- The Brazilian consumer is the most optimistic in the survey, with close to 68% expecting their finances to improve in the next 6 months. This optimism is broad-based across income levels.
- Discretionary spending is growing the fastest, with technology, fashion, and spirits showing the greatest momentum. Internet penetration has risen from 56% to 76% in the last two years across income levels.
- Healthcare and education represent a higher-than-average share of typical spending, showing Brazilians focus on both goods and services.
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Emerging Consumer Survey Databook 2013
1. Emerging Consumer
Survey Databook 2013
January 2013
Thought leadership from Credit Suisse Research
and the world’s foremost experts
Research Institute
2. Contents
For more information, please contact:
Mujtaba Rana, Associate
Thematic Equity Research at Credit Suisse
Investment Banking
+44 20 7883 3773
mujtaba.rana@credit-suisse.com
Kiranjot Grewal, Analyst
Thematic Equity Research at Credit Suisse
Investment Banking
+44 20 7883 9247
kiranjot.grewal@credit-suisse.com
3 Introduction
4 Credit Suisse Consumer Survey Universe
5 Brazil
26 China
47 India
68 Indonesia
89 Russia
110 Saudi
131 South Africa
152 Turkey
173 Methodology
174 Appendix: Questionnaire
178 About the survey
179 Imprint
179 General disclaimer/Important information
3. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 3
Introduction
This Credit Suisse Emerging Consumer Survey Databook provides granular detail of
the market research that underpins the conclusions and themes highlighted in the
Credit Suisse Emerging Consumer Survey 2013, a comprehensive and exclusive
study of the consumption patterns and plans of individuals residing in eight key
economies across the emerging world. Specifically, the markets we have incorporated
in this survey are China, India, Brazil, Russia, Saudi Arabia, South Africa, Indonesia
and Turkey. In total, these markets account for over 3.3 billion people.
As comprehensive as this Databook is, we have not provided every aspect of the
detail which can be derived from the survey along the lines of gender, age, city and
rural/urban locations. This is available on request. The pages that follow have focused
on income bands as a source of disaggregation of the responses which was a
principal feature of the themes we have explored.
This report builds on work Credit Suisse published on consumption trends in emerging
markets over the past 24 months. The Emerging Consumer Survey 2012 was in itself
an extension to 2011’s survey and indeed the China Consumer Survey, a publication
released annually since 2005. The survey structure and questionnaire used in this
previous work has been used as a template for this project, ensuring both a degree of
consistency with previous work and a comparable dataset across the different
countries.
To conduct the primary research for this project, the Credit Suisse Research Institute
engaged the global market research firm AC Nielsen to advise on the questionnaire
construction and to undertake the interview process on our behalf. Using a global firm
with local offices has provided a consistent approach to this multi-region survey, as
well as allowing sufficient flexibility to incorporate questions specific to the countries
concerned.
This survey is designed to capture information regarding the spending patterns (past,
present and future) and general lifestyles and aspirations of the consumers across
these markets. The data is proprietary to Credit Suisse and is based on face-to-face
interviews carried out in 77 distinct regional areas, spread over the eight different
countries. Data from such a sample will vary in quality due to the sampling and non-
sampling problems inherent in all surveys. Approximately 1,500 respondents were
surveyed for each region, with the largest two markets (India and China) having a
larger sample size of 2,500 each. The male-to-female split between respondents was
roughly 50:50 in all cases, with rural-to-urban split varying by country.
A total of over 14,200 respondents were screened and surveyed on questions within
12 categories: 1) general income and wealth, 2) autos, 3) food and beverages, 4)
household and personal care, 5) luxury goods, 6) technology, 7) telecoms, 8) internet,
9) travelling, 10) property, 11) education and 12) healthcare. Detailed results from
each of the eight markets are shown in the "Country Specific Data" section from page
5. The survey methodology is described in the appendix.
Although each respondent was asked up to 125 questions during the course of the
survey, the Databook aims to present detailed information on those areas which
investors may find most compelling and those which garnered the most thought-
provoking ideas during the course of our study. Certain topics are more pertinent in
some markets than others: questions on holiday plans yielded far more interesting
results in Russia and Saudi Arabia than they did in India, for instance. Similarly,
questions on stock market investments are more pertinent in China than they are in
Indonesia. Nevertheless, for the sake of consistency, we have included a standard set
of results for each market in this Databook. Numbered references within the tables,
such as A7 and D5, allude to specific questions surveyed, a list of which can be found
in the appendix. More detail is available on request.
Mujtaba Rana
Equity Research, Credit Suisse Investment Banking
5. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 5
Brazil
The beat goes on
The Brazilian consumer is and remains the most optimistic in our survey, with a net balance of
close to 68% of income-weighted respondents seeing their personal finances likely to improve in
the next six months. Moreover, this optimism has increased since our last survey in a relatively
broad-based fashion.
This might be surprising given a slower growth performance in Brazil in 2012. However, it has
been less a feature of the personal sector, where the labour market has remained healthy and
fiscal initiatives have been targeted to support consumption, and monetary policy to stimulate
credit growth.
This breadth of optimism is another feature that distinguishes Brazil, as we saw earlier on. High
income and low income consumers alike display confidence in the future in a way that, for
example, the other major BRIC (Brazil, Russia, India and China) economy India fails to do.
Backing both the level and spread of confidence are expectations of income growth expressed
by consumers. While this may prove too optimistic, a range of 8%–12% income growth serves as
a backdrop to their thinking.
The focus on discretionary items is typical of the categories of spending showing the greatest
momentum – technology, fashion and spirits. Growth in staple products is less impressive. The
growth in internet penetration stands out, having risen from 56% to 76% in the last two years.
Importantly, this is across the income scale. This has underpinned growth in computing. We
would expect penetration in smartphones to similarly accelerate.
For fear of leaving the impression that the Brazilian consumer is purely focused on more material
items, we would flag that healthcare and education represent a higher-than-average share of
typical spending. Essentially, there is a focus on both services and goods – a longer and
structural theme in our research.
6. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 6
Brazil: Spending sentiment
Figure 1: Country product purchasing in 2012 vs survey average
Carbonated drinks
Beer
Spirits
Dairy
Cosmetics
Fashion apparel
Sports shoes
Watches
Perfume Computers
Mobile phones
Smartphone
Internet access
Holidays
Property
Extra education
0
10
20
30
40
50
60
70
80
90
100
0 10 20 30 40 50 60 70 80 90 100
%respondentsinBrazil,2012
% respondents with exposure on average across the EM Consumer Survey
Greater penetration in Brazil
EM consumer survey
average
Source: Credit Suisse Emerging Consumer Survey.
