Catherine Shinners, Simon Terry and Joachim Stroh from Change Agents Worldwide present a new story on the Future at Work at the FB Workplace event at Facebook HQ in Apr 2017.

1. 1
THE FUTURE
OF WORK
CATHERINE SHINNERS SIMON TERRY JOACHIM STROH
ArtworkbyMartinWhatson
OPENING THE CURTAINS ON

2. Change Agents Worldwide (CAWW)
is a network of progressive and
passionate professionals, who really
want to bring about substantive
change in how work gets done.
CAWW functions as a transparent
cooperative with every member
holding equal rights and ownership.
CHANGE AGENTS WORLDWIDE
EST2013

3. Today’s Speakers
The networked economy
drives disruptive change and
demands more human
organizations. Through his
blog, board roles and
consulting Simon Terry
advocates and assists
organizations to adapt to this
new environment by
embracing the chaos of
change, and building purpose,
leadership, learning and
collaboration
Simon Terry, Speaker
@simongterry
simonterry.tumblr.com
In our networked world we’re
more connected to our
organizations, society,
environment - and each other.
Catherine brings her
background as a change
agent, educator, marketer and
technologist, to help
organizations and people
build new agilities and
adaptations to the way they
network, learn, lead and create
value.
Catherine Shinners, Speaker
@catshinners
collaboration-incontext.com

4. WE ARE
RAPIDLY
MOVING
FROM SIMPLE
TO COMPLEX
FROM
PREDICTABLE TO
UNPREDICTABLE
FROM CERTAINTY
TO UNCERTAINTY

5. WHERE THE
CHANGE IS
HAPPENING
WHERE YOUR
CUSTOMERS
WANT TO BE
(AND SOME
ALREADY
ARE)
WHERE THE
PRESSURE IS

6. The value of Workplace comes from
changing work, not implementing a tool.
Implementations fail when they fail to
support this change:
➔ The Wrong Strategy
➔ Create Barriers to Connection
➔ Fail to Encourage Sharing
➔ Discourage Work
➔ Don’t Leverage Innovation
➔ Don’t Measure and Celebrate
Success
WHY IMPLEMENTATION FAILS

7. ROUTINE
WORK IS
BEING
AUTOMATED
HIGH VALUE
WORK OCCURS
AT THE
NETWORK EDGE

8. MORE
INNOVATION MAGIC
MORE
PERFORMANCE
SOCIAL
DISCOVERY
INDIVIDUALIDEATION
GROUP COLLABORATION
SHARE MORE
STORIES..
..BECOME MORE OPEN
..AND CREATE
SOME MAGIC

9. ABOVE-THE-FLOW
Extra effort needed outside the normal
flow of work.
IN-THE-FLOW
What I am working on right
here in the flow.
HIDDEN-FROM-FLOW
Invisible information flows hidden away
in private channels.
Share activity status
Post to open forum
Ask question openlyNarrate &
share work
Write short blog postReceive automatic updates
Filling Out
Forms
(Harvesting)
Understanding
the issues
(Clarifying)
Finding
Experts &
Expertise
Looking for
Information
(Collecting)
Publishing
content (for
print)
Publishing
articles (on the
web)
Information
Silos
Hidden email
chains
Solving
problems
one on one
Email/voice
communication
Unpublished
documents/
reports

10. ❏ TRUST - start with small groups
and teams
❏ PURPOSE - create a shared
purpose
❏ RECIPROCITY - role model
generosity, responsiveness &
awareness of others
❏ FLOW - identify a few inefficient
activities and transform into
Working Out Loud activities
THE CORE ENGINE
OF HUMAN CONNECTION

11. 11
Content change
triggers via streams,
alerts, filters, or tags
improve awareness &
accessibility
Visibility of work
expands knowledge
collections and invites
diversity of more inputs
Sharing updates and expanding connections
using robust profiles, brings richer context and
stronger cohesion
Transparent creation and co-creation of
content in the flow of work leads to new
conversations and feedback loops
WOL DYNAMICS
Catherine Shinners, Change Agents
Network-based
group cohesion
& connection
More agility &
knowledge
flows
Content
awareness &
accessibility
Transparent
conversational
flow of work
THE CORE ENGINE
IN ACTION
ME
ME
WE
WE

12. ENABLING NETWORK NAVIGATORS Wirearchy is “a
dynamic two-way
flow of power and
authority, based on
knowledge, trust,
credibility and a
focus on results,
enabled by
interconnected
people and
technology”.
– Jon Husband
DECENTRALIZED
OPEN & TRANSPARENT
EMERGENT & GENERATIVE
LOOSELY COUPLED
PEOPLE-CENTERED
LEARNING-ENABLED
Hugh Mcleod

13. “Personal Knowledge Mastery
(PKM) is a framework for
individuals to take control of their
professional development through
a continuous process of seeking,
sensing-making, and sharing.”
– Harold Jarche
SEEKING-SENSEMAKING-SHARING

14. HOW WE HELP CLIENTS: BRIDGING THE GAP
VALUE
TRUST
EMPOWERMENT
COLLABORATION
AGILITY

15. VALUE MATURITY MODEL OF COLLABORATION
CONNECT
SHARE
INNOVATE
SOLVE
VALUE
TRUST
EMPOWERMENT
COLLABORATION
AGILITY

16. COMMUNITIES
COLLABORATIVE
WORK
VALUE
COMMUNITY ENGAGEMENT PLAN
STRATEGIC RATIONALE
FOR COLLABORATION
USER RATIONALE
FOR COLLABORATION
HOW TO ENABLE CLIENTS:
STRATEGIC ALIGNMENT

17. PURPOSE
SEE
EXECUTE ENABLE
EMPOWER
HOW WE ENABLE CLIENTS:
PEOPLE CAPABILITIES
WORKING OUT
LOUD
PERSONAL KNOWLEDGE
MANAGEMENT
EXPERIMENTATION
ADAPTIVE
LEADERSHIP

18. ➔ Cooperative Consultancy
➔ Asset Sharing Model
➔ Continuous Learning
HOW WE WORK

19. CHANGING THE WORLD OF WORK.
ONE HUMAN AT A TIME.
What does it mean to be a Change Agent in the 21st century? What do
Change Agents think your organization must do to remain competitive
in an age of fast-paced change and individual empowerment?
http://bit.ly/CAWWebook1
Towards Higher Rates of Adoption
Through Exaptation and Adaptation
http://changeagentsworldwide.com/whitepapers

20. THANK YOU.
Simon Terry
@simongterry
changeagentsworldwide.com
simonterry.com
Catherine Shinners
@catshinners
changeagentsworldwide.com
Collaboration-incontext.com
Joachim Stroh
@joachimstroh
changeagentsworldwide.com
about.me/joachim