Engaging Citizens Digitally
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This presentation shares examples from around the globe of how citizens are digitally engaged. This engage can range from learning about the plans of their city to being an important part of plan creation.
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Engaging Citizens Digitally
- 1. Jennifer Evans-Cowley, PhD, AICP @evanscowley The Digitally Engaged Citizen
- 2. What is a Digital Citizen?
- 3. What is a Digital Citizen? A person who uses the internet regularly and effectively to engage with society and government
- 4. Have you engaged with your government?
- 6. Inform: We will keep you informed
- 7. PlanningVic
- 9. New York City • http://www.nytimes.com/newsgraphics/2013 /08/18/reshaping-new-york/
- 10. Consult: We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision
- 12. UK FillthatHole
- 15. Image Preferences Images scored based on the fraction of times that they were selected over other images, correcting by the “win” and “loss” ratios of all images with which they were compared.
- 16. Involve: We will work with you to ensure your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.
- 17. Participatory Budgeting in Congo • https://www.yout ube.com/watch?v =5ByBEpqVTTo
- 26. Content Analysis Microblogger: Seriously the bus system in Austin needs major work. SNAPP: @Katshead42 What about Austin's bus system isn't working for you now? How could it be made better? #snappatx Microblogger: @SNAPPatx my bus was 15 minutes early so i had to wait at the stop for an hour for the next one to come. They drive by stops all the time SNAPP: @Katshead42 It sounds like more frequent buses might help ease the pain if u miss a bus that's running early, yes? Anything else? #snappatx Microblogger: @SNAPPatx that would help. If the buses ran later into the night or early morning that would help too. SNAPP: @Katshead42 Excellent. Voicing your opinion about problems/solutions is the best way to make change happen. We hear you! #snappatx Source: Andy Schultz
- 27. Collaborate: We will look to you for advice and innovation in formulating solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.
- 28. Dundee Plays with Minecraft
- 29. UK FillthatHole
- 30. Empower: We will implement what you decide
- 31. • How would you empower the citizens in your community? Empower
- 32. Passive Participation: Volunteering to provide information that can be used by public officials to support decision making
- 33. StreetBump
- 34. Uber
- 36. Cycle Tracks
- 39. Strava
- 44. Zagster
Notas do Editor
- Boston: I’m sure we have all had a bad pothole experience that led to your drink to slosh, your car to be knocked out of alignment, or a bicycle tire to poop. The City of Boston created an Office of New Urban Mechanics that is charged with solving city problems through technology. The City released a free app that detects potholes called Street Bump. The goal of Street Bump is to allow residents to improve their neighborhood streets. As the person drives, the mobile app collects data about the smoothness of the ride. The City uses this real-time information to fix potholes and to plan for capital improvements. The app uses the phone’s accelerometer and its GPS. Likely potholes are reported via the city’s Open311 system so that they will be investigated and fixed. The City patches 19,000 potholes per year. The City hope that this will help prevent massive potholes and save public works crews time. The creators of Street Bump are planning to role this out in Austin, London, and New York as well.
- Researchers and students at the University of Nairobi, the Center for Sustainable Urban Development at Columbia University, and the Civic Data Design lab at MIT produced the map –and underlying databehind it—by carrying their cell phones and GPS devices along every route in the network. The informalstation list was created by using cell phone and GPS data. Until now the “official” stops had never beenlisted or mapped out. For the first time ever “Matatu” can be visualized. ParkCirca: Now finding an open parking space is great in congested places, but what if you could rent a parking space? Two residents of San Francisco talked about how irritating it is to endlessly circle the block waiting for a public parking space when they saw lots of empty driveways they weren’t allowed to park in. They then thought what if they could just knock on the door and ask to park in someones driveway for $20 for a few hours. From this idea they built an app. The ParkCirca app allows people who own a parking space to be able to rent it when it is unused. A parking space owner can list times that the space is available. The parkers then search for available spaces and then simply “check in” via the ParkCirca app. The check in process starts a time and when they return to their car and “check out” of the space money is then transferred to the parking space owner. This app is being used in San Francisco, Los Angeles, New York, Cleveland, Tornonto and a number of other cities.Perhaps you are thinking that parking isn’t such a big issue in your community. Being a professor I see all the time people standing outside offering the ability to park for a football game for $20. Wouldn’t it be better if I could just rent my parking space in my driveway without having to stand outside for example.
