SlideShare a Scribd company logo
1 of 34
Chapter 4
Revising and Proofreading Business
Messages
Revising

Improving content and
Improving content and
sentence structure—may
sentence structure—may
involve adding,
involve adding,
cutting, recasting
cutting, recasting

Proofreading

Correcting grammar,
Correcting grammar,
spelling, punctuation,
spelling, punctuation,
format, and mechanics
format, and mechanics
Memo Revised for Conciseness
Concise Wording
Revise your messages to eliminate wordiness.
Instead of this

Try this

We are of the opinion that

We think

Please feel free to

Please

In addition to the above

Also

At this point in time

Now

Despite the fact that

Although
Clichés
Clichés

Slang
Slang

Wordy
Wordy
Prepositional
Prepositional
Phrases
Phrases

Long
Long
Lead-Ins
Lead-Ins

Concise
Concise
Writing
Writing
Eliminates
Eliminates

Outdated
Outdated
Expressions
Expressions

Needless
Needless
Adverbs
Adverbs

Jargon
Jargon
Redundant
Redundant
Words
Words

Fillers
Fillers
Wordy Prepositional Phrases
Instead of this

Try this

We don’t as a general

We don’t generally cash
personal checks.

rule cash personal
checks.
Students in very few
instances receive
parking tickets.
She calls meetings on a
monthly basis.

Students seldom get
parking tickets.
She calls monthly
meetings.
Long Lead-Ins
Instead of this

Try this

This memo is to inform
you that all employees
meet today.

All employees meet
today.

I am writing this letter
to say thanks to
everyone who voted.

Thanks to everyone
who voted.
Outdated Expressions
Outdated

Modern

as per your request

at your request

pursuant to your request

at your request

attached hereunto

attached

under separate cover

separately
Needless Adverbs
To sound more credible and to streamline
your writing, avoid excessive use of adverbs
such as definitely, quite, really, and actually.
Instead of this

Try this

The manager is
actually quite pleased
with your proposal
because the plan is
definitely workable.

The manager is
pleased with your
proposal because the
plan is workable.
Fillers
Revise sentences to avoid fillers such as there
and it when used merely to take up space.
Instead of this

Try this

There are two
employees who should
be promoted.
It was Lisa and Jeff

Two employees
should be
promoted.

who were honored.

Lisa and Jeff were
honored.
Revise the following sentences to avoid a long
lead-ins, wordy prepositional phrases, outdated
expressions, needless adverbs, fillers, and/or other
forms of wordiness.
This e-mail message is to
inform you that in all
probability we will actually
finish in two weeks.

We will probably
finish in two weeks.

There are many brokers who Many brokers are
are quite certain that these
certain that these
stocks are completely safe. stocks are safe.
Revise the following sentences to achieve
conciseness.
Pursuant to your request,
there are two contracts that
are attached hereto.

As you requested,
two contracts are
attached.

All employees are hereby
informed that as a general
rule computers may not be
used for activities that are
personal.

Generally,
employees may not
use computers for
personal activities.
Redundant Words
Avoid unnecessarily repetitious words. What
words could be omitted in these expressions?
advance warning
close proximity
exactly identical
filled to capacity
final outcome

necessary requisite
new beginning
past history
refer back
serious danger
Jargon
Avoid technical terms and special terminology
that readers would not recognize.
Computer jargon
queue

Alternative language

export

transfer data from one
program to another

bandwidth

Internet capacity

list of documents
waiting to be printed

Is jargon ever permissible?
Slang
Avoid slang (informal expressions with
arbitrary or extravagantly changed meanings).
to “bag on”
clueless
turkey
chill/chill out

to tease, to nag, or to
complain
unaware, naïve
someone stupid or silly
relax
Slang
An example from the world of Dilbert:
Clichés
Avoid clichés (overused expressions).
Substitute more precise words.
Instead of this

Try this

Last but not least, you
should keep your nose
to the grindstone.

Finally, you should
work diligently.

We had reached the

We could go no
further.

end of our rope.
Revise the following sentence to avoid slang,
clichés, and redundancies.
Ms. Miller, who shoots
straight from the shoulder,
demanded final completion
by January 1.

