This document provides an overview and outline for a strategic plan project focusing on a health care organization. The strategic plan will cover the organization's structure, environmental analysis, financial plan, implementation, and evaluation over a 3-5 year period. The author is asked to research and report on the mission, vision, values, strategic planning model, theoretical framework, leadership, change management model, board involvement, value chain activities, and how the value chain can support the strategic plan of their chosen health care organization.

1. Running head: ORGANIZATIONAL STRUCTURE
2
ORGANIZATIONAL STRUCTURE
Organizational Structure
Student’s Name
Institutional Affiliation
The primary objective of an organization is to achieve its goals
through better performance and proper utilization of the
resources available. Strategic planning defines the process by
which an organization identifies their current as well as future
human resource needs for an organization to meet its goals. It is
important to note that human resource planning comprises
human resource management in connection with an
organization's strategic plan. However, most organizations
overlook the importance of this relationship thus failing to
achieve its goals. In any organization, demand and supply are
two important factors that determine the success of an
organization. It is, therefore, imperative for organizations to
estimate the demand requirements within the organization, in

2. terms of labor, evaluate its size and sought supply requirements
that are sufficient to meet the needs in demand. This is a
connection with human resource management is essential for the
good performance of an organization.
Basing the focus on Hillside health care organization, the
organizational structure depicts a functional organization
system where management is hierarchical in nature. The
governing structure comprises of higher echelon managers, and
this trickles down to lower departmental managers who form the
management structure under which employees are subject to
their instructions. The top management comprises the chief
administrator alongside senior medical advisor, senior nursing
advisor, communications expert and human resource manager.
The other management level comprises the chief medical officer
and other departmental professional medical officers. However,
due to the anticipated changes in the structure of the
organization, positions are not permanent but rather flexible to
accommodate future demands. Strategic planning, as well as
development of policies, is the background idea towards
building Hillside health care organization into a performance
oriented organization offering health care to all.
The organization’s mission and vision and key values
The organization mission describes the needs to be
accomplished in improving health care. The vision statement
outlines the methods of executing the needs stated in the
mission statement while the values ensure that the two work
toward achieving the overall objectives of the organization.
Mission Statement
We are focused and committed to providing quality and
accessible health care to everyone through valuing the lives of
our patients, partnering with other health care organizations and
providing mobile health care to the financially challenged
persons.
Vision Statement
Transforming health care through quality services to our
patients, care, safety, and innovation to attain excellence in

3. community health provision. We will maximize our available
resources including health care providers to ensure affordable
services to all.
Values
Respect- We value life irrespective of social status, race,
gender, religion and mental status of our patients.
Integrity- Honesty is the key to the performance of our duties.
Excellence- We offer exclusive services to our patients because
we value life.
Development- We embraces personal as well as professional
development at work.
The organization currently chosen strategic planning model
Hillside, the health care organization, uses basic strategic
planning model since it has no previous experience in strategic
planning. This system bestows the process of decision making
on the top management. This planning model involves the
following processes: Identification of the mission statement,
goals to be accomplished, approaches for implementation, and
identification of specific action plans in implementing each
strategy. In identifying the mission statement, the organization
understands the purpose of the mission statement and
establishes needs to be met. In order to meet the purpose and
needs of the organization, the management develops goals that
have to be accomplished to ensure the purpose of establishing
the organization is met. There's need to develop strategies that
the organization must seek to implement to ensure the overall
objectives are met.
The organization’s current theoretical framework
The systems theory framework hypothesizes the structure or the
organization as well as the performance of the heath care
organization. This framework combines organizational theory,
concepts of service delivery, clinical care and systematic
evaluation of performance. This system is flexible to changes
within health care. Healthcare professional are patient-focused
rather than disease-oriented, and this facilitates the process of
health care delivery to patients. The organization also

4. encourages health education, population empowerment through
health care programs and primary health care. This system is
designed to optimize comprehensiveness, integration together
with accessibility as far as health care provision is concerned. It
also appreciates the structural components of the organization
and primary health care system.
What is the role of your organization’s mission, vision, and
values in relationship to its strategic plan?
Mission and vision statements are the most fundamental
elements of an organization. These two statements form the core
guides in the development of an organization's overall
objectives. The strategic plans developed by the organization
have their foundation laid by the mission and vision statements.
An organization's mission statement is its statement of purpose.
It forms the baseline for decision making within an
organization. It targets the shareholders involved in the
operation of the company (Neil, 2012). Shareholders,
employees, and managers develop their strategic plans that align
to the mission statement therefore facilitating the
accomplishment of overall goals of the organization. Vision
statements, on the other hand, provide more of directional
perspective in the achievement of the mission statement. It is an
important element in the development of overall strategic plans
of an organization. The values are the behaviors and practices
that foster the accomplishment of the vision and mission
statements alongside the overall objectives of the organization.
What is the organizational structure of your chosen
organization?
The health organization uses a functional organizational
structure whereby, the whole system is divided into different
groups with clear separation of roles. The organizational
structure comprises of departments managed by departmental
heads. Examples of these departments include: financial, human
resource, communication and marketing departments. However,
central administration is responsible for making key decisions
of the organization. Functional structure enhances efficiency in

