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© 2014 IBM Corporation 
September 2014 
Your Chief Data Officer 
Re-imagining the business of data
2 © 2014 IBM Corporation
Data is exploding and analytics usage is on the rise. Yet, organizations 
struggle to optimize for sustained business value. 
© 2014 IBM Corporation 
3 
Everyone's responsibility 
Single point of 
accountability 
Data is left unused 
Systematically 
extracted 
Data is in silos 
An end-to-end view with 
continuous improvement 
Experience and intuition 
Integrated into business 
decision making
We asked CDOs and their executive colleagues… 
4 © 2014 IBM Corporation
Barriers to establishing the role 
© 2014 IBM Corporation 
5
© 2014 IBM Corporation 
So, why have a Chief Data Officer? 
6 
To envision and direct an overall data and 
analytics strategy for the business 
To activate by using data and analytics to 
deliver greater value and business impact 
To transform the culture to one that is 
analytically-driven
A CDO provides an enterprise vision for strategic use of data and analytics 
© 2014 IBM Corporation 
• Providing strategic 
guidance 
• Creating a 
systematic approach 
• Taking an 
enterprise-wide view 
• Developing trusted data 
7
© 2014 IBM Corporation 
A CDO is better positioned to activate the entire organization 
• Getting closer to customers 
• Finding new value 
• Going beyond stewardship 
• Supporting new basis of 
competition 
8
A CDO leads the transformation into an analytically driven organization 
© 2014 IBM Corporation 
• Shift to analytically driven 
decision making 
• Treating analytics as a way 
of life 
9
© 2014 IBM Corporation 
How to be an agent of change for the data era 
• Make the case for 
10 
organizational 
change 
• Create a singular 
data vision and 
unify data goals 
• Motivate people 
around you and the 
data strategy to 
achieve quick wins 
• Provide data know-how 
to solve 
specific business 
challenges 
• Showcase early 
wins 
• Uncover new 
insights and new 
ways to use data 
• Align efforts to 
organization’s top 
priorities 
• Establish trust in the 
data and end-to-end 
platforms 
• Scale analytics and 
speed delivery by 
enabling consumers 
of data and insights
© 2014 IBM Corporation 
Contact 
11 
• www.ibm.com/services/c-suite/cdo 
• Glenn Finch 
• Cortnie Abercrombie 
• Caitlin Halferty
© 2014 IBM Corporation 
To learn more about the study, please visit 
12 
ibm.com/ibmcai/cdostudy 
Source: IBM Center for Applied Insights Your Chief Data Officer: Re-imagining the business of data 
For more info, visit: ibm.com/ibmcai/cdostudy
© Copyright IBM Corporation 2014 
IBM Corporation 
New Orchard Road 
Armonk, NY 10504 
Produced in the United States of America 
September 2014 
IBM, the IBM logo and ibm.com are trademarks of International Business Machines 
Corporation in the United States, other countries or both. If these and other IBM 
trademarked terms are marked on their first occurrence in this information with a trademark 
symbol (® or TM), these symbols indicate U.S. registered or common law trademarks owned 
by IBM at the time this information was published. Such trademarks may also be registered 
or common law trademarks in other countries. Other product, company or service names 
may be trademarks or service marks of others. A current list of IBM trademarks is available 
on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml 
This document is current as of the initial date of publication and may be changed by IBM at 
any time. Not all offerings are available in every country in which IBM operates. 
THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY 
WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF 
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY 
OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the 
terms and conditions of the agreements under which they are provided. 
XXX0000-USEN-00 
Notes and sources 
1 Gartner. (2014). By 2015, 25 Percent of Large Global Organizations 
Will Have Appointed Chief Data Officers [Press release]. Retrieved from 
http://www.gartner.com/newsroom/id/2659215 
2 Twenty-three qualitative in-depth interviews were conducted in the 
United States and Europe (United Kingdom and Netherlands) with both CDOs and non- 
CDOs. Respondents included 14 CDOs or individuals responsible for the CDO role; seven 
executives seeking to establish a CDO role within their organizations; and two executives 
from organizations that had already hired CDOs. Participating organizations were in one of 
nine industries: insurance, mobile, financial services, government, banking, healthcare, 
telecommunications, consumer electronics and transportation.. 
13 © 2014 IBM Corporation

