6. Major Market and locations RS UK 1 Call Centre 15 Trade Counters 4 Call & Collect Counters 2 Warehouse locations (DCs) Radiospares France 1 Warehouse / Call Centre RS Germany 1 Warehouse 2. Call Centre
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10. Learn EBS: Project Title Everyone Can access from Intranet. Can be accessed Direct from SAP Uses STT Lesson Manager Accessing Content
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12. Translating content in to French Cut and Paste translated text STT message sets: Automatic translated text
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Notas do Editor
The board and the project team wanted integral approach to training Mention the fact that STT reduces the need for training data on this slide?
STT was a better price and an easier company to work with more flexible. 2004 4.1 chosen as documentation, Infopak and STT did very similar Did UAT with authors, so removed infopak and saved money.
Always human introduction Satelite workers, people were trained to use STT, do SAP nav on STT Field sales remotre from home, then came into regional seminar. Trade counter did from work at their own depo, prior to full session which was a mixture of classroom and STT warming bums on seats, reenforce lessons then go training client and explore. Data and sandpit, 4 or 5 training clients Office
Show LMS and training at this stage
Used an STT template chopped out irrelavnt Mode per country for all trg, test, doc. Then strip uk mode Take frames out first Graphic required
Docmentions, it works, new process . Plan is to re-review.