Figure 2: Country product purchasing in 2012 vs change over 2011
Carbonated drinks
Beer
Spirits
DairyCosmetics
Fashion apparel
Sports shoes
Watches
Perfume
Computers
Mobile phones
Smartphone
Internet access
Holidays
Property
Extra education
Cars
-6
-4
-2
0
2
4
6
8
10
12
0 10 20 30 40 50 60 70 80 90 100
Recordedspendingin2012vs2011
2012 % respondents that own or have bought each item
Source: Credit Suisse Emerging Consumer Survey
7. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 7
Brazil: Demographics
Figure 3: A6. Could you please tell me your age? Figure 4: N2. What is your total after tax monthly income?
32
41
17
10
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%ofrespondents
10
19
30
11
7
3 2 3
0
10
20
30
40
BetweenR$
490-R$
1,141
BetweenR$
1,142-R$
1,630
BetweenR$
1,631-R$
3,260
BetweenR$
3,261-R$
4,890
BetweenR$
4,891-R$
6,520
BetweenR$
6,521-R$
8,150
BetweenR$
8,151-R$
11,410
Morethan
R$11,411
%ofrespondents
Note: Sample size: 1500 respondents across 5 geographical regions
Figure 5: Urban / Rural split Figure 6: Male / Female split
30
70
0
20
40
60
80
100
Rural Urban
%ofrespondents
50 50
0
10
20
30
40
50
60
Male Female
%ofrespondents
Figure 7: A9. How many people live in your household?
% of respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer not
to answer
D.K
1 4 0 9 6 2 3 0 0 3 5 8 0
2 15 0 18 20 16 18 13 4 6 17 10 6
3 26 100 26 28 29 20 22 21 19 26 21 24
4 30 0 26 27 28 31 38 52 44 26 29 38
5 or more 25 0 20 19 25 29 27 23 28 26 31 32
Mean 3.57 3 3.3 3.34 3.57 3.65 3.79 3.94 3.89 3.52 3.66 3.95
Figure 8: A12. How many children does your household have?
1 51 67 41 50 52 52 54 58 46 50 50 56
2 37 33 42 35 32 39 39 35 50 41 40 32
3 10 0 11 12 12 7 5 4 4 9 7 9
4 2 0 4 3 2 2 2 4 0 0 0 3
5 or more 1 0 2 0 1 0 0 0 0 0 3 0
Median 1.65 1.33 1.84 1.67 1.67 1.59 1.54 1.54 1.58 1.59 1.65 1.59
8. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 8
Figure 9: A15. In your opinion is now a good time to make a major purchase?
0
14 10
32 38 34 33 45
58 56
50
75 48
48 53 44
41
31 28 40
14 7 7 11 6
0%
20%
40%
60%
80%
100%
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Excellent time Good time Not such a good time A bad time
Figure 10: A15 (b) – In your opinion is now a good time to make a major purchase? Percentage of respondents who are
positive minus percentage who are negative
-24
-10
-20
-10
5
35 39
20
-50
-30
-10
10
30
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Figure 11: A16. Do you think the state of your own finances over the next 6m will be better, worse or about the same?
75 70
58 67 69 76 75 69 74
25 25 39 31 30 23 23 28 26
0%
20%
40%
60%
80%
100%
Less than R$ 489 R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 - R$
3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
%ofrespondents
Better About the same Worse
Figure 12: A16 (b) – Do you think the state of your own finances over the next 6m will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative
75
65
55
65 67
75 73
66
74
0
20
40
60
80
Less than R$ 489 Between R$ 490 -
R$ 1,141
Between R$ 1,142
- R$ 1,630
Between R$ 1,631
- R$ 3,260
Between R$ 3,261
- R$ 4,890
Between R$ 4,891
- R$ 6,520
Between R$ 6,521
- R$ 8,150
Between R$ 8,151
- R$ 11,410
More than R$
11,411
%ofrespondents
Source: Credit Suisse Emerging Consumer Survey
NB: Income brackets based on average monthly household income.
9. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 9
Brazil: Income and Other
Figure 13: N1. What savings or investment channels, if any, does your household use to save money?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Bank account 37 50 16 23 38 44 59 71 75 83 34 21
Life insurance 9 0 1 1 4 9 28 40 39 40 9 9
Stock market 1 0 0 0 0 0 1 4 0 12 1 0
Cash 10 0 9 6 11 9 15 21 25 12 9 8
Mutual Fund 1 0 0 0 0 1 1 0 0 14 1 0
Property 0 0 1 0 0 0 0 0 0 7 1 0
No savings 3 0 0 0 1 4 7 8 17 14 5 0
Base : Unwtd 1500 4 153 288 455 169 108 52 36 42 127 66
Figure 14: N3. To what extent has your household income changed in the last 12 months?
Declined > 20% 2 0 3 2 1 3 3 2 3 5 1 0
-10% to -20% 5 50 11 5 3 7 2 4 3 10 3 9
-10% to flat 8 0 7 10 10 8 2 2 0 5 8 6
Unchanged 60 0 61 62 62 54 63 56 58 33 55 70
Flat to +10% 15 25 11 13 15 16 17 27 17 26 18 11
+10 to +20% 6 25 4 4 5 8 8 4 17 10 7 5
+20 to +30% 2 0 1 1 2 2 1 4 3 7 5 0
30%+ 2 0 1 2 2 2 5 2 0 5 3 0
Base : Unwtd 1500 4 153 288 455 169 108 52 36 42 127 66
Figure 15: N4. In what way do you expect your household income to change in the next 12 months?
Declined > 20% 0 0 0 0 0 0 2 0 0 0 0 0
-10% to -20% 2 0 3 3 2 2 0 2 0 0 2 0
-10% to flat 1 0 3 1 1 2 2 2 0 0 2 2
Unchanged 26 25 33 27 24 24 19 12 31 14 28 47
Flat to +10% 33 25 27 39 36 34 33 38 17 43 23 23
+10 to +20% 18 25 14 12 20 19 22 21 19 7 24 18
+20 to +30% 9 25 8 7 7 8 11 10 22 19 12 3
30%+ 10 0 11 11 9 10 11 15 11 17 9 8
Base : Unwtd 1500 4 153 288 455 169 108 52 36 42 127 66
Figure 16: N5. What proportion of your spending is done via credit cards?