Ms. Miller, who is
straightforward,
demanded
completion by
January 1.
Uses
Uses
Precise
Precise
Verbs
Verbs

Includes
Includes
Vivid
Vivid
Adjectives
Adjectives

The Best
The Best
Business
Business
Writing
Writing

Uses
Uses
Concrete
Concrete
Nouns
Nouns

Avoids Wordy
Avoids Wordy
Verb/Noun
Verb/Noun
Conversions
Conversions
Precise Verbs
Revise your writing to include precise verbs
instead of general, lackluster, all-purpose ones.

Market researchers said that
sales would improve.
What more precise verbs could replace said?

Market researchers forecasted improved sales.
Market researchers promised improved sales.
Market researchers predicted improved sales.
Please contact their
sales rep today.
What more precise verbs
could replace contact?

Please telephone their sales rep
today.
Please fax their sales rep today.
Please e-mal their sales rep today.
Buried Verbs
Revise verbs that have been converted to
nouns.

Tip

Look for words ending in
Look for words ending in
tion or ment. Could they
tion or ment. Could they
be more efficiently and
be more efficiently and
forcefully converted to verbs?
forcefully converted to verbs?
Instead of this

Try this

The manager came to
the realization that
telecommuting made
sense.
A job seeker must

The manager
realized that
telecommuting made
sense.

make application
before May 1.

A job seeker must
apply before
1.

May
Instead of this

Try this

Once we have the
establishment of a
Web site, our
business will grow.
Please give serious
consideration to a
company intranet.

Once we establish a
Web site, our
business will grow.
Please seriously
consider a company
intranet.
Revise the following sentences by using more
precise verbs or by centering the action in a verb.
The seller said he would
contact you.

The seller promised to
e-mail [telephone or
fax] you.
We must give encourage- We must encourage
ment to our team.
our team.
Consumers show a
preference for buttered
popcorn.

Consumers prefer
buttered popcorn.
Revise the following sentences centering the
action in the verb.
Please make an
assessment of the
home's value.
Ann made a suggestion
that we hire Lee.

Please assess the
home's value.
Ann suggested that we
hire Lee.
Concrete Nouns
Revise your writing to include specific, concrete
nouns instead of general, abstract ones.
Instead of this

Try this

The man asked
for a raise.

Jeff Jones asked for a 10
percent salary increasey.

An employee
presented a
proposal.

Kelly Keeler, production
manager, presented a plan to
stagger hour.
Vivid Adjectives
Revise your writing to include descriptive,
dynamic adjectives instead of overworked,
all-purpose ones.
Instead of this
The report was
good.
The report was
bad.

Try this
The report was
persuasive (or detailed,
original, thorough).
Possible revisions?
What to Watch for
in Proofreading
• Spelling
• Grammar
• Punctuation
• Names and numbers
• Format
Proofreading Marks
How to Proofread
Complex Documents
Allow adequate time.
Print a copy, preferably double-spaced.
Be prepared to find errors.
Read once for meaning and once for
grammar/mechanics.
• Reduce your reading speed.
•
•
•
•
For documents that must be perfect:
• Have someone read aloud the original
while someone else checks the printout.
• Spell names.
• Spell difficult words.
• Note capitalization.
• Note punctuation.

More Related Content

What's hot

Topic 2 ch2 - adaptation & selection of words
Topic 2   ch2 - adaptation & selection of wordsTopic 2   ch2 - adaptation & selection of words
Topic 2 ch2 - adaptation & selection of wordsMD NURUL ISLAM SOHEL
 
Memorandum writing exercises
Memorandum writing exercisesMemorandum writing exercises
Memorandum writing exercisesMarouaneelouali
 
Adaptation and the selection of Words
Adaptation and the selection of  WordsAdaptation and the selection of  Words
Adaptation and the selection of WordsJubayer Alam Shoikat
 
