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Energy, Utilities and Chemicals   the way we see it




                        European Energy
                        Markets Observatory
                        2009 and Winter 2009/2010 Data Set
                        Twelfth Edition, November 2010

In collaboration with
Contents


A Strategic Overview of the European Energy Markets         4

Competitive Power                                          12
  Electricity Generation                                   12
  Electricity Wholesale Markets                            22
  Electricity Retail Markets                               28

Competitive Gas                                            34
  Upstream                                                 34
  LNG                                                      40
  Gas Wholesale Markets                                    44
  Gas Retail Markets                                       49

Infrastructures and Regulated Activities                   56
    Electricity Transmission                               56
    Electricity Distribution                               64
    Gas Transmission                                       68
    Gas Storage                                            72
    Gas Distribution                                       77

Sustainable Energy and Climate Change                      79

Finance and Valuation                                      89

Glossary                                                   96

Country Abbreviations and Energy Authorities               100

Team and Authors                                           101




©2010 Capgemini.
Reproduction in part or in whole is strictly prohibited.
Energy, Utilities and Chemicals                                the way we see it




Tables                                                                                                                                                  Country Focus


Table 1.1 Peak load, generation capacity                                    Table 8.2 Investments from selected                                         Key issues in the United Kingdom .................... 18
and electricity mix (2009).................................. 13             electricity TSOs in their national grid                                     Key issues in Switzerland ................................. 39
Table 1.2 Real margin versus theoretical                                    (2004 to 2009) .................................................. 58
                                                                                                                                                        Key issues in Portugal ...................................... 43
margin (2009).................................................... 14        Table 8.3 Electricity TSOs investments in the
                                                                            national grid as a % of their revenues                                      Key issues in Sweden ....................................... 47
Table 1.3 Map of generation capacity
projects, as of May 2010 .................................. 15              (2008 and 2009) ............................................... 58          Key issues in Belgium ....................................... 50
Table 1.4 Generation market concentration                                   Table 8.4. Map of interconnections levels,                                  Key issues in Spain........................................... 60
(2009)................................................................ 19   bottlenecks and priority interconnections                                   Key issues in Norway ....................................... 63
                                                                            (2009)................................................................ 59
Table 2.1 Commodity prices                                                                                                                              Key issues in the Netherlands .......................... 67
(2009 and H1 2010) .......................................... 22            Table 9.1. Map of electricity DNOs and their
                                                                            unbundling status (2009) .................................. 64              Key issues in France ......................................... 75
Table 2.2 Yearly (2008 and 2009) and winter                                                                                                             Key issues in Slovakia ...................................... 76
(2008/2009 and 2009/2010) average                                           Table 9.2 Number of new generation
electricity spot prices ....................................... 23          connections (basis 100 = 2005) ....................... 66                   Key issues in Italy ............................................. 80
Table 2.3 Electricity spot prices on the main                               Table 10.1 Ownership unbundling status                                      Key issues in Germany ..................................... 87
European markets (2009 and H1 2010) ............ 24                         of gas TSOs (as of July 2010) ........................... 68
Table 2.4 Electricity futures prices                                        Table 10.2 Map of physical congestions
(year ahead) on the main European markets                                   on gas infrastructures (2009) ............................ 69
(2009 and H1 2010) .......................................... 25            Table 10.3 Investments from selected
Table 2.5 Map of electricity trading (2009) ....... 26                      gas TSOs in their national grid
                                                                            (2007 to 2009) .................................................. 70
Table 3.1 Total electricity consumption and
size of I&C and residential markets (2009) ....... 28                       Table 10.4 Gas TSOs investments in the
                                                                            national grid as a % of their revenues
Tables 3.2 I&C electricity prices - VAT excluded                            (2008 and 2009) ............................................... 70
(H2 2009 and % change with H2 2008) ........... 29                                                                                                      Topic Focus
                                                                            Table 11.1 Gas storage capacities (2009) ......... 72
Table 3.3 Residential electricity prices -
all taxes included and with PPP                                             Table 11.2 Map of gas storage (2009) .............. 73                      Hydroelectric concessions renewal
(H2 2009 and % change with H2 2008) ........... 30                          Table 11.3 Gas storage facilities projects                                  in France: a contribution to the
Table 3.4 Households Energy Price Index                                     (2009)................................................................ 75   Grenelle de l’Environment’s goals but with
(HEPI) in the EU-15 capitals - electricity                                  Table 11.4 Gas storage regulation regimes                                   uncertain profitability ........................................ 17
without taxes (2009 and H1 2010).................... 30                     (2009)................................................................ 76   The reactors manufacturers are preparing
Table 3.5 Status of electricity price regimes                               Table 12.1 Map of gas DNOs and their                                        to fight for a share in the promised
(as of July 2010) ................................................ 31       unbundling status (2009) .................................. 77              nuclear rush ...................................................... 20
Table 3.6 Electricity retail market concentration                           Tables 13.1 3x20 European Union                                             2009 has been a record year for European
(2009) .............................................................. 32    climate change objectives (status as of 2009                                switching........................................................... 33
Table 4.1 Domestic gas production versus                                    with provisional data) ........................................ 79          Retail energy providers still have to face
imports (2009) .................................................. 34        Table 13.2 CO2 prices (2009 and H1 2010)...... 82                           low net margin levels. Therefore, Cost to Serve
                                                                                                                                                        and Cost to Acquire control remains key to
Table 4.2 Gas production and share of                                       Table 13.3 Growth rate of renewable energy                                  ensuring profitability ......................................... 55
European proven reserves by company                                         sources (2005 to 2008 or 2009) ...................... 84
(2008 and 2009) ............................................... 35                                                                                      Desertec and Transgreen:
                                                                            Table 14.1 Companies on the panel and                                       two complementary projects following
Table 4.3 Proven gas reserves (2009) .............. 35                      their main characteristics (2009)....................... 90                 the same objective .......................................... 57
Table 4.4 Map of gas imports through                                        Table 14.2 Evolution of electricity Utilities’                              Smart metering implementation across
pipelines and pipeline projects (2009) .............. 36                    revenues and volumes sold .............................. 91                 Europe is slow .................................................. 61
Table 5.1. Map of LNG terminals and flows                                   Table 14.3 EBITDA margin evolution                                          Will smart grid technologies compete with
(2009)................................................................ 40   (2004 to 2010e)................................................. 91         telecom technologies?...................................... 62
Table 5.2 LNG imports to Europe (2009) .......... 42                        Table 14.4 CAPEX to revenues ratio                                          Smart Energy Services deployment requires
Table 6.1 Gas spot prices                                                   (1990 to 2009) .................................................. 92        all stakeholders to organize if they want
(2009 and H1 2010) .......................................... 44            Table 14.5 Breakdown of investments by                                      to reap all the benefits ...................................... 62
Table 6.2 Gas futures prices                                                segment (2009)................................................. 92          Smart Energy Services - Experience
(summer 2011 and winter 2011/2012) ............... 46                       Table 14.6 Utilities sector performance                                     Reduces Risk ................................................... 63
Table 6.3 Map of gas trading (2009)................. 48                     versus DJ Eurostoxx 50                                                      Transposition of the EU 3rd Energy Package
                                                                            (base 1 on January 1, 1990) ............................. 93                is heterogeneous across Member States ......... 71
Table 7.1 Total gas consumption and size of
I&C and residential gas markets (2009) ............ 49                      Table 14.7 5-year Utilities sector performance                              Copenhagen: what’s next?............................... 81
                                                                            versus DJ Eurostoxx 50
Tables 7.2 I&C gas prices - VAT excluded                                    (base 1 on September 1, 2005) ........................ 93                   The comeback of concentrating
(H2 2009 and % change with H2 2008) ........... 50                                                                                                      solar power (CSP) ............................................. 85
                                                                            Table 14.8 Utilities sector performance versus
Table 7.3 Households Energy Price Index                                     DJ Eurostoxx 50, as of September 21, 2010
(HEPI) in the EU-15 capitals - gas without taxes                            (base 1 on January 1, 2010) ............................. 93
(2009 and H1 2010) .......................................... 52
                                                                            Table 14.9 “Electricity” versus “gas” stocks,
Table 7.4 Residential gas prices - all taxes                                share performance
included and with PPP                                                       (base 100 on January 1, 2009) ......................... 94
(H2 2009 and % change with H2 2008) ........... 52
                                                                            Table 14.10 Utilities sector P/E,
Table 7.5 Status of gas price regimes                                       Europe and US (5 years) ................................... 95
(as of July 2010) ................................................ 53
                                                                            Table 14.11 Relative sector P/E,
Table 7.6 Gas retail market concentration                                   Europe and US (5 years) ................................... 95
(2009)................................................................ 54
                                                                            Table 14.12 Average P/E for network
Table 8.1 Ownership unbundling status of                                    companies ........................................................ 95
electricity TSOs (as of July 2010)...................... 56




European Energy Markets Observatory                                                                                                                                                                                           3
A Strategic Overview of the European
Energy Markets
Editorial by Colette Lewiner


The economic situation impacted                 Developing countries, and especially the       in January 2010. They are significantly
energy trends                                   Asian recovery, have triggered higher          lower in the US than in Europe.
As foreseen, 2009 was a crisis year in          oil demand. Consensus now expects
Europe and in the US. While other               oil demand to increase by 1.8mb/d              It is interesting to note that gas prices in
regions in the world recovered by mid           (+2.2%) and by 1.3mb/d (+1.5%) in 2010         the US and to a certain extent in the UK
2009, it was only at the end of 2009 that       and 2011 respectively2. With limited           are no longer correlated to oil prices. On
green shoots appeared in North America          production growth from non-OPEC                continental Europe, Gazprom is publicly
followed by Europe. Hopes were high in          regions, and the expectation that few new      opposed to gas contracts indexation to
early 2010 that the economy would grow,         fields will be brought on stream in the        spot prices arguing that European trading
albeit even slowly, however the solvency of     OPEC countries, one can forecast tighter       hubs are not liquid enough and that prices
certain European countries highlighted the      oil markets. A tighter oil market, with a      could be manipulated by the large players
eurozone fragility. Combined with a slower      need for OPEC to increase production,          who are at the same time their clients!
growth in the US and other countries, it        should trigger higher oil prices. Prices       However, during the winter of 2009/2010,
has introduced doubts about a sustained         have already increased from about US$50        due to surplus supply in Europe and
recovery. Bumpy recovery scenarios have         per barrel in the spring of 2009 to about      full storages, Gazprom accepted some
emerged again in Europe.                        US$80 per barrel at the beginning of           concessions to its usual contractual policy
                                                September 2010. In addition, the fall of       (take-or-pay contractual obligations and oil
In China, India and other developing            the euro against the US dollar has made        prices indexed contracts) by accepting to
countries such as Brazil, the crisis, if any,   European imported energy even more             cancel some committed quantities and, for
was for a short duration and they are now       expensive, possibly impacting the fragile      limited volumes, to sell at spot prices. Gas
enjoying a healthy growth.                      economic recovery.                             spot prices were down in 2009 with little
                                                                                               rebound (at €12/MWh on average). On
While we need to acknowledge these              This upward oil prices trend should            the contrary, and because of increases in
regional differences related to economic        continue in the future as unconventional       oil prices, long-term continental European
recovery, let’s recognize that many             supply will be at a high cost. For             gas supply prices increased at the end of
commodity markets including oil are             example, heavy oil extracted from tar          2009 and into early 2010 (at €21/MWh
global. Moreover, worldwide energy related      sands in Canada will be more costly to         on average). In certain countries such as
resources are limited – around 40 years of      exploit (extracting oil from tar sands         France this wholesale price increase was
consumption in conventional oil reserves;       is economically viable with a barrel at        reflected in retail tariffs that triggered
60 years for conventional gas reserves          US$80) and in addition the projects            public protests.
(with non conventional gas, the technically     are facing opposition linked to their
recoverable gas resources would be              environmental impact. Needless to say that     At equal energetic content, with these low
worth 250 years of current production1);        the BP Macondo well accident in the Gulf       spot prices, gas is significantly cheaper
and much more for coal and uranium              of Mexico will push regulators to tighten      than oil while being less polluting. This
of around 100 years. Energy markets             security rules on deepwater exploration        anomaly should be corrected in the
are, therefore, operating within not so         and production and to possibly increase        long-term. Two things could happen (or a
long-term boundaries and what happens           liability caps resulting in higher producing   combination of both): either a massive gas
in one region of the world impacts the          costs.                                         substitution to oil happens or gas prices go
others. While oil and coal are true global                                                     up as investments in gas exploration and
markets, gas and electricity markets are        In an opposite movement, the spectacular       production (onshore, offshore or shale gas)
not. However, the growing market share          development of unconventional gas in           become less attractive, thereby, creating a
of liquefied natural gas (LNG) is allowing      the US, that today provides around 50%         tense supply situation.
increasing global gas exchanges and, with       of their production combined with the
electricity interconnections development,       economic crisis, has led to a sharp gas        In Europe, electricity wholesale prices
today’s national electricity markets are        price decrease. Prices in the US fell to       went down on average in 2009 compared
moving regional.                                historical lows of US$4/MBtu in September      to 2008 and are stable since the beginning
                                                2009 and have rebounded to US$6/MBtu           of 2010. Retail prices for all customer
                                                                                               segments followed this trend.



