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OPENING UP
INNOVATION AT NASA
NASA’s Open Innovation Toolkit And Experience
NASA’s Center Of Excellence For Collaborative Innovation (COECI)
STEVE RADER STEVEN.N.RADER@NASA.GOV
@NASA_NTL
Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute
an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration.
Public Release Notice
This document has been reviewed for technical accuracy, business/management sensitivity, and export control
compliance. It is suitable for public release without restrictions per NF1676 TN48649
NASA’s Center of Excellence for Collaborative Innovation
Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration.
HQ
ARC
GRC
GSFC
KSC
LaRC
MSFC
JPL
JSC
SSC
AFRC
Educates NASA workforce on the value of
crowdsourcing & challenges.
Makes crowdsourcing & challenges easy to
use by removing/reducing barriers.
Across NASA Centers Public Facing - Worldwide Across US Federal Agencies
CoECICoECI
NASA Crowdsourcing Landscape
Months
$1K to $250K
Ideas, design,
software
Years
$100K+ to $Ms
Technology
demos
Days/Weeks
Recognition
Software apps/tech
concepts
Duration
Awards
Products
Weeks
Recognition
Ideas, info
Months
Varies
Design
Months
Recognition
Scientific
observations and
analysis
Worldwide
Space Act
Worldwide
Amer. Innov. and
Competitiveness Act
Students (US)
Space Act; grants &
cooperative agreements
Who
Authority
NASA
N/A
Worldwide; US-
led (COMPETES)
Procurement;
COMPETES Act
US-led (to win prize)
NASA prize authority
Public prize/challenge programs
Other public crowdsourcing
initiatives (no program lines)
Internal crowdsourcing
program
STUDENT
CHALLENGES
These opportunities can be accessed by the public on the NASA Solve website: www.nasa.gov/solve
NASA Programs & ProjectsU.S. Federal Agencies
USE
TO ENGAGE THE PUBLIC AS PARTNERS IN MAKING PROGRESS IN THE EXPLORATION OF SPACE
AND
In Collaboration with
Researchers
Crowd Offerings
Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration.
HQ
ARC
GRC
GSFC
KSC
LaRC
MSFC
JPL
JSC
SSC
AFRC
Tapping NASA’s Internal Crowd
As a part of NASA’s
TO RUN CHALLENGES AND PERFORM WORK
USING CONTRACTS WITH CURATED CROWDS
Network of 2M
Technical
Problem Solvers
working across
Industry,
Academia &
Government
Crowd of 400K
diverse problem
solvers that
specializes in
technical
problem solving
challenges
Crowd of 36M
problem solvers
with its genesis
in the X-Prize
Challenges
Network of 20K
problem solvers
working across
Industry,
Academia &
Government
Network of
100K problem
solvers.
Specialize in
large scale
challenges.
Crowd of 1.6M
data scientists
focusing on
machine
learning and big
data challenges
Crowd of 1.4M
software
developers and
data scientists
focusing on
algorithms and
software
Crowd of
100K film
makers and
creatives that
focus on video
challenges
Network of 13K
companies,
researchers,
and individuals
providing
technology
searches
500K+ worker
that can be
inexpensively
mobilized for
micro-tasks like
training machine
learning
Crowd of 29M
freelance
workers that
provide
products via
tasks and
contests
Crowd of 4.8M
mechanical
engineers &
designers
competing in
CAD/Design
Challenges
Community of
10K+ software
developers/
teams that can
build software.
CoECI’s Challenge Experience
333 Challenges Total Completed or in Progress
Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration.