5. terms of performance since there’s coordination of stakeholders
and clear separation of duties (Mohr, 1982). This structure
supports the need for employees to perfect their skills and
develop their careers. This is due to the specialization and
division of roles embraced by this structure.
Who are the current key leaders in your chosen organization?
The key leaders within this organization are the top manager
and the human resource manager. The stakeholders involved in
the operations of an organization are the key people that
determine the success of an organization. The effectiveness of a
strategy development plan can be determined by evaluating the
contribution of employees towards achieving the set goals and
objectives. This is the function of human resource department to
ensure that its resources are effectively utilized towards
achieving the organization's goals. Human resource has two
distinct functions. One is the human resource strategic
effectiveness in terms of developing employees to support the
organization towards achieving its goals. The second function
that is always the point of focus of most organizations is the
administrative functions such as recruitment, appraisals training
of employees as well as their selection. These two functions are
equally important in achieving goals of an organization.
Therefore, the two management levels result to the two leaders
being key in the accomplishment of the organization’s goals
What change management model does your chosen organization
use?
The organization uses Kotter’s change management model.
Considering this strategy, the organization has set up strategies
and contingency approaches to counter expected changes within
the organization. As much as the organization is focusing on
achieving its goals and providing quality health care to its
customers, technological, economical and human resource
anticipated changes have been considered as part of the overall
strategic plan of the health care organization.
The major involvement the governing board has in
implementing the organization’s goals is to oversee the

6. performance of the organization’ employees and evaluate
whether they comply with the set standards of the organization.
This ensures that the achievement of its goals is monitored.
What are the organization’s major service delivery and support
activities in its value chain?
The support activities in the organization’s value chain include
human resource management, procurement, technological and
infrastructural development. Service delivery focuses on the
satisfaction of the customers with regard to the services offered
by the organization. Service delivery activities include transport
and all other activities that effectively influence the impact of
service delivery on customers.
How may the organization use its value chain to help implement
its strategic plan?
The strategic plan of the organization offer quality and
improved services to their customers by creating good
relationships enhancing the performance of the organization.
The activities involved in the value chain can be intensively
executed to realize the goals of this organization. Service
delivery activities may be used to develop good customer
relationships. The support activities may be used to develop the
organization to ensure quality services are offered to patients.
References
Neil K., (2012), Importance of Mission Vision in Organizational
Strategy, Organization Management, Cambridge Press
Mohr L., (1982). Explaining Organizational Behavior,
Organizational Structure, San Francisco, Jossey-Bass Publishers
Ovidijus V., (2013), Value Chain Analysis, Strategic
Management, Macmillan Publishers USA
Read the following Strategic Plan Overview:
By definition, a strategic plan is designed to be used for 3 to 5
years or more. For your individual Strategic Plan project, you

7. write a strategic plan using the following outline. You may
choose a health care organization on which you would like to
focus or develop a new health care business. Choose something
you are passionate about and may implement in the future. It is
recommended that if you choose to work with an existing
organization, you add a new program or project to your plan.
Suggestions for appropriate new projects include a new program
or service for an existing organization, a new product line for
an existing business, a new joint venture or acquisition, a new
health care payer model for a state, or a new health care
business.
Read the entire document. This is a multi-week assignment that
has five components:
· The organizational structure
· Environmental analysis and setting strategic goals
· The financial plan
· Implementation
· Evaluation and control
Select a health care organization on which you would like to
focus.
Research your chosen organization’s governing structure.
Write a 1,400- to 1,750-word report on your findings in which
you answer the following questions:
· What are the organization’s mission and vision? What are the
organization’s key values?
· What strategic planning model does your chosen organization
currently use?
· Which theoretical framework, such as systems theory or
change theory, does your chosen organization currently use?
· What is the role of your organization’s mission, vision, and
values in relationship to its strategic plan?
· What is the organizational structure of your chosen
organization?
· Who are the current key leaders in your chosen organization?
· What change management model does your chosen
organization use?

8. · How much involvement does the governing board have in
implementing strategic goals?
· What are the organization’s major service delivery and support
activities in its value chain? At a minimum, include the
following:
· Location
· Target market
· Programs and services
· Clinical operations
· Marketing
· Billing
· Follow-up
· Organizational culture
· Organizational structure
· Strategic resources
· How may the organization use its value chain to help
implement its strategic plan?
Cite at least three sources to support your information.
Format your paper consistent with APA guidelines.