1       IEA World Energy Outlook 2009
2       IEA Oil market report, August 2010



    4
Energy, Utilities and Chemicals                the way we see it




Some retail electricity tariff increases                       that are linked to the fundamental                   •   Price signals, as time of use rates or
occurred in mid 2010. In France, for                           needs of heating or cooling for example.                 energy prices increases, also contribute
example, electricity tariffs were raised by                    Accordingly, the economic crisis has                     to virtuous customer behaviors.
3.4% on average in order to finance heavy                      triggered a decrease in the electricity                  However, during economic recession
investments needed mainly in generation                        and gas industrial consumption as                        times, governments that try to avoid
plants. Electricity tariff increases took                      plants’ capacity was only partially                      deteriorating their citizens’ purchasing
place in other European countries (+2%                         needed. With the necessity to replenish                  power were reluctant to increase
in Germany in H1 2010; +4% in Spain;                           low stockpiles, plants have operated,                    electricity and gas prices. However,
and +4.2% in Sweden announced on                               since the beginning of the year, at a                    prices have to increase on a mid-term
July 1, 2010).                                                 higher capacity (the EU-27 industry                      horizon;
                                                               production index gained more than four               •   Demand response programs: New
Energy consumption decreased in                                points since January 2010). However,                     devices – smart meters and intelligent
2009 and has started to increase                               this crisis has accelerated the industry                 home devices – are a key investment
again in early 2010                                            production geographical shift to Asia                    that improves customer energy
In 2009, we witnessed a historical                             despite governments’ pressure to stop or                 consumption awareness and energy
consumption decrease worldwide for                             at least slow down these relocations as                  demand management efficiency. The
all forms of energy: oil, coal, gas and                        they destroy European jobs. This trend                   EU 3rd Legislative Package (adopted
electricity.                                                   should continue to bring down energy                     in April 2009) recommends that 80%
                                                               consumption and CO2 emissions;                           of the European population to be
In Europe, 2009 electricity and gas                       ■■   Future regulation effects: In addition                   provided with intelligent meters by
consumption decreased compared to                              to the European Climate-Energy package                   2020. Up to now, this recommendation
2008 (-4.7% and -6.1% respectively3)                           effects, energy savings regulations                      had little impact as the Return on
triggered by the industrial sector with, at                    recently adopted by the Member States                    Investment (ROI) for Utilities on
the beginning of 2009, a 10% or more                           will impact energy consumption in the                    smart meters and for individuals on
monthly decrease. The residential sector                       mid-term. As an example, the French                      intelligent home devices is not good
was resilient with, in certain countries,                      Grenelle de l’Environment5 comprises                     enough. A key benefit for Utilities
even an increase in demand.                                    various measures to improve building                     comes from the winter or summer
                                                               insulation (400,000 homes per year                       demand peak shavings, thus avoiding
In last year’s edition of our Observatory,                     at cruising speed), to reduce the cars                   new plants’ or grids’ construction.
we predicted a recovery in 2010 which                          gasoline consumption with a “green                       However, following the European
has happened. In H1 2010, electricity                          sticker” (in order to meet the European                  market liberalization, the Utilities value
consumption increased by 3.4% and                              standard of 120 g/km in 2012) and to                     chain is now split between regulated
gas consumption increased even more                            encourage the use of rail transportation.                (transmission and distribution) and
by 10.3%4.This apparent electricity and                        The energy savings related to these                      unregulated (generation, trading and
gas growth was, however, higher than in                        regulatory effects will take longer to                   sales) activities. As metering is usually
normal conditions as we experienced a                          produce results but they will be more                    part of the distribution regulated
very cold winter of 2009/2010 in Europe                        sustained than those linked to the                       business and as a large proportion
with temperatures below the decennial                          economic crisis;                                         of savings related to smart metering
average by 2 to 4°C.                                      ■■   Customer behaviors that are a key                        investments come from the unregulated
                                                               element for sustainability:                              generation unit (i.e. peak load costs
Future energy consumption evolution will                                                                                savings), the distribution unit’s smart
                                                               •   There is a general need for more
be mainly linked to three factors:                                                                                      metering ROI is unattractive and
                                                                   comprehensive public information
     Economic situation: For certain sectors                                                                            investment decisions are difficult to
■■
                                                                   on energy. Explanations on energy
     such as industry, there is a significant                                                                           take. In Italy, smart meters are fully
                                                                   resources boundaries, on energy
     elasticity between the economic                                                                                    implemented. Sweden took the roll
                                                                   savings necessity and also on the need
     situation and energy consumption while                                                                             out decision in 2003 while France
                                                                   to build energy related infrastructure
     elasticity is low for residential usages                                                                           has just decided to implement them
                                                                   should trigger savvier behaviors;

3    Amended geographical perimeter (EU-27 but Malta and Cyprus + Norway and Switzerland), the reference used in this report
4    SG Energy Pulse index tracks the monthly consumption of a focus group comprising, for electricity: France, the UK, Italy, Belgium, Greece Portugal, Denmark,
     Spain and Poland (i.e. 60% of EU-27 electricity consumption) and for gas: France, Portugal, Spain and the UK (i.e. 36% of EU-27 gas consumption)
5    The “Grenelle de l’Environnement” is a Round Table on environmental issues to define the key points of government policy on ecological and sustainable
     development issues for the coming five years. More information are available at http://www.legrenelle-environnement.fr


A Strategic Overview of the European Energy Markets                                                                                                                 5
(September 20106). Many other                      out, could push up evening electricity                  In 2010, worldwide funding is increasing
         European Member States’ governments                peaks. It is worthwhile noting that electric            as US$248 billion of the stimulus funding
         have been slow to impose smart meters              vehicles while contributing to reduce local             should go on green projects. In Europe,
         deployment. This is regrettable as smart           pollution do not automatically reduce                   a €4 billion energy infrastructure
         meters, in conjunction with demand                 global CO2 emissions unless the electricity             investment plan was adopted by the EU
         side management Utilities programs,                generation is predominantly CO2 free                    Member States in May 2009 of which
         should lead to significant savings in              produced by renewable and nuclear                       €565 million was dedicated to specific
         electricity consumption, peak power                plants. This is the case in France but not in           offshore wind projects and €910 millions
         and CO2 emissions. A Capgemini                     Germany for example.                                    to smart grids.
         study7 shows that dynamic programs
         launched in the EU-158 countries could             New generation plants                                   However, this improved 2010 investments’
         save 200 TWh per year by 2020 (which               As predicted in last year’s edition of our              situation could be hit again by
         represents the combined residential                Observatory, real engagements in new                    governmental subsidy decreases linked to
         consumption of Spain and Germany).                 generation plant constructions have                     the rigorous plans that are being adopted
         Remote control programs of electrical              slowed down in 2009, while the longer                   in most European countries. Many
         appliances that have shown very                    term plans are officially untouched. This               countries, including Spain, Italy, France
         positive results in the US (for                    is a reflection of the financial crisis, the            and Germany, have reduced their subsidies
         example in Florida and Texas) should               Utilities sector financial situation, and the           to renewables (especially wind and solar
         also be considered in addition to                  short-term consumption decrease.                        energy). Recently, in addition to cuts
         or replacement of smart meters                                                                             on subsidies to wind and thermo-solar
                                                            ■■   Gas: Our Observatory also shows that
         deployment in Europe.                                                                                      plants, Spain announced in June 2010
                                                                 Utilities are investing mainly in gas-
                                                                                                                    its intention to cut by 45% guaranteed
                                                                 fired plants, taking advantage of lower
In the mid-term, all these combined                                                                                 subsidized electricity prices paid to new
                                                                 investment costs than for other types of
factors should lead to a slower electricity                                                                         solar photovoltaic (PV) power plants.
                                                                 plants, shorter construction duration and
consumption growth.                                                                                                 In France, on September 1, 2010, the
                                                                 hoping that the present low gas prices
                                                                                                                    government decreased the solar PV feed-in
                                                                 will remain in the future. In France, for
The European energy mix is slowly                                                                                   tariffs by 12% in an attempt to prevent a
                                                                 example, these plants are mainly used
becoming greener                                                                                                    speculative bubble.
                                                                 in peak and semi-peak hours. As in
According to the EU objectives, and in                           many European countries, winter (and
addition to the energy savings, the energy                       even summer) load peaks are predicted              Until green energy becomes profitable,
mix should evolve towards lower CO2                              to be sharper and sharper; the related             the industry will rely on government
emitting energy sources. Both energy                             gas consumption should go up unless                incentives to keep it alive. Solar power, for
usages and types of new plants impact this                       efficient demand side management                   example, is still about three times more
energy mix.                                                      projects, helping to “shave” the peaks,            expensive than coal and onshore wind is
                                                                 are implemented;                                   the only green energy source considered a
Energy usages                                                                                                       break-even prospect. However, higher and
                                                            ■■   Despite the dominance of gas and other             sustained oil prices could improve green
As an example, the transportation sector                         fossil fuels, year-after-year the primary          energy development.
which is heavily oil dependant, is one                           energy mix tends to become “greener”. In
of the biggest CO2 emitters and has to                           2009, regional investments in renewable
evolve to both low consumption vehicles                                                                             We are continuing to witness a nuclear
                                                                 energies were impacted differently                 renaissance in Europe and more countries
and other types of fuels (2nd generation                         by the crisis. Global investments in
biomass and / or electricity). Nearly all                                                                           now have a positive attitude towards
                                                                 clean energy only decreased by 7% to               nuclear plants. Lifetime extension
of the world’s largest car manufacturers                         US$162 billion according to Bloomberg
now plan plug-in hybrid vehicles or fully                                                                           programs have been launched in Belgium,
                                                                 New Energy Finance with contrasted                 Spain and are envisaged in France (with
electric vehicles within two years. Battery                      situations: growth in Asia especially
improvement is a bottleneck for the                                                                                 an investment spending of around
                                                                 in China (+53%) which offsets falls in             €3 billion). Provided safety is kept at high
massive deployment of electric vehicles.                         North America (-38%) and in Europe
Manufacturers are developing efforts to                                                                             levels, these programs have a high ROI:
                                                                 (-10%). China is now the biggest wind              in France, around €0.5 billion should be
increase batteries’ autonomy between                             power market, doubling its installed
two loads and to decrease their weight.                                                                             spent per reactor for a ten year – or more
                                                                 wind capacity in 2009 by adding over               – lifetime extension compared to around
Commercial innovations such as renting                           13,000 MW, and the biggest wind
batteries instead of buying them will also                                                                          €5 billion cost of a new EPR plant.
                                                                 turbines manufacturer. China is also the
help the electric vehicles deployment.                           world’s leading solar panel producer,
Massive electric cars adoption, when it                                                                             In Germany, the coalition government has
                                                                 with a 32% market share in 2008,                   taken a position in September 2010 to
happens, will impact the distribution grid                       and solar panels exports valued at
management and, if not carefully thought                                                                            extend the nuclear power plants lifetime
                                                                 US$15 billion.                                     by 12 years on average. To compensate




6       Decree imposing the start of smart meters roll out in 2012 and 95% of clients equipped in 2016 – September 2, 2010
7       “Demand Response: a decisive breakthrough for Europe”, a Point of View by Capgemini, Enerdata and VaasaETT, 2008
8       EU-15: original 15 Members of the European Union until May 1, 2004: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg,
        the Netherlands, Portugal, Spain, Sweden and the UK

