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Emerging Consumer
Survey Databook 2014
Research InstituteThought leadership from Credit Suisse Research
and the world’s foremost experts
February 2014
Contents
For more information, please contact:
Mujtaba Rana, Vice President
Thematic Equity Research
Credit Suisse Investment Banking
+44 20 7883 3773
mujtaba.rana@credit-suisse.com
	3	Introduction
	 4	 Credit Suisse Consumer Survey Universe
	5	Brazil
	30	 China
	58	 India
	85	 Indonesia
	110	 Mexico
	136	 Russia
	162	 Saudi Arabia
	185	 South Africa
	211	 Turkey
	237	 Appendix: Methodology
	238	 About the survey
	239	 Imprint
	240	 General disclaimer/Important information
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014
Introduction
This Credit Suisse Emerging Consumer Survey Databook provides granular detail of the market
research that underpins the conclusions and themes highlighted in the Credit Suisse Emerging
Consumer Survey 2014, a comprehensive and exclusive study of the consumption patterns and
plans of individuals residing in nine key economies across the emerging world. Specifically, the
markets we have incorporated in this survey are China, India, Brazil, Russia, Mexico, Saudi Arabia,
South Africa, Indonesia and Turkey. In total, these markets account for almost 3.5 billion people.
As comprehensive as this Databook is, we have not provided every aspect of the detail which can
be derived from the survey along the lines of gender, age, city and rural/urban locations. This is
available on request. The pages that follow have focused on income bands as a source of
disaggregation of the responses which was a principal feature of the themes we have explored.
This report builds on work Credit Suisse published on consumption trends in emerging markets
over the past 36 months. The Emerging Consumer Surveys in 2013, 2012 and 2011 were in
themselves an extension to the China Consumer Survey, a publication released annually since
2005. The survey structure and questionnaire used in this previous work has been used as a
template for this project, ensuring both a degree of consistency with previous work and a
comparable dataset across the different countries.
To conduct the primary research for this project, the Credit Suisse Research Institute engaged the
global market research firm Nielsen to advise on the questionnaire construction and to undertake
the interview process on our behalf. Using a global firm with local offices has provided a consistent
approach to this multi-region survey, as well as allowing sufficient flexibility to incorporate questions
specific to the countries concerned.
This survey is designed to capture information regarding the spending patterns (past, present and
future) and general lifestyles and aspirations of the consumers across these markets. The data is
proprietary to Credit Suisse and is based on face-to-face interviews carried out in 91 distinct
regional areas, spread over the nine different countries. Data from such a sample will vary in quality
due to the sampling and non-sampling problems inherent in all surveys. Approximately 1,500
respondents were surveyed for each region, with the largest two markets (India and China) having
a larger sample size of 2,500 each. The male-to-female split between respondents was roughly
50:50 in all cases, with rural-to-urban split varying by country.
A total of 16,000 respondents were screened and surveyed on questions within 12 categories: 1)
general income and wealth, 2) autos, 3) food and beverages, 4) household and personal care, 5)
luxury goods, 6) technology, 7) telecoms, 8) internet, 9) travelling, 10) property, 11) education and
12) healthcare. Detailed results from each of the eight markets are shown in the "Country Specific
Data" section from page 5 onwards. The survey methodology is described in the appendix.
Although each respondent was asked up to 120 questions during the course of the survey, the
Databook aims to present detailed information on those areas which investors may find most
compelling and those which garnered the most thought-provoking ideas during the course of our
study. Certain topics are more pertinent in some markets than others: questions on holiday plans
yielded far more interesting results in Russia and Saudi Arabia than they did in Indonesia, for
instance. Similarly, questions on stock market investments are more pertinent in China than they
are in India. Nevertheless, for the sake of consistency, we have included a standard set of results
for each market in this Databook. Numbered references within the tables, such as A7 and D5,
allude to specific questions surveyed. More detail is available on request.
Mujtaba Rana
Equity Research, Credit Suisse Investment Banking
February2014
CreditSuisseEmergingConsumerSurveyDatabook2014Source:CreditSuisseEmergingConsumerSurvey2014
Credit Suisse Consumer Survey Universe
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 5
Brazil
Missing a beat
The structural optimism among Brazilians again comes across in our survey, but near-term risks do emerge. Brazilian consumers
remain the most upbeat when judged by the balance of respondents who see their personal finances as likely to improve in the next
six months.
However, the more immediate perceptions are less bullish. When asked whether it was a good time to make a major purchase,
Brazilians were the third most pessimistic in our survey – with a net –10% figure claiming it was a bad time. This would be
consistent with the prevailing environment of slower economic growth (2% in 2013), social unrest, higher inflation and lower real
income growth. To a large degree, the buoyant nature of the longer-term optimism might be explained by the ongoing low
unemployment rate and its positive impact on real wage growth. Moreover, the high level of optimism may also be supported by
ongoing government sponsored initiatives, including social programs such Bolsa Familia, Minha Casa Minha Vida (housing
subsidies for low-income consumers) and Minha Casa Melhor (subsidies for purchases by low-income consumers), and ample
credit availability.
Unsurprisingly, however, the actual year-on-year decline in the degree of optimism has been most acute at the lower end of the
income spectrum, as evidenced by a 16% and 36% year-on-year decrease in confidence in the two lowest income brackets we
surveyed. This may be primarily explained by the substantial increase in food inflation during 2013 (5.5% in the last 12 months –
the highest level among all the economies surveyed).
With regard to consumption, momentum continues to favor the discretionary end. The following sectors showed the greatest
momentum in spending: smartphones (+17% versus +11% in our 2012 survey), fashion apparel (+10%), computers (+6%),
internet access (+5%) and smartphone penetration is still relatively low at 45%, suggesting further ample room for growth, with
respondents showing net +8% growth over the coming year. Categories which showed strong forward growth in our 2012 survey,
however, are not forecast to grow as strongly this year – autos (+26% versus –4%), meat (+6% versus –13%) and spirits (+3%
versus –5%) to name but a few. While penetration of the other categories is already high, we expect them to continue growing at
lower rates. More basic spending on beer, carbonated drinks and dairy products declined, which may be explained by the negative
impact of food inflation on lower income consumers.
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 6
Brazil: Brand penetration
Penetration of local and foreign brands through each sector, along with parent company details. Defined
as the percentage of respondents who have purchased that brand in the last 3-12 months.
Red = avg. penetration increasing over 12 months, Green = remaining steady, Blue = decreasing over 12 months.
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent
Listed/
Private
Dairy Nestle 55% 51% 12% 78% 64% -2% 66% 58% Nestlé NESN VX
Dairy Danone 45% 33% 1% 46% 47% 1% 45% 40% Danone BN FP
Dairy Parmalat 25% 34% -6% 47% 42% -4% 36% 38% Parmalat PLT IM
Dairy Batavo 39% 21% -8% 34% 39% 8% 36% 30% Batavo Cooperati private
Dairy Vigor 35% 16% -4% 23% 31% 10% 29% 23% Vigor VIGR3 BZ
Dairy Leco 12% 10% -1% 17% 17% 0% 14% 14% Vigor VIGR3 BZ
Dairy Catupiry 0% 0% 0% 0% 7% 7% 0% 4% Laticínios Catup private
Dairy Philadelphia 1% 1% 0% 9% 6% -13% 5% 4% Kraft Foods Gr KRFT US
Dairy Müller 1% 0% 0% 0% 3% 3% 0% 2% Müller private
Dairy Flora 0% 0% 0% 0% 1% 1% 0% 1% Unilever ULVR LN
Dairy Lactalis 0% 0% 0% 1% 1% 1% 1% 1% Lactalis private
Dairy Anchor 0% 0% 0% 0% 1% 1% 0% 1% Fonterra FCG NZ
Dairy Lurpack 0% 0% 0% 0% 1% 1% 0% 1% Danish Dairy Bo private
Dairy Kraft 0% 1% 1% 8% 0% -11% 4% 0% Kraft Foods Gr KRFT US
Dairy Aviação 1% 0% -1% 1% 0% -6% 1% 0% Gonçalves Salles private
Dairy Fonterra 0% 0% 0% 1% 0% 0% 1% 0% Fonterra FCG NZ
Dairy Perdigão 0% 0% 0% 0% 0% 0% 0% 0% Perdigão private
Dairy Sadia 0% 0% -2% 0% 0% -2% 0% 0% Sadia (BRF-Br) BRFS3 BZ
Dairy Scala 0% 0% 0% 0% 0% -8% 0% 0% Scala Dairy private
Cigarettes Free 10% 7% 7% 30% 32% 32% 20% 20% Souza Cruz (BAT) BATS LN
Cigarettes Hollywood 18% 18% 18% 14% 21% 21% 16% 20% Souza Cruz (BAT) BATS LN
Cigarettes Marlboro 7% 7% 7% 28% 32% 32% 17% 19% Philip Morris In PM US
Cigarettes Derby 25% 27% 27% 5% 5% 5% 15% 16% Souza Cruz (BAT) BATS LN
Cigarettes Dunhill 5% 2% 2% 17% 10% 10% 11% 6% Richemont CFR VX
Cigarettes L&M 4% 4% 4% 8% 4% 4% 6% 4% Philip Morris In MO US
Cigarettes Shelton 0% 1% 1% 0% 6% 6% 0% 4% Philip Morris In PM US
Cigarettes Lucky Strike 2% 1% 1% 3% 4% 4% 2% 2% BAT BATS LN
Cigarettes Hilton 2% 2% 2% 0% 2% 2% 1% 2% BAT BATS LN
Cigarettes Camel 1% 0% 0% 0% 0% 0% 0% 0% R. J. Reynolds T private
Cigarettes Philip Morri 1% 0% 0% 0% 0% 0% 1% 0% Philip Morris In PM US
Soft Drinks Coca-Cola 91% 83% 12% 99% 86% -2% 95% 84% The Coca-Cola KO US
Soft Drinks Guaraná Ant 43% 59% 23% 74% 65% 10% 58% 62% AmBev AMBV4 BZ
Soft Drinks Fanta 51% 43% 18% 54% 43% -5% 53% 43% The Coca-Cola KO US
Soft Drinks Pepsi Cola 12% 16% 1% 21% 21% 10% 17% 19% The Coca-Cola KO US
Soft Drinks Sprite 7% 14% 4% 15% 20% 6% 11% 17% The Coca-Cola KO US
Soft Drinks Kuat 10% 18% 9% 15% 13% -1% 12% 16% The Coca-Cola KO US
Soft Drinks Dolly 22% 14% -11% 5% 12% -2% 13% 13% Ragi Refrigerant private
Soft Drinks Schincariol 8% 15% 5% 4% 2% 0% 6% 9% Brasil Kirin private
Soft Drinks Convenção 14% 8% -4% 8% 8% 4% 11% 8% Primo Schincario private
Soft Drinks Itubaina 4% 3% 1% 1% 2% -2% 3% 2% Brasil Kirin private
Soft Drinks 7-Up 0% 0% 0% 1% 2% 2% 1% 1% PepsiCo PEP US
Soft Drinks Sukita 3% 1% -3% 2% 0% -2% 3% 0% AmBev AMBV4 BZ
Soft Drinks Del Rey 0% 0% -2% 0% 0% 0% 0% 0% Cia Del Rey private
Soft Drinks Lilt 0% 0% 0% 1% 0% 0% 1% 0% The Coca-Cola KO US
Beer Skol 44% 67% 4% 62% 68% -4% 53% 67% AmBev AMBV4 BZ
Beer Brahma 23% 47% 12% 42% 41% -5% 33% 44% AmBev AMBV4 BZ
Beer Antarctica 18% 28% 9% 43% 25% 15% 31% 27% AmBev AMBV4 BZ
Beer Nova Schin 55% 42% 20% 6% 11% 6% 30% 27% Brasil Kirin private
Beer Itaipava 24% 16% 1% 29% 16% -12% 27% 16% Cervejaria Petró private
Beer Heineken 1% 2% 2% 13% 22% 10% 7% 12% Heineken Intl. HEIA NA
Beer Kaiser 5% 7% 1% 1% 5% -5% 3% 6% Avery Brewing private
Beer Bohemia 3% 1% -1% 13% 11% -11% 8% 6% AmBev AMBV4 BZ
Beer Budweiser 0% 1% 1% 7% 7% 7% 4% 4% AmBev AMBV4 BZ
Beer Bavaria 37% 3% 1% 3% 3% -10% 20% 3% Bavaria Brewery Delisted
Beer Devassa 0% 3% 2% 0% 2% -1% 0% 2% Brasil Kirin private
Beer Stella Artoi 0% 0% 0% 6% 3% -1% 3% 2% AmBev AMBV4 BZ
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 7
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent
Listed/
Private
Beer Sol 0% 1% 0% 0% 1% -2% 0% 1% Heineken Intl. HEIA NA
Beer Malzebier 0% 0% 0% 0% 1% 1% 0% 0% AmBev AMBV4 BZ
Beer Crystal 1% 0% -1% 0% 0% 0% 1% 0% Cervejaria Petró private
Beer Erdinger 0% 0% 0% 0% 0% -3% 0% 0% Erdinger Weißbrä private
Beer Miller 0% 0% 0% 3% 0% 0% 1% 0% SABMiller and Mo JV
Beer Tiger 0% 0% 0% 1% 0% 0% 1% 0% Asia Pacific Bre APB SP
Spirits Smirnoff 57% 30% -13% 42% 40% 1% 49% 35% Diageo DGE LN
Spirits Johnnie Walk 10% 8% -20% 45% 42% 9% 28% 25% Diageo DGE LN
Spirits Absolut 7% 6% 5% 25% 34% 30% 16% 20% Pernod Ricard RI FP
Spirits Bacardi 8% 6% 6% 12% 12% 9% 10% 9% Bacardi BACDA US
Spirits Cachaça - 51 18% 11% -7% 2% 7% 3% 10% 9% Companhia Müller private
Spirits J&B 0% 1% 1% 7% 9% 9% 4% 5% Diageo DGE LN
Spirits Cachaça –Vel 6% 3% -2% 0% 7% -4% 3% 5% Indústrias Reuni private
Spirits Campari 7% 3% -11% 4% 4% -1% 5% 4% Campari Grp CPR IM
Spirits Chivas Regal 0% 0% 0% 0% 7% 7% 0% 4% Pernod Ricard RI FP
Spirits Passaport 2% 1% 0% 5% 5% -3% 4% 3% Pernod Ricard RI FP
Spirits Jack Daniels 0% 0% 0% 10% 5% -3% 5% 3% Brown-Forman BF/B US
Spirits Nemiroff 3% 1% -11% 0% 4% 4% 1% 2% Nemiroff private
Spirits Captain Morg 0% 0% 0% 0% 2% 2% 0% 1% Diageo DGE LN
Spirits Malibuu 1% 0% 0% 6% 2% 2% 3% 1% Pernod Ricard RI FP
Spirits Baileys 1% 0% 0% 0% 0% 0% 1% 0% Diageo DGE LN
Spirits Chivas 0% 0% 0% 4% 0% 0% 2% 0% Pernod Ricard RI FP
Spirits Jägermeister 0% 0% 0% 0% 0% 0% 0% 0% Mast-Jägermeiste private
Spirits Jim Beam 1% 0% 0% 0% 0% 0% 1% 0% Beam BEAM US
Spirits Ricard 0% 0% 0% 0% 0% 0% 0% 0% Pernod Ricard RI FP
Bottled Water Bonafont 26% 14% 10% 18% 25% 8% 22% 19% Danone BN FP
Bottled Water Minalba 12% 10% 6% 26% 24% 2% 19% 17% Minalba Alimento private
Bottled Water Lindoya 6% 7% -8% 12% 23% -2% 9% 15% Lindoiano Fontes private
Bottled Water Schincariol 5% 6% 1% 10% 10% 5% 7% 8% Brasil Kirin private
Bottled Water Prata 4% 4% 2% 11% 9% 6% 8% 6% Águas Prata Ltda private
Bottled Water Aqua 2% 1% 0% 6% 4% 4% 4% 3% The Coca-Cola KO US
Bottled Water São Lourenço 5% 0% -1% 11% 1% -4% 8% 1% Nestlé NESN VX
Bottled Water Vital 1% 0% 0% 3% 1% 1% 2% 0% The Coca-Cola KO US
Bottled Water Aquafina 1% 0% 0% 2% 0% 0% 2% 0% PepsiCo PEP US
Bottled Water Dasani 0% 0% 0% 1% 0% 0% 1% 0% The Coca-Cola KO US
Bottled Water Evian 0% 0% 0% 1% 0% 0% 1% 0% Danone BN FP
Bottled Water Vittel 0% 0% 0% 1% 0% 0% 1% 0% Nestlé NESN VX
Autos Fiat 48% 38% -2% 32% 32% 6% 40% 35% Fiat S.p.A F IM
Autos Volkswagen 18% 41% 11% 18% 15% -15% 18% 28% Volkswagen VOW3 GR
Autos GM 7% 14% -1% 8% 13% -4% 8% 14% General Motors GM US
Autos Ford 9% 6% -6% 10% 11% 8% 10% 9% Ford Motor F US
Autos Citroen 2% 0% 0% 5% 5% 5% 4% 3% PSA Peugeot Citr UG FP
Autos Renault 0% 0% 0% 2% 5% -1% 1% 2% Renault S.A. RNO FP
Autos Honda 17% 0% -1% 2% 4% -1% 10% 2% Honda Motor 7267 JP
Autos Peugeot 0% 1% 1% 4% 3% -3% 2% 2% PSA Peugeot Citr UG FP
Autos Hyundai 0% 0% 0% 4% 3% 2% 2% 2% Hyundai Motor 005380 KS
Autos Merc-Benz 0% 0% 0% 1% 2% 2% 1% 1% Daimler AG DAI GR
Autos Toyota 0% 0% -1% 4% 2% -2% 2% 1% Toyota Motor 7203 JP
Autos Audi 0% 0% 0% 0% 2% 2% 0% 1% Audi (Volkswagen VOW3 GR
Autos BMW 0% 0% 0% 0% 1% 1% 0% 1% BMW BMW GR
Autos Nissan 0% 0% 0% 6% 1% 1% 3% 1% Nissan Motor 7201 JP
Autos Volvo 0% 0% 0% 0% 1% 1% 0% 1% AB Volvo VOLVB SS
Autos Mitsubishi 0% 1% 1% 0% 0% 0% 0% 0% Mitsubishi Motor 7211 JP
Autos Kia 0% 0% -1% 2% 0% -2% 1% 0% Kia Motors 000270 KS
Autos Seat 0% 0% 0% 0% 0% 0% 0% 0% SEAT (Volkswagen VOW3 GR
Autos Subaru 0% 0% 0% 0% 0% 0% 0% 0% Fuji Heavy Ind 7270 JP
Cosmetics Natura 44% 46% 14% 69% 66% 12% 56% 56% Natura Cosmético NATU3 BZ
Cosmetics Avon 59% 70% 17% 50% 39% -9% 54% 55% Avon Products, I AVP US
Cosmetics Boticário 24% 17% 11% 60% 57% 31% 42% 37% O Boticário private
Cosmetics Dove 15% 18% -16% 38% 45% 6% 26% 32% Unilever ULVR LN
Cosmetics Lux 26% 35% 3% 21% 18% 7% 23% 27% Unilever ULVR LN
Cosmetics Nivea 19% 9% 2% 40% 40% 24% 30% 25% Beiersdorf BEI GR
Cosmetics Johnson & Jo 26% 11% -10% 38% 28% 5% 32% 20% Johnson & Johnso JNJ US
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 8
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent
Listed/
Private
Cosmetics L´Oreal 4% 3% -1% 27% 19% -1% 15% 11% L'Oréal OR FP
Cosmetics Chanel 0% 0% 0% 4% 10% 10% 2% 5% Chanel S.A. private
Cosmetics Mary Kay 0% 0% 0% 0% 10% 10% 0% 5% Mary Kay, 5698C US
Cosmetics Vult 0% 1% 0% 9% 6% 4% 5% 3% Vult Cosmetics private
Cosmetics Vita Derm 1% 0% 0% 3% 5% 3% 2% 3% Vita Derm private
Cosmetics Biotherm 0% 0% 0% 1% 4% 4% 1% 2% Biotherm (L'Oréa OR FP
Cosmetics Lancôme 0% 0% 0% 8% 4% 0% 4% 2% Lancôme Paris private
Cosmetics Neutrogena 0% 0% 0% 0% 4% 4% 0% 2% Johnson & Johnso JNJ US
Cosmetics Olay 0% 0% 0% 2% 3% 3% 1% 2% Procter & Gamble PG US
Cosmetics Ponds 0% 0% 0% 0% 3% 3% 0% 2% Unilever ULVR LN
Cosmetics Maybelline 0% 0% 0% 1% 3% 3% 1% 1% L'Oréal OR FP
Cosmetics Estée Lauder 0% 0% 0% 1% 2% 2% 1% 1% Estée Lauder Com EL US
Cosmetics Marcelo Beau 0% 0% 0% 2% 2% 2% 1% 1% Marcelo Beauty C private
Cosmetics Amway 0% 1% 1% 0% 1% 1% 0% 1% Amway (Alticor) private
Cosmetics Artistry 0% 0% 0% 0% 1% 1% 0% 0% Access Business private
Cosmetics Clinique 0% 0% 0% 5% 1% 1% 2% 0% Clinique Laborat NYSE EL
Cosmetics Max Factor 0% 0% 0% 0% 0% 0% 0% 0% Procter & Gamble PG US
Cosmetics Clarins 0% 0% 0% 1% 0% 0% 1% 0% Clarins Grp private
Cosmetics Covergirl 0% 0% 0% 2% 0% 0% 1% 0% Procter & Gamble PG US
Sportswear Adidas 24% 67% 52% 22% 44% 19% 23% 56% Adidas ADS GR
Sportswear Nike 28% 32% 22% 38% 56% 21% 33% 44% Nike, NKE US
Sportswear Puma 3% 6% 3% 7% 29% 25% 5% 17% Puma SE PUM GR
Sportswear Reebok 3% 10% -4% 10% 21% 3% 6% 15% Reebok (Adidas) ADS GR
Sportswear Olympikus 13% 12% 3% 23% 18% 5% 18% 15% Vulcabrasǀazalei VULC3 BZ
Sportswear Mizuno 2% 6% -4% 2% 24% 13% 2% 15% Mizuno 8022 JP
Sportswear Penalty 3% 5% 4% 2% 9% 9% 2% 7% Penalty private
Sportswear Fila 4% 5% 4% 3% 8% -11% 3% 6% Fila. private
Sportswear Topper 3% 5% 3% 8% 6% 6% 5% 6% Topper (Alpargat private
Sportswear Diadora 1% 2% 2% 0% 7% 7% 1% 4% Diadora private
Sportswear Umbro 0% 3% 2% 0% 6% 6% 0% 4% Umbro (Iconix) ICON US
Sportswear Wilson 0% 1% 1% 0% 6% 6% 0% 3% Wilson Sporting AMEAS FH
Sportswear Speedo 0% 1% 1% 0% 5% 5% 0% 3% Speedo Intl. (Pe private
Sportswear Le Coq Sport 0% 0% 0% 0% 4% 4% 0% 2% Le Coq Sportif private
Sportswear Asics 0% 1% 1% 0% 3% 3% 0% 2% ASICS 7936 JP
Sportswear Champion 0% 0% -9% 3% 3% 3% 1% 1% HanesBrands HBI US
Sportswear Kappa 0% 0% 0% 3% 1% 1% 1% 1% Kappa private
Sportswear K-Swiss 0% 0% 0% 3% 1% 1% 1% 1% K-Swiss, Inc (E- private
Sportswear Converse 1% 0% -1% 0% 1% 1% 1% 0% Nike, NKE US
Sportswear Fred Perry 0% 0% 0% 2% 0% 0% 1% 0% Fred Perry private
Sportswear Timberland 0% 0% -1% 6% 0% -7% 3% 0% Timberland LLC VFC US
Handsets Samsung 16% 31% 19% 32% 34% 14% 24% 32% Samsung Electron 005930 KS
Handsets Nokia 55% 38% 2% 28% 22% -3% 42% 30% Nokia NOK1V FH
Handsets Motorola 10% 16% 0% 11% 10% -27% 11% 13% Motorola, MSI:US
Handsets LG 11% 9% -9% 12% 13% 4% 12% 11% LG Electronics 066570 KS
Handsets Apple 0% 0% 0% 8% 8% 6% 4% 4% Apple AAPL US
Handsets Blackberry 0% 0% 0% 6% 4% 4% 3% 2% BlackBerry BBRY US
Handsets Sony Ericsso 2% 1% -9% 1% 3% -1% 2% 2% Sony Mobile Com 6758 JP
Handsets Alcatel 0% 2% 2% 1% 1% 1% 1% 1% Alcatel-Lucent ALU FP
Handsets Huawei 0% 0% 0% 0% 2% 2% 0% 1% Huawei Tech private
Handsets Google 0% 0% 0% 0% 1% 1% 0% 1% Google GOOG US
Handsets Philips 0% 0% 0% 0% 0% 0% 0% 0% Koninklijke Phil PHIA NA
Handsets Sharp 0% 0% 0% 1% 0% 0% 1% 0% Sharp 6753 JP
Handsets Siemens 1% 0% 0% 0% 0% 0% 0% 0% Siemens AG SIE GR
Handsets NEC 0% 0% 0% 0% 0% 0% 0% 0% NEC 6701 JP
Handsets Panasonic 0% 0% 0% 0% 0% 0% 0% 0% Panasonic 6752 JP
TV Samsung 63% 28% -10% 35% 51% -13% 49% 39% Samsung Electron 005930 KS
TV Panasonic 2% 35% 34% 0% 5% 5% 1% 20% Panasonic 6752 JP
TV LG 11% 11% 0% 18% 11% 0% 14% 11% LG Electronics 066570 KS
TV Sony 8% 2% -14% 23% 17% 6% 16% 10% Sony 6758 JP
TV Philips 2% 7% -4% 0% 0% 0% 1% 4% Koninklijke Phil PHIA NA
TV Toshiba 4% 6% 0% 0% 0% 0% 2% 3% Toshiba 6502 JP
TV Sanyo 1% 1% -1% 0% 0% 0% 1% 1% SANYO Electric 6764 JP
TV Sharp 1% 1% -1% 6% 0% 0% 3% 1% Sharp 6753 JP
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 9
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent
Listed/
Private
TV Mitsubishi 1% 0% -2% 0% 0% 0% 1% 0% Mitsubishi Elect 6503 JP
Computers Samsung 45% 20% -33% 50% 30% 30% 47% 25% Samsung Electron 005930 KS
Computers Apple 2% 6% 5% 6% 22% -5% 4% 14% Apple AAPL US
Computers Positivo 11% 15% 15% 0% 4% 4% 5% 10% Positivo Informá POSI3 BZ
Computers HP 2% 3% 1% 11% 10% 10% 7% 6% HP HPQ US
Computers Sony 0% 2% -1% 0% 6% 6% 0% 4% Sony 6758 JP
Computers LG 0% 1% 1% 0% 7% 7% 0% 4% LG Electronics 066570 KS
Computers Acer 13% 5% 4% 0% 0% 0% 7% 3% Acer 2353 TT
Computers ASUS 0% 3% 3% 0% 2% 2% 0% 2% Asus 2357 TT
Computers Philips 2% 1% -5% 0% 3% -8% 1% 2% Koninklijke Phil PHIA NA
Computers DELL 5% 1% -1% 0% 2% -9% 2% 2% Dell private
Computers Toshiba 1% 1% -2% 0% 2% 2% 1% 2% Toshiba 6502 JP
Computers Motorola 0% 0% 0% 0% 2% 2% 0% 1% Motorola, MSI:US
Computers Sharp 0% 1% 0% 0% 0% 0% 0% 0% Sharp 6753 JP
Computers Compaq 1% 0% 0% 0% 0% 0% 1% 0% HP HPQ US
Computers Itautec 1% 0% 0% 6% 0% 0% 3% 0% Itautec ITEC3 BZ
Computers Semp Toshiba 1% 0% 0% 0% 0% 0% 1% 0% Toshiba 6502 JP
Fashion C & A Marisa 48% 54% 17% 36% 30% 8% 42% 42% C&A private
Fashion Renner 12% 27% 7% 29% 34% 13% 20% 31% Lojas Renner S.A LREN3 BZ
Fashion Lacoste 2% 13% 13% 6% 25% 20% 4% 19% Lacoste private
Fashion Calvin Klein 1% 3% 3% 10% 18% 10% 5% 11% Phillips-Van Heu PVH US
Fashion Hering 7% 5% 4% 24% 13% 2% 16% 9% CIA HERING HGTX3 BZ
Fashion Levi's 0% 2% 2% 0% 16% 16% 0% 9% Levi Strauss & private
Fashion Forum 1% 1% 0% 10% 17% 3% 5% 9% Colcci private
Fashion TNG 4% 3% 3% 16% 15% -3% 10% 9% TNG Comércio de private
Fashion ZARA 0% 1% 0% 5% 15% 12% 3% 8% Industria de Dis ITX SM
Fashion Louis Vuitto 0% 0% 0% 5% 15% 15% 3% 8% LVMH MC FP
Fashion Dolce & Gabb 1% 2% -1% 10% 12% 7% 6% 7% Dolce & Gabbana private
Fashion Hugo Boss 1% 3% 3% 8% 10% 6% 4% 7% Hugo Boss AG BOSS GR
Fashion Armani 0% 0% 0% 2% 13% 11% 1% 7% Giorgio Armani S private
Fashion Gucci 0% 1% 1% 9% 12% 12% 5% 7% Gucci Grp GUCG US
Fashion Polo Ralph L 0% 1% -6% 10% 11% 7% 5% 6% Ralph Lauren RL US
Fashion Guess 0% 1% 0% 2% 11% 11% 1% 6% Guess GES US
Fashion Tommy Hilfig 0% 0% 0% 3% 11% 11% 2% 6% Phillips-Van Heu PVH US
Fashion Pierre Cardi 0% 2% -2% 8% 8% 4% 4% 5% Société de Gesti private
Fashion Christian Di 1% 0% 0% 2% 7% 2% 2% 4% LVMH MC FP
Fashion Carmim 0% 0% 0% 2% 7% 2% 1% 4% Carmim private
Fashion Dunhill 0% 1% 1% 0% 6% 6% 0% 3% BAT BATS LN
Fashion Kenzo 0% 2% 2% 5% 4% 4% 3% 3% LVMH MC FP
Fashion Prada 0% 0% -3% 7% 4% 4% 3% 2% Prada S.p.A. 1913 HK
Fashion Hermes 8% 1% 0% 2% 2% 2% 5% 2% Hermès Intl. S.A RMS FP
Fashion Givenchy 0% 0% 0% 2% 3% 3% 1% 1% LVMH MC FP
Fashion Goldlion 0% 0% 0% 0% 2% 2% 0% 1% Goldlion Holding 533 HK
Fashion H&M 0% 1% 0% 0% 1% 1% 0% 1% H & M Hennes & M HMB SS
Fashion Mango 0% 0% 0% 3% 1% 1% 2% 1% Punto Fa, S.L. private
Fashion Escada 0% 0% 0% 0% 1% 1% 0% 1% Escada ESC GR
Fashion Iódice 0% 0% 0% 4% 1% 1% 2% 1% Valdermar Iodice private
Fashion Osmoze 1% 0% 0% 0% 1% -2% 0% 1% Osmoze Grp private
Fashion Y.S.L. 0% 0% 0% 0% 1% 1% 0% 0% Yves Saint Laure private
Fashion Burberry 0% 0% 0% 0% 0% 0% 0% 0% Burberry Grp BRBY LN
Fashion Levi’s 1% 0% 0% 15% 0% 0% 8% 0% Levi Strauss & private
Fashion Valentino 1% 0% 0% 4% 0% 0% 2% 0% Valentino SpA VLNT IM
Fashion Versace 0% 0% 0% 6% 0% 0% 3% 0% Gianni Versace S GIAN IM
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 10
Brazil: Demographics
Figure 1: A6. Could you please tell me your age? Figure 2: N2. What is your total after tax monthly income?
