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Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Topic:
Workforce
Engagement – how to
create a measurement
tool
By: Les Linklater
Team Leader
Step Change in Safety
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
• Understanding how we create effective workforce
engagement…
(to deliver a working model)
• Understanding how people behave as being key to
culture and relationships…
(to identify enabling behaviours for all levels of the
workforce)
• Understanding how to sustain as this is critical to
achieving continuous improvement…
(leading to the maturity model and benchmarking)
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Our working model
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
What’s in the Workforce Engagement Toolkit?
The Engagement Formula
Addressing
obstacles to
engagement
Communicates industry specific , practical
guidance to improve engagement &
provides toolkit to support GAP assessment & improvement Planning
The
Practical
Guide
Setting
behavioural
expectations
Benchmarking
Performance Trending
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
1
•Your Job and your Direct
Supervisors
2 •Working in your Team
3
•Overall Experiences at your
Worksite
4 •In Summary
5 •Background Questions
Understanding engagement – Online Survey
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
The survey
framework
Running the
survey
Understanding
the results
Results
feedback
Developing
action plan
Delivering
improvements
Delivering results (value creation)
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Delivering results (value creation)
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
• 101 completed surveys
• 37 participating companies
• 126 participating worksites
• 8355 survey responses
Where are we today…
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
• Measures and compares engagement levels at specific
worksites.
• Benchmarks results across industry.
• Offers understanding of areas of strengths and
weaknesses.
• Allows the development of improvement action plans.
Workforce Engagement
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool
Sir Brian Appleton
Piper Alpha Inquiry
“Safety is not an intellectual exercise
to keep us in work. It is a matter of life
and death. It is the sum of our
contributions to safety management
that determines whether the people
we work with live or die”.
Technical Session 2A
Topic : Workforce Engagement - How to develop a measurement tool 17

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  • 1. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Topic: Workforce Engagement – how to create a measurement tool By: Les Linklater Team Leader Step Change in Safety
  • 2. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
  • 3. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
  • 4. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
  • 5. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool • Understanding how we create effective workforce engagement… (to deliver a working model) • Understanding how people behave as being key to culture and relationships… (to identify enabling behaviours for all levels of the workforce) • Understanding how to sustain as this is critical to achieving continuous improvement… (leading to the maturity model and benchmarking)
  • 6. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Our working model
  • 7. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
  • 8. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
  • 9. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
  • 10. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool What’s in the Workforce Engagement Toolkit? The Engagement Formula Addressing obstacles to engagement Communicates industry specific , practical guidance to improve engagement & provides toolkit to support GAP assessment & improvement Planning The Practical Guide Setting behavioural expectations Benchmarking Performance Trending
  • 11. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool 1 •Your Job and your Direct Supervisors 2 •Working in your Team 3 •Overall Experiences at your Worksite 4 •In Summary 5 •Background Questions Understanding engagement – Online Survey
  • 12. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool The survey framework Running the survey Understanding the results Results feedback Developing action plan Delivering improvements Delivering results (value creation)
  • 13. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Delivering results (value creation)
  • 14. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool • 101 completed surveys • 37 participating companies • 126 participating worksites • 8355 survey responses Where are we today…
  • 15. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool • Measures and compares engagement levels at specific worksites. • Benchmarks results across industry. • Offers understanding of areas of strengths and weaknesses. • Allows the development of improvement action plans. Workforce Engagement
  • 16. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Sir Brian Appleton Piper Alpha Inquiry “Safety is not an intellectual exercise to keep us in work. It is a matter of life and death. It is the sum of our contributions to safety management that determines whether the people we work with live or die”.
  • 17. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool 17

Editor's Notes

  1. We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  2. We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  3. We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  4. We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  5. THIS SLIDE IS A BUILD… the lines between everyone dissolve in “on click”At all levels within an organisation people need to exhibit the correct behaviours to reinforce and support workforce engagement.Eventually, they develop relationships of different strengths and qualitiesWe tend to believe that this decides what a team can achieve.In fact, this is what decides the team’s effectiveness!A team consists of relations and interactions! That emerge through the actions of individuals!
  6. THIS SLIDE IS A BUILD… wipe from left showing on-going improvement
  7. We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  8. All information is 100% confidential, with responses collated by Step Change and a summary report issued back to the worksite.All personnel, regardless of their employer can participate.Can be delivered via webor on paper.