1. DYNAPHARM
BUSINESS MANUAL

2. DYNAPHARM INTERNATONAL PHILS.,
INC.
DYNAPHARM
Table of Contents
The Dynapharm Business Manual: A Preface......................................... 2
Dynapharm Professional Ethics .............................................................. 3
Section 1 – Definitions............................................................................ 4
Section 2 – The Independent Distributor ................................................ 8
Section 3 - Distributorships Operations & Termination ....................... 10
Section 4 - Purchase & Sale of Products .............................................. 14
Section 5 – Advertising, Trademark & Copyrighted Materials ............ 19
Section 6 – Distributor Compensation & Fees ..................................... 25
Section 7 – General Provisions .............................................................
27

3. DYNAPHARM INTERNATONAL PHILS.,
INC.
The Distributor’s Rules and Regulations
A Preface
This Business Manual conferred by Dynapharm specifies the complete policies
and Procedures as biding and effective as of December 1, 2004. It underscores
the fundamentals to lead the Distributors in conducting their business
transactions with the Company, with the fellow Distributors, and most
importantly with end
–users and/or retail-customers.
Given the dynamic character of the Company, certain provisions stated herein
can be revised or amended to suit the over-all corporate goals. The amendment
shall be appropriately communicated to all concerned and shall be enforced and
in effect after it has been published in the official organ of the Company, website
and/or through distributed copies of the revised Policies and Procedures and
other Notice of Inclusions.
The Dynapharm Compensation Plan, the Distributor Application Form (DAF)
and
this Business Manual (the” Policies and Procedures”) encompass the complete
contract between the Company and Distributors with a thorough understanding
and adherence to the Policies and Procedures. With this, everyone is enjoined to
study, understand and strictly abide by the provisions of the Business Manual.
Carlo Ll. Mayuga
President and Chief Executive Officer
Dynapharm Int’l Philippines, Inc.
2
 BUSINESS
MANUAL

4. DYNAPHARM INTERNATONAL PHILS.,
INC.
Dynapharm Professional Ethics
I shall abide with the contract at all times as adhered by the Company.
I shall perform my business in a manner that will enhance not only my reputation
but of the company as a whole.
I shall be courteous, honest and fair to every person I contact in the course of my
Dynapharm distributorships activities.
I shall fulfill my leadership responsibilities as a Sponsor by training, assisting and
supporting the Distributors in my sales organization.
I shall respect the Sponsor relationship of every Distributor in the Dynapharm
family, and I will neither attempt to complicate or change these relationships nor
make any disparaging remarks or allegations about Dynapharm, its affiliates and
Distributors.
I shall not misrepresent any Dynapharm products and its Compensation Plan that
is not enclosed in and supported by the current Dynapharm publications and/or
literature.
I shall remember that even my personal experience & the benefits received from
Dynapharm products, services or program, may be interpreted as unauthorized
“extensions of labeling” claims if I use them as a sales device.
I shall not sponsor any Dynapharm Distributors into any other network-marketing
program nor shall I engage in any deceptive or illegal practice. Doing so could
mean the termination of my Distributorships.
I understand and agree that I am solely responsible for all financial and/or legal
obligations I may incur in the course of my business as an independent
Distributor of Dynapharm products and/or services.
BUSINESS
MANUAL 

5. DYNAPHARM INTERNATONAL PHILS.,
INC.
Section 1
I.
II.
III.
IV.
V.
VI.
4
Definitions
Distributor Agreement
It is legal contract
biding the Distributor
and Dynapharm that
constitutes professional
business arrangements.
Distributor Distributor
The
Agreement Form should
An
be completed by the
individual,
partnership or
person
entity
or
applying to become a
corporation
Dis- tributor and is
who
subject to acceptance or
has
completed
rejection of Dynapharm.
Active Distributor
the
registration
A Distributor who
process minimum
has a
with
Personal
Sales
Business
Dynapharm Volume
(PSBV) of 1,000
is
Retail the
considered given
within Customer
an official
volume customers is
Retail month
Distributor. active.
considered
are
end-users
The
An
active
who
purchase
registration
Dynapharm
Distributor
is
process tois receive
products
eligible from a
completed
registered
earnings under the
once
the tion
Dynapharm
compensaPersonal Sponsor
Distributor
Distributor,
plan
A Dynapharm
Application PickDynapharm Distributor who personally recruits a non - distributor to
join Center is di- organization.
Form
up his/her specific
or
completely
rectly from the
Upline
signed and retail
company. A
has
been
A Distributor’s sponsor and successive sponsors up through the organicustomer is not
accepted by to
zation.
qualified
the
benefit from the
Dynapharm.
Compensation
A
Plan.
The
 Dynapharm
BUSINESS
Business Volume
MANUAL generated
Distributor
(BV)
is entitled
from the products

