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Cloud and Mobility
Fueling the New Wave of Enterprise
Technology
Seth Robinson, Director of Technology Analysis
@sethdrobinson
srobinson@comptia.org
Mainframe Era
PC Era
Mobile/Cloud Era
Don’t Write the PC Eulogy Yet
Desktop PC
Portable PC
Tablet
Smartphone
2012 2013 2017…
Overall PC Shipments:
333.3 M
-4.5%
Overall PC Shipments:
349.1 M
Source: IDC
Not All Migration “Into” the Cloud
Public Cloud
Provider #1 Public Cloud
Provider #2
Private
Cloud
On-premise
System
Company ABC
24%
25%
44%
Mobile/Cloud Era (Take 2)
Challenge #1: Industries Colliding
Challenge #1: Industries Colliding
IT
Industry
$2T
Healthcare
Telecom
Industry
$1.6T
Retail
Finance ManufacturingGovernment
Legal
Challenge #2: Things Look Different
Challenge #2: Things Look Different
37%
39%
39%
45%
53%
Restructured IT department
New policies for IT decision making
Adapted monitoring/management tools
Changed existing policies/procedures
Built new policies/procedures
Changes Made for Cloud
49% of channel firms say it is difficult to engage on mobility
because customers lack a well-defined strategy
Challenge #3: Everyone in the Sandbox
Challenge #3: Everyone in the Sandbox
Financial Management
HR Management
Expense Management
Call Center
CRM
2
3
4
5
1
Top Applications Procured
by Line of Business
54%
36%
10%
IT Involvement
Approved
Procurement
Consulted without
final approval
Only informed/
Not involved
Opportunity #1: Partner Differently
Opportunity #1: Partner Differently
52%
44%
25%
Telecom
carriers
Agents/Master
Agents
A/V Specialiasts
69%
57%
54%
29%
Increased
telecom
revenue
Net-new
customers
Internal
telecom
training
Won deal
based on
telecom
Channel Firms Finding
New Partners…
…and New Benefits
Opportunity #2: Figure Out the Changes
Opportunity #2: Figure Out the Changes
59%
62%
62%
65%
65%
65%
Business productivity
Data analytics
Storage
Virtual desktop
Help desk
Email
Top Offerings from Channel Firms that
Provide/Provision Cloud Services
Opportunity #3: Teach Everyone to Play Nice
Opportunity #3: Teach Everyone to Play Nice
40%
35% 34%
General
Staff
Skill
Familiarity
with
Policy
IT Staff
Skill
Factors in
Security Breaches
54%
46%
Human
Error
Technology
Error
Educational Opportunities
in Mobility
What’s Next?
What’s Next?
Workflow Transformation
Re-architecture
IT As a Broker
Seth Robinson
Director of Technology Analysis
@sethdrobinson
srobinson@comptia.org
Thank You | Questions?

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Cloud and Mobility: Fueling the New Wave of Enterprise Technology

Notas do Editor

  1. System for getting work done: mainframeBackend system: mainframeConnections: datacenter networkConsumer tech: none
  2. System for getting work done: PCBackend system: mainframe/serverConnections: LAN/InternetConsumer tech: PC
  3. System for getting work done: MobileBackend system: CloudConnections: Mobile broadband/Wi-FiConsumer tech: Mobile
  4. System for getting work done: Mobile + PCBackend system: Cloud + ServerConnections: Mobile broadband/Wi-Fi + networksConsumer tech: Mobile