    6
Energy, Utilities and Chemicals             the way we see it




for the windfall profits that they make        Many Utilities are focusing on                  Finally, rigor plans and a commitment
because of lifetime extensions, nuclear        reducing their debts                            to reduce national debts are pushing
power plant operators will have to pay a       As a consequence of a bullish acquisition       governments to consider privatizing their
“fuel-element tax” totaling €2.3 billion       strategy from 2006 to 2008, many large          Utilities: ESB and Bord Gáis in Ireland; Galp,
per year for six years. They will also have    Utilities’ war chests have significantly        EDP and REN in Portugal; Enea in Poland;
to pay a supplementary “eco-tax” that          decreased triggering divestments in order       and PPC in Greece. Others could follow.
amounts to an estimated €15 billion            to restore the balance sheet. Networks,
during the remaining lifetime of Germany’s     having long-term recurrent revenues, were       Electricity and gas security of supply
nuclear units. They will continue to pay a     seen as easier to sell assets. For example,     have generally improved except
voluntary contribution of €300 million a       EDF has agreed to sell its UK distribution      during the very cold winter in certain
year in 2011 and 2012, and €200 million                                                        regions
                                               networks to a consortium headed by
a year from 2014 to 2016 for the               Hong Kong billionaire Li Ka-Shing for           Electricity security of supply was
construction of renewable energy plants.       UK£5.8 billion.                                 threatened during extreme weather
They will pay more after 2016 when                                                             conditions
the windfall-profit tax will no longer be      In addition to cash, Germany’s                  During the observed period, thanks to
payable. Despite all these extra taxes,        transmission network sales allowed E.ON         a consumption slow down and new
analysts view these decisions as favorable     and Vattenfall Europe to obtain from            plants’ commissioning, security of supply
for the German nuclear operators, E.ON,        the EU DG Competition a drop of their           improved globally (from 9.2% in 2008 to
RWE and EnBW.                                  charges.                                        9.8% in 2009). However, the exceptionally
                                                                                               cold weather threatened electricity supply
Finland, France and the UK were the first      In a similar move, Italian Eni announced        in a few countries. A case in point was the
European countries to take decisions to        that it plans to sell stakes in three major     French situation, where in December 2009
build new plants. They were followed by        pipelines (valued at €1.5 billion) as part      and in early January 2010, temperature
a number of Eastern European countries         of a potential settlement with the EU           was 6 to 8°C degrees below normal.
including Slovakia, the Czech Republic,        regulators over alleged anti-competitive        Each one degree drop in temperature
Bulgaria and Romania. In July 2009, Italy      behavior by the company’s natural gas           triggers an extra electricity capacity need
removed its nuclear moratorium and in          pipeline business.                              of 2,100 MW and the electricity peak
June 2010 Sweden voted to allow new                                                            went up to a record of 92,400 MW. At the
plants to be built. Other countries will       Following the same trend, Enel sold             time, the nuclear plants’ availability was
follow (possibly Switzerland and the           80% of Endesa’s gas pipelines to two            not good so France had to import up to
Netherlands).                                  Goldman Sachs’ infrastructures funds for        8,000 MW from its neighbors for several
                                               €800 million.                                   consecutive days. This import level was
However, the first European plant                                                              near the upper possible limit of 9,000 MW.
completion (Olkiluoto in Finland and           This cash situation explains that, while        The situation was even more tense in
Flamanville in France) are delayed mainly      we are witnessing many mergers and              certain French regions having a fragile
because of EPR’s9 design complexity and        acquisitions in the Oil and Gas sector,         transmission grid and messages were sent
construction difficulties.                     there are fewer in Utilities. However,          by the TSO, RTE, to the population asking
                                               GDF SUEZ after the time needed to               them to lower their consumption around
These EPR delays are also an illustration      digest their initial merger has announced       7 PM (the peak time). These messages
of the necessity for the industry as a whole   the first very large acquisition since the      were very well received and the population
to ramp up its facilities, quality insurance   crisis. By combining GDF SUEZ Energy            behavior helped to avoid black-outs.
and human capabilities as it seems to          International assets (which includes North
be more painful than forecasted. On the        America, Latin America and the Middle           This demand and supply balance in peak
positive side, as consumption growth is        East) with International Power’s and            load situations is a real threat to security
slowing down, the need for these new           adding UK£1.4 billion in cash, GDF SUEZ         of supply.
plants is delayed, thus leaving more time      took a 70% stake in the new International
for their completion. On the negative                                                          What to do?
                                               Power Company. This new company,
side, the present delays are increasing the    will be a leading global energy producer        ■■   Peak power plants investments: In France,
final electricity cost as initial investment   with strong market positions in America,             in the RTE scenario, peak load demand
accounts for 60 to 80% of the generated        Europe, the Middle East, Asia and                    is estimated at around 30,000 MW
electricity costs. These construction          Australia with a total generating capacity of        at 2025 horizon which represents an
risks could threaten the nuclear energy        66 GW. GDF SUEZ is also planning €4 to               investment of €15 to 20 billion to be
competitiveness and render new nuclear         5 billion divestments in 2011-2012 and               matched;
plants more difficult to finance.              has started this program by selling its 5%      ■■   Network investments: Let’s not forget that
                                               stake in Gas Natural.                                the origin of many recent black-outs
                                                                                                    was linked to grids’ collapse. There is,




9   EPR: European Pressurized Water Reactor




A Strategic Overview of the European Energy Markets                                                                                              7
thus, a necessity to reinforce both the              Even if in 2009, Gazprom’s gas share in                     LNG bubble. In the long-term, the
     transmission and distribution grids.                 Europe’s imports fell from 39% to 35%,                      prediction is that it will take a few years
     Smart grids’ investments are also aimed              in the long-term, as much as 50% of EU                      to absorb this LNG “bubble” and that
     at improving grid reliability. Progress has          gas could be imported from this Russian                     a tense supply market could prevail
     been made on this front as reflected by              supplier. This could be a threat to the                     again. However, this trend could be
     the 2009 increase of 15% in the national             security of supply as demonstrated in the                   mitigated by domestic gas production
     transmission grids investments;                      previous years when disputes between                        in importing countries such as China or
■■   As extreme weather events don’t                      Russia and Ukraine (one of the transit                      other developing countries. According
     always happen at the same time in                    countries) deprived the EU of Russian                       to Wood Mckenzie studies, Chinese coal
     European countries and as the demand/                gas during three very cold weeks in early                   gasification, coal bed methane and shale
     temperature correlation (often linked                2009. This year’s shorter dispute between                   gas are expected to cut from 2020 the
     to electric heating market share) is not             Russia and Belarus had a much smaller                       country’s need for new LNG to 8 million
     the same in all countries, increasing                impact as the crisis was of a shorter                       tons a year against 16 million annually
     importation capacity increases security              duration and gas storages were full.                        during the next decade;
     of supply. Investing in European                                                                            ■■   Develop unconventional gas production:
     interconnections and decreasing the                  What to do?                                                 Europe has probably lower reserves
     bottlenecks is, thus, important. While               ■■   Increase storage capacity: The EU                      than the US and they are not yet well
     little progress in interconnections                       recommends that each country has                       known. The IEA estimation amounts
     investments has been made in 2009                         a storage capacity of 60 days of                       to 35 tcm compared to conventional
     some new large electrical links such                      consumption. The situation is very                     reserves of 3 tcm for the EU and 3 tcm
     as Spain-Portugal, UK-Netherlands or                      different from one country to another.                 for Norway. Exploration projects are
     Ireland-UK should be commissioned in                      Germany, France and Italy having the                   underway in different parts of Europe
     2010 and 2011;                                            largest capacity while the UK has one                  and unconventional gas production
■■   The importance of demand response                         of the smallest. Thanks to the past                    would certainly contribute to security
     programs has been demonstrated again                      year’s investments, storage capacity                   of supply improvement. However, the
     during the 2010 exceptionally hot                         in Europe has increased by 15% in                      environmental issues could be more
     summer in the US. This could have                         2009 representing 19% of its annual                    difficult to overcome than in the US;
     triggered electricity black-outs on the                   consumption. More than 120 new                    ■■   Invest in reverse flows infrastructure: Gas
     East Coast as transmission capacity                       facilities or extensions projects have been            flows are mainly directed from East to
     was insufficient. These black-outs were                   listed but only 23% of these projects                  West. The latest Russia-Ukraine crisis
     avoided thanks to the dynamics demand                     benefit from a final investment decision;              highlighted the difficulty in reversing
     response programs – as those deployed                ■■   Increase LNG’s share in the total gas                  flows and the importance of developing
     by PJM10 – that resulted in peak shavings                 supply, as LNG enables access to 80%                   West to East gas flows. The projects
     and increased electrical supply reliability.              of worldwide proven gas reserves thus                  (about 40 in total) aim at shipping more
                                                               providing a good supply diversification.               easily gas coming from North Europe
In conclusion, European Utilities and                          2009 and early 2010 have seen the                      and LNG terminals to the East and
regulators need to move quickly on                             opening of LNG terminals in Wales and                  easing gas flows between neighboring
smart metering implementation and                              near Venice (an offshore terminal able                 countries in case of a supply crisis. These
other devices deployment in order to                           to supply 10% of Italy’s needs) and the                projects cost estimates have reached
boost demand side management and load                          partial opening (20%) of Fos Cavaou                    €1.5 billion, and some of them could
management programs thus increasing                            in France. However, the economic                       benefit from EU subsidies (€80 million
electricity supply reliability.                                crisis had an impact on the 30 new                     for reverse flows);
                                                               terminal projects. Several of them (e.g.          ■■   Improving gas market fluidity: Some
Gas security of supply is a long-term                          Brindisi, Rosignano, Civitavecchia and                 progress is being observed. The Balkans
concern                                                        Alpi Adriatico in Italy; Dunkirk and                   is a case in point with plans being
During the crisis, gas consumption                             Le Verdon in France) were postponed                    implemented to integrate the various
decreased even more significantly than                         or cancelled. All together and boosted                 pipeline networks into a single system.
that of electricity as it was hit both                         by cheap international gas prices, LNG                 The Greek pipeline operator, DEFSA,
by direct consumption decrease and                             imports increased by 27% in 2009;                      has been improving delivery capacity to
indirectly by the gas-fired electricity plants’           ■■   Since mid 2008, demand side events,                    neighboring Bulgaria with gas sourced
consumption decrease. While impacting                          such as the economic recession and the                 via Greece’s LNG import terminal
negatively the Utilities’ revenue, this                        development of US non conventional                     near Athens. In December 2009, the
consumption decrease was positive on the                       gas11 and those on the supply side,                    opening of the Central European gas
European gas security of supply, as shown                      such as the commissioning of new                       hub (CEGH) at Baumgarten in Austria,
by the high March 2010 gas level in the                        liquefaction plants in Yemen and Qatar,                close to the Hungarian and Slovakian
European reservoirs despite a cold winter.                     have transformed the LNG market. From                  borders, is already improving the ability
                                                               a 2008 suppliers’ market it changed                    of the region to store and distribute gas
                                                               into a buyer’s market creating today’s


10   PJM is a Regional Transmission Operator (RTO), operating 51 million customers on the US East coast. PJM offers several demand response solutions such
     as economic load response (the customers reduce their consumption when locational marginal prices are high) or emergency load response (customers are
     compensated during emergency conditions on the PJM system)
11   Non conventional gas (or unconventional gas) designates: shale gas (the most important resource), tight gas and coal bed methane found in former coal mines


