The document discusses the top 5 challenges of migrating from an on-premise Atlassian installation to their cloud offering and potential solutions. It outlines challenges around custom data and user migration, limitations of their migration assistants, issues with broken integrations, and consolidating multiple on-premise instances. Potential solutions include partnerships, custom development, identity providers, and planning to minimize data loss and downtime during consolidations. The presenters emphasize that migration challenges are not insurmountable and that experience and partnerships can make the process more efficient.

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2. TOP 5 ATLASSIAN CLOUD MIGRATION
CHALLENGES
(and How to Overcome Them)

3. OUR SPEAKER
BENJAMIN KING, Solutions Engineer @Atlassian
• Works as an advisor to Atlassian’s largest customers on how to
most effectively and efficiently deploy at massive scale
• Acts as a go-to resource for Data Center and all large-scale
system architecture
• Specializes in gathering customer feedback to inform
Atlassian’s product teams on collaboration in the Enterprise
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.

4. OUR SPEAKER
PAVEL FOMIN, Director, Cloud Migrations @Cprime
• 20+ years’ leadership experience delivering enterprise migration
and integration solutions for customers, including Fortune 500
companies
• Certified Platinum Atlassian Expert and Enterprise Partner;
architected hundreds of Atlassian upgrades, migrations and
consolidations
• Defines best practices for use of Atlassian tools for operations,
support and product development teams and designs scalable
infrastructures to ensure customer success
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5. ABOUT ATLASSIAN CLOUD
• SaaS as an offering from outset
• Experiencing significant growth and expansion
• Substantial investment in Cloud Infrastructure
• Microservices, performance, security, pricing structure,
etc.
• Accessibility of Cloud
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.

6. BENEFITS OF ATLASSIAN CLOUD
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
SaaS Model Availability/Scalability
Latest ReleasesUser Management
Total Cost
of Ownership
Security
Apps & Extensibility

7. MIGRATION CHALLENGES
AND SOLUTIONS

8. CHALLENGE #1 - CUSTOM DATA MIGRATION
Vendor support for data migration of
add-ons/customizations
• Potential solutions
• Partnerships
• Custom Development
• Solutions Library
• Examples
• Customer A: Xray test case management
migration
• Partnership: Tempo Timesheets
• Partnership: Atlassian Cloud APIs

9. CHALLENGE #2 - USER DATA MIGRATION
Potentially complex process of migrating users from
on-prem to cloud to maintain data integrity
• Potential Solutions
• User Renaming and Normalization Scripts
• Atlassian Access
• Examples
• IdP Examples: Okta, Onelogin, ADFS, G-Suite,
Custom
• Customer B: Consolidating multiple Active
Directories; converting to Okta

10. CHALLENGE #3 - CLOUD MIGRATION ASSISTANTS
Migration Assistants can help migrate data but may
have limitations and could result in incomplete data set
imported to cloud
• Potential Solutions
• Data in scope
• Size matters
• Identify proper solution
• Work with Atlassian as product leader on future
roadmap
• Examples
• Customer C: Simplest and fastest migration with all
basic fields

11. CHALLENGE #4 - INTEGRATIONS
When connecting to existing internal, external and SaaS
applications, broken integrations can lead to incomplete
data and productivity loss
• Potential Solutions
• Firewalls and Networking ACLs
• Reconfigure connector add-ons
• Examples
• Customer D: Salesforce connector
• General observation: Identify integrations / Provide
networking guidance

12. CHALLENGE #5 - CONSOLIDATIONS
Consolidating multiple instances requires technical
knowledge and additional on-prem infrastructure
• Potential Solutions
• Identify proper procedure
• Understand and minimize data loss
• Examples
• Customer E: Optimize multiple consolidations on
same maintenance window

13. TAKEAWAYS
• Challenges -- Not showstoppers
• Knowledge is power
• Experience is everything
• Partnerships make process more efficient
• Business value of migrating to Cloud

14. KEEP THE CONVERSATION GOING…
• CONNECT:
• Pavel Fomin: https://www.linkedin.com/in/pavelfomin/
• Benjamin King: linkedin.com/in/benjaminpking
• Check out Cprime upcoming webinars, read blog, download whitepapers/case studies &
more:
• www.cprime.com/resources
• Share with us what topics you are interested in, ask us questions or give us feedback!
• learn@cprime.com
• Follow us on Social Media, share in the conversation & keep updated on thought
leadership, events & more.
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.

15. QUESTIONS?
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16. THANK YOU
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.