The COVID-19 pandemic accelerated the adoption of digital technologies in healthcare. Providers are using AI and intelligent machines to personalize care and change how care is delivered. A recent study found that the pandemic pushed many providers to significantly change their operations and embrace digital technologies like telehealth. While IT budgets are growing modestly, many providers expect to implement AI and see the role of intelligent machines in care delivery increasing over the next few years. This will change the skills needed and how work is allocated between employees and machines.