- Researchers and students at the University of Nairobi, the Center for Sustainable Urban Development at Columbia University, and the Civic Data Design lab at MIT produced the map –and underlying databehind it—by carrying their cell phones and GPS devices along every route in the network. The informalstation list was created by using cell phone and GPS data. Until now the “official” stops had never beenlisted or mapped out. For the first time ever “Matatu” can be visualized. ParkCirca: Now finding an open parking space is great in congested places, but what if you could rent a parking space? Two residents of San Francisco talked about how irritating it is to endlessly circle the block waiting for a public parking space when they saw lots of empty driveways they weren’t allowed to park in. They then thought what if they could just knock on the door and ask to park in someones driveway for $20 for a few hours. From this idea they built an app. The ParkCirca app allows people who own a parking space to be able to rent it when it is unused. A parking space owner can list times that the space is available. The parkers then search for available spaces and then simply “check in” via the ParkCirca app. The check in process starts a time and when they return to their car and “check out” of the space money is then transferred to the parking space owner. This app is being used in San Francisco, Los Angeles, New York, Cleveland, Tornonto and a number of other cities.Perhaps you are thinking that parking isn’t such a big issue in your community. Being a professor I see all the time people standing outside offering the ability to park for a football game for $20. Wouldn’t it be better if I could just rent my parking space in my driveway without having to stand outside for example.
- Assesses emotional, cognitive, and structural components of text using a psychometrically validated internal dictionary. LIWC calculates the degree to which a text sample contains words belonging to empirically defined psychological and structural categories. It calculates the relative frequency with which words related to the psychological dimension occur.
- Assesses emotional, cognitive, and structural components of text using a psychometrically validated internal dictionary. LIWC calculates the degree to which a text sample contains words belonging to empirically defined psychological and structural categories. It calculates the relative frequency with which words related to the psychological dimension occur.
- Assesses emotional, cognitive, and structural components of text using a psychometrically validated internal dictionary. LIWC calculates the degree to which a text sample contains words belonging to empirically defined psychological and structural categories. It calculates the relative frequency with which words related to the psychological dimension occur.
- Researchers and students at the University of Nairobi, the Center for Sustainable Urban Development at Columbia University, and the Civic Data Design lab at MIT produced the map –and underlying databehind it—by carrying their cell phones and GPS devices along every route in the network. The informalstation list was created by using cell phone and GPS data. Until now the “official” stops had never beenlisted or mapped out. For the first time ever “Matatu” can be visualized. ParkCirca: Now finding an open parking space is great in congested places, but what if you could rent a parking space? Two residents of San Francisco talked about how irritating it is to endlessly circle the block waiting for a public parking space when they saw lots of empty driveways they weren’t allowed to park in. They then thought what if they could just knock on the door and ask to park in someones driveway for $20 for a few hours. From this idea they built an app. The ParkCirca app allows people who own a parking space to be able to rent it when it is unused. A parking space owner can list times that the space is available. The parkers then search for available spaces and then simply “check in” via the ParkCirca app. The check in process starts a time and when they return to their car and “check out” of the space money is then transferred to the parking space owner. This app is being used in San Francisco, Los Angeles, New York, Cleveland, Tornonto and a number of other cities.Perhaps you are thinking that parking isn’t such a big issue in your community. Being a professor I see all the time people standing outside offering the ability to park for a football game for $20. Wouldn’t it be better if I could just rent my parking space in my driveway without having to stand outside for example.
- Researchers and students at the University of Nairobi, the Center for Sustainable Urban Development at Columbia University, and the Civic Data Design lab at MIT produced the map –and underlying databehind it—by carrying their cell phones and GPS devices along every route in the network. The informalstation list was created by using cell phone and GPS data. Until now the “official” stops had never beenlisted or mapped out. For the first time ever “Matatu” can be visualized. ParkCirca: Now finding an open parking space is great in congested places, but what if you could rent a parking space? Two residents of San Francisco talked about how irritating it is to endlessly circle the block waiting for a public parking space when they saw lots of empty driveways they weren’t allowed to park in. They then thought what if they could just knock on the door and ask to park in someones driveway for $20 for a few hours. From this idea they built an app. The ParkCirca app allows people who own a parking space to be able to rent it when it is unused. A parking space owner can list times that the space is available. The parkers then search for available spaces and then simply “check in” via the ParkCirca app. The check in process starts a time and when they return to their car and “check out” of the space money is then transferred to the parking space owner. This app is being used in San Francisco, Los Angeles, New York, Cleveland, Tornonto and a number of other cities.Perhaps you are thinking that parking isn’t such a big issue in your community. Being a professor I see all the time people standing outside offering the ability to park for a football game for $20. Wouldn’t it be better if I could just rent my parking space in my driveway without having to stand outside for example.
- With an estimated 130 unregulated matatu lines in metro Nairobi, a transit system has emerged in theabsence of a formal public transit and people have created it by themselves. For the first time thesystem has been fully mapped. Shareabouts: The Folks at open plans are turning their ideas for public engagement into mobile apps. For example, a current project is Shareabouts an app that allows users to suggest a location, add a comments and support others suggestions. An app like this would allow the public to interact in a planning process sharing their own ideas about what they’d like to see in their neighborhood, park or city. I’m sure you can imagine other apps that you could use in your own work.
