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©2021 Cprime, Inc. All rights reserved and no copying without express written permission. WWW.CPRIME.COM | 877.753.2760
FROM PROJECT TO PRODUCT
Don’t You Dare Mess With Planning
3
HOUSEKEEPING ITEMS
Audio is streamed through
your computer speakers, so
make sure your audio is on
and turned up.
The recording and slides will
be sent to everyone via email
within 24-48 hours after the
webinar concludes.
Submit questions any time
during this presentation via
the Q&A box on the bottom
panel of your screen.
4
ANNE STEINER, VP, Product & Technology, Cprime
• 10 years as an FE Developer
• 7 years as a Product Manager
• 5+ years as a Leader, Coach, and Executive
• Head of Product & Technology at Cprime
ABOUT THIS TALK
• Third in a series on moving from project to product
• Discuss one of the largest inhibitors to market/customer success
• Which is how we work together as business, PMO, and delivery teams
OUR SPEAKER
5
AGENDA
01 FROM PROJECT TO PRODUCT
02 PRODUCT HORIZONS
03 PRODUCT ROADMAPS AND OUTCOMES
04 PLANNING IN A PRODUCT WORLD
05 TAKE AWAY’S AND Q&A
FROM PROJECT TO PRODUCT
Product Over Project
05/12/2021 | Anne Steiner, VP of Product & Technology
7
A project is a temporary
endeavor undertaken to
create a unique
product or service.
A product is the thing
that you build
(or the service you provide)
that impacts people.
8
PLANNING & BUDGETING
Plan
Driven
Value & Quality
Driven
Cost Schedule
Scope (Rqt’s) Cost Schedule
Scope (Outcomes)
Fix cost and schedule;
float the scope
Fix the scope; float
the cost and schedule
PROJECT
The plan drives cost &
schedule estimates.
PRODUCT
The vision drives outcome-
based roadmaps.
TIME, BUDGET, SCOPE – PICK 2; AGILE LETS US PICK DATE
9
WHAT’S HOLDING US BACK?
FUNDING
SEPARATION OF
BUSINESS & IT
ROLE OF PMO
AND PLANNING
PRODUCT
MANAGEMENT
DEDICATED TEAMS PLANNING
10
10
PLANNING AND PRODUCT HORIZONS
Outcomes Over Output
11
PROJECT PLANNING
Plan
Driven
Cost Schedule
Scope (Rqt’s)
Fix the scope; float the
cost and schedule
PROJECT
The plan drives cost &
schedule estimates.
TIME, BUDGET, SCOPE – PICK TWO
12
FROM PROJECT PLANNING TO PRODUCT HORIZONS
Strategy → Projects →
Milestones → Tasks
Strategy → Roadmaps →
Journeys → Stories
DREAM DREAM
Project Project Project
Task
Task
Task
.
.
.
Task
Task
Task
.
.
.
Task
Task
Task
.
.
.
Roadmap
Product Story
Epics & Stories
13
FROM PROJECT-BASED ROADMAPS
Q1 Q2 Q3 Q4 After Q4
Big Project 1
Big Project 2
Big Project 3
Big Project 4
Big Project 5
Work
14
FROM FEATURE-BASED ROADMAPS
Q1 Q2 Q3 Q4 After Q4
• Feature 1
• Feature 2
• Feature 3
• Tech feature 1
• Tech Feature 2
• Tech feature 3
• Feature 4
• Feature 5
• Feature 6
• Tech feature 4
• Tech Feature 5
• Tech feature 6
• Feature 7
• Feature 8
• Feature 9
• Tech feature 7
• Tech Feature 8
• Tech feature 9
• Feature 10
• Feature 11
• Feature 12
• Tech feature 10
• Tech Feature 11
• Tech feature 12
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
• Feature
Features
15
TO OUTCOME-DRIVEN ROADMAPS
Q1
Outcome:
● Enhance resiliency of
the purchasing app
Key Results:
● Increase
automated test
coverage
to 40-50%
● Introduce 4-5
“chaos” tests
● Automate PR process
within CI/CD pipeline
Q2
Outcome:
● Increase new
user registrations
by 20%
Key Results:
● Reduce fall
off during
registration process
by 25%
● Allow standard
registration in less
than 7 clicks
● Automate 2 of the
steps that today
require manual input
● Remove rqmt to
supply credit card
at registration
Q3
Outcome:
● Convert 30% of
new registrants
to purchasers
Key Results:
● Reduce time on task
for purchase flow to
<30 seconds
● Offer discount for
first-time purchasers
● Reduce errors in
credit card
processing to less
than 1% of tries
Q4
Outcome:
● Increase average
purchase amount by
20%
Key Results:
● Propose purchase
ideas based on
similar user behavior
● Propose
complimentary
product based on
purchase selection
and similar user
behavior
● Add item to cart
in one-click
AFTER Q4
● Outcome
● Outcome
● Outcome
● Outcome
Outcomes
16
PRODUCT HORIZONS ARE ABOUT THE IMPACT
Strategy → Projects →
Milestones → Tasks
Strategy → Roadmaps →
Journeys → Stories
DREAM DREAM
Project Project Project
Task
Task
Task
.
