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Essential Strategy Models
A collection of essential models for every strategist’s toolkit
SWOT analysis
www.chriscfox.com 2
Strengths Weaknesses
Opportunities Threats
Summarise the firms Strengths,
Weaknesses, Opportunities and
Threats
 Strengths and Weaknesses are
typically internal to the firm and
describe the current reality
 Opportunities and Threats typically
arise from factors in the firms
competitive environment and may
exist already or have the potential to
occur in the future.
 Strengths and Opportunities should be
leveraged, Weaknesses and Threats
should be mitigated.
A SWOT is a useful tool to summarise
the insights gained from using other
models.
McKinsey 7-S analysis
3
Describe and analyse strengths and
weaknesses in terms of:
 the “hardware”
◦ Strategy: alignment, implementation,
communication, planning vs
opportunism, rigour, depth,
transformative vs incremental
◦ Structure: committees, governance,
depth, breadth, collaboration,
◦ Systems: IT, operational, finance, HR,
etc. level of rigour
 the “software”
◦ Style: culture, leadership, managerial
versus transformational
◦ Staff: selection, reward, autonomy,
empowerment
◦ Skills: ability, training, experience
◦ Shared Values: alignment, positive
or negative, hard minds vs soft hearts
Consider applying this lens to each process
in the Value Chain
Structure
Systems
Style
Staff
Skills
Strategy
Shared
Values
www.chriscfox.com
Insights from a 7-S analysis can be summarised
as Strengths or Weaknesses in a SWOT
analysis
Porter’s 5 Forces analysis
4
Analyse the competitive forces in the
industry
Sample issues to consider:
 Bargaining power of suppliers
◦ Extracting a higher margin
◦ Forward integrating
 Bargaining power of buyers /
distributors
◦ Price sensitivity
◦ Backward integration
◦ Switching costs
 Threat of new entrants
◦ Industry profitability
◦ Barriers to entry
 Threat of substitutes
◦ Disruptive change
◦ Perceived level of differentiation
 Rivalry
◦ Concentration & stability
◦ Industry growth rates
Threat of
Substitutes
Bargaining
Power of
Suppliers
Bargaining
Power of
Buyers
Threat of New
Entrants
Rivalry
www.chriscfox.com
Insights from a 5 Forces analysis can be
summarised as Opportunities or Threats in a
SWOT analysis
PEST analysis
www.chriscfox.com 5
Political Economic
Social Technological
Identify environmental trends in the
competitive environment:
 Political: Changes in the political,
regulatory, legal and special interest
groups sphere.
 Economic: Macro-economic trends such
as interest rates, equity markets, inflation
/ purchasing power and disposable
income; and micro-economic trends such
as supply, demand and elasticity.
 Social: and socio-economic trends such
as health, longevity, family and living
patterns, behaviour and fashions.
 Technological: trends in product
development, procurement,
manufacturing, distribution and customer
engagement.
The model is sometimes extended as PESTLE
to include:
 Legal: as a separate sphere
 Environmental: an increasing
consideration in many industries
Insights from a PEST analysis can be
summarised as Opportunities or Threats in a
SWOT analysis
Business Model Canvas
www.chriscfox.com 6
KP
Which Key
Partners does
the firm rely on,
and for what?
KA
What Key
Activities must
the firm perform?
VP
What Value
Proposition does
the firm offer to
solve its
customers’
problems or
satisfy their
needs?
CS
What Customer
Segments does
the firm target?
KR
What Key
Resources does
the firm need?
CR
What kinds of
Customer
Relationships
does the firm
have?
CH
Through which
CHannels does
the firm deliver its
products and
services?
C$
What is the Cost structure of the firm?
R$
What is the Revenue structure of the firm?
Firms extract value from the markets in which they compete by integrating the 9 elements of their
business model.
Target Operating Model
Identify the People, Processes and
Technology required to deliver each value add
in the Value Chain
www.chriscfox.com 7
Activity System
 A subset of Southwest Airlines’ activity
system
 Key strategic activities are mutually
reinforcing
 Individual activities are easy for
competitors to copy; the whole system
is harder to copy = sustainable
competitive advantage
 Focused – will not appeal to all
passengers; not trying to be the best at
everything
 Specific – regarding what is done and
what is not done
 Differentiated – no other airline
pursues the same strategy
8
Limited
passenger
service
Frequent
Reliable
Departures
High
Aircraft
utilisation
Very low
ticket
prices
Short-haul
point-point
2ndary
airports
Lean
productive
ground
crews
No meals
No seat
assigns
No bag
transfer
No
connec-
tions
15 min
turn-
around
737s only
High
compen-
sation
Flexible
union
contracts
“low cost
airline”
Competitive Strategy is about being different. It means deliberately choosing a set of activities to
deliver a unique mix of value.
Michael E. Porter, 1998
www.chriscfox.com
Customer segmentation
Kaplan and Norton, 1996
9
Some managers object to choosing targeted customer segments; they have never seen
a customer they didn't like, and want to be able to satisfy all customers' preferences.
