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The Ugly Truth of
Scaling Agile
Scott Blacker
VP Product & Services
AgileCraft
Kreisler Ng
Sr. Manager, Agile Delivery
cPrime
2
Drive Agile and DevOps success through a
blend of unified software services
Simply Software at Scale
To Gain Strategic Advantage
AGILECRAFT
3
#1
I T ’ S T R U L Y A B O U T S U R V I V A L
THE GAME IS RAPIDLY CHANGING
Software is eating the world
1 The acceleration of the technology
curve is quickening the turnover of
large enterprises / the fortune 500.2
Increasingly software is highly strategic and has a major impact on
outcomes regardless of the vertical / industry in question3 4
5
Agility has replaced market share as a key driver of competitive
advantage
I T ’ S T R U L Y A B O U T S U R V I V A L
THE GAME IS RAPIDLY CHANGING
STATE OF AGILE
T H E B A S I C S
1st Generation - (approx. 1994 –
2002) searched for and found a
different way of building
solutions focused on small teams
of developers.
2nd Generation – (approx. 2002 –
2010) realized requirements &
testing must be agile as well to
create development flow.
3rd Generation – (approx. 2010 –
present) builds on development
flow and deals with scale, value
stream, product lines, portfolios
and integration to strategy and
the rest of the enterprise.
6
Courtesy of SolutionsIQ
Scaling is a well understood concept at this point.
Plenty of frameworks exist.
We’ll just pick one and train the teams.
Right?
Introducing the 5 ugly truths of scaling agile
7
T H E U G L Y T R U T H O F S C A L I N G A G I L E
8
Ugly Truth #1:
Semantics
(Your epic is my initiative)
Scoping
(Your “3” isn’t the same
as my “3”)
Sprints
(My sprints MUST start
on a Tuesday)
Even the seemingly simplest aspects of a
transformation are massive headaches
9
Ugly Truth #1:
Semantics
(Your epic is my initiative)
Even the seemingly simplest aspects of a
transformation are massive headaches
Epic
Feature
Story
Initiative
Epic
Story
SAFe JIRA
Scoping
(Your “3” isn’t the same
as my “3”)
Sprints
(My sprints MUST start
on a Tuesday)
10
Secret Weapons
• Agile Coalition / Communities of
Practice
• Listen and explain the why
• Knowing when to pick a strong
stance
11
PREDICTABILITY,
SPEND & RESULTS
STRATEGY,
GOALS,
& PRIORITIES
Ugly Truth #2:
Your top-down transformation is going to fail…
…and so is your bottoms-up.
12
Secret Weapons:
• Start from the top and from
the bottom
• Listen and empathize
• Make it a safe environment
to fail
T H E U G L Y T R U T H O F S C A L I N G A G I L E
13
Bimodal Ceiling
Ugly Truth #3:
There will be a glass ceiling.
Breaking through will not be easy.
Management CeilingFinance Ceiling
14
Secret Weapons:
• Meet me in Bimodal
• Pilot as results speak for
themselves
• Use the organization’s informal
network
T H E U G L Y T R U T H O F S C A L I N G A G I L E
15
Ugly Truth #4:
Teams have been locally-optimizing since the
beginning of Agile. System-optimization is much
harder.
16
Secret Weapons:
• Paint the big picture
• Link local data to org-wide data
• Focus on Agile HR
T H E U G L Y T R U T H O F S C A L I N G A G I L E
17
Ugly Truth #5:
Many teams don’t actually want to scale.
Your job is to show them the light.
• Scaling = transparency which is scary / drives accountability /
reduces freedom to whatever you want
• Don’t want to be compared….game the system if compared
18
Secret Weapons:
• Collaborate with Teams
• Build Trust
T H E U G L Y T R U T H O F S C A L I N G A G I L E
19
Ugly Truth Secret Weapon(s)
Even the seemingly simplest aspects of a
transformation are massive headaches1
2
3
4
5
T H E U G L Y T R U T H O F S C A L I N G A G I L E
• Agile Coalition / Communities of Practice
• Listen and explain the why
• Knowing when to pick a strong stance
Your top-down transformation is going to fail…
…and so is your bottoms-up.
• Start from the top and from the bottom
• Listen and empathize
• Make it a safe environment to fail
There will be a glass ceiling.
Breaking through will not be easy.
• Meet me in Bimodal
• Pilot as results speak for themselves
• Use the organization’s informal network
• Collaborate with Teams
• Build Trust
Many teams don’t actually want to scale.
Your job is to show them the light.