Memos and emails
Memos and emailsMemos and emails
Memos and emailsOnkar Sule
 
Chapter 7, the appearance and design of business message
Chapter 7, the appearance and design of business messageChapter 7, the appearance and design of business message
Chapter 7, the appearance and design of business messageAkshay Kumar
 
Short Report writing - Business communication slides
Short Report writing - Business communication slidesShort Report writing - Business communication slides
Short Report writing - Business communication slidesHumza Safdar
 
Persuasive Messages Chapter 7
Persuasive Messages Chapter 7Persuasive Messages Chapter 7
Persuasive Messages Chapter 7rosaejonasz
 
Ten Characteristics in Effective written Communication
Ten Characteristics in Effective written CommunicationTen Characteristics in Effective written Communication
Ten Characteristics in Effective written CommunicationWaseem Abbas
 
appearance and design of business message
appearance and design of business messageappearance and design of business message
appearance and design of business messageRahila Khan
 
Business Communication
Business CommunicationBusiness Communication
Business Communicationvip1233
 
how to convey bad news
how to convey bad newshow to convey bad news
how to convey bad newsSunny Gandhi
 
(1) Effective Comm In Business
(1) Effective Comm In Business(1) Effective Comm In Business
(1) Effective Comm In Businessmr.inayatullah
 

What's hot (20)

Bad news messages
Bad news messagesBad news messages
Bad news messages
 
Topic 2 ch2 - adaptation & selection of words
Topic 2   ch2 - adaptation & selection of wordsTopic 2   ch2 - adaptation & selection of words
Topic 2 ch2 - adaptation & selection of words
 
Revising business messages
Revising business messagesRevising business messages
Revising business messages
 
Memorandum writing exercises
Memorandum writing exercisesMemorandum writing exercises
Memorandum writing exercises
 
Adaptation and the selection of Words
Adaptation and the selection of  WordsAdaptation and the selection of  Words
Adaptation and the selection of Words
 
Ch11 instructor
Ch11 instructorCh11 instructor
Ch11 instructor
 
Memos and emails
Memos and emailsMemos and emails
Memos and emails
 
Chapter 7, the appearance and design of business message
Chapter 7, the appearance and design of business messageChapter 7, the appearance and design of business message
Chapter 7, the appearance and design of business message
 
Short Report writing - Business communication slides
Short Report writing - Business communication slidesShort Report writing - Business communication slides
Short Report writing - Business communication slides
 
Ch02
Ch02Ch02
Ch02
 
Persuasive Messages Chapter 7
Persuasive Messages Chapter 7Persuasive Messages Chapter 7
Persuasive Messages Chapter 7
 
Improving Writing Techniques
Improving Writing TechniquesImproving Writing Techniques
Improving Writing Techniques
 
Ten Characteristics in Effective written Communication
Ten Characteristics in Effective written CommunicationTen Characteristics in Effective written Communication
Ten Characteristics in Effective written Communication
 
appearance and design of business message
appearance and design of business messageappearance and design of business message
appearance and design of business message
 
Business Communication
Business CommunicationBusiness Communication
Business Communication
 
how to convey bad news
how to convey bad newshow to convey bad news
how to convey bad news
 
Ch#1 murphy
Ch#1 murphyCh#1 murphy
Ch#1 murphy
 
Chapter 4
Chapter 4Chapter 4
Chapter 4
 
(1) Effective Comm In Business
(1) Effective Comm In Business(1) Effective Comm In Business
(1) Effective Comm In Business
 
Business Correspondence
Business CorrespondenceBusiness Correspondence
Business Correspondence
 

Viewers also liked

Viewers also liked (8)

Cohesion and coherence
Cohesion and coherenceCohesion and coherence
Cohesion and coherence
 
Proof reading marks
Proof reading marksProof reading marks
Proof reading marks
 
Pinker Chapter 3 Presentation
Pinker Chapter 3 PresentationPinker Chapter 3 Presentation
Pinker Chapter 3 Presentation
 
Proofreading
ProofreadingProofreading
Proofreading
 
Proof reading
Proof readingProof reading
Proof reading
 
Pragmatics:Adjacency pairs
Pragmatics:Adjacency pairsPragmatics:Adjacency pairs
Pragmatics:Adjacency pairs
 
