The advantages of using CPI Houston and SkillSoft as your e-learning partners.

1. Welcome to….CPI Learning Solutions Event Angie Knudsen, Learning Solution VP

2. Event Agenda The Value of e-Learning in a Tough Economy Best-in-Class Learning and Development Targeting, Aligning, and Measuring Learning CPI Learning Solutions

3. The Value of e-Learning in a Tough Economy

5. Reach more learners, at lower cost?

6. Reduce or eliminate travel costs?

8. One time event

9. Apart from work

10. Inconsistent

11. Inflexible scheduling

12. Travel required

14. Continuous

15. In the flow of work

16. Consistent

17. Anytime, anywhere

18. No travel required

19. Efficient, economical and scalableThe Answer: Technology-Enabled Learning

20. Continuous Learning vs. Event Learning Retention % 100 1 2 3 5 4 6 90 80 70 Exposed to idea 6 times in 30 days = 90% retention 60 50 40 Drops to 10% in 30 days 30 20 10 Day 7 Day 4 Day 10 Day 13 Day 1 Day 16 Day 19 Day 22 Day 26 Day 30 Source: Creative Training Techniques

21. US Government Favors e-Learning “The e-Learning Program will be the Army’s primary method of providing both an individual’s initial IT skills as well as the subsequent maintenance of those skills.” “Many employees find online training to be more effective than traditional training, and more attainable.”

23. Response time to changing needs

24. Employee satisfaction

26. CPI Partners – Local Partner with Global Reach Trusted relationship and history of organizational support and guidance Intimate knowledge of company culture, organizational framework, and business needs Ability to support talent development and learning development Integrated technology with company branding capabilities CPI Career Portal – customize career and learning portal SkillSoft Learning Management System – SkillPort learning platform Local consulting and support 24x7 access to formal and informal learning resources to support your organizational needs e-Learning courseware Books24x7 Referenceware Leadership Development Channel KnowledgeCenters

27. Event Agenda The Value of e-Learning in a Tough Economy Best-in-Class Learning and Development Targeting, Aligning, and Measuring Learning CPI Learning Solutions

28. Best-in-Class Learning and Development Research…

29. The AberdeenGroup AberdeenGroupis the leading provider of fact-based research focused on the global technology-driven value chain. Founded in 1988, Aberdeen has established the market leading position as the “voice that matters” when it comes to understanding the measurable results being delivered by technology in business. Mission:Aberdeen’s mission is Technology Answers for the Global Value Chain: “Educating Buyers to Action,” as time matters in today’s business environment and technology investment mistakes are not tolerated. Aberdeen’s fact-based research educates technology buyers with the facts they need to act on business and technology decisions.

31. Learning in today’s economic crisis “The current economic climate is forcing organizations to focus even more on getting the most from what they’ve got. In addition, widening skills gaps and changing customer requirements are realities that organizations must address in order to succeed--let alone survive – in today’s market.” Achieving Real Business Value with Learning and Development Aberdeen Group

32. Economics and Talent Development

33. Challenges Address by Learning and Development

34. Aligning the Workforce

35. Learning modalities that will grow the most among Best-In-Class Informal Learning 29% Online Classroom 42% Classroom 42% Mentoring/coaching 56% Self-paced e-learning 59% 20% 40% 60% Learning in a new way

36. “Our research found that organizations that utilize SkillSoft’s solutions are 27 percent more likely to be satisfied with their learning and development programs than industry average organizations.” Kevin Martin, Vice President and Principal Analyst for Human Capital Management, Aberdeen Group, October 28, 2008

37. Event Agenda The Value of e-Learning in a Tough Economy Best-in-Class Learning and Development Targeting, Aligning, and Measuring Learning CPI Learning Solutions

38. Targeting, Aligning, and Measuring Learning Resources…

39. Getting Started with e-Learning The changing face of corporate learning Why ask questions? What is e-Learning? What kinds of problems/business issues can e-Learning address? What is informal learning and why is it important? What is the right blend of learning modalities? What kinds of content should you provide? What are the technologies you will need to create an effective program? What do you need to do to ensure success of the program? How will you measure success?

