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2. Table of Contents
3 Amica vs USAA
7 Amica vs State Farm
11 Esurance vs Amica
15 Amica vs Progressive
19 Amica vs Liberty Mutual
22 Progressive vs Liberty Mutual
25 Progressive vs USAA
28 AAA vs Nationwide
32 AAA vs Liberty Mutual
34 State Farm vs Liberty Mutual
39 All State vs Farmers
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3. Amica vs USAA
Which has the best car insurance: Amica or
USAA? Read through this USAA Amica auto
insurance comparison, check out the full USAA
car insurance review and Amica car insurance
review, and then be sure to use the free tool on
this page for a personalized car insurance
comparison with many different car insurance
companies!
In September of 2009, Consumer Reports
magazine published an article describing the
kind of experience their subscriber’s had with
insurance. Sixteen insurance companies were
covered. When Amica vs USAA was compared,
Amica was number one and USAA came in
second.
Here are several advantages and disadvantages of Amica followed by those of USAA car
insurance.
Amica Advantages
One of the top insurance business analyst, A.M. Best Company, consistently listed Amica as a
superior company with a A++ rating. One of the main reasons that A.M. Best gave Amica this
ranking is because Amica has continuously shown a firm capability to fulfill all their
responsibilities to their policyholders. It has excelled in these consumer areas:
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4. • Insurance claims paid quickly.
• Insurance rates are kept low.
• Service is offered across the continental United States including Alaska. (not Hawaii)
• Insurance premium payments are free online and by phone.
The Better Business Bureau (BBB) gives Amica an a A+ rating on an A+ to F scale.
Amica has been in business since 1907 in Lincoln, Rhode Island. It has over 3,000 employees
and 39 US agent offices nationwide. There are not any shareholders because it’s entirely owned
by the policyholders. Amica also maintains a high rating in JD Power & Associates. It offers
insurance for: home, car, individual liability umbrella, life and marine.
Amica Disadvantages
• Amica is regarded by some as a 2nd tier auto insurance company because it does not
give its policyholders the individual attention that other bigger insurance auto insurers
with agents in almost every town can provide (although Amica has still won awards for
its great customer service that can be accessed over the phone and online).
• Non-personal attention does allow Amica to charge lower rates, although it can risk
lowing their customer service satisfaction.
• Even though it has 39 offices, customers may not find an office close to their home.
• The monthly payment option costs $2 every month.
USAA Advantages
USAA insurance is a long established company that was formed by 25 army officers in San
Antonio, Texas in 1922. Their purpose was to provide insurance for one another’s cars and
personal trucks. USAA has expanded up to 7.2 million policyholders. It is the only unified
finance service business in the United States.
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5. Business Week magazine rated USAA as “Customer Service Champs” in their March 5th, 2007
issue. USAA ranked number 1 out of 25 US businesses including over Lexus and Four Seasons
Hotels. USAA ranked number 1 again in Business Week’s March 3rd, 2008 issue.
USAA Insurance Policy Benefits
• Policyholders receive prompt and helpful service.
• Claims are processed without undue delays or harassment.
• The premiums have low rates
• No shareholders. The profits are returned to members or used for USAA’s financial
stability.
• USAA offers many types of insurance, personal banking and investment services.
USAA financial stability has been rated exceptional by Moody Investor’s Service, extremely
strong by Standard & Poor’s and superior by A.M. Best company.
USAA Disadvantages
• USAA is only available to military personnel and their families.
• USAA members do not receive personalized services that many bigger companies may
offer.
Discounted Auto Insurance
USAA and Amica auto Insurance often provide drivers that have a less than perfect record with
discounted automobile policies online or by phone. Both Amica and USAA offer many different
types of car insurance discounts.
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6. Comparing Amica USAA Car Insurance Quotes
One of the best ways to do a true comparison of USAA and Amica is to compare personalized
quotes. Use our free tool to compare quotes from many different top companies and see which
company is the best for your personal situation. Get started finding the best car insurance now!
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7. Amica vs State Farm
Amica vs State Farm is similar to comparing 2
different kinds of giants. State Farm has been
the largest automobile insurance company in
the United States since 1942. Amica is not the
largest insurer or even the 2nd or 3rd in size.
However it has earned awards for having the
“highest customer satisfaction among national
auto insurers” for the past 10 years straight.