.
.
Task
Task
Task
.
.
.
Task
Task
Task
.
.
.
Roadmap
Product Story
Epics & Stories
Work
Outcomes
17
17
©2021 Cprime, Inc. All rights reserved and no copying without express written permission.
DO WE PLAN WORK, FEATURES, OR OUTCOMES?
18
OKAY COOL. WHEN WILL IT BE DONE…
AND HOW MUCH WILL IT COST?
18
©2021 Cprime, Inc. All rights reserved and no copying without express written permission.
19
PLANNING
Plan
Driven
Value & Quality
Driven
Cost Schedule
Scope (Rqt’s) Cost Schedule
Scope (Outcomes)
Fix cost and schedule;
float the scope
Fix the scope; float the
cost and schedule
PROJECT
The plan drives cost &
schedule estimates.
PRODUCT
The vision drives outcome-
based roadmaps.
TIME, BUDGET, SCOPE – PICK 2; AGILE LETS US PICK DATE
20
SCOPE IS ORDERED AND ESTIMATED IN RANGES
Roadmap / Epic-Level
Backlog
AS AN INITIATIVE PROGRESSES
1 S
2 M
3 L
4 M
5 L
6 S
7 L
8 M
9 M
10 S
11 L
…
?
?
?
?
Roadmap / Epic-Level
Backlog
?
?
1 S
2 M
3 L
4 M
5 L
6 S
7 L
8 M
9 M
10 S
11 L
…
AT THE BEGINNING OF AN INITIATIVE
21
WHEN WILL IT BE DONE?
OOPS, I MEAN WHAT ARE WE GOING TO TACKLE NEXT?
21
©2021 Cprime, Inc. All rights reserved and no copying without express written permission.
22
WE CAN PLAN THIS WAY AT ALL LEVELS
STRATEGY ROADMAP BACKLOG
WORK
ITEMS
23
KEYS FOR SUCCESS
• Think in product all the way from strategy through delivery
• Plan outcomes not work
• Adjust until you get to the desired outcomes
• Transition the conversation from “When will it be done?” to “What outcome
should we drive next?”
• Always work on the most important thing first and strive to deliver “whole
value”
• Planning, like everything else in agile should be “just enough; just in time”
• Estimate in ranges and narrow those ranges as things become more certain
24
KEEP THE CONVERSATION GOING…
• Connect:
• Anne Steiner: https://www.linkedin.com/in/annesteiner/
• Check out Cprime upcoming webinars, read our blog, download
whitepapers/case studies & more:
• www.cprime.com/resources
• Share with us what topics you are interested in, ask us questions
or give us feedback!
• learn@cprime.com
25
CPRIME RESOURCES
“Project to Product: Building the
Right Thing in the Right Way”
https://www.cprime.com/resour
ce/white-papers/project-to-
product-building-the-right-
thing-in-the-right-way/
“From Project to Product: Let’s
Talk Funding”
https://www.cprime.com/resour
ce/webinars/from-project-to-
product-lets-talk-funding/
26
FOLLOW US ON SOCIAL MEDIA
Share in the conversation & keep updated on
thought leadership, events & more!
on LinkedIn, Twitter, Facebook, & YouTube
27
WWW.CPRIME.COM | 877.753.2760
LEARN@CPRIME.COM | (877) 753-2760 | WWW.CPRIME.COM
Coaching and Leading Product Agility
Anne Steiner
anne.steiner@cprime.com
linkedin.com/in/annesteiner @annesteiner7
QUESTIONS?
WWW.CPRIME.COM | 877.753.2760
QUESTIONS?
