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Hidden Pathways
thru Chronic Illness
PaCERPaCER (Patient and Community Engagement Research) Program,(Patient and Community Engagement Research) Program,
Cumming School of Medicine, University of CalgaryCumming School of Medicine, University of Calgary
www.pacerinnovates.cawww.pacerinnovates.ca
Yvette Swendson & Chris HyltonYvette Swendson & Chris Hylton
Resolve Conference
Alma Hotel Calgary Oct 5, 2016
MethodologyMethodology
Patient Engagement ResearchPatient Engagement Research
The Hidden Pathways of ChronicThe Hidden Pathways of Chronic
IllnessIllness
Research question:
How do patients make sense of living
through chronic illness?
 Study objective:
Conceptualize and share what patients learn
through their experience with chronic illness,
and expand the clinical understanding of
patients' pathways with chronic illness.
Sample and Data CollectionSample and Data Collection
22 participants
50 to 81 years old, with one or more chronic illnesses
2 focus groups, in the beginning and at the end
7 narrative interviews
Using creative expression (“mind maps”)
Alien LandAlien Land
The shock of losing the life that you wantThe shock of losing the life that you want
What just Happened?
“Life proceeded as normal and then one day a huge,
foreign landscape was before them. The future looks
bleak and the situation impossible to understand.”
“[I feared] anger would grasp me and I could easily get
stuck in my box."
“I can hope that I will not die feeling this way.”
Searching For AnswersSearching For Answers
Searching for answers & solutions: exercise, diet,Searching for answers & solutions: exercise, diet,
alternative treatmentsalternative treatments
Where is the way out?
“[We] were like shoppers in a market place … searching for something
that would be an answer to pain or anger or fear. For some … the
answers did help to ease the pain and anger and fear, but the disease
did not go away.”
“My long days in hospital were spent trying to understand this beast
that was in front of us. I was convinced that if we educated ourselves
about our opponent, we would outsmart him.”
"Getting to know the disease … – fears are dispelled by education."
On Your OwnOn Your Own
This is now me, my responsibilityThis is now me, my responsibility
Am I on my own, is it all up to me now?
“This illness is my journey, now that I am on my own. I will be my
own counselor and take it into my own hands.”
“I needed to come up with my own plan … and do a lot of
research. .” “You have to decide how you're going to feel
about stuff and walk down that path.”
Searching For MeaningSearching For Meaning
Developing new priorities, values, personal meaningDeveloping new priorities, values, personal meaning
What do I want to do in my life now?
"Too often we are overly focused on us. Helping and working
with others … gets us out moving, thinking and contributing to
a more dynamic self."
"When you do the things you love to do, there's a healing
process ... [you can] and make the most of that day."
"In spite of my own issues and chronic illness, I can still be
productive and worthy.”
Presenting A New SelfPresenting A New Self
Integrating illness with your new self for othersIntegrating illness with your new self for others
Which hat do I need to wear for you?
“I started to see my new self through other people's eyes and adjusted
my persona depending on the situation and the people in it. I took
one approach with medical personnel and another with family,
friends and employers.”
"I go to counselling … for advice on how to deal with other people.
Because very often it's not how I deal with my disease, it's how
other people deal with my disease."
“But it is a bit like learning to be a chameleon. You may have to learn
not to speak about your illness with some and hide it from others.”
Not the Boss of MeNot the Boss of Me
Sharing leadership of your healthcare with your teamSharing leadership of your healthcare with your team
Are you on my team?
"I am the expert of me. [I told my doctor], You do not
understand! You aren't dealing with the illness. We need to
explain what we deal with on a daily basis.”
“It is really important to take charge of your own treatment.
They [health care providers] are not always right. … We know
our own bodies better than somebody sitting on the other side
of the table. … Learn to listen to your body."
The Hidden Pathways of Chronic IllnessThe Hidden Pathways of Chronic Illness
Conclusion:Conclusion:
 This study uncovered at least six possible pathways of
patients’ engagement in seeking wellness and health –
victims to survivors.
