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Escaping the Flat Circle of Time
	
  

By	
  Dustin	
  Smith	
  
	
  

W	
  

ith	
   the	
   soaring	
   popularity	
   of	
   HBO’s	
   True	
   Detectives,	
   Nietzsche’s	
   doctrine	
   of	
   eternal	
   recurrence	
  
has	
   once	
   again	
   gained	
   cultural	
   purchase.	
   In	
   Episode	
   Five,	
   Matthew	
   McConaughey’s	
   character	
  
Rust	
  Cohle	
  muses:	
  "Someone	
  once	
  told	
  me	
  time	
  is	
  a	
  flat	
  circle.	
  Everything	
  we've	
  ever	
  done	
  or	
  will	
  do	
  
we're	
  gonna	
  do	
  over	
  and	
  over	
  and	
  over	
  again."	
  Which,	
  to	
  the	
  clear-­‐eyed,	
  sounds	
  like	
  the	
  86	
  iterations	
  
of	
   The	
   Oscars1	
   ceremony:	
   the	
   same	
   story	
   arc,	
   starting	
   with	
   a	
   benign	
   comedic	
   monologue	
   and	
   minor	
  
awards,	
   and	
   then	
   crescendoing	
   to	
   the	
   “In	
   Memoriam”	
   montage	
   and	
   Best	
   Picture	
   revelation.	
   But	
   the	
  
formula	
  works.	
  It	
  “gets	
  the	
  ratings.”2	
  It	
  is	
  commercially	
  successful.3	
  
Hollywood4	
   has	
   faltered,	
   however,	
   when	
   applying	
   that	
   same	
   logic	
   to	
   feature	
   films.	
   Chasing	
  
blockbuster	
  hits,	
  the	
  studios	
  have	
  made	
  fewer,5	
  bigger6	
  films,	
  leaning	
  on	
  pulp	
  lit	
  (Twilight,	
  The	
  Hunger	
  
Games),	
   fantasy	
   (The	
   Avengers,	
   Star	
   Trek),	
   and	
   action	
   (Gravity,	
   World	
   War	
   Z)	
   genres,	
   with	
   a	
   heavy	
  
reliance	
   on	
   sequels	
   and	
   reboots.7	
   These	
   movies	
   are	
   easier	
   to	
   model	
   financially,	
   and	
   the	
   pressure	
   to	
  
demonstrate	
   expected	
   returns	
   prior	
   to	
   “securing	
   financing”	
   for	
   films	
   is	
   enormous,	
   thus	
   the	
   appeal.	
  
They	
  also	
  play	
  better	
  globally.	
  	
  
But	
  Hollywood	
  is	
  no	
  longer	
  a	
  monopolist	
  serving	
  a	
  disconnected,	
  culturally	
  starved	
  public.	
  We	
  swim	
  
in	
   cheap,	
   abundant,	
   excellent,	
   on-­‐demand	
   content,	
   with	
   ferocious	
   competition	
   for	
   our	
   attention.	
   We	
  
are	
   part	
   of	
   a	
   vast,	
   complex,	
   globally	
   intertwined	
   culture	
   admixing	
   at	
   an	
   ever-­‐increasing	
   clip.	
   The	
   model	
  
of	
   blockbuster	
   mediocrities	
   shown	
   in	
   a	
   soda-­‐glazed	
   multiplex	
   is	
   withering,	
   with	
   declining	
   profits8	
   as	
  
testimony.	
  
Cost-­‐cutting9	
  will	
  allow	
  studios	
  to	
  stabilize	
  financially	
  and	
  placate	
  investors	
  in	
  the	
  short-­‐term.	
  In	
  the	
  
mid-­‐term,	
   corporate	
   strategy	
   integrating	
   megatrends	
   such	
   as	
   Ubiquitous	
   Computing,	
   3D	
   Integration	
  
and	
  User-­‐Generated	
  Content	
  will	
  help	
  them	
  play	
  catch	
  up	
  (see	
  Comcast’s	
  move	
  to	
  release	
  films	
  on	
  the	
  

The Innovation Quarterly (Winter 2014) | 1	
  
same	
  day	
  as	
  theaters,10	
  for	
  example).	
  But	
  to	
  progress	
  beyond	
  incremental	
  improvements	
  and	
  toward	
  
transformative	
   and	
   defensible	
   strategic	
   innovation	
   in	
   the	
   long-­‐term,	
   studios	
   need	
   to	
   take	
   account	
   of	
  
relevant	
  weak	
  signals,	
   the	
   emergent,	
   non-­‐obvious	
   micro-­‐trends	
   that	
   reveal	
   a	
   proprietary	
   view	
   of	
   the	
  
future.	
  	