40. Targeting, Aligning, and Measuring Learning

41. Targeting, Aligning, and Measuring Learning

42. What are your areas of interest? Talent Factors: Increasing productivity Reducing risk Reducing turnover, cost of acquisition Increasing agility through cross-training Accelerating development Providing mobile career paths Organizational readiness Strategic initiatives: Technology implementations Process improvements Revenue growth Market share Reducing costs

43. CPI Partners – Local Partner with Global Reach Trusted relationship and history of organizational support and guidance Intimate knowledge of company culture, organizational framework, and business needs Ability to support talent development and learning development Integrated technology with company branding capabilities CPI Career Portal – customize career and learning portal SkillSoft Learning Management System – SkillPort learning platform Local consulting and support 24x7 access to formal and informal learning resources to support your organizational needs e-Learning courseware Books24x7 Referenceware Leadership Development Channel KnowledgeCenters

44. Event Agenda The Value of e-Learning in a Tough Economy Best-in-Class Learning and Development Targeting, Aligning, and Measuring Learning CPI Learning Solutions

45. CPI Learning Solutions Product Overview…

47. Relevant to many different kinds of learners, with different needs and learning styles

48. Learning available on demand, anywhere, any timeConnected Learning The ability to align learning with business objectives and user needs.

56. 80+ localized titlesComprehensive collections cover a wide range of enterprise needs Courses are constantly being updated and added in response to customer input Proven instructional design model and engaging presentation Job Aids, SkillBriefs and SkillSims to reinforce learning and ensure knowledge transfer *Estimated titles, SkillSoft courseware libraries, April, 2009.

57. Business Skills Courseware Sales/Customer Skills Project Effectiveness Professional Effectiveness Bus Strategy & Operations Finance, HR & Administration Management & Leadership Interpersonal Communications Business Writing International Communications Negotiating & Influencing Time Management Dealing with Change & Conflict Career Development Balancing Personal & Professional Life Problem Solving Dealing with Organizational Change HRCI Human Resource Certifications (SPHR & PHR)) Finance for Non-Financial Mgrs. Budgeting Interviewing Recruiting & Retention Diversity & Inclusiveness Administrative Support Skills Auditing Knowledge Management HDI Customer Support Specialist IT Infrastructure Library (ITIL) Foundations Strategic Account Sales Skills Selling at the Executive Level Industry Foundations Customer Service Essentials Customer Relationship Mgmt. Consulting with Internal & External Clients Project Mgmt. Essentials IT Project Mgmt. Project Integration Project Scope Project Time & Cost Mgmt. Project HR Project Quality Project Communication Project Risk Mgmt. Project Procurement Team Leading Team Participation Virtual Teams Six Sigma Green Belt Six Sigma Black Belt Six Sigma: Champion Training Certified Manager of Quality/ Organizational Excellence Strategic Planning Supply Chain Management Management Essentials Managing Performance Delegation Skills Coaching & Mentoring Managing Change Leadership Essentials Frontline Leadership Leading Workforce Generations Succession Planning

58. Depth of Coverage On Key Topics Management & Leadership Supporting Employees Through Change - Courses (3) Beginning the Change Process Managing thru the Change Incorporating Change into Your Organization Simulations (2): Supporting Employees thru Change Simulation Supporting Teams thru Change Simulation Management Essentials Managing Performance Delegation Skills Coaching & Mentoring Managing Change Leadership Essentials Frontline Leadership Leading Workforce Generations Succession Planning

59. Internet, Network & Security CompTIA - Network+ 2009 - Security+ 2008 - i-Net+ Cisco - CCNA - CCNA Security, Voice & Wireless - CCNP - CCDA - CCDP ISC(2) CISSP Data/Telecomm Wireless Communications IT Business ITIL V3 Foundations IIBA CBAP Certification for Business Analysts Managing Technology Professionals Tech Support Agent Skills Customer Support Professionalism Internal Consulting IT Strategic Planning Web Design Adobe Design Tools DreamweaverFlashPhotoshopFireworksGo LiveIllustrator Scripting Languages JavascriptXMLDHTMLVBscript Project Effectiveness Project Mgmt. PMI PMP & CAPM Certification - PMBOK Third Ed. - PMBOK Fourth Ed. IT Project Mgmt. PRINCE2 Foundations Team Leading Team Participation Virtual Teams IT Professional Courseware

60. IT Professional Courseware OS & ServerTechnologies Windows Server 2008 MCTS Windows Server 2003 MCSA & MCSE Windows Vista Windows XP Windows 2000 SharePoint Server 2007 CompTIA A+ 2006 CompTIA Server+ Linux & UNIX Enterprise Database Systems Oracle 11g Oracle 10g Oracle 9i Microsoft SQL Server 2008 Microsoft SQL Server 2005 Microsoft SQL Server 2000 Systems and Database Design Software Development Java 2 Microsoft .NET Software Development Tools - VB.NET - C# C & C++ Perl Software Programming Fundamentals Software Development Principles Software Testing Enterprise Resource Planning Oracle 11i E-Business Suite SAP R/3