0-5% 6 0 10 7 6 7 3 4 11 7 5 3
6-10% 9 25 9 9 11 8 7 6 14 2 8 6
11-15% 9 0 8 9 8 9 9 8 11 12 9 9
16-20% 6 25 5 4 7 9 9 8 3 2 8 3
21-25% 10 50 7 8 9 17 15 15 14 10 9 8
More than 25% 22 0 8 12 20 24 43 44 36 43 33 11
No credit card 32 0 52 47 34 23 11 10 8 19 20 39
Mean % exp 19 18 15 17 19 20 23 23 19 23 21 18
Base : Unwtd 1500 4 153 288 455 169 108 52 36 42 127 66
Figure 17: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 31 25 27 31 31 33 27 32 18 35 37 31
Staying the same 52 50 50 51 50 52 59 51 70 53 44 60
Decreasing 18 25 23 19 19 16 13 17 12 12 20 10
Base : Unwtd 1014 4 74 154 300 130 96 47 33 34 102 40
10. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 10
Brazil: Automobiles
Figure 18: B1. Does your household currently own a car that is driven for personal use?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Yes 55 50 16 27 55 78 91 92 93 89 79 53
No 45 50 84 73 45 22 9 8 7 11 21 47
Figure 19: B2. Does your household own a motorcycle / 2-wheeler for personal use?
Yes 14 0 9 13 15 16 16 22 14 11 9 18
No 86 100 91 87 85 84 84 78 86 89 91 82
Figure 20: B3. How many cars do you own in your household?
1 71 100 95 94 90 71 49 21 33 35 60 79
2 23 0 5 6 9 26 44 70 44 38 31 14
3 or more 5 0 0 0 1 3 6 9 22 26 9 7
Figure 21: B5. How long ago did you purchase this car?
1 year or less 30 50 14 22 25 24 44 48 41 53 32 31
2 to 4 years 53 50 59 46 55 67 46 45 59 44 49 45
5 to 7 years 10 0 14 16 13 5 4 3 0 0 16 14
8 to 10 years 4 0 9 10 6 4 3 3 0 0 0 3
More than 10
years ago
2 0 5 6 1 0 4 0 0 3 2 7
Base : Unwtd 711 2 22 69 220 111 79 33 27 34 85 29
Figure 22: B7. How did you finance it?
All Cash 24 0 32 30 23 22 16 21 4 29 31 28
Cash + Auto
loan
50 100 32 38 47 55 66 61 78 59 46 10
All Auto loan 18 0 27 29 23 17 14 15 11 6 13 10
Sum 100 0 100 100 100 100 100 100 100 100 100 100
Base : Unwtd 711 2 22 69 220 111 79 33 27 34 85 29
Figure 23: B10. Will you or your family purchase or replace a passenger car in the next 12 months?
4 4
8 8
13
6
3
11
8
5
18
16
14
19
7
21
15
22 23 23
32 31 31
34
17
22
20
22
8
22
10
16
50
37
26
24
29
19
45
16
0
10
20
30
40
50
R$ 490 - R$ 1,141 R$ 1,142 - R$ 1,630 R$ 1,631 - R$ 3,260 R$ 3,261 - R$ 4,890 R$ 4,891 - R$ 6,520 R$ 6,521 - R$ 8,150 R$ 8,151 - R$ 11,410More than R$ 11,411
%ofrespondents
Income Bracket
Definitely will Probably will Not sure Probably won’t Definitely won’t
Source: Credit Suisse Emerging Consumer Survey
11. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 11
Figure 24: B4. What brand is the car your household last purchased?
Fiat 33 50 50 43 31 36 30 33 33 29 26 34
Volkswagen 23 0 27 28 28 23 18 21 19 15 16 24
GM 14 0 5 17 17 14 11 6 7 12 14 14
Ford 13 0 14 12 16 13 18 9 7 15 9 7
Renault 3 0 0 0 2 5 6 0 4 3 2 7
Citroen 3 0 0 0 2 2 3 9 4 0 6 3
Toyota 1 0 0 0 0 0 1 3 0 9 1 3
Base : Unwtd 711 2 22 69 220 111 79 33 27 34 85 29
Figure 25: B16. How do you plan to finance the upcoming car purchase?
All Cash 18 0 19 8 21 24 4 0 0 25 31 0
Cash + Auto loan 58 100 31 75 49 56 83 78 100 58 59 50
All Auto loan 21 0 50 17 27 15 13 11 0 8 7 50
D.K. 3 0 0 0 3 6 0 11 0 8 3 0
Sum 100 100 100 100 100 100 100 100 100 100 100 100
Base : Unwtd 260 2 16 24 104 34 23 9 3 12 29 4
Figure 26: B17. How much do you plan to spend on the car you or your household is planning to purchase?
Upto R$ 10000 5 0 6 13 8 0 0 0 0 0 7 0
R$ 10001 - 15000 9 50 19 13 11 6 0 0 0 8 10 0
R$ 15001 - 20000 22 0 38 42 25 15 13 33 33 8 10 0
R$ 20001 - 30000 27 50 6 17 25 47 26 33 67 25 28 25
More than R$ 30000 28 0 13 13 21 29 61 33 0 50 41 50
Base : Unwtd 260 2 16 24 104 34 23 9 3 12 29 4
Figure 27: B15. Which car brand are you most likely purchase?
Foreign 95 100 87 95 97 96 99 99 101 100 98 100
Fiat 32 100 50 32 34 34 16 11 50 25 25 50
Volkswagen 22 0 19 24 23 19 21 22 50 25 17 50
GM 13 0 6 8 19 8 16 11 0 17 6 0
Local 1 0 6 0 1 3 0 0 0 0 0 0
Base : Unwtd 260 2 16 24 104 34 23 9 3 12 29 4
24. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 24
Brazil: Education
Figure 73: L1. What type of education institution do/will your children attend?
% of
respondents (by
income bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Public 65 100 76 78 71 58 43 38 29 27 59 63
Private 33 0 18 21 26 41 59 63 67 80 41 38
None of these 3 0 6 2 4 3 0 0 4 0 2 0
Base : Unwtd 705 3 79 130 223 73 54 16 24 15 56 32
Figure 74: L2. Do your children currently participate in any study or courses outside of normal school activities?
Yes 24 33 5 18 19 23 43 50 42 60 43 19
No 76 67 95 82 81 77 57 50 58 40 57 81
Base : Unwtd 705 3 79 130 223 73 54 16 24 15 56 32
Figure 75: L4. Do you yourself currently participate in any adult continuing education?