  

Weak Signals
Megatrends	
  have	
  been	
  validated	
  by	
  industry	
  experts	
  and	
  by	
  clear	
  supporting	
  data;	
  they	
  are	
  well-­‐
known	
  and	
  defensible.	
  	
  But	
  weak	
  signals	
  take	
  a	
  concerted	
  effort	
  to	
  gather,	
  to	
  ascertain	
  their	
  relative	
  
plausibility,	
  to	
  synthesize.	
  Often	
  they’re	
  hidden	
  deep	
  in	
  extra-­‐industry	
  trade	
  publications,	
  academic	
  
journals,	
  and	
  the	
  technical	
  press,	
  as	
  well	
  as	
  social	
  media	
  conversations,	
  vlogs/blogs/Tumblr	
  posts,	
  the	
  
comments	
  section	
  of	
  Amazon,	
  and	
  cultural	
  criticism.	
  
By	
  way	
  of	
  example	
  (relevant	
  to	
  the	
  film	
  industry),	
  take	
  Netflix.	
  Initially	
  it	
  offered	
  no	
  innovation	
  in	
  
content,	
   simply	
   better	
   distribution	
   than	
   Blockbuster.	
   But	
   now	
   Netflix	
   produces	
   original	
   series	
   such	
   as	
  
House	
  of	
  Cards,	
  explicitly	
  taking	
  advantage	
  of	
  streaming	
  (and	
  human	
  weakness).	
  Described	
  by	
  The	
  New	
  
Yorker	
   culture	
   critic	
   Emily	
   Nussbaum	
   as	
   “hypnotic,	
   highbrow,	
   empty	
   calories,”	
   Netflix	
   made	
   all	
   12	
  
Season	
  Two	
  episodes	
  available	
  on	
  the	
  premiere	
  date:	
  
“House	
  of	
  Cards	
  really	
  is	
  designed	
  to	
  be	
  binge-­‐watched,	
  by	
  which	
  I	
  mean	
  consumed	
  so	
  quickly	
  there	
  
is	
   no	
   time	
   to	
   taste	
   all	
   the	
   garbage	
   we	
   are	
   guzzling	
   down	
   alongside	
   those	
   delicious	
   and	
   sneering	
  
putdowns.”	
  Willa	
  Paskin,11	
  Slate	
  

	
  	
  
Other	
  examples	
  include	
  Kickstarter	
  and	
  YouTube:	
  
• After	
  the	
  Veronica	
  Mars	
  TV	
  show	
  was	
  cancelled	
  in	
  2003,	
  creator	
  Rob	
  Thomas	
  shopped	
  
around	
   a	
   movie	
   but	
   couldn’t	
   get	
   funding.	
   In	
   2013	
   he	
   mounted	
   a	
   Kickstarter	
   campaign12	
  
that	
  netted	
  over	
  $5.7M,	
  drawn	
  from	
  over	
  71,000	
  “backers.”	
  	
  
• PewDiePie13	
  (PEW-­‐dee-­‐py),	
  a	
  24-­‐year-­‐old	
  Swede,	
  has	
  more	
  than	
  24	
  million	
  subscribers	
  
to	
   his	
   YouTube	
   channel	
   (about	
   one	
   percent	
   of	
   all	
   Internet	
   users)	
   and	
   is	
   projected	
   to	
  
make	
   $2.8	
   million	
   over	
   the	
   next	
   four	
   months	
   from	
   related	
   ad	
   revenue.	
   His	
   main	
  
attraction:	
  watching	
  him	
  play	
  video	
  games.	
  
With	
   hundreds	
   more	
   of	
   these	
   weak	
   signals,	
   clusters	
   emerge,	
   indicating	
   hotter,	
   more	
   promising	
  
areas	
   of	
   inquiry.	
   The	
   three	
   examples	
   above	
   may	
   well	
   presage	
   a	
   more	
   personal,	
   more	
   participatory	
  
entertainment	
   experience.	
   Then	
   again,	
   perhaps	
   not;	
   upon	
   a	
   more	
   intense	
   search,	
   one	
   could	
   find	
  

The Innovation Quarterly (Winter 2014) | 2	
  
stronger	
   evidence	
   to	
   the	
   contrary	
   and	
   abandon	
   that	
   hypothesis.	
   But	
   the	
   overall	
   intention	
   is	
   to	
   weave	
   a	
  
tapestry	
   of	
   the	
   megatrends	
   and	
   the	
   weak	
   signals	
   into	
   a	
   coherent	
   depiction	
   of	
   a	
   plausible	
   future,	
   which	
  
we	
  call	
  future	
  insights.	
  

