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Chris Selland, CMO September 8, 2011 optimizing social marketing
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Social Media Marketing today CONFIDENTIAL | terametric |
The ‘Big Data’ Challenge CONFIDENTIAL | terametric |    “ The killer app of big data is the detailed analysis of customer behaviour, and one of the richest sources of information about what people really think is to be found in social media, be that Twitter, Facebook or YouTube etc. ”  Source: IT-Director.com David Norris – Bloor Research August 23, 2011 “…  90% of the data in the world today has been created in the  last two years alone”  Source:  Smarter Computing Builds a Smarter Planet IBM, 2011
Influence is Specific, not General CONFIDENTIAL | terametric |    “ Does Ashton Kutcher  (7.3M Twitter followers at the time of this writing)  influence car buyers? Stroller buyers? Computer buyers? Does Lady Gaga influence headache sufferers?” Source:  A Framework for Social Analytics Altimeter Group, August 2011 Source: Gillin.com – September 6, 2011
Personal Meets Professional CONFIDENTIAL | terametric |
Takeaways CONFIDENTIAL | terametric |    “… Social media isn't simply a sales and marketing channel; it is also a medium for relationships, reputation, community, service, advice, education, recruiting and awareness. This puts social media in the same category as other investments that firms typically will make without an eye to financial ROI. For example, customer service, employee education, hiring, corporate giving, sponsorships and public relations are rarely held to hard standards of ROI, yet that doesn't prevent businesses from investing as necessary.” ─  “ Five Reasons NOT to Monetize Social Media” Augie Ray,  Experience: The Blog September 2, 2011 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Channel Performance CONFIDENTIAL | terametric |    ,[object Object],[object Object],[object Object],[object Object],User Value: Measurement
Analytics to Action CONFIDENTIAL | terametric |    ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ Secret Sauce” CONFIDENTIAL | terametric |    ,[object Object],[object Object],[object Object],[object Object],[object Object],ROI Real Time Execution & ROI Goal Tracking Marketing mix modeling & predictive analysis Rules-based filtering on real-time channel data
Free 30 Day Trial CONFIDENTIAL | terametric |    ,[object Object],[object Object],[object Object]
Book Giveaway CONFIDENTIAL | terametric |
CONFIDENTIAL | terametric |    Chris Selland CMO 617.500.3465 [email_address] @terametric @cselland
CONFIDENTIAL | terametric |    Questions & Answers

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Terametric Social Media ROI Webinar September 8, 2011

  • 1. Chris Selland, CMO September 8, 2011 optimizing social marketing
  • 2.
  • 3. The ‘Big Data’ Challenge CONFIDENTIAL | terametric | “ The killer app of big data is the detailed analysis of customer behaviour, and one of the richest sources of information about what people really think is to be found in social media, be that Twitter, Facebook or YouTube etc. ” Source: IT-Director.com David Norris – Bloor Research August 23, 2011 “… 90% of the data in the world today has been created in the last two years alone” Source: Smarter Computing Builds a Smarter Planet IBM, 2011
  • 4. Influence is Specific, not General CONFIDENTIAL | terametric | “ Does Ashton Kutcher (7.3M Twitter followers at the time of this writing) influence car buyers? Stroller buyers? Computer buyers? Does Lady Gaga influence headache sufferers?” Source: A Framework for Social Analytics Altimeter Group, August 2011 Source: Gillin.com – September 6, 2011
  • 5. Personal Meets Professional CONFIDENTIAL | terametric |
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Book Giveaway CONFIDENTIAL | terametric |
  • 12. CONFIDENTIAL | terametric | Chris Selland CMO 617.500.3465 [email_address] @terametric @cselland
  • 13. CONFIDENTIAL | terametric | Questions & Answers