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Tangerine Concepts
Corporation:
MasterCard MyCard
Eric Finley           Chris Conery
Dora Du               Jack Hodapp
Mehmet Orgut          Turgut Engin Ozoguz
Deniz Can Hekimoglu
Agenda
Problem

Strategic Analysis


Quantitative Analysis

SWOT Analysis

Decision
Problem
 • Objective
   • Expand Tangarine’s influence within market

   • Find consumer segment with greatest consumer need

   • Build on Tangarine’s growing relationship with it’s
     current an future merchants

   • Successfully advertise MyCard to a growing market
Problem Statement


 What distribution strategy can be used for
  MyCard to penetrate the appropriate
    market segment without harming
     Tangerine’s brand recognition?
Situational
analysis
Situational Analysis
                     Market Segments
Segments                                     Factual Information
No Credit History                    235 824 immigrants in 2004
                                      Students (Post/Secondary)

Poor Credit                           $39 billion credit card debt
                                                 11% increase/yr.
                                                  2 million people

Money Transfer                               Competitive market

Misc. Activities                                Online shopping
Situational Analysis
 Controllable factors
 Price of Card
 Advertising Streams- $880,000


  Type of Advertising   Exposure              Costs

  Rogers TV Listing     336 30-second spots   $350,000
  Channel
  Transit shelter       Large panels          $530,000
Situational Analysis
Strategies/Distribution Method
Situational Analysis
      Uncontrollable Variables

      Competition- Visa Products
Product         Features
Pre-Paid Gift   Range: $25 - $500
                2 outlets: Citizens Bank, Vicinity Bank
                $2 loading fee, $0.50 - 0.75 inquiry fee

Travel Card     Range: $250 - $9000
                Only available through CAA, select ATM
                $7.95 (members), $10.95 (non-members)
                $3 withdrawal fee, $0.75 inquiry fee
Situational Analysis
Uncontrollable Variables

Competition- Retailor Gift Cards

 53% of Canada’s 80 largest – 2003

 Increased usage in gift cards, 68% - 2004

 Reload, no expiration
Situational Analysis
Uncontrollable Variables

Competition- Other
Interac Transfers- Email, Canadian Bank

PayPal- Secure online payments, debit or credit

Unsecured Credit- covers Fraud over $50

Secured Credit Cards
Quantitative
Analysis
1st Distribution Method

Load fee: $2.95

• $0.95 deduction to retailer
• 2% deduction to MasterCard
• $2.95-$0.95
• =$2 without calculating
  deduction to MasterCard
1st Distribution Method
Initial Signup : $39.95

• $3.995 deduction to MasterCard
• $12 deduction to retailer
• Assumption: All purchases will be
  distributed uniformly, this will lead us
  to $40 deficit.

• $39.95-$3.995-$40-$12
• =$-16.045
1st Distribution Method
Monthly Fee:$5.95

• 6 months: $35.7

Fixed cost: $ 880,000 (Advertisement for 6
months)


Contribution Margin: $35.7-$16.045 = $19.655

• With a rough calculation: $880000/$19.655



= 44773 consumers
1stofDistribution Method
Number People in Targeted
Segment: 2 Million
• 2/31 Million People= 0.064 (Proportion of the
  segments to whole country)

• 6 Million*0.064= 384,000 people fitting the
  segment, in Golden Horseshoe Area

• 44,753/ 384,000


MARKET SHARE= 11.6% for
Break Even
Swot Analysis


Strengths:
1-Convenient            Weaknesses:
2-Secure                1-Price
3-Online                2-Niche market
transactions            3-Unqualified salesman
4-Money Transfers


Opportunities:          Threats:
1-Immigrants            1-High rivalry
2-Students (above 16)   2-Emerging technology
3-Growing debt levels   3-Not really competitive
                        advantage
Decision
Considering…
 Market Share
 Competition
 Pricing Strategy




