1. Retail Expansion Management
Kiosko Company
Overview
Carl Ehlert
Business Development
Corporate Headquarters:
cehlert@kioskousa.com
36 Precision Dr
561-630-4828
North Springfield, VT 05150
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

2. Contents
Introduction and Foreword
Resources
Capabilities
REIT Relationships
Program Management
Services
Typical Services/Rates
Implementation Process
Experience
References
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

3. Introduction and Foreword
Introduction and foreword
Kiosko is a privately-owned, U.S.-based retail fixture and services company. Our team is comprised of a
world-class panel of designers, brand architects and engineers. This panel’s creative efforts are brought
to life by some of the industry’s most talented craftspeople- utilizing the latest in millwork, metal fabrication
and graphic production technology.
The Kiosko Difference- Our team recognizes that the worlds best fixtures would be substandard if not
correctly supported with exceptional logistics and client services.
1) Unmistakable Brand Protection and Declaration
2) High Performance Fixtures in a Real-World Environment
3) Scalable Designs that support Efficient, Cost-Effective Implementation
4) An Industry-leading, Full-Service End to End partner
These tenets are the foundation on which Kiosko consistently delivers outstanding results for our clients.
The Kiosko team is proud to bring our clients the power of experience that can only be achieved
through thousands of successful fixture implementations and rollouts. It is through our vast experience
that Kiosko can speak with a voice of authority on the apparent and on the subtle details that will ultimately
determine the success of a fixture partnership.
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

4. Resources
Resources
• Kiosko operates two high-tech manufacturing facilities in Vermont as well as satellite sales offices
in Florida and Massachusetts. Roughly half of our employees are dedicated to manufacturing
while the balance provide administrative, engineering, logistics and project management services.
• Kiosko’s highly automated factory and extremely flexible workforce can accommodate and adapt to
varying production demands. We currently run one full time shift with added “flex shifts” as needed
to handle fluctuations in demand.
• Kiosko strives to manage all manufacturing activities internally to minimize our reliance on outside
vendors. Powder coating metal and cutting/preparing natural stone surfaces are outsourced
locally.
• Kiosko’s core production staff has an average tenure with the company of 7 years. Kiosko has
maintained its competitive edge through heavy and ongoing investment in modern, computer-
controlled processing equipment.
• Kiosko manages the relationship between our client, the landlord and service providers to
orchestrate a highly-efficient rollout. Our service team works with a proven process to keep all
parties informed on dates, times and logistics.
• Kiosko utilizes a thoroughly vetted, highly-trained national vendor network of trucking companies
and tradesmen. Because of our long standing and ongoing relationship with our contractor
network, Kiosko can respond quickly and efficiently to needs in the field.
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

5. Capabilities
Capabilities
• Finishes – the vast majority of Kiosko’s fixtures are constructed of laminates. When designed and
applied properly, laminate fixtures deliver optimum flexibility and peak value for our clients.
Laminates may include thermoformed materials, plastic laminates or real-wood veneers.
• Granite and solid surface tops – (two totally different materials). Granite is a natural stone product
that requires special tools and craftsmanship to cut and prepare. Stone work is outsourced to NBC
Solid Surfaces in Springfield VT. We handle all other solid surface processing and finishing internally.
• Metal fabrication – Kiosko fabricates our own metal components including support posts, overhead
structures and a variety of trims and fascias.
• Class A treated lumber, Veneer Core Plywood, MDF, and Industrial Particle Core – These are the
typical sub straights on which our high-quality laminates are applied.
• Fire-rate board material – Kiosko utilizes fire-rated board material when required by landlord or
municipalities. Fire-rate board material is designed to slow flame-spread in the event of a fire.
• Glass – Kiosko utilizes various types of glass to support our designs including tempered, safety,
etched, rolled/bent and laminated glass.
• Epoxy Finishes, Powder Coatings, and general painting. – Kiosko has a finish line that allows us to
apply many different spray finishes, lacquers and epoxies.
• UL Certified facility – Kiosko is a UL Certified facility and with this designation our fixtures will be
developed to meet electrical codes throughout the US.
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

6. REIT Relationships
REIT Relationships
Kiosko has extensive experience and deep relationships with all major U.S. REIT’s. Our Project
Management division maintains close working relationships with key national, regional and local
tenant coordination teams which serves to facilitate fixture approvals efficiently.
*SIMON Property Group retained Kiosko to develop their kiosk criteria based on our experience in and knowledge of their centers
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

