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Designing the Learning Ecosystem of the Future
ASU GSV Workshop
April 17, 2018
hello!
(are you ready to design a bright new
education future for working learners?)
2
WHAT IF?
What if a platform-based business
became the model to generate a
new educational ecosystem for
working learners?
3
WHAT IF?
What would those platform
models look like?
4
WHAT IF?
What design might succeed in opening
up and connecting learners to the
most relevant or new sources of
educational experience?
5
WHAT IF?
What designs might advise users
on actions to increase their value
in the workplace?
6
WHAT IF?
What exists or needs to exist for a
platform model and new learning
ecosystem to succeed?
7
The rise of platforms
What is a platform-based business model?
9
“A platform is a business based on enabling value-creating
interactions between external producers and consumers.
The platform provides an open, participative infrastructure
for these interactions and sets governance conditions for
them. The platform’s purpose is to consummate matches
among users and facilitate the exchange of goods, services,
or some sort of social currency, thus enabling meaningful
value exchanges between all participants.”
Platform model design requires a shift in mindset
10
FROM TO
What can be owned What can be connected
What can be optimized What drives participation
and interaction
How to grow value
of a customer
How to expand the ecosystem
and its network effects
Platform model design requires a shift in mindset
11
FROM TO
What can be owned What can be connected
What can be optimized What drives participation
and interaction
How to grow value
of a customer
How to expand the ecosystem
and its network effects
Platform model design requires a shift in mindset
12
FROM TO
What can be owned What can be connected
What can be optimized What drives participation
and interaction
How to grow value
of a customer
How to expand the ecosystem
and its network effects
Platform model design requires a shift in mindset
13
David Sacks’ napkin sketch of Uber’s virtuous cycle.
What platforms are not
14
•  Platforms are not “linear businesses.”
•  Platforms are not technology.
15
Network effects: value created for all
participants
Core transactions: key transaction
that matches that connect consumers
and producers over and over again
Producers: those who create the
offerings
Consumers: thosein this case, our
one constant—Working Learners
Partners: those who provide
technology or enabling tools, additional
roles and resources
Owners: the controllers, own vision
and set rules for who can participate
and how
Getting started: platform model building blocks
Airbnb
Travel like
a local
Own
home
16
Network effects, the value created for
all participants
Core transactions, the key transaction
that defines the type of platform and
matches that connect consumers and
producers over and over again
Producers: those who create the
offerings
Consumers, in this case, our one
constant—Working Learners
Partners: those who provide
technology or enabling tools,
additional roles and resources
Owners: the controllers, own vision
and set rules for who can participate
and how
Getting started: platform model building blocks
Insurance Marketing
Dynamic
pricing
plug-in
Airbnb
Travel like
a local
Own
home
Network effects, the value created for
all participants
Core transactions: the key
transaction matches that connect
consumers and producers over and
over again
Producers: those who supply or
create the offerings
Consumers: in this case, our one
constant—Working Learners
Partners: those who provide
technology or enabling tools, additional
roles and resources
Owners: the controllers, own vision
and set rules for who can participate
and how
17
Getting started: platform model building blocks
Airbnb
Travel like
a local
Own
home
Insurance Marketing
Dynamic
pricing
plug-in
Travelers Property
owners
Listings
and
bookings
Network effects: the value
created for all participants
Core transactions: the key
transaction matches that connect
consumers and producers over and
over again
Producers: those who supply or
create the offerings
Consumers: in this case, our one
constant—Working Learners
Partners: those who provide
technology or enabling tools, additional
roles and resources
Owners: the controllers, own vision
and set rules for who can participate
and how
18
Getting started: platform model building blocks
Airbnb
Travel like
a local
Own
home
Insurance Marketing
Dynamic
pricing
plug-in
Travelers Property
owners
Listings
and
bookings
Varied
selection and
pricing
Adjacent
“local
experiences”
Discrimination
Same basic structure inspires different core interactions
19
EXCHANGES MAKERNETWORKS
INSPIRATION: Same basic structure, different core interactions
20
EXCHANGES MAKERNETWORKS
LEARNING
SOURCES: Applico,
You’re up!
21
Step 1: Brainstorm and Map (about 30 minutes)
22
FOUNDERS
What platform design will help
working learners harness
education throughout their
working lives?
•  Start from anywhere
•  Brainstorm model ideas from
your starting point
•  Represent one to pitch using
the model canvas
MENTORS
What exists or needs to exist for a
platform model and new learning
ecosystem to succeed?
•  Map existing entities, tools
and resources on the model
canvas, identify voids
•  Think about unusual suspects
•  Brainstorm new and relevant
platform additions
THINK BIG AND BOLD! THINK EXPANSIVELY!
Step 2: Refine and et ready to pitch (about 20 minutes)
23
PAIR UP INTO FOUNDER AND MENTOR TEAMS
•  Founders, walk the mentors through your model design
•  Mentors, offer feedback for refining the model based
on your mapping of the ecosystem
•  Together, refine the model and create your pitch
POSTPONE JUDGEMENT!
Use WHAT IF? to REFINE, COMBINE, or EXTEND
the model idea.
Step 3: Get ready to pitch (about 10-15 minutes)
24
THE STORY TEMPLATE
•  Give your platform canvas a title and tagline
•  Who is the working learner you are serving?
•  What’s the core transaction?
•  How do you build positive network effects?
ENGAGE US IN YOUR MODEL!
The Pitch
25
Cast your vote!
26
WHICH MODEL WOULD
YOU PUT YOUR
MONEY ON FOR BEST
ROI?
WHICH MODEL WOULD
IS YOUR FAVORITE
BECAUSE OF/DESPITE
ITS FLAWS?
