
  • 56. Outdoor Furniture MY STARBUCKS ORANGE22 DESIGN LAB 56
  • 57. Materials MY STARBUCKS ORANGE22 DESIGN LAB 57
  • 58. Lighting & Local Artists MY STARBUCKS ORANGE22 DESIGN LAB 58
  • 59. Local Furniture MY STARBUCKS ORANGE22 DESIGN LAB 59
  • 60. Outdoor Experience MY STARBUCKS ORANGE22 DESIGN LAB 60
  • 61. On The Go Architectural Emotional • Clean Lines • Speed/ Fast/ Motion • Limited Materials/ Color • Immediate Pallet • Energy/ High Intensity • Open/ Transparent • Unusual/ Unique/ Curious • Smart/ Easily Up-Datable • Exciting
  • 62. Floorplan ON THE GO ORDER WINDOW MESSAGING DISPLAY LED TICKER LIVING WALL MENU BOARD OUTDOOR SEATING LIVING WALL PRIVACY SCREEN PRE-ORDER MENU BOARDS Starbucks Oceanside, San Diego ORANGE22 DESIGN LAB 62
  • 63. Zone Diagram ON THE GO PICK UP & EXIT WAITING ZONE 2 POST-ORDER ORDER ZONE OUTDOOR PATIO WAITING ZONE 1 - PRE-ORDER Starbucks Oceanside, San Diego ORANGE22 DESIGN LAB 63
  • 64. View of Drive Thru & Outdoor Patio ON THE GO ORANGE22 DESIGN LAB 64
  • 65. View of Living Wall ON THE GO ORANGE22 DESIGN LAB 65
  • 66. Message Delivery System ON THE GO DAY 1 DAY 2 DAY 3 DAY 4 Etc... Did you know that with some Did you know that if everyone My first picture had fifty- Did you know that in 2005 at basic auto maintenance – a tune who reads this today replaces three scenes and it was up, an oil-change, clean filters Starbucks we quadrupled our one lightbulb in their home to freely predicted I would be and properly inflated tires – each wind energy purchace to a compact fluorescent light, it fired for wasting so much United States household could equal 20%. That year, the EPA would be like eliminating the time and film… It took three reduce their greenhouse gas acknowledged our efforts emissions of approximately days to make.” emissions by 3200 pounds and with a Green Power Leader- 89,000 cars for one year? save 10% on rising gas costs at ship Award. the pump? ORANGE22 DESIGN LAB 66
  • 67. Message Delivery System ON THE GO ORANGE22 DESIGN LAB 67
  • 68. Living Wall ON THE GO Modular Stacked planters to create living wall. Planters are made from recycled Freeway aggregate. ORANGE22 DESIGN LAB 68
  • 69. Commuter Imformation Board ON THE GO LED ticker board giving customers necessary information: Traffic info, news, sports & stock quotes. ORANGE22 DESIGN LAB 69
  • 70. Materials ON THE GO ORANGE22 DESIGN LAB 70
  • 71. Lighting ON THE GO ORANGE22 DESIGN LAB 71
  • 72. Local Furniture ON THE GO ORANGE22 DESIGN LAB 72
  • 73. Outdoor Experience ON THE GO ORANGE22 DESIGN LAB 73