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The Crisis Communication app provides a user-friendly experience to connect users with information about a crisis. Quickly get updates on internal company news, get answers to frequently asked questions, and get access to important information like links and emergency contacts.
3. Crisis Communications App Features
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• Employees
• Report work status (WFH, OOO)
• Make help request to crisis response team
• Can access
• Latest company news
• Helpful tips
• FAQs
• Links
• Emergency contact
• Administrators
• Push news, updates, and content
• Provide emergency contacts specific to different locations
• RSS feeds of up-to-date information
• Capture employee location
• Power BI Report for employee availability with mapping
4. Employee App – Any browser, any device
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5. Employee App – Teams and Mobile
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7. Admin App – Browser or Teams
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8. Admin App - Mobile
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9. Employee Request Collaboration Channel on Teams
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On employee request, “Request Card” is created and posted on MS-Teams “Crisis Response Team”.
To respond the request, members of “Crisis Response Team” can contact the employee using Chat or
Email.
10. Razor’s scope
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• Create SharePoint Team site
• Create the SharePoint lists for crisis app
• Import and set up the Crisis Communication app
• Import and set up the admin app
• Import and set up the notification flow
• Import and set up Power BI report
• Create a centrally managed MS Teams team to aggregate
• data and to effectively respond to issues
• Crisis App User Guide
Timeline
Tasks Days
Pre-requisite review Day 1
App installation Day 1
Configuration and Smoke test Day 2
Note: Timeline will be valid if pre-requisites are shared
and verified on day 1
11. Pre-requisites
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1. SharePoint Online license available and SharePoint site URL
a. YES/NO
b. License Type
c. URL
2. SharePoint Online user with Admin/Contribute access to Team create site and List
YES/NO
3. Power app license
YES/NO
4. Admin/Contribute access to O365/Power App user to create and Publish Power App
YES/NO
5. MS Flow license YES/NO
6. Admin/Contribute access to O365 user to upload and run the MS flow
YES/NO
7. Power BI Pro license
YES/NO
8. Admin/Contribute access to O365/Power BI user to upload and publish the Power BI Report
YES/NO
9. MS Teams license
YES/NO
10. Admin/Contribute access to O365/Teams User to create team
YES/NO
11.Distribution list Object ID from Azure Active Directory to send push notification/ email
YES/NO
12. Distribution list or List of users for Crisis Response Team
a. DL
b. Users
13. DL/Office 365 group/ list of employees for crisis app
a. DL
b. Employee List
Note: To start the setup of Crisis App, we required all the
above permissions and account credentials.
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Licenses Required – All Included in Business Office 365
• SharePoint Online
• PowerApps
• Flow
• Power BI
• Teams
As part of this effort, Microsoft giving all Power Apps users temporary access to a premium feature, Power Apps Push
Notifications, so you won't need any premium licenses to use Power Apps to push information to users. We have
reclassified Push Notifications as a standard connector for the duration of the COVID-19 crisis.
13. Limitations
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• Employee can share only two status (Work from home, Out of office)
• Employee requests only accessible to crisis team
Implementation Price
• App is FREE license
• Requires Office 365 subscription; certain products require licensing such as PowerBI
• Razor will implement in approximately one to two business days for fixed fee of $2,500
• Prerequisites and access required
• Customizations and additional support on time and material basis
• FREE updates may be available from Microsoft however require implementation time