Internet Governance of Open Government Data Workshop 303 Internet Governance Forum 22 October 2013 Bali, Indonesia Priyanthi Daluwatte (Remote Panellist) Registrar Northshore College of Business and Technology Sri Lanka

1. eDevelopment in Sri Lanka progress
towards building an Open
Government
- a case study from South Asia
Priyanthi Daluwatte (Remote Panellist)
Registrar
Northshore College of Business and Technology
Sri Lanka
IGF 2013,Bali

2. Facts about Sri Lanka
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An island in the Indian ocean
Population 20.3 million
Middle level income (HDI ranks 92)
Literacy rate 92.2%
IT literacy 40%
Network Readiness Index 69th position out of 144, (71 in
2012)
• Telephones per 100 persons (including cellular phones) 117
• Internet and e-mail 67.2 per 1,000 persons
Source:
Central Bank of Sri Lanka, Annual Report 2012 http://www.cbsl.gov.lk
World Economic Forum The Global Information Technology Report 2013
http://www3.weforum.org/docs/GITR/2013/GITR_OverallRankings_2013.pdf

3. ICT Initiatives by
Sri Lankan Government
• Sri Lanka first recognized the need for the development
of ICT through the National Computer Policy of 1983
• Computer and Information Technology Council of Sri
Lanka set up in 1984
• ICT Act was enacted in 2003
• The Information and Communication Technology Agency
of Sri Lanka established in 2003
• e-Sri Lanka Development Project launched in 2004
• Electronic Transaction Act 2006
• e-Government Policy approved by Cabinet in 2009

4. Initiatives by
Sri Lankan Government (contd)
• The e-Sri Lanka initiative uses ICT to develop the
economy of Sri Lanka, reduce poverty and improve the
quality of life of the people.
• This vision will be realized through the following
strategies
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ICT Policy
Leadership and Institutional Development Programme
Information Infrastructure
Re-engineering Government
ICT Human Resource Development
ICT Investment and Private Sector Development
e-Society

5. • Human Resource Capacity Building – government
employees to administer e-government services, basic
ICT education through the telecentres for rural youth,
trained pool of professionals, MBA programme on egovernance
• Formulation and adoption of a National ICT Policy, ICT
Action Plan and necessary Legal Framework
• Establish knowledge centers (Nenasalas) 722
established throughout the country which provides
affordable telecom services to the rural communities, ecitizen services, e-learning, IT literacy

6. Re-engineering the government
• Lanka Government Cloud is a community cloud and is
open only to Sri Lanka Government organizations
• Lanka Gate (Lanka Interoperability Exchange) and
Lanka Government Cloud have been developed to
facilitate Open Government and Open data
implementations
• Lanka Gate initiative for eServices (Online Payment
Services, Mobile Payment Services, SMS Services)
• Over 500 government entities are connected
• The government websites in 3 official languages
(inclusive of English)
Source:
www.icta.lk www.srilanka.lk www.gov.lk

7. Government Information Centre
• One of the most popular interventions by the government
to reach the public is the internationally acclaimed GIC
1919
• In operation for over 7 years
• A call centre which is operational on 14 hours x 7 days
• About 2,500 calls daily in Sinhala, Tamil or English
http://www.gic.gov.lk/gic/

9. Lanka Gate
• Lanka Gate will host the Country Portal, Mobile Portal,
associated e-Services
• A single window for government services
• Lanka Gate is provided with 20+ eServices.
- eRevenue License Issuance
- Issuance of Examination Certificates
- View Last Issued Vehicle Number
- On-line Water Bill Payments
- Viewing of EPF Account Balances
- Foreign Examination Results
- Reservoir Water Level Details
- Merchant Shipping Services
- Tea Price Enquiry

11. • Mobile Apps for
• Train schedules
• Fish prices

12. Under the Sri Lanka Gate, Open Data page is created and being further developed

13. Future Developments
• 2.0 of the e-Development Agenda as ‘Smart Sri Lanka’
• Version 1.0 e-Sri Lanka
“Moving beyond pure technology and focusing more on
innovation, transformation, entrepreneurship and
inclusion” - CEO of ICT Agency
• Smart Government
• Smart Jobs
• Smart People

14. Thank you
priyanthidaluwatte@yahoo.co.uk