Yes 11 0 8 8 10 13 16 29 13 19 9 14
No 89 100 92 92 90 87 84 71 87 81 91 86
Base : Unwtd 1308 4 145 261 409 139 91 38 31 32 101 57
Figure 76: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
More 19 25 17 14 16 19 26 18 19 34 27 32
About the same 68 50 63 67 73 73 63 76 81 63 60 51
Less 13 25 20 20 11 9 11 5 0 3 13 18
Base : Unwtd 1308 4 145 261 409 139 91 38 31 32 101 57
Figure 77: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
25
17
14
16
19
26
18 19
34
25
20 20
11
9
11
5
0
3
0
10
20
30
40
Less than R$
489
R$ 490 - R$
1,141
R$ 1,142 - R$
1,630
R$ 1,631 -
R$ 3,260
R$ 3,261 - R$
4,890
R$ 4,891 - R$
6,520
R$ 6,521 - R$
8,150
R$ 8,151 - R$
11,410
More than R$
11,411
Spendingoneducation&training
inthenext12months(%of
households)
Income bracket
More Less
Source: Credit Suisse Emerging Consumer Survey
25. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 25
Brazil: Healthcare
Figure 78: M1. Does your household have access to free or partially-free healthcare from the State?
% of
respondents
(by income
bracket)
Total Less
than
R$ 489
R$ 490 -
1,142
R$ 1,142
- 1,630
R$ 1,631
- 3,260
R$ 3,261
- 4,890
R$ 4,891
- 6,520
R$ 6,521
- 8,150
R$ 8,151
- 11,410
More
than R
$ 11,411
Would
prefer
not to
answer
D.K
Yes 65 100 85 76 70 61 43 31 44 26 54 49
No 35 0 15 24 30 39 57 69 56 74 46 51
Base : Unwtd 1209 3 138 250 365 128 87 35 25 31 96 51
Figure 79: M2. What services, if any, could you get free from the state?
Hospital 87 100 93 85 88 83 86 91 73 63 87 84
Emergency Room 90 67 94 91 92 88 92 100 73 88 87 76
Prescriptions 66 33 73 59 72 71 62 73 55 75 50 40
Vaccinations 68 67 81 64 68 78 65 73 45 88 58 40
Diagnostic tests 58 33 63 56 61 62 59 82 45 63 42 40
Base : Unwtd 789 3 117 190 257 78 37 11 11 8 52 25
Figure 80: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)?
Yes 29 33 29 22 25 26 36 31 16 35 47 41
No 71 67 71 78 75 74 64 69 84 65 53 59
Base : Unwtd 1209 3 138 250 365 128 87 35 25 31 96 51
Figure 81: M12. Thinking now about everyone in your household, would you expect to be spending more or less on
medicines over the next 12 months?
More 6 0 7 5 4 4 5 3 0 0 24 2
Same 37 0 23 31 39 40 39 37 48 58 39 47
Less 58 100 70 64 57 56 56 60 52 42 38 51
Base : Unwtd 1209 3 138 250 365 128 87 35 25 31 96 51
Figure 82: M13. How much extra would you be willing to pay for an international medicine brand, rather than a
locally produced product?
Wouldn’t pay extra 80 100 93 89 81 82 62 66 68 55 63 73
1-10% extra 15 0 7 8 15 16 31 29 20 13 24 16
11-20% extra 3 0 0 3 2 1 6 6 12 3 9 6
21-30% extra 1 0 0 0 1 1 1 0 0 6 2 0
More than 30% extra 1 0 0 0 1 1 0 0 0 23 2 6
Base : Unwtd 1209 3 138 250 365 128 87 35 25 31 96 51
26. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 26
China
An educated consumer
Optimism among consumers in China has remained relatively robust. This may come as a
surprise given the performance of the economy, its stock market and the political transition.
However, this story reflects an uplift in sentiment in the low income brackets rather than a major
change of outlook among the richest of consumers.
The weighted net balance of respondents expecting an improvement versus deterioration in their
financial circumstances increased from 37% to 43%. However, we highlight the substantial
change in fortunes among the poorer consumer, with net responses increasing by 10%–20%.
This would of course tie in with the initiatives flowing from the Five Year Plan to boost real
incomes among the poor.
However, this is not to say that the fortunes of higher income earners have gone into reverse.
Household income is estimated as having grown at 4%–5% and expected by the same
consumers to be closer to 6%–7% looking forward. In this regard, the disparity of incomes
focused on by policymakers is not disappearing in a hurry.
In terms of the allocation of income, one feature remains unchanged and that is the attitude
toward savings, which still represents an overwhelming home for income, with around a third of
income recorded as heading for savings. Only Saudi Arabia comes to close to this.
There are two themes apparent in terms of spending (rather than saving) – technology and
education. The increase in spending on smartphones is stronger than in any country in the
survey, with numbers showing purchases up 18% versus a year ago. Moreover, the level of
ownership and internet penetration suggests further scope for growth. Spending on education
runs closely behind with a 13% increase. While a perception of conspicuous consumption is
often associated with the Chinese consumer, the reality is a “smart consumer” who is
increasingly well educated and technologically advanced.
27. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 27
China: Spending sentiment
Figure 83: Country product purchasing in 2012 vs survey average
Carbonated drinks
Beer
Spirits
Dairy
CosmeticsFashion apparelSports shoes
Watches Perfume
Computers
Mobile phones
Smartphone
Internet access
Holidays
Property
Extra education
Private healthcare
0
10
20
30
40
50
60
70
80
90
100
0 10 20 30 40 50 60 70 80 90 100
%respondentsinChina,2012
% respondents with exposure on average across the EM Consumer Survey
Greater penetration in China
EM consumer survey
average
Source: Credit Suisse Emerging Consumer Survey.
Figure 84: Country product purchasing in 2012 vs change over 2011
Carbonated drinks
Beer
Spirits
DairyCosmetics
Fashion apparel
Sports shoesWatches
Perfume
Computers
Mobile
phones
Smartphone
Internet access
Holidays
Property
Extra education
Cars
-10
-5
0
5
10
15
20
0 10 20 30 40 50 60 70 80 90 100
Recordedspendingin2012vs2011
2012 % respondents that own or have bought each item
Source: Credit Suisse Emerging Consumer Survey.
28. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 28
China: Demographics
Figure 85: A6. Could you please tell me your age? Figure 86: N2. What is your total after tax monthly
income?