6. DYNAPHARM INTERNATONAL PHILS.,
INC.
VII.
Downline
A Distributor or group of Distributors directly or indirectly linked to an
upline.
VIII.
Downline Organization
Your
downline
Organization comprises
all Distributors who are
under your line of
Frontline
Sponsorship, from the
A Distributor who is of
first to the last levelimmediately positioned below the sponsor in the
Sponsor’s genealogy or line of sponsorship.
your down- lines.
IX.
X.
Level
A relative position in a Distributor’s downline grouped horizontally,
based on Sponsorship without compression.
XI.
Commission
Earnings
paid
by
Dynapharm
to
its
qualified
Commission
Distributors Generation
as
Earnings computed as
determined of the total
percentages
BV
by of a Distributor’s
the
downline levels. The
business
Business of
depth (of levels) by
volume Volume which
The points
the Distributors are assigned to a Dynapharm product as indicated in
products or credits paid
purchased or the rank price list.
the Dynapharm Distributor’s
based on
retailed by
achieved.
Volume Month
the
Distributor calendar
and
The
the
month
(with
Distributor’s
specified cut-off
downline as to
dates) used
indicated ranks
determine in
the
and
bonus
Compensatio
earnings under
n Plan.
the
compensation
BUSINESS
plan.
A
MANUAL 
Distributor’s
XII.
XIII.
XIV.

7. DYNAPHARM INTERNATONAL PHILS.,
INC.
XV
.
Cut-Off Date
The deadline for product orders is every end of the month. Purchases
made after this date are credited onto the next volume month.
XVI.
Personal Sales Business Volume (PSBV)
The total BV of the products personally
purchased by a Distributor in a given
volume month. This may also include the
BV generated from the retail sales of a
XVII. Distributor.
Personal Group Business Volume (PGBV)
The sum of a Distributor’s BV and his nonmanager’s BV in a given volume month.
This may also be referred as the
organizational volume of a Distributor.
XVIII. Monthly Maintenance
This refers to the required minimum PSBV and/or PGBV for Distributor
to qualify for commissions and achieve a certain rank.
XIX.
Qualify
To “Qualify” is to earn a given rank or benefit in a given volume month.
XX.
Qualifying Month
The volume month in which a Distributor meets the requirements for a
given rank or benefit.
XXI.
Leg
Th
e
Ve
rtic
XXII. al Volume
Leg
The total organizational volume of a leg.
org
ani
XXIII. Personal Rebates
zati
on commission earned generated from a Distributor’s personal purThe
chases and retail sales in a given volume month. A Distributor must
that
have
beg at least 500PSBV to qualify for personal rebates.
ins
fro
m
one
 of
BUSINESS
6
you
MANUAL
r

8. DYNAPHARM INTERNATONAL PHILS.,
INC.
XXIV. Rank
A qualification title in the compensation plan.
XXV.
Retail Profit
The difference between the wholesale price that a Distributor pays for
a Dynapharm product and the price that the Distributor charges the customer.
XXVI. Dynamic Compression
Is the process of
considering any given
Distributor to be on the
frontline of the first
upline. If a Distributor
has zero BV, the
Distributor’s frontline is
vertically compressed to
the first upline with
greater than zero BV.
BUSINESS
MANUAL 

9. DYNAPHARM INTERNATONAL PHILS.,
INC.
Section 2
The Independent Distributor
All Distributors are independent contractors with Dynapharm. They are not
considered as purchasers of franchise, joint ventures, partners, employees, or
agents of the company. Distributors have no authority to make any
representation, agreement, or commitment of any kind for or on behalf of
Dynapharm or to bind Dynapharm in any manner.
I.
Legal Compliance & Taxation
Each Distributor shall comply
with all national or local laws,
regulations
or
ordinances
concerning the operation of
their business. Distributors are
responsible for their own
managerial
decisions
and
expenditures, in- cluding but
not limited to the filing of their
own income, VAT and other tax
II.
Distributor registration
returns, and Enrollment of their
Any person of legal the Social
“employees” with age can become a Dynapharm Distributor when
both of the System or with any
Secu- rity requirements are met:
applicable government body
The applicant purchasedstate wherekit, and
present in the a business they
Submission of the applicant’s business. application or agreement form to
completed
conduct
their
Dynapharm home officer or pick-up center.
Dynapharm shall not be
responsible for any damage or
Once to application has to any
injurythe a Distributor or been processed, an identification number will
be assigned with re- spect to the
third person to each Distributor.
management or operation of the
Incomplete, business
Distributor’sinaccurate, or unlawful Distributor Agreements are void.
Dynapharm reserves the right not to provide reasons for the acceptance
or rejection of an application form.
Corporations, partnerships, trust, sole proprietorships and other entities
may become distributors ONLY when the completed application form
8
 BUSINESS
MANUAL

10. DYNAPHARM INTERNATONAL PHILS.,
INC.
is accompanied by notarized copies of the Articles of Incorporation,
By-laws, Partnership Agreement, Trust Documents and Business Registration Certificates as filed with government agencies. Furthermore,
Distributors must disclose a complete list of all directors, officers and
shareholders involved in the corporation. Partnerships must disclose all
general and limited partners. Trust must disclose the trustee(s) and beneficiaries.
The application must be signed on behalf of the Corporations, Partnerships and Cooperatives by an authorized officer or partner and must be
signed individually by each of the shareholders of the Corporations,
part- ners of the Partnerships or officers of the Cooperative.
III.
Beneficial Interests
A person included in a partnerships, corporation, trust and other business entities shall not be enlisted to more than one Distributor entity to
have a beneficial interest.
If such a proceeding was discovered or the Distributor application was
accepted (as the case maybe), the company at its sole discretion can
terminate the distributorship any time. Dynapharm is not liable to any
loss that may be incurred in the process.
IV
.
Distributors Rights
All Distributors are authorized to purchase Dynapharm products at
distributor’s price, sell them (at suggested retail prices), and participate
in the Compensation Plan.
V
.
Account Information Changes
Submitting a new Distributor agreement form with the word “AMENDMENT’ written at the top to the Distributor Compliance Section can be
done to effect account changes, corrections, or updates to the Distributor agreement.
VI.
Married Couples
Married couples
and
their
dependent children
must share a single
dis- tributor entity.
Both
applicants
must
sign
Distributors
application. Single
BUSINESS
MANUAL 