61 Technical Solutions
34
12
4
2
2
2
1 2
40 Software/Apps
31
3
3
2
1
21 Algorithms
17
1
1
1
1
23 Graphics/Designs
13
6
4
71 Ideation
53
7
5
4 1
1
1
31 CAD Modeling/
Mechanical Design
27
4
1
17 Videos
6
4
5
1
1
37 Technology Survey
27
10
2 Consulting Services
1
1
35 Other
32
2
1
CoECI NTL Challenge Metrics
$142,500 – Cost of this Software Challenge by Topcoder
25%-50%
Savings
Urine
Volume in
Microgravity
NASA’s Proven Toolset for High Impact Results
Robonaut
Vision
Algorithm
$60,000 – Cost of Algorithm Challenge by Topcoder
$650,000 – Est. Cost of Phase II SBIR to Develop Algorithm
Astronaut
Email $193K-$300K – Est. Cost for In-House Development
Significant Cost Savings (Average Challenge Savings 40%)
$2.5K & 2 months: Cost of NASA@WORK Challenge
$1.3M & 3-5 years – Est. Cost for Phase II SBIR
91%
Savings
7
99.99%
Savings
6 Hours – Image Processing Time for Code from Topcoder Challenge
NASA’s Proven Toolset for High Impact Results
Data Driven
Forecasting
of SPEs
Asteroid
Data
Hunter 15% Improvement - Algorithm from Challenge by Topcoder
Asteroids Found by Catalina Sky Survey Algorithm
Lunar Map
& Model
Portal 19 Hours – Baseline code image processing time
Increased Performance
8 Hour Prediction – Algorithm from Challenge by Innocentive
2 Hour Prediction – NASA’s Existing Capability
3X
Improvement
4X
Improvement
8
NASA’s Proven Toolset for High Impact Results
DTN
Security Key
Architecture
Mars
Balance
$50,000 – Cost of Theoretical Challenge by Innocentive
Solution enables turning ballast mass into scientific returns.
Briefed to Mars program to incorporate for future missions.
Measuring
Strain in
Kevlar
$40,000 – Cost of the Challenge by Innocentive
Solved a 3-year-old problem for how to test Kevlar webbing for
its durability in the trying conditions in space.
Solving Previously Unsolved Problems
$108,000– Cost of the Challenge on Topcoder
Solution provides an approach to security key exchanges in
disrupted/delayed networks.
Previously it was uncertain if a solution was even possible.
9
Manage the Challenge Pipeline
Structure to be Flexible/Tailorable
Minimize Effort Required
Make Repeatable
Adoption Doesn’t Just Happen
Implement a Lightweight Processes
Invest in Tools and
Templates
Make using Open Innovation as easy
as possible for the workforce
Reduce Barriers
contracts
legal
processes
mentoring
hand holding
examples
challenge extraction/definition
“Be a Sherpa” – Dyan Finkhausen, GE
Cultural Resistance or “Antibodies”
Organizations Resist Change (Even/Especially If Mandated)
Houston We Have a Problem
HBS Case Study of Initial Use (and rejection) of Open
Innovation in NASA’s Human Health & Performance
Directorate
Havas use of Victors & Spoils
HBS Case Study of the acquisition of Victors and Spoils
crowd-based creative community and its cultural
rejection by Havas middle management.
Boiling the Frog:
Gradual Adoption though the Viral Spread of Effective Tools
“The Future of Work”
We are in the midst
of a significant shift
in how work is
performed and how
organizations will
get work done.
Source The Human Cloud, the Gig Economy, & the Transformation of Work
Report by Staffing Industry Analysts (www.staffingindustry.com) 2017
Communities of Practice
But Scaled to Global Crowds
Global collections of passionate experts that
are aggregating knowledge and building
expertise.
Some are capitalizing on “diversity” to
provide match unexpected, unknown, or
hard to find expertise to provide
innovative solutions to unsolved
problems.