      Not to launch MyCard
Questions
Appendix
 The segments will be directed towards those who have no credit and poor credit ratings, as they will be only groups that are willing to
  pay to have the advantages of a MasterCard MyCard.
   There are 2 million out of 31 million Canadians in these segments.
   2,000,000/31,000,000 = 0.064
   6.4% is the population proportion targeted for MyCard. Using this proportion, we will find the segments targeted in the Goldenhorshoe
   area. We will assume that the population of the Golden Horshoe area is ⅕ of Canada’s total population, making the population of the
   Goldenhorshoe 6 million. To find segments in this area, 0.064 will be multiplied by 6 million which will give us 384,000 people.
   Load fee is $2.95, $.95 will be deducted to the retailer and 2% of total deposited on the MyCard will be deducted and allocated to
   MasterCard. So as a result, if we call y the total amount deposited on the MyCard we obtain this function:
   Load Fee = $2.95
   Deduction to Retailer = .95
   Deduction to Mastercard = 0.02y
   =2-0.02y

   Initial Signup = $39.95
   Deduction to MasterCard = $3.995
   Deduction to retailer = $12
   We have assumed that all people who will purchase this product will buy them from retailer in an uniform distribution. In other words,
   we have made the assumption that cards sold will be strongly correlated to the number of stores that retailer have. That has lead us to
   the extra $40 expenditure towards retailers.
   39.95-3.995-40-12
   =$-16.045
   We conclude here that this will cause a deficit of $16.05
   Monthly Fee:5.95
   Considering the 6 month Advertising Campaign, we will multiply the monthly maintenance fee by the total number of months.
   (5.95)(6)=35.7
   For the contribution margin, we need to calculate revenue-variable costs. This has been done separately for each part of the case.
   We will then add them up.
   35.7-16.045=18.955
   contribution margin = 18.955
   Using a rough calculation which include fixed costs divided by contribution margin, exclude revenue that can be generated from load
   fee. This will provide us with the number of consumers that will help us determine our break-even analysis.
   880000/(35.7-16.045)
   880000/18.955
   =44773 consumers needed for break-even.
   Now we will need to define the market share. This will be done by dividing 44773 consumer by 384,000.
   44773/384000=.116
   11.6% is the market share needed to break-even.

