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Influencers
Lindsay Nuttall
THE
NEW
BRAND
CUSTODIANS
The new brand custodians
What influencers offer brands
Trust ReachRelevance
The new brand custodians
What influencers offer brands
Trust ReachRelevance
90% of consumers
trust peer
recommendations.
Only 33% trust ads.
…...Making influencers
the everyman voice that
consumers value.
Nielsen (2012)
We have incredible access
to information, we don’t
have such a huge
generation gap with people
older than us, and we have
been given tools that we
are better versed in than
our seniors. Which is both
exciting and dangerous.”
Tavi Gevinson’s answer to what
makes your generation unique?
“
iD, Generation Z issue (2015)
The new brand custodians
What influencers offer brands
Trust ReachRelevance
43% OF MILLENNIALS RANK
AUTHENTICITY OVER CONTENT.
BLOGS HAVE APPEAL BECAUSE
MILLENNIALS CONNECT BEST WITH
PEOPLE OVER LOGOS.
WHAT MILLENNIALS & GENERATION Z VALUE
Authenticity is more important than content
Forbes Magazine 2015; Mintel Millennials Report 2014; The Sound 2014
REMEMBER
SID?
He was still working at
Topman in Bristol during
the first series
WHAT WE DID
Holler
Skins
THE RESULTS
● Largest ever audience for the launch of an E4 drama, beating both Lost and 24
● The audience for the first episode (1.6m) was six times higher than the slot average
● Highest pre-launch awareness in the history of Channel 4
● 400,000 visitors to myspace page prior to first episode
● 21,000 fans signed up as friends and 5,000 people had content on their profiles
What we learnt from that experience?
● Building a relationship with the audience prior to launch creates big buzz
● Provide the audience with tools to discuss the programme and build content
● Having no systems or processes makes things messy
● Managing talent can be like baby-sitting
● Just give it a go...and optimise!
HOW HAS THE INFLUENCER
WORLD CHANGED?
7 yrs
LATER
The new brand custodians
What influencers offer brands
Trust ReachRelevance
KFC case study
Recognising when a superfan becomes an asset
Why KSI caught our eye
His following is huge:
● 9.4 million+
subscribers
● 1 billion+ video views
● 1.82M followers on
Twitter
● 1.6M followers on
Instagram
With #KFCSHARESIES we successfully leveraged one of the
biggest influencers on the planet
Which opened the door for future, bigger campaigns
Celebrating 50 years of KFC
The idea:
KSI helped KFC launch a
competition to discover
what a fan would do to win
50 years worth of KFC
chicken.
How he fitted into the overall campaign
THE LAUNCH RESULTS
● 20.3m+ fans reached across Facebook and Twitter
● Organically trended for 24 hours
● 1M+ views of the KFC campaign intro film
● Total KSI video views 5.3M
Why this collaboration worked:
He’s a genuine fanboy
His reach is huge
His audience accept the brand partnership as genuine
WHERE WILL IT GO
FROM HERE?
MILLENNIALS CAN DECODE
FAKES IN A NANOSECOND.
IF AN ITEM FEELS FORCED
OR OVEREXPOSED, THE
ALLURE VANISHES - ALONG
WITH THE BRAGGING
RIGHTS THAT COME WITH
OWNING IT.
WATCH AND WAIT.
FT
Influencers
have become
more savvy
The audience
have become
more savvy
Platforms
have become
more savvy
Top influencers (and
their agents) can
charge 45K+ for one
piece of content
Youtube now
charging brands for
click-throughs from
influencer videos
Millennials
becoming more and
more skeptical of
brand relationships
WHAT HAS BECOME APPARENT?
WHAT BRANDS NEED TO RECOGNISE
● Influencers are becoming a media channel just like Facebook did
○ Brands need to make it part of their media plan
● Rules and regulations are becoming tighter
○ Brands have to be upfront so need to ensure that their messaging is
relevant to the audience and not rely on the influencer
● Influencers will not put their name on anything
○ Collaborate and give them license to create. This will ensure
authenticity.
