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Digital Marketing 
EWP – DEFINITIONS 
Hannover 4th - April, 2014
Who are we? 
Carlos Yuste 
es.linkedin.com/pub/carlos-yuste/5/20b/ba7 
Diego Delclaux 
es.linkedin.com/in/diegodelclaux/ 
http://www.360ideas.es/
What do we do?
Core Competences 
• Strategic Planning 
• Marketing (Off/On – Inbound Marketing) 
• Advertising 
• Media Placement Earned Media and PR 
• SEO/SEM 
• Social Media 
• Branding 
• Graphic Design & UX 
• Web Solutions/Web Apps. 
• Content/Branded Content 
• Legal Advisory 
• Technology Services 
• Analytics 
• Information Architecture and usability 
• Web design and general design 
• Content management 
• Mobile apps 
• E-commerce
360IDEAS WORKFLOW 
Strategic Information Design Content Deployment, Analytics 
Planning architecture management implementation 
and launch
Some of our Customers…
DIGITAL MARKETING HEALTH CHECK 
Do we have a defined digital strategy to create growth? 
Do we use an online marketing dashboard to track goals and KPIs? 
Do we know who we're speaking to, our target audience and market? 
Do we have a content strategy including a defined network of online partners and influencers? 
Do we learn from competitors in a structured way?
WHAT IS DIGITAL MARKETING? 
1. Digital marketing is Marketing 
2. You need a strategy 
3. Measurement and optimisation are the foundation 
4. Joined-up customer-centered marketing is essential 
5. Keep communications human 
6. Be agile 
7. Inbound marketing trumps outbound marketing 
8. ENGAGEMENT is the real challenge 
9. Think Global, Act Local 
10. Markets are conversations
WHAT IS INBOUND MARKETING? 
THIS IS A 
FUNNEL!! 
ACQUIRE TRAFFIC (SEO/SEM) 
GENERATE FANS (SMM) 
CONVERT SUBSCRIBERS (EMAIL/LEADS) 
PROSPECTS WITH POTENTIAL CLIENTS 
RECURRENT CONSUMER 
PARTNERS/ADVOCATES 
1 
2 
3 
4 
5 
Plan 
Reach 
Act 
Convert 
Engage
WHAT IS INBOUND MARKETING?
Project Framework 1: Plan
Project Framework 1: Plan
Project Framework 2: Reach
Project Framework 2: Reach
Project Framework 2: Reach
Project Framework 3: Act
Project Framework 4: Convert
Project Framework 4: Engage
HOW ARE WE GOING TO DO IT? 
360º Communication Strategic Planning Formative Research & Pretesting 
• Go and meet users on the internet 
Answer comments left by users on multiple blogs. Read what 
they say about your brand. 
• Set up collaborative tools 
Make sure you offer tools to customer to share with you 
about your products (blogs, forums, online surveys). 
• Connect with your customers 
Be present on social networks and create a profile for your 
brand. 
• You need to be uncomfortable and 
apprehensive: True strategy is about placing bets and 
making hard choices. The objective is not to eliminate risk 
but to increase the odds of success. 
• Fear and discomfort are an essential part of 
strategy making. In fact, if you are entirely comfortable 
with your strategy, there’s a strong chance it isn’t very 
good. 
• Keep strategy where it should be: outside the 
comfort zone. 
• Create a Plan based on Technology and Great 
Content 
• Make a research conducted among your 
target audiences prior to conducting a mass media 
campaign, to ensure that the campaign messages, 
creative approaches and media vehicles you choose are 
likely to be the most effective choices and to highlight 
any changes necessary. 
• Do Pre-testing, or piloting, of the advertisements 
to check that those chosen are communicating as 
intended and to predict how the audience may respond 
to them.
HOW ARE WE GOING TO DO IT? 
Adapt or Develop Ads Media Placement Earned Media and PR 
• Relay offline campaigns on the internet and 
translate to digital all materials that have worked well in 
the past. 
• Planning is clue! Develop a comprehensive set of 
“Landing Pages” for the campaigns optimized for search 
engines and segmented to match with potential clients. 
• Campaigns are always on. Research and testing 
during campaigns will constantly feed for real time 
improvements. 
• Media Planning is the critical first step in designing 
effective media buys. It also establishes the specific 
targets against which the media buyers will negotiate the 
media rates. 
• Media Buying involves the negotiating, purchase and 
placement of the media plan. We will negotiate with 
various media outlets for the best rates and placements 
of the media plan. 
• Media Analysis: Understanding how well each 
element in your marketing and media plans achieves 
this objective is critical to maximizing advertising ROI. 
• Engage users to buzz 
Share and present your products to bloggers on order to 
engage a viral wave. 
• Trigger the conversation 
Engage the conversation on your blog, social media or over 
chat rooms.
HOW ARE WE GOING TO MEASURE IT? 