In order to get a complete picture of Amica and
State Farm you need to find out more
information. Read on to compare Amica and
State Farm in depth and then enter your zip
code in for a free car insurance comparison!
Amica Beginnings
103 years ago, A. T. Vigeron believed that horseless carriages were going to totally change the
American way of life. He formed an automobile insurance company in 1907, within
Providence, Rhode Island. In 1994, Amica moved its headquarters to a bigger corporate park
close to Lincoln, Rhode Island.
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8. How Big is Amica?
Amica has 3,000 employees across the United States and has offices in all the states in the
United States except for Hawaii. It’s insurance product lines have expanded from exclusively
selling auto insurance to currently offering:
• Automobile
• Permanent and term life
• Health
• Annuity funds
• Retirement
• Marine, small to large craft
• Homeowners
• Condominiums
• Renters
• Umbrella personal liability
How Did State Farm Start?
In June of 1922, George Mercherle started State Farm Mutual Automobile Insurance Company
with Minnie Jones and Verna Crusades in Bloomington, Illinois. The automobile insurance
focused on selling to farmers to provide them with lower rates. Mercherle’s purpose was to
provide farmers with reduced premiums based on the fact that they drove less often than city
residents.
There were 125 agents working for State Farm by 1925. Currently, State Farm has 17,627
agents and 343 offices across the United States and in Ontario, Alberta and New Brunswick,
Canada.
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9. Why is State Farm the Largest US Auto Insurer?
State Farm has employs 67,029 individuals to service 78.8 million policyholders. Their policies
break down into these insurance categories:
• Auto – $42.4 million
• Property and Casualty – $27.4 million
• Life – $7.8 million
• Health – $1.2 million
State Farm has $3.7 billion in mutual fund assets under their management and 424,914
individual mutual fund accounts. It maintains 2 million “State Farm Bank®” accounts in the
United States.
State Farm provides about 100 products within several types of insurance and financial
services including:
• Marine
• Auto
• Homeowners
• Renters
• Condominium owners
• Life
• Annuities
• Business Property and Casualty
• Surety & Fidelity Bonds
• Banking
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10. Amica And State Farm’s Customer Satisfaction
Here are J. D. Power & Associates results from homeowner and auto insurance studies. The
ratings display Amica first and State Farm second. All Amica’s ratings are 5.
“2009 National Homeowners Insurance Study”
1. Pricing – 5, 4
2. Billing and payment – 5, 4
3. Policies offered – 5, 4
4. Contacting insured – 5, 5
5. Customer overall experience – 5, 4
“2009 National Auto Insurance Study”
• Pricing – 5, 3
• Billing and payment – 5, 4
• Policies offered – 5, 4
• Contacting insured – 5, 5
• Customer overall experience – 5, 4
State Farm or Amica for Car Insurance?
When deciding between State Farm and Amica for a car insurance policy it is important to
remember that there are many different companies to compare. Enter your zip to start your
own free car insurance quote comparison!
10

11. Esurance vs Amica
Between Amica and Esurance, Amica is certainly
the larger of the two. Founded in 1907, Amica is
the oldest automobile insurer in the United
States, has 43 offices (including their
headquarters in Rhode Island), and 3,234
employees as of December 31, 2009.
Esurance, launched in 1999, is smaller with just
over 1,700 employees, 774,000 policies-in-
force, and 10 offices operated for the sole
purpose of claims.
Read through this Amica Esurance comparison
and then use the free tool above for your own
car insurance comparison!
Awards Received by Amica and Esurance
When comparing the awards and ratings received, remember that larger companies usually
have more experience and resources to devote to non-core business activities.
Esurance
• A.M. Best financial strength rating and issuer credit rating of “A-“, excellent
• Website rated #1 by Change Sciences Group 2 years running for usability
• Official Honoree of the Webby Awards for 2 years
• 80% of customers would recommend Esurance to others
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12. Amica
• A.M. Best financial strength rating of “A+”, superior
• Rated by J.D. Power and Associates as the highest in customer satisfaction for auto
insurance from 2000-2009 and in customer satisfaction for home insurance from
2002-2009
• Awarded “Customer Service Champ” by Bloomberg BusinessWeek
• Listed on Ward’s 50 top performing life-health insurance companies in 2009
• Received the National Commission Against Drunk Driving, Education and Prevention
award
• 94.3% policyholder retention rate
Availability and Insurance Policies Offered
Amica and Esurance both share several standard policies.