 8
Energy, Utilities and Chemicals                 the way we see it




     to neighboring states in Central and                 generation adequacy should be maintained              EU CO2 emissions reduction objective
     Eastern Europe;                                      until 2025 in its best estimate scenario13.           is likely to be reached
■■   Build new pipelines routes: The EU’s                 This is good news providing that current              Thanks to the economic recession and
     strategy is to enable the gas import                 planned investments will not be delayed.              to national legislations (even if these will
     from Central Asia (mainly Azerbaijan,                                                                      have mainly a longer time effect) the EU
     Turkmenistan and Kazakhstan) through                 While the EU CO2 reduction objective                  has basically achieved its Kyoto target as
     a new pipeline route so as to avoid                  is likely to be reached, the renewables               a bloc, although some Member States are
                                                          and the energy efficiency objectives                  still a long way away from their individual
     Gazprom’s infrastructure. On the
                                                          could be more difficult to attain
     contrary, Gazprom advocates that new                                                                       targets.
     pipelines avoiding transit countries (as             Let us recall that in June 2009, the EU
     Ukraine – 80% of transit – and Poland)               parliament adopted the so-called 3x20                 In 2009, a drop of around 7%15 in the CO2
     and thus decreasing conflict situations              objectives to be met by 2020: 20% CO2                 emissions under the European Trading
     that have in the past deprived Europe                emissions reduction compared to 1990                  Scheme (ETS) system was observed and
     from gas supplies will improve security              level, sourcing 20% of all final energy               the 2020 target is less challenging. The
     of supply. The Nabucco pipeline is the               consumed from renewable sources and                   EU will have to achieve a reduction of the
     EU’s flagship project with a forecasted              20% energy consumption reduction.                     same absolute magnitude as that expected
     6% of annual European consumption                    Before looking at Europe’s current situation          over the years 1990 to 2010 but in only
     capacity and a planned start operations              and examining the likelihood of these                 half the time and without the benefit of
     date in 2014. However, this project                  objectives to be met, let us have a glance at         favorable one-off factors16. However, the
     is encountering a lot of difficulties to             the international situation.                          probable soft economy and regulatory
     secure its future gas supply.                                                                              measures adopted at the EU and Member
     On the contrary, the competing                       On the international front, very little               States levels will help.
                                                          has been achieved
     project, South Stream pipeline has
     made progress, on one hand, through                  The results from the December 2009                    Renewables share in final energy
     intergovernmental agreements signed                  Copenhagen conference fell short of the               consumption is a challenging target
     between Russia and future transit                    EU’s goal of achieving maximum progress               Even if lower than the previous 2008
     countries (Bulgaria, Serbia, Hungary,                towards finalizing a legally binding global           exceptional growth, renewable energies
     Greece, Slovenia and soon Austria)                   climate treaty to succeed the Kyoto                   generation continued to increase in 2009
     and, on another hand, in extending its               Protocol in 2013.                                     (15% for wind and 53% in solar PV).
     shareholders portfolio with EDF’s future                                                                   However, despite this growth and as
     entry at 10% in the capital.                         The Copenhagen Accord endorses, at                    reflected in our projection, one can fear
     On the Northern side, the Russia/                    a global level, the objective of keeping              that the 20% target will be very difficult
     Germany led project, Nord Stream, has                warming to less than 2°C above the pre-               to meet. The European Commission’s
     extended its shareholders with Gasunie               industrial temperature. The Accord also               assumptions imply that by 2020 the
     from Netherlands, and GDF SUEZ                       lays the basis for a substantial “fast start”         renewables output will effectively double
     from France. It is built to transport gas            finance package for developing countries,             from around 600 TWh today to around
     directly from Russia to Germany across               approaching US$30 billion for the period              1,200 TWh by 2020, with about 500 TWh
     the Baltic Sea, avoiding Poland (and                 2010 to 2012, and medium-term financing               of this increase coming from wind. This
     Ukraine). Its construction started in                of US$100 billion annually by 2020.                   could be very difficult to meet as:
     April 2010 and the first gas delivery is             However, this non binding Accord leaves               ■■   In much of Western Europe the most
     scheduled for early 2012.                            many important details to be worked out                    favorable onshore-wind sites have
     However, with investments of around                  in 2010 to make it operational. It seems                   already been taken, necessitating the
     €10 billion per pipeline and the slower              that the UNFCCC14 Bonn intermediate                        development of offshore wind farms that
     growth of pipeline gas supplies, the                 conference results were disappointing and                  are more expensive and more technically
     probability of having the three pipelines            that a lot of progress needs to be done                    challenging to build and maintain;
     built before 2020 is slim.                           before the year-end conference in Mexico.
                                                                                                                ■■   Project finance capital is likely to be
                                                          Outside the EU, no new binding                             more constrained over the next decade
Longer term view: the crisis has                                                                                     than over the last; and
negatively impacted investment in                         commitment CO2 emissions reductions
energy infrastructures as well as energy                  and/or on cap and trade system, were                  ■■   The subsidies needed to drive the
consumption trends. It is hard to say if                  adopted at the country level. No legislation               development of offshore wind and
both decreases will match and if security                 will pass in the US before the November                    solar energy in many EU countries over
of supply will improve or at least not                    2010 mid-term elections (and even                          the next few years will be negatively
deteriorate. According to ENTSO-E12,                      perhaps after) and the Australian law was                  impacted by their financial situation.
                                                          rejected.



12   ENTSO-E (European Network of Transmission System Operators for Electricity) was created at the end of 2008 and is operational since July 1, 2009. ENTSO-E is
     the unique association of European electricity TSOs comprising all former regional organizations such as UCTE or ETSO
13   ENTSO-E System Adequacy Forecast 2010-2025
14   UNFCCC: United Nations Framework Convention on Climate Change
15   http://www.eea.europa.eu/highlights/recession-accelerates-the-decline-in
16   Carbon Emission Reports, Deutsche Bank – 2010


A Strategic Overview of the European Energy Markets                                                                                                            9
Improving energy efficiency by 20% is a         This is why, unless the economy growth
difficult but achievable goal                   stays flat during the next decade, the EU
As far as the energy efficiency goal is         goal is ambitious and all the more so given
concerned, this consists in significantly       that – unlike the emissions and renewables
reducing the EU’s primary energy                targets – it is not legally binding.
consumption from 1,750 Mtoe in 2005
to 1,520 Mtoe by 2020. In 2009, primary         CO2 prices were too low to trigger
energy consumption dropped by 5.6%.             switches to lower carbon generation
                                                As a consequence of the above analyzed
While the Western European industry             factors, the spot EUA prices remained
has already contributed widely to energy        stable, in a €13-14/t of carbon range.
savings, improvements in new EU Member          Because of production slowdown, the
States could be expected.                       industry had an excess of certificates while
                                                Utilities were short. Even with the present
In addition, this crisis has accelerated        low gas spot prices, a price of €20/t
plant’s relocating outside of Europe,           would be needed (on a short run marginal
resulting in lesser industrial energy           cost) to trigger switches from coal to gas.
consumption. One could believe that the         This price level should rise to €80/t to
industrial energy future savings are mainly     economically justify Carbon Capture and
linked to the economy softness level.           Storage (CCS) equipment and this has
                                                a low probability to happen in the years
More savings should come from other             coming.
sectors (buildings, transportation) with
longer lead times. As already outlined,         Many factors will impact the ETS future
many national legislations are focusing         prices including new EU legislation
on building’s energy consumption – new          (a 30% CO2 reduction objective for
isolation regulations and renovation            example), the economic situation and the
programs – and transportation where huge        implementation of auctioning for Utilities
investments and technology breakthrough         starting in 2013.
are needed.
                                                Some politicians in the UK (and the US)
However, let’s not forget that 2020 is          advocate for a carbon price floor in order
a short-term horizon compared to car            to give more visibility to investors in CO2
fleet’s renewals or even more so to the         free generation – mainly in nuclear plants
  renovation of buildings and thus, these       that have a long lead time – and to push
             new legislations will have only    for more renewable.
                           long-term effects.
                                                Other politicians want to implement a
                                                     European carbon tax which would
                                                                      push customers
Energy, Utilities and Chemicals   the way we see it




to buy or use less CO2 rich products.                    To respond to these new challenges, a new
According to some economists, these                      grid concept, smart grids, has emerged.
carbon taxes have enabled a “green                       These smart grids will necessitate new
industry” growth, reduced CO2 emissions                  equipments and will be more digitally
and contributed to the economic                          managed. Managing a dramatic increase
growth in the countries where they were                  in data flow, data storage and exchanges
implemented (Denmark, Sweden and                         both for grid balance and customer
Finland). Their effectiveness is, however,               relations will become a significant and new
controversial as polluting industrial                    challenge.
activities’ relocations are partly responsible
for the observed CO2 savings.                            Thus, communication protocols will need
                                                         to be standardized in order to manage the
Generation mix and customer                              information flow on the net and with the
behaviors changes are calling for                        customers as well as within buildings. The
smart grids                                              US Department of Energy took the lead
The above analysis concludes that while                  on these crucial standardization points
overall security of supply increased                     and, unfortunately, Europe is lagging
during the observed period, very tense                   behind which could penalize the European
situations were observed in electricity                  electrical equipment industry.
during the peak periods necessitating
either significant peak power generation                 Smart grids implementation will
investment or vigorous demand response                   necessitate new investments. Today,
programs enabled by devices such as smart                there is funding in Europe and, more
metering.                                                so, in the US, for smart grid studies and
                                                         prototype buildings but not for their real
Boosted by the EU Climate-Energy                         deployment.
directive, the generation mix is becoming
greener implying a high growth of                        As discussed above, with the European
renewable energy share in electricity                    Utilities unbundled value chain, separate
production.                                              ROI for the regulated and unregulated
                                                         entities is not obvious to demonstrate
These new trends related to energy mix                   even for smart meters. Massive smart
and customer behavior, are strongly                      grids’ deployment will need a regulatory
impacting the electricity grid management,               push and funding through transmission
which is a key factor in electricity security            and distribution tariffs increase and by
of supply.                                               consequence higher electricity prices.
                                                         These are difficult but needed decisions to
Today, balancing supply and demand on                    take during fragile economic periods.
the grid is a complex exercise requiring
already sophisticated equipment,
automatisms and data management. With
the increase of the renewable energies
                                                                                          Paris, October 20, 2010
percentage of generation capacity, the
electrical grid’s management is facing
new challenges as these energies provide
unforeseeable and intermittent power
generation that is thus not schedulable17.

Wind and solar power units are
generally small providing decentralized
type generation and normally they are                                                        Colette Lewiner
connected to the distribution networks.                                                    Global Leader of Energy,
                                                                        Utilities and Chemicals Sector at Capgemini
Also, with decentralized generation,
notably solar PV, customers will become
occasional producers. Instead of receiving
electricity from the grid they will inject
it onto the grid. Today, the distribution
network management is not designed to
manage these decentralized and sometimes
bi-directional flows.

17   “The Impact of Renewables on the Electric Grid”, Point of View by Capgemini – 2009




A Strategic Overview of the European Energy Markets                                                                                            11
Energy, Utilities and Chemicals       the way we see it




Team and Authors
Report Coordination                         Competitive Gas                             France
Sopha Ang                                   Upstream Gas                                Sébastien Chirié
+33 1 49 00 22 30                           Florent Andrillon                           sebastien.chirie@capgemini.com
sopha.ang@capgemini.com                     florent.andrillon@capgemini.com

Philippe Coquet                             LNG                                         Germany/Switzerland
philippe.coquet@capgemini.com               Nick Sharma                                 Marc Sauthoff
                                            nick.sharma@capgemini.com                   marc.sauthoff@capgemini.com

Our partners                                Gas Wholesale Markets                       Jan Strobel
                                            Sébastien Chirié                            jan.strobel@capgemini.com
European Energy Policy insights
                                            sebastien.chirie@capgemini.com
CMS Bureau Francis Lefebvre
Christophe Barthélémy                                                                   Italy
                                            Gas Retail Markets
+33 1 47 38 55 00                                                                       Carlo Gatti
                                            Antonio Michelon
christophe.barthelemy@cms-bfl.com                                                       carlo.gatti@capgemini.com
                                            antonio.michelon@capgemini.com


Finance and Valuation insights                                                          Netherlands
                                            Infrastructures and Regulated
Société Générale Global Research                                                        Tjard Brons
                                            Activities
John Honoré                                                                             tjard.brons@capgemini.com
                                            Electricity Transmission
+33 1 42 13 51 55                           Bernard Malfliet
john.honore@sgcib.com                       bernard.malfliet@capgemini.com              Norway
                                                                                        Magnus Haggstrom
                                            Electricity Distribution                    magnus.haggstrom@capgemini.com
Switching and prices insights
                                            Fabrice Catala
VaasaETT
                                            fabrice.catala@capgemini.com
Dr Philip Lewis                                                                         Portugal
+358 40 529 5852                            Gas Transmission                            João Torres
philip.lewis@vaasaett.com                   Antonio Michelon                            joao.torres@capgemini.com
                                            antonio.michelon@capgemini.com
Jessica Strömbäck
+358 40 725 6023                            Gas Storage                                 Slovakia
jessica.stromback@vaasaett.com              Alexandre Leondaridis                       Michal Geci
                                            alexandre.leondaridis@capgemini.com         michal.geci@capgemini.com


Competitive Power                           Gas Distribution
                                                                                        Spain
Generation                                  Fabrice Catala
                                                                                        Oscar Barrero Gil
Ana-Maria Popa                              fabrice.catala@capgemini.com
                                                                                        oscar.barrero-gil@capgemini.com
ana-maria.popa@capgemini.com
                                            Sustainable Energy and
Arnault Prêtet                                                                          Sweden
                                            Climate Change
arnault.pretet@capgemini.com                                                            Peter Cassel
                                            Alain Chardon
                                                                                        peter.cassel@capgemini.com
Electricity Wholesale Markets               alain.chardon@capgemini.com
Edouard de la Jonquière
                                            Jeanne Michon-Savarit                       UK
edouard.a.de-la-jonquiere@capgemini.com
                                            jeanne.michon-savarit@capgemini.com         Alistair Green
Sébastien Chirié                                                                        alistair.green@capgemini.com
sebastien.chirie@capgemini.com              Finance and Valuation
                                                                                        Acknowledgements to Chiel Blokvoort, 
                                            François-Xavier Chambre
Electricity Retail Markets                                                              Alain Bourguignon, Katarina Bråkenhielm, 
                                            francois-xavier.chambre@capgemini.com
Bettina Buchert                                                                         Djothi Ficot, Martin Fischer, Bérénice 
bettina.buchert@capgemini.com                                                           Germain, Emmanuel Gourbesville, Bettina 
                                            Regional Focus                              Grötschel, Katia Houpert, Subhash Jha, 
Vincent Escoffier                           Belgium                                     Pierre Lorquet, Lars Molde, Sundhar 
vincent.escoffier@capgemini.com             Bernard Malfliet                            Parthasarathy, Sean Ryan and Stéphane 
                                            bernard.malfliet@capgemini.com              Tchirieff




Country Abbrevations and Energy Authorities/Team and Authors                                                                  101
About Société Générale Global                      About CMS Bureau Francis Lefebvre             About VaasaETT Global Energy Think-
Research                                                                                         Tank
                                                   CMS Bureau Francis Lefebvre is one of the
Société Générale Global Research teams             leading business law firms in France. Its     The VaasaETT Global Energy Think-
comprise 300 professionals including               organisation based on the active assistance   Tank shares, develops and envisions best
economists, rates, forex and commodities           by specialist lawyers and its recognised      practice for the global Utilities industry
strategists, credit and equity analysts and        know-how for over 80 years ensure that        through a network of thousands of senior
strategists, quantitative and derivatives          companies are provided with reliable and      executives, officials, researchers and other
specialists. Based in London, Paris, New           sound advice relating to their strategic      experts who are for the most part known
York, Tokyo and Hong Kong they combine             and tactical decisions at national and        and trusted personally. Value is provided to
their expertise to offer:                          international level.                          partners through the synergy of Interactive
■■   A unique cross-asset approach                                                               Forums and Collaborative Projects. The
                                                   CMS Bureau Francis Lefebvre is a member       Think-Tank focuses broadly on strategic
■■   Top-rated strategic, sector, company and
                                                   of CMS, the organisation of 9 major           business, market, innovation and
     thematic analysis
                                                   independent European law firms providing      regulatory issues, and is world renowned
■■   A customized offering and bespoke             businesses with legal and tax services        for its expertise in fields such as Customer
     products                                      across Europe and beyond. Operating in        Psychology & Behaviour, Smart Metering
■■   Independent and innovative views with a       47 business centres around the world,         and Demand Response.
     focus on trade ideas                          CMS has over 773 partners, more than
                                                   2,800 legal and tax advisers and a total      More information at www.vaasaett.com
More information at www.sgresearch.com             complement of over 5,000 staff.

