DAISY Online is a global protocol for managing content delivery between online services and users. Version 2 simplifies and improves the protocol. It allows reading systems to discover, stream, download, and manage accessible content like DAISY, EPUB, Braille and podcasts from online services. The protocol provides features like rights management, content discovery through dynamic menus, automatic configuration of reading systems, and bookmark synchronization across devices. Vision Australia has successfully transitioned many of its clients from CDs to its new i-access online library using DAISY Online, resulting in increased usage and satisfaction.
How AI, OpenAI, and ChatGPT impact business and software.
Improving Accessible Publication Delivery Globally With DAISY Online
1. Creating the Best Way to Read and Publish
Improving Accessible
Publication Delivery Globally
with DAISY Online
Dave Gunn: DAISY Consortium
Claudio Montalban: Vision Australia
Andrew Furlong: Vision Australia
Greg Stilson: Humanware
2. Creating the Best Way to Read and Publish
Session Outline
• Features of the DAISY Online Protocol
• The Service Experience
• The User Experience
• Questions
3. Creating the Best Way to Read and Publish
DAISY Online what?
Delivery Protocol
• Used globally to manage communication and
content delivery between services and users
• Enables timely access to content
• New!!! Version 2
4. What is the DODP?
The Standard by which Reading Systems
communicate with online services
It covers a wide range of functions from
content discovery and delivery to
announcements and bookmarks
Updated to version 2, simpler, more powerful
and less ambiguous
5. Not just DAISY
Can be used to deliver any type of accessible
Content
DAISY
EPUB
Braille
Podcasts
6. The Bookshelf
All the online content available to the User
Reading System informs the Service which
action it will take on the content
Streaming
Download
Restricted Download
Automatic Download
7. Rights Management
Content metadata informs the Reading System of
the Permissions for that Content
Stronger requirements on “Return by Date” to
ensure content expires when it should
Download Restricted
PDTB2
8. Content Discovery
Dynamic Menus
Better defined Standard and Guidance
User History now list previously borrowed titles
and Acquired Content
Recommended Titles Dynamic Menu
Service providers able to issue lists of
recommended titles to a specific User
9. Automatic
Configuration
Service Providers able to Automatically
Configure Reading Systems prior to delivery
Users able to “Discover” Service providers in
their area
Easy configuration of new systems for non
technical Users
10. Alert System
New Priorities are defined
High – Interrupts Playback and renders
immediately
Medium – Renders on the next natural pause
Low – Renders when idle
Polling Rate Defined by the Service
11. Bookmarks
Bookmark System vastly improved
Less Operations
Bookmark Set
Last Mark
Multi Device support
Synchronizes bookmarks across multiple
devices
Time Stamps allow for offline use
12. Conclusion
Universal Way to deliver Accessible content
Easier to implement for Reading Systems and
Service Providers
New Features give Service Providers and
Reading Systems better control of the UX
Mainstream Adaptability – Public Libraries
13. Vision Australia
Our challenge
Aging population - average age of our client is 79 years
People are happy with the ‘free’ CD service
CD is becoming unsustainable & redundant
How do we motivate people to move online?
Low use of PC, smartphone and internet
14. Our Solution
Developed an online library – i-access
Sustainable for VA
Value to the user
DAISY Online Protocol
Developed a simple online reading solution
Transparent technology
Transitions our ‘traditional’ client
Targeted highest CD users
20% of clients consumed 80% of CDs
15. Partnership with publishers:
• 400+ daily national newspapers & magazines
• Available before print
Partnership with a Carrier:
• Options include 3G Mobile broadband
• Affordable online accounts
Player Manufacturer:
• DAISY Online capability
• Familiar interface
Collaboration
16. Flowchart
i-access
Library
Narrator OCR
Electronic file
from Publishers
DAISY Online Protocol
Web Services and Distribution Server
DAISY
Converter
Production Manager
Synthetic Voice
DAISY 2.02
&
DAISY 3
Automated
Internet
DAISY
Text and Audio
3G or 4G
17. 84% of collection available online
42% of our clients now using i-access online
18% of those don’t have a PC or smartphone
80% of users have remained online
38% decrease in CD use
Increase in consumption of titles online
Avg 3/month on CD
Avg 8/month online (actual)
Since launching
Success!
18. Its Simple
Add titles to your Online Bookshelf:
i-access web – ‘self serve’ at any time
Call a Librarian
Automatic ‘profile’ based allocation
Press Play!
19. Benefits of an online
service for VA
1. We can provide news and topical information immediately
2. Directly deliver announcements, important alerts
3. Automatic configuration reduces workload
4. Content production, management and delivery is
integrated
5. Environmentally responsible
6. Increased client satisfaction - increased choice, ease of
use, speed of delivery, delivered to the device
20. Creating the Best Way to Read and Publish
The User Experience
Greg Stilson – Humanware
21. Creating the Best Way to Read and Publish
Summary: DAISY Online is
• Highly effective content delivery system
• Great for Services
• Life changing for Users
• Version 2 even more exciting
22. Creating the Best Way to Read and Publish
Find out more…
Websites:
DAISY.org
Humanware.com
VisionAustralia.org
23. Creating the Best Way to Read and Publish
Thank you for your time
Websites:
DAISY.org
Humanware.com
VisionAustralia.org
24. Creating the Best Way to Read and Publish
DAISY Consortium
The DAISY Consortium is a global partnership of
organizations committed to create the best way to
read and publish, for everybody.
More than 100 members in 47 countries