7 habits of highly effective people

1. SEVEN HABITS OF EXCELLENCE “ The Organisation that will survive in the 21st Century is the Organisation that can learn, unlearn and relearn. ”

2. Seven Habits of Excellence Unlearning requires a PARADIGM SHIFT ie Perceiving the other in a new way

3. DESCRIBE THIS SCENE

4. PERCEPTION

5. The Map My Perception - The World as I see it

6. The Territory - The Reality - The World as it is The fact / looked at objectively

7. Seven Habits of Excellence SKILL How to ? KNOWLEDGE Why to ? DESIRE Want to ? Habit

8. Interdependence Seek First to understand then to be 1 Be PUBLIC VICTORY Think Win- Win Proactive Independence 2 PRIVATE VICTORY Begin with the end in mind 4 3 Put First Things First understood 5 Synergize 6 7 Sharpen the Saw Dependence The Maturity Continuum The Seven Habits Paradigm

9. Seven Habits of Excellence Production (P)-The Product or service produced ( the golden egg(s) ) Production Capability (PC ) - The capacity or ability to produce Effectiveness : is defined as the P/PC balance Effectiveness has 2 elements : 1. Getting the job done 2. Preserving the Asset

10. Seven Habits of Excellence REACTIVE MODEL STIMULUS RESPONSE

11. Seven Habits of Excellence PROACTIVE MODEL FREEDOM Stimulus Response TO CHOOSE Self - Awareness Independent Will Imagination Conscience

15. Interdependence Seek First to understand then to be 1 Be PUBLIC VICTORY Think Win- Win Proactive Independence 2 PRIVATE VICTORY Begin with the end in mind 4 3 Put First Things First understood 5 Synergize 6 7 Sharpen the Saw Dependence The Maturity Continuum The Seven Habits Paradigm

16. Seven Habits of Excellence Proactivity : ( Response ability ) Proactivity is the power to choose your response Proactive Choices are guided by values Proactive people accept responsibility for who they are and what they do Proactivity is assertiveness not aggressiveness

17. Seven Habits of Excellence Circle of Concern Circle of Influence No Concern

18. Seven Habits of Excellence Circle of Concern Circle of influence Circle Circle of influence Of concern Reactive Focus (Negative energy reduces the Circle of Influence) Proactive Focus (Positive energy enlarges the circle of influence)

19. Seven Habits of Excellence REACTIVE FOCUS PROACTIVE FOCUS •Obstacles in our path •What you don’t want •No defects •No problem children •No problem students Day to day problems/ distractions •Where we want to go •What you want •Perfect Product •The child you want to raise •The students you want to mold An inspiring vision or mission

20. Present Past Future Act Influence Re-active L./P Adapts/adjusts PROBLEM SOLVER emphasis on weaknesses, short-comings PROBLEM-ORIENTED Pro-active L./P Anticipates/Creates Plans ahead PROBLEM PREVENTER emphasis on strengths, resources OPPORTUNITY-ORIENTED FEAR/PESSIMISSIM HOPE/OPTIMISM

21. Fact: I am Angry Attitude Blamer blames others/ situation Responsible Takes responsibility Reaction He made me angry (Abdicates responsibility) Owns responsibility I am responsible for…. (Questions himself) Results No learning No growth No change Static Reactive Mode (victim) Learning Growth Change Dynamic Proactive mode (victor)

22. Grow we must and the dynamics of human growth is change

23. Seven Habits of Excellence Management Leadership - Doing things right - Doing the right things - Efficiency in climbing the ladder of success - determines whether the ladder is leaning against the right wall - Managers supervise producers cutting through the jungle - Leaders use their vision to see whether its the right jungle Effectiveness , often survival depends not only on how much effort we expend, but whether we expend it in the right jungle.

24. Seven Habits of Excellence Begin with the end in Mind - All things are created twice, first mentally and then physically -Begin with the End in Mind includes defining values to guide our Proactivity -It is a process of Rescripting “Values are an enduring belief or behaviour that is personally or socially preferable to the opposite.”