There is a huge untapped potential for research.
Patient engagement research – a simple and universal
method that can be applied to any patient experiences
and outcome analysis, in multiple health areas.
Disclosure of Potential Conflicts of Interest
The authors have no involvement with industry and cannot
identify any potential conflict of interest.
Funding statement: The project “Patients Matter: Engaging Patients as
Collaborators to Improve Osteoarthritis (OA) Care in Alberta” (2011 –
2013) was funded through the Canadian Foundation for Healthcare
Improvement, in collaboration with the Alberta Health Services.
Acknowledgements: The authors would like to thank the Community Rehabilitation and
Disability Studies Program (CRDS) in the Department of Community Health Sciences
(CHS) at the University of Calgary, the Arthritis Society, and Canadian Arthritis Alliance,
for their support.
Ethics Approval: The University of Calgary Conjoint Health Research Ethics Board has
approved this research study (Ethics ID number 24144).

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Hidden Pathways thru Chronic Illness

  • 1. Hidden Pathways thru Chronic Illness PaCERPaCER (Patient and Community Engagement Research) Program,(Patient and Community Engagement Research) Program, Cumming School of Medicine, University of CalgaryCumming School of Medicine, University of Calgary www.pacerinnovates.cawww.pacerinnovates.ca Yvette Swendson & Chris HyltonYvette Swendson & Chris Hylton Resolve Conference Alma Hotel Calgary Oct 5, 2016
  • 2.
  • 4. The Hidden Pathways of ChronicThe Hidden Pathways of Chronic IllnessIllness Research question: How do patients make sense of living through chronic illness?  Study objective: Conceptualize and share what patients learn through their experience with chronic illness, and expand the clinical understanding of patients' pathways with chronic illness.
  • 5. Sample and Data CollectionSample and Data Collection 22 participants 50 to 81 years old, with one or more chronic illnesses 2 focus groups, in the beginning and at the end 7 narrative interviews Using creative expression (“mind maps”)
  • 6. Alien LandAlien Land The shock of losing the life that you wantThe shock of losing the life that you want What just Happened? “Life proceeded as normal and then one day a huge, foreign landscape was before them. The future looks bleak and the situation impossible to understand.” “[I feared] anger would grasp me and I could easily get stuck in my box." “I can hope that I will not die feeling this way.”
  • 7. Searching For AnswersSearching For Answers Searching for answers & solutions: exercise, diet,Searching for answers & solutions: exercise, diet, alternative treatmentsalternative treatments Where is the way out? “[We] were like shoppers in a market place … searching for something that would be an answer to pain or anger or fear. For some … the answers did help to ease the pain and anger and fear, but the disease did not go away.” “My long days in hospital were spent trying to understand this beast that was in front of us. I was convinced that if we educated ourselves about our opponent, we would outsmart him.” "Getting to know the disease … – fears are dispelled by education."
  • 8. On Your OwnOn Your Own This is now me, my responsibilityThis is now me, my responsibility Am I on my own, is it all up to me now? “This illness is my journey, now that I am on my own. I will be my own counselor and take it into my own hands.” “I needed to come up with my own plan … and do a lot of research. .” “You have to decide how you're going to feel about stuff and walk down that path.”
  • 9. Searching For MeaningSearching For Meaning Developing new priorities, values, personal meaningDeveloping new priorities, values, personal meaning What do I want to do in my life now? "Too often we are overly focused on us. Helping and working with others … gets us out moving, thinking and contributing to a more dynamic self." "When you do the things you love to do, there's a healing process ... [you can] and make the most of that day." "In spite of my own issues and chronic illness, I can still be productive and worthy.”
  • 10. Presenting A New SelfPresenting A New Self Integrating illness with your new self for othersIntegrating illness with your new self for others Which hat do I need to wear for you? “I started to see my new self through other people's eyes and adjusted my persona depending on the situation and the people in it. I took one approach with medical personnel and another with family, friends and employers.” "I go to counselling … for advice on how to deal with other people. Because very often it's not how I deal with my disease, it's how other people deal with my disease." “But it is a bit like learning to be a chameleon. You may have to learn not to speak about your illness with some and hide it from others.”