Note: Sample size: 1,500 respondents across 5 geographical regions
Figure 3: Urban / Rural split Figure 4: Male / Female split
Figure 5: A9. How many people live in your household?
% of respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer not
to answer
D.K
1 5 0 15 8 4 4 0 0 0 0 6 2
2 17 25 21 19 18 15 17 12 6 7 17 12
3 29 38 26 29 31 31 34 20 24 23 24 23
4 29 38 20 24 30 29 27 43 30 28 30 26
5 or more 21 0 19 20 17 20 23 25 40 42 24 37
Mean 3.46 3.13 3.06 3.29 3.40 3.47 3.56 3.80 4.04 4.05 3.49 3.84
32
41
17
10
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%ofrespondents
8
15
34
14
8
5
3 3
0
10
20
30
40
BetweenR$
490-R$
1,141
BetweenR$
1,142-R$
1,630
BetweenR$
1,631-R$
3,260
BetweenR$
3,261-R$
4,890
BetweenR$
4,891-R$
6,520
BetweenR$
6,521-R$
8,150
BetweenR$
8,151-R$
11,410
Morethan
R$11,411
%ofrespondents
30
70
0
20
40
60
80
100
Rural Urban
%ofrespondents
50 50
0
10
20
30
40
50
60
Male Female
%ofrespondents
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 11
Figure 6: A15. In your opinion is now a good time to make a major purchase?
Figure 7: A15 (b) – In your opinion is now a good time to make a major purchase? Percentage of respondents who are positive
minus percentage who are negative..
Figure 8: A16. Do you think the state of your own finances over the next 6 months will be better, worse or about the same?
Figure 9: A16 (b) – Do you think the state of your own finances over the next 6 months will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative..
Source: Credit Suisse emerging markets consumer survey.
NB: Income brackets based on average monthly household income.
0 6 7
25 26 27
42 45 41
50 40
38
50 55 58
46 43 46
44
47
21 18 12 10 9
0%
20%
40%
60%
80%
100%
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Excellent time Good time Not such a good time A bad time
-42
-46
-40
-12
-4
-9
12
-7
-60
-40
-20
0
20
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
63
45
56 63 58
72 69 72 70
38
50
42 33 41
27 30 28 30
0%
20%
40%
60%
80%
100%
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Better About the same Worse
63
40
54
59 57
70 68 72 70
0
15
30
45
60
75
90
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 12
Brazil: Income and Other
Figure 10: N1. What savings or investment channels, if any, does your household use to save money?
% of
respondents (by
income bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Bank account 34 22 22 27 32 40 45 52 42 46 23 26
Life insurance 6 11 2 4 5 7 9 10 14 13 5 7
Stock market 2 0 0 2 2 3 1 2 1 6 3 0
Cash 10 11 4 5 11 7 15 15 13 13 12 12
Mutual Fund 2 11 1 1 2 1 1 1 2 0 4 2
Treasury Bond 2 0 1 1 2 1 3 1 0 4 3 4
Property 3 0 0 2 2 5 2 4 10 15 6 2
No savings 41 44 70 58 44 37 24 15 17 4 45 47
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
Figure 11: N3. To what extent has your household income changed in the last 12 months?
Declined > 20% 2 0 5 5 2 1 1 2 0 0 3 2
-10% to -20% 4 0 11 6 3 3 5 2 2 5 3 7
-10% to flat 8 25 10 8 7 7 9 6 4 9 8 9
Unchanged 62 38 55 61 66 65 44 54 54 51 76 70
Flat to +10% 14 0 9 13 13 18 20 19 24 19 6 5
+10 to +20% 6 38 9 5 5 2 12 11 10 7 3 2
+20 to +30% 2 0 0 2 2 3 6 4 4 0 0 0
30%+ 1 0 2 0 1 0 2 1 2 9 1 0
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
Figure 12: N4. In what way do you expect your household income to change in the next 12 months?
Declined > 20% 1 13 1 0 1 0 1 0 0 0 0 2
-10% to -20% 2 0 4 3 1 1 2 0 2 0 3 2
-10% to flat 2 13 3 1 2 3 3 5 0 2 1 0
Unchanged 34 13 42 43 37 29 23 28 16 21 26 40
Flat to +10% 30 25 21 32 31 35 27 21 30 42 28 23
+10 to +20% 18 13 16 8 18 18 20 22 30 16 25 19
+20 to +30% 8 25 9 6 6 10 14 14 14 2 10 2
30%+ 6 0 4 6 4 3 10 10 8 16 5 7
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
Figure 13: N5. What proportion of your spending is done via credit cards?
0-5% 5 13 5 3 5 6 4 5 0 12 1 2
6-10% 9 13 4 8 10 9 14 10 12 5 2 9
11-15% 5 13 3 5 4 7 8 7 8 5 1 2
16-20% 7 0 3 3 7 9 8 9 6 9 8 12
21-25% 11 0 8 6 11 15 15 15 10 9 12 2
More than 25% 26 13 7 18 25 28 32 42 54 58 33 7
No credit card 34 50 62 53 36 23 18 11 8 2 25 51
Mean % exp 21 13 17 20 20 20 20 22 24 23 25 17
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
Figure 14: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 24 0 19 22 21 27 28 25 28 36 21 20
Staying the same 57 100 61 58 62 49 52 51 57 50 65 52
Decreasing 19 0 21 20 18 24 20 23 15 15 14 28
Base : Unwtd 994 4 44 104 321 168 93 72 46 42 79 21
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 13
Figure 15: N10: How effective is your government at solving problems that relate to you?
Very effective 2 13 3 2 2 3 2 1 4 0 3 0
Quite effective 16 25 30 20 14 15 19 11 18 7 11 14
Not very effective 30 63 20 28 30 31 33 43 42 33 30 23
Not at all effective 45 0 39 43 51 47 42 43 30 51 40 35
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
Figure 16: N11: Do you think that more economic growth will lead to a changed political system?
Yes 55 76 49 57 54 64 61 56 66 46 45 30
No 40 13 41 39 43 33 36 42 30 52 41 47
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
Figure 17: N12: What do you feel is the biggest risk to your country?
Political risk 46 36 49 44 47 47 41 47 46 39 42 53
Military risk 9 18 11 10 9 6 11 8 5 10 14 13
Social risk 15 27 17 16 16 16 17 10 17 9 14 7
Economic risk 20 18 13 21 19 22 21 21 18 20 22 15
Domestic instability
risk
10 0 10 9 8 9 11 14 14 22 9 12
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
Figure 18: N13: Do you feel that buying domestic brands supports your nation?
Yes 79 63 77 85 79 82 87 82 86 70 69 53
No 17 38 15 12 20 17 10 17 8 31 16 26
Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 14
Brazil: Automobiles
Figure 19: B1. Does your household currently own a car that is driven for personal use?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Yes 54 38 20 31 47 68 84 80 98 92 70 62
No 46 63 80 69 53 32 16 20 3 8 30 38
Figure 20: B2. Does your household own a motorcycle / 2-wheeler for personal use?
Yes 15 13 10 10 13 22 18 27 13 16 14 21
No 85 88 90 90 87 78 82 73 88 84 86 79
Figure 21: B3. How many cars do you own in your household?
1 70 100 96 94 87 73 71 42 28 14 53 71
2 22 0 4 6 11 22 25 47 41 40 34 17
3 or more 8 0 0 0 2 5 4 12 31 46 13 13
Figure 22: B7. How did you finance it?
All Cash 27 33 57 42 25 24 23 25 15 51 23 21
Cash + Credit 52 33 17 40 51 58 60 63 77 26 53 50
All Auto loan 13 33 13 12 19 14 11 5 8 11 11 8
Base : Unwtd 747 3 23 65 220 130 84 60 39 35 64 24
Figure 23: B10. Will you or your family purchase or replace a passenger car in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
Figure 24: B4. What brand is the car your household last purchased?
Fiat 35 33 39 43 38 30 37 22 38 37 30 33
Volkswagen 21 67 30 25 23 22 17 25 8 11 22 21
GM 17 0 22 20 15 22 19 18 13 9 9 21
Ford 11 0 9 9 12 8 15 13 10 11 13 13
Renault 5 0 0 0 6 5 5 3 5 6 8 0
Citroen 2 0 0 0 1 2 0 7 8 0 2 8
Toyota 1 0 0 0 0 1 0 3 0 3 2 4
Base : Unwtd 747 3 23 65 220 130 84 60 39 35 64 24
0
5
7
4
6
11
5
10
21
13
11 11
16
21
19
21
10
21
13
15 16
26
21 20 21
25 2425
19
17
22
25
27
21
30
16
50
44 44
28
22 22
27
23
8
0
10
20
30
40
50
60
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Income Bracket
Definitely will Probably will Not sure Probably won’t Definitely won’t
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 15
Figure 25: B16. How do you plan to finance the upcoming car purchase?
All Cash 16 0 17 21 10 16 10 35 13 38 11 29
Cash + Credit 64 100 50 34 72 65 73 60 88 63 78 57
All Credit 16 0 17 39 14 18 17 5 0 0 11 0
D.K. 4 0 17 5 4 2 0 0 0 0 0 14
Base : Unwtd 291 1 18 38 93 51 30 20 8 16 9 7
Figure 26: B17. How much do you plan to spend on the car you or your household is planning to purchase?
Upto R$ 10000 6 0 11 13 3 6 7 0 25 0 0 0
R$ 10001 - 15000 16 0 28 34 12 14 13 15 13 0 22 0
R$ 15001 - 20000 20 0 17 24 26 18 10 25 13 0 22 29
R$ 20001 - 30000 32 0 22 13 48 27 40 15 25 31 0 29
More than R$ 30000 21 0 11 11 5 27 27 45 25 69 44 14
Base : Unwtd 291 1 18 38 93 51 30 20 8 16 9 7
Figure 27: B15. Which car brand are you most likely purchase?
Foreign 98 100 100 97 99 100 100 100 75 100 100 86
Fiat 28 0 33 44 23 29 35 25 0 11 20 57
Volkswagen 29 100 25 33 38 22 26 20 25 22 40 0
GM 13 0 17 5 12 22 13 10 25 11 10 0
Local 0 0 0 0 0 0 0 0 13 0 0 0
Base : Unwtd 291 1 18 38 93 51 30 20 8 16 9 7
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 16
Brazil: Food & Beverage
Figure 28: C1. Have you purchased any of these products in the last 3 months?
% of respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Drinks: Yes 94 100 96 92 94 97 97 98 93 83 93 85
Drinks: No 6 0 4 8 6 3 3 2 7 17 7 15
Drinks: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Beer: Yes 59 63 55 51 55 67 66 72 78 80 57 33
Beer: No 41 38 45 49 45 33 34 28 22 20 43 68
Beer: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Bottled Water: Yes 59 63 40 53 58 66 77 75 76 67 47 43
Bottled Water: No 41 38 60 47 42 34 23 25 24 33 53 58
Bottled Water:Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Spirits: Yes 30 25 25 23 25 39 37 33 61 53 23 20
Spirits: No 70 75 75 77 75 61 63 67 39 47 77 80
Spirits: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Dairy: Yes 90 100 87 87 91 90 91 98 98 87 84 83
Dairy: No 10 0 13 13 9 10 9 2 2 13 16 18
Dairy: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Figure 29: C2. Which brands of the following have you purchased in the last 3 months?
Drinks - Foreign 59 57 57 55 60 62 55 60 57 68 58 57
Coca-Cola 32 30 29 30 32 34 32 34 29 30 31 31
Drinks - Local 41 43 43 45 40 38 45 40 43 32 42 42
Guarana Antartic 21 26 19 18 21 22 24 28 25 17 24 24
Dolly 6 0 8 7 5 5 7 4 5 3 4 6
Drinks - Base 1,145 8 95 163 383 170 89 63 38 25 77 34
Beer - Foreign 10 0 4 4 9 10 12 11 14 23 15 5
Beer - Local 90 100 96 96 91 90 88 89 86 77 85 95
Skol 32 31 27 30 33 31 39 31 28 34 32 38
Brahma 21 23 17 22 24 21 20 15 28 9 16 14
Antartica 11 15 12 10 10 12 9 10 9 16 13 14
Itaipava 10 0 12 11 8 9 11 10 9 0 14 19
Beer - Base 717 5 54 91 226 118 61 46 32 24 47 13
Water - Foreign 1 0 0 3 1 1 0 0 2 6 3 0
Water - Local 97 80 100 94 98 95 96 99 95 94 96 100
Crystal 20 20 23 25 20 17 15 19 24 34 11 37
Bonafont 16 0 20 7 18 18 14 20 14 9 20 7
Minalba 14 0 10 10 16 11 12 14 19 9 22 11
Water - Base 718 5 40 93 238 116 71 48 31 20 39 17
Spirits - Foreign 70 50 29 56 67 74 73 71 87 68 88 73
Smirnoff 23 50 16 14 28 29 25 23 18 12 15 13
Johnnie Walker 14 0 3 14 13 10 8 15 21 24 27 33
Spirits - Local 27 50 65 44 30 24 21 25 10 32 12 20
Cachaca - 51 6 0 13 12 6 4 6 4 1 4 2 7
Conhaques 4 0 6 10 3 6 6 4 0 0 2 0
Spirits - Base 361 2 25 40 102 69 34 21 25 16 19 8
Dairy - Foreign 45 71 42 43 46 44 46 51 46 42 46 40
Nestle 17 29 19 17 19 17 17 21 16 16 13 11
Dairy - Local 54 29 58 56 54 54 53 49 52 58 54 54
Qualy 15 24 18 17 17 14 11 15 11 22 12 20
Dairy - Base 1,094 8 86 154 372 158 84 63 40 26 70 33
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 17
Figure 30: C3. Do you expect to spend more on any of these products in the next 12 months?
% of respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Drinks: Yes 28 13 15 19 31 33 36 41 29 13 37 5
Drinks: No 72 88 85 81 69 67 64 59 71 87 63 95
Drinks: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Beer: Yes 16 0 18 12 16 14 16 25 22 17 20 5
Beer: No 84 100 82 88 84 86 84 75 78 83 80 95
Beer: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Water: Yes 31 0 18 21 31 41 41 44 37 30 29 8
Water: No 69 100 82 79 69 59 59 56 63 70 71 93
Water: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Spirits: Yes 7 0 6 8 5 7 10 11 10 10 6 3
Spirits: No 93 100 94 92 95 93 90 89 90 90 94 98
Spirits: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Dairy: Yes 39 25 28 27 40 44 48 53 46 37 47 18
Dairy: No 61 75 72 73 60 56 52 47 54 63 53 83
Dairy: Base 1,218 8 99 177 408 176 92 64 41 30 83 40
Figure 31: C4. What % of your diet is made up of meat?
0% 1 13 1 1 2 1 0 0 0 3 1 0
0-5% 11 38 19 18 9 10 5 13 20 7 2 5
6-15% 36 38 40 40 41 35 34 38 24 30 14 20
16-25% 24 0 19 20 25 26 28 16 32 23 33 23
More than 25% 21 13 11 14 18 23 29 31 22 30 33 30
Figure 32: C5. How do you think your meat consumption is likely to change over the next 12 months?
Figure 33: C5 (b) – Percentage of respondents planning on consuming more meat minus respondents planning less
Source: Credit Suisse emerging markets consumer survey
19 19 14 14 20 16 20
13
75
70 69 77 74
71
58
68
80
0
11 10 10 12 9
26
0%
20%
40%
60%
80%
100%
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
Plannedspendonmeatin12
months(%ofpop.likelyto
changeintake)
More The same Less
26
8 9
4
2
11
-10
8
6
-20
-10
0
10
20
30
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
Net%ofrespondents
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 18
Figure 34: C6. What level of inflation have you seen over the past 12 months on basic food and drink?
Below 1% 1 0 1 0 1 2 0 0 0 0 0 0
1-3% 10 13 5 11 12 11 14 14 10 0 5 3
3-5% 16 0 15 13 17 18 26 20 24 30 4 5
5-7% 14 0 16 9 17 18 15 23 15 7 4 3
7-10% 12 0 10 11 14 10 15 5 12 23 11 8
Above 10% 28 75 25 39 26 27 21 30 22 20 28 40
Haven’t noticed any 5 0 2 3 4 4 4 5 7 0 22 3
D.K. 13 13 25 14 9 10 4 3 10 20 28 40
Base : Unwtd 1,218 8 99 177 408 176 92 64 41 30 83 40
Figure 35: C7. How sensitive are you to rising food and drink prices generally?
Very sensitive 57 88 62 66 59 53 48 45 49 40 52 63
Somewhat sensitive 36 0 33 27 37 40 46 41 32 47 35 28
Somewhat not
sensitive
7 13 5 7 4 6 7 14 17 13 13 5
Not at all sensitive 0 0 0 0 0 0 0 0 2 0 0 5
Base : Unwtd 1,218 8 99 177 408 176 92 64 41 30 83 40
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 19
Brazil: Home & Personal Care
Figure 36: E1. Have you purchased any of these products in the last 3 months?
% of respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Tissues: Yes 91 100 95 94 93 88 92 90 89 83 81 78
Tissues: No 9 0 5 6 7 12 8 10 11 18 19 22
Tissues: Base 1,354 7 110 206 459 201 93 70 46 40 86 36
Fem Hygiene: Yes 85 40 83 82 85 82 98 85 83 94 91 91
Fem Hygiene: No 15 60 17 18 15 18 2 15 17 6 9 9
Fem Hygiene: Base 670 5 53 111 224 99 44 27 23 17 45 22
Cosmetics: Yes 82 57 75 77 85 82 87 91 78 78 78 75
Cosmetics: No 18 43 25 23 15 18 13 9 22 23 22 25
Cosmetics: Base 1,354 7 110 206 459 201 93 70 46 40 86 36
Figure 37: E2. Which brands have you purchased in the last 3 months?
Tissues - Foreign 24 0 16 14 20 30 30 30 46 17 34 22
Scott 13 0 8 9 12 16 16 19 15 15 11 16
Kleenex 4 0 3 1 3 5 4 3 11 2 8 2
Tissues - Local 73 100 78 83 76 68 66 69 52 83 65 73
Personal 35 56 35 42 37 30 31 32 27 33 35 33
Neve 24 22 20 20 22 26 24 34 21 33 24 31
Tissues - Base 1,227 7 104 194 425 176 86 63 41 33 70 28
Fem Hygiene - Foreign 43 50 41 41 45 39 35 43 62 45 45 50
Always 32 0 35 34 34 28 24 22 31 30 37 41
Fem Hygiene - Local 56 50 56 59 54 60 65 57 38 50 55 50
Sempre Livre 25 0 27 35 23 30 24 22 12 20 14 26
Intimus Gel 16 0 12 12 16 16 22 19 12 10 23 21
Fem Hygiene - Base 570 2 44 91 190 81 43 23 19 16 41 20
Cosmetics - Foreign 62 60 65 64 60 61 57 61 66 61 67 67
Avon 17 40 27 22 17 17 14 10 10 12 12 26
Dove 12 0 11 12 11 11 13 14 11 13 13 13
Cosmetics - Local 38 40 35 35 40 38 42 39 34 39 33 32
Natura 21 20 20 19 24 21 23 19 14 21 19 22
Boticário 13 0 12 10 12 15 17 17 15 13 10 7
Cosmetics - Base 1,104 4 83 158 389 164 81 64 36 31 67 27
Figure 38: E3. Do you expect to spend more on any of these products in the next 12 months?
Tissues: Yes 20 14 11 16 23 24 19 21 22 13 33 3
Tissues: Base 1,354 7 110 206 459 201 93 70 46 40 86 36
Fem Hygiene: Yes 15 0 8 10 20 13 20 22 17 24 18 0
Fem Hygiene: Base 670 5 53 111 224 99 44 27 23 17 45 22
Cosmetics: Yes 27 14 17 19 27 34 30 36 37 28 33 3
Cosmetics: Base 1,354 7 110 206 459 201 93 70 46 40 86 36
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 20
Brazil: Luxury Goods
Figure 39: F9. Do you favour domestic brands, or do you favour western luxury brands?
Domestic 36 100 44 47 40 29 36 25 8 16 24 19
Western 39 0 39 40 38 40 36 28 47 42 46 42
No preference 23 0 15 10 22 31 25 43 44 39 21 25
Base : Unwtd 1,229 7 104 191 411 169 83 67 38 31 92 36
Figure 40: F6. Are you planning to purchase any goods from
these categories in next 12 months? FASHION
Figure 41: F6. Are you planning to purchase any goods from
these categories in next 12 months? LEATHER
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
Figure 42: F6. Are you planning to purchase any goods from
these categories in next 12 months? WATCHES
Figure 43: F6. Are you planning to purchase any goods from
these categories in next 12 months? JEWELLERY
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
43
60
68
72 75
81 79
66
87
0
20
40
60
80
100
LessthanR$
489
R$490-R$
1,141
R$1,142-R$
1,630
R$1,631-
R$3,260
R$3,261-R$
4,890
R$4,891-R$
6,520
R$6,521-R$
8,150
R$8,151-R$
11,410
MorethanR$
11,411
%ofrespondents
57
33 33 35
41
49
37
55
39
0
20
40
60
80
LessthanR$
489
R$490-R$
1,141
R$1,142-R$
1,630
R$1,631-
R$3,260
R$3,261-R$
4,890
R$4,891-R$
6,520
R$6,521-R$
8,150
R$8,151-R$
11,410
MorethanR$
11,411
%ofrespondents
14
11
13
16
20
23
33
29
32
0
10
20
30
40
LessthanR$
489
R$490-R$
1,141
R$1,142-R$
1,630
R$1,631-R$
3,260
R$3,261-R$
4,890
R$4,891-R$
6,520
R$6,521-R$
8,150
R$8,151-R$
11,410
MorethanR$
11,411
%ofrespondents
0
6 5
7
9
16
12
21
29
0
7
14
21
28
35
LessthanR$
489
R$490-R$
1,141
R$1,142-R$
1,630
R$1,631-R$
3,260
R$3,261-R$
4,890
R$4,891-R$
6,520
R$6,521-R$
8,150
R$8,151-R$
11,410
MorethanR$
11,411
%ofrespondents
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 21
Figure 44: F6. Are you planning to purchase any goods from
these categories in next 12 months? PERFUMES
Figure 45: F6. Are you planning to purchase any goods from
these categories in next 12 months? SPORTSWEAR
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
57
71 71
67
76
80
84
79
74
0
20
40
60
80
100
LessthanR$
489
R$490-R$
1,141
R$1,142-R$
1,630
R$1,631-R$
3,260
R$3,261-R$
4,890
R$4,891-R$
6,520
R$6,521-R$
8,150
R$8,151-R$
11,410
MorethanR$
11,411
%ofrespondents
14
34
42 41
47
60
63
68
39
0
20
40
60
80
LessthanR$
489
R$490-R$
1,141
R$1,142-R$
1,630
R$1,631-R$
3,260
R$3,261-R$
4,890
R$4,891-R$
6,520
R$6,521-R$
8,150
R$8,151-R$
11,410
MorethanR$
11,411
%ofrespondents
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 22
Brazil: Technology and Internet
Figure 46: G1/ H1 / H2. Personal computer, Mobile phone, and Smartphone penetration
Source: Credit Suisse emerging markets consumer survey
Figure 47: G4. Which of the following electronics products/services are you most likely to purchase in the next 12m?
% of respondents (by
income bracket)
Tota
l
Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151 -
11,410
More than
R $ 11,411
Would
prefer
not to
answer
D.K
Blue-Ray DVD Player 1 0 1 2 1 1 2 1 0 0 3 0
Camcorder 2 0 1 0 1 2 2 5 4 9 1 2
Desktop computer 2 0 2 2 2 2 1 2 0 2 0 2
Digital Camera 3 0 3 4 2 4 4 3 2 4 0 5
DVD Player 1 0 1 0 1 0 1 0 2 2 0 2
E-Reader 0 0 0 0 0 0 0 0 0 0 0 0
Gaming facility 1 0 0 1 2 1 2 1 2 0 1 7
GPS/Navigation 2 0 0 0 1 3 1 7 4 4 2 0
Internet Service
(Broadband / Dial Up)
1 0 1 2 0 0 1 0 0 0 1 0
Mobile Phone (Basic) 3 13 6 7 3 1 2 1 0 2 1 2
Smartphone 8 0 6 6 8 10 8 8 12 20 6 14
MP3 0 0 1 0 0 1 0 1 0 0 0 0
Netbook 3 0 4 4 4 2 2 0 5 2 1 0
Notebook PC 7 0 12 9 7 4 4 14 4 7 7 2
LCD TV 11 13 12 9 15 10 15 7 9 7 7 11
Flat screen TV 3 0 2 4 2 2 4 6 4 2 2 5
Tablet 7 0 2 5 7 10 12 5 14 7 9 0
None of these 45 75 49 45 44 47 37 38 40 31 58 48
0%
20%
40%
60%
80%
100%
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
ElectronicOwnership(%of
households)
Computers Phones Smart Phones
Income group
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 23
Figure 48: l6. What services have you used in the last 6 months?
Figure 49: I1. Do you have access to the Internet?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Yes 86 75 61 66 86 94 97 100 99 100 88 86
No 14 25 39 34 14 6 3 0 1 0 12 14
Figure 50: I1.1. If so, do you have broadband access already, or expect to have it within 12 months?
Yes 90 50 80 84 87 96 97 95 93 97 91 100
No 10 50 20 16 13 3 3 5 7 3 9 0
Base : Unwtd 1,169 6 66 130 398 187 104 77 43 38 86 34
Figure 51: I11. How do you think your purchasing on the internet is likely to change in the next 6 months?
More 31 0 21 29 26 30 39 35 39 58 39 39
The same 59 67 64 52 65 64 54 55 53 37 58 50
Less 10 33 16 18 10 7 7 10 7 6 3 12
Base : Unwtd 1,169 6 66 130 398 187 104 77 43 38 86 34
49
43
50
23
30
48
16
25
42
9 8
21
87 89 91
34
57 58
1 3 2
0
20
40
60
80
100
Low Income Medium Income High Income
%ofrespondents
Gaming
Banking
Shopping
Travel
Social Network
Messaging
Gambling
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 24
Brazil: Telecommunications
Figure 52: H1. Do you currently own and use a handset for personal use?
% of respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Yes, I pay for it 93 88 84 89 95 95 97 99 91 97 94 88
Yes, employer pays 1 0 0 1 1 1 1 0 2 0 1 0
Yes, somebody else
pays
2 0 4 2 1 2 1 1 5 3 3 2
No, I do not 4 13 11 8 4 1 1 0 2 0 2 10
Base : Unwtd 1,434 8 114 210 484 209 109 78 43 35 103 41
Figure 53: H3. What brand is your current mobile handset?
Foreign 95 101 97 98 97 96 100 96 95 101 98 97
Nokia 26 43 37 33 25 24 22 24 17 26 17 24
Samsung 34 29 30 33 35 30 42 32 36 34 32 46
Local 2 0 3 3 2 0 1 2 2 0 2 0
Base 1,373 7 101 193 465 206 108 78 42 35 101 37
Figure 54: H11. Do you plan to upgrade to a Smartphone in the next 12 months?
Yes 46 0 33 37 44 53 61 62 57 0 60 80
No 54 100 67 63 56 47 39 38 43 100 40 20
Base : Unwtd 405 1 46 70 151 55 28 21 7 1 15 10
Figure 55: H12. Which brand of Smartphone handset will you buy?
Foreign 83 100 91 85 76 85 92 90 83 94 84 93
Samsung 42 50 35 45 39 39 54 49 39 21 48 60
Nokia 15 50 32 19 12 17 12 9 14 26 10 0
Local 0 0 0 1 0 0 0 0 0 0 0 0
Don’t Know 16 0 8 13 23 15 8 11 18 5 14 7
Base 710 2 62 99 250 100 59 47 28 19 29 15
Figure 56: H13. Is your next handset likely to be a 3G handset?
Yes 56 0 44 37 51 60 64 72 71 84 76 87
No 21 100 29 32 24 16 14 11 11 5 7 7
Don’t Know 24 0 27 30 25 24 22 17 18 11 17 7
Base 710 2 62 99 250 100 59 47 28 19 29 15
Figure 57: H8. How much do you spend, on average, on mobile telephone bills per month?
Source: Credit Suisse emerging markets consumer survey
57 64
50
35
16 17
3 5
14
26
37
45
52
36
35 26
31
5 10
12
17
28
33
19
14
11
14
19 14
6 6
15
26 26
0%
20%
40%
60%
80%
100%
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Upto 20 $ (20) 20 a 40 $ (30) 40 a 70 $ (55) 70 a 100 $ (85) More than 100 $ (100)
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 25
Brazil: Travel
Figure 58: J1/J6. Have you been / Are you planning to go on holiday in the last / next 12 months?
Source: Credit Suisse emerging markets consumer survey
Figure 59: J2. Where did you go on your last holiday?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
At home 32 100 63 48 40 19 16 27 12 8 29 33
Elsewhere in
the country
66 0 37 52 59 79 82 70 77 88 60 67
International
destination
3 0 0 0 1 2 2 3 12 4 11 0
Base : Unwtd 586 2 27 61 209 91 57 37 26 26 35 15
Figure 60: J4. What was the main form of transport that you used to reach your holiday destination?
Car 53 0 30 38 53 62 69 67 30 46 44 40
Bus 19 0 60 50 25 12 6 0 4 4 24 30
Ship 2 0 0 0 1 3 2 4 0 0 12 0
Aeroplane 26 0 10 13 21 23 23 30 65 50 20 30
Base : Unwtd 399 0 10 32 126 74 48 27 23 24 25 10
Figure 61: J7. Where are you planning to go for your next holiday?
At home 17 0 22 27 20 12 11 6 8 0 14 38
Elsewhere in
the country
81 100 78 72 80 86 88 89 83 94 80 62
International
destination
2 0 0 1 0 2 2 6 8 6 6 0
Base : Unwtd 822 1 36 98 294 127 66 53 36 33 49 29
25 23
29
43 44
53 50
55
63
13
31
45
59 62 61
71
76 80
0
15
30
45
60
75
90
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofhouseholdsholidaying
Income Bracket
Taken holiday in the last 12 months Planning to take holiday in the next 12 months
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 26
Brazil: Property
Figure 62: K1. Do you or your family live in your own property?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Yes 75 86 73 71 68 79 82 85 91 95 75 76
No 25 14 27 30 32 22 18 15 9 5 25 24
Base : Unwtd 1,372 7 103 200 464 200 102 74 47 40 97 38
Figure 63: K2. If you do not own your own property, on what terms do you occupy the property?
Rented 94 100 93 92 95 95 100 100 100 100 88 89
Allocated 2 0 4 2 1 2 0 0 0 0 8 0
Borrowed 4 0 4 7 5 2 0 0 0 0 4 11
Base : Unwtd 348 1 28 59 149 43 18 11 4 2 24 9
Figure 64: K6. If you are planning to purchase a property in the next 2 years, what is the main motivation for doing so?
Upgrade 23 100 40 17 26 17 22 23 38 13 17 20
First-time buyer 41 0 53 49 48 42 39 32 13 6 22 50
Investment 18 0 0 12 12 25 22 27 25 56 22 10
Change of location 11 0 7 12 10 11 9 5 13 19 9 20
Holiday property 7 0 0 7 3 6 9 14 13 6 30 0
Base : Unwtd 336 1 15 41 124 53 23 22 8 16 23 10
Figure 65: K9. How, if at all, do you expect local property prices to change in the next 12 months?
Increase 56 86 57 70 55 60 60 51 45 68 38 42
No Change 19 14 16 18 18 17 25 26 28 15 27 13
Decrease 16 0 11 6 22 20 14 22 21 16 10 11
Don’t know 8 0 17 8 5 4 1 1 6 3 26 34
Base : Unwtd 1,372 7 103 200 464 200 102 74 47 40 97 38
Figure 66: K10. How much of your total wealth is made up of property?
