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PROPRIETARY AND CONFIDENTIAL ©2016 SCHAWK, INC. ALL RIGHTS RESERVED
PROJECTING THE
FUTURE OF RETAIL
APRIL 21 2016
BRAND SQUARE
ROB HOLLANDS
Director of Brand Experience at Anthem Worldwide
Focused on helping clients drive brand success through
insights, creativity and innovation
Co-founder of award winning digital agency Untitled,
joined the SGK group in 2010
Relentless commitment to ‘connecting’
moments - online, in store, on-pack, at
the shelf, on the street, in the home
/roberthollands
Lots of companies
don’t succeed over
time. What do they
fundamentally do
wrong? They usually
miss the future.
Larry Page, CEO Google
Brick-and-mortar
stores are going from
strength to strength
We’re not just selling
products we’re selling
experiences
62% of consumers buy
more things, more
often when getting
personalised retail
experiences
Digitas Connected Consumer Study, March 2015
No Supermarket or
High Street Retailer in
the Top 20 Story
Telling Brands in 2015.
The first time ever.
Marketing Week, November 2015
82% of smartphone
users turn to their
phone to influence an
in-store purchase
decision.
One in 10 of those end up
buying a different product to
planned.
Digitas Connected Consumer Study, March 2015
36% of shoppers read
online reviews when
shopping in-store
Digitas Connected Consumer Study, March 2015
CONNECTED
EXPERIENCE DESIGN
THE VALUE OF
CONNECTED BRAND
EXPERIENCES WILL
BOOM IN 2016
Stop and engage the
shopper
Create an experience
Tell the brand story
Directly impact sales with
measurable results.
When looking for
information and
driving sales, POS is
the first offline source
Digitas Connected Consumer Study, March 2015
Good luck
standing out.
Barkers, fins,
floor stickers?
Screens?
It doesn’t get
much bigger.
Fabergé
Early
prototype!
Nestlé
Quality Street
Nestlé
Quality Street
youtu.be/ir9Icy7poTU
Nestlé
Quality Street
Implemented in
10 stores in
diverse locations.
Engaging experiences
remotely delivered
across three key
seasonal occasions.
Monitoring
and insight
Loved by Asda
customers and
store managers.
“This technology is incredibly
innovative and takes POS displays
to a new level. We’ve had a
positive response from customers
who are stopping to take a good
look. It’s providing a whole new
way of active selling”
But did it
deliver results?
Asda stores with the
innovative POS reported
a 41% increase in sales
of Quality Street.
What
next?
Further implementations.
Further innovation.
Beacons. NFC.
Proximity sensors.
Motion Detection.
Directive Audio.
Advanced Tracking.
A quick
recap.
Physical retail will be reimagined
Sell experiences not products
Be storytellers
Connect everything
Projected POS delivers results
Projected, connected POS will exceed
all expectations
GET IN TOUCH
Rob Hollands
robert.hollands@anthemww.com
+44 (0) 207 871 7935
www.anthemww.com
/roberthollands
/anthemww
PROPRIETARY AND CONFIDENTIAL ©2016 SCHAWK, INC. ALL RIGHTS RESERVED
THANK
YOU
APRIL 21 2016
BRAND SQUARE

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