1. PROFILE OF DANISH HAKIM
E-mail : email@example.com
Mobile : +91-9724442190
Address : 403, ClassicParadise,Juhapura,Ahmedabad (380055)
D.O.B. : 26th
Category : General (GE)
A challenging and rewarding Logistics / Distribution Centre Operations Management position within the private
sector where prior experience, personal ability, and a commitment to professionalism would be of value. Position
shouldallowforcontinuedpersonal andprofessional growthcommensurate withachievements.
To gain long term employment with a company that is on or looking to be on the cutting edge, a company that puts
value on people and the products they are promoting. Honest and Ethical, I am looking to call this company my
CompletedPGDMin“ Marketing” & “International Business”from“Vishwakarma
Global BusinessSchool,Pune”(2013-15 batch) underA.I.C.T.E.Pune having C.G.P.A:
Completed+3(B.COM) fromNew L.J.Commerce College,Ahmedabadin2013
Completed+2(Commerce) fromDelhiPublicSchool,Ahmedabadin2010 under
C.B.S.E.,NewDelhi with62.4% of marks.
MatriculationfromDelhi PublicSchool,Ahmedabadin2007 underH.S.E.,New-
Delhi with68.6% of marks.
Able tocope underpressure.
Can workindependentlyorasa part of team.
2. Projects& Training:
Internship withMaffickLogistics,Ahmedabad on“Import&Export
June 2014 to 31st
Honour and activities:
workingwithanNGO named“YUVA Unstoppable”since Jan2014
Work Experience :
WorkedwithAshapuraForwardersPvtLimitedasCustomerService Executive Since June2015 till Feb2016.
1. Providingona dayto day basisconsistentlyqualityservicestoCustomerM/sFord andGeneral Motors by
timelyclearance of theirimportcargoandits distributiontill the trucksreachcustomersplant
2. ProvidingconsistentlyqualityservicestoCustomersontimelydespatchof cargo(includingoverdimension
cargo) so as to reachGatewayPort on time for speedycustomsclearance
3. CoordinatingwithvariousshippinglineforobtainingDeliveryOrderwithinthe free periodor deadline
4. Coordinatingwithoperationsdesksforclearance of importandexportcargo to meetcustomersexpectation
and organisational goal
5. Performvariouscustomerservice activities,includingupsellingandhandlingnew &existingaccounts.
6. Handle clientproblems,answergeneral inquiriesandcomplaints.
7. Maintainingrelationshipswithaccountportfolioviaphone calls,emails,andjobqualityfollow up.
8. Act as a liaisonbetweenclientsandoperations&otherdepartmentstoensure efficientservice levelsare
9. Raise invoicesaspercompanyobjectivesandensure the same isdeliveredtothe correctpersonwithinthe
10. Identifyingandescalatingconsistentorrecurringproblemswiththe systemsfunctionality.
11. AssistingmanagementandTeamMangerwithany assignedspecial projectsandprovidingbackuptothe
WorkingwithVodafone IndiaPvtltdsince Feb2016 as Purchase operationsExecutive forSupplyChainManagement.
1. Fetchingdayto day reportsandprovidingthe reportstothe management.
2. Handlingdayto day purchase operationsforVodafone.
3. Usage of SAPSoftware andhighlightingsystemissuesinSAPtothe technical team.
4. SolvingQueriesof the Requestorsandensure thatPO2are created.
5. SolvingFinancial InteractiveCentre Queries.
6. DailySAP ReportingandSAPQuerysolving.
7. Co-ordinatingwithvariousteamstoensure the smoothbusinesstransactionsare carriedout.