1. November 18, 2009 Voice of the Customer: Networx Transition, and Beyond Sonny Bhagowalia, CIO, Department of Interior Karl Krumbholz, Director of Network Services, GSA ITS Mike Brown, Executive Director, IT Services Office, DHS Mike Ponti, Director, Strategic Resources Planning, ASD/NII, DoD
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10. Transition Timeline: 42 months + 12 months Continuity of Service = 54 months Continuity of Service 20 months remaining K (Final extension from Jan and Apr 10)
11. Overall Agency Transition Progress (10/29/09) Known SOWs Known FOs Disconnects Networx $ Value 38% Remaining 52% Remaining 3,444,557 Remains 26% In Progress 31.8% Disconnected 96.0% FTS 2001 Revenue Remains 36% Completed 48% Completed 4.0% Total: 143 Total: 383 Total: 5,047,794 Total: $1.1B K
ITS has a strong telecom and IT solutions portfolio that includes Governmentwide Acquisition Contracts, IT Schedule Programs, Strategic Solutions, as well as Network Services Programs. ITS actively works with GSA’s industry partners and customers to ensure the array of IT solutions and telecommunications offerings remain relevant in support of your agencies' important broad-ranging missions. In addition, ITS includes the service delivery roles and responsibilities for all Network Services product and service offerings. Collectively, these programs enable agencies to meet your voice, data, and video telecommunications needs at better prices than you could obtain individually while reducing potentially duplicative customer acquisition efforts, allowing you to focus your increasingly limited resources on your core missions.
In order to provide Agency’s Network convergence the Networx program has to converge as well - solutions are moving towards IP-centric services on a shared infrastructure delivery model Where all Agencies services including legacy wireline services such as voice, FRS, ATMS, SONETS as well as wireless services connect to the same infrastructure, an IP/MPLS backbone Improving emergency planning and providing COOP capabilities while simplifying ordering, billing and management processes GSA is used this new shared, simplified, model to build the Networx Program