25. Interdependence Seek First to understand then to be 1 Be PUBLIC VICTORY Think Win- Win Independence Proactive 2 PRIVATE VICTORY Begin with the end in mind 4 3 Put First Things First understood 5 Synergize 6 7 Sharpen the Saw Dependence The Maturity Continuum The Seven Habits Paradigm

26. Seven Habits of Excellence An Exercise in Creative Imagination Tributes Your Roles CHARACTER The kind of person you ARE, your LIVED VALUES they saw in diff life situations CONTRIBUTIONS - ACHIEVEMENTS - the impact you had on persons, work, Life’s meaning and purpose they saw in your life. A legacy they may cherish as a pathfinder , innovator ,founder, etc. As a work associate by a subordinate As a parent As a Husband/wife

28. Seven Habits of Excellence Personal Mission Statement - Sets an overall purpose for our life - What do I want from my life ? What do I want to BE / DO ? What are my talents ? What do I have to offer ? At the end of my life, what do I want to have accomplished ?

29. SEVEN HABITS OF EXCELLENCE Personal Mission Statement (PMS) -Includes a set of personal beliefs -Dividing the PMS into roles , i.e. work roles and family roles -An act of discovering your true inner self; of growing, being and becoming

30. SEVEN HABITS OF EXCELLENCE Personal Mission Statement Clarifying your Roles - a key to creating balance in life Goals can be: Lifelong, intermediate or immediate The best goals are consistent with our Personal Mission Statement

31. SEVEN HABITS OF EXCELLENCE Make your own Personal Mission Statement

34. SEVEN HABITS OF EXCELLENCE Mission Statement Roles Goals Long Term Organising

39. Seven Habits of Excellence • Drifters No direction , no goal • Failures lose self- confidence & give up • Successful Goal + self confidence + Persistence

40. SEVEN HABITS OF EXCELLENCE Today well lived, makes every yesterday a dream of happiness and every tomorrow a vision of hope.

41. Seven Habits of Excellence Habit 1 - you are the creator, you’re in charge Habit 2 - The First Creation - the mental creation Habit 3 - The Second Creation - The physical Creation

42. Seven Habits of Excellence Put First Things First Quadrant II Time Management Matrix Urgent Not Urgent I ACTIVITIES - Crises - Pressure Problems - Deadline - Driven Projects II ACTIVITIES - Preparation - Crisis Prevention - Values Clarification - Planning - Relationship Building - True Re- creation III ACTIVITIES - Interruptions, some phone calls - Mail, some reports - Some meetings - Many proximate, pressing matters - many popular activities IV ACTIVITIES - Trivia, Busy Work - Some mail - Some phone calls - Time Wasters - Many Pleasant Activities Important Not Important

43. Seven Habits of Excellence URGENT IMPORTANT I ACTIVITIES - Crises - Pressure Problems - Deadline - Driven Projects

44. Seven Habits of Excellence URGENT III ACTIVITIES - Interruptions, some phone calls - Mail, some reports - Some meetings - Many proximate, pressing matters - many popular activities NOT IMPORTANT

45. Seven Habits of Excellence NOT URGENT IV ACTIVITIES - Trivia, Busy Work - Some mail - Some phone calls - Time Wasters - Many Pleasant Activities NOT IMPORTANT

46. Seven Habits of Excellence Quadrant II Time Management NOT URGENT II ACTIVITIES - Preparation - Crisis Prevention - Values Clarification - Planning - Relationship Building - True Re- creation IMPORTANT

50. SEVEN HABITS OF EXCELLENCE Roles Goals Plans Schedule Delegate Weekly Organising

53. Seven Habits of Excellence Efficiency vs. Effectiveness Increasing P and PC is accomplished through Delegation Delegation through time is related to Efficiency Delegation through people is related to Effectiveness

54. Seven Habits of Excellence Producer (Efficiency) vs. Manager ( Effectiveness) Input Output Input Output

55. Seven Habits of Excellence Moving the Fulcrum a. Output is less than input. b. Output is equal to input. c. Output is greater than input. a. b. c. Input Output What’s the principle? As we move the fulcrum away from the input to output… Output increases!