Source: Freelancing in America 2017
Edelman Intelligence – commissioned by Upwork and Freelancers Union 2017
Source: Freelancing in America 2017
Edelman Intelligence – commissioned by Upwork and Freelancers Union 2017
Crowds, gig-workers, freelancers are a rapidly growing
resource with increasing capabilities
Curated communities are attracting passion and building
expertise and skills
Open methods are extremely effective for accessing valuable
innovations
Those that fail to innovate will be left behind
“OPEN” is the Future and
“INNOVATION” is No Longer Optional

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Opening Up Innovation at NASA (NASA's Open Innovation Toolkit and Experience)

  • 1. OPENING UP INNOVATION AT NASA NASA’s Open Innovation Toolkit And Experience NASA’s Center Of Excellence For Collaborative Innovation (COECI) STEVE RADER STEVEN.N.RADER@NASA.GOV @NASA_NTL Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration. Public Release Notice This document has been reviewed for technical accuracy, business/management sensitivity, and export control compliance. It is suitable for public release without restrictions per NF1676 TN48649
  • 2. NASA’s Center of Excellence for Collaborative Innovation Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration. HQ ARC GRC GSFC KSC LaRC MSFC JPL JSC SSC AFRC Educates NASA workforce on the value of crowdsourcing & challenges. Makes crowdsourcing & challenges easy to use by removing/reducing barriers. Across NASA Centers Public Facing - Worldwide Across US Federal Agencies
  • 3. CoECICoECI NASA Crowdsourcing Landscape Months $1K to $250K Ideas, design, software Years $100K+ to $Ms Technology demos Days/Weeks Recognition Software apps/tech concepts Duration Awards Products Weeks Recognition Ideas, info Months Varies Design Months Recognition Scientific observations and analysis Worldwide Space Act Worldwide Amer. Innov. and Competitiveness Act Students (US) Space Act; grants & cooperative agreements Who Authority NASA N/A Worldwide; US- led (COMPETES) Procurement; COMPETES Act US-led (to win prize) NASA prize authority Public prize/challenge programs Other public crowdsourcing initiatives (no program lines) Internal crowdsourcing program STUDENT CHALLENGES These opportunities can be accessed by the public on the NASA Solve website: www.nasa.gov/solve
  • 4. NASA Programs & ProjectsU.S. Federal Agencies USE TO ENGAGE THE PUBLIC AS PARTNERS IN MAKING PROGRESS IN THE EXPLORATION OF SPACE AND In Collaboration with Researchers Crowd Offerings Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration. HQ ARC GRC GSFC KSC LaRC MSFC JPL JSC SSC AFRC Tapping NASA’s Internal Crowd As a part of NASA’s TO RUN CHALLENGES AND PERFORM WORK USING CONTRACTS WITH CURATED CROWDS Network of 2M Technical Problem Solvers working across Industry, Academia & Government Crowd of 400K diverse problem solvers that specializes in technical problem solving challenges Crowd of 36M problem solvers with its genesis in the X-Prize Challenges Network of 20K problem solvers working across Industry, Academia & Government Network of 100K problem solvers. Specialize in large scale challenges. Crowd of 1.6M data scientists focusing on machine learning and big data challenges Crowd of 1.4M software developers and data scientists focusing on algorithms and software Crowd of 100K film makers and creatives that focus on video challenges Network of 13K companies, researchers, and individuals providing technology searches 500K+ worker that can be inexpensively mobilized for micro-tasks like training machine learning Crowd of 29M freelance workers that provide products via tasks and contests Crowd of 4.8M mechanical engineers & designers competing in CAD/Design Challenges Community of 10K+ software developers/ teams that can build software.
  • 5. CoECI’s Challenge Experience 333 Challenges Total Completed or in Progress Trade names, trademarks, and logos are used in this report for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration. 61 Technical Solutions 34 12 4 2 2 2 1 2 40 Software/Apps 31 3 3 2 1 21 Algorithms 17 1 1 1 1 23 Graphics/Designs 13 6 4 71 Ideation 53 7 5 4 1 1 1 31 CAD Modeling/ Mechanical Design 27 4 1 17 Videos 6 4 5 1 1 37 Technology Survey 27 10 2 Consulting Services 1 1 35 Other 32 2 1
  • 7. $142,500 – Cost of this Software Challenge by Topcoder 25%-50% Savings Urine Volume in Microgravity NASA’s Proven Toolset for High Impact Results Robonaut Vision Algorithm $60,000 – Cost of Algorithm Challenge by Topcoder $650,000 – Est. Cost of Phase II SBIR to Develop Algorithm Astronaut Email $193K-$300K – Est. Cost for In-House Development Significant Cost Savings (Average Challenge Savings 40%) $2.5K & 2 months: Cost of NASA@WORK Challenge $1.3M & 3-5 years – Est. Cost for Phase II SBIR 91% Savings 7 99.99% Savings
  • 8. 6 Hours – Image Processing Time for Code from Topcoder Challenge NASA’s Proven Toolset for High Impact Results Data Driven Forecasting of SPEs Asteroid Data Hunter 15% Improvement - Algorithm from Challenge by Topcoder Asteroids Found by Catalina Sky Survey Algorithm Lunar Map & Model Portal 19 Hours – Baseline code image processing time Increased Performance 8 Hour Prediction – Algorithm from Challenge by Innocentive 2 Hour Prediction – NASA’s Existing Capability 3X Improvement 4X Improvement 8