Below 25% 33 100 31 34 44 33 27 22 19 20 12 21
25% - 50% 26 0 18 28 28 27 29 28 40 33 18 18
51% - 75% 14 0 13 11 9 20 25 31 19 23 14 8
76% - 95% 7 0 3 6 7 7 11 16 6 15 7 5
Above 95% 4 0 7 6 3 3 3 1 4 8 5 5
Don't know 14 0 28 17 9 12 5 1 11 3 43 42
Base : Unwtd 1,372 7 103 200 464 200 102 74 47 40 97 38
Figure 67: K5. Do you or your household intend to purchase a property in the next 2 years?
Source: Company data, Credit Suisse estimates
14 15 21 27 27 23 30
17
40
86 85 80 73 74 77 70
83
60
0%
20%
40%
60%
80%
100%
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
No
Yes
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 27
Figure 68: K4 & K7 – Property Financing: ALL CASH
Source: Credit Suisse emerging markets consumer survey
Figure 69: K4 & K7 – Property Financing: CASH + CREDIT
Source: Credit Suisse emerging markets consumer survey
Figure 70: K4 & K7 – Property Financing: ALL CREDIT
Source: Credit Suisse emerging markets consumer survey
33
39
31
24 24 24
40
45
27
12 14
6
26
9
13
25
0
10
20
30
40
50
60
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Current
House
Financing
Future
House
Financing
0
16
26 28
43
49
59
51
37
0
40 39
54
62
35
73 75
56
0
20
40
60
80
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Current
House
Financing
Future
House
Financing
0
15
11
14
9 11
8
5 3
0
33
44
29 28 26
18
0
13
0
10
20
30
40
50
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Current
House
Financing
Future
House
Financing
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 28
Brazil: Education
Figure 71: L3. Do you conduct any education online?
Yes 8 0 6 4 6 9 12 7 12 15 11 12
No 92 100 94 96 94 91 88 93 88 85 89 88
Base : Unwtd 1,419 8 112 210 480 207 101 69 49 41 100 42
Figure 72: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months
More 15 13 11 11 14 18 22 23 22 20 11 21
About the same 65 38 64 70 67 68 64 64 67 76 53 38
Less 19 50 25 19 19 14 14 13 10 5 36 40
Base : Unwtd 1,419 8 112 210 480 207 101 69 49 41 100 42
Figure 73: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
13 11 11
14
18
22 23
50
25
19 19
14 14 13
0
10
20
30
40
50
60
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
Spendingoneducation&training
inthenext12months(%of
households)
Income bracket
More Less
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 29
Brazil: Healthcare
Figure 74: M1. Does your household have access to free or partially-free health care from the State?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Yes 76 63 92 82 80 77 67 66 57 43 69 61
No 24 38 8 18 20 23 33 34 43 58 31 39
Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41
Figure 75: M2. What services, if any, could you get free from the state?
Hospital 21 23 22 22 21 20 21 20 21 19 20 21
Emergency Room 21 18 22 21 21 21 21 21 21 21 21 20
Prescriptions 19 18 18 19 20 19 19 20 20 17 19 19
Vaccinations 21 18 21 21 20 21 21 21 21 27 22 24
Diagnostic tests 18 23 17 16 18 18 18 19 19 17 18 15
Base : Unwtd 1072 5 101 174 387 155 68 47 26 17 67 25
Figure 76: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)?
Yes 26 50 20 26 24 29 21 39 15 50 16 27
No 74 50 80 74 76 71 79 61 85 50 84 73
Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41
Figure 77: M12. Thinking now about everyone in your household, would you expect to be spending more or less on medicines
over the next 12 months?
More 3 0 4 3 2 4 7 3 2 0 0 0
Same 48 63 43 49 46 54 45 41 63 68 54 34
Less 49 38 54 48 51 42 49 56 35 33 46 66
Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41
Figure 78: M13. How much extra would you be willing to pay for an international medicine brand, rather than a locally
produced product?
Wouldn’t pay extra 85 100 88 89 87 83 89 75 59 73 87 90
1-10% extra 12 0 12 7 11 15 9 18 28 20 6 10
11-20% extra 2 0 0 2 1 1 1 6 11 3 5 0
21-30% extra 1 0 0 1 0 1 0 1 2 0 1 0
More than 30% extra 0 0 0 0 0 0 1 0 0 5 1 0
Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41
Figure 79: M14. Do you trust local brands as much as international brands on efficacy and safety?
Only efficacy 12 0 9 10 14 10 11 15 17 8 13 0
Only safety 2 0 2 2 2 1 1 3 2 3 2 5
Both 79 100 76 79 80 81 86 77 67 78 72 71
Neither 2 0 3 5 2 2 0 3 2 3 1 2
Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 30
China
Consumer reforms ahead
China emerges across a wide range of indicators in the survey as robustly positioned, despite some broader macro concerns about
growth that prevail in China. Our broad barometer of optimism measuring the perception of financial conditions six months ahead
has remained unchanged at 38%, leaving China second in our rankings. This is also backed by a rise in the percentage of
respondents who thought now was a good time to make a major purchase, which at over 15% is the highest in the survey.
For most Chinese, incomes are still rising. 40% more respondents said that their income was better rather than worse. Their future
expectations are ranked third in the survey. However, compared to the 2012 survey, there are signs of income growth beginning to
slow as in other emerging economies.
As in previous surveys, one distinguishing characteristic of Chinese consumers is their much higher savings ratio compared to other
countries (over 30%). This is probably partly due to cultural factors, as well as the desire of young Chinese to own property and the
savings needed to support such a purchase. Food is one item that Chinese consumers spend less income on compared with many
other countries. This is in keeping with the dramatic improvement in China’s agricultural productivity in the last 30 years.
The ongoing momentum behind discretionary spending – notably on cars, holidays and smartphones – is marked both in terms of
China’s own history and the other emerging economies surveyed. However, while the latter should continue, we note that
penetration rates are now relatively high, potentially constraining future growth.
This survey was conducted before the recent announcement of structural reforms at the 3rd
Plenary Session of 18th CPC. These
have the potential to support the theme of growth rebalancing towards consumption in the medium term, not least via the influence
of the planned changes to China’s one-child policy. A key factor here is the potential stimulus to those in the crucial younger age
brackets in our survey (18–29 and 30–45). These groups are already optimistic and, as we have shown, have greater purchasing
power in any event. For example, 12% of people in the 18–29 age bracket see now as an “excellent” time to spend compared to
5%–8% in previous years. In the 39–45 age group, those of prime childrearing age, spending willingness has reached a new high:
18% think now is an “excellent” time to spend, versus 10%–14% in 2010–2012. The underlying reason is the improvement in
their financial outlook.
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 31
China: Brand penetration
Penetration of local and foreign brands through each sector, along with parent company details. Defined
as the percentage of respondents who have purchased that brand in the last 3-12 months.
Red = avg. penetration increasing over 12 months, Green = remaining steady, Blue = decreasing over 12 months.
% penetration at LOWER
income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Dairy Mengniu 67% 55% -12% 63% 57% -12% 65% 56% China Mengniu 2319 HK
Dairy Yili 51% 41% -23% 59% 45% -14% 55% 43% Inner Mong. Yili 600887 CH
Dairy Bright 16% 17% -3% 36% 33% -2% 26% 25% Bright Food 600597 CH
Dairy Nestle 7% 11% 5% 11% 18% 2% 9% 14% Nestlé NESN VX
Dairy Sanyuan 6% 8% -5% 12% 14% 5% 9% 11% Beijing Sanyuan 600429 CH
Dairy Danone 0% 0% -1% 4% 8% 1% 2% 4% Danone BN FP
Dairy Jule 1% 1% 1% 2% 5% 5% 2% 3% Jule Dairy private
Dairy Wahaha 0% 8% 8% 0% 5% 5% 0% 6% Hangzhou Waha private
Dairy Vitasoy 2% 5% 5% 1% 3% 3% 2% 4% Vitasoy Intl 345 HK
Dairy wondersun 9% 5% -1% 3% 3% 2% 6% 4% wondersun Dairy private
Dairy Junlebao 5% 8% 8% 1% 2% 2% 3% 5% Junlebao Dairy 2319 HK
Dairy Kraft 0% 4% 4% 3% 2% 0% 1% 3% Kraft Foods Gr KRFT US
Dairy Fengxing 3% 1% 1% 1% 2% 2% 2% 2% Guangzhou Fengxi private
Dairy Xiangmanlo 2% 1% 1% 1% 2% 2% 1% 2% Wuhan Wei. Xia. private
Dairy Yashili 2% 4% 2% 2% 2% -1% 2% 3% Guangdong Yashil private
Dairy New hope 0% 1% 1% 0% 2% 2% 0% 2% New Hope Group private
Dairy Sanlu 0% 1% 0% 0% 1% 0% 0% 1% Sanlu Group private
Dairy Huishan 0% 5% 5% 0% 1% 1% 0% 3% China Huishan Da 6863 HK
Dairy Shengyuan 2% 2% 1% 1% 1% 0% 2% 2% Qingdao Sheng Yu private
Dairy Anchor 0% 0% 0% 1% 1% 0% 1% 0% Fonterra FCG NZ
Dairy Changfu 0% 0% 0% 0% 1% 1% 0% 0% Fujian Changfu OQASUZ CH
Dairy Feihe 2% 1% 0% 1% 1% 0% 1% 1% Feihe Dairy ADY US
Dairy Flora 0% 0% 0% 1% 1% 0% 0% 0% Unilever ULVR LN
Dairy Fonterra 0% 1% 1% 0% 1% 1% 0% 1% Fonterra FCG NZ
Dairy Müller 0% 0% 0% 0% 1% 0% 0% 1% Müller private
Dairy Lactalis 0% 0% 0% 0% 0% 0% 0% 0% Lactalis private
Dairy Lurpack 0% 0% 0% 0% 0% 0% 0% 0% Danish Dairy Boa private
Dairy Philadelphia 0% 1% 1% 0% 0% 0% 0% 1% Kraft Foods Grou KRFT US
Dairy Delikang 2% 3% 3% 1% 0% 0% 1% 1% Delikang Dairy private
Dairy Yinqiao 3% 5% 5% 0% 0% 0% 2% 2% Yinqiao(Ch Dairy CDG SP
Cigarettes Chunghwa 6% 7% 7% 25% 20% 20% 16% 14% Shanghai Tobacc private
Cigarettes Yuxi 10% 8% 8% 14% 20% 20% 12% 14% Hongta Tobacco private
Cigarettes Hongshuangxi 12% 7% 7% 22% 19% 19% 17% 13% Shanghai Tobacc private
Cigarettes Liqun 5% 9% 9% 13% 17% 17% 9% 13% Zhejiang Tobacco private
Cigarettes Yunyan 7% 7% 7% 13% 17% 17% 10% 12% Hongyunhonghe private
Cigarettes Hongtashan 24% 21% 21% 14% 14% 14% 19% 18% Hongta Tobacco private
Cigarettes Huanghelou 19% 19% 19% 13% 13% 13% 16% 16% Hubei China Tob private
Cigarettes Pride 8% 9% 9% 5% 12% 12% 7% 10% Ch Tob Chuanyu private
Cigarettes Marlboro 4% 0% 0% 11% 10% 10% 7% 5% Philip Morris In PM US
Cigarettes Shuangxi 5% 3% 3% 6% 8% 8% 5% 6% Ch Tbc Guangdon private
Cigarettes Septwolves 12% 6% 6% 10% 7% 7% 11% 6% Longyan Cigarett private
Cigarettes Panda 2% 2% 2% 5% 5% 5% 3% 4% Shanghai Tobacco private
Cigarettes Zhongnanhai 4% 4% 4% 7% 5% 5% 6% 5% Shanghai Tobacco private
Cigarettes Wuyeshen 1% 1% 1% 3% 3% 3% 2% 2% Meizhou Cigarett private
Cigarettes Camel 0% 1% 1% 1% 3% 3% 1% 2% R. J. Reynolds private
Cigarettes Tianzi 0% 1% 1% 1% 3% 3% 1% 2% Chongqing Tobac private
Cigarettes Danghongying 1% 1% 1% 1% 2% 2% 1% 2% Ningbo Cigarette private
Cigarettes Hongjinglong 9% 9% 9% 4% 2% 2% 7% 6% China Tbc Hubei private
Cigarettes Kent 0% 0% 0% 2% 2% 2% 1% 1% BAT BATS LN
Cigarettes Derby 1% 1% 1% 1% 2% 2% 1% 2% BAT BATS LN
Cigarettes Dunhill 0% 0% 0% 1% 2% 2% 1% 1% BAT BATS LN
Cigarettes Lark 0% 1% 1% 2% 2% 2% 1% 1% Philip Morris In PM US
Cigarettes Cocopalm 0% 0% 0% 1% 1% 1% 1% 1% Guangzhou No.1 BATS LN
Cigarettes Daqianmen 2% 2% 2% 0% 1% 1% 1% 2% Shanghai Tobacco private
Cigarettes Glamour 0% 0% 0% 0% 1% 1% 0% 1% Japan Tobacco 2914 JP
Cigarettes Mild Seven 1% 1% 1% 1% 1% 1% 1% 1% Japan Tobacco 2914 JP
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 32
% penetration at LOWER
income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Cigarettes Cleopatra 0% 1% 1% 1% 1% 1% 0% 1% Eastern Company EML US
Cigarettes Haomao 7% 8% 8% 1% 1% 1% 4% 5% China Tobacco Sh private
Cigarettes
Benson &
Hedges
0% 1% 1% 0% 1% 1% 0% 1% Philip Morris In PM US
Cigarettes Chesterfield 0% 0% 0% 0% 1% 1% 0% 0% Philip Morris In MO US
Cigarettes Houwang 11% 10% 10% 2% 1% 1% 7% 6% China Tobacco Sh private
Cigarettes Jinsheng 0% 0% 0% 0% 1% 1% 0% 0% Nanchang Cigaret private
Cigarettes Parliament 0% 0% 0% 0% 1% 1% 0% 0% Philip Morris In PM US
Cigarettes Viceroy 0% 0% 0% 0% 1% 1% 0% 0% British American BATS LN
Cigarettes Winston 0% 0% 0% 0% 1% 1% 0% 0% R. J. Reynolds T RAI US
Cigarettes Xihu 0% 0% 0% 0% 1% 1% 0% 0% Hangzhou Cigaret private
Cigarettes L&M 0% 0% 0% 0% 0% 0% 0% 0% Philip Morris In MO US
Cigarettes Yan'an 1% 1% 1% 0% 0% 0% 1% 1% Shaanxi China Ci private
Cigarettes Pall Mall 0% 1% 1% 1% 0% 0% 1% 0% British American BATS LN
Beer Tsingtao 39% 37% 0% 51% 46% 6% 45% 42% Tsingtao Brewery 168 HK
Beer Snow 44% 54% 17% 39% 43% 8% 41% 49% CR Snow(SAB-CRE) JV
Beer Budweiser 6% 5% -2% 31% 31% -1% 19% 18% AmBev AMBV4 BZ
Beer Yanjing 22% 23% -14% 25% 26% -2% 23% 25% Beijing Yanjing 000729 CH
Beer Harbin 12% 8% 4% 12% 15% 7% 12% 12% Harbin Brewery ABI BB
Beer Suntory 4% 1% -1% 16% 12% 3% 10% 7% Suntory 2587 JP
Beer Carlsberg 2% 1% 0% 7% 10% 1% 5% 6% Carlsberg Group CARLB DC
Beer Heineken 1% 1% 0% 5% 8% 0% 3% 5% Heineken Intl HEIA NA
Beer Zhujiang 17% 7% 0% 8% 8% -3% 12% 7% Guangzhou Zhujia 002461 CH
Beer Kingway 1% 4% 2% 1% 3% 1% 1% 4% Kingway Brewery 291 HK
Beer Sedrin 0% 0% -1% 0% 3% 0% 0% 2% InBev (AB InBev) ABI BB
Beer Tiger 1% 1% 1% 2% 3% -1% 1% 2% Asia Pacific Bre APB SP
Beer Corona 0% 1% 1% 1% 2% 2% 1% 2% Modelo(AB InBev) ABI BB
Beer Shancheng 0% 2% 1% 0% 2% 0% 0% 2% Chongqing Brew 600132 CH
Beer San Miguel 3% 1% -1% 2% 1% -2% 3% 1% San Miguel Brew SMC PM
Beer Beck's 0% 0% -1% 2% 1% 0% 1% 1% AmBev AMBV4 BZ
Beer Amstel 0% 1% 1% 0% 1% 0% 0% 1% Heineken Intl HEIA NA
Beer Chero 5% 5% -2% 1% 1% -2% 3% 3% Tsingtao Brewery 168 HK
Beer Ginsber 0% 1% 1% 0% 1% 1% 0% 1% SiPing Ginsberg private
Beer Zhonghua 0% 0% 0% 1% 1% 0% 1% 0% Zhejiang Qianjia private
Beer Daxue 0% 1% 1% 0% 0% 0% 0% 1% Dalian Daxue Bre ABI BB
Beer Fosters 0% 0% 0% 0% 0% 0% 0% 0% SABMiller SAB LN
Beer Kingstar 0% 1% 1% 0% 0% 0% 0% 1% Henan Jinxing Br private
Beer Miller 0% 1% 1% 1% 0% 0% 1% 1% SAB & Molson JV
Beer Peroni 7% 0% -9% 11% 0% -13% 9% 0% SABMiller SAB LN
Beer Stella Artois 0% 0% 0% 0% 0% 0% 0% 0% AmBev AMBV4 BZ
Beer Anchor 0% 0% 0% 0% 0% 0% 0% 0% Fonterra FCG NZ
Beer Bboss 0% 1% 1% 0% 0% 0% 0% 0% Jiangsu Big Boss private
Beer Carling 0% 0% 0% 0% 0% 0% 0% 0% Molson Coors Bre TAP US
Beer Guinness 1% 0% 0% 2% 0% 0% 2% 0% St. James's Gate DGE LN
Beer Immense 4% 4% 4% 1% 0% 0% 2% 2% Tsingtao Brewery 168 HK
Spirits Niulanshan 12% 14% 14% 19% 21% 21% 16% 18% Beijing Shunxin 000860 CH
Spirits Luzhoulaojia 5% 4% -8% 12% 18% 1% 9% 11% Luzhou Laojiao 000568 CH
Spirits Wuliangye 13% 6% -1% 14% 16% 7% 14% 11% Wuliangye Group private
Spirits Jiannanchun 1% 1% -3% 10% 14% 11% 6% 8% VATS Group private
Spirits Maotai 15% 1% -8% 12% 13% -4% 14% 7% China Kweichow private
Spirits Jinliufu 4% 8% 1% 8% 8% 1% 6% 8% VATS Group private
Spirits Absolut 0% 3% 2% 10% 7% -3% 5% 5% Pernod Ricard RI FP
Spirits Hennessy 0% 2% 0% 10% 7% 0% 5% 4% LVMH MC FP
Spirits Xiaohutuxian 3% 0% -4% 5% 7% 0% 4% 3% Guangzhou Zhujia private
Spirits Chivas Regal 0% 4% 4% 0% 6% 6% 0% 5% Pernod Ricard RI FP
Spirits Langjiu 1% 6% -3% 11% 6% -2% 6% 6% Sichuan Langjiu private
Spirits Yanghe 4% 3% 3% 1% 6% 6% 2% 5% Jiangsu Yanghe 002304 CH
Spirits Bacardi 0% 0% 0% 3% 5% 5% 2% 3% Bacardi Limited BACDA US
Spirits Swellfun 0% 0% 0% 1% 5% 5% 1% 3% Sichuan Swellfun 600779 CH
Spirits first cellar 0% 0% -2% 5% 5% 1% 2% 3% Luzhou Laojiao 000568 CH
Spirits Jack Daniels 0% 0% 0% 4% 4% 2% 2% 2% Brown-Forman BF/B US
Spirits Tuopaiqujiu 1% 2% -8% 2% 4% 1% 2% 3% Sichuan Tuopai 600702 CH
Spirits Confucian 0% 2% 2% 1% 4% 2% 0% 3% Qufu Confucius private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 33
% penetration at LOWER
income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Spirits Gujing 0% 1% 1% 5% 4% 4% 3% 2% Anhui Gujing Dis 000596 CH
Spirits Xinghuacun 1% 2% -1% 1% 3% 2% 1% 3% Shandong Xinghua private
Spirits Daohuaxiang 5% 1% -4% 6% 3% -1% 6% 2% Daohuaxiang Liqu private
Spirits Jiugui 0% 6% 6% 2% 3% 1% 1% 5% Jiugui Liquor 000799 CH
Spirits Smirnoff 0% 0% 0% 1% 3% 2% 1% 2% Diageo DGE LN
Spirits Johnnie Walk 0% 1% 1% 1% 2% 2% 0% 2% Diageo DGE LN
Spirits Captain Morg 0% 2% 2% 1% 2% 2% 0% 2% Diageo DGE LN
Spirits J&B 0% 1% 0% 1% 2% 0% 1% 2% Diageo DGE LN
Spirits Liuyanghe 1% 3% -1% 2% 2% 0% 2% 2% Liuyanghe Liquor private
Spirits Campari 0% 2% 2% 0% 1% 1% 0% 2% Campari Group CPR IM
Spirits Nemiroff 0% 0% -1% 1% 1% -1% 1% 1% Nemiroff private
Spirits Taibai 2% 4% 4% 0% 1% 1% 1% 3% VATS Group private
Spirits Xifeng 7% 10% 10% 1% 1% 1% 4% 6% Shaanxi Xifeng private
Spirits Baileys 0% 0% 0% 3% 1% 1% 2% 0% Diageo DGE LN
Spirits Chivas 0% 0% 0% 9% 0% 0% 5% 0% Pernod Ricard RI FP
Spirits Jägermeister 1% 2% 2% 0% 0% 0% 1% 1% Mast-Jägermeiste private
Spirits Ricard 0% 1% 1% 0% 0% -1% 0% 1% Pernod Ricard RI FP
Bottled Water Nongfu Sprin 59% 48% -1% 70% 60% 0% 65% 54% Nongfu Spring Co private
Bottled Water Master kong 54% 43% -17% 42% 35% -14% 48% 39% Ting Hsin Intern private
Bottled Water Wahaha 24% 36% 1% 24% 34% 3% 24% 35% Hangzhou Wahaha private
Bottled Water C’estbon 17% 12% 2% 15% 29% 9% 16% 21% C'estbon Food 291 HK
Bottled Water Robust 11% 9% -11% 12% 14% -8% 11% 12% Guangdong Robust BN FP
Bottled Water IceDew 0% 12% 12% 0% 11% 11% 0% 11% The Coca-Cola Co KO US
Bottled Water Watsons 3% 4% 4% 8% 9% 9% 6% 6% Hutchison Whampo 13 HK
Bottled Water Evian 2% 5% 4% 7% 7% 0% 5% 6% Danone BN FP
Bottled Water Ganten 2% 1% 0% 4% 4% 0% 3% 2% Shenzhen Ganten private
Bottled Water Health 2% 2% 1% 1% 3% -1% 2% 2% Shenzhen Danone private
Bottled Water Laoshan 1% 2% 0% 2% 2% 2% 1% 2% Qingdao Laoshan private
Bottled Water Tibet Spring 0% 0% -1% 2% 2% 0% 1% 1% Tibet 5100 Water 1115 HK
Bottled Water Vittel 2% 1% 0% 2% 1% 1% 2% 1% Nestlé NESN VX
Bottled Water Aqua 0% 0% 0% 0% 1% 0% 0% 1% The Coca-Cola Co KO US
Bottled Water Aquafina 0% 0% 0% 0% 1% 0% 0% 0% PepsiCo PEP US
Bottled Water Dinghu 2% 0% 0% 0% 1% 1% 1% 1% Dinghu Mountain private
Bottled Water Volvic 0% 0% 0% 0% 1% 0% 0% 1% Danone BN FP
Bottled Water NAYA 0% 1% 1% 0% 0% 0% 0% 1% Danone BN FP
Bottled Water Perrier 0% 0% 0% 0% 0% 0% 0% 0% Nestlé NESN VX
Bottled Water SPA 0% 0% 0% 0% 0% 0% 0% 0% Spadel Group private
Bottled Water Buxton 0% 1% 1% 0% 0% -1% 0% 0% Nestlé NESN VX
Bottled Water Dasani 0% 0% 0% 0% 0% 0% 0% 0% The Coca-Cola Co KO US
Autos Volkswagen 21% 18% 9% 20% 17% 5% 21% 17% Volkswagen VOW3 GR
Autos GM 4% 3% -4% 7% 9% 5% 6% 6% General Motors GM US
Autos Toyota 6% 3% 3% 5% 8% 3% 5% 6% Toyota Motor 7203 JP
Autos Hyundai 19% 9% 7% 11% 8% 4% 15% 9% Hyundai Motor Co 005380 KS
Autos Honda 0% 0% -11% 9% 8% -5% 4% 4% Honda Motor Co 7267 JP
Autos Audi 7% 5% 4% 3% 5% 1% 5% 5% Audi (Volkswagen) VOW3 GR
Autos BMW 2% 2% 1% 3% 4% 3% 2% 3% BMW BMW GR
Autos Mazda 0% 2% -3% 4% 4% 1% 2% 3% Mazda Motor Corp 7261 JP
Autos Nissan 2% 5% 5% 5% 4% -1% 4% 5% Nissan Motor Co 7201 JP
Autos Citroen 2% 7% 7% 2% 3% 0% 2% 5% PSA Peugeot Citr UG FP
Autos Ford 0% 3% 2% 2% 3% -3% 1% 3% Ford Motor Co F US
Autos Kia 6% 6% 6% 2% 2% 1% 4% 4% Kia Motors Corp 000270 KS
Autos Mitsubishi 0% 2% 2% 0% 2% -1% 0% 2% Mitsubishi Motor 7211 JP
Autos Peugeot 0% 3% 3% 3% 2% 1% 1% 2% PSA Peugeot Citr UG FP
Autos Merc-Benz 0% 0% 0% 1% 1% 0% 1% 1% Daimler AG DAI GR
Autos Huachen 0% 0% 0% 0% 1% 1% 0% 1% Brilliance Auto 1114 HK
Autos Haima 0% 0% -4% 1% 1% 0% 0% 0% FAW Haima Auto private
Autos Hongqi 0% 0% 0% 0% 1% 0% 0% 0% FAW Car Co 000800 CH
Autos Range Rover 0% 0% 0% 1% 1% 1% 0% 0% Tata Motors TTMT IN
Autos Maruti Suz 0% 0% -3% 0% 1% 0% 0% 0% Maruti Suzuki In MSIL IN
Autos Subaru 0% 0% 0% 1% 1% 0% 0% 0% Fuji Heavy Indus 7270 JP
Autos Tianjin-faw 0% 0% 0% 1% 1% 1% 1% 0% FAW Tianjin 000927 CH
Autos Zhonghua 0% 0% 0% 0% 1% 0% 0% 0% Brilliance Auto 1114 HK
Autos Chrysler 0% 2% 2% 0% 0% 0% 0% 1% Chrysler Group private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 34
% penetration at LOWER
income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Autos Fiat 0% 0% 0% 0% 0% 0% 0% 0% Fiat S.p.A F IM
Autos Porsche 0% 0% 0% 0% 0% 0% 0% 0% Porsche Auto PAH3 GR
Autos Renault 0% 0% 0% 0% 0% 0% 0% 0% Renault S.A. RNO FP
Autos Beijing Jeep 0% 0% 0% 1% 0% 0% 0% 0% Beijing Jeep Cor private
Autos Besturn 0% 0% -1% 0% 0% 0% 0% 0% FAW Car Company 000800 CH
Autos Bingjing-hyu 15% 0% -1% 2% 0% -1% 9% 0% Beijing Hyundai IJAIZZ CH
Autos BYD 0% 0% -1% 2% 0% -3% 1% 0% BYD Co Ltd 1211 HK
Autos changansuz 0% 0% -1% 2% 0% 0% 1% 0% Changan Suzuki private
Autos Changhe 2% 0% 0% 0% 0% 0% 1% 0% Jiangxi Changhe private
Autos Chery 2% 0% -9% 3% 0% -3% 3% 0% Chery Automobile CACTZ CH
Autos Geely 0% 0% -2% 2% 0% -2% 1% 0% Zhejiang Geely H private
Autos GW 0% 0% 0% 0% 0% -1% 0% 0% Great Wall Motor 2333 HK
Autos Hafei 0% 0% -5% 0% 0% 0% 0% 0% Harbin HF Automo private
Autos Shoutheast 0% 1% 1% 0% 0% 0% 0% 1% Soueast private
Autos Volvo 0% 1% 0% 1% 0% 0% 0% 1% AB Volvo VOLVB SS
Cosmetics L´Oreal 11% 12% -2% 27% 29% -1% 19% 20% L'Oréal OR FP
Cosmetics Olay 13% 16% -9% 23% 22% -1% 18% 19% Procter & Gamble PG US
Cosmetics Inoherb 9% 6% 3% 12% 11% 6% 11% 9% Shanghai Inoherb 0557747D CH
Cosmetics Dabao 24% 21% -2% 13% 9% 1% 19% 15% Johnson & Johnso JNJ US
Cosmetics Estée Lauder 0% 3% 2% 7% 8% 2% 3% 5% Estée Lauder Co EL US
Cosmetics Lux 14% 12% 6% 9% 8% 2% 12% 10% Unilever ULVR LN
Cosmetics Avon 8% 14% -3% 11% 7% -10% 10% 11% Avon Products AVP US
Cosmetics Nivea 6% 7% 3% 9% 7% -5% 7% 7% Beiersdorf BEI GR
Cosmetics Chcedo 3% 8% 3% 9% 7% 3% 6% 7% Jala Group Inc JALA US
Cosmetics Maybelline 8% 8% 3% 6% 7% -1% 7% 8% L'Oréal OR FP
Cosmetics Tjoy 16% 9% -7% 11% 7% -5% 14% 8% Coty Inc COTY US
Cosmetics Chanel 1% 3% 1% 2% 5% 1% 2% 4% Chanel S.A. private
Cosmetics Lancôme 1% 2% 1% 5% 5% 1% 3% 3% Lancôme Paris private
Cosmetics Mary Kay 0% 4% 4% 0% 5% 5% 0% 4% Mary Kay, Inc. 5698C US
Cosmetics Amway 0% 3% 3% 0% 4% 4% 0% 4% Amway (Alticor) private
Cosmetics Dove 2% 3% 3% 5% 4% 3% 3% 4% Unilever ULVR LN
Cosmetics Ponds 4% 4% -2% 6% 4% -3% 5% 4% Unilever ULVR LN
Cosmetics Herborist 2% 1% -1% 3% 4% -1% 3% 2% Shanghai Jawha 600315 CH