Future Insights
	
   Swiftly	
   evolving	
   technologies,	
   global	
   connectivity,	
   and	
   increasing	
   complexity	
   all	
   contribute	
   to	
  
uncertainty	
   and	
   risk	
   for	
   decision-­‐makers.	
   To	
   thrive	
   in	
   this	
   environment,	
   evidence-­‐supported	
   future	
  
insights	
   can	
   help	
   articulate	
   a	
   future	
   against	
   which	
   one	
   can	
   weigh	
   decisions,	
   to	
   inform	
   anticipatory	
  
actions.	
  	
  
	
  

A	
  few	
  key	
  tenets	
  of	
  a	
  good	
  future	
  insights	
  process:	
  	
  
1. Cultivate	
   and	
   curate	
   knowledge.	
   Read	
   and	
   watch	
   everything	
   of	
   interest	
   to	
   your	
   domain:	
  
blogs,	
   Amazon	
   comments,	
   interviews,	
   screenshots,	
   articles,	
   books,	
   Tweets,	
   academic	
  
papers.	
  Pull	
  in	
  data	
  feeds.	
  Snip	
  whatever	
  you	
  find	
  interesting	
  (we	
  use	
  Diigo	
  and	
  other	
  tools).	
  	
  
2. Build	
  a	
  “community	
  of	
  interest.”	
  Engage	
  with	
  individuals	
  and	
  organizations	
  with	
  intelligent	
  
things	
   to	
   say	
   about	
   your	
   domain.	
   This	
   may	
   well	
   include	
   non-­‐traditional	
   “intentional	
  
communities”	
  with	
  customers	
  and	
  other	
  stakeholders.	
  
3. Create	
  future	
  scenarios	
  and	
  stories.	
  A	
  combination	
  of	
  plausible	
  future	
  states	
  (drawn	
  from	
  
megatrends	
   and	
   weak	
   signals)	
   and	
   likely	
   implications	
   supports	
   an	
   easily	
   communicated	
  
narrative.	
  	
  
4. Establish	
   your	
   “beacons	
   out	
   in	
   time.”	
   Given	
   the	
   stories,	
   what	
   are	
   signals	
   or	
   indicators	
   of	
  
change?	
   Ideally	
   you	
   have	
   “trip	
   points”	
   that	
   spur	
   action:	
   investment,	
   further	
   study,	
   project	
  
greenlighting,	
  etc.	
  	
  
5. Review,	
  debate,	
  and	
  revise.	
  Put	
  time	
  on	
  the	
  calendar	
  to	
  review	
  assumptions,	
  key	
  questions,	
  
stories,	
  and	
  beacons.	
  

	
   Developing	
  	
  future	
  scenario	
  models	
  extends	
  a	
  firm’s	
  purview	
  beyond	
  its	
  industry	
  as	
  it	
  exists	
  today,	
  
articulating	
   a	
   plausible	
   world	
   in	
   which	
   envisioned	
   innovations	
   can	
   be	
   tried	
   and	
   tested.	
   It	
   spurs	
  
opportunity	
   discovery	
   and	
   enhances	
   opportunity	
   development.	
   It	
   affords	
   decision-­‐makers	
   better	
  
communication	
  tools	
  and	
  clearer	
  insights	
  into	
  where	
  to	
  allocate	
  time	
  and	
  resources,	
  with	
  a	
  higher	
  level	
  
of	
  confidence.	
  It	
  is	
  an	
  essential	
  component	
  of	
  strategic	
  innovation.	
  
	
   Large	
  organizations	
  such	
  as	
  the	
  “Big	
  Six”	
  film	
  studios	
  boast	
  inherent	
  advantages	
  of	
  scale,	
  access	
  to	
  
capital,	
  brand	
  equity,	
  and	
  a	
  cultivated	
  talent	
  base.	
  But	
  in	
  the	
  face	
  of	
  rapid	
  change,	
  they	
  risk	
  ossification	
  
and	
  irrelevance.	
  As	
  a	
  corrective,	
  future	
  insights-­‐supported	
  strategic	
  innovation	
  allows	
  firms	
  to	
  remain	
  
plastic	
  and	
  nimble	
  enough	
  to	
  take	
  advantage	
  of	
  the	
  next	
  big	
  opportunity.	
  

