Analytics is seeing greater recognition amongst utility executives. Our research showed that 80% of utilities consider big data analytics as a source of new business opportunities and 75% see it as crucial for future success. Big Data indeed offers an exciting opportunity to transform utility operational effectiveness, while at the same time dealing with the historical problem of low customer satisfaction. Take operational efficiency alone. The annual cost of weather-related power outages to the U.S. economy is estimated to be between $18 billion to $33 billion. Organizations can use Big Data analytics to detect operational challenges and prevent outages, substantially reducing costs. Big Data also affords opportunities to utilities for inventing new business models through the data generated by the smart infrastructure. The analytics opportunity for utilities is clear, but there continues to be a lack of real impetus and value delivery. Only 20% have already implemented big data analytics initiatives. What is putting the brakes on utilities?

1. Most analytics initiatives are focused on operations
Reach out: Interested in reading the full report?
Head to http://www.capgemini-consulting.com
Follow us on Twitter @capgeminiconsul
email dtri.in@capgemini.com
Learn more at: www.capgemini-consulting.com
cite data
management, a
combination of
complexity, access
and privacy issues
cite high data
storage and data
manipulation cost
skill shortage
54% 26% 13%
Are Utilities
Powering Up Their
Data Analytics?
80%
of utilities see big data analytics as a source of
new business opportunities
75%
of utilities see big data analytics as crucial
for future success
41%
32%
Over
20%
Only
Maturity of analytics initiatives is also low
of utilities have already implemented big
data analytics
are in the process of implementing big
data analytics initiatives
utilities have no big data analytics
initiatives
40% ~26%
Only
of analytics initiatives
undertaken are still limited
to basic analytics with
reporting functionality
Analytics is seeing greater recognition,
but no action, amongst Utility Executives
Recognition
Action
of analytics initiatives
are real-time
8%
21%
13%
58%
Over of Utilities have launched analytics initiatives only in operations
-One third of all operations focused analytics initiatives are focused on asset management
of Utilities have launched analytics initiatives
only in marketing/customer service
of Utilities have launched analytics initiatives
only in data management
of Utilities have launched analytics initiatives in
operations and marketing/customer service
What is holding back utilities?