11. DYNAPHARM INTERNATONAL PHILS.,
INC.
Section 3
Distributorship Operations
& Termination
All Distributors are expected to perform all of their business activities in a
professional and ethical manner, which shall enhance the Distributor’s reputation
and that of the company. Distributors shall not engage in any conduct, which
would negatively reflect on Dynapharm, or any other Distributor’s image.
I.
Sponsoring
Distributors
are entitled
to sponsor
other
Distributors
in
the
A Distributor shall not solicit sponsor employees of Dynapharm or
Philippines
mem- other
and
bers of the employee’s household to the Dynapharm Distributors during
countries as
the term
officiallyof their employment. The same shall apply for any Dynapharm
consultants,
opened by product suppliers, and agent representatives. This is to
the conflicts of interest, and to further a Distributor’s respect of the
avoid
company tiality and neutrality of Dynapharm employees.
confidenMultiple Applications
II.
into the Dynapharm
If an applicant submits
Ambassador
more
than
one
Program.
Application
or
However,
Agreement
forms
Distributors multiple
listing
are
sponsors, only the
III.
Unfair Competition and Cross Sponsoring
compensate completed
first/original
d Distributor form not solicit or attempt to
andonly for may (by
A accepted
the company) shallanother Dynapharm
neither Sponsor be
generation Dynapharm in indiscriminate
honored.
Distributor nor engage
of advertising that its
sales of
reserves the right at solicits purchasing of
products to non-Dynapharm products or
competitive make the
discretion,
and not for intowith
final decision
participation
any other networksponsoringor direct-selling company with the
respect to all such dismarketing
new
putes.
exception of those individuals the Distributor
Distributors
has personally sponsored without the
.
10  BUSINESS of the company. However,
written consent
MANUAL
the

12. DYNAPHARM INTERNATONAL PHILS.,
INC.
consent granted may be revoked with reasonable notice at the discretion of Dynapharm. The above-mentioned prohibited acts are regarded
as unfair competition with Dynapharm and are also regarded as “CrossSponsoring” Cross sponsoring may be grounds for termination.
IV
.
V
.
VI.
VII.
No Exclusive Territories
There are no exclusives
territories for recruiting
purposes, nor shall any
Distributor imply or state
that he or she does have
an exclusive terri- tory.
Training Requirementno
There
are
geographicalarelimitations assure the adequate training of Distributors
Distributors
required to
on Distributor“Adequate training” shall include, but not limited to, eduthey sponsor. sponsoring
cation any country except
within regarding the Distributor Agreement, the business manual, and
those in countries not
the Compensation Plan, and other important information (about prodofficially asopened relevant activities (i.e. initiating periodic contacts
ucts, ect.)
well as by
Dynapharm.
for the purpose of training & motivating new recruits, sales or distributive function in the sale/delivery of product & services to end user.
Lead Distribution
Potential
Distributor leads
that went directly
to Dynapharm will
be re- ferred to
Distributors. The
Distributor shall
company Divorce or Partnership Dissolution
conduct ample line
If married Distributors or partners who share in a
of investi- gation
Distributorship obtain a legal separation or wish
to determine how a partnership, Dynapharm will
dissolve their
prospect to becamethe Distributorship pursuant to
continue honor
interested with the
the original Distributor Agreement until such time
company and the
that Dynapharm receives written notice from both
distribution certified court order documenting this
parties or a of such
change. made ten
leads isThe writ-at notice must be signed by all
parties and notarized.
the sole discretion Such notice will be subject
of Dy- napharm. Dynapharm. Legally separated
to final action of
Distributors or dissolved partnership are required
to submit a certified true copy of any legal
judgment, decree, or agreement. This will guide
BUSINESS
the manner how payments of commission checks
MANUAL
shall be done in the future.