The Innovation Quarterly (Winter 2014) | 3	
  
  At	
  its	
  best,	
  Hollywood	
  has	
  told	
  us	
  beautiful	
  and	
  terrible	
  truths,	
  beautiful	
  and	
  terrible	
  lies.	
  This	
  only	
  
makes	
  the	
  prospect14	
  of	
  Fast	
  and	
  Furious	
  8	
  more	
  crushing.	
  We	
  hope	
  Hollywood	
  takes	
  heed	
  and	
  soon	
  
escapes	
  the	
  flat	
  circle	
  of	
  time.	
  	
  
	
  
	
  
	
  
	
  
NOTES:
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
1

	
  Incidentally,	
  McConaughey	
  received	
  the	
  2014	
  Best	
  Actor	
  award	
  for	
  his	
  role	
  in	
  Dallas	
  Buyers	
  Club.	
  
th
	
  The	
  86 	
  Academy	
  Awards	
  drew	
  43M	
  views,	
  the	
  highest	
  total	
  viewership	
  in	
  14	
  years,	
  up	
  from	
  40.4M	
  in	
  2013.	
  	
  
3
	
  Ostensibly	
  The	
  Oscars	
  ought	
  to	
  recognize	
  artistic	
  merit,	
  absent	
  commercial	
  appeal.	
  But	
  Raymond	
  Chandler’s	
  1948	
  critique	
  
sounds	
  as	
  fresh	
  as	
  ever:	
  “It	
  doesn’t	
  really	
  seem	
  to	
  make	
  much	
  difference	
  how	
  the	
  voting	
  is	
  done.	
  The	
  quality	
  of	
  the	
  work	
  is	
  still	
  
only	
  recognized	
  in	
  the	
  context	
  of	
  success.	
  A	
  superb	
  job	
  in	
  a	
  flop	
  picture	
  would	
  get	
  you	
  nothing,	
  a	
  routine	
  job	
  in	
  a	
  winner	
  will	
  
be	
  voted	
  in.	
  It	
  is	
  against	
  this	
  background	
  of	
  success-­‐worship	
  that	
  the	
  voting	
  is	
  done.”	
  	
   	
  
4
	
  When	
  referring	
  to	
  “the	
  studios,”	
  or	
  “Hollywood,”	
  we	
  mean	
  the	
  six	
  “MPAA	
  member	
  studios”:	
  Disney,	
  Paramount,	
  Sony,	
  Fox,	
  
Universal,	
  and	
  Warner	
  Bros.	
  They	
  boast	
  over	
  80%	
  market	
  share	
  and	
  are	
  still	
  gaining.	
  	
  
5
	
  MPAA	
  studio	
  releases	
  are	
  down	
  29%,	
  comparing	
  2012	
  to	
  2003,	
  and	
  down	
  9%	
  from	
  2012	
  to	
  2011.	
  The	
  Writers	
  Guild	
  of	
  
America,	
  a	
  key	
  supplier	
  to	
  the	
  studios,	
  on	
  the	
  effects	
  of	
  fewer	
  films:	
  “This	
  means	
  more	
  competition	
  between	
  writers	
  and	
  the	
  
pressures	
  become	
  enormous.	
  In	
  this	
  type	
  of	
  environment	
  screenwriters	
  rightly	
  feel	
  like	
  they	
  are	
  being	
  exploited.	
  I’ve	
  had	
  to	
  do	
  
free	
  rewrites,	
  often	
  been	
  expected	
  to	
  start	
  work	
  before	
  any	
  type	
  of	
  payment	
  is	
  made,	
  and	
  I’ve	
  frequently	
  been	
  paid	
  late	
  by	
  
major	
  studios.	
  I	
  think	
  those	
  qualify	
  as	
  symptoms	
  of	
  business	
  conditions	
  in	
  decline.”	
  	
  
6
	
  “Hollywood	
  economics	
  have	
  been	
  strained	
  by	
  movie	
  budgets	
  that	
  have	
  been	
  rising	
  steadily	
  over	
  the	
  past	
  couple	
  of	
  decades.	
  
To	
  cut	
  costs,	
  some	
  studios	
  have	
  dropped	
  smaller	
  budget	
  movies	
  with	
  big-­‐name,	
  expensive	
  actors,	
  but	
  kept	
  making	
  summer	
  
blockbusters	
  based	
  on	
  franchises	
  such	
  as	
  superheroes.”	
  Ryan	
  Nakashima,	
  Huffington	
  Post	
  
7
	
  Fourteen	
  out	
  of	
  the	
  top	
  20	
  films	
  were	
  sequels	
  or	
  reboots.	
  