Cosmetics Longliqi 3% 6% 1% 5% 4% 0% 4% 5% Jiangsu Longliqi private
Cosmetics AUPRES 4% 3% 3% 3% 3% 3% 4% 3% Shiseido Company 4911 JP
Cosmetics Doctor li 3% 3% -1% 3% 3% -1% 3% 3% Sisder Health private
Cosmetics Neutrogena 0% 1% 1% 0% 3% 3% 0% 2% Johnson & Johnso JNJ US
Cosmetics Clinique 0% 1% 1% 3% 3% -2% 1% 2% Clinique Laborat NYSE EL
Cosmetics Johnson & Jo 5% 5% -2% 5% 2% -7% 5% 4% Johnson & Johnso JNJ US
Cosmetics Artistry 0% 2% 2% 0% 2% 2% 0% 2% Access Business private
Cosmetics Yumeijing 5% 6% 3% 3% 2% 2% 4% 4% Tianjin Yumeijin private
Cosmetics Clarins 0% 2% 2% 0% 2% 1% 0% 2% Clarins Group private
Cosmetics Max Factor 0% 1% 1% 0% 2% 2% 0% 1% Procter & Gamble PG US
Cosmetics Meijiajing 8% 9% 1% 2% 2% -1% 5% 6% Shanghai Jawha 600315 CH
Cosmetics Biotherm 0% 1% 1% 0% 1% 1% 0% 1% Biotherm(L'Oréal) OR FP
Cosmetics Body Shop 0% 0% 0% 0% 1% 1% 0% 0% The Body Shop In BOS LN
Cosmetics Oriflame 0% 0% 0% 0% 1% 1% 0% 1% Oriflame Cosmeti ORI SS
Cosmetics Caisy 0% 0% -1% 1% 0% -2% 1% 0% Guangzhou Caisy private
Cosmetics Covergirl 0% 1% 1% 0% 0% 0% 0% 1% Procter & Gamble PG US
Cosmetics Cortry 0% 0% 0% 0% 0% 0% 0% 0% Shanghai Jawha 600315 CH
Cosmetics Zhaogui 0% 0% 0% 1% 0% 0% 0% 0% Beijing Zhaogui private
Sportswear Nike 6% 18% 5% 45% 46% 7% 26% 32% Nike, Inc. NKE US
Sportswear Adidas 18% 22% 9% 38% 46% 10% 28% 34% Adidas ADS GR
Sportswear Lining 27% 29% 3% 15% 27% 7% 21% 28% Li Ning Company 2331 HK
Sportswear Anta 11% 9% -8% 11% 15% 1% 11% 12% ANTA Sports Prod 2020 HK
Sportswear Xtep 15% 14% 3% 5% 13% 6% 10% 14% Xtep Internation 1368 HK
Sportswear 361 361 15% 5% -2% 7% 11% 7% 11% 8% 361 Degrees Gr 1361 HK
Sportswear Converse 3% 4% 2% 5% 11% 1% 4% 8% Nike, Inc. NKE US
Sportswear Jordan 6% 12% 6% 4% 9% 4% 5% 11% Nike, Inc. NKE US
Sportswear Metersbonw 5% 2% -3% 4% 6% 2% 4% 4% Metersbonwe Gr 002269 CH
Sportswear Puma 4% 1% 0% 6% 5% 0% 5% 3% Puma SE PUM GR
Sportswear Erke 3% 6% 3% 3% 5% 2% 3% 5% HongXing Erke Gr private
Sportswear Guirenniao 1% 7% 7% 4% 4% 4% 3% 6% Guirenniao Co Lt EGATMZ CH
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 35
% penetration at LOWER
income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Sportswear Kappa 1% 2% -1% 4% 4% 1% 2% 3% Kappa private
Sportswear Peak 5% 3% -5% 0% 4% 2% 3% 4% Peak Sport Prod 1968 HK
Sportswear Champion 1% 0% -1% 1% 3% 3% 1% 2% HanesBrands Inc. HBI US
Sportswear Double Star 5% 6% 6% 1% 3% 3% 3% 5% Doublestar Group private
Sportswear Reebok 3% 1% 0% 2% 2% 0% 3% 1% Reebok (Adidas) ADS GR
Sportswear Mizuno 0% 1% 1% 0% 2% 0% 0% 1% Mizuno Corp 8022 JP
Sportswear Diadora 0% 0% -1% 0% 1% 0% 0% 1% Diadora private
Sportswear Fila 0% 1% 1% 0% 1% 1% 0% 1% Fila, Ltd. private
Sportswear K-Swiss 0% 0% 0% 0% 1% 1% 0% 1% K-Swiss(E-Land) private
Sportswear Tonlion 0% 0% 0% 0% 1% 0% 0% 1% Ningbo Beyond Fa private
Sportswear Umbro 0% 1% 0% 0% 1% -1% 0% 1% Umbro (Iconix) ICON US
Sportswear Asics 0% 0% 0% 0% 1% 1% 0% 1% ASICS 7936 JP
Sportswear Le Coq Sport 0% 0% 0% 1% 1% 1% 0% 1% Le Coq Sportif private
Sportswear Fred Perry 0% 0% 0% 0% 0% 0% 0% 0% Fred Perry private
Sportswear Speedo 0% 0% 0% 0% 0% 0% 0% 0% Speedo Intl private
Sportswear Timberland 1% 0% 0% 1% 0% 0% 1% 0% Timberland LLC VFC US
Handsets Samsung 12% 18% 8% 21% 27% 13% 17% 23% Samsung Electron 005930 KS
Handsets Apple 1% 7% 6% 15% 18% 14% 8% 13% Apple AAPL US
Handsets Nokia 25% 17% -21% 22% 12% -35% 24% 15% Nokia Corp NOK1V FH
Handsets Huawei 4% 4% 4% 2% 5% 5% 3% 5% Huawei Tech private
Handsets Motorola 4% 1% -5% 5% 4% -1% 4% 3% Motorola, Inc. MSI:US
Handsets Lenovo 6% 6% 3% 3% 3% 1% 5% 5% Lenovo Group 992 HK
Handsets HTC 1% 1% 1% 5% 3% 2% 3% 2% HTC Corporation 2498 TT
Handsets ZTE 0% 5% 5% 0% 3% 3% 0% 4% ZTE Corporation 763 HK
Handsets Bubugao 2% 2% 1% 2% 2% 0% 2% 2% BBK Electronics private
Handsets Sony Ericss 3% 1% -3% 3% 2% -4% 3% 1% Sony Mobile Com 6758 JP
Handsets Blackberry 0% 1% 1% 1% 1% 1% 0% 1% BlackBerry BBRY US
Handsets Coolpad 2% 4% 4% 2% 1% 1% 2% 3% Coolpad private
Handsets Oppo 0% 2% 1% 1% 1% 0% 1% 2% OPPO Electronics 0056647D US
Handsets Meizu 0% 0% 0% 0% 1% 1% 0% 1% Meizu Tech private
Handsets Gionee 3% 2% 1% 1% 1% 0% 2% 2% Gionee private
Handsets LG 3% 1% -1% 3% 1% -1% 3% 1% LG Electronics 066570 KS
Handsets Changhong 0% 1% 0% 0% 0% 0% 0% 1% Sichuan Changhon 600839 CH
Handsets Dopod 0% 0% 0% 0% 0% -1% 0% 0% HTC Corporation 2498 TT
Handsets Google 0% 0% 0% 0% 0% 0% 0% 0% Google GOOG US
Handsets Konka 2% 1% 0% 1% 0% 0% 1% 1% Konka Group 000016 CH
Handsets Philips 2% 1% 1% 1% 0% -1% 2% 1% Philips PHIA NA
Handsets Sharp 1% 0% 0% 1% 0% 0% 1% 0% Sharp Corp 6753 JP
Handsets Siemens 0% 0% 0% 0% 0% 0% 0% 0% Siemens AG SIE GR
Handsets TCL 0% 0% -1% 0% 0% 0% 0% 0% TCL Corporation 000100 CH
Handsets Alcatel 0% 0% 0% 0% 0% 0% 0% 0% Alcatel-Lucent ALU FP
Handsets Chinabird 0% 0% -1% 1% 0% 0% 1% 0% Ningbo Bird 600130 CH
Handsets Haier 1% 0% -1% 1% 0% -1% 1% 0% Haier Group 1169 HK
Handsets Kejian 0% 0% 0% 0% 0% 0% 0% 0% China Kejian Co 000035:CH
Handsets K-Touch 3% 1% -3% 2% 0% -2% 2% 0% Jaina Group private
Handsets Mitsubishi 0% 1% 0% 0% 0% 0% 0% 0% Mitsubishi Motor 7211 JP
Handsets Newman 0% 0% 0% 0% 0% 0% 0% 0% Beijing Newman private
Handsets Panasonic 0% 0% 0% 0% 0% -1% 0% 0% Panasonic Corp 6752 JP
Handsets Skyworth 0% 0% 0% 0% 0% 0% 0% 0% Skyworth 751 HK
Handsets Yulong 0% 0% 0% 0% 0% 0% 0% 0% China Wireless 2369 HK
TV Samsung 7% 10% -8% 14% 22% 7% 11% 16% Samsung Electron 005930 KS
TV Sony 4% 4% -1% 12% 13% -5% 8% 8% Sony Corporation 6758 JP
TV Philips 0% 4% 1% 4% 12% 3% 2% 8% Philips PHIA NA
TV Changhong 4% 33% 22% 9% 9% 1% 7% 21% Sichuan Changhon 600839 CH
TV Panasonic 17% 3% -3% 8% 8% -1% 12% 6% Panasonic Corp 6752 JP
TV Skyworth 11% 3% -5% 6% 8% 4% 9% 6% Skyworth 751 HK
TV Sharp 4% 2% -1% 11% 6% -4% 7% 4% Sharp Corp 6753 JP
TV Haier 0% 16% 8% 6% 5% 0% 3% 11% Haier Group 1169 HK
TV Konka 11% 11% -1% 3% 4% 1% 7% 7% Konka Group 000016 CH
TV Toshiba 0% 0% -3% 4% 2% 0% 2% 1% Toshiba 6502 JP
TV Canca 0% 3% 3% 0% 1% 1% 0% 2% Chaozhou Chuangj private
TV Hisense 20% 4% -4% 4% 1% 0% 12% 3% Hisense 600060 CH
TV Hitachi 0% 0% 0% 5% 1% 0% 3% 1% Hitachi, Ltd. 6501 JP
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 36
% penetration at LOWER
income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
TV TCL 7% 2% 0% 4% 1% -4% 6% 2% TCL Corporation 000100 CH
TV LG 4% 2% 1% 3% 1% -1% 3% 1% LG Electronics 066570 KS
TV Sanyo 7% 0% -1% 1% 1% 1% 4% 0% SANYO Electric 6764 JP
TV BenQ 0% 0% 0% 0% 0% -1% 0% 0% BenQ Corporation 8215 TT
TV Mitsubishi 0% 0% -1% 0% 0% -1% 0% 0% Mitsubishi Motor 7211 JP
TV Pioneer 0% 0% 0% 1% 0% 0% 1% 0% Pioneer Corp 6773 JP
TV Xoceco 0% 0% -3% 0% 0% 0% 0% 0% Xiamen Overseas 600870 CH
Computers Apple 31% 13% 8% 37% 37% 26% 34% 25% Apple AAPL US
Computers Lenovo 21% 17% -7% 16% 16% -2% 18% 17% Lenovo Group 992 HK
Computers Samsung 19% 21% 14% 13% 13% 9% 16% 17% Samsung Electron 005930 KS
Computers ASUS 0% 5% 5% 0% 6% 6% 0% 6% Asus 2357 TT
Computers DELL 2% 5% -3% 6% 6% -3% 4% 6% Dell private
Computers Sony 1% 7% -1% 6% 4% -5% 4% 6% Sony Corporation 6758 JP
Computers HP 4% 8% 0% 6% 4% -10% 5% 6% HP HPQ US
Computers Acer 12% 6% 6% 3% 3% 1% 7% 5% Acer Inc. 2353 TT
Computers Philips 0% 7% 5% 5% 1% -2% 2% 4% Philips PHIA NA
Computers Toshiba 3% 0% 0% 1% 1% -1% 2% 1% Toshiba 6502 JP
Computers Haier 0% 1% 0% 0% 1% -1% 0% 1% Haier Group 1169 HK
Computers Blackberry 0% 0% 0% 0% 0% 0% 0% 0% BlackBerry BBRY US
Computers Compaq 0% 4% 4% 0% 0% -1% 0% 2% HP HPQ US
Computers Founder 0% 0% -1% 1% 0% -1% 1% 0% Founder Technolo 600601 CH
Computers Fujitsu 0% 1% 1% 1% 0% 0% 0% 1% Fujitsu Limited 6702 JP
Computers Nexus 0% 0% 0% 0% 0% 0% 0% 0% Google GOOG US
Computers HASEE 1% 0% -1% 0% 0% -2% 1% 0% Hasee Computers 7976342Z CH
Computers NEC 0% 0% 0% 0% 0% 0% 0% 0% NEC Corporation 6701 JP
Computers Sharp 0% 0% -1% 1% 0% -1% 0% 0% Sharp Corp 6753 JP
Computers BenQ 0% 1% 1% 1% 0% -1% 0% 1% BenQ Corporation 8215 TT
Computers Greatwall 0% 0% 0% 0% 0% -1% 0% 0% China Greatwall 000066 CH
Computers IBM 0% 0% -1% 1% 0% -2% 0% 0% IBM IBM US
Computers TCL 0% 0% 0% 0% 0% 0% 0% 0% TCL Corporation 000100 CH
Computers Tongfang 0% 0% -3% 0% 0% -2% 0% 0% Tsinghua Tongfan 600100 CH
Fashion Septwolves 0% 8% 8% 0% 13% 13% 0% 11% Fujian Septwolve 002029 CH
Fashion Semir 3% 9% 9% 4% 11% 11% 4% 10% The Semir Group 002563 CH
Fashion Yishion 1% 7% 7% 2% 10% 10% 2% 9% Yishion private
Fashion Metersbonwe 0% 6% 6% 0% 8% 8% 0% 7% Metersbonwe Gr 002269 CH
Fashion Goldlion 11% 5% 3% 13% 7% 5% 12% 6% Goldlion Holding 533 HK
Fashion youngor 1% 2% 0% 1% 7% 4% 1% 5% Youngor Group Co 600177 CH
Fashion Lacoste 3% 4% 2% 8% 6% -2% 6% 5% Lacoste private
Fashion Girdear 1% 3% 2% 1% 6% 2% 1% 5% Girdear Fashion private
Fashion Hongdou 4% 9% 4% 4% 6% 4% 4% 7% The HOdo Group private
Fashion Dunhill 1% 1% 0% 4% 5% 2% 2% 3% British American BATS LN
Fashion Pierre Cardi 0% 6% 3% 1% 5% 2% 1% 6% Pierre Cardin private
Fashion Valentino 2% 3% -4% 4% 5% 0% 3% 4% Valentino SpA VLNT IM
Fashion Burberry 4% 3% 1% 3% 5% 4% 4% 4% Burberry Group BRBY LN
Fashion Heilan 0% 2% 2% 0% 5% 5% 0% 4% Heilan Home HJBAPZ CH
Fashion Hermes 1% 6% 5% 3% 5% 4% 2% 5% Hermès Intl RMS FP
Fashion Red Dragonfly 0% 2% 2% 0% 5% 5% 0% 4% Red Dragonfly Fa private
Fashion Etam 0% 6% 6% 3% 5% 5% 2% 5% Etam Group private
Fashion Fairyfair 1% 4% 0% 3% 5% -3% 2% 5% Shenzhen Fairyfa private
Fashion Baoxiniao 2% 5% 4% 3% 4% 2% 2% 5% Zhejiang Baoxini 002154 CH
Fashion Giorgio Armani 0% 1% 1% 3% 4% 1% 1% 3% Giorgio Armani S private
Fashion JNBY 1% 0% -2% 2% 4% 2% 1% 2% Just Naturally B private
Fashion Qipai 0% 1% 0% 2% 4% -1% 1% 2% Qipai Group Co private
Fashion Gucci 0% 0% 0% 3% 3% 1% 2% 2% Gucci Group GUCG US
Fashion Louis Vuitton 2% 1% 1% 0% 3% 2% 1% 2% LVMH MC FP
Fashion ZARA 0% 1% 0% 1% 2% -3% 1% 2% Industria de Dis ITX SM
Fashion Christian Dior 3% 1% 1% 1% 2% 1% 2% 2% LVMH MC FP
Fashion Escada 1% 1% 1% 0% 2% 2% 1% 2% Escada ESC GR
Fashion Lilang 0% 1% 1% 0% 2% 2% 0% 2% China Lilang 1234 HK
Fashion Erdos 0% 1% 1% 0% 2% 2% 0% 1% Erdos Group private
Fashion Givenchy 1% 1% 1% 0% 2% 1% 1% 2% LVMH MC FP
Fashion Joeone 0% 3% 3% 0% 2% 2% 0% 2% Joeone Co., Ltd 601566 CH
Fashion Versace 1% 0% 0% 1% 2% -1% 1% 1% Gianni Versace S GIAN IM
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 37
% penetration at LOWER
income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Fashion Dolce & Gabb 0% 1% 1% 0% 1% 1% 0% 1% Dolce & Gabbana private
Fashion Guess 1% 1% 0% 0% 1% 1% 1% 1% Guess, Inc. GES US
Fashion Hugo Boss 1% 1% 1% 1% 1% 0% 1% 1% Hugo Boss AG BOSS GR
Fashion Shanshan 2% 1% 0% 1% 1% 1% 2% 1% Shanshan Group private
Fashion Mango 1% 1% 1% 0% 1% 1% 1% 1% Punto Fa, S.L. private
Soft Drinks Coca-Cola 61% 56% -5% 68% 69% 1% 65% 63% The Coca-Cola Co KO US
Soft Drinks Sprite 54% 47% 2% 36% 52% 5% 45% 50% The Coca-Cola Co KO US
Soft Drinks Pepsi Cola 33% 29% -17% 51% 49% -4% 42% 39% The Coca-Cola Co KO US
Soft Drinks Mirinda 14% 18% 4% 25% 25% 2% 19% 22% PepsiCo PEP US
Soft Drinks Mizone 21% 11% -3% 22% 25% 5% 22% 18% Frucor (Suntory) private
Soft Drinks Fanta 23% 21% 6% 27% 23% 0% 25% 22% The Coca-Cola Co KO US
Soft Drinks 7-Up 16% 15% 2% 23% 22% -7% 20% 19% PepsiCo PEP US
Soft Drinks Wahaha 19% 16% 3% 10% 12% 0% 15% 14% Hangzhou Waha private
Soft Drinks Scream 8% 3% -1% 7% 9% 3% 8% 6% farmer spring In private
Soft Drinks Guozhiguole 14% 6% -11% 9% 8% -5% 11% 7% China Huiyuan Ju 1886:HK
Soft Drinks Jianlibao 16% 7% 1% 6% 8% 2% 11% 7% Jianlibao Group private
Soft Drinks Lucozade 4% 2% 0% 2% 3% -1% 3% 3% Suntory private
Soft Drinks Mountain Dew 2% 0% -1% 3% 3% -1% 3% 2% PepsiCo PEP US
Soft Drinks Appletiser 2% 2% 2% 1% 1% 1% 2% 2% SABMiller SAB LN
Soft Drinks Dr Pepper 0% 0% 0% 1% 0% 0% 0% 0% Dr Pepper Snappl DPS US
Soft Drinks Lilt 0% 0% 0% 1% 0% -1% 0% 0% The Coca-Cola Co KO US
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 38
China: Demographics
Figure 80: A6. Could you please tell me your age? Figure 81: N2. What is your total after tax monthly income?
Note: Sample size: 2,580 respondents across 10 geographical regions
Figure 82: Urban / Rural split Figure 83: : Male / Female split
Figure 84: A9. How many people live in your household?
% of respondents
(by income
bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer not
to answer
D.K
1 2 14 3 1 2 1 1 1 1 1 1 0 2
2 9 14 15 12 14 14 7 10 6 7 6 5 7
3 47 40 33 37 39 56 56 53 54 50 46 33 31
4 23 20 24 27 27 14 20 19 21 25 25 30 31
5 or more 21 20 19 19 24 20 18 16 18 22 32 33 31
Mean 3.49 3.05 3.53 3.57 3.45 3.27 3.44 3.43 3.46 3.50 3.64 3.89 3.80
Figure 85: A15. In your opinion is now a good time to make a major purchase?
26
41
20
13
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%ofrespondents
4
5
7 7
10
7 7
14
18
13
0
5
10
15
20
UnderRMB
2000(1500)
RMB2000-
2999
(2499.5)
RMB3000-
3999
(3499.5)
RMB4000-
4999
(4499.5)
RMB5000-
5999(5500)
RMB6000-
6999(6500)
RMB7000-
7999(7500)
RMB8000-
9999(9000)
RMB10000-
14999
(12500)
AboveRMB
15000
(20000)
%ofrespondents
30
70
0
20
40
60
80
100
Rural Urban
%ofrespondents
50 50
0
10
20
30
40
50
60
Male Female
%ofrespondents
19 16 20 17 24 16 21 17 14 13
37 53 50 59 48 57 56 55 67
57
37
28 26 20
26 24 21 26
19
28
6 4 3 3 2 2 2 2 1 2
0%
20%
40%
60%
80%
100%
Under RMB
2,000
RMB 2,000-
2,999
RMB 3,000-
3,999
RMB 4,000-
4,999
RMB 5,000-
5,999
RMB 6,000-
6,999
RMB 7,000-
7,999
RMB 8,000-
9,999
RMB 1,0000-
14,999
Above RMB
15,000
%ofrespondents
Excellent time Good time Not such a good time A bad time
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 39
Figure 86: A15 (b) – In your opinion is now a good time to make a major purchase? Percentage of respondents who are
positive minus percentage who are negative..
Source: Company data, Credit Suisse estimates
Figure 87: A16. Do you think the state of your own finances over the next 6 months will be better, worse or about the same?
Source: Credit Suisse survey. NB: Income brackets based on average monthly household income.
Figure 88: A16 (b) – Do you think the state of your own finances over the next 6 months will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative..
Source: Credit Suisse emerging markets consumer survey.
NB: Income brackets based on average monthly household income.
13
37
41
53
44 47
54
44
61
40
0
20
40
60
80
Under RMB
2,000
RMB 2,000-
2,999
RMB 3,000-
3,999
RMB 4,000-
4,999
RMB 5,000-
5,999
RMB 6,000-
6,999
RMB 7,000-
7,999
RMB 8,000-
9,999
RMB 1,0000-
14,999
Above RMB
15,000
%ofrespondents
37 34 35 34 40 44 42 44 47 48
45 57 58 62 56 51 56 53 52 49
0%
20%
40%
60%
80%
100%
Under RMB
2,000
RMB 2,000-
2,999
RMB 3,000-
3,999
RMB 4,000-
4,999
RMB 5,000-
5,999
RMB 6,000-
6,999
RMB 7,000-
7,999
RMB 8,000-
9,999
RMB 1,0000-
14,999
Above RMB
15,000
%ofrespondents
Better About the same Worse
20
25 28
30
35
40 40 41
45 46
0
10
20
30
40
50
Under RMB
2,000
RMB 2,000-
2,999
RMB 3,000-
3,999
RMB 4,000-
4,999
RMB 5,000-
5,999
RMB 6,000-
6,999
RMB 7,000-
7,999
RMB 8,000-
9,999
RMB 1,0000-
14,999
Above RMB
15,000
%ofrespondents
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 40
China: Income and Other
Figure 89: N1. What savings or investment channels, if any, does your household use to save money?
% of
respondents (by
income bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer
not to
answer
D.K
Bank account 45 49 56 52 51 48 55 53 47 41 33 49 53
Life insurance 13 8 12 12 14 12 11 11 13 13 14 16 11
Stock market 7 2 1 5 5 8 6 5 7 11 9 6 3
Cash 14 9 17 12 13 12 14 15 13 14 15 11 17
Mutual Fund 7 2 1 3 6 6 4 7 7 8 10 3 6
Treasury bond 3 1 2 3 2 4 2 1 4 4 4 2 2
Property 6 2 3 5 4 5 5 5 6 7 10 5 5
Collectables 2 1 2 1 0 1 1 0 1 2 3 2 0
No extra saving 3 25 7 7 5 4 1 2 2 0 2 5 4
Base : Unwtd 2580 110 127 178 184 265 183 180 363 454 324 81 131
Figure 90: N3. To what extent has your household income changed in the last 12 months?
Declined > 20% 2 12 2 3 3 2 4 2 1 1 2 0 2
-10% to -20% 3 6 6 4 7 3 5 6 2 2 2 4 2
-10% to flat 3 3 2 7 3 4 5 5 2 2 4 0 2
Unchanged 62 62 72 62 63 69 64 64 63 58 48 65 69
Flat to +10% 17 8 11 15 17 14 11 12 22 24 16 12 11
+10 to +20% 9 5 7 8 4 5 8 8 7 9 18 10 11
+20 to +30% 2 0 1 2 1 2 1 3 2 3 6 5 2
30%+ 1 1 0 0 1 1 0 1 0 0 5 1 1
Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131
Figure 91: N4. In what way do you expect your household income to change in the next 12 months?
Declined > 20% 1 6 0 3 1 1 1 1 1 0 1 2 2
-10% to -20% 2 2 6 3 1 2 2 1 2 1 2 0 1
-10% to flat 2 4 2 3 3 2 2 2 1 1 1 2 1
Unchanged 55 70 61 56 60 62 55 57 53 48 44 64 63
Flat to +10% 20 7 18 20 20 14 20 22 29 23 21 14 13
+10 to +20% 14 5 10 11 12 14 15 10 12 20 20 10 11
+20 to +30% 4 2 3 2 2 3 4 5 2 4 6 4 6
30%+ 2 3 0 2 1 2 1 2 1 2 5 2 4
Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131
Figure 92: N5. What proportion of your spending is done via credit cards?
0-5% 10 12 11 8 12 9 11 7 7 10 11 11 15
6-10% 10 5 10 12 18 10 10 13 8 9 10 7 5
11-15% 7 4 6 10 9 9 8 8 7 8 9 5 0
16-20% 6 1 5 6 2 6 5 7 7 8 9 2 1
21-25% 3 0 4 2 1 2 3 3 4 5 6 0 1
More than 25% 9 1 3 4 3 7 5 8 9 13 20 12 10
No credit card 49 69 54 53 50 54 56 50 55 43 32 42 50
Mean % exp 14 7 12 13 10 14 12 14 16 16 17 15 13
Base : Unwtd 2580 110 127 178 184 265 183 180 363 454 324 81 131
Figure 93: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 35 30 29 37 33 35 36 25 38 37 42 32 15
Staying the same 58 71 61 59 60 55 57 66 60 56 51 62 74
Decreasing 7 0 10 3 8 10 7 9 2 7 7 6 11
Base : Unwtd 1,315 34 59 83 92 122 81 90 165 257 219 47 66
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 41
Figure 94: N10. How effective is your government at solving problems that relate to you?
Very effective 6 4 6 6 8 6 4 9 6 7 7 10 3
Quite effective 57 58 57 61 64 64 61 54 53 54 58 57 51
Not very effective 19 9 19 16 15 16 19 21 22 23 19 14 10
Not at all effective 9 8 9 8 7 7 8 8 12 11 9 9 11
Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131
Figure 95: N11. Do you think that more economic growth will lead to a changed political system?
Yes 61 51 55 62 59 55 57 59 62 69 69 55 49
No 20 10 23 18 20 22 28 27 23 22 19 12 8
Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131
Figure 96: N12. What do you feel is the biggest risk to your country?
Political risk 14 22 15 16 19 13 15 9 12 13 15 23 16
Military risk 12 12 11 13 13 15 10 12 14 13 10 13 10
Social risk 25 17 23 19 20 23 25 28 25 27 25 20 29
Economic risk 40 40 45 43 41 40 42 42 41 40 38 33 34
Domestic instability
risk
9 9 6 7 7 9 7 9 8 8 12 11 11
Base : Unwtd 2580 110 127 178 184 265 183 180 363 454 324 81 131
Figure 97: N13. Do you feel that buying domestic brands supports your nation?
Yes 85 82 85 88 87 80 86 81 89 90 85 81 71
No 11 7 12 9 8 14 12 14 8 9 13 10 13
Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 42
China: Automobiles
Figure 98: B1. Does your household currently own a car that is driven for personal use?
% of
respondents
(by income
bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer
not to
answer
D.K
Yes 31 12 17 24 22 25 25 22 25 34 64 51 34
No 69 88 83 76 78 75 75 78 75 66 36 49 66
Figure 99: B2. Does your household own a motorcycle / 2-wheeler for personal use?
Yes 31 26 32 31 30 28 26 29 35 28 29 45 44
No 69 74 68 69 70 72 74 71 65 72 71 55 56
Figure 100: B3. How many cars do you own in your household?
1 70 100 96 94 87 73 71 42 28 14 53 71 70
2 22 0 4 6 11 22 25 47 41 40 34 17 22
3 or more 8 0 0 0 2 5 4 12 31 46 13 13 8
Figure 101: B7. How did you finance it?
All Cash 27 33 57 42 25 24 23 25 15 51 23 21 27
Cash + Credit 52 33 17 40 51 58 60 63 77 26 53 50 52
All Credit 13 33 13 12 19 14 11 5 8 11 11 8 13
Don’t Know 7 0 13 6 5 4 7 7 0 11 13 21 7
Base : Unwtd 747 3 23 65 220 130 84 60 39 35 64 24 747
Figure 102: B10. Will you or your family purchase or replace a passenger car in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
Figure 103: B4. What brand is the car your household last purchased?
Foreign Cars 81 54 75 78 79 79 84 76 82 84 88 70 60
Volkswagen 16 15 15 23 16 16 16 24 18 16 16 10 7
GM 8 0 0 8 5 13 5 3 8 10 8 13 7
Local Cars 14 15 15 20 18 13 12 19 14 14 10 20 14
Tianjin-faw 1 0 0 0 5 2 2 3 1 1 0 0 5
Haima 1 0 0 0 3 2 0 0 1 1 0 0 2
Base : Unwtd 759 13 20 40 38 62 43 37 87 146 190 40 43
2 3 4 4 5 3 5 4 5
89 8 9
14
19
16 17 15
19
22
10
13 15 13 13 15
12 13 15
119
17 15 15
18 17
22
17 18 17
66
55
54
47
42
45
40
46
39 40
0
10
20
30
40
50
60
70
80
Under RMB
2,000
RMB 2,000-
2,999
RMB 3,000-
3,999
RMB 4,000-
4,999
RMB 5,000-
5,999
RMB 6,000-
6,999
RMB 7,000-
7,999
RMB 8,000-
9,999
RMB 1,0000-
14,999
Above RMB
15,000
%ofrespondents
Income Bracket
Definitely will Probably will Not sure Probably won’t Definitely won’t
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 43
Figure 104: B16. How do you plan to finance the upcoming car purchase?
All Cash 53 58 43 27 58 58 39 64 43 58 64 44 39
Cash + Credit 38 25 43 55 42 34 42 25 49 38 34 28 30
All Credit 3 0 0 9 0 2 3 6 5 3 0 0 4
Part Exchange 2 0 0 5 0 5 6 3 2 0 2 0 0
Don’t Know 5 17 14 5 0 2 9 3 2 1 0 28 26
Base : Unwtd 511 12 14 22 31 62 33 36 65 104 91 18 23
Figure 105: B17. How much do you plan to spend on the car you or your household is planning to purchase?
Upto RMB 100000 18 42 29 27 23 24 24 28 17 8 11 22 13
RMB 100’000 -
400’000
63 42 64 50 71 60 52 61 58 79 66 39 48
RMB 400’00 –
700’000
11 0 7 18 3 11 18 8 11 10 16 11 9
RMB 700’000 –
1’000’000
2 0 0 5 0 2 3 0 8 3 1 0 0
More than RMB
1’000’000
2 0 0 0 0 2 0 3 3 1 5 0 0
Base : Unwtd 511 12 14 22 31 62 33 36 65 104 91 18 23
Figure 106: B15. Which car brand are you most likely purchase?
