Did you know that 74 percent of candidates continue to apply for jobs after accepting your offer? That means any delay on your company’s end—particularly during the background check process—can cost you valuable talent. And most delays are a sign of inefficiency.

1. 1/30/2018 © 2017 CareerBuilder
CBES Webinar
Mary Delaney, Chairman, CareerBuilder Employment Screening
Ben Goldberg, CEO, CareerBuilder Employment Screening

2. Quick Background (check)
2
Mary Delaney
Chairman, CareerBuilder
Employment Screening and
President, CB Onboarding
• Led Aurico through Acquisition by CareerBuilder
• Licensed Private Detective
• Recognized Background Screening Industry Expert
• Awarded HR Superstar – HRO Today
• Board Member NetForce Global
• MBA – Colorado State University
Ben Goldberg
CEO, CareerBuilder
Employment Screening
• Led Background Screening Acquisition
• Built CareerBuilder ATS, Consulting, and Screening
Businesses
• Appeared on CNN, FOX, CBS as employment expert
• Published in Harvard Business Review
• MBA Northwestern University’s Kellogg

3. 3
Agenda
• Challenges and Trends
• Evaluating Your Current Program
• Tips to Increase Performance
• About CBES
• What Now?
Please Ask Questions & We’ll Answer Throughout the Presentation!

4. © 20164
Client Investment for One New Hire
BACKGROUND
SCREENING
New Hire Start Date
SOURCING
RESUME SCREEN
PHONE SCREEN
1st INTERVIEW
FINAL INTERVIEW
OFFER
Time to hire
30-90
Days
(360)
(90)
(18)
(6)
(2)
(1.3)
(1.2)
(1)

5. 5
2017 CareerBuilder Survey: Employer’s Common Problems
Poor Candidate Experience
Slow Turnaround Time
Incomplete Verifications
Lack of Communication
Security & Data Protection
Cost / Price / Fees

6. 6
2017 CareerBuilder Survey: Candidate’s Common Problems
48% Unfavorable Employer View
74% Looking Post-Offer
38% Lost Due to Experience 71% Lack of Information
54% Overseas Concerns

7. Current Trends
7
Paperless &
Optimized
Candidate
Experience
Drug Testing &
Legal Marijuana
Social Media

8. Current Trends
8
Salary RestrictionsBan The Box

9. 1/30/2018 © 2017 CareerBuilder
Best Practices to Align with Current Trends
© 2017 CareerBuilder9

10.  Apply to your Company
 Apply to your Competition
 Complete your Background
Check Process
Evaluate Your Program
Through Your
Candidate’s Experience

11. © 2017 CareerBuilder11
Best Practice: Candidate Experience

12. 75%
Paper
Electronic
ATS
Best Practice: Automation

13. © 2017 CareerBuilder13
Best Practice: Customer & Candidate Service
Speed of Answer
First Meaningful Response
Quality of Response
One Call Resolution
Resolution Time
KPI

14. © 2017 CareerBuilder14
Best Practice: Trends and Marketplace Dynamics

15. 1/30/2018 © 2017 CareerBuilder
Best Practices in Maximizing Speed of
Delivery, Cost, and Quality
© 2017 CareerBuilder15

16. * Sample Data; result vary
by company, industry, etc.
Optimize Your Package by Position : Speed, Coverage, Cost
SPEED
3.5
3
2.5
2
1.5
1
0.5
0
RECORDS
14%
12%
10%
8%
6%
4%
2%
0
National Only
(7 Year)
National +
One County
(7 Year)
National +
All Counties
(7 Year)
National +
All Counties
(20 Year)
TURNAROUND TIME RECORDS
2017 Careerbuilder Employment Screening Study

17. * Sample Data; result vary by company, industry, etc.
KnowtheTurnaroundTime
2017 Careerbuilder Employment Screening Study

18. * Sample Data; result vary by company, industry, etc.
8%
22%
5%65%
Court Access Levels Court Controlled File Pulls Rural Open Access
KnowtheAccessStrategy
2017 Careerbuilder Employment Screening Study

19. NevadahasOptions
2017 Careerbuilder Employment Screening Study

20. Michigan:ClerkControl,Fees,&Speed
Statewide
vs.
Clerk Assisted County
2017 Careerbuilder Employment Screening Study

21. 85%
87%
91%
87%
85%
0.5 1 1.5 2 2.5 3 3.5 4
7 Years,
3 Employers
7 Years,
All Employers
10 Years,
All Employers
DAYS
2.7 Days
3 Days
3.5 Days
Verifications: Length Impact Time and Success Rate
% = Success Rate 2017 Careerbuilder Employment Screening Study

22. 1/30/2018 © 2017 CareerBuilder
Learn More About:
CareerBuilder Employment Screening
© 2017 CareerBuilder22

23. CareerBuilder Employment Screening: The Most Trusted Screening Provider
.
HRO Today #1 Winner
22% Faster!
90+% Verification Rate
Real Time Status
US Operations & Service
CareerBuilder Portfolio
2017, 2016, 2015, 2014, 2013, 2012

24. © 2018 CareerBuilder24
Key Pillars to Delivering a Winning Screening Program
Mobile Accessibility
iOS and Android mobile apps
designed for full access to
enroll and make changes
Transparent
Consultative
Partnership
Award
Winning
Customer and
Candidate
Service
Unmatched
Commitment
to
Compliance
Easy to Use,
Highly Flexible
and Secure
Technology
Job Done
Right
delivering
high quality
reports fast
Ability to Add
Value from
Source to
Hire

25. Learn more about Careerbuilder Employment Screening
25
- Customer Reviewer
Click the link to request more information about
CareerBuilder Employment Screening:
https://cb.com/2E7jT1E
25
Get a demo of CBES today!

26. 1/30/2018 © 2017 CareerBuilder
Q & A
Thank you!