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Social Recruiting | June 2011
Taking a B2B brand into
     the social space




Social Recruiting | June 2011
People invariably make decisions
based on the people they meet




  Social Recruiting | June 2011
With that in mind, recruitment marketing
can’t be about a process or a campaign;
it has to be about building a RELATIONSHIP
with your target audience




Social Recruiting | June 2011
Social media is a powerful way of
helping to build good relationships;
but it is only one part of the mix




Social Recruiting | June 2011
Combination of OLD and NEW in building
a strong relationship with talent…




Social Recruiting | June 2011
A new model for relationship
     based recruitment


                                 Awareness            Consideration          Participation           Joiner              Ambassador




                                Employer               Employer               Engaged               Onboard              Advocate
                                                       of Choice

                                Advertising            Brand Marketing        Social conversation   Joiner network       Contributor
                                Brand Marketing        Insight                Events/networking     Referral             Referral
                                Social Syndication     Thought Leadership     Relationship          Onboarding           Content source
                                                                              management
                                Talent Research        Connect


                                Know your audience     Build consideration    Treat candidates      Manage the people    Make your social
                                as much as let them    beyond cultural        like customers        who don’t join       recruits your next
                                know you               aspects                                      you as well as the   social recruiters
                                                                                                    people who do




Social Recruiting | June 2011
First you have to convince
     your own people…




Social Recruiting | June 2011
Global brand – Social media isn’t regional, it’s global.
     Resource – who’s going to manage this channel? And conversations?
     Content – what are we going to say? What can we say?
     Risk – what is the worst that could happen? Especially, if we don’t do it?
     Results – what do we see as success?




Social Recruiting | June 2011
Social media has blurred the lines between marketing and recruitment…




Social Recruiting | June 2011
The relationship with graduates

     A clear, target market within defined universities

     Highly competitive marketplace

     Many don’t know what consulting is, let alone Accenture

     Building PROFILE and APPEAL over the longer term

     Providing information and insight, in a fun and rewarding way




Social Recruiting | June 2011
Film Season




                                High Performers
                                We are currently expecting the Accenture Film Season, an integrated graduate marketing
                                campaign featuring a Facebook App.




Social Recruiting | June 2011
Fourfold increase in LIKEs
     15,000 TAB visits
     Students from a good spread of universities
     3,000 applications during the campaign alone!




Social Recruiting | June 2011
The relationship with experienced hires

     A fragmented, dispersed audience

     Not in one place – not everyone is on Linkedin!

     Many consultants know or know of Accenture

     Many assumptions and misconceptions drawn from anecdotes
     and word of mouth

     Insight-driven relationship – Consultants want to know what
     they could be doing…

Social Recruiting | June 2011
Risk Management


                                Advertising & Social Media



                                    Networking Event



                                      Talent Pipeline




Social Recruiting | June 2011
What’s next for us?
   Sharing knowledge and thought leadership

   Creating ongoing candidate relationship management

   Moving from broadcast to conversation

   Ongoing training of our teams

   Managing disappointment…




Social Recruiting | June 2011

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SRCONF 2011 (Quezia Soares)

  • 2. Taking a B2B brand into the social space Social Recruiting | June 2011
  • 3. People invariably make decisions based on the people they meet Social Recruiting | June 2011
  • 4. With that in mind, recruitment marketing can’t be about a process or a campaign; it has to be about building a RELATIONSHIP with your target audience Social Recruiting | June 2011
  • 5. Social media is a powerful way of helping to build good relationships; but it is only one part of the mix Social Recruiting | June 2011
  • 6. Combination of OLD and NEW in building a strong relationship with talent… Social Recruiting | June 2011
  • 7. A new model for relationship based recruitment Awareness Consideration Participation Joiner Ambassador Employer Employer Engaged Onboard Advocate of Choice Advertising Brand Marketing Social conversation Joiner network Contributor Brand Marketing Insight Events/networking Referral Referral Social Syndication Thought Leadership Relationship Onboarding Content source management Talent Research Connect Know your audience Build consideration Treat candidates Manage the people Make your social as much as let them beyond cultural like customers who don’t join recruits your next know you aspects you as well as the social recruiters people who do Social Recruiting | June 2011
  • 8. First you have to convince your own people… Social Recruiting | June 2011
  • 9. Global brand – Social media isn’t regional, it’s global. Resource – who’s going to manage this channel? And conversations? Content – what are we going to say? What can we say? Risk – what is the worst that could happen? Especially, if we don’t do it? Results – what do we see as success? Social Recruiting | June 2011
  • 10. Social media has blurred the lines between marketing and recruitment… Social Recruiting | June 2011
  • 11. The relationship with graduates A clear, target market within defined universities Highly competitive marketplace Many don’t know what consulting is, let alone Accenture Building PROFILE and APPEAL over the longer term Providing information and insight, in a fun and rewarding way Social Recruiting | June 2011
  • 12. Film Season High Performers We are currently expecting the Accenture Film Season, an integrated graduate marketing campaign featuring a Facebook App. Social Recruiting | June 2011
  • 13. Fourfold increase in LIKEs 15,000 TAB visits Students from a good spread of universities 3,000 applications during the campaign alone! Social Recruiting | June 2011
  • 14. The relationship with experienced hires A fragmented, dispersed audience Not in one place – not everyone is on Linkedin! Many consultants know or know of Accenture Many assumptions and misconceptions drawn from anecdotes and word of mouth Insight-driven relationship – Consultants want to know what they could be doing… Social Recruiting | June 2011
  • 15. Risk Management Advertising & Social Media Networking Event Talent Pipeline Social Recruiting | June 2011
  • 16. What’s next for us? Sharing knowledge and thought leadership Creating ongoing candidate relationship management Moving from broadcast to conversation Ongoing training of our teams Managing disappointment… Social Recruiting | June 2011