The future may lie in their post-event commentary rather than
leveraging them for the main event
BIMA Breakfast Briefing | Vlogging | Lindsay Nuttall | BBH | Presentation

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  • 3. The new brand custodians What influencers offer brands Trust ReachRelevance
  • 4. The new brand custodians What influencers offer brands Trust ReachRelevance
  • 5. 90% of consumers trust peer recommendations. Only 33% trust ads. …...Making influencers the everyman voice that consumers value. Nielsen (2012)
  • 6. We have incredible access to information, we don’t have such a huge generation gap with people older than us, and we have been given tools that we are better versed in than our seniors. Which is both exciting and dangerous.” Tavi Gevinson’s answer to what makes your generation unique? “ iD, Generation Z issue (2015)
  • 7. The new brand custodians What influencers offer brands Trust ReachRelevance
  • 8. 43% OF MILLENNIALS RANK AUTHENTICITY OVER CONTENT. BLOGS HAVE APPEAL BECAUSE MILLENNIALS CONNECT BEST WITH PEOPLE OVER LOGOS. WHAT MILLENNIALS & GENERATION Z VALUE Authenticity is more important than content Forbes Magazine 2015; Mintel Millennials Report 2014; The Sound 2014
  • 9.
  • 10. REMEMBER SID? He was still working at Topman in Bristol during the first series
  • 12. Skins THE RESULTS ● Largest ever audience for the launch of an E4 drama, beating both Lost and 24 ● The audience for the first episode (1.6m) was six times higher than the slot average ● Highest pre-launch awareness in the history of Channel 4 ● 400,000 visitors to myspace page prior to first episode ● 21,000 fans signed up as friends and 5,000 people had content on their profiles
  • 13. What we learnt from that experience? ● Building a relationship with the audience prior to launch creates big buzz ● Provide the audience with tools to discuss the programme and build content ● Having no systems or processes makes things messy ● Managing talent can be like baby-sitting ● Just give it a go...and optimise!
  • 14. HOW HAS THE INFLUENCER WORLD CHANGED? 7 yrs LATER
  • 15.
  • 16. The new brand custodians What influencers offer brands Trust ReachRelevance
  • 17. KFC case study Recognising when a superfan becomes an asset
  • 18. Why KSI caught our eye His following is huge: ● 9.4 million+ subscribers ● 1 billion+ video views ● 1.82M followers on Twitter ● 1.6M followers on Instagram
  • 19. With #KFCSHARESIES we successfully leveraged one of the biggest influencers on the planet
  • 20. Which opened the door for future, bigger campaigns Celebrating 50 years of KFC The idea: KSI helped KFC launch a competition to discover what a fan would do to win 50 years worth of KFC chicken.
  • 21. How he fitted into the overall campaign
  • 22. THE LAUNCH RESULTS ● 20.3m+ fans reached across Facebook and Twitter ● Organically trended for 24 hours ● 1M+ views of the KFC campaign intro film ● Total KSI video views 5.3M Why this collaboration worked: He’s a genuine fanboy His reach is huge His audience accept the brand partnership as genuine
  • 23. WHERE WILL IT GO FROM HERE?
  • 24. MILLENNIALS CAN DECODE FAKES IN A NANOSECOND. IF AN ITEM FEELS FORCED OR OVEREXPOSED, THE ALLURE VANISHES - ALONG WITH THE BRAGGING RIGHTS THAT COME WITH OWNING IT. WATCH AND WAIT. FT
  • 25. Influencers have become more savvy The audience have become more savvy Platforms have become more savvy Top influencers (and their agents) can charge 45K+ for one piece of content Youtube now charging brands for click-throughs from influencer videos Millennials becoming more and more skeptical of brand relationships WHAT HAS BECOME APPARENT?
  • 26. WHAT BRANDS NEED TO RECOGNISE ● Influencers are becoming a media channel just like Facebook did ○ Brands need to make it part of their media plan ● Rules and regulations are becoming tighter ○ Brands have to be upfront so need to ensure that their messaging is relevant to the audience and not rely on the influencer ● Influencers will not put their name on anything ○ Collaborate and give them license to create. This will ensure authenticity.
  • 27. The future may lie in their post-event commentary rather than leveraging them for the main event