Contrastive analysis
Contrastive analysis Contrastive analysis
Contrastive analysis
 
Subject- Verb Agreement Rules
Subject- Verb Agreement RulesSubject- Verb Agreement Rules
Subject- Verb Agreement Rules
 

Similar to Business Communications Chapter 4 notes

Revising Post Business Writing
Revising Post Business WritingRevising Post Business Writing
Revising Post Business WritingAsad Hameed
 
Composing Business Messages
Composing Business MessagesComposing Business Messages
Composing Business MessagesAsad Hameed
 
BUS 251 Lecture 4 and 5.pptx
BUS 251 Lecture 4 and 5.pptxBUS 251 Lecture 4 and 5.pptx
BUS 251 Lecture 4 and 5.pptxSusantoSaha1
 
Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2jordanlachance
 
CH5-Writing Business Messages-BCI 2.pptx
CH5-Writing Business Messages-BCI 2.pptxCH5-Writing Business Messages-BCI 2.pptx
CH5-Writing Business Messages-BCI 2.pptxCade143
 
How to write a high reply email in standard
How to write a high reply email in standardHow to write a high reply email in standard
How to write a high reply email in standardJay Chi
 
Chapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docx
Chapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docxChapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docx
Chapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docxrobertad6
 
My presentation
My presentationMy presentation
My presentationpeggy_sla
 
Week 10 conclusion grammar notes
Week 10 conclusion  grammar notesWeek 10 conclusion  grammar notes
Week 10 conclusion grammar notesHafizul Mukhlis
 
English homework help
English homework helpEnglish homework help
English homework helproman nnelson
 
English homework help
English homework helpEnglish homework help
English homework helpandrey_milev
 
Ewrt1 a f15 class 7
Ewrt1 a f15 class 7Ewrt1 a f15 class 7
Ewrt1 a f15 class 7grendel8729
 
Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2jordanlachance
 
Skillwise - Business writing
Skillwise - Business writing Skillwise - Business writing
Skillwise - Business writing Skillwise Group
 
Rules to Good Business Writting
Rules to Good Business WrittingRules to Good Business Writting
Rules to Good Business WrittingARC Science
 

Similar to Business Communications Chapter 4 notes (20)

Chapter 4.pptx
Chapter 4.pptxChapter 4.pptx
Chapter 4.pptx
 
Revising Post Business Writing
Revising Post Business WritingRevising Post Business Writing
Revising Post Business Writing
 
Composing Business Messages
Composing Business MessagesComposing Business Messages
Composing Business Messages
 
BUS 251 Lecture 4 and 5.pptx
BUS 251 Lecture 4 and 5.pptxBUS 251 Lecture 4 and 5.pptx
BUS 251 Lecture 4 and 5.pptx
 
Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2
 
CH5-Writing Business Messages-BCI 2.pptx
CH5-Writing Business Messages-BCI 2.pptxCH5-Writing Business Messages-BCI 2.pptx
CH5-Writing Business Messages-BCI 2.pptx
 
How to write a high reply email in standard
How to write a high reply email in standardHow to write a high reply email in standard
How to write a high reply email in standard
 
Chapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docx
Chapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docxChapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docx
Chapter 4 Using an Appropriate StyleFIRST FORMAL LETTER ASSIG.docx
 
Connecting words
Connecting wordsConnecting words
Connecting words
 
My presentation
My presentationMy presentation
My presentation
 
Week 10 conclusion grammar notes
Week 10 conclusion  grammar notesWeek 10 conclusion  grammar notes
Week 10 conclusion grammar notes
 
English homework help
English homework helpEnglish homework help
English homework help
 
English homework help
English homework helpEnglish homework help
English homework help
 
English homework help
English homework helpEnglish homework help
English homework help
 
Ewrt1 a f15 class 7
Ewrt1 a f15 class 7Ewrt1 a f15 class 7
Ewrt1 a f15 class 7
 
Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2Class 7 1 a writing workshop essay 2
Class 7 1 a writing workshop essay 2
 