Policies shared by both Amica and Esurance:
• Auto
• Homeowners
• Renters
• Health
• Life
• Marine
Policies unique to Esurance:
• Collectable cars
Policies unique to Amica:
• Condo
• Retirement
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13. • Disability
• Excess liability
• Long term care
• Annuity
• Personal umbrella
Esurance policies are available in only 30 different states. Amica offers policies in every state
except for Hawaii.
Fees and Payments: Amica versus Esurance
Esurance lists the following fees for policies:
• Finance notification fee (when buying a car)
• Installment payment fee (when paying premiums monthly)
• Paper record fee (when requesting written records)
• Policy fee (required by certain states for issuing and renewing policies)
• Additional state mandated fees (varies by state)
There are only two fees disclosed by Amica:
• A $3 installment service fee if mailing installment payments
• A $25 return item fee when a bank account used for an automatic payment has
insufficient funds
Both Amica and Esurance allow monthly or annual payment of premiums. Failure to pay
premiums will result in cancellation of the policy after 2 missed payments. Make payments by:
• Debit/Credit card
• Automatic bank account withdrawals
Amica also allows for mailing of payments to the company.
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14. How Amica and Esurance Handle Claims
Amica and Esurance both offer full online access to accounts and a 24/7 toll free number to
contact a claims representative. Where the two companies differ is the time for claim
settlements.
Esurance
• Professes to settle most claims within 15 days
Amica
• States it will complete an appraisal and reach an agreement for repair usually within 1
or 2 business days
• Payment of claims within 3 business days, once all documentation is filed
Amica or Esurance?
Before making your decision between Esurance or Amica for car insurance make sure that you
compare rates from many different companies to find the best deal. Enter your zip to start now!
14

15. Amica vs Progressive
Comparing Amica vs. Progressive can be tough
because they both have unique advantages for
their policyholders. Here is customer service
and factual information about each insurance
company to help make your decision easier.
Once you have finished this comparison of
Progressive and Amica then enter your zip in
for a free car insurance comparison!
Amica Insurance Still Growing After 100
Years
Amica turned 100 years old in 2007 and is the
oldest automobile mutual insurance company in the United States. Adolph T. Vigneron
established the “American Mutual Insurance of America” in Providence, Rhode Island known as
Amica.
Amica was founded as a company owned by its policyholders. In 1908, Amica paid out its
initial dividends and has continued to pay out dividends on the majority of its policies in all the
years that have followed.
Today, 3,200 professionals work for Amica within 39 states across the United States. Its
headquarters moved in 1994 to a bigger corporate campus close to Lincoln, Rhode Island.
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16. Where Does Amica Provide Insurance?
Amica provides insurance in every state within the United States, excluding Hawaii. Some of its
products include:
• Marine insurance
• Homeowners insurance
• Personal umbrella liability
• Life insurance
• Annuities
• Specialty health insurance
Amica’s Award Winning Customer Service
J. D. Power & Associates have been researching quality and satisfaction from millions of
customers worldwide since 1968. Their studies review insurance companies and other major
industries.
In 2009, they conducted a “2009 National Homeowners Insurance Study” and a second similar
study for automobile insurance.
The study used a scale from 1 to 5 with 1 being below the rest and 5 being among the best.
Here are Amica’s results that are shown in order as “Homeowners, Auto”.
1. Pricing – 5, 5
2. Billing, payment – 5, 5
3. Contacting insured – 5, 5
4. Policies offered – 5, 5
5. Customer overall experience – 5, 5
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17. Amica has maintained the “highest customer satisfaction” for “National Auto Insurers” for 8
years straight. It also has been awarded the “highest customer satisfaction” rating in the
“National Homeowners Insurers” for 10 continuous years.
Progressive’s Massive Growth
Progressive Insurance was formed by Joe Lewis and Jack Green in 1937. It is based within the
suburb of Cleveland that is a section of Mayfield Village, Ohio.
Progressive employs 28,000 professionals in over 450 offices across the United States. In 1994,
it exceeded $2 billion in premiums and made $14.6 billion in revenue by 2009.