26
41
20
13
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%ofrespondents
2
5
6
8
12
11
9
16
17
11
0
10
20
UnderRMB
2000(1500)
RMB2000-
2999
(2499.5)
RMB3000-
3999
(3499.5)
RMB4000-
4999
(4499.5)
RMB5000-
5999(5500)
RMB6000-
6999(6500)
RMB7000-
7999(7500)
RMB8000-
9999(9000)
RMB10000-
14999
(12500)
AboveRMB
15000
(20000)
%ofrespondents
Note: Sample size: 2585 respondents across 10 geographical regions
Figure 87: Urban / Rural split Figure 88: Male / Female split
30
70
0
20
40
60
80
100
Rural Urban
%ofrespondents
50 50
0
10
20
30
40
50
60
Male Female
%ofrespondents
Figure 89: A9. How many people live in your household?
% of respondents
(by income
bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer not
to answer
D.K
1 3 18 6 5 1 3 3 2 2 1 3 0 1
2 10 24 9 12 14 12 11 10 9 8 6 7 4
3 44 30 43 40 39 44 47 47 52 46 39 33 35
4 22 8 23 23 22 22 21 25 19 23 21 27 29
5 or more 21 20 19 19 24 20 18 16 18 22 32 33 31
Mean 3.49 2.88 3.39 3.38 3.53 3.44 3.4 3.43 3.43 3.56 3.72 3.87 3.85
Figure 90: A12. How many children does your household have?
1 86 58 78 60 75 84 94 95 92 93 83 90 75
2 14 42 23 40 23 16 6 5 8 7 15 10 25
3 1 0 0 0 3 1 0 0 0 0 2 0 0
4 0 0 0 0 0 0 0 0 0 1 0 0 0
5 or more 0 0 0 0 0 0 0 0 0 0 0 0 0
Mean 1.15 1.42 1.23 1.4 1.28 1.17 1.06 1.05 1.08 1.09 1.2 1.1 1.25
29. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 29
Figure 91: A15. In your opinion is now a good time to make a major purchase?
24
9 13 15 14 13 13 13 10 10
38
36
51 50 50 51 55 56 59 60
28
50
32 33 33 35 30 28 29 27
0%
20%
40%
60%
80%
100%
Under RMB
2000
RMB 2000-
2999
RMB 3000-
3999
RMB 4000-
4999
RMB 5000-
5999
RMB 6000-
6999
RMB 7000-
7999
RMB 8000-
9999
RMB 10000-
14999
Above RMB
15000
%ofrespondents
Excellent time Good time Not such a good time A bad time
Figure 92: A15 (b) – In your opinion is now a good time to make a major purchase? Percentage of respondents who are
positive minus percentage who are negative
24
-9
27
30 28 27
36 38 38 39
-10
0
10
20
30
40
Under RMB
2000
RMB 2000 -
2999
RMB 3000 -
3999
RMB 4000 -
4999
RMB 5000 -
5999
RMB 6000 -
6999
RMB 7000 -
7999
RMB 8000 -
9999
RMB 10000 -
14999
Above RMB
15000
%ofrespondents
Source: Company data, Credit Suisse estimates
Figure 93: A16. Do you think the state of your own finances over the next 6 m will be better, worse or about the same?
34 37 38 40 38 43 44 48 49 56
46
57 56 54 57 55 51 47 46 41
20
0%
20%
40%
60%
80%
100%
Under RMB
2000
RMB 2000 -
2999
RMB 3000 -
3999
RMB 4000 -
4999
RMB 5000 -
5999
RMB 6000 -
6999
RMB 7000 -
7999
RMB 8000 -
9999
RMB 10000 -
14999
Above RMB
15000
%ofrespondents
Better About the same Worse
Source: Credit Suisse survey. NB: Income brackets based on average monthly household income.
Figure 94: A16 (b) – Do you think the state of your own finances over the next 6m will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative
14
31 32 34 33
41 39
43 44
53
0
20
40
60
Under RMB
2000
RMB 2000 -
2999
RMB 3000 -
3999
RMB 4000 -
4999
RMB 5000 -
5999
RMB 6000 -
6999
RMB 7000 -
7999
RMB 8000 -
9999
RMB 10000 -
14999
Above RMB
15000
%ofrespondents
Source: Credit Suisse Emerging Consumer Survey.
NB: Income brackets based on average monthly household income.
30. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 30
China: Income and Other
Figure 95: N1. What savings or investment channels, if any, does your household use to save money?
% of
respondents
(by income
bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer
not to
answer
D.K
Bank account 88 66 69 81 83 89 92 93 94 90 88 77 86
Life insurance 23 10 11 15 22 17 23 24 26 31 29 23 18
Stock market 14 8 5 7 6 7 13 11 17 24 18 27 12
Cash 21 8 9 15 17 25 26 23 21 22 24 20 9
Mutual Fund 11 0 3 6 5 8 11 8 11 17 18 23 6
Treasury bond 5 0 3 1 2 3 5 3 6 7 10 10 4
Property 8 0 2 4 2 4 4 6 8 13 24 17 5
No extra saving 6 26 20 14 12 5 2 2 3 2 1 13 6
Collectables 3 0 1 1 1 1 1 2 4 5 8 7 3
Gold / Jewellery 5 0 0 1 2 2 2 5 7 8 12 7 5
Base : Unwtd 2550 50 127 154 203 318 272 217 398 431 272 30 78
Figure 96: N3. To what extent has your household income changed in the last 12 months?
Declined > 20% 2 10 6 2 2 0 1 0 2 1 3 0 1
-10% to -20% 2 4 4 5 2 3 1 2 4 1 1 0 6
-10% to flat 3 2 5 2 7 6 4 0 2 2 1 3 5
Unchanged 63 70 64 68 68 67 71 64 63 58 46 60 64
Flat to +10% 13 8 9 16 9 13 13 16 14 15 10 13 10
+10 to +20% 11 4 9 5 6 7 6 12 11 17 22 13 8
+20 to +30% 4 0 3 1 1 3 3 3 3 4 11 7 3
30%+ 2 2 1 1 2 1 0 2 2 2 6 3 1
Base : Unwtd 2550 50 127 154 203 318 272 217 398 431 272 30 78
Figure 97: N4. In what way do you expect your household income to change in the next 12 months?
Declined > 20% 0 0 1 0 1 0 0 0 0 0 1 0 0
-10% to -20% 1 2 2 3 1 0 1 1 1 1 1 0 1
-10% to flat 1 0 2 1 3 2 1 2 1 1 1 3 1
Unchanged 53 78 57 58 56 61 51 49 56 47 40 47 67
Flat to +10% 17 6 13 16 19 16 22 22 14 21 12 20 10
+10 to +20% 17 8 13 14 14 14 17 17 17 19 24 23 12
+20 to +30% 6 4 6 4 3 5 6 6 7 6 10 3 1
30%+ 4 2 4 5 2 2 1 3 5 4 12 3 6
Base : Unwtd 2550 50 127 154 203 318 272 217 398 431 272 30 78
Figure 98: N5. What proportion of your spending is done via credit cards?
