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Life Cycle of Talent
Managing Across Generations
Michael Netzley, PhD
Identifying Talent
Nurturing Talent
Competing for Talent
FT: Changing Employee Preferences
Multinational companies are losing their image as
China’s best employers and are increasingly
struggling to compete for local staff with mainland
Chinese groups…. Management and human
relations professionals in China say it is harder for
foreign companies to attract and retain senior
managers who are Chinese.
Retaining
Talent
Meet Gen Y
http://www.genythinktank.com/wp-content/uploads/2008/05/esfacebook.jpg
Socializing a Digital Native
• The average college grad starting work
– 5,000 hours of video games on average
– 250,000 email, instant, and text messages
– 10,000 hours of hand phone use
– 3,500 hours of time on-line
• ―Today’s younger workers are not
little us-es.‖
Pew Research, Digital Natives Invade the Workplace, 2006
Asia’s Gen X Characteristics
• Not as different from their parents as Gen
Xers in other parts of the world
– High expectations for career progression, pay,
and material possessions (Singapore dream)
– They are less job-loyal
– They as brand-loyal as their parents
– They are more receptive to media than other
Gen X populations (e.g., North America)
Asia’s Gen Y Characteristics
• Singapore’s Gen Y population does differ
from Gen X and Baby Boomers
– Speed: grown-up with compressed time (2
minute noodles, Internet, and text messages
– Stimulation: Xbox, World of Warcraft,
multimedia presentations, instant choice
– Gen Y means that they, ―ask why?‖
– Control: custom computers, latte to order, etc
– Constant technology and access
Gen X Gen Y
Style Similar to parents Eye-catching; fun
Content Get to the point—what do
I need to know?
If and when I need, I
will look it up online
Context Relevance to what
matters to me
Relevance to now,
today, and my role
Attitude Less job-loyal than
parents; cut-above-the-
rest mentality
OK with authority that
earns their respect
Tactics Media; some face-to-face
meetings, games, online
Online; wired;
seamlessly connected
Speed Immediate; when I need it Five minutes ago
Frequency Whenever Constant
Gen Y Wave
Coming at You
Three
Questions
Assignments
and Giving
Feedback
Employee Communication
Management
Style
My Business Card

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Managing Talent Across Generations

  • 1. Life Cycle of Talent Managing Across Generations Michael Netzley, PhD
  • 5. FT: Changing Employee Preferences Multinational companies are losing their image as China’s best employers and are increasingly struggling to compete for local staff with mainland Chinese groups…. Management and human relations professionals in China say it is harder for foreign companies to attract and retain senior managers who are Chinese.
  • 7.
  • 9. Socializing a Digital Native • The average college grad starting work – 5,000 hours of video games on average – 250,000 email, instant, and text messages – 10,000 hours of hand phone use – 3,500 hours of time on-line • ―Today’s younger workers are not little us-es.‖ Pew Research, Digital Natives Invade the Workplace, 2006
  • 10. Asia’s Gen X Characteristics • Not as different from their parents as Gen Xers in other parts of the world – High expectations for career progression, pay, and material possessions (Singapore dream) – They are less job-loyal – They as brand-loyal as their parents – They are more receptive to media than other Gen X populations (e.g., North America)
  • 11. Asia’s Gen Y Characteristics • Singapore’s Gen Y population does differ from Gen X and Baby Boomers – Speed: grown-up with compressed time (2 minute noodles, Internet, and text messages – Stimulation: Xbox, World of Warcraft, multimedia presentations, instant choice – Gen Y means that they, ―ask why?‖ – Control: custom computers, latte to order, etc – Constant technology and access
  • 12. Gen X Gen Y Style Similar to parents Eye-catching; fun Content Get to the point—what do I need to know? If and when I need, I will look it up online Context Relevance to what matters to me Relevance to now, today, and my role Attitude Less job-loyal than parents; cut-above-the- rest mentality OK with authority that earns their respect Tactics Media; some face-to-face meetings, games, online Online; wired; seamlessly connected Speed Immediate; when I need it Five minutes ago Frequency Whenever Constant