13. DYNAPHARM INTERNATONAL PHILS.,
INC.
VIII.
Distributor Death
At the date of a
Distributor’s
Death,
the
Distributorship
may be assigned to
the Distributor’s
heirs, successor or
trustees. In such
proceedings, the
IX.
Status certificate
death Changes & Transfer
along
a
Transfer withSponsorship is
of
certified copy of
RARELY
PERMITTED
the will orACTIVE- LY
court
and is
order, as well as
DISCOURAGED.
the
amended
Maintaining the integrity of
Distributor is abso- lutely
Sponsorship
The following instances may result in the approval of such changes:
Agreement for the success of
mandatory in the
name
the
the entireof
organization. Any
In the case of unethicaltor fraudulent) sponsoring, Dynapharm may, in its
Distribuassign, acquire of(or
interest, or
receiving such changes
the
sole discretion, make transfer of inathe sponsor or upline of a Distributor, as it
otherwise
distributorship or SponsorDistributorship
deems appropriate.
should a Distributor must
be
ship;
Dynapharm receives the to Company accompanied by signed letters of approval
submitted a written request,
follow
procedures. If the
from all Dynapharm. sponsors, up to and including the highest ranked upline
the upline
concerned parties
sponsor (Crown Diamond Manager) and a fee of US$100. The form should
did that all the
clearly state not adviseparties involved understand the consequences of the
company
sponsoring change. within
A Distributor voluntarily terminates his/her Distributorship is eligible to apply for
six (6) months
a new Distributor Agreement and sign under when:
after
the
Distributor’s
Existing death, this would maintains no activity for a period of Twelve (12)
Distributorship but
months, other than a retail customer relationship.
mean
nonExisting and Active Distributors who voluntarily resigns.
transferability of
the Distributorship.
In any such changes, only the distributor who has petitioned for a
change
in sponsorship shall be moved. All other downline Distributors shall remain in the original set-up
12
 BUSINESS
MANUAL

14. DYNAPHARM INTERNATONAL PHILS.,
INC.
X.
XI.
Voluntary
Termination
(Resignation)
An Active Distributor may voluntarily
terminate one’s distributorship at any
time by sending a written notice to
Dynapharm,
indicating
the
Distributor’s name(s) and ID number
Involuntary Suspension or voluntarily
(s). A Distributor who Termination
Dynapharm may involuntary suspend or
terminates an Agreement must wait (6) terminate the status of any Dismonths for cause that may include but is not limited to the following:
tributor before re-applying for a new
Distributorship.
a) Any violation of the Contract (Distributor Agreement, Business
Manual) of which may be amended from time to time.
b) Any unlawful/wrongful act or mis-conduct, which may reflect adversely on Dynapharm and its Distributors.
BUSINESS
MANUAL 

15. DYNAPHARM INTERNATONAL PHILS.,
INC.
Section 4
I.
Purchase & Sale of Products
Ordering, Receiving and Payments Guidelines
A Distributor may order products by placing an
order with Dynapharm and make the
corresponding payment. Funds must be available
at the time the order is placed. Orders may be
withheld until the availability of funds is
verified. The Business Volume (BV) for any
Orders will be accepted at the Dynapharm office from Monday’s to Friorder shall be credited to the Volume Month only
upon until 5PM.payment.
days receipt of All mailed/faxed orders can either be picked-up or delivered to Distributors preferred address. It is the responsibility of the
Distributors to indicate the destination address. The cut-off time stated
previously also applies for orders set for delivery or shipping (i,e. Dynapharm pick-up centers (DPC), requesting Distributor) to allow a reasonable time for processing or packaging.
Note: Such orders cannot be sent through P.O. Boxes.
Orders shall be shipped within 24, 48 or 72 hours (depends on destination) after receipt of order. If a product is temporarily out of stock,
a Distributor shall receive a backorder notice along with the shipment.
All backorders will only be collected personally at the Dynapharm office or Dynapharm pick-up center (DPC). Proof of purchase (I, e. sales
invoices, receipts, etc.) must be presented when claiming backorders.
Upon receipt of an order, Distributors shall immediately inspect the order to
determine whether it is complete and in good condition.
If an order is incomplete and that a backorder notice is not attached, the
Distributor
should immediately inform the Dynapharm Sales & Operations (S&O) Dept. or
the DPC where they get their products.
If the forwarder or courier company is responsible for the damage, which occurs
after it takes physical custody of the goods. The Distributor who receives the
damaged goods should follow this procedure:
14
 BUSINESS
MANUAL

16. DYNAPHARM INTERNATONAL PHILS.,
INC.
1.
2.
3.
4.
Accept the delivery.
Document on or take note of the delivery receipt, and the number of
boxes, which appear to be damaged.
Notify the forwarder or courier company to have the damage goods
inspected. Do not forget to save the damaged product(s) and box
(es) for inspection.
Notify Dynapharm Sales & Operations Dept. (S&O) of such incident so we can file a claim with the forwarder or courier company.
In the event that a package is returned due to a Distributor’s error or if the
package
was not picked up in a timely manner and therefore returned, Dynapharm will
charge the Distributor a re-shipping fee.
Before assuming a shipment is lost or missing, a Distributor should
wait ten (10) working days from the placement of mailed orders and five (5)
working days from orders placed through fax ( or the internet ) Lost shipments
when found and/or delivered must be reported to the S & O within three (3) after
receipt.
All Dynapharm products must be store in a cool, dry, and hygienically safe area
or
as other wise directed on the product label. As a general rule, the products should
be kept at least (4”) inches above the floor. Dynapharm is not responsible for
products damaged due to improper storage.
Products can only be bought on CASH BASIS or ON-US Check/s
Personal check payment are only accepted on a case-to-case basis and
largely depends on the good standing record of the Distributor and is
subject for clearing before the products can be released.
A Distributor who has had at least one check for “Insufficient funds” or
“closed account” may lose any or all privileges until all payments are
completely credited.
In case of Corporations, Partnership and Cooperatives, by executing
theApplication
and Agreement, it is expressly understood that in case of any court litigation
borne out of violation of this Business Manual like in the case of “non-payment”
of Sales Reports and/or Product Purchase, the authorized officer or partner will
be held liable for any legal action that may arise from the agreement.
A Distributor agrees that he is not entitled to a refund for products released.
BUSINESS
MANUAL 