WWW.CPRIME.COM | 877.753.2760
29
THANK YOU
WWW.CPRIME.COM | 877.753.2760

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From Project to Product: Don't You Dare Mess With Planning

  • 1. ©2021 Cprime, Inc. All rights reserved and no copying without express written permission. WWW.CPRIME.COM | 877.753.2760
  • 2. FROM PROJECT TO PRODUCT Don’t You Dare Mess With Planning
  • 3. 3 HOUSEKEEPING ITEMS Audio is streamed through your computer speakers, so make sure your audio is on and turned up. The recording and slides will be sent to everyone via email within 24-48 hours after the webinar concludes. Submit questions any time during this presentation via the Q&A box on the bottom panel of your screen.
  • 4. 4 ANNE STEINER, VP, Product & Technology, Cprime • 10 years as an FE Developer • 7 years as a Product Manager • 5+ years as a Leader, Coach, and Executive • Head of Product & Technology at Cprime ABOUT THIS TALK • Third in a series on moving from project to product • Discuss one of the largest inhibitors to market/customer success • Which is how we work together as business, PMO, and delivery teams OUR SPEAKER
  • 5. 5 AGENDA 01 FROM PROJECT TO PRODUCT 02 PRODUCT HORIZONS 03 PRODUCT ROADMAPS AND OUTCOMES 04 PLANNING IN A PRODUCT WORLD 05 TAKE AWAY’S AND Q&A
  • 6. FROM PROJECT TO PRODUCT Product Over Project 05/12/2021 | Anne Steiner, VP of Product & Technology
  • 7. 7 A project is a temporary endeavor undertaken to create a unique product or service. A product is the thing that you build (or the service you provide) that impacts people.
  • 8. 8 PLANNING & BUDGETING Plan Driven Value & Quality Driven Cost Schedule Scope (Rqt’s) Cost Schedule Scope (Outcomes) Fix cost and schedule; float the scope Fix the scope; float the cost and schedule PROJECT The plan drives cost & schedule estimates. PRODUCT The vision drives outcome- based roadmaps. TIME, BUDGET, SCOPE – PICK 2; AGILE LETS US PICK DATE
  • 9. 9 WHAT’S HOLDING US BACK? FUNDING SEPARATION OF BUSINESS & IT ROLE OF PMO AND PLANNING PRODUCT MANAGEMENT DEDICATED TEAMS PLANNING
  • 10. 10 10 PLANNING AND PRODUCT HORIZONS Outcomes Over Output
  • 11. 11 PROJECT PLANNING Plan Driven Cost Schedule Scope (Rqt’s) Fix the scope; float the cost and schedule PROJECT The plan drives cost & schedule estimates. TIME, BUDGET, SCOPE – PICK TWO
  • 12. 12 FROM PROJECT PLANNING TO PRODUCT HORIZONS Strategy → Projects → Milestones → Tasks Strategy → Roadmaps → Journeys → Stories DREAM DREAM Project Project Project Task Task Task . . . Task Task Task . . . Task Task Task . . . Roadmap Product Story Epics & Stories
  • 13. 13 FROM PROJECT-BASED ROADMAPS Q1 Q2 Q3 Q4 After Q4 Big Project 1 Big Project 2 Big Project 3 Big Project 4 Big Project 5 Work
  • 14. 14 FROM FEATURE-BASED ROADMAPS Q1 Q2 Q3 Q4 After Q4 • Feature 1 • Feature 2 • Feature 3 • Tech feature 1 • Tech Feature 2 • Tech feature 3 • Feature 4 • Feature 5 • Feature 6 • Tech feature 4 • Tech Feature 5 • Tech feature 6 • Feature 7 • Feature 8 • Feature 9 • Tech feature 7 • Tech Feature 8 • Tech feature 9 • Feature 10 • Feature 11 • Feature 12 • Tech feature 10 • Tech Feature 11 • Tech feature 12 • Feature • Feature • Feature • Feature • Feature • Feature • Feature • Feature • Feature • Feature • Feature • Feature • Feature Features
  • 15. 15 TO OUTCOME-DRIVEN ROADMAPS Q1 Outcome: ● Enhance resiliency of the purchasing app Key Results: ● Increase automated test coverage to 40-50% ● Introduce 4-5 “chaos” tests ● Automate PR process within CI/CD pipeline Q2 Outcome: ● Increase new user registrations by 20% Key Results: ● Reduce fall off during registration process by 25% ● Allow standard registration in less than 7 clicks ● Automate 2 of the steps that today require manual input ● Remove rqmt to supply credit card at registration Q3 Outcome: ● Convert 30% of new registrants to purchasers Key Results: ● Reduce time on task for purchase flow to <30 seconds ● Offer discount for first-time purchasers ● Reduce errors in credit card processing to less than 1% of tries Q4 Outcome: ● Increase average purchase amount by 20% Key Results: ● Propose purchase ideas based on similar user behavior ● Propose complimentary product based on purchase selection and similar user behavior ● Add item to cart in one-click AFTER Q4 ● Outcome ● Outcome ● Outcome ● Outcome Outcomes
  • 16. 16 PRODUCT HORIZONS ARE ABOUT THE IMPACT Strategy → Projects → Milestones → Tasks Strategy → Roadmaps → Journeys → Stories DREAM DREAM Project Project Project Task Task Task . . . Task Task Task . . . Task Task Task . . . Roadmap Product Story Epics & Stories Work Outcomes
  • 17. 17 17 ©2021 Cprime, Inc. All rights reserved and no copying without express written permission. DO WE PLAN WORK, FEATURES, OR OUTCOMES?