ASU GSV Workshop
April 17, 2018 Delivered by
Thank you!

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Designing learning ecosystem of the future

  • 1. Designing the Learning Ecosystem of the Future ASU GSV Workshop April 17, 2018
  • 2. hello! (are you ready to design a bright new education future for working learners?) 2
  • 3. WHAT IF? What if a platform-based business became the model to generate a new educational ecosystem for working learners? 3
  • 4. WHAT IF? What would those platform models look like? 4
  • 5. WHAT IF? What design might succeed in opening up and connecting learners to the most relevant or new sources of educational experience? 5
  • 6. WHAT IF? What designs might advise users on actions to increase their value in the workplace? 6
  • 7. WHAT IF? What exists or needs to exist for a platform model and new learning ecosystem to succeed? 7
  • 8. The rise of platforms
  • 9. What is a platform-based business model? 9 “A platform is a business based on enabling value-creating interactions between external producers and consumers. The platform provides an open, participative infrastructure for these interactions and sets governance conditions for them. The platform’s purpose is to consummate matches among users and facilitate the exchange of goods, services, or some sort of social currency, thus enabling meaningful value exchanges between all participants.”
  • 10. Platform model design requires a shift in mindset 10 FROM TO What can be owned What can be connected What can be optimized What drives participation and interaction How to grow value of a customer How to expand the ecosystem and its network effects
  • 11. Platform model design requires a shift in mindset 11 FROM TO What can be owned What can be connected What can be optimized What drives participation and interaction How to grow value of a customer How to expand the ecosystem and its network effects
  • 12. Platform model design requires a shift in mindset 12 FROM TO What can be owned What can be connected What can be optimized What drives participation and interaction How to grow value of a customer How to expand the ecosystem and its network effects
  • 13. Platform model design requires a shift in mindset 13 David Sacks’ napkin sketch of Uber’s virtuous cycle.
  • 14. What platforms are not 14 •  Platforms are not “linear businesses.” •  Platforms are not technology.
  • 15. 15 Network effects: value created for all participants Core transactions: key transaction that matches that connect consumers and producers over and over again Producers: those who create the offerings Consumers: thosein this case, our one constant—Working Learners Partners: those who provide technology or enabling tools, additional roles and resources Owners: the controllers, own vision and set rules for who can participate and how Getting started: platform model building blocks Airbnb Travel like a local Own home
  • 16. 16 Network effects, the value created for all participants Core transactions, the key transaction that defines the type of platform and matches that connect consumers and producers over and over again Producers: those who create the offerings Consumers, in this case, our one constant—Working Learners Partners: those who provide technology or enabling tools, additional roles and resources Owners: the controllers, own vision and set rules for who can participate and how Getting started: platform model building blocks Insurance Marketing Dynamic pricing plug-in Airbnb Travel like a local Own home
  • 17. Network effects, the value created for all participants Core transactions: the key transaction matches that connect consumers and producers over and over again Producers: those who supply or create the offerings Consumers: in this case, our one constant—Working Learners Partners: those who provide technology or enabling tools, additional roles and resources Owners: the controllers, own vision and set rules for who can participate and how 17 Getting started: platform model building blocks Airbnb Travel like a local Own home Insurance Marketing Dynamic pricing plug-in Travelers Property owners Listings and bookings
  • 18. Network effects: the value created for all participants Core transactions: the key transaction matches that connect consumers and producers over and over again Producers: those who supply or create the offerings Consumers: in this case, our one constant—Working Learners Partners: those who provide technology or enabling tools, additional roles and resources Owners: the controllers, own vision and set rules for who can participate and how 18 Getting started: platform model building blocks Airbnb Travel like a local Own home Insurance Marketing Dynamic pricing plug-in Travelers Property owners Listings and bookings Varied selection and pricing Adjacent “local experiences” Discrimination
  • 19. Same basic structure inspires different core interactions 19 EXCHANGES MAKERNETWORKS
  • 20. INSPIRATION: Same basic structure, different core interactions 20 EXCHANGES MAKERNETWORKS LEARNING SOURCES: Applico,
  • 22. Step 1: Brainstorm and Map (about 30 minutes) 22 FOUNDERS What platform design will help working learners harness education throughout their working lives? •  Start from anywhere •  Brainstorm model ideas from your starting point •  Represent one to pitch using the model canvas MENTORS What exists or needs to exist for a platform model and new learning ecosystem to succeed? •  Map existing entities, tools and resources on the model canvas, identify voids •  Think about unusual suspects •  Brainstorm new and relevant platform additions THINK BIG AND BOLD! THINK EXPANSIVELY!
  • 23. Step 2: Refine and et ready to pitch (about 20 minutes) 23 PAIR UP INTO FOUNDER AND MENTOR TEAMS •  Founders, walk the mentors through your model design •  Mentors, offer feedback for refining the model based on your mapping of the ecosystem •  Together, refine the model and create your pitch POSTPONE JUDGEMENT! Use WHAT IF? to REFINE, COMBINE, or EXTEND the model idea.
  • 24. Step 3: Get ready to pitch (about 10-15 minutes) 24 THE STORY TEMPLATE •  Give your platform canvas a title and tagline •  Who is the working learner you are serving? •  What’s the core transaction? •  How do you build positive network effects? ENGAGE US IN YOUR MODEL!
  • 26. Cast your vote! 26 WHICH MODEL WOULD YOU PUT YOUR MONEY ON FOR BEST ROI? WHICH MODEL WOULD IS YOUR FAVORITE BECAUSE OF/DESPITE ITS FLAWS?
  • 27. ASU GSV Workshop April 17, 2018 Delivered by Thank you!