17. DYNAPHARM INTERNATONAL PHILS.,
INC.
All prepaid orders placed which has not been entered in the system
before the cut-off date shall be processed and will be included in the
current Volume Month or on the Month where the order was placed or
received by Dynapharm.
II.
III.
IV
.
16
Direct Purchase
All Dynapharm
Distributors may
purchase
products directly
from
Dynapharm’s Head
Office, Branches
Consignment
or
authorized
To
Dynapharm
protect
your
Pick-up Centers.
Dynapharm
If a Distributor
business acquired
has
and
products
from
the honor of
his sponsors or
the company,
Product Buy-Back or Returns
uplinenapharm
Dydistributors that can only be
products may
The products
personal are those personally
returned
not
be
inventory and a
purchased to
delivered by the Distributor
any
replacement are found in the
himself and
All unused
Distributors of the distribu- tor
product isand resalable products can be returned to Dynapharm along
order history not
with
purchase within seven (7) days from the date of purchase.
or proof ofwith
placed another
returning products.
The Company no
party
Dynapharm,on shall offer an exchange of the same product/s. The same
consignment.
commission or when a Dynapharm Distributor has a customer who
rule shall apply
overrides to return product(s). The distributor shall be accountable in
shall
Only es
wishbe paid in such of the customer at first, accomplish the corresponding
authorized refund
giving the
transactions.
Dynapharm
form (Re- turn/Exchange Form) and submit the request to the Sale &
DistributorsDepartment. If the distributor fails to refund his customer,
Operations
and distributor is responsible in repaying the company for any amount
the
Dynapharm well as handling fee.
refunded as
pick-up
In cases may
centers where a Distributor is requesting for a full refund of money
for
sell unsold, marketable product(s), this shall be considered as his intenDynapharm
tion of voluntarily terminating one’s distributorship. Dynapharm shall
products to anpercent (90%) of the net cost to the distributor, less any
refund ninety
outside party.
applicable charges (shipping, taxes, etc.) Incurred in the purchase of the
 BUSINESS
MANUAL

18. DYNAPHARM INTERNATONAL PHILS.,
INC.
product compensations received (i.e. commissions, bonuses, incentives)
and commissions earned by the up-lines for returned products(s). If
the
uplines are no longer active and that there would be no means for the
company to deduct such commissions previously released.
Products shall not be considered as marketable/reusable under the following conditions.
If returned four (4) months before the products expiration date, unusable, or
shelflife period had passed.
The company has directly informed the distributors, prior to purchase, that the
products are discontinued or categorized under special promotions.
This Distributor returning the products is responsible in paying the shipping costs and for any damage or loss in the shipping process.
Dynapharm will reject goods, which were damaged during transit, and
are considered not resalable. After all required documents and returned
items have been verified, the company shall issue the terminating
Distributor a refund based on the method of payment.
V.
VI.
Commission Adjustment
Any up-line distributor
affected
by
returned
products is subjected to
adjustments
in
their
commissions,
overrides
and business volume, etc.
based
upon
all
commissions and bonuses
Excessive the returned
paid on Purchases Prohibited
products. Adjustments can may
Dynapharm Distributors
also be done products a from
in such
purchase
case, where wrong volume
Dynapharm, other Dynapharm
was entered in the system.pick-up
Distributors or through
Likewise, amounts which are
required
centers in
documents (cash sales and
reasonably
necessary
invoice,
provisional
appropriate to establish and
receipts) an inventory ofbe
should
maintain
products
for resale
presented toto facilitate
retail customers, to
other Dynapharm Distributors in
adjustments ac- cordingly.
their organization, and for
personal use and consumption.
However, the company strictly
BUSINESS
MANUAL 

19. DYNAPHARM INTERNATONAL PHILS.,
INC.
VII.
Bonus Buying Prohibited
Bonus buying may include but is not limited to the following:
Enrollment of a Dynapharm Distributor without the knowledge of an individual
or entity concerned is considered fraudulent.
Enrollment or attempted enrollment of a non-existent individuals or entitles as a
Distributor.
Bonus buying represents a substantial violation of this Business Manual
that may result to distributorship termination.
VIII.
IX.
Price Change
Dynapharm reserves the right to change the prices of any or all of its
products and literatures at any time with prior notice.
Distributors and Customers Price
A Distributor may not sell
Dynapharm products below the
stated offi- cial Distributor’s price.
The company shall provide the
current product listings, which is
available at Dynapharm HO,
Branches and Pick-up Centers. This
list (together with any BV assigned
to the product) forms the basis for
X.
BV discounted
the Transfers purchase price at
which Distributors may purchase Distributorship to another are not
Business Volume transfers from one
products from the company, and
permitted.
may assist in product pricing for
XI.
VALUE
ADDED
TAX
retail (customer) sales. Likewise, a
(VAT)
Distributor is not allowed to advertise at any price are
below
Dynapharm
products
Dynapharm’s suggested retail price.
subject to value added and
sales tax. When Dy- napharm
collects and remits such
mandatory taxes, the company
shall advise Distributors that
such taxes are required to be
collected on their behalf. The
collection
of
taxes
by
Dynapharm
 BUSINESS does not relieve
18
the Dis- tributors of their own
MANUAL
personal responsibility and