Progressive’s Unique Services
Progressive was the first insurance company to provide these special services:
• A drive-in service to submit claims.
• Payments made on an installment basis instead of the industry standard of annual
payments.
• A 24/7 “immediate response” service that provides in-person claim service right after a
claim is reported.
• Premium comparisons between as much as 3 competitors by phone and on Progressive’s
website.
• Management of every aspect of the processing that’s required for claims and repairs.
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18. Progressive’s Customer Satisfaction
J. D. Power & Associates 2009 auto and home study also included Progressive. The rating used
the same 1 to 5 scale. Here are Progressive’s results displayed in order as “Homeowners, Auto”.
1. Pricing – 3, 3
2. Billing, payment – 3, 3
3. Contacting insured – 3, 3
4. Policies offered – 3, 3
5. Customer overall experience – 3, 3
Should You Buy Car Insurance from Progressive or Amica?
Well, before you rush to make a snap decision between Amica and Progressive make sure that
you have done your research. There are many different car insurance companies besides just
Amica and Progressive. Enter your zip to start comparing quotes from many different providers
now!
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19. Amica vs Liberty Mutual
Amica and Liberty Mutual have one thing in
common: the types of insurance they provide.
They both provide auto insurance, homeowners
insurance, and last but not least life insurance,
for that inevitable knock on the door from Mr.
Death.
These two insurance companies are different in
so many ways, but they have the same goal of
providing you with the same various types of
insurance for when the unimaginable happens.
Check out the below Liberty Mutual Amica
comparison and then use the free quote finding
tool on this page to start comparing car
insurance quotes today!
Amica: Customer Service & History
Let’s start with Amica, located in a small town called Lincoln, Rhode Island. Amica was founded
in 1907, and currently employs about 3,000 people across the nation. Amica has won
numerous awards from J.D. Power and Associates for customer service and claims handling.
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20. Liberty Mutual: Customer Service & History
Liberty Mutual on the other hand was founded in Boston, Massachusetts in 1912. Liberty
Mutual is one of those giant insurance providers, to be exact, the fourth largest insurer in the
United States. They are more of an international company that employs over 45,000 people all
over the world. Since there such a gigantic company there customer service suffers greatly
(based on reviews from disgruntled customers).
Amica Facts and Figures
• Amica is relatively small compared to Liberty Mutual.
• Amica provides Auto insurance, Home insurance, and Life insurance.
• Amica has won numerous awards from J.D Power and associates.
• Amica ranked 975 in the Fortune 1000 in 2007
• Amica has been given the highest rating from A.M Best Company of A++
• Amica was recognized as “Customer Service Champ” by Bloomberg BusinessWeek
• Amica was named in the prestigious list of Ward’s 50 top performing life-health
insurance companies.
Liberty Mutual Facts and Figures
• Liberty Mutual is the eight largest insurance provider of home and auto insurance.
• Liberty Mutual ranked 94 in Fortune 500 in 2008
• Liberty Mutual was recognized for customer service excellence by J.D Power and
associates.
• Liberty Mutual was awarded the Corporate Excellence Award by Equip for Equality.
• Liberty Mutual has offices in 900 locations across the world.
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21. Liberty Mutual & Amica: Key Differences
Liberty Mutual has 15 times more employees than Amica’s 3000. Amica is a national company
rather than international like Liberty Mutual. Amica is a mutual insurance firm that
consistently ranks above average in J.D Power and associates. Liberty Mutual is a private
insurance firm that has a numbers advantage over Amica.
Whatever firm you choose, make sure you choose wisely. Car insurance (and many other types
of insurance) are important purchases that should not be done lightly and without the proper
research because after all almost any type of insurance can take a big chunk of that paycheck
of yours away.
Start comparing not only Liberty Mutual and Amica car insurance but compare quotes from
many top companies. Enter your zip to start now!
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22. Progressive vs Liberty Mutual
Progressive and Liberty Mutual are two very
similar insurance providers that have been
operating in the United States for many
decades. Read through this Liberty Mutual
Progressive comparison and then enter your zip
to get your own free auto insurance comparison
from many different auto insurance companies!
Progressive & Liberty Mutual: Leaders in Innovation
Both organizations have been responsible for innovations and pioneering practices that have
changed the industry as a whole.
Some examples of these innovations are proactive approaches to prevent loss and embracing
changing technologies and trends such as online claims and services.