  • 18. 18 OKAY COOL. WHEN WILL IT BE DONE… AND HOW MUCH WILL IT COST? 18 ©2021 Cprime, Inc. All rights reserved and no copying without express written permission.
  • 19. 19 PLANNING Plan Driven Value & Quality Driven Cost Schedule Scope (Rqt’s) Cost Schedule Scope (Outcomes) Fix cost and schedule; float the scope Fix the scope; float the cost and schedule PROJECT The plan drives cost & schedule estimates. PRODUCT The vision drives outcome- based roadmaps. TIME, BUDGET, SCOPE – PICK 2; AGILE LETS US PICK DATE
  • 20. 20 SCOPE IS ORDERED AND ESTIMATED IN RANGES Roadmap / Epic-Level Backlog AS AN INITIATIVE PROGRESSES 1 S 2 M 3 L 4 M 5 L 6 S 7 L 8 M 9 M 10 S 11 L … ? ? ? ? Roadmap / Epic-Level Backlog ? ? 1 S 2 M 3 L 4 M 5 L 6 S 7 L 8 M 9 M 10 S 11 L … AT THE BEGINNING OF AN INITIATIVE
  • 21. 21 WHEN WILL IT BE DONE? OOPS, I MEAN WHAT ARE WE GOING TO TACKLE NEXT? 21 ©2021 Cprime, Inc. All rights reserved and no copying without express written permission.
  • 22. 22 WE CAN PLAN THIS WAY AT ALL LEVELS STRATEGY ROADMAP BACKLOG WORK ITEMS
  • 23. 23 KEYS FOR SUCCESS • Think in product all the way from strategy through delivery • Plan outcomes not work • Adjust until you get to the desired outcomes • Transition the conversation from “When will it be done?” to “What outcome should we drive next?” • Always work on the most important thing first and strive to deliver “whole value” • Planning, like everything else in agile should be “just enough; just in time” • Estimate in ranges and narrow those ranges as things become more certain
  • 24. 24 KEEP THE CONVERSATION GOING… • Connect: • Anne Steiner: https://www.linkedin.com/in/annesteiner/ • Check out Cprime upcoming webinars, read our blog, download whitepapers/case studies & more: • www.cprime.com/resources • Share with us what topics you are interested in, ask us questions or give us feedback! • learn@cprime.com
  • 25. 25 CPRIME RESOURCES “Project to Product: Building the Right Thing in the Right Way” https://www.cprime.com/resour ce/white-papers/project-to- product-building-the-right- thing-in-the-right-way/ “From Project to Product: Let’s Talk Funding” https://www.cprime.com/resour ce/webinars/from-project-to- product-lets-talk-funding/
  • 26. 26 FOLLOW US ON SOCIAL MEDIA Share in the conversation & keep updated on thought leadership, events & more! on LinkedIn, Twitter, Facebook, & YouTube
  • 27. 27 WWW.CPRIME.COM | 877.753.2760 LEARN@CPRIME.COM | (877) 753-2760 | WWW.CPRIME.COM Coaching and Leading Product Agility Anne Steiner anne.steiner@cprime.com linkedin.com/in/annesteiner @annesteiner7