                                                   CMS main member firms’ offices and
                                                   associated offices worldwide: Amsterdam,
                                                   Berlin, Brussels, London, Madrid, Paris,
                                                   Rome, Vienna and Zurich.

                                                   More information at info@cms-bfl.com
                                                   and www.cms-bfl.com




                        About Capgemini
                        and the Collaborative Business Experience™
®




                      Capgemini, one of the        2009 global revenues of EUR 8.4 billion
                  world’s foremost providers of    and employs 95,000 people worldwide.
     consulting, technology and outsourcing
     services, enables its clients to transform    With 1.13 billion euros revenue in 2009
     and perform through technologies.             and 12,000+ dedicated consultants
     Capgemini provides its clients with           engaged in Energy, Utilities and
     insights and capabilities that boost their    Chemicals projects across Europe, North
     freedom to achieve superior results           America and Asia Pacific, Capgemini’s
     through a unique way of working, the          Energy, Utilities & Chemicals Global
     Collaborative Business ExperienceTM.          Sector serves the business consulting and
     The Group relies on its global delivery       information technology needs of many
     model called Rightshore®, which aims          of the world’s largest players of this
     to get the right balance of the best talent   industry.
     from multiple locations, working as one
     team to create and deliver the optimum        More information about our services,
     solution for clients. Present in more         offices and research is available at
     than 30 countries, Capgemini reported         www.capgemini.com/energy




    102
www.capgemini.com/energy




                                                                                                                                                                  EUROPEAN ENERGY MARKETS OBSERVATORY  y  2009 AND WINTER 2009/2010 DATA SET - TWELFTH EDITION
  Watch the European Energy Markets Observatory video on your smartphone




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European Energy Markets Observatory 2010 - Editorial