20. DYNAPHARM INTERNATONAL PHILS.,
INC.
Section 5
Advertising, Trademark and
Copyrighted Materials
Dynapharm is a Multi-Level Company, which uses a more powerful form of
advertising than other mass-marketing techniques, the “word of mouth”. The
person-to-person contact that you will establish is the most effective means of
advertising that you can supplement and support your Dynapharm business.
I.
Advertising
Dynapharm
encourages
its
Distributors
to promote
Dynapharm
prod- ucts
and
marketing
opportunitie
Distributors may not use any electronic media advertising materials or
s pursuant to
appropriate
the advertising of Dynapharm or its products on television, radio or the Internet
directives
without the prior approval of Dynapharm. A Distributor agrees to send any selfproducedand
promotional items or materials to the Business Development Dept. for
guidelines
written approval.
issued
by
Dynapharm may allow a Distributor to use Dynapharm names, logos or
the company
from copyrighted materials after obtaining prior written permission to
trademarks or time to
time. These
do so. Any advertising misrepresentation contained in a “blind” ad (one in which
guidelines
neither Dynapharm nor its products is mentioned) may be regarded as a violation
are required
of these policies.
to
ensure
compliance
II.
Copyrighted Materials
by
distributors Dynapharm
All
as well as by
literature, audio tapes,
Dynapharm,
video tapes, internet
with
laws
materials, and programs
that govern
are copyrighted by
advertising and may be
Dynapharm
of
the
duplicated only by
BUSINESS
products and the prior
obtaining
MANUAL 
opportunity
written
consent
of

21. DYNAPHARM INTERNATONAL PHILS.,
INC.
III.
IV.
V
.
20
Company Literature
Distributors
shall
actively
participate
with Dynapharm to
notify every- one
concerned regarding
new
information
particularly referring
Reproduction of these
to up- dated policies, materials in part or in whole including but not
limited to layout and pictures is not allowed.
forms, and brochures,
or other literatures.
Proprietary should
Distributors Names & Trademarks
discard obsolete may not use
or
A Distributor
invalid literature and
Dynapharm employee name(s),
forms. The logos, trade names or
trademarks, company
is not obligated to or slogans
any distinctive phrases
reimburse napharm to promote the
any
used by DyA Distributor
Distributor for business prior to filing for a patent, trademark, Inthese
Distributor’s shall not obtain, through
obsolete materials in copyright, any right, title or interest in or for the
ternet domain written
receiving thename, or permission
the Dynapharm. logos, or trade names of Dynapharm, literature and
names, Distributors
from trademarks,
possession. As Dynapharm changes or abandons any of these names or
its products.
marks. Distributors automatically are subjected to these changes. Distributors may request the right to use these names or marks on independently produced and non-competitive promotional items that include
but are not limited to the following: clothing, jewelry, printed material,
posters, audio tapes and the like.
Confidentiality of Distributor Lists
Dynapharm is determined to protect
its distributors and the company from
inappropriate and unfair competition.
Records of Dynapharm Distributors,
activity
reports,
genealogies, DPC lists and other
information
about
Distributors,
whether
partial
or
complete,
provided by or originat- ing from
Dynapharm or any Distributor may
not be reproduced in any manner or
method. The Distributor lists are
confidential and remain the exclusive
properties
 BUSINESS of the company. The
Distributor
MANUAL lists in its present and
future form, as may be amended

22. DYNAPHARM INTERNATONAL PHILS.,
INC.
All Distributors shall regard the Distributor lists confidential and shall
not be disclosed by Distributors to anyone or used for purposes other
than in the performance of their obligation under the contract.
Disclosure of any portion of the Distributor list require Dynapharm
written consent under the following condition:
Dynapharm may provide, for a fee, uniquely tailored portions of the
Distributor lists to distributors, which contains information specific to the
distributor who has requested it. And the Distributor’s downline organization. A
genealogy is a part of the Distributor’s list confidential and regarded also as a
trade secret of the company. Dynapharm may at its discretion provide a
genealogy to any Distributor.
The Distributor lists are provided for the exclusive and limited use of
the Distributor to facilitate the training, support and service of the Distributor’s
down line in lieu of his Dynapharm business. Distributors agree that the use of
these lists beyond their intended scope constitutes a separate, exclusive
agreement between Dynapharm and Distributors.
A Distributor requesting a portion of the Distributor lists is subject to
the
following:
To limit the used of the Distributor lists within the intended scope to
exclusively advance a Distributor’s related business.
To uphold the confidentiality and not to disclose any portion of the
distributor lists to any third party, including, but not limited to, existing
Distributors, competitors, and the general public. Any unauthorized use or
disclosure of the Distributor lists constitute misuse, misappropriation and found
in the breach of the Distributor Agreement that may cause irreparable
commercial damage to the company.
Any violation regarding the use of the distributor lists shall be dealt with
accordingly without prejudice to the filing of civil and/or criminal cases related to
trade and commerce.
That the intended or unintended misuse of these Distributor lists or its
portion may be grounds for termination of a Distributorship.
BUSINESS
MANUAL 