PROCESS AND OUTCOME EVALUATION: PROJECT KPIs
Appendix 
Relevant figures about the 
Spanish Market
Mobile units in Spain 
34.7 millions 
of spanish 
own a 
personal 
mobile 
2012 total 
mobile 
units sold 
13.7 millions2 
77% of the spanish 
are really 
interested in the 
price of his next 
mobile 
…and is open 
to sell it for 
buying a new 
one 
are really 
concerned 
about the 
recycling of 
their phones
Devices: Market Share
Devices: Market Share
Smartphones in Spain: 80% 
High Functionalities Medium Low
Market share by Brand & OS
Thanks!

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Digital marketing en 360ideas

  • 1. Digital Marketing EWP – DEFINITIONS Hannover 4th - April, 2014
  • 2. Who are we? Carlos Yuste es.linkedin.com/pub/carlos-yuste/5/20b/ba7 Diego Delclaux es.linkedin.com/in/diegodelclaux/ http://www.360ideas.es/
  • 4. Core Competences • Strategic Planning • Marketing (Off/On – Inbound Marketing) • Advertising • Media Placement Earned Media and PR • SEO/SEM • Social Media • Branding • Graphic Design & UX • Web Solutions/Web Apps. • Content/Branded Content • Legal Advisory • Technology Services • Analytics • Information Architecture and usability • Web design and general design • Content management • Mobile apps • E-commerce
  • 5. 360IDEAS WORKFLOW Strategic Information Design Content Deployment, Analytics Planning architecture management implementation and launch
  • 6. Some of our Customers…
  • 7. DIGITAL MARKETING HEALTH CHECK Do we have a defined digital strategy to create growth? Do we use an online marketing dashboard to track goals and KPIs? Do we know who we're speaking to, our target audience and market? Do we have a content strategy including a defined network of online partners and influencers? Do we learn from competitors in a structured way?
  • 8. WHAT IS DIGITAL MARKETING? 1. Digital marketing is Marketing 2. You need a strategy 3. Measurement and optimisation are the foundation 4. Joined-up customer-centered marketing is essential 5. Keep communications human 6. Be agile 7. Inbound marketing trumps outbound marketing 8. ENGAGEMENT is the real challenge 9. Think Global, Act Local 10. Markets are conversations
  • 9. WHAT IS INBOUND MARKETING? THIS IS A FUNNEL!! ACQUIRE TRAFFIC (SEO/SEM) GENERATE FANS (SMM) CONVERT SUBSCRIBERS (EMAIL/LEADS) PROSPECTS WITH POTENTIAL CLIENTS RECURRENT CONSUMER PARTNERS/ADVOCATES 1 2 3 4 5 Plan Reach Act Convert Engage
  • 10. WHAT IS INBOUND MARKETING?
  • 19. HOW ARE WE GOING TO DO IT? 360º Communication Strategic Planning Formative Research & Pretesting • Go and meet users on the internet Answer comments left by users on multiple blogs. Read what they say about your brand. • Set up collaborative tools Make sure you offer tools to customer to share with you about your products (blogs, forums, online surveys). • Connect with your customers Be present on social networks and create a profile for your brand. • You need to be uncomfortable and apprehensive: True strategy is about placing bets and making hard choices. The objective is not to eliminate risk but to increase the odds of success. • Fear and discomfort are an essential part of strategy making. In fact, if you are entirely comfortable with your strategy, there’s a strong chance it isn’t very good. • Keep strategy where it should be: outside the comfort zone. • Create a Plan based on Technology and Great Content • Make a research conducted among your target audiences prior to conducting a mass media campaign, to ensure that the campaign messages, creative approaches and media vehicles you choose are likely to be the most effective choices and to highlight any changes necessary. • Do Pre-testing, or piloting, of the advertisements to check that those chosen are communicating as intended and to predict how the audience may respond to them.
  • 20. HOW ARE WE GOING TO DO IT? Adapt or Develop Ads Media Placement Earned Media and PR • Relay offline campaigns on the internet and translate to digital all materials that have worked well in the past. • Planning is clue! Develop a comprehensive set of “Landing Pages” for the campaigns optimized for search engines and segmented to match with potential clients. • Campaigns are always on. Research and testing during campaigns will constantly feed for real time improvements. • Media Planning is the critical first step in designing effective media buys. It also establishes the specific targets against which the media buyers will negotiate the media rates. • Media Buying involves the negotiating, purchase and placement of the media plan. We will negotiate with various media outlets for the best rates and placements of the media plan. • Media Analysis: Understanding how well each element in your marketing and media plans achieves this objective is critical to maximizing advertising ROI. • Engage users to buzz Share and present your products to bloggers on order to engage a viral wave. • Trigger the conversation Engage the conversation on your blog, social media or over chat rooms.
  • 21. HOW ARE WE GOING TO MEASURE IT? PROCESS AND OUTCOME EVALUATION: PROJECT KPIs
  • 22. Appendix Relevant figures about the Spanish Market
  • 23. Mobile units in Spain 34.7 millions of spanish own a personal mobile 2012 total mobile units sold 13.7 millions2 77% of the spanish are really interested in the price of his next mobile …and is open to sell it for buying a new one are really concerned about the recycling of their phones
  • 26. Smartphones in Spain: 80% High Functionalities Medium Low
  • 27. Market share by Brand & OS