0-5% 9 6 9 14 9 5 7 6 10 12 7 10 13
6-10% 9 4 5 6 8 8 10 11 9 14 12 0 5
11-15% 3 0 2 2 2 3 3 1 3 3 3 0 1
16-20% 4 0 2 3 4 2 4 4 6 5 7 0 1
21-25% 3 0 2 4 3 2 3 3 3 5 4 3 0
More than 25% 10 0 4 1 6 8 7 8 10 15 26 10 0
No credit card 59 88 75 68 64 68 63 60 58 45 42 73 65
Mean % exp 15 5 12 10 14 15 14 15 15 15 19 17 5
Base : Unwtd 2550 50 127 154 203 318 272 217 398 431 272 30 78
Figure 99: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 37 17 25 34 35 35 31 36 40 37 46 38 15
Staying the same 56 67 53 62 54 58 63 62 54 56 46 63 74
Decreasing 8 17 22 4 10 7 6 2 6 8 8 0 11
Base : Unwtd 1052 6 32 50 74 102 101 86 169 238 159 8 27
31. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 31
China: Automobiles
Figure 100: B1. Does your household currently own a car that is driven for personal use?
% of
respondents
(by income
bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer
not to
answer
D.K
Yes 25 10 6 13 15 21 21 18 22 33 51 19 38
No 75 90 94 87 85 79 79 82 78 67 49 81 62
Figure 101: B2. Does your household own a motorcycle / 2-wheeler for personal use?
Yes 30 16 36 30 37 28 36 27 30 27 31 31 30
No 70 84 64 70 63 72 64 73 70 73 69 69 70
Figure 102: B3. How many cars do you own in your household?
1 83 100 100 100 88 90 84 85 93 84 68 80 61
2 14 0 0 0 4 5 12 12 6 14 27 20 30
3 or more 4 0 0 0 8 5 4 3 1 3 4 0 9
Figure 103: B5. How long ago did you purchase this car?
1 year or less 28 0 17 18 27 27 33 27 32 24 31 20 26
2 to 4 years 56 40 83 47 62 55 49 58 61 62 51 40 48
5 to 7 years 11 40 0 29 12 12 12 9 4 9 14 0 13
8 to 10 years 5 20 0 6 0 5 6 6 3 5 3 20 9
More than 10
years ago
1 0 0 0 0 2 0 0 0 0 2 20 4
Base : Unwtd 526 5 6 17 26 60 49 33 71 117 114 5 23
Figure 104: B7. How did you finance it?
All Cash 80 60 83 82 96 82 76 76 79 81 78 80 78
Cash + Credit 14 40 0 6 4 12 22 24 15 14 14 20 4
All Credit 1 0 0 0 0 2 0 0 3 1 3 0 0
Part Exchange 1 0 17 0 0 0 2 0 0 1 3 0 0
Don’t Know 3 0 0 12 0 5 0 0 3 3 3 0 17
Base : Unwtd 526 5 6 17 26 60 49 33 71 117 114 5 23
Figure 105: B10. Will you or your family purchase or replace a passenger car in the next 12 months?
0
4 2 1
6 5 2 4 6 9
2
9 8
12 9 12 12
8
20 23
2
15 15 17
12 14 16 15 15
1112
8
12 15
19 22 19
25
19 16
84
62 60
54 53
45 47 46
40 40
0
10
20
30
40
50
60
70
80
90
Under RMB
2000
RMB 2000 -
2999
RMB 3000 -
3999
RMB 4000 -
4999
RMB 5000 -
5999
RMB 6000 -
6999
RMB 7000 -
7999
RMB 8000 -
9999
RMB 10000 -
14999
Above RMB
15000
%ofrespondents
Income Bracket
Definitely will Probably will Not sure Probably won’t Definitely won’t
Source: Credit Suisse Emerging Consumer Survey
45. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 45
China: Education
Figure 155: L1. What type of education institution do/will your children attend?
% of
respondents (by
income bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer
not to
answer
D.K
Public 83 83 82 95 78 82 86 82 87 87 66 57 70
Private 12 17 3 0 11 13 11 13 9 8 25 43 20
None of these 6 0 15 5 11 4 3 5 4 5 9 0 10
Base : Unwtd 703 12 33 42 64 97 79 55 125 112 67 7 10
Figure 156: L2. Do your children currently participate in any study or courses outside of normal school activities?
Yes 56 25 52 52 45 51 63 65 54 63 63 71 60
No 44 75 48 48 55 49 37 35 46 38 37 29 40
Base : Unwtd 703 12 33 42 64 97 79 55 125 112 67 7 10
Figure 157: L4. Do you yourself currently participate in any adult continuing education?
Yes 13 7 7 11 12 9 10 12 12 14 19 32 23
No 87 93 93 89 88 91 90 88 88 86 81 68 77
Base : Unwtd 2071 46 103 124 167 260 233 181 330 337 206 22 62
Figure 158: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
More 17 2 7 15 16 14 19 18 17 17 25 18 19
About the same 75 78 75 72 76 78 76 76 77 77 67 82 66
Less 8 20 18 13 8 8 5 6 6 5 8 0 15
Base : Unwtd 2071 46 103 124 167 260 233 181 330 337 206 22 62
Figure 159: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
2
7
15 16
14
19 18 17 17
25
20
18
13
8 8
5 6 6 5
8
0
10
20
30
Under RMB
2000
RMB 2000-
2999
RMB 3000-
3999
RMB 4000-
4999
RMB 5000-
5999
RMB 6000-
6999
RMB 7000-
7999
RMB 8000-
9999
RMB 10000-
14999
Above RMB
15000
Spendingoneducation&training
inthenext12months(%of
households)
Income bracket
More Less
Source: Credit Suisse Emerging Consumer Survey
46. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013
China: Healthcare
Figure 160: M1. Does your household have access to free or partially-free healthcare from the State?