23. DYNAPHARM INTERNATONAL PHILS.,
INC.
That the provisions under this section shall survive the termination of
the
Distributor Agreement and the Contract.
Dynapharm reserves the right to pursue all appropriate remedies under
applicable national and/or local laws to protect its rights to the Distributor lists as
proprietary and a trade secret of Dynapharm.
VI.
VII.
22
Product & Income Claims
Distributors are not to make
medicinal
and/or
therapeutic claims for any
Dynapharm products nor
specifically
prescribe
Dynapharm products as
suitable for the treatment of
A Distributor The not misrepresent that the Compensation Plan or any
any ailment. shall company
does not endorse thehas been approved or endorsed by any governmenDynapharm product use of
diagnostic Distributors who use medical devices (whether approved or
medical
tal agency. or
devices in connection with
disapproved by a governmental Regulatory Agency) in connection with
the sale of Dynapharm products may be subject to disciplinary action.
sale of Dynapharm
products because false sales offers as to grade, quality, performance,
Misrepresentation or such
devices
suggest
the
and availability of Dynapharm products are strictly prohibited.
diagnosis of spe- cific
Similarly, unreasonable the
health conditions and or misleading claims of earnings or income poprescriptionstrictly prohibited. Income or Rank guarantees are never altentials are of remedies.
lowed nor is the exhibition of actual or copies of commission checks
or earning statements without getting prior written approval from the
company. Income representations must be honest and based on facts it
shall include disclaimers that earnings vary depending on the degree of
effort employed.
Future Growth Claims
Distributors shall not
imply nor assert that
additional products or
services
will
eventually be added to
the
products
and
services currently offered by Dynapharm or
that enhancements to the
Compensation Plan are
 BUSINESS
forthcoming or that
MANUAL
specific territories or

24. DYNAPHARM INTERNATONAL PHILS.,
INC.
VIII.
IX.
X.
XI.
XII.
XIII.
Product Sales
A Distributor
may sell or
promote
Dynapharm
products,
International
materials andSales
A Dynapharm
opportunities Distributor may also enjoy income from downlines in
other
only countries.
at
Dynapharm
Sale or Promotion of Non-Dynapharm Products, Opportunities or
functions or to
Materials
prospective
A
Clients
and
Distributo
Distributors or
r shall not
Customers.
sell,
Acts
promote,
constituting
or
unfair
advertise
competition
Repackaging Prohibited
nonagainst
Dynaphar
Dynapharm may not alter/change, repackage, sell or distribute
Distributors
m prod-ized
are prohibited. samples of re-labeled Dynapharm products.
unauthoructs,
Media Inquiries
opportunit
ies,
or ensure
To
materials
accuracy
and
that
consistency
of
compete
information,
a
with
Distributor who
Dynaphar
receives
any
General Meeting
m
inquiry from the & Training Fees
products, media not charge fees
mass
A Distributor shall
opportunit
for Company-sponsored meetings
(whether
ies training seminars, services and
televisedor or in
and
materials
print) regarding provided (i.e.
other materials
in
any aspect of computer printnewsletter services,
company about Dynapharm, its
Dynapharm; its
outs, etc.)
functions op- its
products, or portunity and its
business
or
to DisIndependent A Distributor shall
products.
potential should charge
tributors, not
likewise
other
Client and a membership fee for
refer
distributors such
Distributoto in any other program
inquiry
participation the
BUSINESS
rs. organization. A Distributor is
A
or
Dynapharm
MANUAL 
Dynaphar from offering to pay or
prohibited
Business

25. DYNAPHARM INTERNATONAL PHILS.,
INC.
purchases of non-Dynapharm products, opportunities, or other materials.
Moreover, a Distributor shall not hinder or refrain any other Distributor
from attending any Dynapharm-sponsored events.
XIV.
24
Fair & Special Events
Distributors, who want
to participate in trade
fairs, exhibit shows and
other related events
should seek a written
approval
from
Dynapharm.
Such
requests should be
received two (2) weeks
prior to the show and
that the approval must
be received before
participating in the
trade show. Company
products
and
opportunities are the
only
products/opportunities
that may be offered in
the trade show booth
and that only Company
approved
and
produced
marketing
materials
may
be
displayed or distributed.
Distributors
should not display or
advertise Dynapharm
products
at
supermarkets,
drug
stores, health food
stores and flea markets.
 BUSINESS
MANUAL

26. DYNAPHARM INTERNATONAL PHILS.,
INC.
Section 6
I.
II.
III.
IV
.
Distributor
Compensation
& fees
Compensation and Fees
A
Distributor
is
compensated
in
conformity
with
Dynapharm’s
Compensation Plan. The
Rank Advancement
subsequent
policies
outline the guidelines for responsible in meeting the monthly requireA Distributor is completely
ments as of Distributor
payment follows:
earnings and PGBV the
PSBV under
Compensation Plan and
Rank and
ap- plicable fees charged
Any other program qualifications are required.
to Distributors.
Dynapharm is neither obligated nor would be guarantee or assure
that a Distributor can meet the qualification requirements of the
Compensation Plan.
Guarantees for Earnings
A Distributor is neither
guaranteed a specific
income nor assured a specific level of profit or
success. A Distributor’s
profit or success can come
Minimumvarious means
through Monthly Compensation Check
like retailsotherwise and
stores, use, predetermined by
Unless
Dynapharm
consumption and of minimize pro- cessing
to Dyand handling costs, Dynapharm shall not
napharm products by other
Distributors within the
process and/or prepare monthly check for
Distributor’s down line.Should a Distributor
amounts below US$25.
be en- titled to a commission payment of
less that the previously stated amount, this
amount shall then be credited as a bonus
voucher.
BUSINESS
MANUAL 