Skillwise - Business writing
Skillwise - Business writing Skillwise - Business writing
Skillwise - Business writing
 
Business communication
Business communicationBusiness communication
Business communication
 
Rules to Good Business Writting
Rules to Good Business WrittingRules to Good Business Writting
Rules to Good Business Writting
 
Class 7 1 a
Class 7 1 a Class 7 1 a
Class 7 1 a
 

More from cwood

Yourprezi
YourpreziYourprezi
Yourprezicwood
 
Yourprezi
YourpreziYourprezi
Yourprezicwood
 
Liabilities and payroll
Liabilities and payrollLiabilities and payroll
Liabilities and payrollcwood
 
Ch6 motivating to win
Ch6 motivating to winCh6 motivating to win
Ch6 motivating to wincwood
 
Unit5 org
Unit5 orgUnit5 org
Unit5 orgcwood
 
Chapter 4 managing change
Chapter 4 managing changeChapter 4 managing change
Chapter 4 managing changecwood
 
U3 facilityandeventplanningnotesfinal-cw
U3 facilityandeventplanningnotesfinal-cwU3 facilityandeventplanningnotesfinal-cw
U3 facilityandeventplanningnotesfinal-cwcwood
 
Chapter2 thesportindustryenvironmentfinal-cw2
Chapter2 thesportindustryenvironmentfinal-cw2Chapter2 thesportindustryenvironmentfinal-cw2
Chapter2 thesportindustryenvironmentfinal-cw2cwood
 
Chapter1 managingsportsfinal-cw
Chapter1 managingsportsfinal-cwChapter1 managingsportsfinal-cw
Chapter1 managingsportsfinal-cwcwood
 
Payroll
PayrollPayroll
Payrollcwood
 
Chapter 17
Chapter 17 Chapter 17
Chapter 17 cwood
 
Doc01419720150527112637
Doc01419720150527112637Doc01419720150527112637
Doc01419720150527112637cwood
 
11) chapter 19 advertising overheads
11) chapter 19  advertising overheads11) chapter 19  advertising overheads
11) chapter 19 advertising overheadscwood
 
10) chapter 18 visual merchandising and display
10) chapter 18 visual merchandising and display10) chapter 18 visual merchandising and display
10) chapter 18 visual merchandising and displaycwood
 
9) chapter 17 promotional concepts
9) chapter 17 promotional concepts9) chapter 17 promotional concepts
9) chapter 17 promotional conceptscwood
 
Chapter 16
Chapter 16 Chapter 16
Chapter 16 cwood
 
Ch07 wrd25e instructor
Ch07 wrd25e instructorCh07 wrd25e instructor
Ch07 wrd25e instructorcwood
 
7) chapter 25 pricing
7) chapter 25 pricing7) chapter 25 pricing
7) chapter 25 pricingcwood
 
8) chapter 26 pricing concepts
8) chapter 26 pricing concepts8) chapter 26 pricing concepts
8) chapter 26 pricing conceptscwood
 
Ch06 wrd25e instructor
Ch06 wrd25e instructorCh06 wrd25e instructor
Ch06 wrd25e instructorcwood
 

More from cwood (20)

Yourprezi
YourpreziYourprezi
Yourprezi
 
Yourprezi
YourpreziYourprezi
Yourprezi
 
Liabilities and payroll
Liabilities and payrollLiabilities and payroll
Liabilities and payroll
 
Ch6 motivating to win
Ch6 motivating to winCh6 motivating to win
Ch6 motivating to win
 
Unit5 org
Unit5 orgUnit5 org
Unit5 org
 
Chapter 4 managing change
Chapter 4 managing changeChapter 4 managing change
Chapter 4 managing change
 
U3 facilityandeventplanningnotesfinal-cw
U3 facilityandeventplanningnotesfinal-cwU3 facilityandeventplanningnotesfinal-cw
U3 facilityandeventplanningnotesfinal-cw
 