8
	
  Five	
  out	
  of	
  the	
  six	
  majors	
  posted	
  profit	
  declines	
  in	
  2012,	
  with	
  Disney	
  down	
  17.2%	
  and	
  Sony	
  down	
  43.1%.	
  	
  
9
	
  “Sony	
  Entertainment	
  Is	
  Said	
  to	
  Hire	
  Bain	
  &	
  Company	
  for	
  Cost-­‐Cutting.”	
  
10
	
  Comcast	
  began	
  this	
  battle	
  with	
  theater	
  operators	
  in	
  2007.	
  
11
	
  Full	
  article	
  here.	
  
12
	
  The	
  Veronica	
  Mars	
  Kickstarter	
  has	
  reached	
  its	
  goal,	
  but	
  scroll	
  down	
  to	
  find	
  project	
  updates	
  from	
  Rob	
  Thomas.	
  
13
	
  From	
  PewDiePie’s	
  YouTube	
  homepage,	
  a	
  video-­‐game	
  playthrough	
  and	
  “Pewds	
  Does	
  Everything”	
  would	
  be	
  most	
  
representative.	
  And	
  here’s	
  a	
  piece	
  on	
  how	
  “Pewds”	
  is	
  dealing	
  with	
  the	
  runaway	
  subscriber	
  base.	
  
14
	
  “Kurt	
  Russell,	
  on	
  the	
  other	
  hand,	
  has	
  already	
  mentioned	
  that	
  he	
  would	
  like	
  to	
  sign	
  up	
  for	
  Fast	
  8,	
  after	
  they	
  finish	
  this	
  one.”	
  
Shane	
  Jordan,	
  Classicalite	
  
2

The Innovation Quarterly (Winter 2014) | 4	
  
 
	
  
	
  

	
  
	
  

	
  
	
  
About	
  The	
  Inovo	
  Group	
  
Founded	
   in	
   2001,	
   Inovo	
   is	
   an	
   innovation	
   consulting	
   firm	
   based	
   in	
   Ann	
   Arbor,	
   Michigan,	
   that	
  
helps	
  the	
  world’s	
  leading	
  organizations	
  succeed	
  at	
  strategic	
  innovation.	
  	
  
	
  

About	
  the	
  Author	
  
DUSTIN	
   SMITH	
   is	
   a	
   Senior	
   Innovation	
   Lead	
   at	
   The	
   Inovo	
   Group.	
   Since	
   joining	
   Inovo	
   in	
   2012,	
  
he	
   has	
   developed	
   strategic	
   business	
   opportunities	
   for	
   Fortune	
   500	
   clients	
   in	
   the	
   energy,	
  
health	
   care,	
   and	
   consumer	
   products	
   sectors.	
   With	
   his	
   passion	
   for	
   technology	
   and	
  
innovation,	
  Dustin	
  brings	
  a	
  highly	
  dynamic	
  perspective	
  to	
  all	
  client	
  projects.	
  	
  
Earlier	
  in	
  his	
  career,	
  Dustin	
  spent	
  six	
  years	
  as	
  COO	
  of	
  The	
  Armadillo	
  Group	
  (now	
  part	
  of	
  SMS	
  
Assist),	
  where	
  he	
  focused	
  on	
  R&D	
  with	
  a	
  heavy	
  emphasis	
  on	
  clean/green	
  tech	
  innovation	
  
and	
   product	
   design	
   experimentation.	
   	
  Prior	
   to	
   Armadillo,	
   Dustin	
   was	
   a	
   program	
   officer	
   at	
  
Christo	
   Rey	
   Jesuit	
   High	
   School	
   in	
   Chicago,	
   where	
   also	
   he	
   founded	
   and	
   taught	
   high	
   tech	
  
courses.	
  	
  
Dustin	
   completed	
   his	
   undergraduate	
   work	
   in	
   Philosophy	
   at	
   Villanova	
   University	
   in	
  
Pennsylvania	
  and	
  holds	
  an	
  MBA	
  from	
  the	
  University	
  of	
  Michigan’s	
  Ross	
  School	
  of	
  Business.	
  