But this approach runs the risk of doing nothing well for anybody.
The essence of strategy is not just choosing what to do, it also requires choosing what
not to do.
Segment
Value
Proposition Objectives Measures TargetsProducts
www.chriscfox.com
Strategy Canvas
www.chriscfox.com 10
A sample Strategy Canvas for Southwest Airlines
A Strategy Canvas is a visual representation of how a firm differentiates its value proposition(s) from
those of its competitors:
 Identify the factors which your customers consider important.
 Chart how well your competitors/substitutes perform against each category.
A Strategy Canvas can be used to understand an existing value proposition, or to identify a new
opportunity. Individual canvases can be produced for different target customer segments.
BCG Matrix
11
 For multi-line portfolios, map market
growth against market share
 Interpretation:
◦ Invest in Stars – they are the
source of future profitability
◦ Improve efficiencies in Cash Cows
– they are funding the investment
in your Stars
◦ Decide whether you can turn
Question Marks into Stars or not
◦ Exit Dogs – unless there are cross-
line synergies (e.g. loss leaders);
remember that all costs are
variable in the long term
 Variations: e.g. Bubble size for profit
contribution
 Market scope definition is key
 Portfolio analysis can be performed for
different products, services, customer
segments, geographic markets,
channels, brands, etc.
Cash Cows Stars
Dogs Question Marks
MarketShare
HighLow
Market Growth
Low High
www.chriscfox.com
A Balanced Scorecard
Define measureable outcomes
 Answer 4 simple questions using SMART
objectives
 For a mutual, replace shareholders with
customers and regulators. For business
units, treat the parent as the shareholder.
 Define measures and targets
 Aim for between 16 and 24 measurable
outcomes (in total)
 Aim for a balance between the four questions
– don’t let one aspect of the strategy
dominate the others
 You get what you measure. If you can’t
measure it, you can’t manage it.
 Don’t confuse balanced scorecard metrics
with benchmarking – strategy is non-
comparable
12
To succeed
financially,
how should
we appear to
our
shareholders?
To achieve our
vision, how
should we
appear to our
customers?
To satisfy our
customers and
shareholders,
what business
processes
must we excel
at?
To achieve our
vision, how
will we sustain
our ability to
learn and
improve?
www.chriscfox.com
Chris C Fox Consulting Limited is registered in England and Wales as a Private Limited Company: Company Number 6939359.
Registered Office: Unit 4 Vista Place, Coy Pond Business Park, Ingworth Road, Poole BH12 1JY
www.chriscfox.com 13
For a confidential
discussion, contact
Chris C Fox Consulting
Limited
www.chriscfox.com

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Essential strategy models

  • 1. Essential Strategy Models A collection of essential models for every strategist’s toolkit
  • 2. SWOT analysis www.chriscfox.com 2 Strengths Weaknesses Opportunities Threats Summarise the firms Strengths, Weaknesses, Opportunities and Threats  Strengths and Weaknesses are typically internal to the firm and describe the current reality  Opportunities and Threats typically arise from factors in the firms competitive environment and may exist already or have the potential to occur in the future.  Strengths and Opportunities should be leveraged, Weaknesses and Threats should be mitigated. A SWOT is a useful tool to summarise the insights gained from using other models.
  • 3. McKinsey 7-S analysis 3 Describe and analyse strengths and weaknesses in terms of:  the “hardware” ◦ Strategy: alignment, implementation, communication, planning vs opportunism, rigour, depth, transformative vs incremental ◦ Structure: committees, governance, depth, breadth, collaboration, ◦ Systems: IT, operational, finance, HR, etc. level of rigour  the “software” ◦ Style: culture, leadership, managerial versus transformational ◦ Staff: selection, reward, autonomy, empowerment ◦ Skills: ability, training, experience ◦ Shared Values: alignment, positive or negative, hard minds vs soft hearts Consider applying this lens to each process in the Value Chain Structure Systems Style Staff Skills Strategy Shared Values www.chriscfox.com Insights from a 7-S analysis can be summarised as Strengths or Weaknesses in a SWOT analysis
  • 4. Porter’s 5 Forces analysis 4 Analyse the competitive forces in the industry Sample issues to consider:  Bargaining power of suppliers ◦ Extracting a higher margin ◦ Forward integrating  Bargaining power of buyers / distributors ◦ Price sensitivity ◦ Backward integration ◦ Switching costs  Threat of new entrants ◦ Industry profitability ◦ Barriers to entry  Threat of substitutes ◦ Disruptive change ◦ Perceived level of differentiation  Rivalry ◦ Concentration & stability ◦ Industry growth rates Threat of Substitutes Bargaining Power of Suppliers Bargaining Power of Buyers Threat of New Entrants Rivalry www.chriscfox.com Insights from a 5 Forces analysis can be summarised as Opportunities or Threats in a SWOT analysis
  • 5. PEST analysis www.chriscfox.com 5 Political Economic Social Technological Identify environmental trends in the competitive environment:  Political: Changes in the political, regulatory, legal and special interest groups sphere.  Economic: Macro-economic trends such as interest rates, equity markets, inflation / purchasing power and disposable income; and micro-economic trends such as supply, demand and elasticity.  Social: and socio-economic trends such as health, longevity, family and living patterns, behaviour and fashions.  Technological: trends in product development, procurement, manufacturing, distribution and customer engagement. The model is sometimes extended as PESTLE to include:  Legal: as a separate sphere  Environmental: an increasing consideration in many industries Insights from a PEST analysis can be summarised as Opportunities or Threats in a SWOT analysis
  • 6. Business Model Canvas www.chriscfox.com 6 KP Which Key Partners does the firm rely on, and for what? KA What Key Activities must the firm perform? VP What Value Proposition does the firm offer to solve its customers’ problems or satisfy their needs? CS What Customer Segments does the firm target? KR What Key Resources does the firm need? CR What kinds of Customer Relationships does the firm have? CH Through which CHannels does the firm deliver its products and services? C$ What is the Cost structure of the firm? R$ What is the Revenue structure of the firm? Firms extract value from the markets in which they compete by integrating the 9 elements of their business model.
