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Building Enterprise Mobility Strategy

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In today's App Economy, Mobility is the key to success. Medium & Large Enterprises are investing heavily on Enterprise Mobility. To make it successful, its important to have the Digital & Mobility strategy to be put in place first. This seminar would highlight some of the key points to be considered in an Enterprise Mobility Strategy.

Key Takeaways

What is Enterprise Mobility?
What are key challenges in front of Enterprises adopting Mobility?
What are the important questions that needs an answer?
Building an Enterprise Mobility Strategy

Target audience

CIO, CTO, VP-IT, Head IT, Program Manager, Business Analyst, BDM, IT Sales, Developer, Tester, Tech Lead

Webinar at Techgig.com [http://www.techgig.com/expert-speak/Building-Enterprise-Mobililty-Strategy-776]

Publicada em: Tecnologia
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Building Enterprise Mobility Strategy

  1. 1. Building Enterprise Mobility Strategy SUBHAMOY CHAKRABORTI WEBINAR AT TECHGIG.COM WWW.SUBHAMOY.COM
  2. 2. About Me  12 years of Techno-Managerial career, 9 years in Mobility  Career:  Working as Head, Enterprise Mobility in Magma Fincorp Limited  Earlier worked with Cognizant, Oracle India, Wipro Technologies  Consulted Tier 1 Mobile OEMs from North America, UK and Japan  Education:  BE (Jadavpur University)  M.Tech (Indian Statistical Institute)  Exec Education (Harvard Business School)  Social Signatures:  Linkedin: https://www.linkedin.com/in/csubhamoy  Twitter: https://twitter.com/csubhamoy 2@CSUBHAMOY
  3. 3. About Mobility @ Magma Fincorp Ltd  Mobility has changed the way Business happens at Magma  Sales  Collection  Insurance 3@CSUBHAMOY
  4. 4. Table of Content 1. What is Enterprise Mobility? 2. Why do you need a Strategy? 3. 5 Steps to Enterprise Mobility (if you are running short on time) 4. 6 areas that a CIO/CTO/Head-Mobility should cover 5. More 6. Conclusion: Critical Success Factors Lets take the Plunge… Topic that we would talk about 4@CSUBHAMOY
  5. 5. What is Enterprise Mobility? Enterprise Mobility is a Change Management initiative 1. Developing a series of Apps for the customers? 2. Making a portal mobile-ready? 3. Building mobile pages of the core applications? 4. All of the Above & more 5@CSUBHAMOY
  6. 6. Why do you need a Strategy?  Alignment with Business Strategy, which requires  Making Business team a crucial stakeholder  Expansion of Enterprise IT Architecture, leading to  Highly interoperable systems instead of another silo  Accelerated growth and demand for faster dev turnaround time 6@CSUBHAMOY
  7. 7. 5 steps to Enterprise Mobility (if you are running short of time) 1. Find the sponsor 2. Build the overall strategy 3. Work out TCO and CBA 4. Implement & rollout 5. Drive Change Management 7@CSUBHAMOY COST 1. Device capex 2. Application Dev capex 3. Application maintenance opex 4. Testing capex 5. Infra capex 6. Helpdesk Opex 7. Security capex 8. ISP opex BENEFITS??
  8. 8. 6 areas that a CIO/CTO/Head-Mobility should cover before embarking on Ent. Mobility 1. Priority 2. Target Users 3. Device platform 4. Application framework 5. Security6. Sourcing 8@CSUBHAMOY
  9. 9. 1. Priority  Enterprise IT Architecture is always getting updated  Should I start the Mobility initiative now or wait for things to stabilize a bit? 9@CSUBHAMOY Get started on Mobility before your competition
  10. 10. 2. Target User  Who gets highest priority?  Customer (B2C)  Business (B2B)  Employee (B2E) Are you still building B2C mobile apps for your Org?  How many apps did you download in the last month in your smartphone?  65% of US smartphone users downloaded ZERO apps in a month, as per a survey 10@CSUBHAMOY Build a strategy specific to your Organization’s business need
  11. 11. 3. Device Platform  Rugged device or Smart tabs?  Android, iOS, Windows or All?  Owned by Company or individual? 11@CSUBHAMOY Device choice changes with business and country. Strategy built for USA may not work in India.
  12. 12. 4. Application framework  Native or HTML5 or Hybrid?  MEAP or custom built? 12 To MEAP or not? 1. Support 3 or more mobile applications 2. Support 3 or more mobile OS 3. Integrate with at least 3 back-end data sources @CSUBHAMOY Key deciding factor towards an Application framework choice would be End user profile, Features and Fitment into overall IT strategy and architecture.
  13. 13. 5. Security  Security is a multi-layered strategy  Device  Data (in rest, in transit)  Application development (example: SQL injection, hard coding of user id)  Infrastructure 13 Enterprise Mobility and discarded smart devices  Experiment on 20 used Smartphones yielded personal data from wiped out phones  How about Enterprise data? @CSUBHAMOY Security is not for post-mortem – it’s a must-have strategy for development
  14. 14. 6. Sourcing 14  Development  Testing  Training  Helpdesk Key Decision Factors:  Variety of technology  Key skills  Availability of talent pool  Budget  Sporadic or even  Build vs. Buy @CSUBHAMOY To build a team internally or to get the best talents from multiple domains?
  15. 15. More: Integration with backend systems  Standalone Apps don’t work in Enterprise  Building the bridge and interfaces every time is a challenge Modern Architecture proposes “Mobile Backend as a service” (*Gartner) 15 Interface layer App Server DB Server Mobile App App Server DB Server Web Server Mobility Core System @CSUBHAMOY
  16. 16. More: App management and distribution  Do you plan to share the apps to public?  Would you have a private app store?  How do you manage versions and replace them? Does App replacement causes data removal also? 16@CSUBHAMOY
  17. 17. More: UX  UX is more important in Mobile than Web  Invest in UX for better uptake  Good mix of UX & feature makes a Mobile app great 17@CSUBHAMOY
  18. 18. Conclusion: Critical Success Factors for Enterprise Mobility 1. Having the Big picture 2. Setting up the right technology architecture framework 3. Embedding Security in the development process 4. User Experience 5. Change Management to make the rollouts successful 18@CSUBHAMOY
  19. 19. Thank You Pic courtesy: Lewis Pugh 19 Reach me at @csubhamoy on Twitter and www.subhamoy.com

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