Chapter2 thesportindustryenvironmentfinal-cw2
Chapter2 thesportindustryenvironmentfinal-cw2Chapter2 thesportindustryenvironmentfinal-cw2
Chapter2 thesportindustryenvironmentfinal-cw2
 
Chapter1 managingsportsfinal-cw
Chapter1 managingsportsfinal-cwChapter1 managingsportsfinal-cw
Chapter1 managingsportsfinal-cw
 
Payroll
PayrollPayroll
Payroll
 
Chapter 17
Chapter 17 Chapter 17
Chapter 17
 
Doc01419720150527112637
Doc01419720150527112637Doc01419720150527112637
Doc01419720150527112637
 
11) chapter 19 advertising overheads
11) chapter 19  advertising overheads11) chapter 19  advertising overheads
11) chapter 19 advertising overheads
 
10) chapter 18 visual merchandising and display
10) chapter 18 visual merchandising and display10) chapter 18 visual merchandising and display
10) chapter 18 visual merchandising and display
 
9) chapter 17 promotional concepts
9) chapter 17 promotional concepts9) chapter 17 promotional concepts
9) chapter 17 promotional concepts
 
Chapter 16
Chapter 16 Chapter 16
Chapter 16
 
Ch07 wrd25e instructor
Ch07 wrd25e instructorCh07 wrd25e instructor
Ch07 wrd25e instructor
 
7) chapter 25 pricing
7) chapter 25 pricing7) chapter 25 pricing
7) chapter 25 pricing
 
8) chapter 26 pricing concepts
8) chapter 26 pricing concepts8) chapter 26 pricing concepts
8) chapter 26 pricing concepts
 
Ch06 wrd25e instructor
Ch06 wrd25e instructorCh06 wrd25e instructor
Ch06 wrd25e instructor
 

Recently uploaded

The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfchloefrazer622
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesFatimaKhan178732
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docxPoojaSen20
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
The byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxThe byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxShobhayan Kirtania
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 

Recently uploaded (20)

The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdf
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and Actinides
 
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docx
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
The byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxThe byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptx
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 