% of
respondents
(by income
bracket)
Total Up to
RMB
2000
RMB
2000 -
3000
RMB
3000 -
4000
RMB
4000 -
5000
RMB
5000 -
6000
RMB
6000 -
7000
RMB
7000 -
8000
RMB
8000 -
10000
RMB
10000-
15000
RMB
15000 +
Would
prefer
not to
answer
D.K
Yes 70 55 68 65 68 74 73 65 66 75 80 75 59
No 30 45 32 35 32 26 27 35 34 25 20 25 41
Base : Unwtd 1980 42 99 118 160 253 209 168 302 340 202 24 63
Figure 161: M2. What services, if any, could you get free from the state?
Hospital 89 83 93 88 89 87 88 94 90 89 89 100 81
Emergency Room 48 26 22 29 31 42 44 43 54 67 57 56 43
Prescriptions 50 22 28 30 33 42 48 49 60 63 60 67 43
Vaccinations 25 13 16 18 21 26 23 17 28 26 31 44 35
Outpatient Service 54 35 27 45 39 54 52 49 60 67 57 61 54
Base : Unwtd 1393 23 67 77 109 186 153 109 198 254 162 18 37
Figure 162: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)?
Yes 29 19 44 43 32 29 25 19 28 28 27 33 27
No 71 81 56 57 68 71 75 81 72 72 73 67 73
Base : Unwtd 1980 42 99 118 160 253 209 168 302 340 202 24 63
Figure 163: M12. Thinking now about everyone in your household, would you expect to be spending more or less
on medicines over the next 12 months?
More 11 10 13 12 10 9 8 11 13 11 11 8 8
Same 44 26 29 46 48 40 44 46 52 42 46 58 48
Less 45 64 58 42 42 51 48 43 36 47 43 33 44
Base : Unwtd 1980 42 99 118 160 253 209 168 302 340 202 24 63
Figure 164: M13. How much extra would you be willing to pay for an international medicine brand, rather than a
locally produced product?
Wouldn’t pay extra 66 81 76 75 71 70 67 64 63 60 57 67 78
1-10% extra 23 10 19 18 24 23 23 29 26 24 22 21 14
11-20% extra 6 5 3 4 2 3 5 4 9 10 11 8 3
21-30% extra 2 0 1 1 1 2 2 2 1 4 5 0 2
More than 30%
extra
2 5 1 2 2 2 3 2 1 2 4 4 3
Base : Unwtd 1980 42 99 118 160 253 209 168 302 340 202 24 63
47. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 47
India
A sum of different parts
Our overall barometer of optimism for India is relatively robust, though it represents the sum of
very different parts with the outlook seen among the wealthy not shared among the poor. For the
survey as a whole, the net balance of consumers expecting their personal finances to improve
rather than deteriorate stands at a healthy 38%, though slightly lower than 42% last year. The
broader, if not uniform, levels of optimism we see across the income scale in Brazil and China is
not reflected here. Its profile is more like Russia than these other members of the BRIC
community.
These contrasting perceptions of fortunes across the income scale seem somewhat out of step
with some of the recorded data for growing rural incomes and related government initiatives. It
may well be that the latter have yet to shift perceptions decisively.
A key feature that stands out in terms of the behaviour of Indian consumers relative to other
countries is a high absolute and relative allocation of income to education, representing 12% of
monthly income in our survey. This is not a new feature from last year, though the momentum
behind education spending continues to increase publicly (supported by various government
initiatives) and privately. If one examines the responses for spending on education in its broadest
sense, the amount saying they will spend more rather than less is twice the level of a year ago.
In discretionary categories, momentum in spending appears quite lacklustre when compared to
other countries. In fact, no category has seen increases in recorded spending of over five
percentage points. The technology story is cast in a very different light. The low levels of internet
penetration (though up from a year ago) look to have hampered the technology story seen
elsewhere. India is the only country in our survey to see fewer respondents referring to buying a
smartphone compared to last year’s reading.
48. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 48
India: Spending sentiment
Figure 165: Country product purchasing in 2012 vs survey average
Carbonated drinks
BeerSpirits
Dairy
Cosmetics
Fashion apparel
Sports shoes
Watches
Perfume
Computers
Mobile phones
Smartphone Internet access
Holidays
Property
Extra education
0
10
20
30
40
50
60
70
80
90
100
0 10 20 30 40 50 60 70 80 90 100
%respondentsinIndia2012
% respondents with exposure on average across the EM Consumer Survey
Greater penetration in India
EM consumer survey
average
Source: Credit Suisse Emerging Consumer Survey.
Figure 166: Country product purchasing in 2012 vs change over 2011
Carbonated drinksBeer
Spirits
Dairy
Cosmetics
Fashion apparel
Sports shoes
Watches
Perfume
Computers
Mobile phones
Smartphone
Internet access
Holidays
Property
Extra education
Cars
-4
-3
-2
-1
0
1
2
3
4
5
6
0 10 20 30 40 50 60 70 80 90 100
Recordedspendingin2012vs2011
2012 % respondents that own or have bought each item
Source: Credit Suisse Emerging Consumer Survey.
49. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 49
India: Demographics
Figure 167: A6. Could you please tell me your age? Figure 168: N2. What is your total after tax monthly
income?
37
43
12
8
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%ofrespondents
2
8
20
28
21
8
3 4
0
5
10
15
20
25
30
Rs.5000
to7500
Rs.7501
to10000
Rs.10001
to15000
Rs.15001
to20000
Rs.20001
to30000
Rs.30001
to40000
Rs.40001
to50000
Morethan
Rs.50000
%ofrespondents
Note: Sample size: 2561 respondents across 10 geographical regions
Figure 169: Urban / Rural split Figure 170: Male / Female split
31
69
0
20
40
60
80
100
Rural Urban
%ofrespondents
59
41
0
10
20
30
40
50
60
Male Female
%ofrespondents
Figure 171: A9. How many people live in your household?
% of respondents (by
income bracket)
Total Up to
5000/-
Rs. 5000
to
7500/-
Rs.
7501to
10000/-
Rs. 1001
to
15000/-
Rs.
15001 to
20000/-
Rs.
20001 to
30000/-
Rs.
30001 to
40000/-
Rs.
40001 to
50000/-
More
than Rs.
50000/-
Would
prefer not
to answer
D.K
1 1 5 0 1 1 1 1 0 0 0 0 0
2 5 2 14 7 6 4 4 6 8 4 11 0
3 22 26 13 21 25 19 25 20 16 18 27 22
4 36 30 30 40 36 38 36 32 23 28 43 53
5 or more 36 37 43 32 32 39 35 42 53 50 19 25
Mean 4.02 3.93 4.02 3.93 3.91 4.1 4 4.1 4.22 4.23 3.7 4.03
Figure 172: A12. How many children does your household have?