	
  
	
  
	
  
	
  
Copyright	
  ©	
  2014	
  by	
  The	
  Inovo	
  Group,	
  LLC	
  
All	
  rights	
  reserved.	
  
www.TheInovoGroup.com	
  

	
  

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Escaping the Flat Circle of Time: Hollywood and the Art of Future Insights

  • 1.                         Escaping the Flat Circle of Time   By  Dustin  Smith     W   ith   the   soaring   popularity   of   HBO’s   True   Detectives,   Nietzsche’s   doctrine   of   eternal   recurrence   has   once   again   gained   cultural   purchase.   In   Episode   Five,   Matthew   McConaughey’s   character   Rust  Cohle  muses:  "Someone  once  told  me  time  is  a  flat  circle.  Everything  we've  ever  done  or  will  do   we're  gonna  do  over  and  over  and  over  again."  Which,  to  the  clear-­‐eyed,  sounds  like  the  86  iterations   of   The   Oscars1   ceremony:   the   same   story   arc,   starting   with   a   benign   comedic   monologue   and   minor   awards,   and   then   crescendoing   to   the   “In   Memoriam”   montage   and   Best   Picture   revelation.   But   the   formula  works.  It  “gets  the  ratings.”2  It  is  commercially  successful.3   Hollywood4   has   faltered,   however,   when   applying   that   same   logic   to   feature   films.   Chasing   blockbuster  hits,  the  studios  have  made  fewer,5  bigger6  films,  leaning  on  pulp  lit  (Twilight,  The  Hunger   Games),   fantasy   (The   Avengers,   Star   Trek),   and   action   (Gravity,   World   War   Z)   genres,   with   a   heavy   reliance   on   sequels   and   reboots.7   These   movies   are   easier   to   model   financially,   and   the   pressure   to   demonstrate   expected   returns   prior   to   “securing   financing”   for   films   is   enormous,   thus   the   appeal.   They  also  play  better  globally.     But  Hollywood  is  no  longer  a  monopolist  serving  a  disconnected,  culturally  starved  public.  We  swim   in   cheap,   abundant,   excellent,   on-­‐demand   content,   with   ferocious   competition   for   our   attention.   We   are   part   of   a   vast,   complex,   globally   intertwined   culture   admixing   at   an   ever-­‐increasing   clip.   The   model   of   blockbuster   mediocrities   shown   in   a   soda-­‐glazed   multiplex   is   withering,   with   declining   profits8   as   testimony.   Cost-­‐cutting9  will  allow  studios  to  stabilize  financially  and  placate  investors  in  the  short-­‐term.  In  the   mid-­‐term,   corporate   strategy   integrating   megatrends   such   as   Ubiquitous   Computing,   3D   Integration   and  User-­‐Generated  Content  will  help  them  play  catch  up  (see  Comcast’s  move  to  release  films  on  the   The Innovation Quarterly (Winter 2014) | 1  
  • 2. same  day  as  theaters,10  for  example).  But  to  progress  beyond  incremental  improvements  and  toward   transformative   and   defensible   strategic   innovation   in   the   long-­‐term,   studios   need   to   take   account   of   relevant  weak  signals,   the   emergent,   non-­‐obvious   micro-­‐trends   that   reveal   a   proprietary   view   of   the   future.     Weak Signals Megatrends  have  been  validated  by  industry  experts  and  by  clear  supporting  data;  they  are  well-­‐ known  and  defensible.    But  weak  signals  take  a  concerted  effort  to  gather,  to  ascertain  their  relative   plausibility,  to  synthesize.  Often  they’re  hidden  deep  in  extra-­‐industry  trade  publications,  academic   journals,  and  the  technical  press,  as  well  as  social  media  conversations,  vlogs/blogs/Tumblr  posts,  the   comments  section  of  Amazon,  and  cultural  criticism.   By  way  of  example  (relevant  to  the  film  industry),  take  Netflix.  Initially  it  offered  no  innovation  in   content,   simply   better   distribution   than   Blockbuster.   But   now   Netflix   produces   original   series   such   as   House  of  Cards,  explicitly  taking  advantage  of  streaming  (and  human  weakness).  Described  by  The  New   Yorker   culture   critic   Emily   Nussbaum   as   “hypnotic,   highbrow,   empty   calories,”   Netflix   made   all   12   Season  Two  episodes  available  on  the  premiere  date:   “House  of  Cards  really  is  designed  to  be  binge-­‐watched,  by  which  I  mean  consumed  so  quickly  there   is   no   time   to   taste   all   the   garbage   we   are   guzzling   down   alongside   those   delicious   and   sneering   putdowns.”  