  • 9. NASA’s Proven Toolset for High Impact Results DTN Security Key Architecture Mars Balance $50,000 – Cost of Theoretical Challenge by Innocentive Solution enables turning ballast mass into scientific returns. Briefed to Mars program to incorporate for future missions. Measuring Strain in Kevlar $40,000 – Cost of the Challenge by Innocentive Solved a 3-year-old problem for how to test Kevlar webbing for its durability in the trying conditions in space. Solving Previously Unsolved Problems $108,000– Cost of the Challenge on Topcoder Solution provides an approach to security key exchanges in disrupted/delayed networks. Previously it was uncertain if a solution was even possible. 9
  • 10. Manage the Challenge Pipeline Structure to be Flexible/Tailorable Minimize Effort Required Make Repeatable Adoption Doesn’t Just Happen Implement a Lightweight Processes Invest in Tools and Templates
  • 11. Make using Open Innovation as easy as possible for the workforce Reduce Barriers contracts legal processes mentoring hand holding examples challenge extraction/definition “Be a Sherpa” – Dyan Finkhausen, GE
  • 12. Cultural Resistance or “Antibodies” Organizations Resist Change (Even/Especially If Mandated) Houston We Have a Problem HBS Case Study of Initial Use (and rejection) of Open Innovation in NASA’s Human Health & Performance Directorate Havas use of Victors & Spoils HBS Case Study of the acquisition of Victors and Spoils crowd-based creative community and its cultural rejection by Havas middle management.
  • 13. Boiling the Frog: Gradual Adoption though the Viral Spread of Effective Tools
  • 14. “The Future of Work” We are in the midst of a significant shift in how work is performed and how organizations will get work done. Source The Human Cloud, the Gig Economy, & the Transformation of Work Report by Staffing Industry Analysts (www.staffingindustry.com) 2017
  • 15. Communities of Practice But Scaled to Global Crowds Global collections of passionate experts that are aggregating knowledge and building expertise. Some are capitalizing on “diversity” to provide match unexpected, unknown, or hard to find expertise to provide innovative solutions to unsolved problems.
  • 16. Source: Freelancing in America 2017 Edelman Intelligence – commissioned by Upwork and Freelancers Union 2017
  • 17. Source: Freelancing in America 2017 Edelman Intelligence – commissioned by Upwork and Freelancers Union 2017
  • 18. Crowds, gig-workers, freelancers are a rapidly growing resource with increasing capabilities Curated communities are attracting passion and building expertise and skills Open methods are extremely effective for accessing valuable innovations Those that fail to innovate will be left behind “OPEN” is the Future and “INNOVATION” is No Longer Optional

Notas do Editor

  1. 5 min Overview of the CoECI program. Graphics: NTL logo and globe w/ picture collage: NASA generated. Crowd Silhouette: https://pixabay.com/en/people-group-crowd-line-silhouette-312122/ (creative commons license).
  2. Using OI is only successful if you know what you are doing. There are pitfalls. There are legal implications. You have to work with procurement to get contracts in place. Funding has to move around the org. Management has to approve. One of the first things we focused on was putting in place a solid, but light weight process for executing challenges. We have built onto that process to include engagement or leads tracking, to include reporting, etc…. But we have also continually stayed committed to keeping that process lightweight… We are the government…. Bureaucracy is what we do best!!! So we have to really resist the continual adding bulk to the process. Background image: NASA contract HHPC Purchased Image: iStockphoto iStock-698709788
  3. For ANYTHING new, organizations will naturally have a low threashold for “extra work” for unknown benefit. If in order to get this promised benefit, they have to coordinate with legal, go through difficult procurement processes, figure out who to talk to, figure out what the next steps are…. Then things will quickly STOP making progress. Steve Domeck (previously at Innocentive and now at GE) described it perfectly… he said… you have to ”Be a Sherpa”…. As the OI team, you have to carry the load. Some of that you can do with a well defined process or facilitate that with an easy to use set of tools… but at some level, you have to help them through the process until they are comfortable doing it on their own. Background image: NASA contract HHPC Purchased Image: iStockphoto iStock-459243353
  4. Background image: NASA contract HHPC Purchased Image: Getty Images GettyImages-689669922
  5. Background image: NASA contract HHPC Purchased Image: Getty Images GettyImages-91515924 & GettyImages-889654280
  6. Background image: NASA contract HHPC Purchased Image: GettyImages-1044944800
  7. Background image: NASA contract HHPC Purchased Image: iStockphoto iStock-92105468