1 66 74 64 77 71 66 64 60 51 48 82 72
2 25 23 16 17 23 27 26 33 27 35 15 14
3 6 2 13 3 5 5 7 5 17 14 3 3
4 2 0 5 2 1 1 3 1 4 2 0 11
5 or more 1 0 2 0 1 1 0 0 1 1 0 0
Mean 1.45 1.28 1.64 1.3 1.38 1.45 1.49 1.48 1.78 1.73 1.2 1.53
50. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 50
Figure 173: A15. In your opinion is now a good time to make a major purchase?
12 14 20 10 12
21 25
40
49 49
47 65
76
12
45
40
33 33 28 21
12
65
27
13
0%
20%
40%
60%
80%
100%
Up to 5000 Rs. 5000
to 7500
Rs. 7501
to 10000
Rs. 15001
to 20000
Rs. 20001
to 30000
Rs. 30001
to 40000
Rs. 40001
to 50000
More than
Rs.50000
%ofrespondents
Excellent time Good time Not such a good time A bad time
Figure 174: A15 (b) – In your opinion is now a good time to make a major purchase? Percentage of respondents who
are positive minus percentage who are negative
-24
-10
-20
-10
5
35 39
-60
-40
-20
0
20
40
60
Up to 5000 Rs. 5000
to 7500
Rs. 7501
to 10000
Rs. 15001
to 20000
Rs. 20001
to 30000
Rs. 30001
to 40000
Rs. 40001
to 50000
More than
Rs.50000
%ofrespondents
Figure 175: A16. Do you think the state of your own finances over the next 6m will be better, worse or about the same?
20 27 33 43
56 48
6656
64 57
56
50
37 48
3337
16 16
0%
20%
40%
60%
80%
100%
Up to 5000 Rs. 5000
to 7500
Rs. 7501
to 10000
Rs. 15001
to 20000
Rs. 20001
to 30000
Rs. 30001
to 40000
Rs. 40001
to 50000
More than
Rs.50000
%ofrespondents
Better About the same Worse
Figure 176: A16 (b) – Do you think the state of your own finances over the next 6m will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative
-30
4
11
22
35
50
44
65
-40
-20
0
20
40
60
80
Up to 5000 Rs. 5000
to 7500
Rs. 7501
to 10000
Rs. 15001
to 20000
Rs. 20001
to 30000
Rs. 30001
to 40000
Rs. 40001
to 50000
More than
Rs.50000
%ofrespondents
Source: Credit Suisse Emerging Consumer Survey.
NB: Income brackets based on average monthly household income.
51. January 2013
Credit Suisse Emerging Consumer Survey Databook 2013 Source: Credit Suisse Emerging Consumer Survey 2013 51
India: Income and Other
Figure 177: N1. What savings or investment channels, if any, does your household use to save money?
% of respondents (by
income bracket)
Total Up to
5000/-
Rs. 5000
to
7500/-
Rs.
7501to
10000/-
Rs. 1001
to
15000/-
Rs.
15001 to
20000/-
Rs.
20001 to
30000/-
Rs.
30001 to
40000/-
Rs.
40001 to
50000/-
More
than
Rs.5000
0/-
Would
prefer
not to
answer
D.K
Bank account 94 88 89 86 93 95 98 98 96 100 86 67
Life insurance 72 58 59 47 69 73 82 77 82 90 51 56
Stock market 4 0 0 1 1 2 6 7 18 16 0 6
Cash 49 2 18 26 43 50 55 65 70 87 41 33
Mutual Fund 8 0 5 2 3 5 10 19 21 28 0 6
Property 35 2 14 16 30 34 41 47 48 70 39 39
No extra money for saving 3 7 11 7 2 2 2 1 3 2 11 8
Gold and Jewellery 41 7 16 16 36 41 51 53 55 81 34 36
Base : Unwtd 2602 43 56 212 528 720 551 211 77 94 74 36
Figure 178: N3. To what extent has your household income changed in the last 12 months?
Declined more than 20% 3 0 4 2 3 3 2 1 0 9 3 3
-10% to -20% 12 5 5 4 8 9 17 16 14 35 20 8
-10% to flat 7 21 11 11 6 9 7 3 5 4 3 0
Unchanged 44 60 70 58 54 43 38 37 36 17 32 56
Flat to +10% 15 7 5 10 14 18 15 17 12 13 16 11
+10 to +20% 11 7 2 5 8 12 14 14 13 13 7 6
+20 to +30% 2 0 0 1 1 2 3 4 3 4 3 3
30%+ 1 0 0 1 0 1 1 2 5 1 9 0
Base : Unwtd 2602 43 56 212 528 720 551 211 77 94 74 36
Figure 179: N4. In what way do you expect your household income to change in the next 12 months?
Declined more than 20% 1 0 0 0 1 2 1 2 0 2 0 0
-10% to -20% 8 16 4 5 5 6 10 13 6 10 22 8
-10% to flat 10 12 13 9 7 10 12 6 9 23 3 3
Unchanged 35 67 57 55 46 32 26 25 25 15 30 50
Flat to +10% 18 0 9 14 17 24 17 18 16 9 19 0
+10 to +20% 16 0 14 10 15 16 19 22 19 21 5 17
+20 to +30% 8 2 2 2 5 8 12 12 12 10 11 14
30%+ 3 2 0 1 2 2 3 2 12 11 5 6
Base : Unwtd 2602 43 56 212 528 720 551 211 77 94 74 36
Figure 180: N5. What proportion of your spending is done via credit cards?
0-5% 3 2 2 3 3 2 5 4 3 9 4 3
6-10% 8 7 2 3 7 8 11 8 12 13 3 6
11-15% 4 2 4 8 5 3 5 5 5 2 1 0
16-20% 1 2 0 2 1 1 1 1 3 1 0 3
21-25% 1 2 0 0 0 0 1 1 3 1 0 0
More than 25% 0 0 0 0 0 0 0 1 3 2 1 3
I have no credit card 76 70 82 73 77 78 73 75 69 71 89 78
Mean % exp on card 9.64 11.29 9 10.38 9.05 9.57 8.89 10.87 12.69 9.12 9.36 13.1
Base : Unwtd 2602 43 56 212 528 720 551 211 77 94 74 36
Figure 181: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 49 15 40 40 47 48 53 47 63 56 76 38
Staying the same 48 85 60 56 48 50 43 52 38 33 25 50
Decreasing 3 0 0 4 5 1 4 2 0 11 0 13
Base : Unwtd 629 13 10 57 123 156 151 52 24 27 8 8