  • 1. Energy, Utilities and Chemicals the way we see it European Energy Markets Observatory 2009 and Winter 2009/2010 Data Set Twelfth Edition, November 2010 In collaboration with
  • 2. Contents A Strategic Overview of the European Energy Markets 4 Competitive Power 12 Electricity Generation 12 Electricity Wholesale Markets 22 Electricity Retail Markets 28 Competitive Gas 34 Upstream 34 LNG 40 Gas Wholesale Markets 44 Gas Retail Markets 49 Infrastructures and Regulated Activities 56 Electricity Transmission 56 Electricity Distribution 64 Gas Transmission 68 Gas Storage 72 Gas Distribution 77 Sustainable Energy and Climate Change 79 Finance and Valuation 89 Glossary 96 Country Abbreviations and Energy Authorities 100 Team and Authors 101 ©2010 Capgemini. Reproduction in part or in whole is strictly prohibited.
  • 3. Energy, Utilities and Chemicals the way we see it Tables Country Focus Table 1.1 Peak load, generation capacity Table 8.2 Investments from selected Key issues in the United Kingdom .................... 18 and electricity mix (2009).................................. 13 electricity TSOs in their national grid Key issues in Switzerland ................................. 39 Table 1.2 Real margin versus theoretical (2004 to 2009) .................................................. 58 Key issues in Portugal ...................................... 43 margin (2009).................................................... 14 Table 8.3 Electricity TSOs investments in the national grid as a % of their revenues Key issues in Sweden ....................................... 47 Table 1.3 Map of generation capacity projects, as of May 2010 .................................. 15 (2008 and 2009) ............................................... 58 Key issues in Belgium ....................................... 50 Table 1.4 Generation market concentration Table 8.4. Map of interconnections levels, Key issues in Spain........................................... 60 (2009)................................................................ 19 bottlenecks and priority interconnections Key issues in Norway ....................................... 63 (2009)................................................................ 59 Table 2.1 Commodity prices Key issues in the Netherlands .......................... 67 (2009 and H1 2010) .......................................... 22 Table 9.1. Map of electricity DNOs and their unbundling status (2009) .................................. 64 Key issues in France ......................................... 75 Table 2.2 Yearly (2008 and 2009) and winter Key issues in Slovakia ...................................... 76 (2008/2009 and 2009/2010) average Table 9.2 Number of new generation electricity spot prices ....................................... 23 connections (basis 100 = 2005) ....................... 66 Key issues in Italy ............................................. 80 Table 2.3 Electricity spot prices on the main Table 10.1 Ownership unbundling status Key issues in Germany ..................................... 87 European markets (2009 and H1 2010) ............ 24 of gas TSOs (as of July 2010) ........................... 68 Table 2.4 Electricity futures prices Table 10.2 Map of physical congestions (year ahead) on the main European markets on gas infrastructures (2009) ............................ 69 (2009 and H1 2010) .......................................... 25 Table 10.3 Investments from selected Table 2.5 Map of electricity trading (2009) ....... 26 gas TSOs in their national grid (2007 to 2009) .................................................. 70 Table 3.1 Total electricity consumption and size of I&C and residential markets (2009) ....... 28 Table 10.4 Gas TSOs investments in the national grid as a % of their revenues Tables 3.2 I&C electricity prices - VAT excluded (2008 and 2009) ............................................... 70 (H2 2009 and % change with H2 2008) ........... 29 Topic Focus Table 11.1 Gas storage capacities (2009) ......... 72 Table 3.3 Residential electricity prices - all taxes included and with PPP Table 11.2 Map of gas storage (2009) .............. 73 Hydroelectric concessions renewal (H2 2009 and % change with H2 2008) ........... 30 Table 11.3 Gas storage facilities projects in France: a contribution to the Table 3.4 Households Energy Price Index (2009)................................................................ 75 Grenelle de l’Environment’s goals but with (HEPI) in the EU-15 capitals - electricity Table 11.4 Gas storage regulation regimes uncertain profitability ........................................ 17 without taxes (2009 and H1 2010).................... 30 (2009)................................................................ 76 The reactors manufacturers are preparing Table 3.5 Status of electricity price regimes Table 12.1 Map of gas DNOs and their to fight for a share in the promised (as of July 2010) ................................................ 31 unbundling status (2009) .................................. 77 nuclear rush ...................................................... 20 Table 3.6 Electricity retail market concentration Tables 13.1 3x20 European Union 2009 has been a record year for European (2009) .............................................................. 32 climate change objectives (status as of 2009 switching........................................................... 33 Table 4.1 Domestic gas production versus with provisional data) ........................................ 79 Retail energy providers still have to face imports (2009) .................................................. 34 Table 13.2 CO2 prices (2009 and H1 2010)...... 82 low net margin levels. Therefore, Cost to Serve and Cost to Acquire control remains key to Table 4.2 Gas production and share of Table 13.3 Growth rate of renewable energy ensuring profitability ......................................... 55 European proven reserves by company sources (2005 to 2008 or 2009) ...................... 84 (2008 and 2009) ............................................... 35 Desertec and Transgreen: Table 14.1 Companies on the panel and two complementary projects following Table 4.3 Proven gas reserves (2009) .............. 35 their main characteristics (2009)....................... 90 the same objective .......................................... 57 Table 4.4 Map of gas imports through Table 14.2 Evolution of electricity Utilities’ Smart metering implementation across pipelines and pipeline projects (2009) .............. 36 revenues and volumes sold .............................. 91 Europe is slow .................................................. 61 Table 5.1. Map of LNG terminals and flows Table 14.3 EBITDA margin evolution Will smart grid technologies compete with (2009)................................................................ 40 (2004 to 2010e)................................................. 91 telecom technologies?...................................... 62 Table 5.2 LNG imports to Europe (2009) .......... 42 Table 14.4 CAPEX to revenues ratio Smart Energy Services deployment requires Table 6.1 Gas spot prices (1990 to 2009) .................................................. 92 all stakeholders to organize if they want (2009 and H1 2010) .......................................... 44 Table 14.5 Breakdown of investments by to reap all the benefits ...................................... 62 Table 6.2 Gas futures prices segment (2009)................................................. 92 Smart Energy Services - Experience (summer 2011 and winter 2011/2012) ............... 46 Table 14.6 Utilities sector performance Reduces Risk ................................................... 63 Table 6.3 Map of gas trading (2009)................. 48 versus DJ Eurostoxx 50 Transposition of the EU 3rd Energy Package (base 1 on January 1, 1990) ............................. 93 is heterogeneous across Member States ......... 71 Table 7.1 Total gas consumption and size of I&C and residential gas markets (2009) ............ 49 Table 14.7 5-year Utilities sector performance Copenhagen: what’s next?............................... 81 versus DJ Eurostoxx 50 Tables 7.2 I&C gas prices - VAT excluded (base 1 on September 1, 2005) ........................ 93 The comeback of concentrating (H2 2009 and % change with H2 2008) ........... 50 solar power (CSP) ............................................. 85 Table 14.8 Utilities sector performance versus Table 7.3 Households Energy Price Index DJ Eurostoxx 50, as of September 21, 2010 (HEPI) in the EU-15 capitals - gas without taxes (base 1 on January 1, 2010) ............................. 93 (2009 and H1 2010) .......................................... 52 Table 14.9 “Electricity” versus “gas” stocks, Table 7.4 Residential gas prices - all taxes share performance included and with PPP (base 100 on January 1, 2009) ......................... 94 (H2 2009 and % change with H2 2008) ........... 52 Table 14.10 Utilities sector P/E, Table 7.5 Status of gas price regimes Europe and US (5 years) ................................... 95 (as of July 2010) ................................................ 53 Table 14.11 Relative sector P/E, Table 7.6 Gas retail market concentration Europe and US (5 years) ................................... 95 (2009)................................................................ 54 Table 14.12 Average P/E for network Table 8.1 Ownership unbundling status of companies ........................................................ 95 electricity TSOs (as of July 2010)...................... 56 European Energy Markets Observatory 3
  • 4. A Strategic Overview of the European Energy Markets Editorial by Colette Lewiner The economic situation impacted Developing countries, and especially the in January 2010. They are significantly energy trends Asian recovery, have triggered higher lower in the US than in Europe. As foreseen, 2009 was a crisis year in oil demand. Consensus now expects Europe and in the US. While other oil demand to increase by 1.8mb/d It is interesting to note that gas prices in regions in the world recovered by mid (+2.2%) and by 1.3mb/d (+1.5%) in 2010 the US and to a certain extent in the UK 2009, it was only at the end of 2009 that and 2011 respectively2. With limited are no longer correlated to oil prices. On green shoots appeared in North America production growth from non-OPEC continental Europe, Gazprom is publicly followed by Europe. Hopes were high in regions, and the expectation that few new opposed to gas contracts indexation to early 2010 that the economy would grow, fields will be brought on stream in the spot prices arguing that European trading albeit even slowly, however the solvency of OPEC countries, one can forecast tighter hubs are not liquid enough and that prices certain European countries highlighted the oil markets. A tighter oil market, with a could be manipulated by the large players eurozone fragility. Combined with a slower need for OPEC to increase production, who are at the same time their clients! growth in the US and other countries, it should trigger higher oil prices. Prices However, during the winter of 2009/2010, has introduced doubts about a sustained have already increased from about US$50 due to surplus supply in Europe and recovery. Bumpy recovery scenarios have per barrel in the spring of 2009 to about full storages, Gazprom accepted some emerged again in Europe. US$80 per barrel at the beginning of concessions to its usual contractual policy September 2010. In addition, the fall of (take-or-pay contractual obligations and oil In China, India and other developing the euro against the US dollar has made prices indexed contracts) by accepting to countries such as Brazil, the crisis, if any, European imported energy even more cancel some committed quantities and, for was for a short duration and they are now expensive, possibly impacting the fragile limited volumes, to sell at spot prices. Gas enjoying a healthy growth. economic recovery. spot prices were down in 2009 with little rebound (at €12/MWh on average). On While we need to acknowledge these This upward oil prices trend should the contrary, and because of increases in regional differences related to economic continue in the future as unconventional oil prices, long-term continental European recovery, let’s recognize that many supply will be at a high cost. For gas supply prices increased at the end of commodity markets including oil are example, heavy oil extracted from tar 2009 and into early 2010 (at €21/MWh global. Moreover, worldwide energy related sands in Canada will be more costly to on average). In certain countries such as resources are limited – around 40 years of exploit (extracting oil from tar sands France this wholesale price increase was consumption in conventional oil reserves; is economically viable with a barrel at reflected in retail tariffs that triggered 60 years for conventional gas reserves US$80) and in addition the projects public protests. (with non conventional gas, the technically are facing opposition linked to their recoverable gas resources would be environmental impact. Needless to say that At equal energetic content, with these low worth 250 years of current production1); the BP Macondo well accident in the Gulf spot prices, gas is significantly cheaper and much more for coal and uranium of Mexico will push regulators to tighten than oil while being less polluting. This of around 100 years. Energy markets security rules on deepwater exploration anomaly should be corrected in the are, therefore, operating within not so and production and to possibly increase long-term. Two things could happen (or a long-term boundaries and what happens liability caps resulting in higher producing combination of both): either a massive gas in one region of the world impacts the costs. substitution to oil happens or gas prices go others. While oil and coal are true global up as investments in gas exploration and markets, gas and electricity markets are In an opposite movement, the spectacular production (onshore, offshore or shale gas) not. However, the growing market share development of unconventional gas in become less attractive, thereby, creating a of liquefied natural gas (LNG) is allowing the US, that today provides around 50% tense supply situation. increasing global gas exchanges and, with of their production combined with the electricity interconnections development, economic crisis, has led to a sharp gas In Europe, electricity wholesale prices today’s national electricity markets are price decrease. Prices in the US fell to went down on average in 2009 compared moving regional. historical lows of US$4/MBtu in September to 2008 and are stable since the beginning 2009 and have rebounded to US$6/MBtu of 2010. Retail prices for all customer segments followed this trend. 1 IEA World Energy Outlook 2009 2 IEA Oil market report, August 2010 4
  • 5. Energy, Utilities and Chemicals the way we see it Some retail electricity tariff increases that are linked to the fundamental • Price signals, as time of use rates or occurred in mid 2010. In France, for needs of heating or cooling for example. energy prices increases, also contribute example, electricity tariffs were raised by Accordingly, the economic crisis has to virtuous customer behaviors. 3.4% on average in order to finance heavy triggered a decrease in the electricity However, during economic recession investments needed mainly in generation and gas industrial consumption as times, governments that try to avoid plants. Electricity tariff increases took plants’ capacity was only partially deteriorating their citizens’ purchasing place in other European countries (+2% needed. With the necessity to replenish power were reluctant to increase in Germany in H1 2010; +4% in Spain; low stockpiles, plants have operated, electricity and gas prices. However, and +4.2% in Sweden announced on since the beginning of the year, at a prices have to increase on a mid-term July 1, 2010). higher capacity (the EU-27 industry horizon; production index gained more than four • Demand response programs: New Energy consumption decreased in points since January 2010). However, devices – smart meters and intelligent 2009 and has started to increase this crisis has accelerated the industry home devices – are a key investment again in early 2010 production geographical shift to Asia that improves customer energy In 2009, we witnessed a historical despite governments’ pressure to stop or consumption awareness and energy consumption decrease worldwide for at least slow down these relocations as demand management efficiency. The all forms of energy: oil, coal, gas and they destroy European jobs. This trend EU 3rd Legislative Package (adopted electricity. should continue to bring down energy in April 2009) recommends that 80% consumption and CO2 emissions; of the European population to be In Europe, 2009 electricity and gas ■■ Future regulation effects: In addition provided with intelligent meters by consumption decreased compared to to the European Climate-Energy package 2020. Up to now, this recommendation 2008 (-4.7% and -6.1% respectively3) effects, energy savings regulations had little impact as the Return on triggered by the industrial sector with, at recently adopted by the Member States Investment (ROI) for Utilities on the beginning of 2009, a 10% or more will impact energy consumption in the smart meters and for individuals on monthly decrease. The residential sector mid-term. As an example, the French intelligent home devices is not good was resilient with, in certain countries, Grenelle de l’Environment5 comprises enough. A key benefit for Utilities even an increase in demand. various measures to improve building comes from the winter or summer insulation (400,000 homes per year demand peak shavings, thus avoiding In last year’s edition of our Observatory, at cruising speed), to reduce the cars new plants’ or grids’ construction. we predicted a recovery in 2010 which gasoline consumption with a “green However, following the European has happened. In H1 2010, electricity sticker” (in order to meet the European market liberalization, the Utilities value consumption increased by 3.4% and standard of 120 g/km in 2012) and to chain is now split between regulated gas consumption increased even more encourage the use of rail transportation. (transmission and distribution) and by 10.3%4.This apparent electricity and The energy savings related to these unregulated (generation, trading and gas growth was, however, higher than in regulatory effects will take longer to sales) activities. As metering is usually normal conditions as we experienced a produce results but they will be more part of the distribution regulated very cold winter of 2009/2010 in Europe sustained than those linked to the business and as a large proportion with temperatures below the decennial economic crisis; of savings related to smart metering average by 2 to 4°C. ■■ Customer behaviors that are a key investments come from the unregulated element for sustainability: generation unit (i.e. peak load costs Future energy consumption evolution will savings), the distribution unit’s smart • There is a general need for more be mainly linked to three factors: metering ROI is unattractive and comprehensive public information Economic situation: For certain sectors investment decisions are difficult to ■■ on energy. Explanations on energy such as industry, there is a significant take. In Italy, smart meters are fully resources boundaries, on energy elasticity between the economic implemented. Sweden took the roll savings necessity and also on the need situation and energy consumption while out decision in 2003 while France to build energy related infrastructure elasticity is low for residential usages has just decided to implement them should trigger savvier behaviors; 3 Amended geographical perimeter (EU-27 but Malta and Cyprus + Norway and Switzerland), the reference used in this report 4 SG Energy Pulse index tracks the monthly consumption of a focus group comprising, for electricity: France, the UK, Italy, Belgium, Greece Portugal, Denmark, Spain and Poland (i.e. 60% of EU-27 electricity consumption) and for gas: France, Portugal, Spain and the UK (i.e. 36% of EU-27 gas consumption) 5 The “Grenelle de l’Environnement” is a Round Table on environmental issues to define the key points of government policy on ecological and sustainable development issues for the coming five years. More information are available at http://www.legrenelle-environnement.fr A Strategic Overview of the European Energy Markets 5
