The New Learning Agenda
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Laura Overton's slides from the CLC Conference, looking at some incredible stats in L&D within the charity sector.
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The New Learning Agenda
- 1. The New Learning Agenda Talent:Technology:Change Laura Overton Realising Potential in the charity sector Laura@towardsmaturity org Lauraoverton 20th November 2013 CLC conference #bethebest13
- 2. 10 years of Benchmark Research L&D professionals from 2900 organisations 10,000 + learners Turning data into insight and insight into action
- 3. What has been the biggest single change the use of learning technology in the last 5 years? 1. 2. 3. 4. 5. More Social More Mobile More Video More Cloud Just more of everything! Lauraoverton #bethebest13 65% 10% 1. 13% 6% 2. 6% 3. 4. 5. www.towardsmaturity.org/2013benchmark
- 5. 12% Charity Sector budget allocated to technology 70% 60% 50% 40% Training budget 30% Learning Technology budget 20% 10% 0% Increase Lauraoverton #bethebest13 Stay the same Decrease www.towardsmaturity.org/2013benchmark
- 6. High expectations within the sector
- 8. Fact Learning innovation, done well, delivers bottom line results! 14% 17% Cost reduction Improvement in productivity 19% Lauraoverton #bethebest13 Improvement in staff engagement www.towardsmaturity.org/2013benchmark
- 9. Top Learning Companies TM Index More Results Productivity Agility Efficiency Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 10. Top learning companies report more engagement: Managers agree that e-learning delivers additional business benefit We have noticed positive changes in staff behaviour Learners recommend e-learning to colleagues to improve job performance Learners put what they learn into practice quickly 0% Bottom quartile Sample average 20% 40% 60% 80% Top learning companies So what sets them apart? Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 11. Benchmarking works 45% 40% 35% 30% 25% 20% CLC members 15% Non Members 10% 5% 0% Cost reduction Reduction in delivery time Lauraoverton #bethebest13 Improvement in organisational productivity Increased the proportion of staff learning www.towardsmaturity.org/2013benchmark
- 12. Realise the potential • Time for action! Action Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 13. Technology • 90% using e-content • 88% using LMS • 86% using live online learning • 71% using mobile • 30% using cloud 15% or less using Experience API, Open Badges, games Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 14. Formal learning is not dead but technology is driving change 82% 26% of 75% 74% formal learning is e-enabled 22% 21% 13% 5% 3% A blend of classroom and e-learning Online only 4% Entirely face to face (or classroom based) Increase Stay the same Decrease
- 15. How do staff learn best? 3 in 5 learners say the course is effective in helping them learn what they need for the job 88% want to learn at their own pace Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 16. Learning beyond the course 86% want to push updated information to staff 26% achieving it 94% want to speed up application of learning at work 19% achieving it Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 17. The bigger picture Talent 91% looking to improve talent and performance 19% achieving it Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 18. Need for speed More than 9 out of 10 organisations are looking to respond faster to changing business conditions but .. Only 50% say their learning initiatives are being delivered in time to meet the needs of the business. Rising to 77% In top learning companies Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 19. On Average 36% Work with business leaders to define metrics that need to be changed 16% Less than half revisit those metrics at the end of learning! 71% of top learning companies agree that if something is important Lauraoverton #bethebest13 to the business It will www.towardsmaturity.org/2013benchmark be resourced correctly
- 20. What do we really know about our learners? 2/3 want their learning to be recognised 23% L&D reward or recognise online learning 75% are happy to engage with online learning 40% say staff lack skill to manage online learning 50% Think their company clearly communicates 44% have a communications plan Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 21. Learner’s biggest barriers to engaging with online learning? 1. Time 2. Uninspiring learning 3. Current programmes not relevant 4. Unreliable IT 49% 22% 22% 6% Lauraoverton #bethebest13 1. 2. 3. 4. www.towardsmaturity.org/2013benchmark
- 22. # 1 barrier for learners is Uninspiring content! Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 23. Not surprising given that 69% of L&D teams are developing programmes in house only 38% agree that they have the internal skills to do it! Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 24. A NEW LEARNING AGENDA Lauraoverton #bethebest13 www.towardsmaturity.org/2013benchmark
- 25. Where learning meets Business Learning innovation, done well, delivers results Talent Technology Change
- 26. • New Learning Agenda • Transform traditional training • Technology New ways of learning for new ways of working Simplify! • Support a culture of learning Treat learners as customers • Change • • Talent Integrate learning and talent Respond faster, deliver more • Align learning to business and business to learning • Equip L&D as agents of change
- 27. Peter Cheese, CEO, CIPD Lauraoverton #bethebest13 The CIPD welcomes Toward Maturity’s New Learning Agenda as a framework for L&D, HR and business leaders to work together in new ways, in the midst of a rapidly evolving work context, to deliver great business results through engaged and motivated staff. www.towardsmaturity.org/2013benchmark
Editor's Notes
- Title – Driving Business Impact with emerging technologies Emerging technologies are driving change in the wider business context but when it comes to learning, we have to keep our eye on what really matters – results! The end game is all about how can we get staff up and running with new products and systems faster and how can we do it more efficiently without compromising quality?For the last 10 years, Towards Maturity have been investigating how learning innovation can really accelerate performance – what works, what doesn’t and what can we learn from top learning organisations around the globe. In this interactive session we will interrogate the findings from over 2900 organisations and many thousands of learners around the globe to help delegates understand: The bottom line – what tangible benefits are possibleEmerging technologies - the hype and reality The learning landscape – how are today’s learners REALLY learning what they need to do their jobImplementation secrets of Lessons learned from top learning performers © Copyright Towards Maturity 2010All rights reserved. No part of this material protected by this copyright may be reproduced or utilised in any form, or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without prior authorisation.
- BIG thank you to @towardsmaturity ambassadors who ensure findings are freely available http://ow.ly/qzEp7 #bethebest13 #lsgwebinar
- 540 organisations4million +employees100,000 data points!2000 learners44 countriesPrivate, public and not for profit
- Learning impact- 14% improvement in productivity, 19% improvement in staff engagement whilst reducing cost 17% #bethebest13 #LSGWebinar
- Top learning companies are defined as those in the top quartile of the @towardsmaturity index #bethebest13Top learning companies are 5x as likely to
- Top learning companies 2x as likely to agree their staff put what they have learned into practice quickly #bethebest13
- Formal learning is not dead but 75% are planning to increase their use of online learning in the next two year #bethebest13
- Organisations are planning to shift more online but formal learning is not dead #bethebest133 in 5 learners say the course is effective in helping them learn what they need for the job but 88% want to learn at their own pace #bethebest13
- 86% looking to technology to push updated information to staff but only 26% are achieving this94% of organisations want to speed up the application of learning back in the work place but only 19% are achieving this
- 91% of organisations are looking to technology to deliver improvements in talent and performance, only 19% achieve this #bethebest13
- Only 50% say their learning initiatives are being delivered in time to meet the needs of the business #bethebest13
- Only 36% work with business leaders to define metrics that need to be changed – less than half revisit them at the end of learning #bethebest13
- http://www.istockphoto.com/stock-photo-21512770-individuals-joining-together-as-team-family-union-or-network.php