Foreign Cars 86 33 71 82 77 79 89 89 92 92 88 83 64
Volkswagen 15 17 12 14 18 19 20 13 10 15 15 22 8
Toyota 10 0 6 11 5 7 11 20 8 10 12 13 8
Local Cars 8 33 24 11 15 8 7 7 5 5 6 9 4
Haima 1 0 0 0 3 0 0 0 2 1 2 0 0
Base : Unwtd 511 12 14 22 31 62 33 36 65 104 91 18 23
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Emerging Consumer Survey Databook 2014

  • 1. Emerging Consumer Survey Databook 2014 Research InstituteThought leadership from Credit Suisse Research and the world’s foremost experts February 2014
  • 2. Contents For more information, please contact: Mujtaba Rana, Vice President Thematic Equity Research Credit Suisse Investment Banking +44 20 7883 3773 mujtaba.rana@credit-suisse.com 3 Introduction 4 Credit Suisse Consumer Survey Universe 5 Brazil 30 China 58 India 85 Indonesia 110 Mexico 136 Russia 162 Saudi Arabia 185 South Africa 211 Turkey 237 Appendix: Methodology 238 About the survey 239 Imprint 240 General disclaimer/Important information
  • 3. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 Introduction This Credit Suisse Emerging Consumer Survey Databook provides granular detail of the market research that underpins the conclusions and themes highlighted in the Credit Suisse Emerging Consumer Survey 2014, a comprehensive and exclusive study of the consumption patterns and plans of individuals residing in nine key economies across the emerging world. Specifically, the markets we have incorporated in this survey are China, India, Brazil, Russia, Mexico, Saudi Arabia, South Africa, Indonesia and Turkey. In total, these markets account for almost 3.5 billion people. As comprehensive as this Databook is, we have not provided every aspect of the detail which can be derived from the survey along the lines of gender, age, city and rural/urban locations. This is available on request. The pages that follow have focused on income bands as a source of disaggregation of the responses which was a principal feature of the themes we have explored. This report builds on work Credit Suisse published on consumption trends in emerging markets over the past 36 months. The Emerging Consumer Surveys in 2013, 2012 and 2011 were in themselves an extension to the China Consumer Survey, a publication released annually since 2005. The survey structure and questionnaire used in this previous work has been used as a template for this project, ensuring both a degree of consistency with previous work and a comparable dataset across the different countries. To conduct the primary research for this project, the Credit Suisse Research Institute engaged the global market research firm Nielsen to advise on the questionnaire construction and to undertake the interview process on our behalf. Using a global firm with local offices has provided a consistent approach to this multi-region survey, as well as allowing sufficient flexibility to incorporate questions specific to the countries concerned. This survey is designed to capture information regarding the spending patterns (past, present and future) and general lifestyles and aspirations of the consumers across these markets. The data is proprietary to Credit Suisse and is based on face-to-face interviews carried out in 91 distinct regional areas, spread over the nine different countries. Data from such a sample will vary in quality due to the sampling and non-sampling problems inherent in all surveys. Approximately 1,500 respondents were surveyed for each region, with the largest two markets (India and China) having a larger sample size of 2,500 each. The male-to-female split between respondents was roughly 50:50 in all cases, with rural-to-urban split varying by country. A total of 16,000 respondents were screened and surveyed on questions within 12 categories: 1) general income and wealth, 2) autos, 3) food and beverages, 4) household and personal care, 5) luxury goods, 6) technology, 7) telecoms, 8) internet, 9) travelling, 10) property, 11) education and 12) healthcare. Detailed results from each of the eight markets are shown in the "Country Specific Data" section from page 5 onwards. The survey methodology is described in the appendix. Although each respondent was asked up to 120 questions during the course of the survey, the Databook aims to present detailed information on those areas which investors may find most compelling and those which garnered the most thought-provoking ideas during the course of our study. Certain topics are more pertinent in some markets than others: questions on holiday plans yielded far more interesting results in Russia and Saudi Arabia than they did in Indonesia, for instance. Similarly, questions on stock market investments are more pertinent in China than they are in India. Nevertheless, for the sake of consistency, we have included a standard set of results for each market in this Databook. Numbered references within the tables, such as A7 and D5, allude to specific questions surveyed. More detail is available on request. Mujtaba Rana Equity Research, Credit Suisse Investment Banking
  • 5. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 5 Brazil Missing a beat The structural optimism among Brazilians again comes across in our survey, but near-term risks do emerge. Brazilian consumers remain the most upbeat when judged by the balance of respondents who see their personal finances as likely to improve in the next six months. However, the more immediate perceptions are less bullish. When asked whether it was a good time to make a major purchase, Brazilians were the third most pessimistic in our survey – with a net –10% figure claiming it was a bad time. This would be consistent with the prevailing environment of slower economic growth (2% in 2013), social unrest, higher inflation and lower real income growth. To a large degree, the buoyant nature of the longer-term optimism might be explained by the ongoing low unemployment rate and its positive impact on real wage growth. Moreover, the high level of optimism may also be supported by ongoing government sponsored initiatives, including social programs such Bolsa Familia, Minha Casa Minha Vida (housing subsidies for low-income consumers) and Minha Casa Melhor (subsidies for purchases by low-income consumers), and ample credit availability. Unsurprisingly, however, the actual year-on-year decline in the degree of optimism has been most acute at the lower end of the income spectrum, as evidenced by a 16% and 36% year-on-year decrease in confidence in the two lowest income brackets we surveyed. This may be primarily explained by the substantial increase in food inflation during 2013 (5.5% in the last 12 months – the highest level among all the economies surveyed). With regard to consumption, momentum continues to favor the discretionary end. The following sectors showed the greatest momentum in spending: smartphones (+17% versus +11% in our 2012 survey), fashion apparel (+10%), computers (+6%), internet access (+5%) and smartphone penetration is still relatively low at 45%, suggesting further ample room for growth, with respondents showing net +8% growth over the coming year. Categories which showed strong forward growth in our 2012 survey, however, are not forecast to grow as strongly this year – autos (+26% versus –4%), meat (+6% versus –13%) and spirits (+3% versus –5%) to name but a few. While penetration of the other categories is already high, we expect them to continue growing at lower rates. More basic spending on beer, carbonated drinks and dairy products declined, which may be explained by the negative impact of food inflation on lower income consumers.
  • 6. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 6 Brazil: Brand penetration Penetration of local and foreign brands through each sector, along with parent company details. Defined as the percentage of respondents who have purchased that brand in the last 3-12 months. Red = avg. penetration increasing over 12 months, Green = remaining steady, Blue = decreasing over 12 months. % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Listed/ Private Dairy Nestle 55% 51% 12% 78% 64% -2% 66% 58% Nestlé NESN VX Dairy Danone 45% 33% 1% 46% 47% 1% 45% 40% Danone BN FP Dairy Parmalat 25% 34% -6% 47% 42% -4% 36% 38% Parmalat PLT IM Dairy Batavo 39% 21% -8% 34% 39% 8% 36% 30% Batavo Cooperati private Dairy Vigor 35% 16% -4% 23% 31% 10% 29% 23% Vigor VIGR3 BZ Dairy Leco 12% 10% -1% 17% 17% 0% 14% 14% Vigor VIGR3 BZ Dairy Catupiry 0% 0% 0% 0% 7% 7% 0% 4% Laticínios Catup private Dairy Philadelphia 1% 1% 0% 9% 6% -13% 5% 4% Kraft Foods Gr KRFT US Dairy Müller 1% 0% 0% 0% 3% 3% 0% 2% Müller private Dairy Flora 0% 0% 0% 0% 1% 1% 0% 1% Unilever ULVR LN Dairy Lactalis 0% 0% 0% 1% 1% 1% 1% 1% Lactalis private Dairy Anchor 0% 0% 0% 0% 1% 1% 0% 1% Fonterra FCG NZ Dairy Lurpack 0% 0% 0% 0% 1% 1% 0% 1% Danish Dairy Bo private Dairy Kraft 0% 1% 1% 8% 0% -11% 4% 0% Kraft Foods Gr KRFT US Dairy Aviação 1% 0% -1% 1% 0% -6% 1% 0% Gonçalves Salles private Dairy Fonterra 0% 0% 0% 1% 0% 0% 1% 0% Fonterra FCG NZ Dairy Perdigão 0% 0% 0% 0% 0% 0% 0% 0% Perdigão private Dairy Sadia 0% 0% -2% 0% 0% -2% 0% 0% Sadia (BRF-Br) BRFS3 BZ Dairy Scala 0% 0% 0% 0% 0% -8% 0% 0% Scala Dairy private Cigarettes Free 10% 7% 7% 30% 32% 32% 20% 20% Souza Cruz (BAT) BATS LN Cigarettes Hollywood 18% 18% 18% 14% 21% 21% 16% 20% Souza Cruz (BAT) BATS LN Cigarettes Marlboro 7% 7% 7% 28% 32% 32% 17% 19% Philip Morris In PM US Cigarettes Derby 25% 27% 27% 5% 5% 5% 15% 16% Souza Cruz (BAT) BATS LN Cigarettes Dunhill 5% 2% 2% 17% 10% 10% 11% 6% Richemont CFR VX Cigarettes L&M 4% 4% 4% 8% 4% 4% 6% 4% Philip Morris In MO US Cigarettes Shelton 0% 1% 1% 0% 6% 6% 0% 4% Philip Morris In PM US Cigarettes Lucky Strike 2% 1% 1% 3% 4% 4% 2% 2% BAT BATS LN Cigarettes Hilton 2% 2% 2% 0% 2% 2% 1% 2% BAT BATS LN Cigarettes Camel 1% 0% 0% 0% 0% 0% 0% 0% R. J. Reynolds T private Cigarettes Philip Morri 1% 0% 0% 0% 0% 0% 1% 0% Philip Morris In PM US Soft Drinks Coca-Cola 91% 83% 12% 99% 86% -2% 95% 84% The Coca-Cola KO US Soft Drinks Guaraná Ant 43% 59% 23% 74% 65% 10% 58% 62% AmBev AMBV4 BZ Soft Drinks Fanta 51% 43% 18% 54% 43% -5% 53% 43% The Coca-Cola KO US Soft Drinks Pepsi Cola 12% 16% 1% 21% 21% 10% 17% 19% The Coca-Cola KO US Soft Drinks Sprite 7% 14% 4% 15% 20% 6% 11% 17% The Coca-Cola KO US Soft Drinks Kuat 10% 18% 9% 15% 13% -1% 12% 16% The Coca-Cola KO US Soft Drinks Dolly 22% 14% -11% 5% 12% -2% 13% 13% Ragi Refrigerant private Soft Drinks Schincariol 8% 15% 5% 4% 2% 0% 6% 9% Brasil Kirin private Soft Drinks Convenção 14% 8% -4% 8% 8% 4% 11% 8% Primo Schincario private Soft Drinks Itubaina 4% 3% 1% 1% 2% -2% 3% 2% Brasil Kirin private Soft Drinks 7-Up 0% 0% 0% 1% 2% 2% 1% 1% PepsiCo PEP US Soft Drinks Sukita 3% 1% -3% 2% 0% -2% 3% 0% AmBev AMBV4 BZ Soft Drinks Del Rey 0% 0% -2% 0% 0% 0% 0% 0% Cia Del Rey private Soft Drinks Lilt 0% 0% 0% 1% 0% 0% 1% 0% The Coca-Cola KO US Beer Skol 44% 67% 4% 62% 68% -4% 53% 67% AmBev AMBV4 BZ Beer Brahma 23% 47% 12% 42% 41% -5% 33% 44% AmBev AMBV4 BZ Beer Antarctica 18% 28% 9% 43% 25% 15% 31% 27% AmBev AMBV4 BZ Beer Nova Schin 55% 42% 20% 6% 11% 6% 30% 27% Brasil Kirin private Beer Itaipava 24% 16% 1% 29% 16% -12% 27% 16% Cervejaria Petró private Beer Heineken 1% 2% 2% 13% 22% 10% 7% 12% Heineken Intl. HEIA NA Beer Kaiser 5% 7% 1% 1% 5% -5% 3% 6% Avery Brewing private Beer Bohemia 3% 1% -1% 13% 11% -11% 8% 6% AmBev AMBV4 BZ Beer Budweiser 0% 1% 1% 7% 7% 7% 4% 4% AmBev AMBV4 BZ Beer Bavaria 37% 3% 1% 3% 3% -10% 20% 3% Bavaria Brewery Delisted Beer Devassa 0% 3% 2% 0% 2% -1% 0% 2% Brasil Kirin private Beer Stella Artoi 0% 0% 0% 6% 3% -1% 3% 2% AmBev AMBV4 BZ
  • 7. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 7 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Listed/ Private Beer Sol 0% 1% 0% 0% 1% -2% 0% 1% Heineken Intl. HEIA NA Beer Malzebier 0% 0% 0% 0% 1% 1% 0% 0% AmBev AMBV4 BZ Beer Crystal 1% 0% -1% 0% 0% 0% 1% 0% Cervejaria Petró private Beer Erdinger 0% 0% 0% 0% 0% -3% 0% 0% Erdinger Weißbrä private Beer Miller 0% 0% 0% 3% 0% 0% 1% 0% SABMiller and Mo JV Beer Tiger 0% 0% 0% 1% 0% 0% 1% 0% Asia Pacific Bre APB SP Spirits Smirnoff 57% 30% -13% 42% 40% 1% 49% 35% Diageo DGE LN Spirits Johnnie Walk 10% 8% -20% 45% 42% 9% 28% 25% Diageo DGE LN Spirits Absolut 7% 6% 5% 25% 34% 30% 16% 20% Pernod Ricard RI FP Spirits Bacardi 8% 6% 6% 12% 12% 9% 10% 9% Bacardi BACDA US Spirits Cachaça - 51 18% 11% -7% 2% 7% 3% 10% 9% Companhia Müller private Spirits J&B 0% 1% 1% 7% 9% 9% 4% 5% Diageo DGE LN Spirits Cachaça –Vel 6% 3% -2% 0% 7% -4% 3% 5% Indústrias Reuni private Spirits Campari 7% 3% -11% 4% 4% -1% 5% 4% Campari Grp CPR IM Spirits Chivas Regal 0% 0% 0% 0% 7% 7% 0% 4% Pernod Ricard RI FP Spirits Passaport 2% 1% 0% 5% 5% -3% 4% 3% Pernod Ricard RI FP Spirits Jack Daniels 0% 0% 0% 10% 5% -3% 5% 3% Brown-Forman BF/B US Spirits Nemiroff 3% 1% -11% 0% 4% 4% 1% 2% Nemiroff private Spirits Captain Morg 0% 0% 0% 0% 2% 2% 0% 1% Diageo DGE LN Spirits Malibuu 1% 0% 0% 6% 2% 2% 3% 1% Pernod Ricard RI FP Spirits Baileys 1% 0% 0% 0% 0% 0% 1% 0% Diageo DGE LN Spirits Chivas 0% 0% 0% 4% 0% 0% 2% 0% Pernod Ricard RI FP Spirits Jägermeister 0% 0% 0% 0% 0% 0% 0% 0% Mast-Jägermeiste private Spirits Jim Beam 1% 0% 0% 0% 0% 0% 1% 0% Beam BEAM US Spirits Ricard 0% 0% 0% 0% 0% 0% 0% 0% Pernod Ricard RI FP Bottled Water Bonafont 26% 14% 10% 18% 25% 8% 22% 19% Danone BN FP Bottled Water Minalba 12% 10% 6% 26% 24% 2% 19% 17% Minalba Alimento private Bottled Water Lindoya 6% 7% -8% 12% 23% -2% 9% 15% Lindoiano Fontes private Bottled Water Schincariol 5% 6% 1% 10% 10% 5% 7% 8% Brasil Kirin private Bottled Water Prata 4% 4% 2% 11% 9% 6% 8% 6% Águas Prata Ltda private Bottled Water Aqua 2% 1% 0% 6% 4% 4% 4% 3% The Coca-Cola KO US Bottled Water São Lourenço 5% 0% -1% 11% 1% -4% 8% 1% Nestlé NESN VX Bottled Water Vital 1% 0% 0% 3% 1% 1% 2% 0% The Coca-Cola KO US Bottled Water Aquafina 1% 0% 0% 2% 0% 0% 2% 0% PepsiCo PEP US Bottled Water Dasani 0% 0% 0% 1% 0% 0% 1% 0% The Coca-Cola KO US Bottled Water Evian 0% 0% 0% 1% 0% 0% 1% 0% Danone BN FP Bottled Water Vittel 0% 0% 0% 1% 0% 0% 1% 0% Nestlé NESN VX Autos Fiat 48% 38% -2% 32% 32% 6% 40% 35% Fiat S.p.A F IM Autos Volkswagen 18% 41% 11% 18% 15% -15% 18% 28% Volkswagen VOW3 GR Autos GM 7% 14% -1% 8% 13% -4% 8% 14% General Motors GM US Autos Ford 9% 6% -6% 10% 11% 8% 10% 9% Ford Motor F US Autos Citroen 2% 0% 0% 5% 5% 5% 4% 3% PSA Peugeot Citr UG FP Autos Renault 0% 0% 0% 2% 5% -1% 1% 2% Renault S.A. RNO FP Autos Honda 17% 0% -1% 2% 4% -1% 10% 2% Honda Motor 7267 JP Autos Peugeot 0% 1% 1% 4% 3% -3% 2% 2% PSA Peugeot Citr UG FP Autos Hyundai 0% 0% 0% 4% 3% 2% 2% 2% Hyundai Motor 005380 KS Autos Merc-Benz 0% 0% 0% 1% 2% 2% 1% 1% Daimler AG DAI GR Autos Toyota 0% 0% -1% 4% 2% -2% 2% 1% Toyota Motor 7203 JP Autos Audi 0% 0% 0% 0% 2% 2% 0% 1% Audi (Volkswagen VOW3 GR Autos BMW 0% 0% 0% 0% 1% 1% 0% 1% BMW BMW GR Autos Nissan 0% 0% 0% 6% 1% 1% 3% 1% Nissan Motor 7201 JP Autos Volvo 0% 0% 0% 0% 1% 1% 0% 1% AB Volvo VOLVB SS Autos Mitsubishi 0% 1% 1% 0% 0% 0% 0% 0% Mitsubishi Motor 7211 JP Autos Kia 0% 0% -1% 2% 0% -2% 1% 0% Kia Motors 000270 KS Autos Seat 0% 0% 0% 0% 0% 0% 0% 0% SEAT (Volkswagen VOW3 GR Autos Subaru 0% 0% 0% 0% 0% 0% 0% 0% Fuji Heavy Ind 7270 JP Cosmetics Natura 44% 46% 14% 69% 66% 12% 56% 56% Natura Cosmético NATU3 BZ Cosmetics Avon 59% 70% 17% 50% 39% -9% 54% 55% Avon Products, I AVP US Cosmetics Boticário 24% 17% 11% 60% 57% 31% 42% 37% O Boticário private Cosmetics Dove 15% 18% -16% 38% 45% 6% 26% 32% Unilever ULVR LN Cosmetics Lux 26% 35% 3% 21% 18% 7% 23% 27% Unilever ULVR LN Cosmetics Nivea 19% 9% 2% 40% 40% 24% 30% 25% Beiersdorf BEI GR Cosmetics Johnson & Jo 26% 11% -10% 38% 28% 5% 32% 20% Johnson & Johnso JNJ US
  • 8. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 8 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Listed/ Private Cosmetics L´Oreal 4% 3% -1% 27% 19% -1% 15% 11% L'Oréal OR FP Cosmetics Chanel 0% 0% 0% 4% 10% 10% 2% 5% Chanel S.A. private Cosmetics Mary Kay 0% 0% 0% 0% 10% 10% 0% 5% Mary Kay, 5698C US Cosmetics Vult 0% 1% 0% 9% 6% 4% 5% 3% Vult Cosmetics private Cosmetics Vita Derm 1% 0% 0% 3% 5% 3% 2% 3% Vita Derm private Cosmetics Biotherm 0% 0% 0% 1% 4% 4% 1% 2% Biotherm (L'Oréa OR FP Cosmetics Lancôme 0% 0% 0% 8% 4% 0% 4% 2% Lancôme Paris private Cosmetics Neutrogena 0% 0% 0% 0% 4% 4% 0% 2% Johnson & Johnso JNJ US Cosmetics Olay 0% 0% 0% 2% 3% 3% 1% 2% Procter & Gamble PG US Cosmetics Ponds 0% 0% 0% 0% 3% 3% 0% 2% Unilever ULVR LN Cosmetics Maybelline 0% 0% 0% 1% 3% 3% 1% 1% L'Oréal OR FP Cosmetics Estée Lauder 0% 0% 0% 1% 2% 2% 1% 1% Estée Lauder Com EL US Cosmetics Marcelo Beau 0% 0% 0% 2% 2% 2% 1% 1% Marcelo Beauty C private Cosmetics Amway 0% 1% 1% 0% 1% 1% 0% 1% Amway (Alticor) private Cosmetics Artistry 0% 0% 0% 0% 1% 1% 0% 0% Access Business private Cosmetics Clinique 0% 0% 0% 5% 1% 1% 2% 0% Clinique Laborat NYSE EL Cosmetics Max Factor 0% 0% 0% 0% 0% 0% 0% 0% Procter & Gamble PG US Cosmetics Clarins 0% 0% 0% 1% 0% 0% 1% 0% Clarins Grp private Cosmetics Covergirl 0% 0% 0% 2% 0% 0% 1% 0% Procter & Gamble PG US Sportswear Adidas 24% 67% 52% 22% 44% 19% 23% 56% Adidas ADS GR Sportswear Nike 28% 32% 22% 38% 56% 21% 33% 44% Nike, NKE US Sportswear Puma 3% 6% 3% 7% 29% 25% 5% 17% Puma SE PUM GR Sportswear Reebok 3% 10% -4% 10% 21% 3% 6% 15% Reebok (Adidas) ADS GR Sportswear Olympikus 13% 12% 3% 23% 18% 5% 18% 15% Vulcabrasǀazalei VULC3 BZ Sportswear Mizuno 2% 6% -4% 2% 24% 13% 2% 15% Mizuno 8022 JP Sportswear Penalty 3% 5% 4% 2% 9% 9% 2% 7% Penalty private Sportswear Fila 4% 5% 4% 3% 8% -11% 3% 6% Fila. private Sportswear Topper 3% 5% 3% 8% 6% 6% 5% 6% Topper (Alpargat private Sportswear Diadora 1% 2% 2% 0% 7% 7% 1% 4% Diadora private Sportswear Umbro 0% 3% 2% 0% 6% 6% 0% 4% Umbro (Iconix) ICON US Sportswear Wilson 0% 1% 1% 0% 6% 6% 0% 3% Wilson Sporting AMEAS FH Sportswear Speedo 0% 1% 1% 0% 5% 5% 0% 3% Speedo Intl. (Pe private Sportswear Le Coq Sport 0% 0% 0% 0% 4% 4% 0% 2% Le Coq Sportif private Sportswear Asics 0% 1% 1% 0% 3% 3% 0% 2% ASICS 7936 JP Sportswear Champion 0% 0% -9% 3% 3% 3% 1% 1% HanesBrands HBI US Sportswear Kappa 0% 0% 0% 3% 1% 1% 1% 1% Kappa private Sportswear K-Swiss 0% 0% 0% 3% 1% 1% 1% 1% K-Swiss, Inc (E- private Sportswear Converse 1% 0% -1% 0% 1% 1% 1% 0% Nike, NKE US Sportswear Fred Perry 0% 0% 0% 2% 0% 0% 1% 0% Fred Perry private Sportswear Timberland 0% 0% -1% 6% 0% -7% 3% 0% Timberland LLC VFC US Handsets Samsung 16% 31% 19% 32% 34% 14% 24% 32% Samsung Electron 005930 KS Handsets Nokia 55% 38% 2% 28% 22% -3% 42% 30% Nokia NOK1V FH Handsets Motorola 10% 16% 0% 11% 10% -27% 11% 13% Motorola, MSI:US Handsets LG 11% 9% -9% 12% 13% 4% 12% 11% LG Electronics 066570 KS Handsets Apple 0% 0% 0% 8% 8% 6% 4% 4% Apple AAPL US Handsets Blackberry 0% 0% 0% 6% 4% 4% 3% 2% BlackBerry BBRY US Handsets Sony Ericsso 2% 1% -9% 1% 3% -1% 2% 2% Sony Mobile Com 6758 JP Handsets Alcatel 0% 2% 2% 1% 1% 1% 1% 1% Alcatel-Lucent ALU FP Handsets Huawei 0% 0% 0% 0% 2% 2% 0% 1% Huawei Tech private Handsets Google 0% 0% 0% 0% 1% 1% 0% 1% Google GOOG US Handsets Philips 0% 0% 0% 0% 0% 0% 0% 0% Koninklijke Phil PHIA NA Handsets Sharp 0% 0% 0% 1% 0% 0% 1% 0% Sharp 6753 JP Handsets Siemens 1% 0% 0% 0% 0% 0% 0% 0% Siemens AG SIE GR Handsets NEC 0% 0% 0% 0% 0% 0% 0% 0% NEC 6701 JP Handsets Panasonic 0% 0% 0% 0% 0% 0% 0% 0% Panasonic 6752 JP TV Samsung 63% 28% -10% 35% 51% -13% 49% 39% Samsung Electron 005930 KS TV Panasonic 2% 35% 34% 0% 5% 5% 1% 20% Panasonic 6752 JP TV LG 11% 11% 0% 18% 11% 0% 14% 11% LG Electronics 066570 KS TV Sony 8% 2% -14% 23% 17% 6% 16% 10% Sony 6758 JP TV Philips 2% 7% -4% 0% 0% 0% 1% 4% Koninklijke Phil PHIA NA TV Toshiba 4% 6% 0% 0% 0% 0% 2% 3% Toshiba 6502 JP TV Sanyo 1% 1% -1% 0% 0% 0% 1% 1% SANYO Electric 6764 JP TV Sharp 1% 1% -1% 6% 0% 0% 3% 1% Sharp 6753 JP
  • 9. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 9 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Listed/ Private TV Mitsubishi 1% 0% -2% 0% 0% 0% 1% 0% Mitsubishi Elect 6503 JP Computers Samsung 45% 20% -33% 50% 30% 30% 47% 25% Samsung Electron 005930 KS Computers Apple 2% 6% 5% 6% 22% -5% 4% 14% Apple AAPL US Computers Positivo 11% 15% 15% 0% 4% 4% 5% 10% Positivo Informá POSI3 BZ Computers HP 2% 3% 1% 11% 10% 10% 7% 6% HP HPQ US Computers Sony 0% 2% -1% 0% 6% 6% 0% 4% Sony 6758 JP Computers LG 0% 1% 1% 0% 7% 7% 0% 4% LG Electronics 066570 KS Computers Acer 13% 5% 4% 0% 0% 0% 7% 3% Acer 2353 TT Computers ASUS 0% 3% 3% 0% 2% 2% 0% 2% Asus 2357 TT Computers Philips 2% 1% -5% 0% 3% -8% 1% 2% Koninklijke Phil PHIA NA Computers DELL 5% 1% -1% 0% 2% -9% 2% 2% Dell private Computers Toshiba 1% 1% -2% 0% 2% 2% 1% 2% Toshiba 6502 JP Computers Motorola 0% 0% 0% 0% 2% 2% 0% 1% Motorola, MSI:US Computers Sharp 0% 1% 0% 0% 0% 0% 0% 0% Sharp 6753 JP Computers Compaq 1% 0% 0% 0% 0% 0% 1% 0% HP HPQ US Computers Itautec 1% 0% 0% 6% 0% 0% 3% 0% Itautec ITEC3 BZ Computers Semp Toshiba 1% 0% 0% 0% 0% 0% 1% 0% Toshiba 6502 JP Fashion C & A Marisa 48% 54% 17% 36% 30% 8% 42% 42% C&A private Fashion Renner 12% 27% 7% 29% 34% 13% 20% 31% Lojas Renner S.A LREN3 BZ Fashion Lacoste 2% 13% 13% 6% 25% 20% 4% 19% Lacoste private Fashion Calvin Klein 1% 3% 3% 10% 18% 10% 5% 11% Phillips-Van Heu PVH US Fashion Hering 7% 5% 4% 24% 13% 2% 16% 9% CIA HERING HGTX3 BZ Fashion Levi's 0% 2% 2% 0% 16% 16% 0% 9% Levi Strauss & private Fashion Forum 1% 1% 0% 10% 17% 3% 5% 9% Colcci private Fashion TNG 4% 3% 3% 16% 15% -3% 10% 9% TNG Comércio de private Fashion ZARA 0% 1% 0% 5% 15% 12% 3% 8% Industria de Dis ITX SM Fashion Louis Vuitto 0% 0% 0% 5% 15% 15% 3% 8% LVMH MC FP Fashion Dolce & Gabb 1% 2% -1% 10% 12% 7% 6% 7% Dolce & Gabbana private Fashion Hugo Boss 1% 3% 3% 8% 10% 6% 4% 7% Hugo Boss AG BOSS GR Fashion Armani 0% 0% 0% 2% 13% 11% 1% 7% Giorgio Armani S private Fashion Gucci 0% 1% 1% 9% 12% 12% 5% 7% Gucci Grp GUCG US Fashion Polo Ralph L 0% 1% -6% 10% 11% 7% 5% 6% Ralph Lauren RL US Fashion Guess 0% 1% 0% 2% 11% 11% 1% 6% Guess GES US Fashion Tommy Hilfig 0% 0% 0% 3% 11% 11% 2% 6% Phillips-Van Heu PVH US Fashion Pierre Cardi 0% 2% -2% 8% 8% 4% 4% 5% Société de Gesti private Fashion Christian Di 1% 0% 0% 2% 7% 2% 2% 4% LVMH MC FP Fashion Carmim 0% 0% 0% 2% 7% 2% 1% 4% Carmim private Fashion Dunhill 0% 1% 1% 0% 6% 6% 0% 3% BAT BATS LN Fashion Kenzo 0% 2% 2% 5% 4% 4% 3% 3% LVMH MC FP Fashion Prada 0% 0% -3% 7% 4% 4% 3% 2% Prada S.p.A. 1913 HK Fashion Hermes 8% 1% 0% 2% 2% 2% 5% 2% Hermès Intl. S.A RMS FP Fashion Givenchy 0% 0% 0% 2% 3% 3% 1% 1% LVMH MC FP Fashion Goldlion 0% 0% 0% 0% 2% 2% 0% 1% Goldlion Holding 533 HK Fashion H&M 0% 1% 0% 0% 1% 1% 0% 1% H & M Hennes & M HMB SS Fashion Mango 0% 0% 0% 3% 1% 1% 2% 1% Punto Fa, S.L. private Fashion Escada 0% 0% 0% 0% 1% 1% 0% 1% Escada ESC GR Fashion Iódice 0% 0% 0% 4% 1% 1% 2% 1% Valdermar Iodice private Fashion Osmoze 1% 0% 0% 0% 1% -2% 0% 1% Osmoze Grp private Fashion Y.S.L. 0% 0% 0% 0% 1% 1% 0% 0% Yves Saint Laure private Fashion Burberry 0% 0% 0% 0% 0% 0% 0% 0% Burberry Grp BRBY LN Fashion Levi’s 1% 0% 0% 15% 0% 0% 8% 0% Levi Strauss & private Fashion Valentino 1% 0% 0% 4% 0% 0% 2% 0% Valentino SpA VLNT IM Fashion Versace 0% 0% 0% 6% 0% 0% 3% 0% Gianni Versace S GIAN IM
  • 10. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 10 Brazil: Demographics Figure 1: A6. Could you please tell me your age? Figure 2: N2. What is your total after tax monthly income? Note: Sample size: 1,500 respondents across 5 geographical regions Figure 3: Urban / Rural split Figure 4: Male / Female split Figure 5: A9. How many people live in your household? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K 1 5 0 15 8 4 4 0 0 0 0 6 2 2 17 25 21 19 18 15 17 12 6 7 17 12 3 29 38 26 29 31 31 34 20 24 23 24 23 4 29 38 20 24 30 29 27 43 30 28 30 26 5 or more 21 0 19 20 17 20 23 25 40 42 24 37 Mean 3.46 3.13 3.06 3.29 3.40 3.47 3.56 3.80 4.04 4.05 3.49 3.84 32 41 17 10 0 10 20 30 40 50 18-29 30-45 46-55 56-65 %ofrespondents 8 15 34 14 8 5 3 3 0 10 20 30 40 BetweenR$ 490-R$ 1,141 BetweenR$ 1,142-R$ 1,630 BetweenR$ 1,631-R$ 3,260 BetweenR$ 3,261-R$ 4,890 BetweenR$ 4,891-R$ 6,520 BetweenR$ 6,521-R$ 8,150 BetweenR$ 8,151-R$ 11,410 Morethan R$11,411 %ofrespondents 30 70 0 20 40 60 80 100 Rural Urban %ofrespondents 50 50 0 10 20 30 40 50 60 Male Female %ofrespondents
  • 11. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 11 Figure 6: A15. In your opinion is now a good time to make a major purchase? Figure 7: A15 (b) – In your opinion is now a good time to make a major purchase? Percentage of respondents who are positive minus percentage who are negative.. Figure 8: A16. Do you think the state of your own finances over the next 6 months will be better, worse or about the same? Figure 9: A16 (b) – Do you think the state of your own finances over the next 6 months will be better, worse or about the same? Percentage of respondents who are positive minus percentage who are negative.. Source: Credit Suisse emerging markets consumer survey. NB: Income brackets based on average monthly household income. 0 6 7 25 26 27 42 45 41 50 40 38 50 55 58 46 43 46 44 47 21 18 12 10 9 0% 20% 40% 60% 80% 100% Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents Excellent time Good time Not such a good time A bad time -42 -46 -40 -12 -4 -9 12 -7 -60 -40 -20 0 20 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents 63 45 56 63 58 72 69 72 70 38 50 42 33 41 27 30 28 30 0% 20% 40% 60% 80% 100% Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents Better About the same Worse 63 40 54 59 57 70 68 72 70 0 15 30 45 60 75 90 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents
  • 12. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 12 Brazil: Income and Other Figure 10: N1. What savings or investment channels, if any, does your household use to save money? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Bank account 34 22 22 27 32 40 45 52 42 46 23 26 Life insurance 6 11 2 4 5 7 9 10 14 13 5 7 Stock market 2 0 0 2 2 3 1 2 1 6 3 0 Cash 10 11 4 5 11 7 15 15 13 13 12 12 Mutual Fund 2 11 1 1 2 1 1 1 2 0 4 2 Treasury Bond 2 0 1 1 2 1 3 1 0 4 3 4 Property 3 0 0 2 2 5 2 4 10 15 6 2 No savings 41 44 70 58 44 37 24 15 17 4 45 47 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43 Figure 11: N3. To what extent has your household income changed in the last 12 months? Declined > 20% 2 0 5 5 2 1 1 2 0 0 3 2 -10% to -20% 4 0 11 6 3 3 5 2 2 5 3 7 -10% to flat 8 25 10 8 7 7 9 6 4 9 8 9 Unchanged 62 38 55 61 66 65 44 54 54 51 76 70 Flat to +10% 14 0 9 13 13 18 20 19 24 19 6 5 +10 to +20% 6 38 9 5 5 2 12 11 10 7 3 2 +20 to +30% 2 0 0 2 2 3 6 4 4 0 0 0 30%+ 1 0 2 0 1 0 2 1 2 9 1 0 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43 Figure 12: N4. In what way do you expect your household income to change in the next 12 months? Declined > 20% 1 13 1 0 1 0 1 0 0 0 0 2 -10% to -20% 2 0 4 3 1 1 2 0 2 0 3 2 -10% to flat 2 13 3 1 2 3 3 5 0 2 1 0 Unchanged 34 13 42 43 37 29 23 28 16 21 26 40 Flat to +10% 30 25 21 32 31 35 27 21 30 42 28 23 +10 to +20% 18 13 16 8 18 18 20 22 30 16 25 19 +20 to +30% 8 25 9 6 6 10 14 14 14 2 10 2 30%+ 6 0 4 6 4 3 10 10 8 16 5 7 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43 Figure 13: N5. What proportion of your spending is done via credit cards? 0-5% 5 13 5 3 5 6 4 5 0 12 1 2 6-10% 9 13 4 8 10 9 14 10 12 5 2 9 11-15% 5 13 3 5 4 7 8 7 8 5 1 2 16-20% 7 0 3 3 7 9 8 9 6 9 8 12 21-25% 11 0 8 6 11 15 15 15 10 9 12 2 More than 25% 26 13 7 18 25 28 32 42 54 58 33 7 No credit card 34 50 62 53 36 23 18 11 8 2 25 51 Mean % exp 21 13 17 20 20 20 20 22 24 23 25 17 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43 Figure 14: N6. How do you think your purchases on credit card are likely to change in the next 12 months? Rising 24 0 19 22 21 27 28 25 28 36 21 20 Staying the same 57 100 61 58 62 49 52 51 57 50 65 52 Decreasing 19 0 21 20 18 24 20 23 15 15 14 28 Base : Unwtd 994 4 44 104 321 168 93 72 46 42 79 21