7. Program Management
Program Management
Kiosko’s advanced order management system creates “data collection control checks” that enable us to
proactively monitor the variables that impact an on-time roll-out. This information broadly describes the flow
of information through our operational process.
• Ordering of Product - When a signed order is received by Kiosko it is converted to a live “work order”, which triggers materials
procurement, machine scheduling, shipping logistics and installation scheduling. Since installation scheduling often dictates
preceding processes, Kiosko devised a system that continually adjusts the time line based on the final deliver and install date.
• Scheduling of Production: - Machining and final assembly schedules are established based on procurement lead times and are
managed by our MRP system. Out side of the MRP system our Project Managers are continually managing and firming the
shipping and installation schedules and relaying that information back to the MRP system electronically.
• Shipping: On a daily basis, Kiosko’s shipping department adjusts logistics for our clients to achieve the most efficient delivery
possible. This involves coordinating multiple venues with multiple installation crews across the country at prescribed intervals.
• Installation: Kiosko’s project management group schedules installations ensuring that all paperwork is in-place and that the
installation remains on-schedule with the shared timeline.
• Invoicing: Once the fixture is delivered and we have confirmed a successful installation, Kiosko’s Project Managers change the
status of a respective order which automatically notifies the accounting group to invoice a job based on the specific terms
related to that job.
• Reporting: Kiosko aggregates a weekly reporting package that compiles material order statuses, production, scheduling and
shipping logistics forecasts. This reporting package monitors defects and compiles other data analyzing Kiosko’s materials
management and quality performance. These internal reports help us manage the implementation of your project from
inception to installation.
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

8. Services
Services
Intelligent Design and Engineering- Upon request, Kiosko will evaluate current fixtures for durability,
functionality, ease of implementation and service, then delivering a report on potential enhancements.
Quality Manufacturing Service- Kiosko’s prototyping and mainline manufacturing facilities are staffed with
exceptionally dedicated, highly skilled craftspeople utilizing the latest processing equipment, insuring that we
deliver exceptional, consistent results.
Stocking Programs- Kiosko provides advanced fixture stocking programs, designed to optimize inventory
and shorten lead-times through sophisticated, automated inventory-forecasting and management systems.
Comprehensive Logistics Management- From scheduling and routing of fixture distribution to highly-
trained, skilled installation teams, your fixtures receive first-class attention inside and outside our facilities.
Leasehold Improvements- We appreciate that minimizing the number of contacts and contractors will
simplify your expansion efforts. As such, Kiosko offers basic leasehold improvements including existing kiosk
removal, site cleaning and preparation.
Beyond the Fixtures- Kiosko’s services extend beyond the fixtures that we manufacture for you. Our
systems enable the Kiosko team to efficiently manage your ancillary, critical non-fixture inventory.
Maintenance Programs- Kiosko’s service division offers preventative and reactive maintenance programs,
designed to keep your stores’ aesthetic and functional attributes in proper order at all times.
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

9. Experience
Relevant Projects and Expertise
Kiosko’s expertise centers around our understanding of what it takes to implement an effective fixture
program, specifically in a mall environment- We appreciate the critical nature of the relationships between
the property owner/manager, tenant, municipality, and service vendors. Kiosko’s partners rely on us to
perform their full scope of work including design, engineering, manufacturing, project management,
inventory management, logistics, installation, graphics and maintenance programs.
Kiosko proudly serves these and many other leading franchise companies:
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com

10. References
References:
The Mobile Solution- Kiosko has been The Mobile Solutions’ exclusive kiosk partner for the past four
years with hundreds of successful kiosk installations on record throughout the US.
Contact: Bob Ryan, National Operations Manager 858-344-5554 - bryan@tmsmail.net
Ben & Jerry’s Homemade- Kiosko developed high-quality, modular kiosk and in-line fixture packages for
Ben & Jerry’s that have been installed in numerous sites throughout the US.
Contact: Mike Andrus, Construction Manager 801-253-4443 - mike.andrus@benjerry.com
PostNet- Kiosko was retained by PostNet to develop a top-quality, modular store package that reinforces
the PostNet brand while streamlining the implementation process. To date, Kiosko has opened three-
dozen stores with PostNet in the US, Central America and Australia.
Contact: Chad Gilbertson, Director of Store Design/Installation 720-240-5711 - chadg@postnet.com
Bruegger’s Bagels- Kiosko began working with Bruegger’s early in 2007. We created a turn-key
modular store package that delivers exceptional quality and highly efficient installation.
Contact: John Wadhams, V.P. of Real Estate 802-652-9284 - jwadhams@brueggers.com
Kiosko, Inc. • Toll Free: 866-KKIOSKO • sales@kioskousa.com