27. DYNAPHARM INTERNATONAL PHILS.,
INC.
V
.
Commission Checks Payment
Commission checks shall be
mailed every month specifically
on or before the twentieth
(20th) day of the following
month in which the commission
Commission checks if the 20th
is earned. However,issued to joint applicants in a distributorship will be
day falls the names of the or a two applicants listed on the Distributor
issued in on a weekend first
Agreement. Without mission
holiday, the com-prejudice to Dynapharm’s right of termination,
the payment of a Distributor’s
check shall be sent on the first commission may also be suspended if
a Distributor is found
business day thereafter. in violation of any provisions in the contract.
Commission checks can be personally released to the concerned Distributor in whose name appears on the Check. If the Distributor is
unable to personally claim his/her commission check, he can send an
authorized person to do so along with his duly signed authorization
letter. Any con- sequence that may lead to the check released to the
Distributor Represen- tative, the company should not be held liable.
VI.
Debiting of Commission Checks
Distributor’s commission checks
may be debited or placed on hold
for any amount that the
Distributor owes Dynapharm. A
Distributor cannot use another
VII.
Check Replacement
Distributor’s commission check in
Upon
purchasing his/her per- sonal
request,
Dynapharm
orders.
may
issue
check
replacement for lost
or sto- len check. If
a lost/ stolen check
VIII. has been encashed, a
Returned or Unclaimed check
service fee makes every effort
Dynapharm of ten
percent (10%)that the
of Distributors
to ensure
would value their commission
checks receivewill be
chargedon time. However, when
to
the
checks
distributor.
Rea commission check has been
placement and known address
sent to the last stop
payment returned to Dynapharm
requests
but was
will not be honored
because a Distributor has
until
ten
moved without (10)forwarding
a
26  BUSINESS
business or
address, days after
MANUAL the check has been
the check or not presented for
returned was issued.

28. DYNAPHARM INTERNATONAL PHILS.,
INC.
Section 7
I.
II.
III.
General Provisions
Amendments
Dynapharm
reserves the
right to amend
this Business
Manual,
product
brochures &
other
Arbitration
literatures, its
wholesale allor
Any and
suggested
disputes
arising out
retail prices,
of
product or
availabilityto
relating
and
these
formulations,
documents
and termsbeof
shall
the
resolved and
Compensation
determined
Plan as it
by
deems
arbitration
appropriate.
in
Non-Waiver
accordance
Amendments Provisions
under
will
thehas
Dynapharm be the right
communicate
national andany right or
to exercise
d di- rectly tothe provilocal under
power laws.
all of the Contract and
The
sions
Distributors or to insist
decision of
its entirety
through
the
upon strict an
compliance
The any
appropriateobligation or any particular default by a distributor shall
arbitrator(s)
with company’s waiver of
Dynapharm impair Dynapharm’s right with respect to any subsequent
shall be final
not affect herein by the
provision or
publication or it affect in any way the rights or obligations of any
and binding will
default, nor
Distributor. Waiver by
other distributors. Norbe
means.
on
all
Dynapharm can only will any delay or omission by the company to
parties. Thethrough
Amendments right arising from default affect or impair Dynapharm’s
exercise
effective any
a
are effective or any subsequent default.
Distributor that
written authorization of
rights as to
and authorized officer(s)
shall binding
file
the
on the company.
demands for
of all DistribBUSINESS
utors
when
arbitration
issued.
within
MANUAL 
60 days of the occurrence of the event or action, which is the subject of

29. DYNAPHARM INTERNATONAL PHILS.,
INC.
IV.
Limitation of Damages
To the extent allowed by law, Dynapharm and its affiliates, officers, directors, employees and other Distributors shall not be liable for and the
Distributor hereby releases the foregoing from, and waives any claim
for loss of profit, incidental, special, consequential or exemplary
damages, which may arise out of any claim whatsoever relating to
Dynapharm’s performance, non-performance, act or omission with
respect to the busi- ness relationship or other matter between the
Distributor and the com- pany whether sounding in contract, fort or
strict liability.
Furthermore, it is agreed that any damage to the distributor shall not
exceed, and is hereby expressly limited to, the amount of unsold Dynapharm product(s) owned by the Distributor, which were directly purchased thereby from Dynapharm and any commissions or bonuses due.
Record Keeping
Dynapharm
encourages all of
its Distributors to
maintain
complete
and
accurate records
of their business
transactions.
These documents
(i.e. re- ceipts,
invoices) will be
of great use
especially for the
settlement of dispute like wrong
volume entries,
commission
complaints and
the likes.
28
 BUSINESS
MANUAL

30. For more information, contact your
Sponsor
DYNAPHARM INT’L. PHILS.,
INC.
Unit 1202 & 1207 12th Floor, RobinsonEquitable Tower,
ADB Ave. corner Poveda St., Ortigas Center,
Pasig City
Tel. Nos.: (632) 637-2618-20 • (632) 6874282
Fax No.: (632)
6372616