  • 13. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 13 Figure 15: N10: How effective is your government at solving problems that relate to you? Very effective 2 13 3 2 2 3 2 1 4 0 3 0 Quite effective 16 25 30 20 14 15 19 11 18 7 11 14 Not very effective 30 63 20 28 30 31 33 43 42 33 30 23 Not at all effective 45 0 39 43 51 47 42 43 30 51 40 35 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43 Figure 16: N11: Do you think that more economic growth will lead to a changed political system? Yes 55 76 49 57 54 64 61 56 66 46 45 30 No 40 13 41 39 43 33 36 42 30 52 41 47 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43 Figure 17: N12: What do you feel is the biggest risk to your country? Political risk 46 36 49 44 47 47 41 47 46 39 42 53 Military risk 9 18 11 10 9 6 11 8 5 10 14 13 Social risk 15 27 17 16 16 16 17 10 17 9 14 7 Economic risk 20 18 13 21 19 22 21 21 18 20 22 15 Domestic instability risk 10 0 10 9 8 9 11 14 14 22 9 12 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43 Figure 18: N13: Do you feel that buying domestic brands supports your nation? Yes 79 63 77 85 79 82 87 82 86 70 69 53 No 17 38 15 12 20 17 10 17 8 31 16 26 Base : Unwtd 1,500 8 117 219 503 217 113 81 50 43 106 43
  • 14. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 14 Brazil: Automobiles Figure 19: B1. Does your household currently own a car that is driven for personal use? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Yes 54 38 20 31 47 68 84 80 98 92 70 62 No 46 63 80 69 53 32 16 20 3 8 30 38 Figure 20: B2. Does your household own a motorcycle / 2-wheeler for personal use? Yes 15 13 10 10 13 22 18 27 13 16 14 21 No 85 88 90 90 87 78 82 73 88 84 86 79 Figure 21: B3. How many cars do you own in your household? 1 70 100 96 94 87 73 71 42 28 14 53 71 2 22 0 4 6 11 22 25 47 41 40 34 17 3 or more 8 0 0 0 2 5 4 12 31 46 13 13 Figure 22: B7. How did you finance it? All Cash 27 33 57 42 25 24 23 25 15 51 23 21 Cash + Credit 52 33 17 40 51 58 60 63 77 26 53 50 All Auto loan 13 33 13 12 19 14 11 5 8 11 11 8 Base : Unwtd 747 3 23 65 220 130 84 60 39 35 64 24 Figure 23: B10. Will you or your family purchase or replace a passenger car in the next 12 months? Source: Credit Suisse emerging markets consumer survey Figure 24: B4. What brand is the car your household last purchased? Fiat 35 33 39 43 38 30 37 22 38 37 30 33 Volkswagen 21 67 30 25 23 22 17 25 8 11 22 21 GM 17 0 22 20 15 22 19 18 13 9 9 21 Ford 11 0 9 9 12 8 15 13 10 11 13 13 Renault 5 0 0 0 6 5 5 3 5 6 8 0 Citroen 2 0 0 0 1 2 0 7 8 0 2 8 Toyota 1 0 0 0 0 1 0 3 0 3 2 4 Base : Unwtd 747 3 23 65 220 130 84 60 39 35 64 24 0 5 7 4 6 11 5 10 21 13 11 11 16 21 19 21 10 21 13 15 16 26 21 20 21 25 2425 19 17 22 25 27 21 30 16 50 44 44 28 22 22 27 23 8 0 10 20 30 40 50 60 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents Income Bracket Definitely will Probably will Not sure Probably won’t Definitely won’t
  • 15. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 15 Figure 25: B16. How do you plan to finance the upcoming car purchase? All Cash 16 0 17 21 10 16 10 35 13 38 11 29 Cash + Credit 64 100 50 34 72 65 73 60 88 63 78 57 All Credit 16 0 17 39 14 18 17 5 0 0 11 0 D.K. 4 0 17 5 4 2 0 0 0 0 0 14 Base : Unwtd 291 1 18 38 93 51 30 20 8 16 9 7 Figure 26: B17. How much do you plan to spend on the car you or your household is planning to purchase? Upto R$ 10000 6 0 11 13 3 6 7 0 25 0 0 0 R$ 10001 - 15000 16 0 28 34 12 14 13 15 13 0 22 0 R$ 15001 - 20000 20 0 17 24 26 18 10 25 13 0 22 29 R$ 20001 - 30000 32 0 22 13 48 27 40 15 25 31 0 29 More than R$ 30000 21 0 11 11 5 27 27 45 25 69 44 14 Base : Unwtd 291 1 18 38 93 51 30 20 8 16 9 7 Figure 27: B15. Which car brand are you most likely purchase? Foreign 98 100 100 97 99 100 100 100 75 100 100 86 Fiat 28 0 33 44 23 29 35 25 0 11 20 57 Volkswagen 29 100 25 33 38 22 26 20 25 22 40 0 GM 13 0 17 5 12 22 13 10 25 11 10 0 Local 0 0 0 0 0 0 0 0 13 0 0 0 Base : Unwtd 291 1 18 38 93 51 30 20 8 16 9 7
  • 16. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 16 Brazil: Food & Beverage Figure 28: C1. Have you purchased any of these products in the last 3 months? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Drinks: Yes 94 100 96 92 94 97 97 98 93 83 93 85 Drinks: No 6 0 4 8 6 3 3 2 7 17 7 15 Drinks: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Beer: Yes 59 63 55 51 55 67 66 72 78 80 57 33 Beer: No 41 38 45 49 45 33 34 28 22 20 43 68 Beer: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Bottled Water: Yes 59 63 40 53 58 66 77 75 76 67 47 43 Bottled Water: No 41 38 60 47 42 34 23 25 24 33 53 58 Bottled Water:Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Spirits: Yes 30 25 25 23 25 39 37 33 61 53 23 20 Spirits: No 70 75 75 77 75 61 63 67 39 47 77 80 Spirits: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Dairy: Yes 90 100 87 87 91 90 91 98 98 87 84 83 Dairy: No 10 0 13 13 9 10 9 2 2 13 16 18 Dairy: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Figure 29: C2. Which brands of the following have you purchased in the last 3 months? Drinks - Foreign 59 57 57 55 60 62 55 60 57 68 58 57 Coca-Cola 32 30 29 30 32 34 32 34 29 30 31 31 Drinks - Local 41 43 43 45 40 38 45 40 43 32 42 42 Guarana Antartic 21 26 19 18 21 22 24 28 25 17 24 24 Dolly 6 0 8 7 5 5 7 4 5 3 4 6 Drinks - Base 1,145 8 95 163 383 170 89 63 38 25 77 34 Beer - Foreign 10 0 4 4 9 10 12 11 14 23 15 5 Beer - Local 90 100 96 96 91 90 88 89 86 77 85 95 Skol 32 31 27 30 33 31 39 31 28 34 32 38 Brahma 21 23 17 22 24 21 20 15 28 9 16 14 Antartica 11 15 12 10 10 12 9 10 9 16 13 14 Itaipava 10 0 12 11 8 9 11 10 9 0 14 19 Beer - Base 717 5 54 91 226 118 61 46 32 24 47 13 Water - Foreign 1 0 0 3 1 1 0 0 2 6 3 0 Water - Local 97 80 100 94 98 95 96 99 95 94 96 100 Crystal 20 20 23 25 20 17 15 19 24 34 11 37 Bonafont 16 0 20 7 18 18 14 20 14 9 20 7 Minalba 14 0 10 10 16 11 12 14 19 9 22 11 Water - Base 718 5 40 93 238 116 71 48 31 20 39 17 Spirits - Foreign 70 50 29 56 67 74 73 71 87 68 88 73 Smirnoff 23 50 16 14 28 29 25 23 18 12 15 13 Johnnie Walker 14 0 3 14 13 10 8 15 21 24 27 33 Spirits - Local 27 50 65 44 30 24 21 25 10 32 12 20 Cachaca - 51 6 0 13 12 6 4 6 4 1 4 2 7 Conhaques 4 0 6 10 3 6 6 4 0 0 2 0 Spirits - Base 361 2 25 40 102 69 34 21 25 16 19 8 Dairy - Foreign 45 71 42 43 46 44 46 51 46 42 46 40 Nestle 17 29 19 17 19 17 17 21 16 16 13 11 Dairy - Local 54 29 58 56 54 54 53 49 52 58 54 54 Qualy 15 24 18 17 17 14 11 15 11 22 12 20 Dairy - Base 1,094 8 86 154 372 158 84 63 40 26 70 33
  • 17. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 17 Figure 30: C3. Do you expect to spend more on any of these products in the next 12 months? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Drinks: Yes 28 13 15 19 31 33 36 41 29 13 37 5 Drinks: No 72 88 85 81 69 67 64 59 71 87 63 95 Drinks: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Beer: Yes 16 0 18 12 16 14 16 25 22 17 20 5 Beer: No 84 100 82 88 84 86 84 75 78 83 80 95 Beer: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Water: Yes 31 0 18 21 31 41 41 44 37 30 29 8 Water: No 69 100 82 79 69 59 59 56 63 70 71 93 Water: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Spirits: Yes 7 0 6 8 5 7 10 11 10 10 6 3 Spirits: No 93 100 94 92 95 93 90 89 90 90 94 98 Spirits: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Dairy: Yes 39 25 28 27 40 44 48 53 46 37 47 18 Dairy: No 61 75 72 73 60 56 52 47 54 63 53 83 Dairy: Base 1,218 8 99 177 408 176 92 64 41 30 83 40 Figure 31: C4. What % of your diet is made up of meat? 0% 1 13 1 1 2 1 0 0 0 3 1 0 0-5% 11 38 19 18 9 10 5 13 20 7 2 5 6-15% 36 38 40 40 41 35 34 38 24 30 14 20 16-25% 24 0 19 20 25 26 28 16 32 23 33 23 More than 25% 21 13 11 14 18 23 29 31 22 30 33 30 Figure 32: C5. How do you think your meat consumption is likely to change over the next 12 months? Figure 33: C5 (b) – Percentage of respondents planning on consuming more meat minus respondents planning less Source: Credit Suisse emerging markets consumer survey 19 19 14 14 20 16 20 13 75 70 69 77 74 71 58 68 80 0 11 10 10 12 9 26 0% 20% 40% 60% 80% 100% Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 Plannedspendonmeatin12 months(%ofpop.likelyto changeintake) More The same Less 26 8 9 4 2 11 -10 8 6 -20 -10 0 10 20 30 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 Net%ofrespondents
  • 18. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 18 Figure 34: C6. What level of inflation have you seen over the past 12 months on basic food and drink? Below 1% 1 0 1 0 1 2 0 0 0 0 0 0 1-3% 10 13 5 11 12 11 14 14 10 0 5 3 3-5% 16 0 15 13 17 18 26 20 24 30 4 5 5-7% 14 0 16 9 17 18 15 23 15 7 4 3 7-10% 12 0 10 11 14 10 15 5 12 23 11 8 Above 10% 28 75 25 39 26 27 21 30 22 20 28 40 Haven’t noticed any 5 0 2 3 4 4 4 5 7 0 22 3 D.K. 13 13 25 14 9 10 4 3 10 20 28 40 Base : Unwtd 1,218 8 99 177 408 176 92 64 41 30 83 40 Figure 35: C7. How sensitive are you to rising food and drink prices generally? Very sensitive 57 88 62 66 59 53 48 45 49 40 52 63 Somewhat sensitive 36 0 33 27 37 40 46 41 32 47 35 28 Somewhat not sensitive 7 13 5 7 4 6 7 14 17 13 13 5 Not at all sensitive 0 0 0 0 0 0 0 0 2 0 0 5 Base : Unwtd 1,218 8 99 177 408 176 92 64 41 30 83 40
  • 19. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 19 Brazil: Home & Personal Care Figure 36: E1. Have you purchased any of these products in the last 3 months? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Tissues: Yes 91 100 95 94 93 88 92 90 89 83 81 78 Tissues: No 9 0 5 6 7 12 8 10 11 18 19 22 Tissues: Base 1,354 7 110 206 459 201 93 70 46 40 86 36 Fem Hygiene: Yes 85 40 83 82 85 82 98 85 83 94 91 91 Fem Hygiene: No 15 60 17 18 15 18 2 15 17 6 9 9 Fem Hygiene: Base 670 5 53 111 224 99 44 27 23 17 45 22 Cosmetics: Yes 82 57 75 77 85 82 87 91 78 78 78 75 Cosmetics: No 18 43 25 23 15 18 13 9 22 23 22 25 Cosmetics: Base 1,354 7 110 206 459 201 93 70 46 40 86 36 Figure 37: E2. Which brands have you purchased in the last 3 months? Tissues - Foreign 24 0 16 14 20 30 30 30 46 17 34 22 Scott 13 0 8 9 12 16 16 19 15 15 11 16 Kleenex 4 0 3 1 3 5 4 3 11 2 8 2 Tissues - Local 73 100 78 83 76 68 66 69 52 83 65 73 Personal 35 56 35 42 37 30 31 32 27 33 35 33 Neve 24 22 20 20 22 26 24 34 21 33 24 31 Tissues - Base 1,227 7 104 194 425 176 86 63 41 33 70 28 Fem Hygiene - Foreign 43 50 41 41 45 39 35 43 62 45 45 50 Always 32 0 35 34 34 28 24 22 31 30 37 41 Fem Hygiene - Local 56 50 56 59 54 60 65 57 38 50 55 50 Sempre Livre 25 0 27 35 23 30 24 22 12 20 14 26 Intimus Gel 16 0 12 12 16 16 22 19 12 10 23 21 Fem Hygiene - Base 570 2 44 91 190 81 43 23 19 16 41 20 Cosmetics - Foreign 62 60 65 64 60 61 57 61 66 61 67 67 Avon 17 40 27 22 17 17 14 10 10 12 12 26 Dove 12 0 11 12 11 11 13 14 11 13 13 13 Cosmetics - Local 38 40 35 35 40 38 42 39 34 39 33 32 Natura 21 20 20 19 24 21 23 19 14 21 19 22 Boticário 13 0 12 10 12 15 17 17 15 13 10 7 Cosmetics - Base 1,104 4 83 158 389 164 81 64 36 31 67 27 Figure 38: E3. Do you expect to spend more on any of these products in the next 12 months? Tissues: Yes 20 14 11 16 23 24 19 21 22 13 33 3 Tissues: Base 1,354 7 110 206 459 201 93 70 46 40 86 36 Fem Hygiene: Yes 15 0 8 10 20 13 20 22 17 24 18 0 Fem Hygiene: Base 670 5 53 111 224 99 44 27 23 17 45 22 Cosmetics: Yes 27 14 17 19 27 34 30 36 37 28 33 3 Cosmetics: Base 1,354 7 110 206 459 201 93 70 46 40 86 36
  • 20. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 20 Brazil: Luxury Goods Figure 39: F9. Do you favour domestic brands, or do you favour western luxury brands? Domestic 36 100 44 47 40 29 36 25 8 16 24 19 Western 39 0 39 40 38 40 36 28 47 42 46 42 No preference 23 0 15 10 22 31 25 43 44 39 21 25 Base : Unwtd 1,229 7 104 191 411 169 83 67 38 31 92 36 Figure 40: F6. Are you planning to purchase any goods from these categories in next 12 months? FASHION Figure 41: F6. Are you planning to purchase any goods from these categories in next 12 months? LEATHER Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey Figure 42: F6. Are you planning to purchase any goods from these categories in next 12 months? WATCHES Figure 43: F6. Are you planning to purchase any goods from these categories in next 12 months? JEWELLERY Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey 43 60 68 72 75 81 79 66 87 0 20 40 60 80 100 LessthanR$ 489 R$490-R$ 1,141 R$1,142-R$ 1,630 R$1,631- R$3,260 R$3,261-R$ 4,890 R$4,891-R$ 6,520 R$6,521-R$ 8,150 R$8,151-R$ 11,410 MorethanR$ 11,411 %ofrespondents 57 33 33 35 41 49 37 55 39 0 20 40 60 80 LessthanR$ 489 R$490-R$ 1,141 R$1,142-R$ 1,630 R$1,631- R$3,260 R$3,261-R$ 4,890 R$4,891-R$ 6,520 R$6,521-R$ 8,150 R$8,151-R$ 11,410 MorethanR$ 11,411 %ofrespondents 14 11 13 16 20 23 33 29 32 0 10 20 30 40 LessthanR$ 489 R$490-R$ 1,141 R$1,142-R$ 1,630 R$1,631-R$ 3,260 R$3,261-R$ 4,890 R$4,891-R$ 6,520 R$6,521-R$ 8,150 R$8,151-R$ 11,410 MorethanR$ 11,411 %ofrespondents 0 6 5 7 9 16 12 21 29 0 7 14 21 28 35 LessthanR$ 489 R$490-R$ 1,141 R$1,142-R$ 1,630 R$1,631-R$ 3,260 R$3,261-R$ 4,890 R$4,891-R$ 6,520 R$6,521-R$ 8,150 R$8,151-R$ 11,410 MorethanR$ 11,411 %ofrespondents
  • 21. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 21 Figure 44: F6. Are you planning to purchase any goods from these categories in next 12 months? PERFUMES Figure 45: F6. Are you planning to purchase any goods from these categories in next 12 months? SPORTSWEAR Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey 57 71 71 67 76 80 84 79 74 0 20 40 60 80 100 LessthanR$ 489 R$490-R$ 1,141 R$1,142-R$ 1,630 R$1,631-R$ 3,260 R$3,261-R$ 4,890 R$4,891-R$ 6,520 R$6,521-R$ 8,150 R$8,151-R$ 11,410 MorethanR$ 11,411 %ofrespondents 14 34 42 41 47 60 63 68 39 0 20 40 60 80 LessthanR$ 489 R$490-R$ 1,141 R$1,142-R$ 1,630 R$1,631-R$ 3,260 R$3,261-R$ 4,890 R$4,891-R$ 6,520 R$6,521-R$ 8,150 R$8,151-R$ 11,410 MorethanR$ 11,411 %ofrespondents
  • 22. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 22 Brazil: Technology and Internet Figure 46: G1/ H1 / H2. Personal computer, Mobile phone, and Smartphone penetration Source: Credit Suisse emerging markets consumer survey Figure 47: G4. Which of the following electronics products/services are you most likely to purchase in the next 12m? % of respondents (by income bracket) Tota l Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Blue-Ray DVD Player 1 0 1 2 1 1 2 1 0 0 3 0 Camcorder 2 0 1 0 1 2 2 5 4 9 1 2 Desktop computer 2 0 2 2 2 2 1 2 0 2 0 2 Digital Camera 3 0 3 4 2 4 4 3 2 4 0 5 DVD Player 1 0 1 0 1 0 1 0 2 2 0 2 E-Reader 0 0 0 0 0 0 0 0 0 0 0 0 Gaming facility 1 0 0 1 2 1 2 1 2 0 1 7 GPS/Navigation 2 0 0 0 1 3 1 7 4 4 2 0 Internet Service (Broadband / Dial Up) 1 0 1 2 0 0 1 0 0 0 1 0 Mobile Phone (Basic) 3 13 6 7 3 1 2 1 0 2 1 2 Smartphone 8 0 6 6 8 10 8 8 12 20 6 14 MP3 0 0 1 0 0 1 0 1 0 0 0 0 Netbook 3 0 4 4 4 2 2 0 5 2 1 0 Notebook PC 7 0 12 9 7 4 4 14 4 7 7 2 LCD TV 11 13 12 9 15 10 15 7 9 7 7 11 Flat screen TV 3 0 2 4 2 2 4 6 4 2 2 5 Tablet 7 0 2 5 7 10 12 5 14 7 9 0 None of these 45 75 49 45 44 47 37 38 40 31 58 48 0% 20% 40% 60% 80% 100% Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 ElectronicOwnership(%of households) Computers Phones Smart Phones Income group
  • 23. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 23 Figure 48: l6. What services have you used in the last 6 months? Figure 49: I1. Do you have access to the Internet? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Yes 86 75 61 66 86 94 97 100 99 100 88 86 No 14 25 39 34 14 6 3 0 1 0 12 14 Figure 50: I1.1. If so, do you have broadband access already, or expect to have it within 12 months? Yes 90 50 80 84 87 96 97 95 93 97 91 100 No 10 50 20 16 13 3 3 5 7 3 9 0 Base : Unwtd 1,169 6 66 130 398 187 104 77 43 38 86 34 Figure 51: I11. How do you think your purchasing on the internet is likely to change in the next 6 months? More 31 0 21 29 26 30 39 35 39 58 39 39 The same 59 67 64 52 65 64 54 55 53 37 58 50 Less 10 33 16 18 10 7 7 10 7 6 3 12 Base : Unwtd 1,169 6 66 130 398 187 104 77 43 38 86 34 49 43 50 23 30 48 16 25 42 9 8 21 87 89 91 34 57 58 1 3 2 0 20 40 60 80 100 Low Income Medium Income High Income %ofrespondents Gaming Banking Shopping Travel Social Network Messaging Gambling
  • 24. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 24 Brazil: Telecommunications Figure 52: H1. Do you currently own and use a handset for personal use? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Yes, I pay for it 93 88 84 89 95 95 97 99 91 97 94 88 Yes, employer pays 1 0 0 1 1 1 1 0 2 0 1 0 Yes, somebody else pays 2 0 4 2 1 2 1 1 5 3 3 2 No, I do not 4 13 11 8 4 1 1 0 2 0 2 10 Base : Unwtd 1,434 8 114 210 484 209 109 78 43 35 103 41 Figure 53: H3. What brand is your current mobile handset? Foreign 95 101 97 98 97 96 100 96 95 101 98 97 Nokia 26 43 37 33 25 24 22 24 17 26 17 24 Samsung 34 29 30 33 35 30 42 32 36 34 32 46 Local 2 0 3 3 2 0 1 2 2 0 2 0 Base 1,373 7 101 193 465 206 108 78 42 35 101 37 Figure 54: H11. Do you plan to upgrade to a Smartphone in the next 12 months? Yes 46 0 33 37 44 53 61 62 57 0 60 80 No 54 100 67 63 56 47 39 38 43 100 40 20 Base : Unwtd 405 1 46 70 151 55 28 21 7 1 15 10 Figure 55: H12. Which brand of Smartphone handset will you buy? Foreign 83 100 91 85 76 85 92 90 83 94 84 93 Samsung 42 50 35 45 39 39 54 49 39 21 48 60 Nokia 15 50 32 19 12 17 12 9 14 26 10 0 Local 0 0 0 1 0 0 0 0 0 0 0 0 Don’t Know 16 0 8 13 23 15 8 11 18 5 14 7 Base 710 2 62 99 250 100 59 47 28 19 29 15 Figure 56: H13. Is your next handset likely to be a 3G handset? Yes 56 0 44 37 51 60 64 72 71 84 76 87 No 21 100 29 32 24 16 14 11 11 5 7 7 Don’t Know 24 0 27 30 25 24 22 17 18 11 17 7 Base 710 2 62 99 250 100 59 47 28 19 29 15 Figure 57: H8. How much do you spend, on average, on mobile telephone bills per month? Source: Credit Suisse emerging markets consumer survey 57 64 50 35 16 17 3 5 14 26 37 45 52 36 35 26 31 5 10 12 17 28 33 19 14 11 14 19 14 6 6 15 26 26 0% 20% 40% 60% 80% 100% Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents Upto 20 $ (20) 20 a 40 $ (30) 40 a 70 $ (55) 70 a 100 $ (85) More than 100 $ (100)
  • 25. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 25 Brazil: Travel Figure 58: J1/J6. Have you been / Are you planning to go on holiday in the last / next 12 months? Source: Credit Suisse emerging markets consumer survey Figure 59: J2. Where did you go on your last holiday? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K At home 32 100 63 48 40 19 16 27 12 8 29 33 Elsewhere in the country 66 0 37 52 59 79 82 70 77 88 60 67 International destination 3 0 0 0 1 2 2 3 12 4 11 0 Base : Unwtd 586 2 27 61 209 91 57 37 26 26 35 15 Figure 60: J4. What was the main form of transport that you used to reach your holiday destination? Car 53 0 30 38 53 62 69 67 30 46 44 40 Bus 19 0 60 50 25 12 6 0 4 4 24 30 Ship 2 0 0 0 1 3 2 4 0 0 12 0 Aeroplane 26 0 10 13 21 23 23 30 65 50 20 30 Base : Unwtd 399 0 10 32 126 74 48 27 23 24 25 10 Figure 61: J7. Where are you planning to go for your next holiday? At home 17 0 22 27 20 12 11 6 8 0 14 38 Elsewhere in the country 81 100 78 72 80 86 88 89 83 94 80 62 International destination 2 0 0 1 0 2 2 6 8 6 6 0 Base : Unwtd 822 1 36 98 294 127 66 53 36 33 49 29 25 23 29 43 44 53 50 55 63 13 31 45 59 62 61 71 76 80 0 15 30 45 60 75 90 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofhouseholdsholidaying Income Bracket Taken holiday in the last 12 months Planning to take holiday in the next 12 months
  • 26. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 26 Brazil: Property Figure 62: K1. Do you or your family live in your own property? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Yes 75 86 73 71 68 79 82 85 91 95 75 76 No 25 14 27 30 32 22 18 15 9 5 25 24 Base : Unwtd 1,372 7 103 200 464 200 102 74 47 40 97 38 Figure 63: K2. If you do not own your own property, on what terms do you occupy the property? Rented 94 100 93 92 95 95 100 100 100 100 88 89 Allocated 2 0 4 2 1 2 0 0 0 0 8 0 Borrowed 4 0 4 7 5 2 0 0 0 0 4 11 Base : Unwtd 348 1 28 59 149 43 18 11 4 2 24 9 Figure 64: K6. If you are planning to purchase a property in the next 2 years, what is the main motivation for doing so? Upgrade 23 100 40 17 26 17 22 23 38 13 17 20 First-time buyer 41 0 53 49 48 42 39 32 13 6 22 50 Investment 18 0 0 12 12 25 22 27 25 56 22 10 Change of location 11 0 7 12 10 11 9 5 13 19 9 20 Holiday property 7 0 0 7 3 6 9 14 13 6 30 0 Base : Unwtd 336 1 15 41 124 53 23 22 8 16 23 10 Figure 65: K9. How, if at all, do you expect local property prices to change in the next 12 months? Increase 56 86 57 70 55 60 60 51 45 68 38 42 No Change 19 14 16 18 18 17 25 26 28 15 27 13 Decrease 16 0 11 6 22 20 14 22 21 16 10 11 Don’t know 8 0 17 8 5 4 1 1 6 3 26 34 Base : Unwtd 1,372 7 103 200 464 200 102 74 47 40 97 38 Figure 66: K10. How much of your total wealth is made up of property? Below 25% 33 100 31 34 44 33 27 22 19 20 12 21 25% - 50% 26 0 18 28 28 27 29 28 40 33 18 18 51% - 75% 14 0 13 11 9 20 25 31 19 23 14 8 76% - 95% 7 0 3 6 7 7 11 16 6 15 7 5 Above 95% 4 0 7 6 3 3 3 1 4 8 5 5 Don't know 14 0 28 17 9 12 5 1 11 3 43 42 Base : Unwtd 1,372 7 103 200 464 200 102 74 47 40 97 38 Figure 67: K5. Do you or your household intend to purchase a property in the next 2 years? Source: Company data, Credit Suisse estimates 14 15 21 27 27 23 30 17 40 86 85 80 73 74 77 70 83 60 0% 20% 40% 60% 80% 100% Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents No Yes
  • 27. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 27 Figure 68: K4 & K7 – Property Financing: ALL CASH Source: Credit Suisse emerging markets consumer survey Figure 69: K4 & K7 – Property Financing: CASH + CREDIT Source: Credit Suisse emerging markets consumer survey Figure 70: K4 & K7 – Property Financing: ALL CREDIT Source: Credit Suisse emerging markets consumer survey 33 39 31 24 24 24 40 45 27 12 14 6 26 9 13 25 0 10 20 30 40 50 60 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents Current House Financing Future House Financing 0 16 26 28 43 49 59 51 37 0 40 39 54 62 35 73 75 56 0 20 40 60 80 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents Current House Financing Future House Financing 0 15 11 14 9 11 8 5 3 0 33 44 29 28 26 18 0 13 0 10 20 30 40 50 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410 More than R$ 11,411 %ofrespondents Current House Financing Future House Financing
  • 28. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 28 Brazil: Education Figure 71: L3. Do you conduct any education online? Yes 8 0 6 4 6 9 12 7 12 15 11 12 No 92 100 94 96 94 91 88 93 88 85 89 88 Base : Unwtd 1,419 8 112 210 480 207 101 69 49 41 100 42 Figure 72: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months More 15 13 11 11 14 18 22 23 22 20 11 21 About the same 65 38 64 70 67 68 64 64 67 76 53 38 Less 19 50 25 19 19 14 14 13 10 5 36 40 Base : Unwtd 1,419 8 112 210 480 207 101 69 49 41 100 42 Figure 73: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months? Source: Credit Suisse emerging markets consumer survey 13 11 11 14 18 22 23 50 25 19 19 14 14 13 0 10 20 30 40 50 60 Less than R$ 489 R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 Spendingoneducation&training inthenext12months(%of households) Income bracket More Less
  • 29. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 29 Brazil: Healthcare Figure 74: M1. Does your household have access to free or partially-free health care from the State? % of respondents (by income bracket) Total Less than R$ 489 R$ 490 - 1,142 R$ 1,142 - 1,630 R$ 1,631 - 3,260 R$ 3,261 - 4,890 R$ 4,891 - 6,520 R$ 6,521 - 8,150 R$ 8,151 - 11,410 More than R $ 11,411 Would prefer not to answer D.K Yes 76 63 92 82 80 77 67 66 57 43 69 61 No 24 38 8 18 20 23 33 34 43 58 31 39 Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41 Figure 75: M2. What services, if any, could you get free from the state? Hospital 21 23 22 22 21 20 21 20 21 19 20 21 Emergency Room 21 18 22 21 21 21 21 21 21 21 21 20 Prescriptions 19 18 18 19 20 19 19 20 20 17 19 19 Vaccinations 21 18 21 21 20 21 21 21 21 27 22 24 Diagnostic tests 18 23 17 16 18 18 18 19 19 17 18 15 Base : Unwtd 1072 5 101 174 387 155 68 47 26 17 67 25 Figure 76: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)? Yes 26 50 20 26 24 29 21 39 15 50 16 27 No 74 50 80 74 76 71 79 61 85 50 84 73 Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41 Figure 77: M12. Thinking now about everyone in your household, would you expect to be spending more or less on medicines over the next 12 months? More 3 0 4 3 2 4 7 3 2 0 0 0 Same 48 63 43 49 46 54 45 41 63 68 54 34 Less 49 38 54 48 51 42 49 56 35 33 46 66 Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41 Figure 78: M13. How much extra would you be willing to pay for an international medicine brand, rather than a locally produced product? Wouldn’t pay extra 85 100 88 89 87 83 89 75 59 73 87 90 1-10% extra 12 0 12 7 11 15 9 18 28 20 6 10 11-20% extra 2 0 0 2 1 1 1 6 11 3 5 0 21-30% extra 1 0 0 1 0 1 0 1 2 0 1 0 More than 30% extra 0 0 0 0 0 0 1 0 0 5 1 0 Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41 Figure 79: M14. Do you trust local brands as much as international brands on efficacy and safety? Only efficacy 12 0 9 10 14 10 11 15 17 8 13 0 Only safety 2 0 2 2 2 1 1 3 2 3 2 5 Both 79 100 76 79 80 81 86 77 67 78 72 71 Neither 2 0 3 5 2 2 0 3 2 3 1 2 Base : Unwtd 1,409 8 110 211 483 201 101 71 46 40 97 41
  • 30. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 30 China Consumer reforms ahead China emerges across a wide range of indicators in the survey as robustly positioned, despite some broader macro concerns about growth that prevail in China. Our broad barometer of optimism measuring the perception of financial conditions six months ahead has remained unchanged at 38%, leaving China second in our rankings. This is also backed by a rise in the percentage of respondents who thought now was a good time to make a major purchase, which at over 15% is the highest in the survey. For most Chinese, incomes are still rising. 40% more respondents said that their income was better rather than worse. Their future expectations are ranked third in the survey. However, compared to the 2012 survey, there are signs of income growth beginning to slow as in other emerging economies. As in previous surveys, one distinguishing characteristic of Chinese consumers is their much higher savings ratio compared to other countries (over 30%). This is probably partly due to cultural factors, as well as the desire of young Chinese to own property and the savings needed to support such a purchase. Food is one item that Chinese consumers spend less income on compared with many other countries. This is in keeping with the dramatic improvement in China’s agricultural productivity in the last 30 years. The ongoing momentum behind discretionary spending – notably on cars, holidays and smartphones – is marked both in terms of China’s own history and the other emerging economies surveyed. However, while the latter should continue, we note that penetration rates are now relatively high, potentially constraining future growth. This survey was conducted before the recent announcement of structural reforms at the 3rd Plenary Session of 18th CPC. These have the potential to support the theme of growth rebalancing towards consumption in the medium term, not least via the influence of the planned changes to China’s one-child policy. A key factor here is the potential stimulus to those in the crucial younger age brackets in our survey (18–29 and 30–45). These groups are already optimistic and, as we have shown, have greater purchasing power in any event. For example, 12% of people in the 18–29 age bracket see now as an “excellent” time to spend compared to 5%–8% in previous years. In the 39–45 age group, those of prime childrearing age, spending willingness has reached a new high: 18% think now is an “excellent” time to spend, versus 10%–14% in 2010–2012. The underlying reason is the improvement in their financial outlook.
