SlideShare uma empresa Scribd logo
1 de 19
Baixar para ler offline
Social Media Principles
A conversation and a discussion on the Social Media Principles

Chris Heuer
Founder, Social Media Club
Creative Catalyst, AdHocnium
Welcome to the social world...

• Welcome to the era of conversation


• Spin doesn’t work, people smell BS a mile away, and they tell their
  friends (and everyone else) to avoid it


• Advertising isn’t eective anymore, no one is watching the ads and no
  one cares


• People want to talk to people, not marketing and communications
  professionals


• The Cluetrain is well on its way to the future, are you on it?
  http://cluetrain.com/
Social Media is tearing
down the walls that keep
us apart and changing
the rules that have kept
us from being human
inside our companies.
There is no secret sauce...
It’s not about pulling
levers  getting results

Being social is a way of thinking
from which you can create new
opportunities to talk WITH your
audiences and get the cash
register ringing BECAUSE you are
being helpful and focused on
them, not yourself
photo by Dave Gray - Xplane




    http://flickr.com/photos/davegray/82865014/in/set-1776148/




It’s more art then science                                How do you use the brush?
Your perspective and your attitude is what will
determine success or failure...
Which is why I think these Social Media Principles
are where we must start.
The Social Media Principles

  • Be Human


  • Be Aware


  • Be Honest


  • Be Respectful


  • Be a Participant


  • Be Open


  • Be Courageous
Be Human
 Don’t Just Be Human, Be Yourself
Be Aware
 Don’t Just Be Aware, Be Smart
Be Honest
 Don’t Just Be Honest, Have Integrity
Be Respectful
 Don’t Just Be Respectful, Live by the Golden Rule
Be a Participant
 Don’t Just Be a Participant, Contribute Value
Be Open
 Don’t Just Be Open, Be an Agent of Change
Be Courageous
 Don’t Just Be Courageous, Be Willing to Fail
Chris Heuer
 chrisheuer.com
 adhocnium.com
 socialmediaclub.org
 twitter.com/chrisheuer
 flickr.com/chrisheuer
 delicious.com/chrisheuer
 chris@socialmediaclub.org
 m.408.834.0884
BackUp Slides
  (just in case)
Great Products aren’t
sold, they’re bought

“Advertising is the tax you
pay for mediocre products.”

 - Peter Hirshberg
    Chairman,
    The Conversation Group




                              photo by chris heuer

Mais conteúdo relacionado

Mais procurados

Mais procurados (8)

Social identity, social love, social selling!
Social identity, social love, social selling! Social identity, social love, social selling!
Social identity, social love, social selling!
 
Digging Deeper for an Authentic, Magnetic Brand
Digging Deeper for an Authentic, Magnetic BrandDigging Deeper for an Authentic, Magnetic Brand
Digging Deeper for an Authentic, Magnetic Brand
 
Coverpage brand plan manifesto
Coverpage brand plan manifestoCoverpage brand plan manifesto
Coverpage brand plan manifesto
 
Bendigo Bank Presentation by Andrew Griffiths - Mission Beach Queensland Marc...
Bendigo Bank Presentation by Andrew Griffiths - Mission Beach Queensland Marc...Bendigo Bank Presentation by Andrew Griffiths - Mission Beach Queensland Marc...
Bendigo Bank Presentation by Andrew Griffiths - Mission Beach Queensland Marc...
 
How to Network (Without Feeling Sleazy) in 10 Simple Steps
How to Network (Without Feeling Sleazy) in 10 Simple StepsHow to Network (Without Feeling Sleazy) in 10 Simple Steps
How to Network (Without Feeling Sleazy) in 10 Simple Steps
 
Seven Secret Strategies for Enterpreneurial Success
Seven Secret Strategies for Enterpreneurial SuccessSeven Secret Strategies for Enterpreneurial Success
Seven Secret Strategies for Enterpreneurial Success
 
Moments Of Truth
Moments Of TruthMoments Of Truth
Moments Of Truth
 
The 7 Deadly Branding Sins
The 7 Deadly Branding SinsThe 7 Deadly Branding Sins
The 7 Deadly Branding Sins
 

Semelhante a Social Media Principles

Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...
Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...
Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...
Doyle Buehler
 
Doing old things in new ways
Doing old things in new waysDoing old things in new ways
Doing old things in new ways
Doug Weinbrenner
 
Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...
Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...
Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...
AnnArborSPARK
 
