The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Voice & data assessment presentation rhc 8.2013
1. USAC # 16068591
C3 Cares about Rural
Healthcare . . .
We are Your Funding
and $avings Advocate.
2. Simple, Easy Savings Identified
Client Educated on their Telecom Services.
Creates Greater Telecom Network Efficiency & Redundancy
Monthly Monitoring by C3 to ensure $avings
Complimentary Rural Health Care Application for Eligibility.
3. Voice, Data & Healthcare
Connect Fund
Assessment
Inventory /
Billing Analysis
Detailed Report(s) of all types
of Facilities & Rates
Utilization Reports / Traffic
Study Results including Usage
& Rates
MAP
Colored Network Schematic
Single Point of Reference
Recommendations
Billing Errors & Refunds
Simple Savings Averaging 35%
reduction
Healthcare Connect Fund
Application Eligibility
4. Itemization Process:
Main
Account
Number
Sub-Account
Number Circuit ID’s Circuit Type
Date
Installed
Circuit Cost
Circuit
Discounts
Service
Address
CO
Connection
Trunk Lines POTS Lines
Usage
Discounts
Usage
Charges /
Rates
Equipment
Charges
Directory
Advertising
Erroneous
Fee’s / 3rd
Party Billers
5. Functionality / Operation
of Current Services
Calling Plans & Usage
Traffic Studies / Utilization
Reports
PBX Trunk Group & Call
Routing
PBX Inventory
Contract Evaluation
C3 analyzes the criteria below:
6. C3 Provides a Digital Schematic of ALL Services including Utilization Study Results:
Switched Inbound Toll Free:
Billed by Qwest LD Acct 555555
TF # 800-555-5555 RTN 813-555-5555 - 737.12 Mins $36.65
TF # 800-555-5555 RTN 813-555-5555 - 303.30 Mins $14.41
Breakdown of Rates :
Interstate: 4.15 cpm
Intralata: 5.07 cpm
Intrastate: 5.05 cpm
Inbound DID’s @ $20/mth
813-470-5000 thru 5099
Switched Outbound Usage:
Billed by Verizon BTN 813-555-5555
Local: FREE
Local EXTENDED calling: $83.80 (average of 7.4cpm)
406 Calls @ $.04 per call = $16.24
PLUS 1126 Minutes @ $.06 = $67.56
Directory Assistance: 1 Request @ $1.50
Billed by Qwest LD Acct 666666
Long Distance: 4879.46 minutes $237.83
Breakdown of Rates:
Interstate: 4.14 cpm
Intralata: 5.10 cpm
Intrastate: 5.06 cpm
1 PRI @ $537.65
3 Yr Term Expiring 2/27/2010
Call Fwd $6.50
Call Fwd Mulipath $6.25
813-555-5555
1 POTS @ $38.93
3 Yr Term Expiring 8/20/2012
Features:
ECF $10
Add Directory Listing $4.00
Voice
“XYZ Corp”
813-555-5555
813-555-5555
813-555-5555
Modem Devices?
3 POTS @ $38.93 each
3 Yr Term Expiring 8/20/13
OrderID:1-
3123545
$900/mth
100 Mbps Data
Internet Circuit
Term: 1 Yr Auto Renewal
6/9/2012
VerizonAcct
813-555-5555
Verizon Acct
813-555-5555
Verizon Acct
813-555-5555
Cogent Acct
813-555-5555
Color Key:
POTS:
PRI:
Internet:
Telecommunications MAP
Prepared By: C3 Telecom, Inc.
7. Savings
Evaluation
Are the
Services
Current? Will
an upgrade
prove Cost
Effective?
Are the
Services
Utilized to
their Full
Potential?
Are There
Alternative
Cost Effective
Services /
Plans
Available?
Elimination
of Waste &
Consolidation
of Unused
Services
Sub-Account
Fee
Consolidation
PBX Truck
Group Least
Cost Routing
Implementation
Can a New
Contract Be
Implemented
for Greater
Savings?
Identify logical,
alternative cost
reducing solutions,
eliminating
waste and
creating greater,
more efficient
use of services.
8. Refunds &
Credits
Evaluation
Are the Rates
& Services
Billing as per
Signed
Contracts?
Are there
Duplicate
Billings?
Are rates
billing as
per Tariff?
Are the Non-
Contracted
Services
Billing
Correctly?
Are all
Services
Billed
Installed at
Clients
Location?
Verify proper
pricing of
surcharges, ta
xes & hidden
fees.
Identify areas of
contractual
discrepancies
and billing
errors for
immediate
correction
9. Purpose of the Fund:
• Increase access to
broadband for HCP’s,
especially those serving
rural areas.
• Foster development and
deployment of
broadband healthcare
networks.
Eligibility:
• HCP must be public or not-for-
profit
• Hospitals
• Rural health clinics
• Community health centers
• Health centers serving migrants
• Community mental health
centers
• Local health departments or
agencies
• Post-secondary educational
institutions/teaching
hospitals/medical schools
• Additional eligibility through
Consortium
Supported Services:
•Broadband Services
•Reasonable and customary
installation charges
•Equipment Necessary to
make services functional
•Connections to off-site
administrative offices and
data centers
•Connections to research &
education networks
Application Filing NOW OPEN for Funding to
begin January 1, 2014
Funding Resource will be increasing up to 65% reimbursement in FY 2013
C3 Cares about Rural Healthcare . . .
We are Your Funding and $avings Advocate.
10. C3 Cares about Rural Healthcare . . .
We are Your Funding and $avings Advocate.
0
500000
1000000
1500000
2000000
2500000
3000000
Millions
FY2011 RHC Funding Commitments
Florida
Alabama
Georgia
$
31
92
133
$313K
$728K
$2.95M
$163K
$1.54M
$384K
$5K
$5K
$11K
**
11. 30 Head Start Schools, Community Action Centers & Meal Sites
2012 Annual Cost Savings Reduction $78,155
One-Time Refunds and ERATE Credits $178,264
Projected Continuous Savings - 3 Year Average $234,465
5 Health Clinics
2013 Annual Cost Savings Reduction $51,041
One-time Refunds and Tax Credits $12,129
Projected Continuous Savings – 3 Year Average $153,123
12 Health Clinics
2013 Annual Cost Savings Reduction $38,132
One-Time Refunds and Tax Credits $26,786
Projected Continuous Savings – 3 Year Average $114,396
12. SIMPLE DEFINED RECOMMENDATIONS
Client has FULL control.
Approved Solutions Implemented and Managed by C3.
Monthly Savings Averaging 35%
18 Months FREE Billing Monitoring
Contingency Consultation:
Fees based on ONLY confirmed approved savings.
No Risk
Guaranteed!
13. Contingency Agreement:
Outline of C3’s fee structure.
Letter of Authorization:
Permitting C3 access to
review billings
Billing & Carrier Contracts:
Voice & Data Wireline:
Online Access and/or one (1) months copies.
Cellular:
Online Access and/or three (3) months copies.