Teams have been locally-optimizing since the beginning
of Agile. System-optimization is much harder
• Paint the big picture
• Link local data to org-wide data
• Focus on Agile HR
QUESTIONS?
scott.blacker@agilecraft.com
Kreisler.Ng@cprime.com

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Ugly Truths About Scaling Agile

  • 1. The Ugly Truth of Scaling Agile Scott Blacker VP Product & Services AgileCraft Kreisler Ng Sr. Manager, Agile Delivery cPrime
  • 2. 2 Drive Agile and DevOps success through a blend of unified software services
  • 3. Simply Software at Scale To Gain Strategic Advantage AGILECRAFT 3 #1
  • 4. I T ’ S T R U L Y A B O U T S U R V I V A L THE GAME IS RAPIDLY CHANGING Software is eating the world 1 The acceleration of the technology curve is quickening the turnover of large enterprises / the fortune 500.2 Increasingly software is highly strategic and has a major impact on outcomes regardless of the vertical / industry in question3 4
  • 5. 5 Agility has replaced market share as a key driver of competitive advantage I T ’ S T R U L Y A B O U T S U R V I V A L THE GAME IS RAPIDLY CHANGING
  • 6. STATE OF AGILE T H E B A S I C S 1st Generation - (approx. 1994 – 2002) searched for and found a different way of building solutions focused on small teams of developers. 2nd Generation – (approx. 2002 – 2010) realized requirements & testing must be agile as well to create development flow. 3rd Generation – (approx. 2010 – present) builds on development flow and deals with scale, value stream, product lines, portfolios and integration to strategy and the rest of the enterprise. 6 Courtesy of SolutionsIQ
  • 7. Scaling is a well understood concept at this point. Plenty of frameworks exist. We’ll just pick one and train the teams. Right? Introducing the 5 ugly truths of scaling agile 7 T H E U G L Y T R U T H O F S C A L I N G A G I L E
  • 8. 8 Ugly Truth #1: Semantics (Your epic is my initiative) Scoping (Your “3” isn’t the same as my “3”) Sprints (My sprints MUST start on a Tuesday) Even the seemingly simplest aspects of a transformation are massive headaches
  • 9. 9 Ugly Truth #1: Semantics (Your epic is my initiative) Even the seemingly simplest aspects of a transformation are massive headaches Epic Feature Story Initiative Epic Story SAFe JIRA Scoping (Your “3” isn’t the same as my “3”) Sprints (My sprints MUST start on a Tuesday)
  • 10. 10 Secret Weapons • Agile Coalition / Communities of Practice • Listen and explain the why • Knowing when to pick a strong stance
  • 11. 11 PREDICTABILITY, SPEND & RESULTS STRATEGY, GOALS, & PRIORITIES Ugly Truth #2: Your top-down transformation is going to fail… …and so is your bottoms-up.
  • 12. 12 Secret Weapons: • Start from the top and from the bottom • Listen and empathize • Make it a safe environment to fail T H E U G L Y T R U T H O F S C A L I N G A G I L E
  • 13. 13 Bimodal Ceiling Ugly Truth #3: There will be a glass ceiling. Breaking through will not be easy. Management CeilingFinance Ceiling
  • 14. 14 Secret Weapons: • Meet me in Bimodal • Pilot as results speak for themselves • Use the organization’s informal network T H E U G L Y T R U T H O F S C A L I N G A G I L E
  • 15. 15 Ugly Truth #4: Teams have been locally-optimizing since the beginning of Agile. System-optimization is much harder.
  • 16. 16 Secret Weapons: • Paint the big picture • Link local data to org-wide data • Focus on Agile HR T H E U G L Y T R U T H O F S C A L I N G A G I L E
  • 17. 17 Ugly Truth #5: Many teams don’t actually want to scale. Your job is to show them the light. • Scaling = transparency which is scary / drives accountability / reduces freedom to whatever you want • Don’t want to be compared….game the system if compared
  • 18. 18 Secret Weapons: • Collaborate with Teams • Build Trust T H E U G L Y T R U T H O F S C A L I N G A G I L E
  • 19. 19 Ugly Truth Secret Weapon(s) Even the seemingly simplest aspects of a transformation are massive headaches1 2 3 4 5 T H E U G L Y T R U T H O F S C A L I N G A G I L E • Agile Coalition / Communities of Practice • Listen and explain the why • Knowing when to pick a strong stance Your top-down transformation is going to fail… …and so is your bottoms-up. • Start from the top and from the bottom • Listen and empathize • Make it a safe environment to fail There will be a glass ceiling. Breaking through will not be easy. • Meet me in Bimodal • Pilot as results speak for themselves • Use the organization’s informal network • Collaborate with Teams • Build Trust Many teams don’t actually want to scale. Your job is to show them the light. Teams have been locally-optimizing since the beginning of Agile. System-optimization is much harder • Paint the big picture • Link local data to org-wide data • Focus on Agile HR