- Boston: I’m sure we have all had a bad pothole experience that led to your drink to slosh, your car to be knocked out of alignment, or a bicycle tire to poop. The City of Boston created an Office of New Urban Mechanics that is charged with solving city problems through technology. The City released a free app that detects potholes called Street Bump. The goal of Street Bump is to allow residents to improve their neighborhood streets. As the person drives, the mobile app collects data about the smoothness of the ride. The City uses this real-time information to fix potholes and to plan for capital improvements. The app uses the phone’s accelerometer and its GPS. Likely potholes are reported via the city’s Open311 system so that they will be investigated and fixed. The City patches 19,000 potholes per year. The City hope that this will help prevent massive potholes and save public works crews time. The creators of Street Bump are planning to role this out in Austin, London, and New York as well.
- Pittsburgh: Cities across the country have begun to provide real-time parking availability information. For example, the Park PGH app provides real-time parking availability for Pittsburgh’s Cultural District. This allows users to see which garages have spaces, where the closest parking is to the user’s destination and the cost of the parking
- Toronto: Other apps such as Hit the Pothole use crowdsource potholes. All the jolts experienced are recorded and the data then instantly shows up on the map. The Pothole Radar allows the user to be warned of immanent danger both with an audio and vibration alert. For those who like to listen to music while riding, the alerts mix into the current music that is playing. The popularity of this app has grown and now users in other communities can use this as well.
- Shareabouts: The Folks at open plans are turning their ideas for public engagement into mobile apps. For example, a current project is Shareabouts an app that allows users to suggest a location, add a comments and support others suggestions. An app like this would allow the public to interact in a planning process sharing their own ideas about what they’d like to see in their neighborhood, park or city. I’m sure you can imagine other apps that you could use in your own work.
- ParkCirca: Now finding an open parking space is great in congested places, but what if you could rent a parking space? Two residents of San Francisco talked about how irritating it is to endlessly circle the block waiting for a public parking space when they saw lots of empty driveways they weren’t allowed to park in. They then thought what if they could just knock on the door and ask to park in someones driveway for $20 for a few hours. From this idea they built an app. The ParkCirca app allows people who own a parking space to be able to rent it when it is unused. A parking space owner can list times that the space is available. The parkers then search for available spaces and then simply “check in” via the ParkCirca app. The check in process starts a time and when they return to their car and “check out” of the space money is then transferred to the parking space owner. This app is being used in San Francisco, Los Angeles, New York, Cleveland, Tornonto and a number of other cities.Perhaps you are thinking that parking isn’t such a big issue in your community. Being a professor I see all the time people standing outside offering the ability to park for a football game for $20. Wouldn’t it be better if I could just rent my parking space in my driveway without having to stand outside for example.
- Pittsburgh: Cities across the country have begun to provide real-time parking availability information. For example, the Park PGH app provides real-time parking availability for Pittsburgh’s Cultural District. This allows users to see which garages have spaces, where the closest parking is to the user’s destination and the cost of the parking
- The State of Oregon is also using a mobile app to collect data about people on bikes. Instead of just using traditional bike counters they are also using the cell phone app, STRAVA. The biggest difference between just using traditional bike counters and STRAVA is that STRAVA allows you to see a complete trip. The app allows you to see where people are traveling and any possible trouble points they might have
- The app really lets you differentiate between intersections and diagnose problem points. For example, if you see riders consistently using the east side of an intersection but not the west you may be able to pinpoint an infrastructure improvement. The app is very useful to inform engineers who may not bike in the area what improvements can be made.
- In Portland, the city uses the app to look for patterns of shortcuts. In one instance the city was planning and designing a path on a two way street but noticed several people on bikes were using a church parking lot. Instead of building a path on the two way street; the city worked with the church to make the parking lot safer for everyone.
- Using STRAVA helped the transportation planners make better informed decisions. One example thatcame from the STRAVA data was the decision not to put in rumble strips on a rural highway becausepeople were commuting on bikes on the road and it would have disrupted the travel for cyclists.(rumble strips were going to be placed over the entire lane, not just shoulder rumble strips) ParkCirca: Now finding an open parking space is great in congested places, but what if you could rent a parking space? Two residents of San Francisco talked about how irritating it is to endlessly circle the block waiting for a public parking space when they saw lots of empty driveways they weren’t allowed to park in. They then thought what if they could just knock on the door and ask to park in someones driveway for $20 for a few hours. From this idea they built an app. The ParkCirca app allows people who own a parking space to be able to rent it when it is unused. A parking space owner can list times that the space is available. The parkers then search for available spaces and then simply “check in” via the ParkCirca app. The check in process starts a time and when they return to their car and “check out” of the space money is then transferred to the parking space owner. This app is being used in San Francisco, Los Angeles, New York, Cleveland, Tornonto and a number of other cities.Perhaps you are thinking that parking isn’t such a big issue in your community. Being a professor I see all the time people standing outside offering the ability to park for a football game for $20. Wouldn’t it be better if I could just rent my parking space in my driveway without having to stand outside for example.
- Pittsburgh: Cities across the country have begun to provide real-time parking availability information. For example, the Park PGH app provides real-time parking availability for Pittsburgh’s Cultural District. This allows users to see which garages have spaces, where the closest parking is to the user’s destination and the cost of the parking