Willa  Paskin,11  Slate       Other  examples  include  Kickstarter  and  YouTube:   • After  the  Veronica  Mars  TV  show  was  cancelled  in  2003,  creator  Rob  Thomas  shopped   around   a   movie   but   couldn’t   get   funding.   In   2013   he   mounted   a   Kickstarter   campaign12   that  netted  over  $5.7M,  drawn  from  over  71,000  “backers.”     • PewDiePie13  (PEW-­‐dee-­‐py),  a  24-­‐year-­‐old  Swede,  has  more  than  24  million  subscribers   to   his   YouTube   channel   (about   one   percent   of   all   Internet   users)   and   is   projected   to   make   $2.8   million   over   the   next   four   months   from   related   ad   revenue.   His   main   attraction:  watching  him  play  video  games.   With   hundreds   more   of   these   weak   signals,   clusters   emerge,   indicating   hotter,   more   promising   areas   of   inquiry.   The   three   examples   above   may   well   presage   a   more   personal,   more   participatory   entertainment   experience.   Then   again,   perhaps   not;   upon   a   more   intense   search,   one   could   find   The Innovation Quarterly (Winter 2014) | 2  
  • 3. stronger   evidence   to   the   contrary   and   abandon   that   hypothesis.   But   the   overall   intention   is   to   weave   a   tapestry   of   the   megatrends   and   the   weak   signals   into   a   coherent   depiction   of   a   plausible   future,   which   we  call  future  insights.   Future Insights   Swiftly   evolving   technologies,   global   connectivity,   and   increasing   complexity   all   contribute   to   uncertainty   and   risk   for   decision-­‐makers.   To   thrive   in   this   environment,   evidence-­‐supported   future   insights   can   help   articulate   a   future   against   which   one   can   weigh   decisions,   to   inform   anticipatory   actions.       A  few  key  tenets  of  a  good  future  insights  process:     1. Cultivate   and   curate   knowledge.   Read   and   watch   everything   of   interest   to   your   domain:   blogs,   Amazon   comments,   interviews,   screenshots,   articles,   books,   Tweets,   academic   papers.  Pull  in  data  feeds.  Snip  whatever  you  find  interesting  (we  use  Diigo  and  other  tools).     2. Build  a  “community  of  interest.”  Engage  with  individuals  and  organizations  with  intelligent   things   to   say   about   your   domain.   This   may   well   include   non-­‐traditional   “intentional   communities”  with  customers  and  other  stakeholders.   3. Create  future  scenarios  and  stories.  A  combination  of  plausible  future  states  (drawn  from   megatrends   and   weak   signals)   and   likely   implications   supports   an   easily   communicated   narrative.     4. Establish   your   “beacons   out   in   time.”   Given   the   stories,   what   are   signals   or   indicators   of   change?   Ideally   you   have   “trip   points”   that   spur   action:   investment,   further   study,   project   greenlighting,  etc.     5. Review,  debate,  and  revise.  Put  time  on  the  calendar  to  review  assumptions,  key  questions,   stories,  and  beacons.     Developing    future  scenario  models  extends  a  firm’s  purview  beyond  its  industry  as  it  exists  today,   articulating   a   plausible   world   in   which   envisioned   innovations   can   be   tried   and   tested.   It   spurs   opportunity   discovery   and   enhances   opportunity   development.   It   affords   decision-­‐makers   better   communication  tools  and  clearer  insights  into  where  to  allocate  time  and  resources,  with  a  higher  level   of  confidence.  It  is  an  essential  component  of  strategic  innovation.     Large  organizations  such  as  the  “Big  Six”  film  studios  boast  inherent  advantages  of  scale,  access  to   capital,  brand  equity,  and  a  cultivated  talent  base.  But  in  the  face  of  rapid  change,  they  risk  ossification   and  irrelevance.  As  a  corrective,  future  insights-­‐supported  strategic  innovation  allows  firms  to  remain   plastic  and  nimble  enough  to  take  advantage  of  the  next  big  opportunity.   The Innovation Quarterly (Winter 2014) | 3  