56. Interdependence Seek First to under-stand then to be 1 Be PUBLIC VICTORY Think Win- Win Independence Proactive 2 PRIVATE VICTORY Begin with the end in mind 4 3 Put First Things First understood 5 Synergize 6 7 Sharpen the Saw Dependence The Maturity Continuum The Seven Habits Paradigm

57. The only mistake we ever really make is that from which we do not learn

58. Seven Habits of Excellence Emotional Bank Account represents the amount of trust that has been built up in a relationship Deposits increase the balance, withdrawals reduce it Wherever there is frequent contact between people, constant deposits into the EBA are needed to maintain the level of trust.

59. Seven Habits of Excellence Five Deposits Five Withdrawals 1. Small acts of kindness, courtesy, respect 2. Making and Keeping Promises 3. Honouring Expectations 4. Loyalty to people not present 5. Sincere Apology or asking forgiveness for mistakes Small acts of unkindness Making and breaking promises Violating expectations Disloyalty to people not present Not apologising or asking forgiveness for wrongdoing

60. SEVEN HABITS OF EXCELLENCE SIX PARADIGMS OF HUMAN INTERACTION 1. Win - Win 2. Win - Lose 3. Lose - Win 4. Lose - Lose 5. Win 6. Win - Win or no deal

61. Seven Habits of Excellence THINK WIN - WIN 1. Win -Win means seeking solutions that allow everyone to win 2. Successful Relationships are built on a Win- Win foundation. 3. We must re-script ourselves to think Win-Win.

62. Seven Habits of Excellence 5 Dimensions of WIN - WIN 1 Win- Win Character 2 Win - Win Relationships 3 Win - Win Agreements Supportive Systems (4) and Processes (5)

63. Seven Habits of Excellence Win / Win COURAGE Low High CONSIDERATION Low High Lose / Win Win / Lose Lose / Lose

65. The Road to excellence is always under construction

66. Seven Habits of Excellence • Communication is the most important skill in life : 4 Basic Types of Communication • Reading • Writing • Speaking • Listening

67. Seven Habits of Excellence • Empathic Listening : Listen for the feeling Seek first to understand , then to be understood We seek to be understood - so we listen with an intent to reply People are either speaking or preparing to speak.

68. Seven Habits of Excellence • Key Idea Summaries : 1. Discussions go more smoothly when one of the parties is the first to understand. 2. To understand another person we must be willing to be influenced. 3. When we are open we give people room to release their fixed positions and consider alternatives.

69. Seven Habits of Excellence Key Idea Summaries (contd ): 4. Seeking first to understand lets us act from a position of knowledge 5. By seeking to understand we gain influence in the relationship. 6. Seeking first to understand leads people to discover the third alternative.

70. Seven Habits of Excellence • Diagnose before you Prescribe 4 Autobiographical Responses : 1. Evaluate - either agree or disagree 2. Probe - ask questions 3. Advise - give counsel based on our experience 4. Interpret -explain peoples motives and behaviour

71. Stops Communication Encourages Communication •Judging •Superiority (Communicating Superiority in position,power, knowledge) •Certainty (Cocksure/closed-mind) •Controlling (ordering, imposing your ideas & beliefs or behaviour) •Indifference` •Describing •Equality (treating with respect) •Openness (What are your ideas…) •Asking questions (no pre-determined solution or method to impose) •Empathy

74. Seven Habits of Excellence • Understanding and Perception : Listening deeply help us understand the tremendous differences in perception. We begin to appreciate and impact these differences can have as people work together in interdependent situations

75. Differences in Perception • Factors influencing Perception • Cultural background • Experiences of Life • Educational Upbringing • Emotional Moods • Expectations CE2E2 = SEE

76. Factors Influencing Leadership Styles Personality of the leader His value system His confidence in his group His leadership inclination Personality of the group member Their need for independence Their desire for responsibility Their skills, etc Nature of the Task It’s importance and complexity It’s urgency Nature of the Environment Structure of the organization Outside pressures : social economic and political

77. Differences in Perception My Perception Willing to State His/Her Perception Willing to Listen Assertive • Goal-Oriented • Open to one’s own needs & goals Responsive • Relationship- oriented • Open to other’s needs/goals Empathetic Communication Seek first to understand then to be Understood

78. Seven Habits of Excellence Weeds Grow

79. Seven Habits of Excellence Flowers are cultivated

81. Seven Habits of Excellence SYNERGISE The Habit of Creative Co-operation • Value the differences Key Idea Summaries : 1. Synergy means one plus one equals three or more. 2. Synergy is a process that reveals the third alternative. 3. The way to create synergy is to support the context that supports it.