Real_Leaders Visionaries_100 LauraKoch #17
Real_Leaders Visionaries_100 LauraKoch #17Real_Leaders Visionaries_100 LauraKoch #17
Real_Leaders Visionaries_100 LauraKoch #17
Laura Giadorou-Koch
 
Hope is not a strategy - join the conversation
Hope is not a strategy - join the conversationHope is not a strategy - join the conversation
Hope is not a strategy - join the conversation
Shelby
 

Semelhante a Social Media Principles (20)

An Introduction To Social Recruiting
An Introduction To Social RecruitingAn Introduction To Social Recruiting
An Introduction To Social Recruiting
 
100+ Bullet Points from Cannes Lions 2012 - @jessedee
100+ Bullet Points from Cannes Lions 2012 - @jessedee100+ Bullet Points from Cannes Lions 2012 - @jessedee
100+ Bullet Points from Cannes Lions 2012 - @jessedee
 
Unblur Creative - Agency Profile 2018
Unblur Creative - Agency Profile 2018Unblur Creative - Agency Profile 2018
Unblur Creative - Agency Profile 2018
 
Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...
Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...
Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...
 
13 tried and tested tips for solid online personal brand
13 tried and tested tips for solid online personal brand13 tried and tested tips for solid online personal brand
13 tried and tested tips for solid online personal brand
 
Creative Philosophy - Thom Bartley
Creative Philosophy - Thom Bartley Creative Philosophy - Thom Bartley
Creative Philosophy - Thom Bartley
 
Doing old things in new ways
Doing old things in new waysDoing old things in new ways
Doing old things in new ways
 
Crowd Sourcing: Tap into Your Customer's Brainpower
Crowd Sourcing: Tap into Your Customer's BrainpowerCrowd Sourcing: Tap into Your Customer's Brainpower
Crowd Sourcing: Tap into Your Customer's Brainpower
 
HUBERT GREALISH - Next MBA 2hrs LECTURE - CONSCIOUS MARKETERS AND BRAND LEADE...
HUBERT GREALISH - Next MBA 2hrs LECTURE - CONSCIOUS MARKETERS AND BRAND LEADE...HUBERT GREALISH - Next MBA 2hrs LECTURE - CONSCIOUS MARKETERS AND BRAND LEADE...
HUBERT GREALISH - Next MBA 2hrs LECTURE - CONSCIOUS MARKETERS AND BRAND LEADE...
 
Speak Sooner Client Presentation / Pitch
Speak Sooner Client Presentation / Pitch Speak Sooner Client Presentation / Pitch
Speak Sooner Client Presentation / Pitch
 
Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...
Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...
Michigan Marketing Minds - December 9, 2014 - Joy, Inc.: Building your Brand ...
 
Module 4 your marketing strategy
Module 4 your marketing strategy Module 4 your marketing strategy
Module 4 your marketing strategy
 
Real_Leaders Visionaries_100 LauraKoch #17
Real_Leaders Visionaries_100 LauraKoch #17Real_Leaders Visionaries_100 LauraKoch #17
Real_Leaders Visionaries_100 LauraKoch #17
 
SxSW Downloaded 2011
SxSW Downloaded 2011SxSW Downloaded 2011
SxSW Downloaded 2011
 
How to Build Campaigns That Win Hearts & Awards
How to Build Campaigns That Win Hearts & AwardsHow to Build Campaigns That Win Hearts & Awards
How to Build Campaigns That Win Hearts & Awards
 
Elevate
ElevateElevate
Elevate
 
Elevate
ElevateElevate
Elevate
 
Elevate
ElevateElevate
Elevate
 
Hope is not a strategy - join the conversation
Hope is not a strategy - join the conversationHope is not a strategy - join the conversation
Hope is not a strategy - join the conversation
 
7 new habits of advertising
7 new habits of advertising 7 new habits of advertising
7 new habits of advertising
 

Mais de Chris Heuer

State of Social Media Club
State of Social Media ClubState of Social Media Club
State of Social Media Club
Chris Heuer
 

Mais de Chris Heuer (18)

Ecosystem Thinking and the Vacation Rental Industry
Ecosystem Thinking and the Vacation Rental IndustryEcosystem Thinking and the Vacation Rental Industry
Ecosystem Thinking and the Vacation Rental Industry
 
Experience Design and your Customer's Journey
Experience Design and your Customer's JourneyExperience Design and your Customer's Journey
Experience Design and your Customer's Journey
 
