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November 18, 2009  Voice of the Customer:  Networx Transition, and Beyond   Sonny Bhagowalia, CIO, Department of Interior  Karl Krumbholz, Director of Network Services, GSA ITS Mike Brown, Executive Director, IT Services Office, DHS Mike Ponti, Director, Strategic Resources Planning, ASD/NII, DoD
GSA ITS Portfolio IT Schedule Programs ------------------------------ Providing Federal, State, and Local customers with direct order and delivery of leading-edge, high-quality commercial information technology products, software and services Governmentwide Acquisition Contracts (GWACs) -------------------------  Fully competed Indefinite Delivery Indefinite Quantity (IDIQ) contracts enabling the purchase of a partial or total Information Technology (IT) services-based solutions worldwide   Network Services -------------------------- Flexible customer access worldwide to the full-suite of commercial telecommunications  and networking solutions Integrated Technology Services (ITS) Delivering leading-edge information technology solutions  to enable Great Government Through Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],K
Networx 50 Services – Secure IP-Based Architecture K Mgmt & App Services MPLS or Equivalent λ  Network (Optical Wavelength Service) Physical Network (includes Dark Fiber) POP POP Switched Voice Private Line Wireline  Connectivity PSTN Internet Wireless and Satellite Connectivity Billing OSS Inventory Mgmt Program Mgmt Customer Service Service Ordering Service Mgmt Training Hosting Design & Eng’g Unified Messaging Collaboration Spt Cust Contact Call Ctr Video Teleconf Conferencing Storage Managed Ntwk Teleworking IPv4/IPv6 Combined VOIP Converged IP IP Video Transport Layer 3  Transport Layer 2  Transport Frame Relay ATM SONET Ethernet Toll Free Ckt Switched Data ,[object Object],[object Object],[object Object],L2 Edge IP Edge VPN Edge IP Tel L2 Edge IP Edge VPN Edge IP Tel Security Services Secure Managed Email Managed E Auth Intrusion Detection Vulnerability Scan Anti-Virus Mgmt Managed Firewall Incident Response Managed Tiered
Networx Scope of Capabilities Carrier WAN Network (GSA offering unique to Networx) ,[object Object],[object Object],[object Object],[object Object],[object Object],Government METRO/Base Network ,[object Object],[object Object],[object Object],[object Object],[object Object],Access Network Building Infrastructure Network Data Center Network Data Center Secure Gateway Development Environment Application Test Application Build Load Network Operations Center (NOC) Security Operations Center (SOC) Enterprise End-to-End Services K Desktop Configuration Desktop Configuration
GSA Network Services Activities   “The Voice of the Customer”  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],K
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New Interagency Management Council (IMC)  S
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New Interagency Management Council (IMC) S
Transition “Challenges” Exist ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],S
Nevertheless…we must get it done ,[object Object],[object Object],[object Object],[object Object],S
Transition Timeline:  42 months  + 12 months Continuity of Service = 54 months Continuity of Service 20  months remaining K (Final extension from Jan and Apr 10)
Overall Agency Transition Progress   (10/29/09) Known SOWs Known FOs Disconnects Networx $ Value 38% Remaining 52% Remaining 3,444,557 Remains 26% In Progress 31.8% Disconnected 96.0%   FTS 2001 Revenue  Remains 36% Completed 48% Completed 4.0% Total: 143 Total: 383 Total: 5,047,794 Total: $1.1B K
Actions ,[object Object],[object Object],[object Object],[object Object],[object Object],S
Actions,  continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],K
Agency Perspective ,[object Object],[object Object],[object Object],[object Object]
Questions?

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AFFIRM Network panel slides

  • 1. November 18, 2009 Voice of the Customer: Networx Transition, and Beyond Sonny Bhagowalia, CIO, Department of Interior Karl Krumbholz, Director of Network Services, GSA ITS Mike Brown, Executive Director, IT Services Office, DHS Mike Ponti, Director, Strategic Resources Planning, ASD/NII, DoD
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  • 10. Transition Timeline: 42 months + 12 months Continuity of Service = 54 months Continuity of Service 20 months remaining K (Final extension from Jan and Apr 10)
  • 11. Overall Agency Transition Progress (10/29/09) Known SOWs Known FOs Disconnects Networx $ Value 38% Remaining 52% Remaining 3,444,557 Remains 26% In Progress 31.8% Disconnected 96.0% FTS 2001 Revenue Remains 36% Completed 48% Completed 4.0% Total: 143 Total: 383 Total: 5,047,794 Total: $1.1B K
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Notas do Editor

  1. ITS has a strong telecom and IT solutions portfolio that includes Governmentwide Acquisition Contracts, IT Schedule Programs, Strategic Solutions, as well as Network Services Programs. ITS actively works with GSA’s industry partners and customers to ensure the array of IT solutions and telecommunications offerings remain relevant in support of your agencies' important broad-ranging missions. In addition, ITS includes the service delivery roles and responsibilities for all Network Services product and service offerings. Collectively, these programs enable agencies to meet your voice, data, and video telecommunications needs at better prices than you could obtain individually while reducing potentially duplicative customer acquisition efforts, allowing you to focus your increasingly limited resources on your core missions.
  2. In order to provide Agency’s Network convergence the Networx program has to converge as well - solutions are moving towards IP-centric services on a shared infrastructure delivery model Where all Agencies services including legacy wireline services such as voice, FRS, ATMS, SONETS as well as wireless services connect to the same infrastructure, an IP/MPLS backbone Improving emergency planning and providing COOP capabilities while simplifying ordering, billing and management processes GSA is used this new shared, simplified, model to build the Networx Program