Business Communications Chapter 4 notes

  • 1. Chapter 4 Revising and Proofreading Business Messages
  • 2.
  • 3. Revising Improving content and Improving content and sentence structure—may sentence structure—may involve adding, involve adding, cutting, recasting cutting, recasting Proofreading Correcting grammar, Correcting grammar, spelling, punctuation, spelling, punctuation, format, and mechanics format, and mechanics
  • 4. Memo Revised for Conciseness
  • 5. Concise Wording Revise your messages to eliminate wordiness. Instead of this Try this We are of the opinion that We think Please feel free to Please In addition to the above Also At this point in time Now Despite the fact that Although
  • 7. Wordy Prepositional Phrases Instead of this Try this We don’t as a general We don’t generally cash personal checks. rule cash personal checks. Students in very few instances receive parking tickets. She calls meetings on a monthly basis. Students seldom get parking tickets. She calls monthly meetings.
  • 8. Long Lead-Ins Instead of this Try this This memo is to inform you that all employees meet today. All employees meet today. I am writing this letter to say thanks to everyone who voted. Thanks to everyone who voted.
  • 9. Outdated Expressions Outdated Modern as per your request at your request pursuant to your request at your request attached hereunto attached under separate cover separately
  • 10. Needless Adverbs To sound more credible and to streamline your writing, avoid excessive use of adverbs such as definitely, quite, really, and actually. Instead of this Try this The manager is actually quite pleased with your proposal because the plan is definitely workable. The manager is pleased with your proposal because the plan is workable.
  • 11. Fillers Revise sentences to avoid fillers such as there and it when used merely to take up space. Instead of this Try this There are two employees who should be promoted. It was Lisa and Jeff Two employees should be promoted. who were honored. Lisa and Jeff were honored.
  • 12. Revise the following sentences to avoid a long lead-ins, wordy prepositional phrases, outdated expressions, needless adverbs, fillers, and/or other forms of wordiness. This e-mail message is to inform you that in all probability we will actually finish in two weeks. We will probably finish in two weeks. There are many brokers who Many brokers are are quite certain that these certain that these stocks are completely safe. stocks are safe.
  • 13. Revise the following sentences to achieve conciseness. Pursuant to your request, there are two contracts that are attached hereto. As you requested, two contracts are attached. All employees are hereby informed that as a general rule computers may not be used for activities that are personal. Generally, employees may not use computers for personal activities.
  • 14. Redundant Words Avoid unnecessarily repetitious words. What words could be omitted in these expressions? advance warning close proximity exactly identical filled to capacity final outcome necessary requisite new beginning past history refer back serious danger
  • 15. Jargon Avoid technical terms and special terminology that readers would not recognize. Computer jargon queue Alternative language export transfer data from one program to another bandwidth Internet capacity list of documents waiting to be printed Is jargon ever permissible?
  • 16. Slang Avoid slang (informal expressions with arbitrary or extravagantly changed meanings). to “bag on” clueless turkey chill/chill out to tease, to nag, or to complain unaware, naïve someone stupid or silly relax
  • 17. Slang An example from the world of Dilbert:
  • 18. Clichés Avoid clichés (overused expressions). Substitute more precise words. Instead of this Try this Last but not least, you should keep your nose to the grindstone. Finally, you should work diligently. We had reached the We could go no further. end of our rope.
  • 19. Revise the following sentence to avoid slang, clichés, and redundancies. Ms. Miller, who shoots straight from the shoulder, demanded final completion by January 1. Ms. Miller, who is straightforward, demanded completion by January 1.
  • 21. Precise Verbs Revise your writing to include precise verbs instead of general, lackluster, all-purpose ones. Market researchers said that sales would improve. What more precise verbs could replace said? Market researchers forecasted improved sales. Market researchers promised improved sales. Market researchers predicted improved sales.
  • 22. Please contact their sales rep today. What more precise verbs could replace contact? Please telephone their sales rep today. Please fax their sales rep today. Please e-mal their sales rep today.
  • 23. Buried Verbs Revise verbs that have been converted to nouns. Tip Look for words ending in Look for words ending in tion or ment. Could they tion or ment. Could they be more efficiently and be more efficiently and forcefully converted to verbs? forcefully converted to verbs?
  • 24. Instead of this Try this The manager came to the realization that telecommuting made sense. A job seeker must The manager realized that telecommuting made sense. make application before May 1. A job seeker must apply before 1. May
  • 25. Instead of this Try this Once we have the establishment of a Web site, our business will grow. Please give serious consideration to a company intranet. Once we establish a Web site, our business will grow. Please seriously consider a company intranet.
  • 26. Revise the following sentences by using more precise verbs or by centering the action in a verb. The seller said he would contact you. The seller promised to e-mail [telephone or fax] you. We must give encourage- We must encourage ment to our team. our team. Consumers show a preference for buttered popcorn. Consumers prefer buttered popcorn.
  • 27. Revise the following sentences centering the action in the verb. Please make an assessment of the home's value. Ann made a suggestion that we hire Lee. Please assess the home's value. Ann suggested that we hire Lee.
  • 28. Concrete Nouns Revise your writing to include specific, concrete nouns instead of general, abstract ones. Instead of this Try this The man asked for a raise. Jeff Jones asked for a 10 percent salary increasey. An employee presented a proposal. Kelly Keeler, production manager, presented a plan to stagger hour.
  • 29. Vivid Adjectives Revise your writing to include descriptive, dynamic adjectives instead of overworked, all-purpose ones. Instead of this The report was good. The report was bad. Try this The report was persuasive (or detailed, original, thorough). Possible revisions?
  • 30. What to Watch for in Proofreading • Spelling • Grammar • Punctuation • Names and numbers • Format
  • 32.
  • 33. How to Proofread Complex Documents Allow adequate time. Print a copy, preferably double-spaced. Be prepared to find errors. Read once for meaning and once for grammar/mechanics. • Reduce your reading speed. • • • •
  • 34. For documents that must be perfect: • Have someone read aloud the original while someone else checks the printout. • Spell names. • Spell difficult words. • Note capitalization. • Note punctuation.