Serve the Market
Serve the MarketServe the Market
Serve the Market
 
Serve The Market
Serve The MarketServe The Market
Serve The Market
 
Social Cash Keynote
Social Cash KeynoteSocial Cash Keynote
Social Cash Keynote
 
Towards a More Social Organization 2
Towards a More Social Organization 2Towards a More Social Organization 2
Towards a More Social Organization 2
 
Social Media Principles II
Social Media Principles IISocial Media Principles II
Social Media Principles II
 
Making the Case: Selling Social Media Into and Within the Enterprise
Making the Case: Selling Social Media Into and Within the EnterpriseMaking the Case: Selling Social Media Into and Within the Enterprise
Making the Case: Selling Social Media Into and Within the Enterprise
 
State of Social Media Club
State of Social Media ClubState of Social Media Club
State of Social Media Club
 
What is Social Media?
What is Social Media?What is Social Media?
What is Social Media?
 
Hawaii, The Beautiful
Hawaii, The BeautifulHawaii, The Beautiful
Hawaii, The Beautiful
 
Conversations Aren't Marketing
Conversations Aren't MarketingConversations Aren't Marketing
Conversations Aren't Marketing
 
Social Media and Social Networking
Social Media and Social NetworkingSocial Media and Social Networking
Social Media and Social Networking
 
Chris Heuer Tagging Exercise
Chris Heuer Tagging ExerciseChris Heuer Tagging Exercise
Chris Heuer Tagging Exercise
 
Transforming the Heart of Business: Making Love @ Work
Transforming the Heart of Business: Making Love @ WorkTransforming the Heart of Business: Making Love @ Work
Transforming the Heart of Business: Making Love @ Work
 
Business is Personal (SoCon08)
Business is Personal (SoCon08)Business is Personal (SoCon08)
Business is Personal (SoCon08)
 
Universal Search & Social Media
Universal Search & Social MediaUniversal Search & Social Media
Universal Search & Social Media
 
The Social Media Playbook
The Social Media PlaybookThe Social Media Playbook
The Social Media Playbook
 

Último

Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
allensay1
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 

Último (20)

New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 

Social Media Principles

  • 1. Social Media Principles A conversation and a discussion on the Social Media Principles Chris Heuer Founder, Social Media Club Creative Catalyst, AdHocnium
  • 2. Welcome to the social world... • Welcome to the era of conversation • Spin doesn’t work, people smell BS a mile away, and they tell their friends (and everyone else) to avoid it • Advertising isn’t eective anymore, no one is watching the ads and no one cares • People want to talk to people, not marketing and communications professionals • The Cluetrain is well on its way to the future, are you on it? http://cluetrain.com/
  • 3. Social Media is tearing down the walls that keep us apart and changing the rules that have kept us from being human inside our companies.
  • 4. There is no secret sauce...
  • 5. It’s not about pulling levers getting results Being social is a way of thinking from which you can create new opportunities to talk WITH your audiences and get the cash register ringing BECAUSE you are being helpful and focused on them, not yourself
  • 6. photo by Dave Gray - Xplane http://flickr.com/photos/davegray/82865014/in/set-1776148/ It’s more art then science How do you use the brush?
  • 7. Your perspective and your attitude is what will determine success or failure...
  • 8. Which is why I think these Social Media Principles are where we must start.
  • 9. The Social Media Principles • Be Human • Be Aware • Be Honest • Be Respectful • Be a Participant • Be Open • Be Courageous
  • 10. Be Human Don’t Just Be Human, Be Yourself
  • 11. Be Aware Don’t Just Be Aware, Be Smart
  • 12. Be Honest Don’t Just Be Honest, Have Integrity
  • 13. Be Respectful Don’t Just Be Respectful, Live by the Golden Rule
  • 14. Be a Participant Don’t Just Be a Participant, Contribute Value
  • 15. Be Open Don’t Just Be Open, Be an Agent of Change
  • 16. Be Courageous Don’t Just Be Courageous, Be Willing to Fail
  • 17. Chris Heuer chrisheuer.com adhocnium.com socialmediaclub.org twitter.com/chrisheuer flickr.com/chrisheuer delicious.com/chrisheuer chris@socialmediaclub.org m.408.834.0884
  • 18. BackUp Slides (just in case)
  • 19. Great Products aren’t sold, they’re bought “Advertising is the tax you pay for mediocre products.” - Peter Hirshberg Chairman, The Conversation Group photo by chris heuer