Company presentation

1. DIENST INTERNATIONAL
CONSULTING SERVICES

2. ABOUT US
Cross Border Business
 A firm of international consultants in different areas of
business and law with a combined experience of over
60 years:
 Providing a wide range of services to companies wishing to
do US-Mexico cross-border business
 Bringing a broad spectrum of perspectives and expertise to
our practice
 Sharing high standards of ethics, and we drive for positive
results with cost-effective case management

3. SERVICES
 Systematic searches for cross-border business
opportunities for our clients
 Public relations services, including connections with
the Mexican federal, state and municipal governments
 Business matchmaking and strategic liaison services
 Organization and coordination of events
 Strategic positioning of our clients in international
markets
 Design, implementation, execution and management
of business plans

4. SERVICES, cont’d.
 Marketing and advertising campaigns and programs
 Representation of businesses for selling products and
services
 Foreign investment promotion services
 Import and export permits and licenses
 Cross-cultural business education and business
competency
 Translation and interpretation services
 Corporate-transactional international legal services

5. AREAS OF EXPERTISE
Cross Border Business
 We have a broad network of contacts with the Mexican federal,
state and municipal governments in both Mexico and the US,
with Chambers of Commerce and Industry in Mexico and the US,
and with individual companies in the US and in Latin America to
assist our clients with:
 Conducting systematic searches for cross-border opportunities for our clients
 Arranging one-on-one meetings for you with importers and exporters and
other organizations interested in our clients’ products or services. These
could be end users, sales agents and representatives, distributors,
institutional and government agencies, investors and potential joint venture
partners, among others
 Organizing trade missions for our clients
 Providing specialized assistance to strategically position our clients in
international markets

6. AREAS OF EXPERTISE, cont’d.
International Trade Services
 Customs planning and administration
 Designing import and export plans
 Obtaining and certifying import and export documents
 Training
 Development of supplier programs
 Import and export regulations
 Commercialization studies
 Providing potential buyer lists to clients
 Product and services logistics
 Training for inventory management

7. AREAS OF EXPERTISE, cont’d.
Management, Marketing and Advertising Services
 Implementation of quality models
 Updating of business models
 Management of outsourcing systems
 Public bidding processes
 Strategic planning
 Brand positioning
 Management of corporate image
 Design of advertising materials

8. AREAS OF EXPERTISE, cont’d.
Cross Cultural Business Education and Competency
 Services designed to increase cross-cultural competencies and
skills.
 Training focused on understanding culturally-based differences
in the ways people think, learn, work, manage, interact with
people from other cultures, and are motivated
 Our consultants have expertise in specific countries, regions and
industries and work with our clients on a one-on-one basis or
collective basis through seminars and workshops

9. AREAS OF EXPERTISE, cont’d.
Meeting and Event Planning
 We have broad experience in producing meetings, conferences,
seminars and workshops at both a large and a small scale,
including the coordination of hotels, catering companies, travel
agencies, audio-visual companies, convention bureaus and
centers and other specialized professionals involved in this
activity
 We have experience in orchestrating high profile events such as
visits of heads of state, ambassadors and high ranking public
officials

10. AREAS OF EXPERTISE, cont’d.
Translation and Interpretation Services
 Our network of professional interpreters and translators ensure
that translations are not only grammatically and linguistically
accurate but also culturally appropriate for our clients’ message
to get across to their target audience
 Our clients receive high quality translation and interpreting
services to and from the English, Spanish, French, German,
Italian, Portuguese and other languages. Our qualified
translators are native speakers of the target languages and have
industry expertise in areas such as legal, engineering or health
care fields

11. AREAS OF EXPERTISE, cont’d.
Legal Services
 Latin American Law / Transactional Law
 Franchise and Distribution Law
 Corporate Law
 Administrative Law
 Joint Ventures
 Real Estate
 Intellectual Property

12. AREAS OF EXPERTISE, cont’d.
 Agreements
 Drafting, negotiating, executing and termination of contracts
 Formation of International Commercial Companies
 Deeds of incorporation / by-laws
 General corporate work
 Corporate reorganization
 Foreign Investment Laws
 Investment Projects
 Legal structure
 Due diligence
 Contractual issues
 Tax Issues
 Joint Ventures
 Employment Law
 Protection and licensing of IP rights
 Administrative Issues
 Product permits, approvals and licenses

13. COMPANY PROFESSIONALS

14. VIRGINIA ARTEAGA-HAID
Dallas
Partner
varteaga@dienstinternational.com
Practice
 27 years of experience in foreign trade in Europe, United States and
Mexico
 Business Counselor. Arranges meetings with potential clients for US
Products in Mexico and Mexican products in the US
 Researches, develops, generates and arranges meetings with potential
investors interested in Mexico. (e.g. aerospace, TI, food processing, metal
industry, construction, among others)
 Provides advisory services to clients regarding their business plan and
implementation in Mexico
 Due diligence and guidance to clients during the investment phase
 Assists business with increasing their market share, organizes promotional
campaigns
 Coordinates clients’ participation in international trade events in the
Southeast and Southwest US
 Develops contacts with government officials and private entities for US
companies interested in doing business with Mexico

15. CLAUDIA S. HERRMANN
Dallas
Partner
cherrmann@dienstinternational.com
Practice
 Ms. Herrmann-Ferkl is licensed to practice law in Mexico, and assists clients in all
matters related to their operations and investment transactions in Latin America.
She has extensive experience in the drafting, execution, and negotiation of
trademark and intellectual property licensing, joint venture, distribution, franchise,
direct selling/multilevel marketing agreements, among other transactional
arrangements. Ms. Herrmann also provides assistance with cross-border litigation
matters. Ms. Herrmann-Ferkl is fluent in English, German and Spanish
Affiliations
 American Bar, Mexican Bar Association, Dallas Hispanic Bar Association and
International Bar Association (Committee X)
 Greater Dallas Hispanic Chamber of Commerce
 Collin County Hispanic Chamber of Commerce and LCBNetwork
 Casa Ciudad de México (President)
 The Mexico Institute
 The Goethe Center and Austrian Club of Dallas

16. PATRICIA SNIRCH
Dallas
Partner
psnirch@dienstinternational.com
Practice
 Corporate event, conference and meeting planning (coordination, production,
organization and implementation of events)
 Graphic design
 Inception, design, creation and management of corporate image
 Public relations
 Corporate relocation services
 Cross cultural training and consulting
Affiliations
 Casa Ciudad de México (Vicepresident of Membership)
 Greater Dallas Hispanic Chamber of Commerce
 Grupo Empresarial de Latinos Unidos
 The Mexico Institute (Board Member)
 Texas Parents of Multiples (Vicepresident of Programs and Conventions)

17. CONTACT US
8409 Pickwick Lane #152
Dallas, TX 75225
Ph: 972 804-3689
Fax: 214 739-4501
www.dienstinternational.com