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Tangerine concepts

  • 1. Tangerine Concepts Corporation: MasterCard MyCard Eric Finley Chris Conery Dora Du Jack Hodapp Mehmet Orgut Turgut Engin Ozoguz Deniz Can Hekimoglu
  • 3. Problem • Objective • Expand Tangarine’s influence within market • Find consumer segment with greatest consumer need • Build on Tangarine’s growing relationship with it’s current an future merchants • Successfully advertise MyCard to a growing market
  • 4. Problem Statement What distribution strategy can be used for MyCard to penetrate the appropriate market segment without harming Tangerine’s brand recognition?
  • 6. Situational Analysis Market Segments Segments Factual Information No Credit History 235 824 immigrants in 2004 Students (Post/Secondary) Poor Credit $39 billion credit card debt 11% increase/yr. 2 million people Money Transfer Competitive market Misc. Activities Online shopping
  • 7. Situational Analysis  Controllable factors  Price of Card  Advertising Streams- $880,000 Type of Advertising Exposure Costs Rogers TV Listing 336 30-second spots $350,000 Channel Transit shelter Large panels $530,000
  • 9. Situational Analysis Uncontrollable Variables Competition- Visa Products Product Features Pre-Paid Gift Range: $25 - $500 2 outlets: Citizens Bank, Vicinity Bank $2 loading fee, $0.50 - 0.75 inquiry fee Travel Card Range: $250 - $9000 Only available through CAA, select ATM $7.95 (members), $10.95 (non-members) $3 withdrawal fee, $0.75 inquiry fee
  • 10. Situational Analysis Uncontrollable Variables Competition- Retailor Gift Cards  53% of Canada’s 80 largest – 2003  Increased usage in gift cards, 68% - 2004  Reload, no expiration
  • 11. Situational Analysis Uncontrollable Variables Competition- Other Interac Transfers- Email, Canadian Bank PayPal- Secure online payments, debit or credit Unsecured Credit- covers Fraud over $50 Secured Credit Cards
  • 13.
  • 14. 1st Distribution Method Load fee: $2.95 • $0.95 deduction to retailer • 2% deduction to MasterCard • $2.95-$0.95 • =$2 without calculating deduction to MasterCard
  • 15. 1st Distribution Method Initial Signup : $39.95 • $3.995 deduction to MasterCard • $12 deduction to retailer • Assumption: All purchases will be distributed uniformly, this will lead us to $40 deficit. • $39.95-$3.995-$40-$12 • =$-16.045
  • 16. 1st Distribution Method Monthly Fee:$5.95 • 6 months: $35.7 Fixed cost: $ 880,000 (Advertisement for 6 months) Contribution Margin: $35.7-$16.045 = $19.655 • With a rough calculation: $880000/$19.655 = 44773 consumers
  • 17. 1stofDistribution Method Number People in Targeted Segment: 2 Million • 2/31 Million People= 0.064 (Proportion of the segments to whole country) • 6 Million*0.064= 384,000 people fitting the segment, in Golden Horseshoe Area • 44,753/ 384,000 MARKET SHARE= 11.6% for Break Even
  • 18. Swot Analysis Strengths: 1-Convenient Weaknesses: 2-Secure 1-Price 3-Online 2-Niche market transactions 3-Unqualified salesman 4-Money Transfers Opportunities: Threats: 1-Immigrants 1-High rivalry 2-Students (above 16) 2-Emerging technology 3-Growing debt levels 3-Not really competitive advantage
  • 19. Decision Considering…  Market Share  Competition  Pricing Strategy Not to launch MyCard
  • 22.  The segments will be directed towards those who have no credit and poor credit ratings, as they will be only groups that are willing to pay to have the advantages of a MasterCard MyCard. There are 2 million out of 31 million Canadians in these segments. 2,000,000/31,000,000 = 0.064 6.4% is the population proportion targeted for MyCard. Using this proportion, we will find the segments targeted in the Goldenhorshoe area. We will assume that the population of the Golden Horshoe area is ⅕ of Canada’s total population, making the population of the Goldenhorshoe 6 million. To find segments in this area, 0.064 will be multiplied by 6 million which will give us 384,000 people. Load fee is $2.95, $.95 will be deducted to the retailer and 2% of total deposited on the MyCard will be deducted and allocated to MasterCard. So as a result, if we call y the total amount deposited on the MyCard we obtain this function: Load Fee = $2.95 Deduction to Retailer = .95 Deduction to Mastercard = 0.02y =2-0.02y Initial Signup = $39.95 Deduction to MasterCard = $3.995 Deduction to retailer = $12 We have assumed that all people who will purchase this product will buy them from retailer in an uniform distribution. In other words, we have made the assumption that cards sold will be strongly correlated to the number of stores that retailer have. That has lead us to the extra $40 expenditure towards retailers. 39.95-3.995-40-12 =$-16.045 We conclude here that this will cause a deficit of $16.05 Monthly Fee:5.95 Considering the 6 month Advertising Campaign, we will multiply the monthly maintenance fee by the total number of months. (5.95)(6)=35.7 For the contribution margin, we need to calculate revenue-variable costs. This has been done separately for each part of the case. We will then add them up. 35.7-16.045=18.955 contribution margin = 18.955 Using a rough calculation which include fixed costs divided by contribution margin, exclude revenue that can be generated from load fee. This will provide us with the number of consumers that will help us determine our break-even analysis. 880000/(35.7-16.045) 880000/18.955 =44773 consumers needed for break-even. Now we will need to define the market share. This will be done by dividing 44773 consumer by 384,000. 44773/384000=.116 11.6% is the market share needed to break-even.

Editor's Notes

  1. Case 1assumption:people will deposit the average amount of moneyload fee:2.950.95 deduction to retailer0.02y deduction to mastercard=2-0.02yDon’t understand this number .98x-2.95=y? fee when depositted by credit card:0.035y0.95 deduction to retailer0.02y deduction to mastercard=0.015y-0.95initial signup : $39.953.995 deduction to mastercard$12 deduction to retailer and for the rest ,I assume that all people who will purchase this product will buy them from retailer in an uniform way. in other words, 20 perc of total card sales will be made in retailer whose owner has only one to five store 20 perc of that in retailer whose owner has more than 5 store and goes on that way.39.95-3.995-40-12=-16.045monthly fee:5.956 months: 35.7as a starting point  with a rough calculation:880000/(35.7-16.045)=44773 consumersbreakeven analysis: 880000/(35.7-16.045+2-0.02y) (I dont add credit card part since those  who have it are not in our segmentation)