  • 11. Not the Boss of MeNot the Boss of Me Sharing leadership of your healthcare with your teamSharing leadership of your healthcare with your team Are you on my team? "I am the expert of me. [I told my doctor], You do not understand! You aren't dealing with the illness. We need to explain what we deal with on a daily basis.” “It is really important to take charge of your own treatment. They [health care providers] are not always right. … We know our own bodies better than somebody sitting on the other side of the table. … Learn to listen to your body."
  • 12. The Hidden Pathways of Chronic IllnessThe Hidden Pathways of Chronic Illness
  • 13. Conclusion:Conclusion:  This study uncovered at least six possible pathways of patients’ engagement in seeking wellness and health – victims to survivors. There is a huge untapped potential for research. Patient engagement research – a simple and universal method that can be applied to any patient experiences and outcome analysis, in multiple health areas.
  • 14. Disclosure of Potential Conflicts of Interest The authors have no involvement with industry and cannot identify any potential conflict of interest. Funding statement: The project “Patients Matter: Engaging Patients as Collaborators to Improve Osteoarthritis (OA) Care in Alberta” (2011 – 2013) was funded through the Canadian Foundation for Healthcare Improvement, in collaboration with the Alberta Health Services. Acknowledgements: The authors would like to thank the Community Rehabilitation and Disability Studies Program (CRDS) in the Department of Community Health Sciences (CHS) at the University of Calgary, the Arthritis Society, and Canadian Arthritis Alliance, for their support. Ethics Approval: The University of Calgary Conjoint Health Research Ethics Board has approved this research study (Ethics ID number 24144).

Notas do Editor

  1. This is the first place patients describe. Patients tell of their pain, anger and fears at hearing a diagnosis and immediately finding themselves in a new and alien place. Here is Yvette's journey into the findings about the patient experience in this strange and terrifying place and her description of this alien land. Life proceeded as normal and then one day a huge, foreign landscape was before them. I heard how participants found themselves after a diagnosis of chronic illness in a bleak, unknown territory. The future looks bleak and the situation impossible to understand. Patients with chronic illness can get stuck in this alien land and experience great difficulty finding a way out. Emotions such as anger and fear can threaten to consume the patient living with chronic and multiple illnesses. (from the original Hidden Pathways Report)
  2. “But it is a bit like learning to be a chameleon. You may have to learn not to speak about your illness with some and hide it from others.” “I watched their reactions when I spoke of my illness and started to protect them from what they did not want to hear. I tried to maintain the image of a healthy and happy-go-lucky younger sister. It took time for some of them to get used to my having this illness.” (Sandra – from the original Hidden Pathways Report)
  3. “This is a place where people speak and act with confidence because they know they are in charge of their lives. This is a place where patients talk openly about illness, where they can have a mutually beneficial conversation with medical practitioners as well as other patients. Here you can become the leader in your own life.” (from the original “Hidden Pathways” Report) "I view myself as having the disease not being the disease. The disease isn't who I am, it's just part of what's going on in my life." “It is really important to take charge of your own treatment. They [health care providers] are not always right. … We know our own bodies better than somebody sitting on the other side of the table. … Learn to listen to your body." "I strongly believe one should have the right to make informed choices. I will stand firm on my beliefs and convictions that if I am diagnosed with an illness that is progressive and will leave me in a total state of disability I will certainly choose ... to prolong my life."
  4. From the “impact” article: ‘This research provided unprecedented opportunities for capturing the authentic, under-represented health experiences, in particular because patients were in a position to access this information and interpret it in a unique way.’ ‘PaCER approach generated peer-to-peer relationships that were particularly effective in allowing people discover new things about themselves, their health, and their ways of overcoming their health-related problems. Peer-to-peer research practices often involved sharing the experiences that had never been shared before.’