  • 7. Target Operating Model Identify the People, Processes and Technology required to deliver each value add in the Value Chain www.chriscfox.com 7
  • 8. Activity System  A subset of Southwest Airlines’ activity system  Key strategic activities are mutually reinforcing  Individual activities are easy for competitors to copy; the whole system is harder to copy = sustainable competitive advantage  Focused – will not appeal to all passengers; not trying to be the best at everything  Specific – regarding what is done and what is not done  Differentiated – no other airline pursues the same strategy 8 Limited passenger service Frequent Reliable Departures High Aircraft utilisation Very low ticket prices Short-haul point-point 2ndary airports Lean productive ground crews No meals No seat assigns No bag transfer No connec- tions 15 min turn- around 737s only High compen- sation Flexible union contracts “low cost airline” Competitive Strategy is about being different. It means deliberately choosing a set of activities to deliver a unique mix of value. Michael E. Porter, 1998 www.chriscfox.com
  • 9. Customer segmentation Kaplan and Norton, 1996 9 Some managers object to choosing targeted customer segments; they have never seen a customer they didn't like, and want to be able to satisfy all customers' preferences. But this approach runs the risk of doing nothing well for anybody. The essence of strategy is not just choosing what to do, it also requires choosing what not to do. Segment Value Proposition Objectives Measures TargetsProducts www.chriscfox.com
  • 10. Strategy Canvas www.chriscfox.com 10 A sample Strategy Canvas for Southwest Airlines A Strategy Canvas is a visual representation of how a firm differentiates its value proposition(s) from those of its competitors:  Identify the factors which your customers consider important.  Chart how well your competitors/substitutes perform against each category. A Strategy Canvas can be used to understand an existing value proposition, or to identify a new opportunity. Individual canvases can be produced for different target customer segments.
  • 11. BCG Matrix 11  For multi-line portfolios, map market growth against market share  Interpretation: ◦ Invest in Stars – they are the source of future profitability ◦ Improve efficiencies in Cash Cows – they are funding the investment in your Stars ◦ Decide whether you can turn Question Marks into Stars or not ◦ Exit Dogs – unless there are cross- line synergies (e.g. loss leaders); remember that all costs are variable in the long term  Variations: e.g. Bubble size for profit contribution  Market scope definition is key  Portfolio analysis can be performed for different products, services, customer segments, geographic markets, channels, brands, etc. Cash Cows Stars Dogs Question Marks MarketShare HighLow Market Growth Low High www.chriscfox.com
  • 12. A Balanced Scorecard Define measureable outcomes  Answer 4 simple questions using SMART objectives  For a mutual, replace shareholders with customers and regulators. For business units, treat the parent as the shareholder.  Define measures and targets  Aim for between 16 and 24 measurable outcomes (in total)  Aim for a balance between the four questions – don’t let one aspect of the strategy dominate the others  You get what you measure. If you can’t measure it, you can’t manage it.  Don’t confuse balanced scorecard metrics with benchmarking – strategy is non- comparable 12 To succeed financially, how should we appear to our shareholders? To achieve our vision, how should we appear to our customers? To satisfy our customers and shareholders, what business processes must we excel at? To achieve our vision, how will we sustain our ability to learn and improve? www.chriscfox.com
  • 13. Chris C Fox Consulting Limited is registered in England and Wales as a Private Limited Company: Company Number 6939359. Registered Office: Unit 4 Vista Place, Coy Pond Business Park, Ingworth Road, Poole BH12 1JY www.chriscfox.com 13 For a confidential discussion, contact Chris C Fox Consulting Limited www.chriscfox.com