  • 6. (September 20106). Many other out, could push up evening electricity In 2010, worldwide funding is increasing European Member States’ governments peaks. It is worthwhile noting that electric as US$248 billion of the stimulus funding have been slow to impose smart meters vehicles while contributing to reduce local should go on green projects. In Europe, deployment. This is regrettable as smart pollution do not automatically reduce a €4 billion energy infrastructure meters, in conjunction with demand global CO2 emissions unless the electricity investment plan was adopted by the EU side management Utilities programs, generation is predominantly CO2 free Member States in May 2009 of which should lead to significant savings in produced by renewable and nuclear €565 million was dedicated to specific electricity consumption, peak power plants. This is the case in France but not in offshore wind projects and €910 millions and CO2 emissions. A Capgemini Germany for example. to smart grids. study7 shows that dynamic programs launched in the EU-158 countries could New generation plants However, this improved 2010 investments’ save 200 TWh per year by 2020 (which As predicted in last year’s edition of our situation could be hit again by represents the combined residential Observatory, real engagements in new governmental subsidy decreases linked to consumption of Spain and Germany). generation plant constructions have the rigorous plans that are being adopted Remote control programs of electrical slowed down in 2009, while the longer in most European countries. Many appliances that have shown very term plans are officially untouched. This countries, including Spain, Italy, France positive results in the US (for is a reflection of the financial crisis, the and Germany, have reduced their subsidies example in Florida and Texas) should Utilities sector financial situation, and the to renewables (especially wind and solar also be considered in addition to short-term consumption decrease. energy). Recently, in addition to cuts or replacement of smart meters on subsidies to wind and thermo-solar ■■ Gas: Our Observatory also shows that deployment in Europe. plants, Spain announced in June 2010 Utilities are investing mainly in gas- its intention to cut by 45% guaranteed fired plants, taking advantage of lower In the mid-term, all these combined subsidized electricity prices paid to new investment costs than for other types of factors should lead to a slower electricity solar photovoltaic (PV) power plants. plants, shorter construction duration and consumption growth. In France, on September 1, 2010, the hoping that the present low gas prices government decreased the solar PV feed-in will remain in the future. In France, for The European energy mix is slowly tariffs by 12% in an attempt to prevent a example, these plants are mainly used becoming greener speculative bubble. in peak and semi-peak hours. As in According to the EU objectives, and in many European countries, winter (and addition to the energy savings, the energy even summer) load peaks are predicted Until green energy becomes profitable, mix should evolve towards lower CO2 to be sharper and sharper; the related the industry will rely on government emitting energy sources. Both energy gas consumption should go up unless incentives to keep it alive. Solar power, for usages and types of new plants impact this efficient demand side management example, is still about three times more energy mix. projects, helping to “shave” the peaks, expensive than coal and onshore wind is are implemented; the only green energy source considered a Energy usages break-even prospect. However, higher and ■■ Despite the dominance of gas and other sustained oil prices could improve green As an example, the transportation sector fossil fuels, year-after-year the primary energy development. which is heavily oil dependant, is one energy mix tends to become “greener”. In of the biggest CO2 emitters and has to 2009, regional investments in renewable evolve to both low consumption vehicles We are continuing to witness a nuclear energies were impacted differently renaissance in Europe and more countries and other types of fuels (2nd generation by the crisis. Global investments in biomass and / or electricity). Nearly all now have a positive attitude towards clean energy only decreased by 7% to nuclear plants. Lifetime extension of the world’s largest car manufacturers US$162 billion according to Bloomberg now plan plug-in hybrid vehicles or fully programs have been launched in Belgium, New Energy Finance with contrasted Spain and are envisaged in France (with electric vehicles within two years. Battery situations: growth in Asia especially improvement is a bottleneck for the an investment spending of around in China (+53%) which offsets falls in €3 billion). Provided safety is kept at high massive deployment of electric vehicles. North America (-38%) and in Europe Manufacturers are developing efforts to levels, these programs have a high ROI: (-10%). China is now the biggest wind in France, around €0.5 billion should be increase batteries’ autonomy between power market, doubling its installed two loads and to decrease their weight. spent per reactor for a ten year – or more wind capacity in 2009 by adding over – lifetime extension compared to around Commercial innovations such as renting 13,000 MW, and the biggest wind batteries instead of buying them will also €5 billion cost of a new EPR plant. turbines manufacturer. China is also the help the electric vehicles deployment. world’s leading solar panel producer, Massive electric cars adoption, when it In Germany, the coalition government has with a 32% market share in 2008, taken a position in September 2010 to happens, will impact the distribution grid and solar panels exports valued at management and, if not carefully thought extend the nuclear power plants lifetime US$15 billion. by 12 years on average. To compensate 6 Decree imposing the start of smart meters roll out in 2012 and 95% of clients equipped in 2016 – September 2, 2010 7 “Demand Response: a decisive breakthrough for Europe”, a Point of View by Capgemini, Enerdata and VaasaETT, 2008 8 EU-15: original 15 Members of the European Union until May 1, 2004: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain, Sweden and the UK 6
  • 7. Energy, Utilities and Chemicals the way we see it for the windfall profits that they make Many Utilities are focusing on Finally, rigor plans and a commitment because of lifetime extensions, nuclear reducing their debts to reduce national debts are pushing power plant operators will have to pay a As a consequence of a bullish acquisition governments to consider privatizing their “fuel-element tax” totaling €2.3 billion strategy from 2006 to 2008, many large Utilities: ESB and Bord Gáis in Ireland; Galp, per year for six years. They will also have Utilities’ war chests have significantly EDP and REN in Portugal; Enea in Poland; to pay a supplementary “eco-tax” that decreased triggering divestments in order and PPC in Greece. Others could follow. amounts to an estimated €15 billion to restore the balance sheet. Networks, during the remaining lifetime of Germany’s having long-term recurrent revenues, were Electricity and gas security of supply nuclear units. They will continue to pay a seen as easier to sell assets. For example, have generally improved except voluntary contribution of €300 million a EDF has agreed to sell its UK distribution during the very cold winter in certain year in 2011 and 2012, and €200 million regions networks to a consortium headed by a year from 2014 to 2016 for the Hong Kong billionaire Li Ka-Shing for Electricity security of supply was construction of renewable energy plants. UK£5.8 billion. threatened during extreme weather They will pay more after 2016 when conditions the windfall-profit tax will no longer be In addition to cash, Germany’s During the observed period, thanks to payable. Despite all these extra taxes, transmission network sales allowed E.ON a consumption slow down and new analysts view these decisions as favorable and Vattenfall Europe to obtain from plants’ commissioning, security of supply for the German nuclear operators, E.ON, the EU DG Competition a drop of their improved globally (from 9.2% in 2008 to RWE and EnBW. charges. 9.8% in 2009). However, the exceptionally cold weather threatened electricity supply Finland, France and the UK were the first In a similar move, Italian Eni announced in a few countries. A case in point was the European countries to take decisions to that it plans to sell stakes in three major French situation, where in December 2009 build new plants. They were followed by pipelines (valued at €1.5 billion) as part and in early January 2010, temperature a number of Eastern European countries of a potential settlement with the EU was 6 to 8°C degrees below normal. including Slovakia, the Czech Republic, regulators over alleged anti-competitive Each one degree drop in temperature Bulgaria and Romania. In July 2009, Italy behavior by the company’s natural gas triggers an extra electricity capacity need removed its nuclear moratorium and in pipeline business. of 2,100 MW and the electricity peak June 2010 Sweden voted to allow new went up to a record of 92,400 MW. At the plants to be built. Other countries will Following the same trend, Enel sold time, the nuclear plants’ availability was follow (possibly Switzerland and the 80% of Endesa’s gas pipelines to two not good so France had to import up to Netherlands). Goldman Sachs’ infrastructures funds for 8,000 MW from its neighbors for several €800 million. consecutive days. This import level was However, the first European plant near the upper possible limit of 9,000 MW. completion (Olkiluoto in Finland and This cash situation explains that, while The situation was even more tense in Flamanville in France) are delayed mainly we are witnessing many mergers and certain French regions having a fragile because of EPR’s9 design complexity and acquisitions in the Oil and Gas sector, transmission grid and messages were sent construction difficulties. there are fewer in Utilities. However, by the TSO, RTE, to the population asking GDF SUEZ after the time needed to them to lower their consumption around These EPR delays are also an illustration digest their initial merger has announced 7 PM (the peak time). These messages of the necessity for the industry as a whole the first very large acquisition since the were very well received and the population to ramp up its facilities, quality insurance crisis. By combining GDF SUEZ Energy behavior helped to avoid black-outs. and human capabilities as it seems to International assets (which includes North be more painful than forecasted. On the America, Latin America and the Middle This demand and supply balance in peak positive side, as consumption growth is East) with International Power’s and load situations is a real threat to security slowing down, the need for these new adding UK£1.4 billion in cash, GDF SUEZ of supply. plants is delayed, thus leaving more time took a 70% stake in the new International for their completion. On the negative What to do? Power Company. This new company, side, the present delays are increasing the will be a leading global energy producer ■■ Peak power plants investments: In France, final electricity cost as initial investment with strong market positions in America, in the RTE scenario, peak load demand accounts for 60 to 80% of the generated Europe, the Middle East, Asia and is estimated at around 30,000 MW electricity costs. These construction Australia with a total generating capacity of at 2025 horizon which represents an risks could threaten the nuclear energy 66 GW. GDF SUEZ is also planning €4 to investment of €15 to 20 billion to be competitiveness and render new nuclear 5 billion divestments in 2011-2012 and matched; plants more difficult to finance. has started this program by selling its 5% ■■ Network investments: Let’s not forget that stake in Gas Natural. the origin of many recent black-outs was linked to grids’ collapse. There is, 9 EPR: European Pressurized Water Reactor A Strategic Overview of the European Energy Markets 7
  • 8. thus, a necessity to reinforce both the Even if in 2009, Gazprom’s gas share in LNG bubble. In the long-term, the transmission and distribution grids. Europe’s imports fell from 39% to 35%, prediction is that it will take a few years Smart grids’ investments are also aimed in the long-term, as much as 50% of EU to absorb this LNG “bubble” and that at improving grid reliability. Progress has gas could be imported from this Russian a tense supply market could prevail been made on this front as reflected by supplier. This could be a threat to the again. However, this trend could be the 2009 increase of 15% in the national security of supply as demonstrated in the mitigated by domestic gas production transmission grids investments; previous years when disputes between in importing countries such as China or ■■ As extreme weather events don’t Russia and Ukraine (one of the transit other developing countries. According always happen at the same time in countries) deprived the EU of Russian to Wood Mckenzie studies, Chinese coal European countries and as the demand/ gas during three very cold weeks in early gasification, coal bed methane and shale temperature correlation (often linked 2009. This year’s shorter dispute between gas are expected to cut from 2020 the to electric heating market share) is not Russia and Belarus had a much smaller country’s need for new LNG to 8 million the same in all countries, increasing impact as the crisis was of a shorter tons a year against 16 million annually importation capacity increases security duration and gas storages were full. during the next decade; of supply. Investing in European ■■ Develop unconventional gas production: interconnections and decreasing the What to do? Europe has probably lower reserves bottlenecks is, thus, important. While ■■ Increase storage capacity: The EU than the US and they are not yet well little progress in interconnections recommends that each country has known. The IEA estimation amounts investments has been made in 2009 a storage capacity of 60 days of to 35 tcm compared to conventional some new large electrical links such consumption. The situation is very reserves of 3 tcm for the EU and 3 tcm as Spain-Portugal, UK-Netherlands or different from one country to another. for Norway. Exploration projects are Ireland-UK should be commissioned in Germany, France and Italy having the underway in different parts of Europe 2010 and 2011; largest capacity while the UK has one and unconventional gas production ■■ The importance of demand response of the smallest. Thanks to the past would certainly contribute to security programs has been demonstrated again year’s investments, storage capacity of supply improvement. However, the during the 2010 exceptionally hot in Europe has increased by 15% in environmental issues could be more summer in the US. This could have 2009 representing 19% of its annual difficult to overcome than in the US; triggered electricity black-outs on the consumption. More than 120 new ■■ Invest in reverse flows infrastructure: Gas East Coast as transmission capacity facilities or extensions projects have been flows are mainly directed from East to was insufficient. These black-outs were listed but only 23% of these projects West. The latest Russia-Ukraine crisis avoided thanks to the dynamics demand benefit from a final investment decision; highlighted the difficulty in reversing response programs – as those deployed ■■ Increase LNG’s share in the total gas flows and the importance of developing by PJM10 – that resulted in peak shavings supply, as LNG enables access to 80% West to East gas flows. The projects and increased electrical supply reliability. of worldwide proven gas reserves thus (about 40 in total) aim at shipping more providing a good supply diversification. easily gas coming from North Europe In conclusion, European Utilities and 2009 and early 2010 have seen the and LNG terminals to the East and regulators need to move quickly on opening of LNG terminals in Wales and easing gas flows between neighboring smart metering implementation and near Venice (an offshore terminal able countries in case of a supply crisis. These other devices deployment in order to to supply 10% of Italy’s needs) and the projects cost estimates have reached boost demand side management and load partial opening (20%) of Fos Cavaou €1.5 billion, and some of them could management programs thus increasing in France. However, the economic benefit from EU subsidies (€80 million electricity supply reliability. crisis had an impact on the 30 new for reverse flows); terminal projects. Several of them (e.g. ■■ Improving gas market fluidity: Some Gas security of supply is a long-term Brindisi, Rosignano, Civitavecchia and progress is being observed. The Balkans concern Alpi Adriatico in Italy; Dunkirk and is a case in point with plans being During the crisis, gas consumption Le Verdon in France) were postponed implemented to integrate the various decreased even more significantly than or cancelled. All together and boosted pipeline networks into a single system. that of electricity as it was hit both by cheap international gas prices, LNG The Greek pipeline operator, DEFSA, by direct consumption decrease and imports increased by 27% in 2009; has been improving delivery capacity to indirectly by the gas-fired electricity plants’ ■■ Since mid 2008, demand side events, neighboring Bulgaria with gas sourced consumption decrease. While impacting such as the economic recession and the via Greece’s LNG import terminal negatively the Utilities’ revenue, this development of US non conventional near Athens. In December 2009, the consumption decrease was positive on the gas11 and those on the supply side, opening of the Central European gas European gas security of supply, as shown such as the commissioning of new hub (CEGH) at Baumgarten in Austria, by the high March 2010 gas level in the liquefaction plants in Yemen and Qatar, close to the Hungarian and Slovakian European reservoirs despite a cold winter. have transformed the LNG market. From borders, is already improving the ability a 2008 suppliers’ market it changed of the region to store and distribute gas into a buyer’s market creating today’s 10 PJM is a Regional Transmission Operator (RTO), operating 51 million customers on the US East coast. PJM offers several demand response solutions such as economic load response (the customers reduce their consumption when locational marginal prices are high) or emergency load response (customers are compensated during emergency conditions on the PJM system) 11 Non conventional gas (or unconventional gas) designates: shale gas (the most important resource), tight gas and coal bed methane found in former coal mines 8