61. Desktop Courseware Collection Microsoft Office Office 2007 Office 2003 Office XP Office 2000 Miscellaneous Information Security for Users Lotus Notes 8 & 7 Crystal Reports Adobe Acrobat Adobe Reader MSWindows Windows Vista Windows XP Windows 2000 MS Other Project Visio Internet Explorer FrontPage SkillSoft Desktop Courseware Collection Computing fundamentals for non-technical users Coverage of major operating systems and desktop applications from Microsoft, Adobe, Lotus and others Email, Groupware and Internet use

62. SkillSoft ES&H Solution 130+ US ES&H courses OSHA, DOT, EPA, IATA, NFPA Localized Titles Spanish, Chinese (Mandarin), French (Canadian) Need-to-know information; short and to the point Topics include: Hazard Communication Hearing Conservation Bloodborne Pathogens Back Safety Industrial Ergonomics Slips Trips and Falls Electrical Safety Lockout Tagout Personal Protective Equipment Ladder Safety

63. Legal Compliance Solution Targeted to the general (non-attorney) population Engaging, interactive presentation Developed and maintained in partnership with legal firms Easily customizable to address unique training requirements Topics include: Ethics/Code of Conduct Harassment/Workplace Violence Privacy/Information Security HIPAA Diversity Employment Issues Union Awareness ADA/FMLA/FLSA

64. CPI Learning Solutions New Products…

66. Multi-path gaming and simulation techniques

68. Thousands of digitized business, technical and engineering books, research reports, book summaries and best practices

69. Partnerships with 300+ publishers and analyst firms

70. Web-accessible from any location at any time for employees at all levels of an organization

71. Complete search and browse functionality for targeted results www.skillsoft.com

72. What is Books24x7®? Books24x7 Core ITPro™7,900+ titles OfficeEssentials™445+ titles BusinessPro™5,250+ titles Trusted information, on demand, to support all levels of your organization Exclusive executive content Fingertip knowledge for virtually any business or technical topic The ultimate productivity tool Unparalleled breadth & depth Full content of thousands of books, reports, and book summaries Partnerships with 250+ leading publishers

73. 2008 Highlights BusinessPro – 2008 Popular Titles ITPro – 2008 Popular Titles OfficeEssentials – 2008 Popular Titles

74. Well-BeingEssentials - Books24x7 Referenceware The definitive resource to address the work, life and health concerns 1200 + book titles and topics include…

76. Prominent thought leaders, best-selling authors and CEOs

77. A management tool to drive team development, group learning and one-on-one coaching

78. Includes companion files with select videos available for PDA downloading

79. Combines foremost theory with real-world application

80. Live events allow viewers to interact with speaker via phone, fax and e-mailSample QuickTalks: Bill George - Authentic Leadership, Scott Eblin - Accountability, David Allen - Getting Things Done, Jeff Immelt - Performance Management, Erik Weihenmayer, - Climbing In Dark Michael Treacy – Value Driven Strategy Key products and services Over 1,200 video-based programs Leadership QuickTalks™ CEO QuickTalks Annual series of live Executive Leadership Events, available by Webcast, satellite and videoconference

81. Aligned to Competency Areas/Objectives Michael Treacy: Double Digit Growth Michael Hammer: Business Processes Michael Raynor: The Innovator’s Solution Jeffrey Gitomer: Sales Excellence Gary Hamel: Innovation Leadership Bill George: Finding Your True North

82. Aligned to Development Levels Managing Projects and Programs David Allen on The Keys to Getting Things Done Lynda Gratton on Effectively Managing Across Boundaries Michael Hammer on The Process-Centered Company Michael Treacy on Unresolved Problems With Global Operating Models Jim Loehr on Managing Energy Not Time

83. Summary of Topics Covered The Value of e-Learning in a Tough Economy Best-in-Class Learning and Development Targeting, Aligning, and Measuring Learning CPI Learning Solutions

84. Resources Referenced Today Getting Started and Program Development: Getting Started with e-Learning, SkillSoft Corporation Targeting, Aligning, and Measuring,SkillSoft Corporation Achieving Real Business Values with Learning and Development, AberdeenGroup Link to complete report for AberdeenGroupmemebers – http://www.aberdeen.com/summary/report/benchmark/5301-RA-achieving-business-value.asp Also available via SkillSoft website – www.skillsoft.comSee scrolling banner for free copy download

85. Questions and Feedback

86. Thank you!