Both Liberty Mutual and Progressive have excellent customer service records and the highest
ratings with groups like Moody’s and A.M. Best.
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23. Services Offered by Liberty Mutual & Progressive
Progressive and Liberty Mutual both offer a host of similar services that center around the
property and casualty aspect of insurance protection. Some of the services offered by both
organizations include:
• Homeowners Insurance
• Automobile Insurance
• Commercial Automobile Insurance
• Life Insurance
• Online Services
Liberty Mutual History
Liberty Mutual has been in operation longer than Progressive, operating since 1912, and while
not as big as Progressive in the automobile insurance arena, Liberty Mutual is the fifth largest
property and casualty provider in the nation. Liberty Mutual began as the Massachusetts
Employee’s Insurance Association, and since opening its first branch office in 1914 they have
grown to become a leading provider in auto, life, home, and business insurance. Liberty Mutual
ventured into the finance arena for many years, but in 2001 sold its financial companies and
focused all of its resources on property and casualty protection.
Progressive History
Progressive’s history is similar to that of Liberty Mutual’s, beginning with just two founders,
and expanding steadily over the years to become an industry giant. Originally known as the
Progressive Mutual Insurance Company, by 1987 Progressive had taken in over a billion
dollars in premiums and went public in the very same year. In 1992 Progressive was
recognized as the largest provider of auto insurance sold through independent agents in the
country, and is still one of the largest providers United States. While Progressive has grown into
23

24. a publicly traded stock, Liberty Mutual has remained a mutual company in the hands of the
policy holders.
Progressive or Liberty Mutual?
Both organizations have proved to be pioneers in the insurance industry with innovations
going far beyond the online services that both utilize to make claims and services more
convenient for customers. Liberty Mutual has long been known for its dedication to preventing
loss or damage through workplace and home safety training, driver education, and various
forms of training and safety videos.
Progressive has also blazed several new trails in the insurance industry such as being one of the
first organizations to allow its customers to pay their premiums in installments, allowing drive-
in claims, and offering their Immediate Response Claims Service®.
Should you choose Progressive or Liberty Mutual for your auto insurance needs? Well, no one
company is right for every single person so start comparing many different car insurance
company quotes by entering your zip now!
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25. Progressive vs USAA
The Progressive and USAA insurance companies
are two well known and highly respected
insurance providers with a long history. Both
providers offer the more common insurance
aspects such as property and casualty, but that
is where the similarities end.
USAA is a membership based organization
catering to military personnel and their
families, while Progressive is open to just about
anyone, and USAA offers additional financial
services as well as traditional insurance
protection.
Read through this USAA Progressive comparison and then use the free tool on this page to do
your own car insurance comparison!
USAA History
USAA has a slightly longer history than Progressive, starting in the 1920′s, and is exclusive to
active or retired military personnel, their spouses, widows, and children. USAA began with a
few Army officers pooling their resources to provide quality coverage for their fellow soldiers
and officers. USAA has expanded to include every branch of the military including officers and
enlisted members, as well as expanding their range of services to include banking, investments,
and asset management. The USAA offers several mutual funds, IRA’s, college savings programs,
and different types of wealth management advice for its members.
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26. Progressive History
Progressive began in 1937 as the Progressive Mutual Insurance Company. Two lawyers just
starting their careers decided that an insurance company was a good investment, and in order
to provide the type of service they had envisioned, they would need some innovative strategies.
T
hese principles have propelled the Progressive organization from those days forward into one
of the largest auto insurance sellers through independent agents in the United States.
Progressive is now one of the most visible providers in the nation, they have continued to lead
the way with industry firsts including drive-in claims, price comparisons, and their
trademarked Immediate Response Claims Services. Progressive was also one of the first
providers in the country to allow customers to pay their premiums in installments.
Similarities of USAA and Progressive
While there are many distinct contrasts between the two, Progressive and USAA do have some
core similarities such as:
• Auto Insurance
• Home and Property Insurance
• High Ratings with A.M. Best and Moody’s
• High Customer Satisfaction Ratings
26

27. Progressive & USAA: Key Differences
Both of these organizations offer a full range of online services, but Progressive is the leader by
far in this arena. Progressive gives customers the ability to shop up to three other providers
over the phone, in person, or online, and get a quote right then and there instead of having to
compile and compare the data yourself. Progressive also offers the flexibility of completing the
entire process online or with the assistance of a live representative, and you can even meet with
an independent agent if you choose.