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Your Chief Data Officer: Re-imagining the business of data

  • 1. © 2014 IBM Corporation September 2014 Your Chief Data Officer Re-imagining the business of data
  • 2. 2 © 2014 IBM Corporation
  • 3. Data is exploding and analytics usage is on the rise. Yet, organizations struggle to optimize for sustained business value. © 2014 IBM Corporation 3 Everyone's responsibility Single point of accountability Data is left unused Systematically extracted Data is in silos An end-to-end view with continuous improvement Experience and intuition Integrated into business decision making
  • 4. We asked CDOs and their executive colleagues… 4 © 2014 IBM Corporation
  • 5. Barriers to establishing the role © 2014 IBM Corporation 5
  • 6. © 2014 IBM Corporation So, why have a Chief Data Officer? 6 To envision and direct an overall data and analytics strategy for the business To activate by using data and analytics to deliver greater value and business impact To transform the culture to one that is analytically-driven
  • 7. A CDO provides an enterprise vision for strategic use of data and analytics © 2014 IBM Corporation • Providing strategic guidance • Creating a systematic approach • Taking an enterprise-wide view • Developing trusted data 7
  • 8. © 2014 IBM Corporation A CDO is better positioned to activate the entire organization • Getting closer to customers • Finding new value • Going beyond stewardship • Supporting new basis of competition 8
  • 9. A CDO leads the transformation into an analytically driven organization © 2014 IBM Corporation • Shift to analytically driven decision making • Treating analytics as a way of life 9
  • 10. © 2014 IBM Corporation How to be an agent of change for the data era • Make the case for 10 organizational change • Create a singular data vision and unify data goals • Motivate people around you and the data strategy to achieve quick wins • Provide data know-how to solve specific business challenges • Showcase early wins • Uncover new insights and new ways to use data • Align efforts to organization’s top priorities • Establish trust in the data and end-to-end platforms • Scale analytics and speed delivery by enabling consumers of data and insights
  • 11. © 2014 IBM Corporation Contact 11 • www.ibm.com/services/c-suite/cdo • Glenn Finch • Cortnie Abercrombie • Caitlin Halferty
  • 12. © 2014 IBM Corporation To learn more about the study, please visit 12 ibm.com/ibmcai/cdostudy Source: IBM Center for Applied Insights Your Chief Data Officer: Re-imagining the business of data For more info, visit: ibm.com/ibmcai/cdostudy
  • 13. © Copyright IBM Corporation 2014 IBM Corporation New Orchard Road Armonk, NY 10504 Produced in the United States of America September 2014 IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corporation in the United States, other countries or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or TM), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. Other product, company or service names may be trademarks or service marks of others. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. XXX0000-USEN-00 Notes and sources 1 Gartner. (2014). By 2015, 25 Percent of Large Global Organizations Will Have Appointed Chief Data Officers [Press release]. Retrieved from http://www.gartner.com/newsroom/id/2659215 2 Twenty-three qualitative in-depth interviews were conducted in the United States and Europe (United Kingdom and Netherlands) with both CDOs and non- CDOs. Respondents included 14 CDOs or individuals responsible for the CDO role; seven executives seeking to establish a CDO role within their organizations; and two executives from organizations that had already hired CDOs. Participating organizations were in one of nine industries: insurance, mobile, financial services, government, banking, healthcare, telecommunications, consumer electronics and transportation.. 13 © 2014 IBM Corporation

Notas do Editor

  1. Executive sponsorship and mandates empower the CDO to: Provide a single point of accountability Deliver an enterprise-wide view of data and analytics Ensure data integrity, reusability and protection Generate insight about customers, markets, processes, and compliance Prioritize the “greater good,” even when it’s not the easiest or quickest approach
  2. CDOs are fundamentally different, going beyond traditional roles to: Act as a bridge between the data and the business opportunity Find new value and support a new basis of competition Uncover quick wins that provide an immediate return, while creating a platform that delivers long-term value
  3. CDOs accelerate the move away from skewed, intuition-based decision making. A CDO shifts the focus by providing the empirical data that corrects subjective biases. This is the biggest challenge, and a CDO’s greatest opportunity, to make an impact on the business.