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Welcome to SharePoint Saturday – Washington DC “Tricky Fit:” SharePoint and Knowledge ManagementHealthcare and the DoDSpecial Interest - Intermediate Marie-Michelle Strah, PhD General Dynamics Information Technology
Welcome to SharePoint Saturday – Washington DC Thank you for being a part of the largest SharePoint Saturday ever! Please turn off all electronic devices or set them to vibrate. If you must take a phone call, please do so in the hall so as not to disturb others. Open wireless access will time out after 40 minutes Feel free to “tweet and blog” during the session Thanks to our Platinum Sponsors:
Welcome to SharePoint Saturday – Washington DC Thank you for being a part of the largest SharePoint Saturday ever! Introducing Women in SharePoint Twitter: @WomeninSP Website coming soon: www.womeninsharepoint.org Feel free to “tweet and blog” your support during the session Visit the booth in the SPUG area of the exhibit hall Ask the “Booth Babes” why they are wearing that shirt today… Dedicated to helping women working as SharePoint professionals reach their career objectives through a variety of community, training and mentoring programs.
Introductions Who am I? Twitter @cyberslate michelle dot strah [at] GDIT dot com Who are you? Disclaimer: “ The thoughts and opinions expressed in this presentation are mine alone and are not representative, unless clearly and unequivocally stated, of those of any past, present, or future client or employer.”
Objectives Define context-specific considerations for effective knowledge management in military healthcare Infrastructure and regulatory compliance Architecture and taxonomies Requirements gathering Review best practices in SharePoint Project Management for healthcare Discuss effective and innovative solutions currently deployed
“Tricky Fit” Defense Systems 19 October 2009 GOAL: Knowledge Management Integration (Net-Centric Operations) Information Experience Insight  Administration
“Sexy” Defense Systems … May 2010 Knowledge Management Integration (Net-Centric Operations) Blended learning Informal and formal CoP Milsuite Social Media Hey is this a discipline or what?
“Tricky Fit”… great idea, but… CHALLENGES: Compartmentalization INFOSEC and OPSEC Measures of Performance/Measures of Effectiveness Corporate Culture Resources “Building in flight…”
Do like the Boy Scouts…
… be prepared.
IT Infrastructure Joint Operations? Inter-agency cooperative agreements? Service-specific domains? Legacy platforms? Enterprise designation? Healthcare IT specific systems? Regionalization, localization and rural/austere conditions? What constitutes a “medical data system?”
Changing Landscape
Then… “tricky” (December 2009) HIPAA Compliance Certification (forthcoming) “Meaningful Use” of EMR and NHIN (Health IT Standards Committee – forthcoming) FDA Social Media Guidelines (forthcoming) Rapid Action Revision AR 25-2 March 2009 Smart Card Authentication and STIGS August 2009 Whitelists and Security Filters 02 December 09 DoD Social Media Policy (forthcoming)
Now… “sexy”
Captain Kirk on healthcare… what?
Information Architecture and Site Taxonomy Social Network Analysis Communities of Practice Patient Tracers Common data elements Data mashups Semantic Web/Latent Semantic Analysis
Healthcare IT Project Management and SharePoint Governance Plan Staffing and resources Healthcare IT (Clinical Applications) Medical Informatics CRMS/Research Analysts Addressing Collaborative Technologies PMO is key
Healthcare IT Project Management and SharePoint
Knowledge Management as Portfolio Management Systems Integration… Research Collaboration… Healthcare Administration Executive Dashboards Measures of Performance
Factor 1: Gather – do a project inventory Factor 2: Identify projects that match strategic objectives Factor 3: Prioritize – score and categorize your projects Factor 4: Actively manage your portfolio Portfolio Management Success Factors
Portfolio Management Success Factors SharePoint (and nature) abhor a vacuum…
Criteria for Evaluation Collaboration Checklist (Teamware vs. SharePoint) Desktop Integration Scaleability User Base DoD/Federal/Civilian Partners Interoperability and integration with existing platforms AKO/DKO [Army Knowledge Online] DCO [Defense Connect Online] MHS Learn My.army.mil
Critical Success Factors ,[object Object]
CSF2: Technology
CSF3: Knowledge/Content Management Plan
CSF4: Leadership Support and Incentivization
CSF5:Credibility and Retention
Li, Grimshaw et al. (June 2009)

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Tricky Fit: Knowledge Management and the DoD (Healthcare) - May 2010 Update

  • 1. Welcome to SharePoint Saturday – Washington DC “Tricky Fit:” SharePoint and Knowledge ManagementHealthcare and the DoDSpecial Interest - Intermediate Marie-Michelle Strah, PhD General Dynamics Information Technology
  • 2. Welcome to SharePoint Saturday – Washington DC Thank you for being a part of the largest SharePoint Saturday ever! Please turn off all electronic devices or set them to vibrate. If you must take a phone call, please do so in the hall so as not to disturb others. Open wireless access will time out after 40 minutes Feel free to “tweet and blog” during the session Thanks to our Platinum Sponsors:
  • 3. Welcome to SharePoint Saturday – Washington DC Thank you for being a part of the largest SharePoint Saturday ever! Introducing Women in SharePoint Twitter: @WomeninSP Website coming soon: www.womeninsharepoint.org Feel free to “tweet and blog” your support during the session Visit the booth in the SPUG area of the exhibit hall Ask the “Booth Babes” why they are wearing that shirt today… Dedicated to helping women working as SharePoint professionals reach their career objectives through a variety of community, training and mentoring programs.