USAA and Progressive both operate nationwide, but due to their different customer bases and
types of services, the number of customers for each is significantly different. USAA has the
smaller customer base of the two, with just over seven million, which is to be expected with an
exclusive membership structure. Progressive has grown into a multi-billion dollar, publicly
traded organization, while USAA has remained in the hands of the policy holders.
Although they have many different aspects, USAA and Progressive have both grown from very
humble beginnings to become much more than any of the founders could have imagined. Be
sure to compare both Progressive and USAA car insurance quotes along with quotes from many
different companies. Enter your zip to start now!
27

28. AAA vs Nationwide
Are you comparing AAA vs. Nationwide for car
insurance? It’s a good idea to first learn some
facts and company ratings so you can make an
informed decision. Read through this
Nationwide and AAA comparison and then use
the free tool on this page to compare car
insurance rates from many different
companies!
Over 100 Years Of AAA
The AAA company used to be called the
American Automobile Association. AAA was
created in March of 1902 to lobby for roads to be fixed and built. Its purpose was to make
driving safer across the US. In 1905, AAA published its first US road maps. AAA started in
Chicago, Illinois with about 1000 original members. Currently AAA is based in Heathrow,
Florida.
AAA has 50 million members in North America including its nonprofit auto lobbying group
and service organization. Its road services include travel guides, emergency automobile
assistance and maps for the states in the US.
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29. AAA Products
AAA is different from any other insurer because its automobile insurance is exclusively
provided through its 69 clubs that are located in state regions across the US. AAA’s automobile
insurance is called the Automobile Club Group or ACG. ACG insurance products include:
• Automobile
• Life
• Travel
• Homeowners
• Dental
• Medical
AAA Special Discounts
You can receive a discount on your premium if you buy your life, automobile and homeowners
insurance from AAA. Also, AAA will give its members a $250 discount on their deductible in an
automobile collision when the other car is also an AAA member.
How Does AAA Insurance Rate In Customer Satisfaction?
J.D. Powers & Associates conducted a “2009 National Homeowners Insurance Survey” on the
major insurance companies. It ranked companies on a scale of 1 meaning less than the rest of
the companies to as high as 5 for being among the best. Here are the results for AAA:
1. Policies offered – 4
2. Contacting the insured – 3
3. Pricing – 4
4. Billing and payment – 3
5. Customer overall experience – 3
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30. Nationwide Insurance Still Growing
Nationwide started out in December of 1925 in Columbus, Ohio and became a public
corporation over 72 years later in 1997. It was initially named the “Farm Bureau Mutual
Automobile Insurance Company”.
Nationwide Products And Services
Nationwide insurance company is the 6th biggest auto insurer according to its recorded
premiums. Their insurance products and financial services include:
• Homeowners
• Automobile
• Renters
• Life
• Motorcycle
• Farm
• Banking
• Annuities
• Mutual funds
• IRAs
• Mortgage loans
Nationwide’s Unique Insurance Discounts
You can receive a discount on your homeowners and car insurance if they are both with
Nationwide. Also, you can get as much as 20% off your premiums if all the cars your own are
insured by Nationwide. More discounts are offered when you remain free of accidents for 5
years and if your teenage child maintains an average grade of “B”in school.
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31. Nationwide’s Customer Service Rating
Nationwide was also reviewed in the “2009 National Homeowners Study” conducted by J. D.
Powers & Associates. Here are the ratings:
1. Pricing – 3
2. Insured contact – 3
3. Payment and billing – 3
4. Policies offered – 3
5. Customer overall experience – 3
Nationwide or AAA Car Insurance?
When deciding between AAA car insurance and Nationwide car insurance remember that
there are many different companies to compare. Enter your zip code in to start with your free
car insurance comparison today!
31

32. AAA vs Liberty Mutual
Is AAA or Liberty Mutual car insurance the
best? Read through this Liberty Mutual AAA
comparison and then use the free tool on this
page to start comparing car insurance quotes
from many different car insurance companies!