  • 9. Energy, Utilities and Chemicals the way we see it to neighboring states in Central and generation adequacy should be maintained EU CO2 emissions reduction objective Eastern Europe; until 2025 in its best estimate scenario13. is likely to be reached ■■ Build new pipelines routes: The EU’s This is good news providing that current Thanks to the economic recession and strategy is to enable the gas import planned investments will not be delayed. to national legislations (even if these will from Central Asia (mainly Azerbaijan, have mainly a longer time effect) the EU Turkmenistan and Kazakhstan) through While the EU CO2 reduction objective has basically achieved its Kyoto target as a new pipeline route so as to avoid is likely to be reached, the renewables a bloc, although some Member States are and the energy efficiency objectives still a long way away from their individual Gazprom’s infrastructure. On the could be more difficult to attain contrary, Gazprom advocates that new targets. pipelines avoiding transit countries (as Let us recall that in June 2009, the EU Ukraine – 80% of transit – and Poland) parliament adopted the so-called 3x20 In 2009, a drop of around 7%15 in the CO2 and thus decreasing conflict situations objectives to be met by 2020: 20% CO2 emissions under the European Trading that have in the past deprived Europe emissions reduction compared to 1990 Scheme (ETS) system was observed and from gas supplies will improve security level, sourcing 20% of all final energy the 2020 target is less challenging. The of supply. The Nabucco pipeline is the consumed from renewable sources and EU will have to achieve a reduction of the EU’s flagship project with a forecasted 20% energy consumption reduction. same absolute magnitude as that expected 6% of annual European consumption Before looking at Europe’s current situation over the years 1990 to 2010 but in only capacity and a planned start operations and examining the likelihood of these half the time and without the benefit of date in 2014. However, this project objectives to be met, let us have a glance at favorable one-off factors16. However, the is encountering a lot of difficulties to the international situation. probable soft economy and regulatory secure its future gas supply. measures adopted at the EU and Member On the contrary, the competing On the international front, very little States levels will help. has been achieved project, South Stream pipeline has made progress, on one hand, through The results from the December 2009 Renewables share in final energy intergovernmental agreements signed Copenhagen conference fell short of the consumption is a challenging target between Russia and future transit EU’s goal of achieving maximum progress Even if lower than the previous 2008 countries (Bulgaria, Serbia, Hungary, towards finalizing a legally binding global exceptional growth, renewable energies Greece, Slovenia and soon Austria) climate treaty to succeed the Kyoto generation continued to increase in 2009 and, on another hand, in extending its Protocol in 2013. (15% for wind and 53% in solar PV). shareholders portfolio with EDF’s future However, despite this growth and as entry at 10% in the capital. The Copenhagen Accord endorses, at reflected in our projection, one can fear On the Northern side, the Russia/ a global level, the objective of keeping that the 20% target will be very difficult Germany led project, Nord Stream, has warming to less than 2°C above the pre- to meet. The European Commission’s extended its shareholders with Gasunie industrial temperature. The Accord also assumptions imply that by 2020 the from Netherlands, and GDF SUEZ lays the basis for a substantial “fast start” renewables output will effectively double from France. It is built to transport gas finance package for developing countries, from around 600 TWh today to around directly from Russia to Germany across approaching US$30 billion for the period 1,200 TWh by 2020, with about 500 TWh the Baltic Sea, avoiding Poland (and 2010 to 2012, and medium-term financing of this increase coming from wind. This Ukraine). Its construction started in of US$100 billion annually by 2020. could be very difficult to meet as: April 2010 and the first gas delivery is However, this non binding Accord leaves ■■ In much of Western Europe the most scheduled for early 2012. many important details to be worked out favorable onshore-wind sites have However, with investments of around in 2010 to make it operational. It seems already been taken, necessitating the €10 billion per pipeline and the slower that the UNFCCC14 Bonn intermediate development of offshore wind farms that growth of pipeline gas supplies, the conference results were disappointing and are more expensive and more technically probability of having the three pipelines that a lot of progress needs to be done challenging to build and maintain; built before 2020 is slim. before the year-end conference in Mexico. ■■ Project finance capital is likely to be Outside the EU, no new binding more constrained over the next decade Longer term view: the crisis has than over the last; and negatively impacted investment in commitment CO2 emissions reductions energy infrastructures as well as energy and/or on cap and trade system, were ■■ The subsidies needed to drive the consumption trends. It is hard to say if adopted at the country level. No legislation development of offshore wind and both decreases will match and if security will pass in the US before the November solar energy in many EU countries over of supply will improve or at least not 2010 mid-term elections (and even the next few years will be negatively deteriorate. According to ENTSO-E12, perhaps after) and the Australian law was impacted by their financial situation. rejected. 12 ENTSO-E (European Network of Transmission System Operators for Electricity) was created at the end of 2008 and is operational since July 1, 2009. ENTSO-E is the unique association of European electricity TSOs comprising all former regional organizations such as UCTE or ETSO 13 ENTSO-E System Adequacy Forecast 2010-2025 14 UNFCCC: United Nations Framework Convention on Climate Change 15 http://www.eea.europa.eu/highlights/recession-accelerates-the-decline-in 16 Carbon Emission Reports, Deutsche Bank – 2010 A Strategic Overview of the European Energy Markets 9
  • 10. Improving energy efficiency by 20% is a This is why, unless the economy growth difficult but achievable goal stays flat during the next decade, the EU As far as the energy efficiency goal is goal is ambitious and all the more so given concerned, this consists in significantly that – unlike the emissions and renewables reducing the EU’s primary energy targets – it is not legally binding. consumption from 1,750 Mtoe in 2005 to 1,520 Mtoe by 2020. In 2009, primary CO2 prices were too low to trigger energy consumption dropped by 5.6%. switches to lower carbon generation As a consequence of the above analyzed While the Western European industry factors, the spot EUA prices remained has already contributed widely to energy stable, in a €13-14/t of carbon range. savings, improvements in new EU Member Because of production slowdown, the States could be expected. industry had an excess of certificates while Utilities were short. Even with the present In addition, this crisis has accelerated low gas spot prices, a price of €20/t plant’s relocating outside of Europe, would be needed (on a short run marginal resulting in lesser industrial energy cost) to trigger switches from coal to gas. consumption. One could believe that the This price level should rise to €80/t to industrial energy future savings are mainly economically justify Carbon Capture and linked to the economy softness level. Storage (CCS) equipment and this has a low probability to happen in the years More savings should come from other coming. sectors (buildings, transportation) with longer lead times. As already outlined, Many factors will impact the ETS future many national legislations are focusing prices including new EU legislation on building’s energy consumption – new (a 30% CO2 reduction objective for isolation regulations and renovation example), the economic situation and the programs – and transportation where huge implementation of auctioning for Utilities investments and technology breakthrough starting in 2013. are needed. Some politicians in the UK (and the US) However, let’s not forget that 2020 is advocate for a carbon price floor in order a short-term horizon compared to car to give more visibility to investors in CO2 fleet’s renewals or even more so to the free generation – mainly in nuclear plants renovation of buildings and thus, these that have a long lead time – and to push new legislations will have only for more renewable. long-term effects. Other politicians want to implement a European carbon tax which would push customers
  • 11. Energy, Utilities and Chemicals the way we see it to buy or use less CO2 rich products. To respond to these new challenges, a new According to some economists, these grid concept, smart grids, has emerged. carbon taxes have enabled a “green These smart grids will necessitate new industry” growth, reduced CO2 emissions equipments and will be more digitally and contributed to the economic managed. Managing a dramatic increase growth in the countries where they were in data flow, data storage and exchanges implemented (Denmark, Sweden and both for grid balance and customer Finland). Their effectiveness is, however, relations will become a significant and new controversial as polluting industrial challenge. activities’ relocations are partly responsible for the observed CO2 savings. Thus, communication protocols will need to be standardized in order to manage the Generation mix and customer information flow on the net and with the behaviors changes are calling for customers as well as within buildings. The smart grids US Department of Energy took the lead The above analysis concludes that while on these crucial standardization points overall security of supply increased and, unfortunately, Europe is lagging during the observed period, very tense behind which could penalize the European situations were observed in electricity electrical equipment industry. during the peak periods necessitating either significant peak power generation Smart grids implementation will investment or vigorous demand response necessitate new investments. Today, programs enabled by devices such as smart there is funding in Europe and, more metering. so, in the US, for smart grid studies and prototype buildings but not for their real Boosted by the EU Climate-Energy deployment. directive, the generation mix is becoming greener implying a high growth of As discussed above, with the European renewable energy share in electricity Utilities unbundled value chain, separate production. ROI for the regulated and unregulated entities is not obvious to demonstrate These new trends related to energy mix even for smart meters. Massive smart and customer behavior, are strongly grids’ deployment will need a regulatory impacting the electricity grid management, push and funding through transmission which is a key factor in electricity security and distribution tariffs increase and by of supply. consequence higher electricity prices. These are difficult but needed decisions to Today, balancing supply and demand on take during fragile economic periods. the grid is a complex exercise requiring already sophisticated equipment, automatisms and data management. With the increase of the renewable energies Paris, October 20, 2010 percentage of generation capacity, the electrical grid’s management is facing new challenges as these energies provide unforeseeable and intermittent power generation that is thus not schedulable17. Wind and solar power units are generally small providing decentralized type generation and normally they are Colette Lewiner connected to the distribution networks. Global Leader of Energy, Utilities and Chemicals Sector at Capgemini Also, with decentralized generation, notably solar PV, customers will become occasional producers. Instead of receiving electricity from the grid they will inject it onto the grid. Today, the distribution network management is not designed to manage these decentralized and sometimes bi-directional flows. 17 “The Impact of Renewables on the Electric Grid”, Point of View by Capgemini – 2009 A Strategic Overview of the European Energy Markets 11
  • 12. Energy, Utilities and Chemicals the way we see it Team and Authors Report Coordination Competitive Gas France Sopha Ang Upstream Gas Sébastien Chirié +33 1 49 00 22 30 Florent Andrillon sebastien.chirie@capgemini.com sopha.ang@capgemini.com florent.andrillon@capgemini.com Philippe Coquet LNG Germany/Switzerland philippe.coquet@capgemini.com Nick Sharma Marc Sauthoff nick.sharma@capgemini.com marc.sauthoff@capgemini.com Our partners Gas Wholesale Markets Jan Strobel Sébastien Chirié jan.strobel@capgemini.com European Energy Policy insights sebastien.chirie@capgemini.com CMS Bureau Francis Lefebvre Christophe Barthélémy Italy Gas Retail Markets +33 1 47 38 55 00 Carlo Gatti Antonio Michelon christophe.barthelemy@cms-bfl.com carlo.gatti@capgemini.com antonio.michelon@capgemini.com Finance and Valuation insights Netherlands Infrastructures and Regulated Société Générale Global Research Tjard Brons Activities John Honoré tjard.brons@capgemini.com Electricity Transmission +33 1 42 13 51 55 Bernard Malfliet john.honore@sgcib.com bernard.malfliet@capgemini.com Norway Magnus Haggstrom Electricity Distribution magnus.haggstrom@capgemini.com Switching and prices insights Fabrice Catala VaasaETT fabrice.catala@capgemini.com Dr Philip Lewis Portugal +358 40 529 5852 Gas Transmission João Torres philip.lewis@vaasaett.com Antonio Michelon joao.torres@capgemini.com antonio.michelon@capgemini.com Jessica Strömbäck +358 40 725 6023 Gas Storage Slovakia jessica.stromback@vaasaett.com Alexandre Leondaridis Michal Geci alexandre.leondaridis@capgemini.com michal.geci@capgemini.com Competitive Power Gas Distribution Spain Generation Fabrice Catala Oscar Barrero Gil Ana-Maria Popa fabrice.catala@capgemini.com oscar.barrero-gil@capgemini.com ana-maria.popa@capgemini.com Sustainable Energy and Arnault Prêtet Sweden Climate Change arnault.pretet@capgemini.com Peter Cassel Alain Chardon peter.cassel@capgemini.com Electricity Wholesale Markets alain.chardon@capgemini.com Edouard de la Jonquière Jeanne Michon-Savarit UK edouard.a.de-la-jonquiere@capgemini.com jeanne.michon-savarit@capgemini.com Alistair Green Sébastien Chirié alistair.green@capgemini.com sebastien.chirie@capgemini.com Finance and Valuation Acknowledgements to Chiel Blokvoort,  François-Xavier Chambre Electricity Retail Markets Alain Bourguignon, Katarina Bråkenhielm,  francois-xavier.chambre@capgemini.com Bettina Buchert Djothi Ficot, Martin Fischer, Bérénice  bettina.buchert@capgemini.com Germain, Emmanuel Gourbesville, Bettina  Regional Focus Grötschel, Katia Houpert, Subhash Jha,  Vincent Escoffier Belgium Pierre Lorquet, Lars Molde, Sundhar  vincent.escoffier@capgemini.com Bernard Malfliet Parthasarathy, Sean Ryan and Stéphane  bernard.malfliet@capgemini.com Tchirieff Country Abbrevations and Energy Authorities/Team and Authors 101
  • 13. About Société Générale Global About CMS Bureau Francis Lefebvre About VaasaETT Global Energy Think- Research Tank CMS Bureau Francis Lefebvre is one of the Société Générale Global Research teams leading business law firms in France. Its The VaasaETT Global Energy Think- comprise 300 professionals including organisation based on the active assistance Tank shares, develops and envisions best economists, rates, forex and commodities by specialist lawyers and its recognised practice for the global Utilities industry strategists, credit and equity analysts and know-how for over 80 years ensure that through a network of thousands of senior strategists, quantitative and derivatives companies are provided with reliable and executives, officials, researchers and other specialists. Based in London, Paris, New sound advice relating to their strategic experts who are for the most part known York, Tokyo and Hong Kong they combine and tactical decisions at national and and trusted personally. Value is provided to their expertise to offer: international level. partners through the synergy of Interactive ■■ A unique cross-asset approach Forums and Collaborative Projects. The CMS Bureau Francis Lefebvre is a member Think-Tank focuses broadly on strategic ■■ Top-rated strategic, sector, company and of CMS, the organisation of 9 major business, market, innovation and thematic analysis independent European law firms providing regulatory issues, and is world renowned ■■ A customized offering and bespoke businesses with legal and tax services for its expertise in fields such as Customer products across Europe and beyond. Operating in Psychology & Behaviour, Smart Metering ■■ Independent and innovative views with a 47 business centres around the world, and Demand Response. focus on trade ideas CMS has over 773 partners, more than 2,800 legal and tax advisers and a total More information at www.vaasaett.com More information at www.sgresearch.com complement of over 5,000 staff. CMS main member firms’ offices and associated offices worldwide: Amsterdam, Berlin, Brussels, London, Madrid, Paris, Rome, Vienna and Zurich. More information at info@cms-bfl.com and www.cms-bfl.com About Capgemini and the Collaborative Business Experience™ ® Capgemini, one of the 2009 global revenues of EUR 8.4 billion world’s foremost providers of and employs 95,000 people worldwide. consulting, technology and outsourcing services, enables its clients to transform With 1.13 billion euros revenue in 2009 and perform through technologies. and 12,000+ dedicated consultants Capgemini provides its clients with engaged in Energy, Utilities and insights and capabilities that boost their Chemicals projects across Europe, North freedom to achieve superior results America and Asia Pacific, Capgemini’s through a unique way of working, the Energy, Utilities & Chemicals Global Collaborative Business ExperienceTM. Sector serves the business consulting and The Group relies on its global delivery information technology needs of many model called Rightshore®, which aims of the world’s largest players of this to get the right balance of the best talent industry. from multiple locations, working as one team to create and deliver the optimum More information about our services, solution for clients. Present in more offices and research is available at than 30 countries, Capgemini reported www.capgemini.com/energy 102
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  • 15. www.capgemini.com/energy EUROPEAN ENERGY MARKETS OBSERVATORY  y  2009 AND WINTER 2009/2010 DATA SET - TWELFTH EDITION Watch the European Energy Markets Observatory video on your smartphone 1)  Download the mobiletag for free in your Smartphone Online Store or at http://m.mobiletag.com 2)  Launch the mobiletag application on your mobile 3)  Shoot the above tag while making sure it is in the middle of your screen 4)  The video will be displayed on your screen You can also watch the video at www.capgemini.com/eemo EUC11/10-2,500 Rightshore® is a registered trademark belonging to Capgemini. The information contained in this document is proprietary. Copyright © 2010 Capgemini. All rights reserved.