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Carbon University
Best Practices
www.SOCIALVENTION.com
“Every biz owner CAN
build their bottom line
through social media
strategy.”
~ Cindy Morrison
Today’s customer doesn’t buy
what you SELL...
They buy who you
ARE!
Why Social Media?
36% TRUST advertising, but...
81% TRUST
referrals/recommendations
~ Constant Contact
HOPE is *NOT*
a strategy!
80 / 20 Rule
Content is KING
Content Calendar
~ Facebook Posts (1-2 a day)
~ Facebook Contests (1 a quarter)
~ Twitter Updates (3-5 a day)
~ Pinterest (4 a week)
~ YouTube Videos (2-3 a week)
~ Blog (2-3 a week)
Facebook ~ Family Reunion
Twitter ~ Cocktail Party
LinkedIn ~ Board Room
Pinterest ~ Bulletin Board
Be where your customers are!
~ Most frequently checked website
~ 1 in 6 on Facebook
~ 852 million logins
~ 3.2 BILLION “likes” & comments
90% DON’T Come Back
Value! Value! Value!
Value #1
Information
Value #2
Monetary
What To Post
~ Consistent with brand
~ Relevant NON-SALES content
~ Thought provoking questions
~ Visual
~ Cross promotions
~ Customer loyalty/appreciation
~ Strategically promoted posts
Engagement
Hyperlink & Apps
It’s NOT LogoBook!
Socialvention Case Study
18 Day Contest – 1k “Likes”
$30 Promoted Post
Socialvention Strategy
Paid & Organic
Ads
Chamber Case Study
Hiring Event ~ $168
109 Attendees
93 Qualified
Twitter ~ Cocktail Party
~ What are people saying about your brand
~ Check the competition
~ Find potential customers & collaborators
~ Connect with media
#Topic
#ILoveCarbon
Search.Twitter.com
#ILoveCarbo
n
#PR
#SocialMedia
#Obama
#Socialvention
Reach the Media
LinkedIn ~ Board Room
Company Profile
LinkedIn
Add Contacts
LinkedIn
Join Groups
Pinterest ~ Bulletin Board
80%
Women
Pinterest Boards
Instagram
4 billion uploads since Instagram started!
Source: The Realtime Report
Reason For Pics
Branding
Expertise
Create Emotion
Make a Connection
Get attention
Branding
Be An Expert
Create Emotion
Make A Connection
Get Attention
Measure
*bitly
*Facebook Insights
*Sprout Social
*Tweet Reach
When Bad Things Happen
When to respond?
~ Make amends
~ Review develops legs
~ Missing facts
~ Angry w/ you, not just life
~ Someone is offended for you
For more Social Media training and
support, visit www.SOCIALVENTION.com.
Facebook.com/CindyWMorrison
Twitter - @CindyWMorrison
YouTube.com/CindyWMorrison

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Socialvention