AAA & Liberty Mutual: History
AAA (American Automobile Association) sells
only to members of the AAA auto club and is a
stock company divided into regions. LMG on
the other hand began its business in 1912
issuing workman’s comp policies. Since that
time it has grown into an international mutual insurance conglomerate and is the 5th largest
insurance company in the U.S.
Liberty Mutual enjoys an A.M. Best Company rating of “A” with AAA receiving a “B++”. Liberty
Mutual is licensed in all 50 states with the types of coverage offered varying from state to state,
AAA‘s coverage offerings vary with each of its individual regions.
While LMG is a global corporation, its 3 main subsidiaries are Liberty Mutual Fire Insurance
Company, Employees Insurance Company of Wausau, and Liberty Mutual Life Assurance
Company of Boston. The top 3 of AAA are AAA Mid Atlantic Insurance Co., AAA Texas County
Mutual Insurance Co., and AAA Texas County Mutual Insurance Co. of N.J.
32

33. Liberty Mutual & AAA: Lines of Insurance
Both AAA (American Automobile Association) and Liberty Mutual Group (LMG) offer auto and
homeowners insurance with AAA adding inland marine coverage and LMG offering a wide
range of additional insurance including personal injury and life for individuals or families and
commercial property, specialty risk and workers comp for businesses. The bulk of business for
both AAA and Liberty mutual is insuring private automobiles.
Liberty Mutual & AAA: Financial Strength
AAA’s assets have been steadily climbing to a recent estimate of about $425 million with its
total premiums around $234 million. Liberty Mutual has assets estimated at $78 billion. Both
companies have shown a steady and continuous growth over the last 5 years.
AAA & Liberty Mutual: Car Insurance Quotes
Why not compare quotes from not just AAA and Liberty Mutual but many other top auto
insurance companies too? Enter your zip to start comparing quotes now!
33

34. State Farm vs Liberty Mutual
Even through State Farm is the number one
insurance provider (by sales volume) it does not
mean that Liberty Mutual should be ignored.
State Farm vs Liberty Mutual is a worthwhile
comparison between two well founded
companies. Read on to see how Liberty Mutual
and State Farm stacks up and then enter your
zip code into the free quote finder tool to get
your own car insurance comparison!
Why Is State Farm The Largest In The US?
State Farm has been the biggest auto insurance company since 1942. It covers the largest
amount of homes and automobiles within the United States. State Farm has about 68,000
employees that serve 75 million policyholders within the US and Canada. It has provided 40
million automobiles with insurance as of 2005.
State Farm was created in 1922 by George J. Mecherle. He was a retired farmer and salesman.
State Farm began as a mutual auto insurance firm that was owned by the policyholders. It first
sold car insurance to farmers. Today, it is headquartered in Bloomington, Illinois and has
17,000 agents across the US and Canada.
34

35. State Farm’s Range Of Products
State Farm has grown from selling automobile insurance to offering insurance for:
• Homeowners
• Condominiums
• Mobile homes
• Renters
• Home business
• Medical
• Medicare Supplemental
• Long term care
• Motorcycle
• Whole life
• Fixed and variable annuities
State Farm also offers retirement planning and banking for personal accounts.
How Does State Farm Rate With Consumers?
Recently in 2009, J. D. Powers and Associates did a customer service study on insurance
companies including State Farm. On a scale of 1 as “poor” and 5 as “among the best” here were
the customer service results:
• Prices – 4
• Payment and billing – 4
• Policies offered – 4
• Insurer contacted – 5
• General overall experience – 4
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36. How Big Is Liberty Mutual?
Liberty Mutual is the 4th biggest provider of property and casualty insurance within the US
according to their number of premiums recorded in 2008. It started in 1912 as the
“Massachusetts Employees’ Insurance Association” or called MEIA after a state law required
employers to have workers compensation insurance. In 1914, Liberty Mutual wrote its first
automobile insurance policy.
Liberty Mutual is currently headquartered in Boston, Massachusetts and has many different
offices across the US and all around the world.
Today, Liberty Mutual employees 45,000 individuals in over 900 offices located around the
globe. It insures 4.2 million automobiles worldwide. Liberty Mutual Group has complete or
partial ownership of local insurance businesses in:
• Argentina
• Brazil
• Chile
• China
• Hong Kong
• Columbia
• India
• Poland
• Portugal
• Singapore
• Spain
• Thailand
• Turkey
• Venezuela
• Vietnam
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37. What Does Liberty Mutual Sell?
