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This file of HCA 340 Entire Course consists of:
HCA 340 Week 1 DQ 1 Leadership and Management in
Healthcare.doc
HCA 340 Week 1 DQ 2 Management and Motivation.doc
HCA 340 Week 2 DQ 1 Organizational Behavior and
Management.doc
HCA 340 Week 2 DQ 2 Strategic Planning.doc
HCA 340 Week 3 DQ 1 Health Insurance Benefits.doc
HCA 340 Week 3 DQ 2 Managing Financial Budgets.doc
HCA 340 Week 3 Final Project Outline Annotated
Bibliography.doc
HCA 340 Week 4 DQ 1 Managing Multidisciplinary
Professionals.doc
HCA 340 Week 4 DQ 2 Human Resources.doc
HCA 340 Week 4 S.W.O.T. (Strengths, Weaknesses,
Opportunities, Threats).doc
HCA 340 Week 5 DQ 1 Cultural Diversity in Healthcare.doc
HCA 340 Week 5 DQ 2 Healthcare Ethics Law.doc
HCA 340 Week 5 Final Project.doc
Health Care - General Health Care
Leadership and Management in Health Care . Compare and
contrast leadership roles and management responsibilities in
a non-health care setting with that of a health care
organization. In addition, present an overview of key
leadership traits fundamental for health care organizational
2. effectiveness, and discuss the essential functions of health
care managers. What does it take to be a “good” leader or
manager? What are the primary barriers and challenges
associated with health care leadership?
Management and Motivation . Discuss the overall
importance of motivation as it relates to management. What
are the benefits of having a fully motivated staff, and what
are the potential consequences of not having motivated
staff? What do contemporary theories tell us about the
significance of motivation as a function of employee needs,
extrinsic and intrinsic factors? How do we motivate across
generations? In your response, please be sure to identify and
address at least two theories.
Organizational Behavior and Management . Review the
following case study in your textbook, Prelude to a Medical
Error (pp. 416-417). Examine the application and answer
Discussion Question 1: "Identify and discuss examples of
preconceptions, assumptions, and mental models evident in
this scenario. What are the consequences of the ways these
health providers are thinking about the situation?" How
might you, as the healthcare administrator of this
organization, handle this situation and deal with each of the
participants?
Strategic Planning . Strategic planning is essential in the
sustainability of all healthcare organizations. Outline the
processes, or steps, involved in the strategic planning process
and continual monitoring of the internal and external
environment. Discuss how strategic planning is a dynamic,
verses linear, process.
Why is this important? What roles, if any, do quality and
information technology play in an organization's strategic
3. direction? Use one scholarly reference, cited according to
APA guidelines as outlined in the Ashford Writing Center, in
addition to the textbook
Health Insurance Benefits . Managers need to understand the
impact on the financial viability of a health service
organization for providing care to the uninsured or
underinsured. Review the following case scenario and answer
the discussion questions.
Joe Smith is a 27- year-old Caucasian male who works two
part-time jobs for two different construction companies. Joe
has been having dizzy spells off and on for the past two
months. While driving to work one day, he loses
consciousness and is involved in a motor vehicle accident. Joe
is admitted to your not-for-profit hospital with a broken leg
and multiple lacerations.
Managing Financial Budgets . Health care financial
management is complex and an effective health care
administrator must understand what makes up the
foundation to financial operations. This includes: health
insurance (private and social) and reimbursements, private
vs. not-for profit entities, costs and expenditures, capital,
materials management, and budgeting.
1. Outline and discuss the major categories of
reimbursements and costs in a health care organization. How
do they influence each other?
2. In addition, how do expenses and revenues affect the
specific types of budgets outlined?
Final Project Outline/Annotated Bibliography . Submit the
following to your instructor for review:
1. Identify the topic of your Final Project
a. Describe the issue, why it was selected, the perspective of
4. approach, and the scope of the paper.
2. Provide an outline of your project
a. The outline should include a heading for each section of
the Research Paper/PowerPoint Presentation (including one
for the thesis and the conclusion) as well as heading
descriptions. Subheadings should also be used with a
description of each subheading. These should demonstrate
that you have done significant research, evaluation, and
critical thinking on the
issues involved and should illustrate the strategies you would
incorporate and implement for the scenario you are creating.
3. Create an annotated bibliography
a. The annotated bibliography should contain at least five
scholarly sources that you intend to use in your project. Each
listing must include a paraphrased narrative of the actual
research study presented in the article and the studies used
should represent the most current research related to the
topic area.
Your outline and annotated bibliography must adhere to
proper APA style guidelines as outlined in the Ashford
Writing Center. You can also find samples of each in the
Ashford Writing Center, which is located under Learning
Resources in the left-hand navigation panel of your
classroom.
Managing Multidisciplinary Professionals . Dr. White ordered
an unusual dose of a medication for a patient. May
Patterson, RN, sees the order and believes it to be the wrong
dose. She is afraid to call Dr. White because he can be
abrasive at times. Nurse Patterson asks the charge nurse who
is not as familiar with the patient to call the doctor. The
charge nurse calls Dr. White. He insists that he knows what is
5. best for the patient and insists that the medication will be
given as written. The charge nurse calls you, the
administrator on call for the weekend, to resolve the issue.
1. What principles of effective teamwork have broken down?
2. How will you work to resolve the issue?
3. List and describe five potential strategies for conflict
resolution within this team.
a. What types of information will you need to collect to have
an intelligent conversation with this physician?
b. Who should be involved in this situation, and the
discussion with Dr. White, and why?
4. Which conflict resolution strategy is likely to be most
successful?
Respond to at least two of your classmates’ posts.
Human Resources . Human resources are an integral part of
health care operations to recruit and retain high quality, and
often highly specialized employees.
1. Describe why human resources management is comprised
of strategic and administrative actions, providing examples of
each.
2. Outline specific activities that...
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