82. Seven Habits of Excellence Achieving the MISSION Building the TEAM Developing/ Motivating the INDIVIDUAL

83. Creating Commitment (Personal Morale) (Professional Morale) 1 Sense of Belonging 2 Sense of Pride & Excitement Confidence in Management/ Leadership

84. Levels of Communication Trust Synergistic(Win/Win) Respectful(Compromise) Defensive(Win/Lose or Lose/Win) Cooperation High Low Low High

85. Seven Habits of Excellence Team Team Spirit /teamwork Task- Mission For a common purpose/Good Working Together Relationships

86. SEVEN HABITS OF EXCELLENCE Acquiring skill is to learn to bring your behaviour in line with your intentions.

88. Seven Habits of Excellence • SHARPEN THE SAW • Principles of Balanced Self Renewal The human Physical person is a ___ being Spiritual Being Intellectual Socio- emotional

89. Seven Habits of Excellence Balanced Self Renewal is along 4 Dimension 2. Intellectual ( need to learn ) 3. Socio-emotional ( need to learn ) 4. Spiritual ( need to find meaning and leave a legacy ) 1. Physical ( need to live )

90. Seven Habits of Excellence • 1. Physical ( need to live ) - -Regular physical exercise - 20-25 min, brisk walk daily. - EATING the right KIND and AMOUNT of food. - Eating at REGULAR times/ good eating habits/ low salt. - Periodic Medical Check up, Sufficient Rest & Recreation. - Maintain a healthy body weight. - Learn and practice self relaxation techniques regularly. - Hobbies, Holidays, Time outs, etc.

91. Seven Habits of Excellence • 2. Intellectual ( need to learn ) - Read books, Do puzzles, Write creatively, Write a personal diary /journal ( thoughts and feelings ) - Study, Learn, Be Knowledgeable about changes taking place around you. - Be upto date in political, social and economic changes - Constant and continuous updating of existing knowledge in field of work

92. Seven Habits of Excellence 3. Socio-emotional ( need to learn ) - Daily private victory , be proactive, Put First things first, daily Public Victory. - Make Emotional Bank account deposits - Regular Pair time, family time - Use Visualisation to practice succeeding in anxiety producing situations

93. Seven Habits of Excellence 4. Spiritual ( need to find meaning and need to leave a legacy ) - Clarifying Values, Discovering a mission - Writing - Editing our Personal Mission Statement - Clarifying our Roles and Goals - Organising our weekly time. - Daily Scripture Time - Read, Reflect, Pray, Listen to God - Read Biographies, Spiritual Values in Action

94. Seven Habits of Excellence The Upward Spiral of Excellence Learn Do Commit Learn Commit Do

95. Interdependence Seek First to understand then to be 1 Be PUBLIC VICTORY Think Win- Win Independenc Proactive 2 PRIVATE VICTORY Begin with the end in mind 4 3 e Put First Things First understood 5 Synergize 6 7 Sharpen the Saw Dependence The Maturity Continuum The Seven Habits Paradigm

96. Effective Leadership • KNOWS Vision Intellectual Qualities the way & Vitality Mission Related Skills • SHOWS Involvement Psycho-social Qualities the way & Interaction People Related Skills • GOES Performance Personal Qualities the way & Persistence Effective-related skills

97. Shepherd ---> Sheep Transforming Leadership •Leadership is not so much the exercise of power, as the empowerment of people • Leadership is empowering people for achieving results

98. Factors determining success 15% 85% Professional/ technical Training or skills Personal Qualities

99. Effective Leadership is • Earned HONESTY - Credibility GENUINE COMPETENT FORWARD LOOKING POSITIVE & ENTHUSIASTIC » • Learned - • D sieslf c-meardnee d - Direction for people

100. Seven Habits of Excellence Dead or Alive, it is in your hands

7 habits of highly effective people

7 habits of highly effective people

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