  • 31. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 31 China: Brand penetration Penetration of local and foreign brands through each sector, along with parent company details. Defined as the percentage of respondents who have purchased that brand in the last 3-12 months. Red = avg. penetration increasing over 12 months, Green = remaining steady, Blue = decreasing over 12 months. % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Company Listed/ Private Dairy Mengniu 67% 55% -12% 63% 57% -12% 65% 56% China Mengniu 2319 HK Dairy Yili 51% 41% -23% 59% 45% -14% 55% 43% Inner Mong. Yili 600887 CH Dairy Bright 16% 17% -3% 36% 33% -2% 26% 25% Bright Food 600597 CH Dairy Nestle 7% 11% 5% 11% 18% 2% 9% 14% Nestlé NESN VX Dairy Sanyuan 6% 8% -5% 12% 14% 5% 9% 11% Beijing Sanyuan 600429 CH Dairy Danone 0% 0% -1% 4% 8% 1% 2% 4% Danone BN FP Dairy Jule 1% 1% 1% 2% 5% 5% 2% 3% Jule Dairy private Dairy Wahaha 0% 8% 8% 0% 5% 5% 0% 6% Hangzhou Waha private Dairy Vitasoy 2% 5% 5% 1% 3% 3% 2% 4% Vitasoy Intl 345 HK Dairy wondersun 9% 5% -1% 3% 3% 2% 6% 4% wondersun Dairy private Dairy Junlebao 5% 8% 8% 1% 2% 2% 3% 5% Junlebao Dairy 2319 HK Dairy Kraft 0% 4% 4% 3% 2% 0% 1% 3% Kraft Foods Gr KRFT US Dairy Fengxing 3% 1% 1% 1% 2% 2% 2% 2% Guangzhou Fengxi private Dairy Xiangmanlo 2% 1% 1% 1% 2% 2% 1% 2% Wuhan Wei. Xia. private Dairy Yashili 2% 4% 2% 2% 2% -1% 2% 3% Guangdong Yashil private Dairy New hope 0% 1% 1% 0% 2% 2% 0% 2% New Hope Group private Dairy Sanlu 0% 1% 0% 0% 1% 0% 0% 1% Sanlu Group private Dairy Huishan 0% 5% 5% 0% 1% 1% 0% 3% China Huishan Da 6863 HK Dairy Shengyuan 2% 2% 1% 1% 1% 0% 2% 2% Qingdao Sheng Yu private Dairy Anchor 0% 0% 0% 1% 1% 0% 1% 0% Fonterra FCG NZ Dairy Changfu 0% 0% 0% 0% 1% 1% 0% 0% Fujian Changfu OQASUZ CH Dairy Feihe 2% 1% 0% 1% 1% 0% 1% 1% Feihe Dairy ADY US Dairy Flora 0% 0% 0% 1% 1% 0% 0% 0% Unilever ULVR LN Dairy Fonterra 0% 1% 1% 0% 1% 1% 0% 1% Fonterra FCG NZ Dairy Müller 0% 0% 0% 0% 1% 0% 0% 1% Müller private Dairy Lactalis 0% 0% 0% 0% 0% 0% 0% 0% Lactalis private Dairy Lurpack 0% 0% 0% 0% 0% 0% 0% 0% Danish Dairy Boa private Dairy Philadelphia 0% 1% 1% 0% 0% 0% 0% 1% Kraft Foods Grou KRFT US Dairy Delikang 2% 3% 3% 1% 0% 0% 1% 1% Delikang Dairy private Dairy Yinqiao 3% 5% 5% 0% 0% 0% 2% 2% Yinqiao(Ch Dairy CDG SP Cigarettes Chunghwa 6% 7% 7% 25% 20% 20% 16% 14% Shanghai Tobacc private Cigarettes Yuxi 10% 8% 8% 14% 20% 20% 12% 14% Hongta Tobacco private Cigarettes Hongshuangxi 12% 7% 7% 22% 19% 19% 17% 13% Shanghai Tobacc private Cigarettes Liqun 5% 9% 9% 13% 17% 17% 9% 13% Zhejiang Tobacco private Cigarettes Yunyan 7% 7% 7% 13% 17% 17% 10% 12% Hongyunhonghe private Cigarettes Hongtashan 24% 21% 21% 14% 14% 14% 19% 18% Hongta Tobacco private Cigarettes Huanghelou 19% 19% 19% 13% 13% 13% 16% 16% Hubei China Tob private Cigarettes Pride 8% 9% 9% 5% 12% 12% 7% 10% Ch Tob Chuanyu private Cigarettes Marlboro 4% 0% 0% 11% 10% 10% 7% 5% Philip Morris In PM US Cigarettes Shuangxi 5% 3% 3% 6% 8% 8% 5% 6% Ch Tbc Guangdon private Cigarettes Septwolves 12% 6% 6% 10% 7% 7% 11% 6% Longyan Cigarett private Cigarettes Panda 2% 2% 2% 5% 5% 5% 3% 4% Shanghai Tobacco private Cigarettes Zhongnanhai 4% 4% 4% 7% 5% 5% 6% 5% Shanghai Tobacco private Cigarettes Wuyeshen 1% 1% 1% 3% 3% 3% 2% 2% Meizhou Cigarett private Cigarettes Camel 0% 1% 1% 1% 3% 3% 1% 2% R. J. Reynolds private Cigarettes Tianzi 0% 1% 1% 1% 3% 3% 1% 2% Chongqing Tobac private Cigarettes Danghongying 1% 1% 1% 1% 2% 2% 1% 2% Ningbo Cigarette private Cigarettes Hongjinglong 9% 9% 9% 4% 2% 2% 7% 6% China Tbc Hubei private Cigarettes Kent 0% 0% 0% 2% 2% 2% 1% 1% BAT BATS LN Cigarettes Derby 1% 1% 1% 1% 2% 2% 1% 2% BAT BATS LN Cigarettes Dunhill 0% 0% 0% 1% 2% 2% 1% 1% BAT BATS LN Cigarettes Lark 0% 1% 1% 2% 2% 2% 1% 1% Philip Morris In PM US Cigarettes Cocopalm 0% 0% 0% 1% 1% 1% 1% 1% Guangzhou No.1 BATS LN Cigarettes Daqianmen 2% 2% 2% 0% 1% 1% 1% 2% Shanghai Tobacco private Cigarettes Glamour 0% 0% 0% 0% 1% 1% 0% 1% Japan Tobacco 2914 JP Cigarettes Mild Seven 1% 1% 1% 1% 1% 1% 1% 1% Japan Tobacco 2914 JP
  • 32. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 32 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Company Listed/ Private Cigarettes Cleopatra 0% 1% 1% 1% 1% 1% 0% 1% Eastern Company EML US Cigarettes Haomao 7% 8% 8% 1% 1% 1% 4% 5% China Tobacco Sh private Cigarettes Benson & Hedges 0% 1% 1% 0% 1% 1% 0% 1% Philip Morris In PM US Cigarettes Chesterfield 0% 0% 0% 0% 1% 1% 0% 0% Philip Morris In MO US Cigarettes Houwang 11% 10% 10% 2% 1% 1% 7% 6% China Tobacco Sh private Cigarettes Jinsheng 0% 0% 0% 0% 1% 1% 0% 0% Nanchang Cigaret private Cigarettes Parliament 0% 0% 0% 0% 1% 1% 0% 0% Philip Morris In PM US Cigarettes Viceroy 0% 0% 0% 0% 1% 1% 0% 0% British American BATS LN Cigarettes Winston 0% 0% 0% 0% 1% 1% 0% 0% R. J. Reynolds T RAI US Cigarettes Xihu 0% 0% 0% 0% 1% 1% 0% 0% Hangzhou Cigaret private Cigarettes L&M 0% 0% 0% 0% 0% 0% 0% 0% Philip Morris In MO US Cigarettes Yan'an 1% 1% 1% 0% 0% 0% 1% 1% Shaanxi China Ci private Cigarettes Pall Mall 0% 1% 1% 1% 0% 0% 1% 0% British American BATS LN Beer Tsingtao 39% 37% 0% 51% 46% 6% 45% 42% Tsingtao Brewery 168 HK Beer Snow 44% 54% 17% 39% 43% 8% 41% 49% CR Snow(SAB-CRE) JV Beer Budweiser 6% 5% -2% 31% 31% -1% 19% 18% AmBev AMBV4 BZ Beer Yanjing 22% 23% -14% 25% 26% -2% 23% 25% Beijing Yanjing 000729 CH Beer Harbin 12% 8% 4% 12% 15% 7% 12% 12% Harbin Brewery ABI BB Beer Suntory 4% 1% -1% 16% 12% 3% 10% 7% Suntory 2587 JP Beer Carlsberg 2% 1% 0% 7% 10% 1% 5% 6% Carlsberg Group CARLB DC Beer Heineken 1% 1% 0% 5% 8% 0% 3% 5% Heineken Intl HEIA NA Beer Zhujiang 17% 7% 0% 8% 8% -3% 12% 7% Guangzhou Zhujia 002461 CH Beer Kingway 1% 4% 2% 1% 3% 1% 1% 4% Kingway Brewery 291 HK Beer Sedrin 0% 0% -1% 0% 3% 0% 0% 2% InBev (AB InBev) ABI BB Beer Tiger 1% 1% 1% 2% 3% -1% 1% 2% Asia Pacific Bre APB SP Beer Corona 0% 1% 1% 1% 2% 2% 1% 2% Modelo(AB InBev) ABI BB Beer Shancheng 0% 2% 1% 0% 2% 0% 0% 2% Chongqing Brew 600132 CH Beer San Miguel 3% 1% -1% 2% 1% -2% 3% 1% San Miguel Brew SMC PM Beer Beck's 0% 0% -1% 2% 1% 0% 1% 1% AmBev AMBV4 BZ Beer Amstel 0% 1% 1% 0% 1% 0% 0% 1% Heineken Intl HEIA NA Beer Chero 5% 5% -2% 1% 1% -2% 3% 3% Tsingtao Brewery 168 HK Beer Ginsber 0% 1% 1% 0% 1% 1% 0% 1% SiPing Ginsberg private Beer Zhonghua 0% 0% 0% 1% 1% 0% 1% 0% Zhejiang Qianjia private Beer Daxue 0% 1% 1% 0% 0% 0% 0% 1% Dalian Daxue Bre ABI BB Beer Fosters 0% 0% 0% 0% 0% 0% 0% 0% SABMiller SAB LN Beer Kingstar 0% 1% 1% 0% 0% 0% 0% 1% Henan Jinxing Br private Beer Miller 0% 1% 1% 1% 0% 0% 1% 1% SAB & Molson JV Beer Peroni 7% 0% -9% 11% 0% -13% 9% 0% SABMiller SAB LN Beer Stella Artois 0% 0% 0% 0% 0% 0% 0% 0% AmBev AMBV4 BZ Beer Anchor 0% 0% 0% 0% 0% 0% 0% 0% Fonterra FCG NZ Beer Bboss 0% 1% 1% 0% 0% 0% 0% 0% Jiangsu Big Boss private Beer Carling 0% 0% 0% 0% 0% 0% 0% 0% Molson Coors Bre TAP US Beer Guinness 1% 0% 0% 2% 0% 0% 2% 0% St. James's Gate DGE LN Beer Immense 4% 4% 4% 1% 0% 0% 2% 2% Tsingtao Brewery 168 HK Spirits Niulanshan 12% 14% 14% 19% 21% 21% 16% 18% Beijing Shunxin 000860 CH Spirits Luzhoulaojia 5% 4% -8% 12% 18% 1% 9% 11% Luzhou Laojiao 000568 CH Spirits Wuliangye 13% 6% -1% 14% 16% 7% 14% 11% Wuliangye Group private Spirits Jiannanchun 1% 1% -3% 10% 14% 11% 6% 8% VATS Group private Spirits Maotai 15% 1% -8% 12% 13% -4% 14% 7% China Kweichow private Spirits Jinliufu 4% 8% 1% 8% 8% 1% 6% 8% VATS Group private Spirits Absolut 0% 3% 2% 10% 7% -3% 5% 5% Pernod Ricard RI FP Spirits Hennessy 0% 2% 0% 10% 7% 0% 5% 4% LVMH MC FP Spirits Xiaohutuxian 3% 0% -4% 5% 7% 0% 4% 3% Guangzhou Zhujia private Spirits Chivas Regal 0% 4% 4% 0% 6% 6% 0% 5% Pernod Ricard RI FP Spirits Langjiu 1% 6% -3% 11% 6% -2% 6% 6% Sichuan Langjiu private Spirits Yanghe 4% 3% 3% 1% 6% 6% 2% 5% Jiangsu Yanghe 002304 CH Spirits Bacardi 0% 0% 0% 3% 5% 5% 2% 3% Bacardi Limited BACDA US Spirits Swellfun 0% 0% 0% 1% 5% 5% 1% 3% Sichuan Swellfun 600779 CH Spirits first cellar 0% 0% -2% 5% 5% 1% 2% 3% Luzhou Laojiao 000568 CH Spirits Jack Daniels 0% 0% 0% 4% 4% 2% 2% 2% Brown-Forman BF/B US Spirits Tuopaiqujiu 1% 2% -8% 2% 4% 1% 2% 3% Sichuan Tuopai 600702 CH Spirits Confucian 0% 2% 2% 1% 4% 2% 0% 3% Qufu Confucius private
  • 33. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 33 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Company Listed/ Private Spirits Gujing 0% 1% 1% 5% 4% 4% 3% 2% Anhui Gujing Dis 000596 CH Spirits Xinghuacun 1% 2% -1% 1% 3% 2% 1% 3% Shandong Xinghua private Spirits Daohuaxiang 5% 1% -4% 6% 3% -1% 6% 2% Daohuaxiang Liqu private Spirits Jiugui 0% 6% 6% 2% 3% 1% 1% 5% Jiugui Liquor 000799 CH Spirits Smirnoff 0% 0% 0% 1% 3% 2% 1% 2% Diageo DGE LN Spirits Johnnie Walk 0% 1% 1% 1% 2% 2% 0% 2% Diageo DGE LN Spirits Captain Morg 0% 2% 2% 1% 2% 2% 0% 2% Diageo DGE LN Spirits J&B 0% 1% 0% 1% 2% 0% 1% 2% Diageo DGE LN Spirits Liuyanghe 1% 3% -1% 2% 2% 0% 2% 2% Liuyanghe Liquor private Spirits Campari 0% 2% 2% 0% 1% 1% 0% 2% Campari Group CPR IM Spirits Nemiroff 0% 0% -1% 1% 1% -1% 1% 1% Nemiroff private Spirits Taibai 2% 4% 4% 0% 1% 1% 1% 3% VATS Group private Spirits Xifeng 7% 10% 10% 1% 1% 1% 4% 6% Shaanxi Xifeng private Spirits Baileys 0% 0% 0% 3% 1% 1% 2% 0% Diageo DGE LN Spirits Chivas 0% 0% 0% 9% 0% 0% 5% 0% Pernod Ricard RI FP Spirits Jägermeister 1% 2% 2% 0% 0% 0% 1% 1% Mast-Jägermeiste private Spirits Ricard 0% 1% 1% 0% 0% -1% 0% 1% Pernod Ricard RI FP Bottled Water Nongfu Sprin 59% 48% -1% 70% 60% 0% 65% 54% Nongfu Spring Co private Bottled Water Master kong 54% 43% -17% 42% 35% -14% 48% 39% Ting Hsin Intern private Bottled Water Wahaha 24% 36% 1% 24% 34% 3% 24% 35% Hangzhou Wahaha private Bottled Water C’estbon 17% 12% 2% 15% 29% 9% 16% 21% C'estbon Food 291 HK Bottled Water Robust 11% 9% -11% 12% 14% -8% 11% 12% Guangdong Robust BN FP Bottled Water IceDew 0% 12% 12% 0% 11% 11% 0% 11% The Coca-Cola Co KO US Bottled Water Watsons 3% 4% 4% 8% 9% 9% 6% 6% Hutchison Whampo 13 HK Bottled Water Evian 2% 5% 4% 7% 7% 0% 5% 6% Danone BN FP Bottled Water Ganten 2% 1% 0% 4% 4% 0% 3% 2% Shenzhen Ganten private Bottled Water Health 2% 2% 1% 1% 3% -1% 2% 2% Shenzhen Danone private Bottled Water Laoshan 1% 2% 0% 2% 2% 2% 1% 2% Qingdao Laoshan private Bottled Water Tibet Spring 0% 0% -1% 2% 2% 0% 1% 1% Tibet 5100 Water 1115 HK Bottled Water Vittel 2% 1% 0% 2% 1% 1% 2% 1% Nestlé NESN VX Bottled Water Aqua 0% 0% 0% 0% 1% 0% 0% 1% The Coca-Cola Co KO US Bottled Water Aquafina 0% 0% 0% 0% 1% 0% 0% 0% PepsiCo PEP US Bottled Water Dinghu 2% 0% 0% 0% 1% 1% 1% 1% Dinghu Mountain private Bottled Water Volvic 0% 0% 0% 0% 1% 0% 0% 1% Danone BN FP Bottled Water NAYA 0% 1% 1% 0% 0% 0% 0% 1% Danone BN FP Bottled Water Perrier 0% 0% 0% 0% 0% 0% 0% 0% Nestlé NESN VX Bottled Water SPA 0% 0% 0% 0% 0% 0% 0% 0% Spadel Group private Bottled Water Buxton 0% 1% 1% 0% 0% -1% 0% 0% Nestlé NESN VX Bottled Water Dasani 0% 0% 0% 0% 0% 0% 0% 0% The Coca-Cola Co KO US Autos Volkswagen 21% 18% 9% 20% 17% 5% 21% 17% Volkswagen VOW3 GR Autos GM 4% 3% -4% 7% 9% 5% 6% 6% General Motors GM US Autos Toyota 6% 3% 3% 5% 8% 3% 5% 6% Toyota Motor 7203 JP Autos Hyundai 19% 9% 7% 11% 8% 4% 15% 9% Hyundai Motor Co 005380 KS Autos Honda 0% 0% -11% 9% 8% -5% 4% 4% Honda Motor Co 7267 JP Autos Audi 7% 5% 4% 3% 5% 1% 5% 5% Audi (Volkswagen) VOW3 GR Autos BMW 2% 2% 1% 3% 4% 3% 2% 3% BMW BMW GR Autos Mazda 0% 2% -3% 4% 4% 1% 2% 3% Mazda Motor Corp 7261 JP Autos Nissan 2% 5% 5% 5% 4% -1% 4% 5% Nissan Motor Co 7201 JP Autos Citroen 2% 7% 7% 2% 3% 0% 2% 5% PSA Peugeot Citr UG FP Autos Ford 0% 3% 2% 2% 3% -3% 1% 3% Ford Motor Co F US Autos Kia 6% 6% 6% 2% 2% 1% 4% 4% Kia Motors Corp 000270 KS Autos Mitsubishi 0% 2% 2% 0% 2% -1% 0% 2% Mitsubishi Motor 7211 JP Autos Peugeot 0% 3% 3% 3% 2% 1% 1% 2% PSA Peugeot Citr UG FP Autos Merc-Benz 0% 0% 0% 1% 1% 0% 1% 1% Daimler AG DAI GR Autos Huachen 0% 0% 0% 0% 1% 1% 0% 1% Brilliance Auto 1114 HK Autos Haima 0% 0% -4% 1% 1% 0% 0% 0% FAW Haima Auto private Autos Hongqi 0% 0% 0% 0% 1% 0% 0% 0% FAW Car Co 000800 CH Autos Range Rover 0% 0% 0% 1% 1% 1% 0% 0% Tata Motors TTMT IN Autos Maruti Suz 0% 0% -3% 0% 1% 0% 0% 0% Maruti Suzuki In MSIL IN Autos Subaru 0% 0% 0% 1% 1% 0% 0% 0% Fuji Heavy Indus 7270 JP Autos Tianjin-faw 0% 0% 0% 1% 1% 1% 1% 0% FAW Tianjin 000927 CH Autos Zhonghua 0% 0% 0% 0% 1% 0% 0% 0% Brilliance Auto 1114 HK Autos Chrysler 0% 2% 2% 0% 0% 0% 0% 1% Chrysler Group private
  • 34. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 34 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Company Listed/ Private Autos Fiat 0% 0% 0% 0% 0% 0% 0% 0% Fiat S.p.A F IM Autos Porsche 0% 0% 0% 0% 0% 0% 0% 0% Porsche Auto PAH3 GR Autos Renault 0% 0% 0% 0% 0% 0% 0% 0% Renault S.A. RNO FP Autos Beijing Jeep 0% 0% 0% 1% 0% 0% 0% 0% Beijing Jeep Cor private Autos Besturn 0% 0% -1% 0% 0% 0% 0% 0% FAW Car Company 000800 CH Autos Bingjing-hyu 15% 0% -1% 2% 0% -1% 9% 0% Beijing Hyundai IJAIZZ CH Autos BYD 0% 0% -1% 2% 0% -3% 1% 0% BYD Co Ltd 1211 HK Autos changansuz 0% 0% -1% 2% 0% 0% 1% 0% Changan Suzuki private Autos Changhe 2% 0% 0% 0% 0% 0% 1% 0% Jiangxi Changhe private Autos Chery 2% 0% -9% 3% 0% -3% 3% 0% Chery Automobile CACTZ CH Autos Geely 0% 0% -2% 2% 0% -2% 1% 0% Zhejiang Geely H private Autos GW 0% 0% 0% 0% 0% -1% 0% 0% Great Wall Motor 2333 HK Autos Hafei 0% 0% -5% 0% 0% 0% 0% 0% Harbin HF Automo private Autos Shoutheast 0% 1% 1% 0% 0% 0% 0% 1% Soueast private Autos Volvo 0% 1% 0% 1% 0% 0% 0% 1% AB Volvo VOLVB SS Cosmetics L´Oreal 11% 12% -2% 27% 29% -1% 19% 20% L'Oréal OR FP Cosmetics Olay 13% 16% -9% 23% 22% -1% 18% 19% Procter & Gamble PG US Cosmetics Inoherb 9% 6% 3% 12% 11% 6% 11% 9% Shanghai Inoherb 0557747D CH Cosmetics Dabao 24% 21% -2% 13% 9% 1% 19% 15% Johnson & Johnso JNJ US Cosmetics Estée Lauder 0% 3% 2% 7% 8% 2% 3% 5% Estée Lauder Co EL US Cosmetics Lux 14% 12% 6% 9% 8% 2% 12% 10% Unilever ULVR LN Cosmetics Avon 8% 14% -3% 11% 7% -10% 10% 11% Avon Products AVP US Cosmetics Nivea 6% 7% 3% 9% 7% -5% 7% 7% Beiersdorf BEI GR Cosmetics Chcedo 3% 8% 3% 9% 7% 3% 6% 7% Jala Group Inc JALA US Cosmetics Maybelline 8% 8% 3% 6% 7% -1% 7% 8% L'Oréal OR FP Cosmetics Tjoy 16% 9% -7% 11% 7% -5% 14% 8% Coty Inc COTY US Cosmetics Chanel 1% 3% 1% 2% 5% 1% 2% 4% Chanel S.A. private Cosmetics Lancôme 1% 2% 1% 5% 5% 1% 3% 3% Lancôme Paris private Cosmetics Mary Kay 0% 4% 4% 0% 5% 5% 0% 4% Mary Kay, Inc. 5698C US Cosmetics Amway 0% 3% 3% 0% 4% 4% 0% 4% Amway (Alticor) private Cosmetics Dove 2% 3% 3% 5% 4% 3% 3% 4% Unilever ULVR LN Cosmetics Ponds 4% 4% -2% 6% 4% -3% 5% 4% Unilever ULVR LN Cosmetics Herborist 2% 1% -1% 3% 4% -1% 3% 2% Shanghai Jawha 600315 CH Cosmetics Longliqi 3% 6% 1% 5% 4% 0% 4% 5% Jiangsu Longliqi private Cosmetics AUPRES 4% 3% 3% 3% 3% 3% 4% 3% Shiseido Company 4911 JP Cosmetics Doctor li 3% 3% -1% 3% 3% -1% 3% 3% Sisder Health private Cosmetics Neutrogena 0% 1% 1% 0% 3% 3% 0% 2% Johnson & Johnso JNJ US Cosmetics Clinique 0% 1% 1% 3% 3% -2% 1% 2% Clinique Laborat NYSE EL Cosmetics Johnson & Jo 5% 5% -2% 5% 2% -7% 5% 4% Johnson & Johnso JNJ US Cosmetics Artistry 0% 2% 2% 0% 2% 2% 0% 2% Access Business private Cosmetics Yumeijing 5% 6% 3% 3% 2% 2% 4% 4% Tianjin Yumeijin private Cosmetics Clarins 0% 2% 2% 0% 2% 1% 0% 2% Clarins Group private Cosmetics Max Factor 0% 1% 1% 0% 2% 2% 0% 1% Procter & Gamble PG US Cosmetics Meijiajing 8% 9% 1% 2% 2% -1% 5% 6% Shanghai Jawha 600315 CH Cosmetics Biotherm 0% 1% 1% 0% 1% 1% 0% 1% Biotherm(L'Oréal) OR FP Cosmetics Body Shop 0% 0% 0% 0% 1% 1% 0% 0% The Body Shop In BOS LN Cosmetics Oriflame 0% 0% 0% 0% 1% 1% 0% 1% Oriflame Cosmeti ORI SS Cosmetics Caisy 0% 0% -1% 1% 0% -2% 1% 0% Guangzhou Caisy private Cosmetics Covergirl 0% 1% 1% 0% 0% 0% 0% 1% Procter & Gamble PG US Cosmetics Cortry 0% 0% 0% 0% 0% 0% 0% 0% Shanghai Jawha 600315 CH Cosmetics Zhaogui 0% 0% 0% 1% 0% 0% 0% 0% Beijing Zhaogui private Sportswear Nike 6% 18% 5% 45% 46% 7% 26% 32% Nike, Inc. NKE US Sportswear Adidas 18% 22% 9% 38% 46% 10% 28% 34% Adidas ADS GR Sportswear Lining 27% 29% 3% 15% 27% 7% 21% 28% Li Ning Company 2331 HK Sportswear Anta 11% 9% -8% 11% 15% 1% 11% 12% ANTA Sports Prod 2020 HK Sportswear Xtep 15% 14% 3% 5% 13% 6% 10% 14% Xtep Internation 1368 HK Sportswear 361 361 15% 5% -2% 7% 11% 7% 11% 8% 361 Degrees Gr 1361 HK Sportswear Converse 3% 4% 2% 5% 11% 1% 4% 8% Nike, Inc. NKE US Sportswear Jordan 6% 12% 6% 4% 9% 4% 5% 11% Nike, Inc. NKE US Sportswear Metersbonw 5% 2% -3% 4% 6% 2% 4% 4% Metersbonwe Gr 002269 CH Sportswear Puma 4% 1% 0% 6% 5% 0% 5% 3% Puma SE PUM GR Sportswear Erke 3% 6% 3% 3% 5% 2% 3% 5% HongXing Erke Gr private Sportswear Guirenniao 1% 7% 7% 4% 4% 4% 3% 6% Guirenniao Co Lt EGATMZ CH