  • 4.   At  its  best,  Hollywood  has  told  us  beautiful  and  terrible  truths,  beautiful  and  terrible  lies.  This  only   makes  the  prospect14  of  Fast  and  Furious  8  more  crushing.  We  hope  Hollywood  takes  heed  and  soon   escapes  the  flat  circle  of  time.             NOTES:                                                                                                                         1  Incidentally,  McConaughey  received  the  2014  Best  Actor  award  for  his  role  in  Dallas  Buyers  Club.   th  The  86  Academy  Awards  drew  43M  views,  the  highest  total  viewership  in  14  years,  up  from  40.4M  in  2013.     3  Ostensibly  The  Oscars  ought  to  recognize  artistic  merit,  absent  commercial  appeal.  But  Raymond  Chandler’s  1948  critique   sounds  as  fresh  as  ever:  “It  doesn’t  really  seem  to  make  much  difference  how  the  voting  is  done.  The  quality  of  the  work  is  still   only  recognized  in  the  context  of  success.  A  superb  job  in  a  flop  picture  would  get  you  nothing,  a  routine  job  in  a  winner  will   be  voted  in.  It  is  against  this  background  of  success-­‐worship  that  the  voting  is  done.”       4  When  referring  to  “the  studios,”  or  “Hollywood,”  we  mean  the  six  “MPAA  member  studios”:  Disney,  Paramount,  Sony,  Fox,   Universal,  and  Warner  Bros.  They  boast  over  80%  market  share  and  are  still  gaining.     5  MPAA  studio  releases  are  down  29%,  comparing  2012  to  2003,  and  down  9%  from  2012  to  2011.  The  Writers  Guild  of   America,  a  key  supplier  to  the  studios,  on  the  effects  of  fewer  films:  “This  means  more  competition  between  writers  and  the   pressures  become  enormous.  In  this  type  of  environment  screenwriters  rightly  feel  like  they  are  being  exploited.  I’ve  had  to  do   free  rewrites,  often  been  expected  to  start  work  before  any  type  of  payment  is  made,  and  I’ve  frequently  been  paid  late  by   major  studios.  I  think  those  qualify  as  symptoms  of  business  conditions  in  decline.”     6  “Hollywood  economics  have  been  strained  by  movie  budgets  that  have  been  rising  steadily  over  the  past  couple  of  decades.   To  cut  costs,  some  studios  have  dropped  smaller  budget  movies  with  big-­‐name,  expensive  actors,  but  kept  making  summer   blockbusters  based  on  franchises  such  as  superheroes.”  Ryan  Nakashima,  Huffington  Post   7  Fourteen  out  of  the  top  20  films  were  sequels  or  reboots.   8  Five  out  of  the  six  majors  posted  profit  declines  in  2012,  with  Disney  down  17.2%  and  Sony  down  43.1%.     9  “Sony  Entertainment  Is  Said  to  Hire  Bain  &  Company  for  Cost-­‐Cutting.”   10  Comcast  began  this  battle  with  theater  operators  in  2007.   11  Full  article  here.   12  The  Veronica  Mars  Kickstarter  has  reached  its  goal,  but  scroll  down  to  find  project  updates  from  Rob  Thomas.   13  From  PewDiePie’s  YouTube  homepage,  a  video-­‐game  playthrough  and  “Pewds  Does  Everything”  would  be  most   representative.  And  here’s  a  piece  on  how  “Pewds”  is  dealing  with  the  runaway  subscriber  base.   14  “Kurt  Russell,  on  the  other  hand,  has  already  mentioned  that  he  would  like  to  sign  up  for  Fast  8,  after  they  finish  this  one.”   Shane  Jordan,  Classicalite   2 The Innovation Quarterly (Winter 2014) | 4  
  • 5.               About  The  Inovo  Group   Founded   in   2001,   Inovo   is   an   innovation   consulting   firm   based   in   Ann   Arbor,   Michigan,   that   helps  the  world’s  leading  organizations  succeed  at  strategic  innovation.       About  the  Author   DUSTIN   SMITH   is   a   Senior   Innovation   Lead   at   The   Inovo   Group.   Since   joining   Inovo   in   2012,   he   has   developed   strategic   business   opportunities   for   Fortune   500   clients   in   the   energy,   health   care,   and   consumer   products   sectors.   With   his   passion   for   technology   and   innovation,  Dustin  brings  a  highly  dynamic  perspective  to  all  client  projects.     Earlier  in  his  career,  Dustin  spent  six  years  as  COO  of  The  Armadillo  Group  (now  part  of  SMS   Assist),  where  he  focused  on  R&D  with  a  heavy  emphasis  on  clean/green  tech  innovation   and   product   design   experimentation.    Prior   to   Armadillo,   Dustin   was   a   program   officer   at   Christo   Rey   Jesuit   High   School   in   Chicago,   where   also   he   founded   and   taught   high   tech   courses.     Dustin   completed   his   undergraduate   work   in   Philosophy   at   Villanova   University   in   Pennsylvania  and  holds  an  MBA  from  the  University  of  Michigan’s  Ross  School  of  Business.           Copyright  ©  2014  by  The  Inovo  Group,  LLC   All  rights  reserved.   www.TheInovoGroup.com