  • 4. Introductions Who am I? Twitter @cyberslate michelle dot strah [at] GDIT dot com Who are you? Disclaimer: “ The thoughts and opinions expressed in this presentation are mine alone and are not representative, unless clearly and unequivocally stated, of those of any past, present, or future client or employer.”
  • 5. Objectives Define context-specific considerations for effective knowledge management in military healthcare Infrastructure and regulatory compliance Architecture and taxonomies Requirements gathering Review best practices in SharePoint Project Management for healthcare Discuss effective and innovative solutions currently deployed
  • 6. “Tricky Fit” Defense Systems 19 October 2009 GOAL: Knowledge Management Integration (Net-Centric Operations) Information Experience Insight Administration
  • 7. “Sexy” Defense Systems … May 2010 Knowledge Management Integration (Net-Centric Operations) Blended learning Informal and formal CoP Milsuite Social Media Hey is this a discipline or what?
  • 8. “Tricky Fit”… great idea, but… CHALLENGES: Compartmentalization INFOSEC and OPSEC Measures of Performance/Measures of Effectiveness Corporate Culture Resources “Building in flight…”
  • 9. Do like the Boy Scouts…
  • 11. IT Infrastructure Joint Operations? Inter-agency cooperative agreements? Service-specific domains? Legacy platforms? Enterprise designation? Healthcare IT specific systems? Regionalization, localization and rural/austere conditions? What constitutes a “medical data system?”
  • 13. Then… “tricky” (December 2009) HIPAA Compliance Certification (forthcoming) “Meaningful Use” of EMR and NHIN (Health IT Standards Committee – forthcoming) FDA Social Media Guidelines (forthcoming) Rapid Action Revision AR 25-2 March 2009 Smart Card Authentication and STIGS August 2009 Whitelists and Security Filters 02 December 09 DoD Social Media Policy (forthcoming)
  • 15. Captain Kirk on healthcare… what?
  • 16. Information Architecture and Site Taxonomy Social Network Analysis Communities of Practice Patient Tracers Common data elements Data mashups Semantic Web/Latent Semantic Analysis
  • 17. Healthcare IT Project Management and SharePoint Governance Plan Staffing and resources Healthcare IT (Clinical Applications) Medical Informatics CRMS/Research Analysts Addressing Collaborative Technologies PMO is key
  • 18. Healthcare IT Project Management and SharePoint
  • 19. Knowledge Management as Portfolio Management Systems Integration… Research Collaboration… Healthcare Administration Executive Dashboards Measures of Performance
  • 20.
  • 21. Factor 1: Gather – do a project inventory Factor 2: Identify projects that match strategic objectives Factor 3: Prioritize – score and categorize your projects Factor 4: Actively manage your portfolio Portfolio Management Success Factors
  • 22. Portfolio Management Success Factors SharePoint (and nature) abhor a vacuum…
  • 23. Criteria for Evaluation Collaboration Checklist (Teamware vs. SharePoint) Desktop Integration Scaleability User Base DoD/Federal/Civilian Partners Interoperability and integration with existing platforms AKO/DKO [Army Knowledge Online] DCO [Defense Connect Online] MHS Learn My.army.mil
  • 24.
  • 27. CSF4: Leadership Support and Incentivization
  • 29. Li, Grimshaw et al. (June 2009)
  • 30.
  • 35.
  • 36. Session Evaluation Please complete and turn in your Session Evaluation Form so we can improve future events. Presenter: Marie-Michelle Strah Session Name: Tricky Fit: Knowledge Management and the DoD (Healthcare)
  • 37. Ongoing Activities Remember to visit the Exhibit Hall Play Sponsor Bingo to be eligible for raffle prizes at the closing session! Visit the SharePoint Users’ Groups in the Lower Gallery and meet the Booth Babes! Talk with other SharePoint professionals in the Upper Gallery for “Ask the Experts” Watch a webcast of free Microsoft training in the Gymnasium
  • 38. Thanks to our Sponsors