Liberty Mutual has a wide variety of national and international insurance products. Here is a
sample:
• Personal liability
• Automobile
• Motorcycle
• Identity fraud expense
• Homeowners
• Condominium
• Renter
• Universal life
• Single or flexible payment annuities
How Does Liberty Mutual Rank In Customer Satisfaction?
J.D Powers & Associates included Liberty Mutual in its 2009 customer service study. Using the
identical range of 1 to 5, here is how Liberty Mutual fared:
• Prices – 3
• Payment and billing – 3
• Policies offered – 3
• Insurer contacted – 3
• General overall experience – 3
Despite the average ratings, Liberty Mutual has a 91% renewal rate among its customers.
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38. Liberty Mutual or State Farm?
Do your own personalized comparison of car insurance quotes to decide of State Farm car
insurance or Liberty Mutual car insurance or some other company altogether is the best choice
for your car insurance needs. Enter your zip to start comparing quotes now!
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39. Allstate vs Farmers
Allstate vs Farmers insurance can be a tough
choice. Allstate is regarded as the number 2
biggest insurance provider while Farmers is
ranked number 3. Allstate has more than
37,000 employees serving its 17 million
insurance policyholders. Farmers provides
approximately 15 million policyholders with
insurance that are served by about 20,000
employees.
Selecting between these 2 leading competitive
insurance firms becomes a lot easier when you
have factual information to make a fair
comparison.
Read on to complete this Farmers Allstate comparison and then enter your zip in to start your
free car insurance comparison!
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40. Allstate Insurance Keeps Growing Over 7 Decades
Allstate’s headquarters are in Northbrook, Illinois and has been selling insurance since 1931 as
a part of Sears, Roebuck and Company. Today, Allstate runs 15 companies around the United
States and in Canada. It products include:
• Homeowners insurance
• Automobile insurance
• Condominium insurance
• Renters insurance
• Life insurance
• Long term care insurance
• Estate planning products
• Mutual fund investments
Allstate also has an accident-free discount option if there are no “moving violations” within the
previous 3 years.
How Does Allstate Rank In Customer Service?
Several studies have been done on Allstate’s quality of customer service. Here the results of a
couple of major consumer reporting companies.
J.D Powers and Associates nationwide insurance report in 2008 classified Allstate as a strictly
average insurance provider. Allstate’s pricing rated below average but the policies it offered
and their payment and billing system were showd as above average. Their average rating was
determined on a scale of 1 to 5, with 1 as poor and 5 as among the best.
• Prices – 2/5
• Insurer contact – 3/5
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41. • Customer general experience – 3/5
• Payment and billing – 4/5
• Policies offered – 4/5
A.M. Best ranked Allstate as a superior A+ provider and Standard and Poor’ gave an AA- very
strong rating.
Farmers Insurance Group Of Companies: 80 Years To Prosperity
In 1928, Farmers Insurance began by 2 rural residents of Los Angeles, California. It was
initially called the Farmers Automobile Inter-Insurance Exchange. It is still based in Los
Angeles, although Farmers has a parent company called Zurich Financial Services in Sweden.
Today, Farmers Insurance provides insurance products in 41 states within the US. Here is a
sample:
• Auto insurance
• Collectible auto insurance
• Whole life insurance
• Homeowners insurance
• Renter insurance
• Motorcycle insurance
• Boat insurance
• Commercial real estate insurance
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42. Farmers Customer Service Rating
Farmers Insurance has shown below average to average ratings in recent studies. According to
Consumer reports Farmers insurance has one of the worst companies to pay on its claims. It
was described as being “tight fisted” by Consumer Reports as well.
A customer satisfaction study performed by J.D. Powers & Associates in 2008 showed Farmer’s
ratings as the following:
• General experience – 3 out of 5
• Prices – 2 out of 5
• Insurer contact – 3 out of 5
• Payment and billing – 2 out of 5
• Policies offered – 3 out of 5
Out of a total score of 13 with a potential of 20, Farmers customer satisfaction ratings showed
average to below average compared to other insurance companies.
Farmers or Allstate?
Should you buy car insurance from Farmers or Allstate? Well, no one company is the best for
everyone so why not shop them all? Enter your zip for your free car insurance comparison
now!
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