  • 35. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 35 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Company Listed/ Private Sportswear Kappa 1% 2% -1% 4% 4% 1% 2% 3% Kappa private Sportswear Peak 5% 3% -5% 0% 4% 2% 3% 4% Peak Sport Prod 1968 HK Sportswear Champion 1% 0% -1% 1% 3% 3% 1% 2% HanesBrands Inc. HBI US Sportswear Double Star 5% 6% 6% 1% 3% 3% 3% 5% Doublestar Group private Sportswear Reebok 3% 1% 0% 2% 2% 0% 3% 1% Reebok (Adidas) ADS GR Sportswear Mizuno 0% 1% 1% 0% 2% 0% 0% 1% Mizuno Corp 8022 JP Sportswear Diadora 0% 0% -1% 0% 1% 0% 0% 1% Diadora private Sportswear Fila 0% 1% 1% 0% 1% 1% 0% 1% Fila, Ltd. private Sportswear K-Swiss 0% 0% 0% 0% 1% 1% 0% 1% K-Swiss(E-Land) private Sportswear Tonlion 0% 0% 0% 0% 1% 0% 0% 1% Ningbo Beyond Fa private Sportswear Umbro 0% 1% 0% 0% 1% -1% 0% 1% Umbro (Iconix) ICON US Sportswear Asics 0% 0% 0% 0% 1% 1% 0% 1% ASICS 7936 JP Sportswear Le Coq Sport 0% 0% 0% 1% 1% 1% 0% 1% Le Coq Sportif private Sportswear Fred Perry 0% 0% 0% 0% 0% 0% 0% 0% Fred Perry private Sportswear Speedo 0% 0% 0% 0% 0% 0% 0% 0% Speedo Intl private Sportswear Timberland 1% 0% 0% 1% 0% 0% 1% 0% Timberland LLC VFC US Handsets Samsung 12% 18% 8% 21% 27% 13% 17% 23% Samsung Electron 005930 KS Handsets Apple 1% 7% 6% 15% 18% 14% 8% 13% Apple AAPL US Handsets Nokia 25% 17% -21% 22% 12% -35% 24% 15% Nokia Corp NOK1V FH Handsets Huawei 4% 4% 4% 2% 5% 5% 3% 5% Huawei Tech private Handsets Motorola 4% 1% -5% 5% 4% -1% 4% 3% Motorola, Inc. MSI:US Handsets Lenovo 6% 6% 3% 3% 3% 1% 5% 5% Lenovo Group 992 HK Handsets HTC 1% 1% 1% 5% 3% 2% 3% 2% HTC Corporation 2498 TT Handsets ZTE 0% 5% 5% 0% 3% 3% 0% 4% ZTE Corporation 763 HK Handsets Bubugao 2% 2% 1% 2% 2% 0% 2% 2% BBK Electronics private Handsets Sony Ericss 3% 1% -3% 3% 2% -4% 3% 1% Sony Mobile Com 6758 JP Handsets Blackberry 0% 1% 1% 1% 1% 1% 0% 1% BlackBerry BBRY US Handsets Coolpad 2% 4% 4% 2% 1% 1% 2% 3% Coolpad private Handsets Oppo 0% 2% 1% 1% 1% 0% 1% 2% OPPO Electronics 0056647D US Handsets Meizu 0% 0% 0% 0% 1% 1% 0% 1% Meizu Tech private Handsets Gionee 3% 2% 1% 1% 1% 0% 2% 2% Gionee private Handsets LG 3% 1% -1% 3% 1% -1% 3% 1% LG Electronics 066570 KS Handsets Changhong 0% 1% 0% 0% 0% 0% 0% 1% Sichuan Changhon 600839 CH Handsets Dopod 0% 0% 0% 0% 0% -1% 0% 0% HTC Corporation 2498 TT Handsets Google 0% 0% 0% 0% 0% 0% 0% 0% Google GOOG US Handsets Konka 2% 1% 0% 1% 0% 0% 1% 1% Konka Group 000016 CH Handsets Philips 2% 1% 1% 1% 0% -1% 2% 1% Philips PHIA NA Handsets Sharp 1% 0% 0% 1% 0% 0% 1% 0% Sharp Corp 6753 JP Handsets Siemens 0% 0% 0% 0% 0% 0% 0% 0% Siemens AG SIE GR Handsets TCL 0% 0% -1% 0% 0% 0% 0% 0% TCL Corporation 000100 CH Handsets Alcatel 0% 0% 0% 0% 0% 0% 0% 0% Alcatel-Lucent ALU FP Handsets Chinabird 0% 0% -1% 1% 0% 0% 1% 0% Ningbo Bird 600130 CH Handsets Haier 1% 0% -1% 1% 0% -1% 1% 0% Haier Group 1169 HK Handsets Kejian 0% 0% 0% 0% 0% 0% 0% 0% China Kejian Co 000035:CH Handsets K-Touch 3% 1% -3% 2% 0% -2% 2% 0% Jaina Group private Handsets Mitsubishi 0% 1% 0% 0% 0% 0% 0% 0% Mitsubishi Motor 7211 JP Handsets Newman 0% 0% 0% 0% 0% 0% 0% 0% Beijing Newman private Handsets Panasonic 0% 0% 0% 0% 0% -1% 0% 0% Panasonic Corp 6752 JP Handsets Skyworth 0% 0% 0% 0% 0% 0% 0% 0% Skyworth 751 HK Handsets Yulong 0% 0% 0% 0% 0% 0% 0% 0% China Wireless 2369 HK TV Samsung 7% 10% -8% 14% 22% 7% 11% 16% Samsung Electron 005930 KS TV Sony 4% 4% -1% 12% 13% -5% 8% 8% Sony Corporation 6758 JP TV Philips 0% 4% 1% 4% 12% 3% 2% 8% Philips PHIA NA TV Changhong 4% 33% 22% 9% 9% 1% 7% 21% Sichuan Changhon 600839 CH TV Panasonic 17% 3% -3% 8% 8% -1% 12% 6% Panasonic Corp 6752 JP TV Skyworth 11% 3% -5% 6% 8% 4% 9% 6% Skyworth 751 HK TV Sharp 4% 2% -1% 11% 6% -4% 7% 4% Sharp Corp 6753 JP TV Haier 0% 16% 8% 6% 5% 0% 3% 11% Haier Group 1169 HK TV Konka 11% 11% -1% 3% 4% 1% 7% 7% Konka Group 000016 CH TV Toshiba 0% 0% -3% 4% 2% 0% 2% 1% Toshiba 6502 JP TV Canca 0% 3% 3% 0% 1% 1% 0% 2% Chaozhou Chuangj private TV Hisense 20% 4% -4% 4% 1% 0% 12% 3% Hisense 600060 CH TV Hitachi 0% 0% 0% 5% 1% 0% 3% 1% Hitachi, Ltd. 6501 JP
  • 36. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 36 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Company Listed/ Private TV TCL 7% 2% 0% 4% 1% -4% 6% 2% TCL Corporation 000100 CH TV LG 4% 2% 1% 3% 1% -1% 3% 1% LG Electronics 066570 KS TV Sanyo 7% 0% -1% 1% 1% 1% 4% 0% SANYO Electric 6764 JP TV BenQ 0% 0% 0% 0% 0% -1% 0% 0% BenQ Corporation 8215 TT TV Mitsubishi 0% 0% -1% 0% 0% -1% 0% 0% Mitsubishi Motor 7211 JP TV Pioneer 0% 0% 0% 1% 0% 0% 1% 0% Pioneer Corp 6773 JP TV Xoceco 0% 0% -3% 0% 0% 0% 0% 0% Xiamen Overseas 600870 CH Computers Apple 31% 13% 8% 37% 37% 26% 34% 25% Apple AAPL US Computers Lenovo 21% 17% -7% 16% 16% -2% 18% 17% Lenovo Group 992 HK Computers Samsung 19% 21% 14% 13% 13% 9% 16% 17% Samsung Electron 005930 KS Computers ASUS 0% 5% 5% 0% 6% 6% 0% 6% Asus 2357 TT Computers DELL 2% 5% -3% 6% 6% -3% 4% 6% Dell private Computers Sony 1% 7% -1% 6% 4% -5% 4% 6% Sony Corporation 6758 JP Computers HP 4% 8% 0% 6% 4% -10% 5% 6% HP HPQ US Computers Acer 12% 6% 6% 3% 3% 1% 7% 5% Acer Inc. 2353 TT Computers Philips 0% 7% 5% 5% 1% -2% 2% 4% Philips PHIA NA Computers Toshiba 3% 0% 0% 1% 1% -1% 2% 1% Toshiba 6502 JP Computers Haier 0% 1% 0% 0% 1% -1% 0% 1% Haier Group 1169 HK Computers Blackberry 0% 0% 0% 0% 0% 0% 0% 0% BlackBerry BBRY US Computers Compaq 0% 4% 4% 0% 0% -1% 0% 2% HP HPQ US Computers Founder 0% 0% -1% 1% 0% -1% 1% 0% Founder Technolo 600601 CH Computers Fujitsu 0% 1% 1% 1% 0% 0% 0% 1% Fujitsu Limited 6702 JP Computers Nexus 0% 0% 0% 0% 0% 0% 0% 0% Google GOOG US Computers HASEE 1% 0% -1% 0% 0% -2% 1% 0% Hasee Computers 7976342Z CH Computers NEC 0% 0% 0% 0% 0% 0% 0% 0% NEC Corporation 6701 JP Computers Sharp 0% 0% -1% 1% 0% -1% 0% 0% Sharp Corp 6753 JP Computers BenQ 0% 1% 1% 1% 0% -1% 0% 1% BenQ Corporation 8215 TT Computers Greatwall 0% 0% 0% 0% 0% -1% 0% 0% China Greatwall 000066 CH Computers IBM 0% 0% -1% 1% 0% -2% 0% 0% IBM IBM US Computers TCL 0% 0% 0% 0% 0% 0% 0% 0% TCL Corporation 000100 CH Computers Tongfang 0% 0% -3% 0% 0% -2% 0% 0% Tsinghua Tongfan 600100 CH Fashion Septwolves 0% 8% 8% 0% 13% 13% 0% 11% Fujian Septwolve 002029 CH Fashion Semir 3% 9% 9% 4% 11% 11% 4% 10% The Semir Group 002563 CH Fashion Yishion 1% 7% 7% 2% 10% 10% 2% 9% Yishion private Fashion Metersbonwe 0% 6% 6% 0% 8% 8% 0% 7% Metersbonwe Gr 002269 CH Fashion Goldlion 11% 5% 3% 13% 7% 5% 12% 6% Goldlion Holding 533 HK Fashion youngor 1% 2% 0% 1% 7% 4% 1% 5% Youngor Group Co 600177 CH Fashion Lacoste 3% 4% 2% 8% 6% -2% 6% 5% Lacoste private Fashion Girdear 1% 3% 2% 1% 6% 2% 1% 5% Girdear Fashion private Fashion Hongdou 4% 9% 4% 4% 6% 4% 4% 7% The HOdo Group private Fashion Dunhill 1% 1% 0% 4% 5% 2% 2% 3% British American BATS LN Fashion Pierre Cardi 0% 6% 3% 1% 5% 2% 1% 6% Pierre Cardin private Fashion Valentino 2% 3% -4% 4% 5% 0% 3% 4% Valentino SpA VLNT IM Fashion Burberry 4% 3% 1% 3% 5% 4% 4% 4% Burberry Group BRBY LN Fashion Heilan 0% 2% 2% 0% 5% 5% 0% 4% Heilan Home HJBAPZ CH Fashion Hermes 1% 6% 5% 3% 5% 4% 2% 5% Hermès Intl RMS FP Fashion Red Dragonfly 0% 2% 2% 0% 5% 5% 0% 4% Red Dragonfly Fa private Fashion Etam 0% 6% 6% 3% 5% 5% 2% 5% Etam Group private Fashion Fairyfair 1% 4% 0% 3% 5% -3% 2% 5% Shenzhen Fairyfa private Fashion Baoxiniao 2% 5% 4% 3% 4% 2% 2% 5% Zhejiang Baoxini 002154 CH Fashion Giorgio Armani 0% 1% 1% 3% 4% 1% 1% 3% Giorgio Armani S private Fashion JNBY 1% 0% -2% 2% 4% 2% 1% 2% Just Naturally B private Fashion Qipai 0% 1% 0% 2% 4% -1% 1% 2% Qipai Group Co private Fashion Gucci 0% 0% 0% 3% 3% 1% 2% 2% Gucci Group GUCG US Fashion Louis Vuitton 2% 1% 1% 0% 3% 2% 1% 2% LVMH MC FP Fashion ZARA 0% 1% 0% 1% 2% -3% 1% 2% Industria de Dis ITX SM Fashion Christian Dior 3% 1% 1% 1% 2% 1% 2% 2% LVMH MC FP Fashion Escada 1% 1% 1% 0% 2% 2% 1% 2% Escada ESC GR Fashion Lilang 0% 1% 1% 0% 2% 2% 0% 2% China Lilang 1234 HK Fashion Erdos 0% 1% 1% 0% 2% 2% 0% 1% Erdos Group private Fashion Givenchy 1% 1% 1% 0% 2% 1% 1% 2% LVMH MC FP Fashion Joeone 0% 3% 3% 0% 2% 2% 0% 2% Joeone Co., Ltd 601566 CH Fashion Versace 1% 0% 0% 1% 2% -1% 1% 1% Gianni Versace S GIAN IM
  • 37. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 37 % penetration at LOWER income % penetration at HIGHER income average % penetration Sector Brand 2012 2013 3-year growth 2012 2013 3-year growth 2012 2013 Parent Company Listed/ Private Fashion Dolce & Gabb 0% 1% 1% 0% 1% 1% 0% 1% Dolce & Gabbana private Fashion Guess 1% 1% 0% 0% 1% 1% 1% 1% Guess, Inc. GES US Fashion Hugo Boss 1% 1% 1% 1% 1% 0% 1% 1% Hugo Boss AG BOSS GR Fashion Shanshan 2% 1% 0% 1% 1% 1% 2% 1% Shanshan Group private Fashion Mango 1% 1% 1% 0% 1% 1% 1% 1% Punto Fa, S.L. private Soft Drinks Coca-Cola 61% 56% -5% 68% 69% 1% 65% 63% The Coca-Cola Co KO US Soft Drinks Sprite 54% 47% 2% 36% 52% 5% 45% 50% The Coca-Cola Co KO US Soft Drinks Pepsi Cola 33% 29% -17% 51% 49% -4% 42% 39% The Coca-Cola Co KO US Soft Drinks Mirinda 14% 18% 4% 25% 25% 2% 19% 22% PepsiCo PEP US Soft Drinks Mizone 21% 11% -3% 22% 25% 5% 22% 18% Frucor (Suntory) private Soft Drinks Fanta 23% 21% 6% 27% 23% 0% 25% 22% The Coca-Cola Co KO US Soft Drinks 7-Up 16% 15% 2% 23% 22% -7% 20% 19% PepsiCo PEP US Soft Drinks Wahaha 19% 16% 3% 10% 12% 0% 15% 14% Hangzhou Waha private Soft Drinks Scream 8% 3% -1% 7% 9% 3% 8% 6% farmer spring In private Soft Drinks Guozhiguole 14% 6% -11% 9% 8% -5% 11% 7% China Huiyuan Ju 1886:HK Soft Drinks Jianlibao 16% 7% 1% 6% 8% 2% 11% 7% Jianlibao Group private Soft Drinks Lucozade 4% 2% 0% 2% 3% -1% 3% 3% Suntory private Soft Drinks Mountain Dew 2% 0% -1% 3% 3% -1% 3% 2% PepsiCo PEP US Soft Drinks Appletiser 2% 2% 2% 1% 1% 1% 2% 2% SABMiller SAB LN Soft Drinks Dr Pepper 0% 0% 0% 1% 0% 0% 0% 0% Dr Pepper Snappl DPS US Soft Drinks Lilt 0% 0% 0% 1% 0% -1% 0% 0% The Coca-Cola Co KO US
  • 38. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 38 China: Demographics Figure 80: A6. Could you please tell me your age? Figure 81: N2. What is your total after tax monthly income? Note: Sample size: 2,580 respondents across 10 geographical regions Figure 82: Urban / Rural split Figure 83: : Male / Female split Figure 84: A9. How many people live in your household? % of respondents (by income bracket) Total Up to RMB 2000 RMB 2000 - 3000 RMB 3000 - 4000 RMB 4000 - 5000 RMB 5000 - 6000 RMB 6000 - 7000 RMB 7000 - 8000 RMB 8000 - 10000 RMB 10000- 15000 RMB 15000 + Would prefer not to answer D.K 1 2 14 3 1 2 1 1 1 1 1 1 0 2 2 9 14 15 12 14 14 7 10 6 7 6 5 7 3 47 40 33 37 39 56 56 53 54 50 46 33 31 4 23 20 24 27 27 14 20 19 21 25 25 30 31 5 or more 21 20 19 19 24 20 18 16 18 22 32 33 31 Mean 3.49 3.05 3.53 3.57 3.45 3.27 3.44 3.43 3.46 3.50 3.64 3.89 3.80 Figure 85: A15. In your opinion is now a good time to make a major purchase? 26 41 20 13 0 10 20 30 40 50 18-29 30-45 46-55 56-65 %ofrespondents 4 5 7 7 10 7 7 14 18 13 0 5 10 15 20 UnderRMB 2000(1500) RMB2000- 2999 (2499.5) RMB3000- 3999 (3499.5) RMB4000- 4999 (4499.5) RMB5000- 5999(5500) RMB6000- 6999(6500) RMB7000- 7999(7500) RMB8000- 9999(9000) RMB10000- 14999 (12500) AboveRMB 15000 (20000) %ofrespondents 30 70 0 20 40 60 80 100 Rural Urban %ofrespondents 50 50 0 10 20 30 40 50 60 Male Female %ofrespondents 19 16 20 17 24 16 21 17 14 13 37 53 50 59 48 57 56 55 67 57 37 28 26 20 26 24 21 26 19 28 6 4 3 3 2 2 2 2 1 2 0% 20% 40% 60% 80% 100% Under RMB 2,000 RMB 2,000- 2,999 RMB 3,000- 3,999 RMB 4,000- 4,999 RMB 5,000- 5,999 RMB 6,000- 6,999 RMB 7,000- 7,999 RMB 8,000- 9,999 RMB 1,0000- 14,999 Above RMB 15,000 %ofrespondents Excellent time Good time Not such a good time A bad time
  • 39. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 39 Figure 86: A15 (b) – In your opinion is now a good time to make a major purchase? Percentage of respondents who are positive minus percentage who are negative.. Source: Company data, Credit Suisse estimates Figure 87: A16. Do you think the state of your own finances over the next 6 months will be better, worse or about the same? Source: Credit Suisse survey. NB: Income brackets based on average monthly household income. Figure 88: A16 (b) – Do you think the state of your own finances over the next 6 months will be better, worse or about the same? Percentage of respondents who are positive minus percentage who are negative.. Source: Credit Suisse emerging markets consumer survey. NB: Income brackets based on average monthly household income. 13 37 41 53 44 47 54 44 61 40 0 20 40 60 80 Under RMB 2,000 RMB 2,000- 2,999 RMB 3,000- 3,999 RMB 4,000- 4,999 RMB 5,000- 5,999 RMB 6,000- 6,999 RMB 7,000- 7,999 RMB 8,000- 9,999 RMB 1,0000- 14,999 Above RMB 15,000 %ofrespondents 37 34 35 34 40 44 42 44 47 48 45 57 58 62 56 51 56 53 52 49 0% 20% 40% 60% 80% 100% Under RMB 2,000 RMB 2,000- 2,999 RMB 3,000- 3,999 RMB 4,000- 4,999 RMB 5,000- 5,999 RMB 6,000- 6,999 RMB 7,000- 7,999 RMB 8,000- 9,999 RMB 1,0000- 14,999 Above RMB 15,000 %ofrespondents Better About the same Worse 20 25 28 30 35 40 40 41 45 46 0 10 20 30 40 50 Under RMB 2,000 RMB 2,000- 2,999 RMB 3,000- 3,999 RMB 4,000- 4,999 RMB 5,000- 5,999 RMB 6,000- 6,999 RMB 7,000- 7,999 RMB 8,000- 9,999 RMB 1,0000- 14,999 Above RMB 15,000 %ofrespondents
  • 40. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 40 China: Income and Other Figure 89: N1. What savings or investment channels, if any, does your household use to save money? % of respondents (by income bracket) Total Up to RMB 2000 RMB 2000 - 3000 RMB 3000 - 4000 RMB 4000 - 5000 RMB 5000 - 6000 RMB 6000 - 7000 RMB 7000 - 8000 RMB 8000 - 10000 RMB 10000- 15000 RMB 15000 + Would prefer not to answer D.K Bank account 45 49 56 52 51 48 55 53 47 41 33 49 53 Life insurance 13 8 12 12 14 12 11 11 13 13 14 16 11 Stock market 7 2 1 5 5 8 6 5 7 11 9 6 3 Cash 14 9 17 12 13 12 14 15 13 14 15 11 17 Mutual Fund 7 2 1 3 6 6 4 7 7 8 10 3 6 Treasury bond 3 1 2 3 2 4 2 1 4 4 4 2 2 Property 6 2 3 5 4 5 5 5 6 7 10 5 5 Collectables 2 1 2 1 0 1 1 0 1 2 3 2 0 No extra saving 3 25 7 7 5 4 1 2 2 0 2 5 4 Base : Unwtd 2580 110 127 178 184 265 183 180 363 454 324 81 131 Figure 90: N3. To what extent has your household income changed in the last 12 months? Declined > 20% 2 12 2 3 3 2 4 2 1 1 2 0 2 -10% to -20% 3 6 6 4 7 3 5 6 2 2 2 4 2 -10% to flat 3 3 2 7 3 4 5 5 2 2 4 0 2 Unchanged 62 62 72 62 63 69 64 64 63 58 48 65 69 Flat to +10% 17 8 11 15 17 14 11 12 22 24 16 12 11 +10 to +20% 9 5 7 8 4 5 8 8 7 9 18 10 11 +20 to +30% 2 0 1 2 1 2 1 3 2 3 6 5 2 30%+ 1 1 0 0 1 1 0 1 0 0 5 1 1 Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131 Figure 91: N4. In what way do you expect your household income to change in the next 12 months? Declined > 20% 1 6 0 3 1 1 1 1 1 0 1 2 2 -10% to -20% 2 2 6 3 1 2 2 1 2 1 2 0 1 -10% to flat 2 4 2 3 3 2 2 2 1 1 1 2 1 Unchanged 55 70 61 56 60 62 55 57 53 48 44 64 63 Flat to +10% 20 7 18 20 20 14 20 22 29 23 21 14 13 +10 to +20% 14 5 10 11 12 14 15 10 12 20 20 10 11 +20 to +30% 4 2 3 2 2 3 4 5 2 4 6 4 6 30%+ 2 3 0 2 1 2 1 2 1 2 5 2 4 Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131 Figure 92: N5. What proportion of your spending is done via credit cards? 0-5% 10 12 11 8 12 9 11 7 7 10 11 11 15 6-10% 10 5 10 12 18 10 10 13 8 9 10 7 5 11-15% 7 4 6 10 9 9 8 8 7 8 9 5 0 16-20% 6 1 5 6 2 6 5 7 7 8 9 2 1 21-25% 3 0 4 2 1 2 3 3 4 5 6 0 1 More than 25% 9 1 3 4 3 7 5 8 9 13 20 12 10 No credit card 49 69 54 53 50 54 56 50 55 43 32 42 50 Mean % exp 14 7 12 13 10 14 12 14 16 16 17 15 13 Base : Unwtd 2580 110 127 178 184 265 183 180 363 454 324 81 131 Figure 93: N6. How do you think your purchases on credit card are likely to change in the next 12 months? Rising 35 30 29 37 33 35 36 25 38 37 42 32 15 Staying the same 58 71 61 59 60 55 57 66 60 56 51 62 74 Decreasing 7 0 10 3 8 10 7 9 2 7 7 6 11 Base : Unwtd 1,315 34 59 83 92 122 81 90 165 257 219 47 66
  • 41. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 41 Figure 94: N10. How effective is your government at solving problems that relate to you? Very effective 6 4 6 6 8 6 4 9 6 7 7 10 3 Quite effective 57 58 57 61 64 64 61 54 53 54 58 57 51 Not very effective 19 9 19 16 15 16 19 21 22 23 19 14 10 Not at all effective 9 8 9 8 7 7 8 8 12 11 9 9 11 Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131 Figure 95: N11. Do you think that more economic growth will lead to a changed political system? Yes 61 51 55 62 59 55 57 59 62 69 69 55 49 No 20 10 23 18 20 22 28 27 23 22 19 12 8 Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131 Figure 96: N12. What do you feel is the biggest risk to your country? Political risk 14 22 15 16 19 13 15 9 12 13 15 23 16 Military risk 12 12 11 13 13 15 10 12 14 13 10 13 10 Social risk 25 17 23 19 20 23 25 28 25 27 25 20 29 Economic risk 40 40 45 43 41 40 42 42 41 40 38 33 34 Domestic instability risk 9 9 6 7 7 9 7 9 8 8 12 11 11 Base : Unwtd 2580 110 127 178 184 265 183 180 363 454 324 81 131 Figure 97: N13. Do you feel that buying domestic brands supports your nation? Yes 85 82 85 88 87 80 86 81 89 90 85 81 71 No 11 7 12 9 8 14 12 14 8 9 13 10 13 Base : Unwtd 2,580 110 127 178 184 265 183 180 363 454 324 81 131
  • 42. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 42 China: Automobiles Figure 98: B1. Does your household currently own a car that is driven for personal use? % of respondents (by income bracket) Total Up to RMB 2000 RMB 2000 - 3000 RMB 3000 - 4000 RMB 4000 - 5000 RMB 5000 - 6000 RMB 6000 - 7000 RMB 7000 - 8000 RMB 8000 - 10000 RMB 10000- 15000 RMB 15000 + Would prefer not to answer D.K Yes 31 12 17 24 22 25 25 22 25 34 64 51 34 No 69 88 83 76 78 75 75 78 75 66 36 49 66 Figure 99: B2. Does your household own a motorcycle / 2-wheeler for personal use? Yes 31 26 32 31 30 28 26 29 35 28 29 45 44 No 69 74 68 69 70 72 74 71 65 72 71 55 56 Figure 100: B3. How many cars do you own in your household? 1 70 100 96 94 87 73 71 42 28 14 53 71 70 2 22 0 4 6 11 22 25 47 41 40 34 17 22 3 or more 8 0 0 0 2 5 4 12 31 46 13 13 8 Figure 101: B7. How did you finance it? All Cash 27 33 57 42 25 24 23 25 15 51 23 21 27 Cash + Credit 52 33 17 40 51 58 60 63 77 26 53 50 52 All Credit 13 33 13 12 19 14 11 5 8 11 11 8 13 Don’t Know 7 0 13 6 5 4 7 7 0 11 13 21 7 Base : Unwtd 747 3 23 65 220 130 84 60 39 35 64 24 747 Figure 102: B10. Will you or your family purchase or replace a passenger car in the next 12 months? Source: Credit Suisse emerging markets consumer survey Figure 103: B4. What brand is the car your household last purchased? Foreign Cars 81 54 75 78 79 79 84 76 82 84 88 70 60 Volkswagen 16 15 15 23 16 16 16 24 18 16 16 10 7 GM 8 0 0 8 5 13 5 3 8 10 8 13 7 Local Cars 14 15 15 20 18 13 12 19 14 14 10 20 14 Tianjin-faw 1 0 0 0 5 2 2 3 1 1 0 0 5 Haima 1 0 0 0 3 2 0 0 1 1 0 0 2 Base : Unwtd 759 13 20 40 38 62 43 37 87 146 190 40 43 2 3 4 4 5 3 5 4 5 89 8 9 14 19 16 17 15 19 22 10 13 15 13 13 15 12 13 15 119 17 15 15 18 17 22 17 18 17 66 55 54 47 42 45 40 46 39 40 0 10 20 30 40 50 60 70 80 Under RMB 2,000 RMB 2,000- 2,999 RMB 3,000- 3,999 RMB 4,000- 4,999 RMB 5,000- 5,999 RMB 6,000- 6,999 RMB 7,000- 7,999 RMB 8,000- 9,999 RMB 1,0000- 14,999 Above RMB 15,000 %ofrespondents Income Bracket Definitely will Probably will Not sure Probably won’t Definitely won’t
  • 43. February 2014 Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 43 Figure 104: B16. How do you plan to finance the upcoming car purchase? All Cash 53 58 43 27 58 58 39 64 43 58 64 44 39 Cash + Credit 38 25 43 55 42 34 42 25 49 38 34 28 30 All Credit 3 0 0 9 0 2 3 6 5 3 0 0 4 Part Exchange 2 0 0 5 0 5 6 3 2 0 2 0 0 Don’t Know 5 17 14 5 0 2 9 3 2 1 0 28 26 Base : Unwtd 511 12 14 22 31 62 33 36 65 104 91 18 23 Figure 105: B17. How much do you plan to spend on the car you or your household is planning to purchase? Upto RMB 100000 18 42 29 27 23 24 24 28 17 8 11 22 13 RMB 100’000 - 400’000 63 42 64 50 71 60 52 61 58 79 66 39 48 RMB 400’00 – 700’000 11 0 7 18 3 11 18 8 11 10 16 11 9 RMB 700’000 – 1’000’000 2 0 0 5 0 2 3 0 8 3 1 0 0 More than RMB 1’000’000 2 0 0 0 0 2 0 3 3 1 5 0 0 Base : Unwtd 511 12 14 22 31 62 33 36 65 104 91 18 23 Figure 106: B15. Which car brand are you most likely purchase? Foreign Cars 86 33 71 82 77 79 89 89 92 92 88 83 64 Volkswagen 15 17 12 14 18 19 20 13 10 15 15 22 8 Toyota 10 0 6 11 5 7 11 20 8 10 12 13 8 Local Cars 8 33 24 11 15 8 7 7 5 5 6 9 4 Haima 1 0 0 0 3 0 0 0 2 1 2 0 0 Base : Unwtd 511 12 14 22 31 62 33 36 65 104 91 18 23